Page 2 of 6 · complaints 51–100 of 282

2004 Mini Cooper complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Steering
Filed Apr 9, 201375,000 milesCA

POWER STEERING PUMP FAILURE. *TR

Power Train
Filed Apr 3, 2013DC

2004 MINI COOPER. CONSUMER REQUESTS ASSISTANCE FOR HAZARDOUS VEHICLE TRANSMISSION AND STEERING WHEEL. *SMD THE CONSUMER STATED THE VEHICLE STALLED WHILE DRIVING ON A BUSY HIGHWAY.

Steering
Filed Apr 2, 201374,372 milesCA

THE STEERING BECAME VERY TIGHT AND THE STEERING WHEEL WAS VERY HARD TO TURN. THE SUDDEN LOSS OF POWER STEERING WAS VERY SCARY AT NORMAL STREET SPEEDS. SHUTTING OFF THE CAR AND RESTARTING IT WILL RETURN THE STEERING TO NORMAL ONLY FOR A LITTLE BIT...AFTER A FEW MINUTES THE POWER STEERING IS GONE AGAIN. *TR

Steering
Filed Mar 6, 201371,000 milesVA

LOSS OF POWER STEERING ON MY 2004 MINI COOPER. THIS PROBLEM COMES AN GOES AND MY LOCAL SERVICE STATION SAID THE PUMP HAS A CRACK. *TR

Steering
Filed Mar 4, 201377,000 milesMA

POWER STEERING FAILURE. UNKNOWN CAUSE. *TR

Steering
Filed Feb 25, 201358,000 milesDE

WHILE DRIVING ON I95 GOING AROUND A CURVE, MY STEERING COLUMN LOCKED UP. I WAS ABLE TO PULL OVER TO THE SHOULDER. IT HAS HAPPENED A FEW TIMES BUT I WAS ABLE TO PULL OVER AND WASN'T SURE WHAT TO TELL MY MECHANIC SINCE IT WAS SO RANDOM. THIS WEEKEND AS I DROVE THROUGH AN INTERSECTION MAKING A LEFT TURN, WITH MY CHILDREN IN THE CAR, IT LOCKED UP AFTER MONTHS OF NOT RECURRING. I WAS ABLE TO STOP IN TIME BEFORE COLLIDING WITH ONCOMING CARS AT THE RED LIGHT BUT IT WAS VERY SCARY FOR ALL OF US. I AM APPALLED MINI HAS NOT ISSUED A RECALL CONSIDERING THE PRECIOUS LIVES THAT ARE AT STAKE. I SUPPOSE IT WILL TAKE A FATALITY FOR SOMEONE TO RECALL THIS DEFECTIVE PART. *TR

Steering
Filed Feb 14, 2013102,000 milesFL

POWER STEERING WENT OUT AS WE WERE DRIVING DOWN THE ROAD. ALMOST CAUSED AN ACCIDENT. POWER STEERING STILL OUT. I JUST READ UP AND IT SEEMS EVERYONE'S WAITING FOR THE RECALL. THIS IS DANGEROUS!! *TR

Steering
Filed Feb 12, 201355,000 milesFL

DRIVING OFF-RAMP AT 35 MPH POWER STEERING STOPPED FUNCTIONING AND STEERING BECAME REALLY HARD, LIGHTS WENT OFF, AC STOPPED WORKING, AND LOTS OF ENGINE LIGHTS CAME UP, ALMOST CRASHED WHEN TURNING A CORNER AND ENGINE STARTED FAILING.....GOT HOME AND SHUT OFF CAR, WHEN TRIED TO TURN ON AGAIN, IT FAILED TO START....... *TR

Steering
Filed Jan 27, 201381,000 milesTX

2004 MINI COOPER OCCASIONALLY WOULD LOSE POWER STEERING ONCE EVERY COUPLE MONTHS AFTER A FEW YEARS OF OWNING IT. TURNING OFF CAR AND STARTING IT BACK UP WOULD ALWAYS RESOLVE IT. WHILE DRIVING DOWN HIGHWAY AT 60MPH, LOST POWER STEERING. COULD NOT PULL OVER IMMEDIATELY. TOOK EXIT RAMP WITH A SHARP CURVE, COULD BARELY MAKE IT AROUND THE CURVE, ENDED UP ON THE SHOULDER. EASILY COULD HAVE BEEN AN ACCIDENT, OR WORSE. *TR

Steering
Filed Jan 10, 201391,000 milesRI

TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE POWER STEERING FAILED. THE VEHICLE WAS SHUTDOWN AND RESTARTED AND AFTER A FEW MINUTES, OPERATED AS DESIGNED. THE VEHICLE HAD NOT BEEN DIAGNOSED BY A MECHANIC BUT THE CONTACT WAS SURE THAT THE POWER STEERING PUMP WAS THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 91,000.

Steering
Filed Jan 8, 2013119,987 milesVA

I WAS DRIVING HOME ON THE HIGH WAY FROM MY FRIENDS HOUSE , WHEN ALL OF THE SUDDEN MY STEERING GOT HARD AND I WAS GOING ABOUT 65MPH, I PULLED OVER AND SHUT MY CAR OFF WONDERING WHAT HAD HAPPENED, TURNED IT BACK ON AND IT WORKED FINE BUT IT FELT LIKE IT WAS GETTING HARD, AGAIN LIKE IT WOULD GET HARD AND LET GO REAL QUICK , STARTED DRIVING REALLY SLOW UNTIL MY NEAREST EXIT AND IT GOT REALLY HARD BEFORE I GOT OFF THE HIGHWAY, AND IT STAYED THAT WAY UNTIL I GOT HOME AND ITS BEEN HAPPENING SINCE. *TR

Steering
Filed Dec 31, 201288,416 milesCA

TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED INTERMITTENTLY AND THE STEERING WHEEL BECAME HARD TO TURN. THE FAILURE OCCURRED FOR A BRIEF MOMENT AND THE STEERING RETURNED TO NORMAL FUNCTION. HOWEVER, THE FAILURE BECAME PERMANENT OVER TIME. THE VEHICLE WAS TAKEN TO THE DEALER AND A DIAGNOSTIC WAS PERFORMED. THE FAILURE WAS LOCATED AT THE POWER STEERING PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 88,416 AND THE CURRENT MILEAGE WAS 88,570.

Steering
Filed Dec 31, 201288,986 milesTN

POWER STEERING PUMP FAILED AT SPEED. WAS VERY DIFFICULT TO CONTROL THE VEHICLE AND PRESENTED A HAZARD TO ME AND THE VEHICLES AROUND ME. THIS IS A COMMON AND KNOWN ISSUE ON MANY MINIS OF SIMILAR YEAR, SHOULD NOT OCCUR TO DUE THE SAFETY HAZARDS. *TR

Steering
Filed Dec 6, 201290,000 milesGA

POWER STEERING HAS FAILED ON 2004 MINI COPPER TWICE. THIS IS THE SECOND OCCURRENCE IN 1.75 YEARS. THIS IS A SAFETY CONCERN ESPECIALLY AS A CITY DRIVER WHERE THE NEED EXISTS TO PARALLEL PARK, PARK IN PARKING DECKS, AND DRIVING AND TURNING ON NARROW STREETS WITH TRAFFIC. THERE IS NOT ALWAYS THE OPTION TO MAKE A WIDE TURN. MODEL YEARS 04 AND 05 HAVE THIS ISSUE AND MINI HAS NOT ADDRESSED. IN ADDITION THEY HAVE NOT MADE IT AN AFFORDABLE REPAIR. *TR

Steering
Filed Dec 3, 201277,000 milesOK

BACKING OUT OF PARKING SPACE AND UPON SHIFTING FROM REVERSE TO DRIVE AND STARTING FORWARD POWER STEERING WENT OUT. VERY DIFFICULT TO OPERATE CAR DUE TO DIFFICULTY STEERING. *TR

Steering
Filed Nov 30, 2012CA

MY 2004 MINI COOPER HAS HAD MULTIPLE INCIDENTS WHERE THE POWER STEERING PUMP FAILS. IT HAS FAILED NUMEROUS TIMES, SOME EVEN WHILE DRIVING. THE PROBLEM STARTS IF THE STEERING WHEEL IS CRANKED ALL THE WAY FOR A TIGHT TURN, GRADUAL TURN OR DOES NOT TURN ON WHEN THE CAR STARTS. SOMETIME THE PUMP WILL RESET IF THE CAR IF SHUT OFF THEN ON AGAIN OR THE PUMP REGAINS PRESSURE. I HAVE CHECKED THE PUMP ITSELF, THERE ARE NO LEAKS, FLUID IS FILLED TO THE APPROPRIATE LEVEL AND NO OTHER ISSUES HAVE COME UP. THIS IS A VERY DANGEROUS THING TO HAVE HAPPEN WHILE DRIVING AND NEEDS TO BE RESOLVED. IT IS A COSTLY REPAIR THAT I FIND BMW SHOULD ASSIST WITH BEING THAT THE PUMP APPEARS TO BE FAULTY. *TR

Steering
Filed Nov 24, 201287,420 milesWI

WHILE DRIVING HOME AS I TURNED INTO MY STREET THE STEERING POWER SUDDENLY WENT OUT CAUSING ME TO DRIVE INTO THE INCOMING TRAFFIC LANE, LUCKILY THERE WERE NO VEHICLES BUT IF THERE WOULD HAVE BEEN ANY VEHICLES I COULD HAVE BEEN IN A FRONT COLLISION. THE FACT THAT THIS HAPPENS WHILE DRIVING MAKES THIS ISSUE EXTREMELY DANGEROUS. *TR

Steering
Filed Oct 27, 201255,000 milesMS

THE POWER STEERING CUT OUT WHILE DRIVING AROUND TOWN. AFTER DRIVING FURTHER ABOUT 20 MINUTES, POWER STEERING RETURNED. POWER STEERING NOW ACTS ERRATICALLY, OPERATING SOMETIMES AND NOT OTHERS. POWER STEERING PERIODICALLY DOES NOT OPERATE. *TR

Steering
Filed Oct 26, 201290,000 milesNV

TL*THE CONTACT OWNS A 2004 MINI COOPER. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO CONTINUE DRIVING. ON A SEPARATE OCCASION THE CONTACT NOTICED THAT THE ELECTRIC POWER STEERING PUMP REMAINED IN CONTINUOUS OPERATED ALTHOUGH THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THE POWER STEERING PUMP WOULD NEED TO BE REPLACED, WHICH POSED A FIRE HAZARD. THE POWER STEERING PUMP WAS DISCONNECTED. THERE WAS A CONCURRENT INVESTIGATION UNDER NHTSA ACTION NUMBER: EA11005 (STEERING:ELECTRIC POWER ASSIST SYSTEM) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Steering
Filed Oct 23, 201296,000 milesGA

TL* THE CONTACT OWNS A 2004 MINI COOPER. WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT SHUT OFF THE ENGINE AND AFTER RESTARTING, THE VEHICLE REGAINED POWER STEERING CAPABILITIES. THE POWER STEERING CONTINUED TO FAIL INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

Steering
Filed Oct 20, 201238,000 milesMI

12-4-10: THE POWER STEERING PUMP KEPT RUNNING AFTER THE CAR WAS OFF AND DRAINED THE BATTERY IN 2 HOURS. SEPT., 2012: TWO INCIDENTS OF POWER STEERING LOSS WHILE DRIVING. FIRST TIME I HAD NO POWER STEERING WHEN I STARTED THE CAR. I DROVE A SHORT DISTANCE, STOPPED AND RESTARTED THE CAR AND THE POWER STEERING WORKED. SECOND TIME I LOST POWER STEERING BRIEFLY WHILE DRIVING AT LOW SPEED. MY MECHANIC FOUND THAT THE POWER STEERING FAN HAD SEIZED AND REPLACED IT. WHEN HE TOOK IT FOR A TEST DRIVE, THE POWER STEERING PUMP WAS MAKING A LOUD NOISE. HE REPLACED THE PUMP AS WELL AND THE PROBLEMS WERE CORRECTED. *TR

Steering
Filed Oct 17, 201290,500 milesME

POWER STEERING GOES OUT SUDDENLY AND UNEXPECTEDLY MAKING THE VEHICLE EXTREMELY HARD TO TURN AND STEER. HAS HAPPENED 3X IN TWO DAYS. HAPPENED ONE TIME A YEAR OR MORE AGO AND I THOUGHT IT WAS A FLUKE. THIS IS NOW NO FLUKE. WHEN I RESTART THE VEHICLE (SO FAR) IT HAS COME BACK, BUT I CANNOT RELIABLY DRIVE THIS VEHICLE THIS WAY. CANADA ORDERED A RECALL ON THIS SAME ISSUE AND MINI IS FIXING AND EXTENDING THE WARRANTY TO 200,000KM. SEEMS ONLY FAIR THAT US DRIVERS GET THE SAME TREATMENT. IT IS A DANGEROUS SITUATION AND NOT ONE WE CAN AFFORD TO LET GO UNSOLVED. *TR

Steering
Filed Oct 9, 201292,000 milesNY

AS I WAS DRIVING 40 MPH ON MY LOCAL 2-LANE ROAD, MY POWER STEERING SUDDENLY FAILED WITH NO WARNING WHATSOEVER. I RETURNED CAREFULLY HOME AND LEFT THE CAR PARKED IN MY DRIVEWAY UNTIL I COULD CONTACT MY LOCAL MINI DEALER (PRESTIGE MINI IN MAHWAH, NJ). WHEN I GOT INTO THE CAR TO TAKE IT TO THE DEALER, THE POWER STEERING WAS SUDDENLY WORKING AGAIN. PRESTIGE MINI CLAIMS THAT MY STRUT TOWERS ($645) AND LOWER CONTROL ARM BUSHINGS (ALSO $645) WERE SHOT AND NEEDED REPLACING. THE ADVISOR TOLD ME VERBALLY THAT IT HAD NOTHING TO DO WITH THE POWER STEERING PUMP AND/OR THE POWER STEERING PUMP FAN, BUT SO FAR I CANNOT GET PRESTIGE TO REPLY VIA EMAIL (IN WRITING) THAT THIS IS TRUE. *TR

Steering
Filed Sep 21, 2012700,040 milesMI

MY POWER STEERING FAILED. CAUSE UNCONFIRMED AS YET, BUT THIS APPARENTLY IS A KNOWN PROBLEM. POWER STEERING STARTED AGAIN WHEN I RESTARTED THE CAR, BUT NOW THE PUMP MOTOR (OR PERHAPS THE FAN) WON'T SHUT OFF AND THERE IS NO FUSE TO DISABLE. MUST DISCONNECT THE BATTERY TO SHUT IT OFF AND AVOID DRAINING THE BATTERY. STEERING DID NOT LOCK UP, BUT VERY DIFFICULT TO OVERCOME THE RACK-AND-PINION STEERING LINKAGE RESISTANCE. *TR

Steering
Filed Sep 6, 201262,000 milesCA

POWER STEERING FAILED AS I WAS RETURNING FROM TAKING MY CHILD TO THE AIRPORT. THE CAR POWER STEERING COOLING FAN STAYED ON AFTER I TURNED OFF THE CAR AND DRAINED THE BATTERY. THE PROBLEM WAS DIAGNOSED AS A FAILED POWER STEERING PUMP. THE CAR WAS TOWED TO A MECHANIC AND THE POWER STEERING PUMP WAS REPLACED AS WAS THE DEAD BATTERY. THE TOTAL COST WAS OVER $1700. *TR

Steering
Filed Sep 5, 201240,000 milesGA

INTERMITTENT PROBLEM WITH THE POWER STEERING GOING OUT AFTER THE ENGINE WARMS UP. THIS HAS HAPPENED NOW 4 TIMES WITH VERY DIFFICULT STEERING. NO LOSS OF FLUID ON THE PAVEMENT OR SQUEALING NOISES. AFTER ENGINE COOLS DOWN, POWER STEERING AGAIN WORKS. *TR

Vehicle Speed Control
Filed Aug 27, 2012140,000 milesNY

THE POWER STEERING FAILED, COMMON PROBLEM IN 2004 MINI COOPER. CANADA HAS ISSUED A RECALL IN JANUARY 2012. *TR

Steering
Filed Aug 22, 201250,000 milesME

POWER STEERING/STEERING PUMP SHOWING SIGNS OF FAILING, FIRST NOTICED IN A CROWDED PARKING LOT. *TR

Steering
Filed Aug 10, 2012177,500 milesMN

POWER STEERING PUMP FAN GOT LOWER IN TONE, HARDER TO TURN BUT HASN'T FAILED YET. LOOKING UP THE ISSUE ON SEVERAL SITES, THIS IS A COMMON ISSUE WITH THIS PART FAILING. I CONTACTED THE LOCAL DEALER WHICH I ORIGINALLY BOUGHT IT FROM AND NO RECALLS WERE SHOWN FOR IT - FOR THE US. CANADA HOWEVER GOT A RECALL AND THEY ARE FIXING THE PROBLEM THERE FREE OF CHARGE. *TR

Steering
Filed Aug 10, 201276,020 milesVA

I WAS YIELDING TO MAKE A LEFT TURN ON GREEN. THE CAR WAS IN NEUTRAL. IT WAS A RELATIVELY HOT DAY. WHEN I WENT TO GO I SHIFTED INTO GEAR AND IMMEDIATELY FOUND IT DIFFICULT TO TURN. AS I FURTHERED DOWN THE ROAD TO MY EVENT AND WAS USHERED INTO THE PARKING LOT BY TRAFFIC CONTROL, THE POWER STEERING DIMINISHED MORE AND MORE AS I DROVE ON. BY TIME I GOT TO A PARKING SPACE, I COULD JUST BARELY TURN INTO MY SPOT. A FEW HOURS AFTER THE EVENT I TURNED ON MY CAR AND IT DROVE AS NORMAL AGAIN. AFTER THIS POWERSTEERING FAILURE I HAD A POWER STEERING FLUID FLUSH DONE. IT HAS BEEN A BIT OVER A YEAR SINCE THE FIRST TIME IT HAPPENED, BUT IN THE PAST TWO WEEKS I'VE LOST MY POWER STEERING ABOUT TEN TIMES. IT'S ALWAYS WHEN I'M AT A SLOW SPEED OR STOPPED. USUALLY SHUTTING THE ENGINE ON AND OFF AGAIN WILL SOLVE THE PROBLEM BUT ONCE IT DID NOT. I LEFT THE CAR ALONE FOR A FEW HOURS AND WHEN I WENT TO DRIVE IT AGAIN IT WAS LIKE NORMAL. IT HAS NOT ALWAYS BEEN HOT WHEN MY POWER STEERING FAILS. I KEEP MY CAR IN A GARAGE SO IT IS SELDOM BAKING IN THE SUN. WHEN THE POWER STEERING GOES, IT FEELS AS IF THE CAR IS GRIPPING BACK AND GETS PROGRESSIVELY WORSE AS I CONTINUE TO DRIVE. I AM NOT AN AGGRESSIVE DRIVER AND I LIVE IN A FLAT AREA WHERE DRIVING IS A SIMPLE TASK. *TR

Steering
Filed Aug 9, 2012111,000 milesDC

TL* THE CONTACT OWNS A 2004 MINI COPPER. THE CONTACT STATED WHILE DRIVING 35 MPH, THE POWER STEERING ASSIST FAILED. THE CONTACT SHUT OFF THE VEHICLE AND UPON RESTARTING, THE POWER STEERING ASSIST HAD INDEPENDENTLY RESET. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DEALER WAS UNABLE TO LOCATE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 111,000 AND THE CURRENT MILEAGE WAS 112,005.

Steering
Filed Aug 7, 2012124,131 milesAL

WHILE DRIVING ON THE INTERSTATE THE POWER STEERING STOPPED WORKING. THE STEERING BECAME VERY UNCOMFORTABLE AND THE FIRST EXIT WE APPROACHED WE STOPPED AND CHECKED FLUID LEVELS, EVERYTHING WAS FINE. RESTARTED THE CAR AND POWER STEERING WAS WORKING AGAIN AFTER A FEW MILES POWER STEERING STOPPED WORKING AGAIN. CAR IS MUCH HARDER TO STEER WHEN THE PUMP GOES OUT THAN IF EQUIPPED WITH MANUAL STEERING. VERY DANGEROUS WHEN VEHICLE IS AT SLOWER SPEEDS BECAUSE OF THE AMOUNT OF EFFORT IT REQUIRES TO TURN. *TR

Steering
Filed Aug 2, 201265,000 milesPA

OUR 2004 MINI COOPER HAS BEGUN TO EXHIBIT INTERMITTENT POWER STEERING FAILURES USUALLY AFTER BEING AT REST OR AT VERY LOW SPEEDS. IF THE CAR IS TURNED OFF AND RESTARTED, THE POWER STEERING STARTS UP AGAIN BUT THE PROBLEM HAS BEGUN OCCURRING MORE AND MORE FREQUENTLY. *TR

Steering
Filed Jul 30, 2012100,000 milesIL

TL* THE CONTACT OWNS A 2004 MINI COPPER. THE CONTACT WAS TRAVELING 35 MPH WHEN THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 105,000.

Steering
Filed Jul 27, 201258,000 milesWA

MY 2004 MINI COOPER INTERMITTENTLY LOSES IT'S POWER STEERING AND IS EXTREMELY DIFFICULT TO CONTROL. THIS USUALLY HAPPENS WHEN THE ENGINE IS NOT YET WARMED BUT SOMETIMES HAPPENS RANDOMLY. IT IS VERY DIFFICULT TO MAINTAIN CONTROL WHEN TURNING AND TODAY I JUST MISSED A PEDESTRIAN TURNING A CORNER IN A CROWDED DOWNTOWN AREA. *TR

Steering
Filed Jul 17, 2012109,000 milesPA

I WAS ATTEMPTING TO MERGE ON TO A MAJOR HIGHWAY WHEN MY POWER STEERING FAILED, CAUSING MY VEHICLE TO BE TEMPORARILY OUT OF MY CONTROL. DUE TO THE LOSS OF STEERING, I WAS UNABLE TO SAFELY MANEUVER THE CAR INTO TRAFFIC AND WAS FORCED TO USE BOTH MY PARKING BRAKE AND MY REGULAR FOOT BRAKE TO STOP THE VEHICLE BEFORE I COLLIDED WITH A TRAFFIC LIGHT. THE VEHICLE STOPPED APPROXIMATELY 5-10 FEET FROM A TRAFFIC LIGHT POLE AND PLACED ME IN THE CENTER OF THE INTERSECTION WHERE OTHER MOTORISTS WERE ATTEMPTING TO GAIN ACCESS TO THE ON RAMP. AFTER SEVERAL SECONDS, THE POWERSTEERING REENGAGED AND I WAS ABLE TO CONTINUE, WITHOUT INCIDENT. I AM LUCKY TO BE ALIVE, AND THANKFUL THAT IT WAS NOT MY DEATH THE PROMPTED SOME CONCRETE ACTION BY BOTH YOUR AGENCY AND BMW. THIS IS THE THIRD TIME MY POWER STEERING UNIT HAS FAILED. THE FIRST TWO TIMES WERE LESS THAN ONE SECOND EACH AND OCCURRED WHEN THE CAR WAS STATIONARY MAKING IT DIFFICULT TO DIAGNOSE. SOME HOW CANADA HAS FORCED BMW TO ISSUE AT THE VERY LEAST AN EXTENDED WARRANTY ON THIS SPECIFIC PART, HOW IS IT THAT THE US IS SO FAR BEHIND? *TR

Steering
Filed Jul 13, 2012110,500 milesCA

I EXPERIENCED A FAILURE WHERE THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN AND WOULD NOT RETURN TO CENTER AFTER TURNING. FORTUNATELY THIS OCCURRED FIRST AT A VERY LOW SPEED. I DROVE STRAIGHT TO THE DEALER WHICH HAD REPLACED THE ELECTRIC POWER STEERING PUMP 1,300 MILES EARLIER. THIS FAILURE WAS DETERMINED BY THE DEALER TO BE BINDING OF THE LOWER STEERING SHAFT AND IT WAS REPLACED. *TR

Steering
Filed Jul 5, 201249,642 milesMA

POWER STEERING HAS BEEN GOING IN AND OUT FOR 3 YEARS, GETTING WORSE. *TR

Steering
Filed Jun 22, 201283,000 milesMD

THE VEHICLE HAD BEEN ACTING STRANGE FOR THE LAST COUPLE OF MONTHS, THE STEERING WOULD BECOME HEAVY AT TIMES, AND ON THE OTHER OCCASIONS WOULD WORK JUST FINE. A TRIP TO THE DEALERSHIP REVEALED THAT THE POWER STEERING PUMP HAD FAILED. THIS SEEMS LIKE A KNOWN ISSUE WITH MOST OF THE 2004 MINI COOPERS, A DEFECTIVE PART WAS PUT INTO THE CAR WHILE MANUFACTING. MINI IS NOT TAKING ANY RESPONSIBILITY OF IT, AND THE DEALERSHIP IS ASKING FOR $1200 TO REPLACE IT. DUE TO THE POWER PUMP FAILURE, THE TEMPARATURE RISES AND MAY HAVE CAUSED DAMAGE TO A FEW HOSES AROUND THAT AREA. *TT

Steering
Filed Jun 18, 201250,000 milesIL

TL* THE CONTACT OWNS A 2004 MINI COOPER CV. THE CONTACT WAS DRIVING 40 MPH WHEN THE POWER STEERING FAILED, WITHOUT WARNING, WHILE MAKING A TURN. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 50,000.

Power Train › Automatic Transmission
Filed Jun 14, 201298,000 milesCA

AUTOMATIC TRANSMISSION IN 2004 MINI COOPER FAILURE AT 98K MILES. COST TO REBUILD QUOTED AT $5K-$8K. *JB

Steering
Filed Jun 13, 201292,800 milesSC

SUDDEN LOSS OF ALL STEERING ASSIST AT SPEED, RESULTING IN ALARMING LOSS OF CONTROL OF VEHICLE. *TR

Steering
Filed Jun 8, 201217,550 milesLA

I WAS ON MY WAY HOME FROM MAKING SOME ERRANDS, WENT TO TURN LEFT AND I THOUGHT THE CAR HAD CUT OFF OR SOMETHING. BECAUSE IT DIDN'T WANT TO TURN RIGHT, BUT TO MY SURPRISE IT WAS RUNNING. SO I MANAGE TO TURN IT BEFORE I HIT THE CURB. WHEN I GOT HOME I WAS ABLE TO SEE WHAT WAS WRONG. THE POWER STEERING QUIT WORKING. I LET THE CAR COOL A LITTLE AND GOT BACK IN IT AND THE POWER STEERING WAS WORKING AGAIN. COME TO FIND OUT THE POWER STEERING WORKS FOR ABOUT 10 MINUTES AND GOES OUT, UNTIL IT COOLS OFF. I STARTED LOOKING ON THE INTERNET AND FOUND OUT I'M NOT THE ONLY ONE WITH THIS PROBLEM. THIS IS VERY DANGEROUS AND I MEAN DANGEROUS. I CALLED MY MINI DEALER TO SEE IF THERE WERE A RECALL ON THIS PROBLEM AND THEY SAID THERE WASN'T. BUT I DID SEE THEY HAD A MINI DEALER NOTICE FOR THEM TO LOOK OUT FOR THIS PROBLEM, BUT NOT FIX FOR FREE. SO WE NEED A RECALL BEFORE SOMEONE GETS KILLED OR HURT, IF IT HASN'T ALREADY HAPPENED. THANK YOU, [XXX] *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Steering
Filed Jun 1, 201286,000 milesOH

I WAS DRIVING TO A FRIEND'S HOUSE APPROX. 20 MILES AWAY. ON A TURN, THE CAR STEERING WAS ALMOST NON RESPONSIVE. I MANAGED THE TURN AND TURNED MY CAR OFF. WHEN I RESTARTED IT, THE POWER STEERING WAS BACK BUT ONLY FOR A SHORT TIME. I HAD TO STOP AND START MY CAR A FEW MORE TIMES TO GET TO MY DESTINATION. THE PROBLEM OCCURRED CLOSER TO MY DESTINATION THEN MY HOME SO IT WAS SAFER TO GO THERE. IT EASILY COULD HAVE BEEN THE CAUSE OF AN ACCIDENT, ESPECIALLY ON THAT FIRST TURN OFF OF A 65 MPH ROAD. I'M NOT THAT STRONG. IT TOOK EVERYTHING I HAD NOT TO GO IN THE DITCH. LUCKILY NOTHING WAS COMING. I TOOK MY CAR IN FOR SERVICE TODAY. THEY REPLACED THE POWER STEERING PUMP. THERE WAS NO LEAD UP TO THIS INCIDENT. I HAD POWER STEERING AND IN A SECOND, I DIDN'T. *TR

SteeringFire
Filed May 23, 201250,144 milesVA

LOST POWER STEERING AT HIGHWAY SPEED DUE TO POWER STEERING PUMP FAILURE. SHORT CIRCUIT OR FIRE MELTED POWER STEERING PUMP WIRING HARNESS. DAMAGE WAS CAUSED TO OTHER PORTIONS OF ELECTRICAL WIRING HARNESS BY FIRE, RESULTING IN BLOWN FUSES. UPON REMOVING KEY FROM IGNITION AT ROADSIDE, ENGINE KEPT RUNNING UNTIL BATTERY WAS DISCONNECTED. *TT

Steering
Filed May 19, 2012128,400 milesTN

THE POWER STEERING IS NOT WORKING. I AM A 280 POUND MAN AND I CAN BARELY TURN . ALSO WHILE DRIVING AT TIMES IT FEELS HARDER TO TURN, ONCE AGAIN LIKE POWER STEERING NOT WORKING. *TR

Steering
Filed May 7, 2012127,000 milesKY

POWER STEERING PUMP FAILURE AT 127,000 MILES. *TR

Steering
Filed Apr 27, 201245,773 milesNY

AT 35 MPH I NOTICED INTERMITTENT LOSS OF POWER STEERING (PS). I WAS DIVING ON 2 LANE WINDING COUNTRY ROAD WITH NO SHOULDERS AND ENDED UP IN THE ONCOMING LANE BEFORE I REGAINED CONTROL. LUCKILY WAS NO TRAFFIC AT THE TIME. THE MOST TERRIFYING THING IS WHEN PS IT'S DEAD FOR A WHILE AND THEN SUDDENLY COMES BACK ON. IF YOU ARE IN A CORNER, BECAUSE YOU'VE JUST BEEN MUSCLING THE STEERING WHEEL, AND PS COMES BACK YOU WILL BE SUDDENLY OVER-STEER AND VEER OUT OF YOUR LANE. *TR

Steering
Filed Apr 27, 201256,590 milesKS

WHILE DRIVING MY 04 MINI COOPER AT FREEWAY SPEED, I SUDDENLY LOST POWER STEERING ASSIST. I CAN STILL DRIVE THE VEHICLE, BUT IT IS VERY DIFFICULT TO TURN. I TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AND WAS TOLD THE NEW POWER STEERING PUMP ALONE WILL COST ME OVER 600 DOLLARS. THIS DOES NOT INCLUDE THE LABOR AND OTHER MISCELLANEOUS COSTS ASSOCIATED WITH REPLACING THE UNIT. THE REPAIR WILL COST ME IN EXCESS OF 1000 DOLLARS, WHICH I CAN NOT AFFORD AT THIS MOMENT. I UNDERSTAND THAT MULTIPLE COMPLAINTS RELATING TO THE POWER STEERING SYSTEM IN THE 04 MINI COOPER HAVE BEEN FILED. HOWEVER, I HAVE NOT SEEN A RECALL REGARDING THIS ISSUE. I WOULD LIKE TO KNOW IF YOU FORESEE A RECALL FOR THIS ISSUE, AND WOULD APPRECIATE ANY HELP YOU CAN OFFER. THANK YOU FOR YOUR TIME AND CONSIDERATION. *TR

Steering
Filed Apr 24, 201262,000 milesDC

MY POWER STEERING FAILED AS I WAS DRIVING DURING RUSH HOUR ON A MAJOR HIGHWAY INTO WASHINGTON, DC. THE WHEEL WAS NOT LOCKED, BUT IT BECAME EXTREMELY DIFFICULT TO TURN THE WHEEL IN ANY DIRECTION, WHICH WAS VERY DANGEROUS AS TRAFFIC WAS GOING 70MPH. I WAS ABLE TO PULL THE CAR OFF AT AN EXIT, AND STOP IT ON THE SHOULDER. I TURNED OFF THE ENGINE AND RE-STARTED THE CAR, AT WHICH TIME THE POWER STEERING APPEARED TO WORK NORMALLY AGAIN. THIS WAS THE MOST RECENT INCIDENT OF THIS TYPE, BUT THERE HAVE BEEN AT LEAST TEN. IN OTHER INSTANCES, THE POWER STEERING FAILS DURING PARALLEL PARKING IN THE TIGHT SPACES ON CITY STREETS. THIS IS UNPREDICTABLE, HOWEVER -- MONTHS CAN PASS WITH NO PROBLEM, AND THEN IT STARTS AGAIN. *TR

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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