Page 4 of 6 · complaints 151–200 of 282

2004 Mini Cooper complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Power Train › Manual Transmission
Filed Jul 27, 201160,000 milesCA

2004 MINI COOPER WITH 60K MILES. TRANSMISSION FAILED AND WAS ADVISED BY MINI COOPER DEALER NEEDS REPLACEMENT, MAKES WHINING NOISE AT HIGHER SPEEDS. HAVE NOT DRIVEN CAR SINCE APRIL 2011. CAN NOT AFFORD $5K REPLACEMENT COST. *TR

Steering
Filed Jul 22, 201155,000 milesLA

TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT THE POWER STEERING FAILED WHILE DRIVING APPROXIMATELY 45 MPH. THE STEERING WHEEL BECAME EXTREMELY STIFF AND ADDITIONAL FORCE HAD TO BE APPLIED IN ORDER TO TURN THE STEERING WHEEL. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC WHO LOCATED THE FAILURE AT THE POWER STEERING PUMP AND COOLING FAN. THE LOCAL MECHANIC REPLACED THE POWER STEERING PUMP AND THE COOLING FAN. THE FAILURE WAS NOT CORRECTED AND THE STEERING CONTINUED TO FAIL INTERMITTENTLY. THE FAILURE AND CURRENT MILEAGE WAS 55,000.

Steering
Filed Jul 18, 201155,000 milesOH

TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE POWER STEERING FAILED AND IT WAS VERY DIFFICULT TO STEER THE VEHICLE. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

Steering
Filed Jul 18, 2011OK

I OWN A 2004 MINI COOPER, THE POWER STEERING PUMP COMPLETELY STOPPED WORKING WITHOUT PRIOR WARNING. WE WERE ON OUR WAY TO EUREKA SPRINGS ARKANSAS WHEN THIS HAPPENED, LUCKILY MY HUSBAND WAS THE ONE DRIVING, I DON'T EVEN WANT TO IMAGINE WHAT COULD HAVE HAPPENED IF IT HAD BEEN ME. I DON'T THINK I WOULD HAVE BEEN ABLE TO HANDLE THE CAR THROUGH THOSE CURVES. *KB

Steering
Filed Jul 3, 201141,000 milesNY

POWER STEERING FAILURE. *TR

Steering
Filed Jun 29, 2011103,000 milesFL

DRIVING UNDER NORMAL DAYLIGHT CONDITIONS WHEN THE POWER STEERING FAILED ON MY 2004 MINI COOPER. *TR

Steering
Filed Jun 26, 201154,729 milesOR

UNEXPECTED LOSS OF POWER STEERING ON 2004 MINI COOPER WITHOUT ANY WARNING. PURCHASED THE 2004 MINI COOPER BEING UNAWARE OF THE POWER STEERING FAILURES, AND WHILE I WAS DRIVING IN HEAVY TRAFFIC THE POWER STEERING FAILED AND I ALMOST COLLIDED WITH ANOTHER VEHICLE AND ALMOST GOT REAR-ENDED WHILE STRUGGLING TO GET THE CAR OFF THE ROAD IN HEAVY TRAFFIC. I HOPE THEY ISSUE A RECALL BECAUSE WHEN I STARTED RESEARCHING HOW MANY PEOPLE ARE HAVING PROBLEMS I FIND IT EXTREMELY DISTURBING THAT MINI HASN'T BEEN FORCED TO ISSUE ONE YET. THE POWER STEERING FAILURE HAPPENS DAILY SO TOOK VEHICLE TO MECHANIC AND WAS INFORMED THAT THE POWER STEERING PUMP NEEDS TO BE REPLACED. I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS BEFORE IN ALL OF THE CARS I HAVE PURCHASED THROUGH OUT MY ADULT LIFE. WHAT A SAFETY HAZARD! I AM SO THANKFUL MY GRANDCHILD WASN'T WITH ME THAT DAY. *TR

Electrical System
Filed Jun 24, 201174,500 milesNY

POWERS STEERING PUMP FAILURE, POWER STEERING PUMP COOLING FAN FAILURE

Steering
Filed Jun 15, 2011117,000 milesTX

THE POWER STEERING FAILED WHILE DRIVING CAR. HAPPENS AT DIFFERENT TIMES WITH NO WARNING. *TR

Steering
Filed Jun 13, 201160,550 milesUT

POWER STEERING PUMP FAILURE ON 2004 MINI COOPER. HARD TO STEER WHILE DRIVING AT ALL SPEEDS. ORDERED NEW PART FROM DEALERSHIP. *TR

Steering
Filed Jun 7, 201174,000 milesIL

MY 2004 MINI EXPERIENCED INTERMITTENT STEERING PROBLEMS IN FEB. OF 2011. STEERING BECAME DIFFICULT AT TIMES AND THEN NEARLY ALL THE TIME. GOT NEW POWER STEERING PUMP. MOSTLY FIXED BUT FELT ODD AT TIMES. STEERING BECAME PERMANENTLY DIFFICULT IN JUNE 2011 AND HAD PUMP REPLACED BUT DIDN'T FIX THE PROBLEM. ADVISED TO REPLACE RACK AND PINION. PLAN TO DO SO. STEERING BILLS AT ABOUT $2,000. *TR

Steering › Hydraulic Power Assist System
Filed Jun 1, 2011NY

2004 MINI COOPER. CONSUMER STATES PROBLEM WITH POWER STEERING *TGW THE CONSUMER HAS SPENT OVER $4800 IN REPAIRS OVER THE LAST TWO YEARS. *JB

Steering
Filed May 31, 201130,000 milesWA

INTERMITTENT POWER STEERING FAILURE. POWER STEERING HAS GONE OUT TWICE, BOTH TIMES THIS WAS NOTICEABLE SHORTLY AFTER STARTING THE VEHICLE (BACKING OUT OF DRIVEWAY). IN THE FIRST INCIDENT, POWER STEERING RETURNED AFTER DRIVING ABOUT HALF A BLOCK. IN THE SECOND INCIDENT (A COUPLE MONTHS LATER), POWER STEERING DID NOT RETURN WHILE DRIVING (1 MILE), BUT RETURNED WHEN CAR WAS STARTED THE FOLLOWING DAY. DEALERSHIP SERVICE CENTER IS CURRENTLY UNABLE TO PINPOINT ISSUE THROUGH CAR'S COMPUTER, BUT POWER STEERING PUMP IS SUSPECTED. CAR IS UNDER 30K MILES. *TR

Steering
Filed May 26, 201196,000 milesKS

TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT WAS DRIVING 70 MPH WHEN THE POWER STEERING MALFUNCTIONED AND THE VEHICLE BECAME DIFFICULT TO CONTROL. THE CONTACT STATED THAT THE POWER STEERING PUMP WAS REPLACED SEVERAL YEARS AGO BY A LOCAL MECHANIC. THE VEHICLE WAS TAKEN BACK TO THE LOCAL MECHANIC FOR THE MOST RECENT FAILURE FOR A REPLACEMENT TO THE POWER STEERING PUMP AND THE RACK AND PINION. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE AND WAS CONCERNED WITH THE POSSIBILITY OF THE FAILURE CAUSING A CRASH. THE FAILURE MILEAGE WAS 96,000. UPDATED 06/24/11 *BF UPDATED 06/30/11. *JB

Steering
Filed May 22, 2011102,000 milesVA

INTERMITTENT POWER STEERING FAILURE CAUSING UNEXPECTED LOSS OF POWER STEERING WHILE CAR IS IN MOTION. *TR

Steering
Filed May 18, 201166,330 milesTN

1. NO EVENTS LED UP TO THIS FAILURE. IT OCCURRED SPONTANEOUSLY AFTER TURNING OFF MY CAR. 2. POWER STEERING PUMP STAYS ON AFTER CAR'S ENGINE IS OFF, AND THE PUMP WILL NOT SHUT OFF. THIS OCCURS EVERY TIME THE CAR IS TURNED OFF AND PERSISTS UNTIL THE CAR IS RESTARTED OR THE BATTERY DIES. THE CONSTANTLY ON POWER STEERING PUMP IS KNOW TO LEAD TO FIRES OR SPONTANEOUSLY KILLING POWER STEERING WHILE DRIVING AROUND TURNS. 3. THE ONLY WAY TO FIX THIS ISSUE IS TO REPLACE THE POWER STEERING PUMP OR LEAVE THE BATTERY UNPLUGGED IN THE CAR. I CURRENTLY HAVE ORDERED A NEW POWER STEERING PUMP. *TR

Steering
Filed Apr 29, 201171,331 milesMN

TL* THE CONTACT OWNS A 2004 BMW MINI COOPER. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT NOTICED THAT THE STEERING WHEEL BECAME HARD TO MOVE. THE CONTACT DID NOT INFORM THE DEALER OR MANUFACTURER OF THE FAILURE NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 71,331.

Steering
Filed Apr 27, 201185,500 milesIL

TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT WAS DRIVING 35 MPH WHEN THE POWER STEERING FAILED. THE VEHICLE WAS TURNED OFF AND RESTARTED YET THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE POWER STEERING PUMP AND POWER STEERING COOLING FAN WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 85,500. UPDATED 09/07/11 *BF UPDATED 10/31/11

Steering
Filed Apr 23, 2011110,000 milesSC

I HAD DRIVEN MY CAR ~ 40 MILES AT SPEEDS RANGING FROM 45 MPH TO 70 MPH. THE LAST 20 OR SO MILES HAD BEEN ON AN INTERSTATE. SHORTLY AFTER I EXITED THE FREEWAY, MY STEERING BECAME VERY TIGHT AND HARD TO MANIPULATE. THIS CONTINUED UNTIL I PARKED THE CAR, ABOUT 5 MILES LATER. WHEN I RE-STARTED THE CAR, THE POWER STEERING HAD RETURNED TO NORMAL. THIS HAS HAPPENED NO LESS THAN 15 TIMES SINCE THEN. IT OCCURS WITHOUT WARNING AND USUALLY WILL CORRECT ITSELF IF I TURN THE CAR OFF AND RESTART IT.

Steering
Filed Apr 22, 2011CA

OCCASIONAL DIFFICULTY IN STEERING MY 2004 MINI COOPER. THE STEERING BECOMES DIFFICULT AND I HAVE TO TURN THE CAR OFF AND RESTART IT FOR IT TO WORK AGAIN. THIS HAPPENS ABOUT ONCE A WEEK. *TR

Steering
Filed Mar 30, 201180,000 milesMN

WHILE DRIVING MY 2004 MINI COOPER HOME FROM WORK ONE AFTERNOON, I BEGAN HAVING DIFFICULTY TURNING THE STEERING WHEEL. AFTER THE INITIAL FAILURE, THE PROBLEM CONTINUES TO REMAIN A CONSTANT WHEN TURNING AT ANY SPEED. THE POWER STEERING RESERVOIR HAS BEEN CHECKED AND IS LOW, BUT NOT EMPTY. I UNDERSTAND THAT A POWER STEERING PUMP FAILURE IS COMMON IN THIS YEAR, MAKE, AND MODEL OF MINI COOPER VEHICLES. THE VEHICLE CURRENTLY HAS JUST OVER 80K MILES. NO REPLACEMENT PARTS HAVE BEEN ORDERED AND NO REPAIRS HAVE BEEN MADE. *TR

Steering
Filed Mar 25, 2011110,200 milesNJ

2004 MINI COOPER 110K MILES LOST POWER STEERING WHEEL CONTROL, VERY DANGEROUS. *TR

Steering
Filed Mar 23, 201190,000 milesNY

POWER STEERING ASSIST IN MY 2004 MIN COOPER FAILED WHILE DRIVING ON HIGHWAY. *TR

Steering
Filed Mar 21, 201161,000 milesCA

I WAS DRIVING ON THE FREEWAY AND MY POWER STEERING SUDDENLY WENT OUT-HARD TO STEER CAR. I OWN A 2004 MINI COOPER. *TR

Steering
Filed Mar 18, 201145,000 milesVA

THE POWER STEERING UNIT IN MY 2004 MINI COOPER HAS BEEN ACTING STRANGE FOR SEVERAL MONTHS. IT WOULD SPORADICALLY CUT OFF MAKING THE CAR DIFFICULT TO STEER. THIS HAS HAPPENED SEVERAL TIMES WHILE THE CAR WAS IN MOTION. LUCKILY, ALL OF THE INCIDENTS HAPPENED WHEN THE CAR WAS MOVING SLOW. NOW THE CAR HAS NO POWER STEERING AT ALL. IT COMPLETELY FAILED TODAY. OUR MINI COOPER ONLY HAS 43,000 MILES ON IT. IMAGINE IF I WAS DRIVING OVER 30 MILES AND HOUR AND THE POWER STEERING CUT OFF! I FEEL LIKE THE CAR IS VERY DANGEROUS TO DRIVE. I AM VERY NERVOUS ABOUT PARKING THE CAR SINCE THE POWER STEERING IS INTERMITTENT, I HOPE THAT IT DOESN'T CUT OUT WHEN I TURN INTO A PARKING SPACE, WHICH WOULD INCREASE THE CHANCE OF HITTING A PARKED CAR. I HAVE CONTACTED THE DEALERSHIP AND GOT A QUOTE FOR $1200 IN PARTS ALONE. ADDING THE LABOR WILL BRING THE GRAND TOTAL TO $1400. *TR

Steering
Filed Mar 17, 201180,000 milesVT

2004 MINI COOPER POWER STEERING RANDOMLY STOPS WORKING MAKING THE VEHICLE EXTREMELY HARD TO STEER. EMERGENCY MANEUVERS WOULD BE IMPOSSIBLE. MUST SHUT THE VEHICLE OFF AND RESTART TO GET STEERING BACK, WHICH IS NOT EASY TO DO IN MANY SITUATIONS. WILL WORK MOST OF THE TIME BUT FAIL ONCE PER DAY OR SO. MY MECHANIC HAS ORDERED A NEW POWER STEERING PUMP AND FAN FROM BMW WHICH HE SAYS IS THE FIX FOR THIS WELL DOCUMENTED PROBLEM. IF A LIGHT PERSON WAS DRIVING THE CAR WHEN THIS HAPPENS I SERIOUSLY DOUBT THEY COULD KEEP THE CAR ON THE ROAD DUE TO THE ARM STRENGTH REQUIRED TO CONTINUE STEERING THE CAR. PROBLEM COULD HAPPEN AT ANY SPEED. *TR

Steering
Filed Mar 9, 2011KY

MY CAR KEEPS HAVING INTERMITTENT POWER STEERING FAILURE. THERE HAVE BEEN NO EVENTS LEADING UP TO THE FAILURE, IT HAS BEEN QUITE SPONTANEOUS, ALWAYS WHILE I AM DRIVING. *TR I HAVE HAD MORE THAN 10 INSTANCES, SOME EXTREMELY DANGEROUS AS I AM IN THE MIDDLE OF MAKING A TURN WHEN THE FAILURE OCCURS. NOTHING HAS BEEN DONE TO CORRECT THE FAILURE AS OF YET; I AM PLANNING TO TAKE MY CAR TO THE DEALERSHIP ONCE I HAVE THE MONEY TO DO SO.

Steering
Filed Feb 19, 2011106,000 milesNC

AFTER STARTING THE MINI, WHICH IS PARKED IN A PARKING GARAGE, I NOTICED THE STEERING WHEEL WAS VERY DIFFICULT TO TURN, AS IF THE POWER STEERING WASN'T WORKING. THIS HAD HAPPENED ONCE BEFORE, BUT THAT TIME THE PROBLEM WENT AWAY AFTER A FEW MINUTES. IT WAS APPROXIMATELY 70 OUTSIDE, AND THE POWER STEERING FLUID WAS FULL. I DROVE THE CAR TO DO ERRANDS, APPROX 10 MILES ROUND TRIP, AND THE PROBLEM PERSISTED EVEN AFTER TURNING OFF THE CAR AND LETTING IT SIT FOR A FEW MINUTES WHILE I WENT TO THE STORE. THE STEERING FUNCTIONED WHEN I USED A LOT OF FORCE TO TURN THE WHEEL, BUT I WAS WORRIED ABOUT SAFETY IF I HAD TO SWERVE OR TURN THE WHEEL QUICKLY FOR ANY REASON; I WOULD BE UNABLE TO DO SO. *TR

Steering
Filed Feb 17, 2011CA

POWER STEERING IN 2004 MINI COOPER ALMOST COMPLETELY LOCKS UP WITH NO WARNING WHATSOEVER. NO WARNING LIGHTS OR OTHER VISUAL INDICATORS DEPICT THE STATUS OF THE POWER STEERING FLUID OR OVERALL STEERING SYSTEM. ABILITY TO STEER CAR CHANGES INSTANTANEOUSLY FROM FULL "NORMAL" CONTROL TO NEARLY IMPOSSIBLE TO PARALLEL PARK (AT EXTREMELY SLOW SPEED) OR MAKE A BASIC 90 DEGREE TURN (AT ANY RELEVANT SPEED). MAKES THE CAR DANGEROUS AND STRESSFUL TO DRIVE. *TR

Steering
Filed Feb 14, 2011130,000 milesTX

TL*THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT POWER STEERING FAILED INTERMITTENTLY. THE FAILURE OCCURRED WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THAT THEY COULD NOT FIND THE CAUSE OF THE PROBLEM. THE VEHICLE WAS STILL BEING INSPECTED. THE CURRENT AND FAILURE MILEAGES WERE 130,000.

Steering
Filed Feb 12, 201167,616 milesWA

PURCHASED A USED 2004 MINI COOPER FROM A DEALERSHIP. 7 WEEKS AFTER PURCHASE THE STEERING BECAME INCREASINGLY DIFFICULT AT TIMES IN THE LAST 24 HOURS. TAKING IT ON MONDAY BUT THE "STEERING" ISN'T COVERED UNDER THEIR 9 MONTH, 9000 MILE WARRANTY. TAKING IT IN TO THE DEALERSHIP ON MONDAY FOR THEIR SERVICE DEPT TO TAKE A LOOK AT IT. HOPING IT'S COVERED BUT I DOUBT IT. *TR

Steering
Filed Feb 10, 2011115,000 milesCT

SUDDENLY LOST POWER STEERING WHILE DRIVING AND HAD SUBSTANTIAL DIFFICULTY TURNING TO GET OUT OF TRAFFIC. IT HAPPENED A FEW TIMES, THEN TOOK IT FOR REPAIRS. WAS TOLD THAT THE PUMP AND FAN WERE BAD AND THAT THIS WAS A KNOWN PROBLEM WITH 2004 MINIS. *TR

Steering
Filed Feb 6, 201168,000 milesTX

LAST NIGHT WHILE DRIVING ON A BUSY STREET IN ONE OF THE LARGEST CITIES IN THE U.S., I EXPERIENCED COMPLETE POWER STEERING FAILURE - WHICH BECAME EVIDENT TO ME ONLY WHEN I ATTEMPTED TO MAKE A RIGHT TURN AND FOUND THAT THE STEERING WHEEL WAS NEARLY IMPOSSIBLE TO TURN. BEFORE THIS HAPPENED, NO WARNING LIGHTS BECAME ILLUMINATED ON THE DASH & NOTHING ABOUT THE CAR'S PERFORMANCE SUGGESTED A PROBLEM WITH THE VEHICLE - THERE WAS SIMPLY NO WARNING OF ANY KIND. AT THE TIME THIS OCCURRED I HAD BEEN DRIVING FOR LESS THAN 15 MINUTES @ APPROX. 35 MPH & I HAD MADE SEVERAL TURNS (RIGHT & LEFT) DURING THE COURSE OF THIS TRIP WITHOUT ANY PROBLEMS - THE LAST OF WHICH HAD BEEN ONLY 2 OR 3 MINUTES PRIOR TO THIS EVENT. THOUGH I WAS ULTIMATELY ABLE TO COMPLETE THE TURN WITHOUT LEAVING THE ROAD BY USING ALL OF MY STRENGTH TO SLOWLY TURN THE WHEEL, MY CAR TRAVELED FOR APPROX. 1/2 BLOCK IN THE OPPOSING LANE OF TRAFFIC BEFORE I WAS ABLE TO STEER THE CAR BACK INTO MY LANE. IF THERE HAD BEEN ONCOMING TRAFFIC ON THE STREET I TURNED ONTO I WOULD HAVE BEEN COMPLETELY UNABLE TO AVOID A COLLISION. DESPITE BEING RESTARTED SEVERAL TIMES SINCE THIS EVENT, THE VEHICLE'S POWER STEERING HAS NOT RETURNED OR IMPROVED. AT THIS TIME IT APPEARS THAT THE POWER STEERING PUMP IS THE CAUSE OF THE PROBLEM. THIS EXPERIENCE WAS EXTREMELY TERRIFYING & COULD HAVE EASILY RESULTED IN THE SERIOUS INJURY OR DEATH OF MYSELF AND/OR OTHERS. *TR

Steering
Filed Jan 21, 201155,000 milesNC

TL*THE CONTACT OWNS A 2004 MINI COOPER. WHILE DRIVING LESS THAN 20 MPH, THE CONTACT LOST POWER STEERING WITH NO PRIOR WARNING. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD. THE ENGINE WAS TURNED OFF; AND AFTER RESTARTING THE VEHICLE THE POWER STEERING BEGAN TO FUNCTION NORMALLY. THE SIMILAR FAILURE RECURRED ON A DIFFERENT OCCASION. THE DEALER WAS NOTIFIED AND AN APPOINTMENT WAS SCHEDULED FOR A DIAGNOSTIC TEST. THE FAILURE MILEAGE WAS 55,000.

Steering
Filed Jan 17, 2011130,000 milesGA

INTERMITTENT POWER STEERING FAILURE. CONTINUES TO OCCUR ALMOST DAILY. TO DATE, I HAVE NOT HAD TROUBLE DRIVING THE CAR, BUT THE POWER STEERING GOES ON AND OFF WITH NO APPARENT REASON. *TR

Unknown or Other
Filed Jan 13, 201190,425 milesWA

MY POWER STEERING FAILS INTERMITTENTLY WITHOUT NOTICE. EVENTUALLY A HIGH PITCHED WEEING SOUND WAS NOTICEABLE. THE SOUND EVENTUALLY STOPPED. WE TURNED THE CAR OFF FOR THE EVENING. THE NEXT MORNING THE BATTERY (ONLY 1 YEAR OLD) WAS COMPLETELY DEAD. AFTER GETTING THE BATTERY CHARGED AND FUNCTIONAL, I PROCEEDED TO DO SOME RESEARCH AND PHONE CALLING TO FIND OUT THE CAUSE OF THE NOISE. COME TO FIND OUT THE PROBLEM IS THE POWER STEERING PUMP AND IS SOMETHING THAT WILL NEED TO BE REPLACED.

Power Train › Automatic Transmission
Filed Jan 13, 201158,000 milesIL

TL*THE CONTACT OWNS A 2004 MINI COPPER. THE CONTACT WAS DRIVING 55 MPH IN ORDER TO PASS ANOTHER VEHICLE WHEN THE TRANSMISSION FAILED AND MADE IT DIFFICULT TO INCREASE SPEED. THE CONTACT TOOK THE VEHICLE TO THE DEALER SEVERAL TIMES PRIOR TO THE TRANSMISSION FAILING AND WAS TOLD TO ONLY USE PREMIUM GASOLINE. THE CONTACT MADE THE CHANGE AND WITHIN A FEW MONTHS, THE TRANSMISSION FAILED. THE FAILURE AND CURRENT MILEAGES WERE 58,000.

Steering
Filed Jan 12, 201156,000 milesTX

MY POWER STEERING FAILED IN THE MIDDLE LEFT TURN CAUSING ME TO WRECK RIGHT INTO A SIGNAL LIGHT. I HAVE A 2004 MINI COOPER 5SPD TRANSMISSION NON-S. *TR

Steering
Filed Jan 11, 201190,000 milesTX

POWER STEERING IN MY 2004 MINI COOPER WENT OUT WHILE GOING AROUND A TURN AND CAUSED ME TO SWERVE OFF THE ROAD. *TR

Steering
Filed Jan 10, 201143,600 milesOH

I OWN A 2004 MINI COOPER. I'VE HAD A COUPLE INCIDENTS WITH THE POWER STEERING SYSTEM. WHILE DRIVING THE VEHICLE, THE POWER STEERING WILL CEASE TO OPERATE. THE RESULT IS A STEERING SYSTEM THAT IS EXTREMELY DIFFICULT TO MANEUVER. THIS IS A SAFETY HAZARD THAT NEEDS TO BE ADDRESSED BY BMW. I'VE READ A FEW ONLINE ARTICLES ON THIS MATTER AND NOW REALIZE THAT MY POWER STEERING PUMP IS GOING BAD. IT NEEDS TO BE REPLACED AND I PLAN TO DO SO. I WAS SURPRISED HOWEVER BY THE NUMBER OF ONLINE ARTICLES I FOUND ON THIS TOPIC. OPERATING A VEHICLE WITH A RANDOMLY FAULTY POWER STEERING SYSTEM IS EXTREMELY DANGEROUS. I CAN ONLY IMAGINE THE WORST SHOULD THE POWER STEERING FAIL ON MY MINI COOPER ON A WINDING ROAD WITH ONCOMING TRAFFIC. IT IS A COMPLETELY RANDOM FAILURE OF THE POWER STEERING SYSTEM UNDER ALL DRIVING CONDITIONS. THE PROBLEM FIRST OCCURRED A COUPLE MONTHS AGO AND WENT AWAY. RECENTLY IT HAPPENED MULTIPLE TIMES ON THE SAME DAY. SO FAR MY SOLUTION HAS BEEN TO TURN THE CAR OFF AND RESTART IT. BASED ON INTERNET RESEARCH I KNOW NOW THAT I NEED TO REPLACE THE POWER STEERING PUMP. *TR

Steering
Filed Jan 7, 201160,000 milesTX

TL*THE CONTACT OWNS A 2004 MINI COOPER. THE DRIVER WAS DRIVING AT AN UNKNOWN SPEED WHEN THE STEERING WHEEL BECAME VERY STIFF AND DIFFICULT TO TURN. THE VEHICLE WAS PARKED AND SHUT OFF. UPON RESTART THE STEERING WHEEL REMAINED DIFFICULT TO TURN. THE FAILURE AND CURRENT MILEAGES WERE 60,000. THE POWER STEERING PUMP FAILED INTERNALLY. THE POWER RETURN LINE WAS LEAKING. ALSO, BOTH STRUTS WERE LEAKING. UPDATED EVOQ 02/02/11

Steering
Filed Jan 3, 201160,000 milesCA

THE POWER STEERING PUMP FAILED ON MY MINI COOPER AT HIGH SPEED, CURVY ROAD AT NIGHT WITHOUT WARNING. I HAD TO REPLACE THE PUMP AND THE COOLING FAN TO THE TUNE OF $900. THIS HAPPENED JUST OUTSIDE OF WARRANTY AT 60K MILES. MECHANIC SAID THAT HE REPLACES ABOUT 10 A MONTH...ALL MINI'S PUMPS FAIL UNDER 80K MILES. *TR

Steering › Hydraulic Power Assist › Pump
Filed Dec 27, 201018,250 milesIL

POWER STEERING INTERMITTENTLY LOSES POWER MAKING IT DIFFICULT TO CONTROL THE CAR. THE POWER STEERING PUMP WAS REPLACED DUE TO AN INTERNAL FAILURE. INVOICE RECEIVED. UPDATED 08/11/11.*JB UPDATED 08/15/11 *BF UPDATED 08/24/11

Steering
Filed Dec 26, 201097,000 milesIN

THE POWER STEERING ON MY 2004 MINI COOPER INTERMITTENTLY FAILS. TO DATE, 5 FAILURES HAVE HAPPENED LASTING FROM 10 TO 30 MINUTES IN DURATION. LAST FAILURE WAS DECEMBER 3, 2010. *TR

Steering
Filed Dec 21, 201058,900 milesNC

TL* THE CONTACT OWNS A 2004 BMW MINI COOPER. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN THE POWER STEERING PUMP FAILED, MAKING IT EXTREMELY DIFFICULT TO MANEUVER THE STEERING WHEEL. THE DEALER WAS CONTACTED WHO WAS UNAWARE OF THE PROBLEM. THE CONTACT DID NOT INFORM THE MANUFACTURE NOR WAS THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGES WAS APPROXIMATELY 58,900. THE VIN WAS UNAVAILABLE.

Steering
Filed Dec 20, 201085,000 milesTX

STARTED TO HAVE INTERMITTENT POWER STEERING FAILURE IN JANUARY 2010, THEN IT FINALLY STOPPED WORKING IN JULY 2010, HAVEN'T HAD POWER STEERING SINCE. *TR

Steering
Filed Dec 20, 201044,600 milesNJ

TL*THE CONTACT OWNS A 2004 MINI COPPER. WHILE TRAVELING 25 MPH THE POWER STEERING FAILED WHICH MADE THE STEERING WHEEL DIFFICULT TO TURN. THE FAILURE ONLY LASTED FOR A SHORT TIME AND BEGAN TO FUNCTION NORMALLY. THE FAILURE AND CURRENT MILEAGES WERE 44600.

Steering
Filed Dec 14, 201068 milesNJ

THE STEERING IS SO HARD AND IT IS DIFFICULT TO MOVE WHILE DRIVING, I HAD THIS PROBLEM FOR LAST FEW MONTH BUT EVERY TIME WHEN I TURN OFF/ON, THE PROBLEM GOES AWAY FOR A DAY OR TWO. SINCE LAST WEEK, IT BECOME PERMANENT. I SURF ON INTERNET AND CALL MINI CUSTOMER SERVICES, THEY TOLD ME THAT THIS ISSUE IS UNDER INVESTIGATION AND IF I FIXED THE PROBLEM AND IF THERE WILL BE A RECALL, THEY WILL COVER ONLY PARTS NOT LABOR. THIS IS VERY SERIOUS AND UNSAFE WHILE DRIVING. *TR

Steering
Filed Nov 21, 201080,000 milesWI

WHILE PARKING AND WHILE DRIVING, STEERING FUNCTION HAS BEEN LOST. THE STEERING WHEEL GETS HEAVY, SEEMING TO BE STUCK AND UNABLE TO TURN. THIS HAPPENED TWICE, AND I WAS ABLE TO STOP THE CAR OR PULL OFF TO THE SIDE AND STOP WITHOUT INJURY. THE STEERING FLUID WAS FINE, AN ALTHOUGH THE STEERING PUMP DOESN'T MAKE NOISE OR CONTINUE TO RUN AFTER THE CAR IS SHUT OFF, IT IS ASSUMED THE STEERING PUMP NEEDS TO BE REPLACED (A COMMON FAULTY PART IN MINI COOPERS). THERE IS CONCERN FOR SAFETY OVER WHEN AND WHERE I MIGHT LOSE STEERING AGAIN AND WHETHER THIS WILL CAUSE AN INCIDENT ALONE OR WITH ANOTHER CAR. I HAVE READ THAT MY CAR MIGHT START ON FIRE IN CONNECTION WITH THE STEERING PUMP, EVEN WITH A REPLACEMENT OF THE PUMP. *TR

Steering
Filed Nov 16, 201080,000 milesMI

NORMAL DRIVING CONDITIONS. 2004 MINI COOPER POWER STEERING FAILED. NO LEAKING FLUIDS, NO WARNING LIGHTS OR ABNORMAL SOUNDS TO HINT THAT THIS WAS AN IMPENDING ISSUE. CAR WAS VERY DIFFICULT TO MANEUVER. WE ARE CONCERNED THAT THIS IS A SAFETY ISSUE IN PARKING LOTS, WITH PEDESTRIANS OR AT SPEED AROUND OTHER VEHICLES. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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