I AM THE OWNER OF A 2003 MINICOOPER. THE POWER STEERING PUMP HAS FAILED ON MY MINI IN ADDITION TO THE COOLING FAN AND THE WIRING HARNESS TO THE PUMP. THIS IS A CONSISTENT PROBLEM WITH ALL MINI COOPERS MADE BETWEEN 2002 AND 2006. IT IS A POOR DESIGN THAT RESULTS IN AN EXPENSIVE REPAIR THAT WILL ONLY REPEAT ITSELF BECAUSE THE REPAIR DOES NOT SOLVE THE ISSUE OF PLACEMENT OF THE PUMP RIGHT OVER THE CATALYTIC CONVERTER. IT I HAS ALSO ON NUMEROUS OCCASIONS RESULTED IN FIRES IN THE ENGINE COMPARTMENT. *TR
2003 Mini Cooper complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →
DRIVING TO WORK ONE MORNING AND THE ENGINE RESPONSE SEEMED SLUGGISH. CALLED A MECHANIC FRIEND, HE SAID IT'S EITHER THE SPARK PLUGS OR TRANSMISSION PROBLEM. BOOK APPOINTMENT FOR SERVICE. SEVERAL DAYS LATER, COMPLETE TRANSMISSION FAILURE AT 83,000KM. MINI COOPER HAS SAID THAT I NEED A COMPLETELY NEW TRANSMISSION, BEING JUST OFF WARRANTY BY 3,000KM I WAS QUOTED APPROXIMATELY $9,000 FOR REPAIRS. *TR
MY 2003 MINI COOPER USES A CVT TRANSMISSION SYSTEM AND THE TRANSMISSION HAS FAILED AFTER ONLY 75,000 MILES. I WAS FORTUNATE TO GET THE VEHICLE TO THE DEALER FOR REPAIR BEFORE THE TRANSMISSION ACTUALLY FAILED BUT I WAS TOLD BY THE DEALERS SERVICE CENTER THAT THE CAR WAS UNSAFE TO DRIVE AS THE TRANSMISSION COULD GO OUT AT ANY TIME. I NEVER WOULD HAVE EXPECTED A TRANSMISSION TO GIVE OUT WITH SO FEW MILES ON IT AND ONLY TOOK IT TO THE DEALER BECAUSE IT WAS MAKING A STRANGE SOUND. HAD I NOT TAKEN IT IN I COULD HAVE LOST THE TRANSMISSION WHILE DRIVING. I HAVE HEARD FROM OTHER OWNERS OF VEHICLES LIKE MINE AND IT APPEARS THIS IS NOT AN ISOLATED INCIDENT. THE TRANSMISSION SYSTEM USED IN THESE CARS IS UNRELIABLE (I BELIEVE THE MANUFACTURER STOPPED USING IT AFTER 2004 OR 2005). THERE COULD POTENTIALLY BE A LARGE NUMBER OF THESE CARS ON THE ROAD WITH TRANSMISSIONS THAT ARE ABOUT TO FAIL AT ANY TIME WHOSE OWNERS ARE UNAWARE OF THE PROBLEM. *TR
SUDDEN UNEXPECTED FAILURE. CVT TRANSMISSION (AUTOMATIC) IN 2003 MINI COOPER. FIRST ONE WAS UNDER WARRANTY. THE SECOND TIME THEY TOLD ME THEY WOULD SELL ME ANOTHER CAR. THE CAR SOLD FOR $22K NEW, TRANSMISSION COSTS $8500 TO REPLACE. SO THAT'S $17000 WORTH OF TRANSMISSIONS 4 YEARS (ITS BEEN SITTING FOR THE LAST YEAR WHILE I STILL HAVE TO MAKE PAYMENTS). I DON'T THINK THEIR IDEA OF BUYING ANOTHER CAR TO REPLACE MY TRANSMISSION WAS A GOOD IDEA. *TR
MY CAR HAS APPROXIMATELY 65K MILES ON IT. AS I WAS DRIVING TO WORK THIS MORNING ON THE HIGHWAY, GOING APPROXIMATELY 65-70 MPH, MY POWER STEERING FAILED. MY RESERVOIR IS FULL, AND I HAVE YET TO FIND A GARAGE WHO IS WILLING AND/OR ABLE TO ADDRESS THE PROBLEM (HAVING ALREADY STOPPED AT 3 TODAY). *TR
I WILL BE INSTALLING WHAT WILL BE THE THIRD MANUAL 5-SPEED TRANSMISSION IN MY MINI. SAME PROBLEM, SEEMS TO BE THE FINAL DRIVE BEARING IS FAILING LIKELY DUE TO LACK OF LUBRICATION. I HAVE RECORDS OF ALL SERVICE AND CHECK IT REGULARLY AND IT HAS NEVER BEEN LOW. THE BEARING IS APPARENTLY NOT GETTING A PROPER SUPPLY OF FLUID. PROBLEM NUMBER TWO, MY POWER STEERING PUMP FAILED ON ME ONCE. IT EXPLODED WHILE I WAS DRIVING. THE HOSES BASICALLY GOT TOO HOT AND BLEW UP. I FORTUNATELY WAS ABLE TO LIMP IT TO A SHOP WITHOUT ANY FIRE. ON ANOTHER OCCASION THE POWER STEERING FAN CONTINUED TO RUN EVEN WHEN THE IGNITION WAS SHUT OFF, NEEDED TO REPLACE THE ENTIRE PUMP THIS TIME WHICH COST ME $500 INSTALLED WITH A REMANUFACTURED PUMP. THIRD, I HAVE HAD TO PUT THREE WINDSHIELDS IN THE CAR. NONE OF THESE REPAIRS WERE WARRANTED! MINI NEEDS TO SUCK IT UP AND CLAIM RESPONSIBILITY FOR THESE SHODDILY MADE CARS, THEY HAVE MADE THEIR MONEY AND DON'T CARE TO HELP WITH ANYTHING. I AM A LOYAL BMW CUSTOMER BUT I THINK I WILL STICK WITH THE OLDER MODELS NOW AS THEY AREN'T IMPOSSIBLE TO WORK ON AND FIND PARTS FOR. GOD KNOWS I WILL NOT PAY 23 GRAND FOR THIS NIGHTMARE AGAIN. *TR
WITHOUT NOTICE, THE BATTERY DIED. UPON INSTALL OF A NEW BATTERY, A FAN STARTED RUNNING BEFORE THE VEHICLE WAS TURNED ON. AN INDEPENDENT MECHANIC AND THE DEALER CONFIRMED THAT THE ELECTRICAL STEERING PUMP AND STEERING PUMP FAN HAD FAILED AND NEEDED REPLACING. THE DEALER WHERE I PURCHASED IT SAID I NEEDED TO TAKE THE VEHICLE TO THE DEALER WHERE I LAST HAD IT SERVICED. I CONTACTED CORPORATE SERVICES WHO INFORMED ME THAT I WAS ELIGIBLE FOR A GOODWILL WARRANTY EXTENSION PROVIDED I TOOK TO THE VEHICLE FOR INSPECTION AT THE DEALER WHERE I LAST HAD IT SERVICED. THE SERVICE DEALER, AND CORPORATE RELATIONS, WOULD NOT PROVIDE A GOODWILL EXTENSION BECAUSE THEY MAINTAINED THAT MY MECHANIC CAUSED THE STEERING PUMP TO FAIL. THE DEALER OFFERED TO REPAIR THE PARTS FOR ABOUT $1900 FOR A NEW PUMP AND $140 FOR A NEW FAN. AFTER SOME RESEARCH, INCLUDING INFORMATION THE DEALER TOLD MY MECHANIC, THIS FAILURE IS A REGULAR PROBLEM WITH THE EARLIER MINI MODELS AND THE DEALERS KEEP ADDITIONAL PARTS IN STOCK TO REPAIR VEHICLES AS THEY COME IN. ADDITIONALLY, I READ THAT MINI SUBSEQUENTLY CHANGED THE DESIGN OF THIS COMPONENT TO RECTIFY THE PROBLEM BUT NEVER INFORMED PRIOR OWNERS OF THIS CHANGE. MOREOVER, I ALSO READ THAT THIS PROBLEM HAS BEEN HAPPENING WITH MINI DURING THE INITIAL 50,000 MILES OF OWNERSHIP, AND IN SOME CASES THE FAILURE OF THE PUMP FAN HAS CAUSED ENGINE FIRES WHILE THE VEHICLE IS IN OPERATION. *TR
1 - DRIVING NORMALLY - HEARING NOISE FROM UNDER HOOD GETTING LOUDER 2 - DROVE TO MECHANIC WHO TOOK TO A TRANSMISSION SHOP TO VERIFY NOISE WAS DEFECTIVE TRANSMISSION AND MORE SPECIFICALLY THE DIFFERENTIAL WITHIN THE TRANSMISSION - THE CAR WOULD STILL DRIVE AND SHIFT PROPERLY. (THE GRINDING NOISE IS THE DIFFERENTIAL UNIT WITHIN THE TRANSMISSION CASING) 3- LOOKING FOR AFTER MARKET PARTS TO REPAIR. CURRENT ESTIMATE FROM DEALER FOR PARTS ALONE IS $7500. *TR
REPLACED THE CLUTCH TWICE IN 10 MONTHS IN MY 2003 MINI COOPER. I BOUGHT IT USED IN MAY, 2006. JANUARY AND OCT 2007 HAD TO HAVE THE CLUTCH REPLACED. THE VEHICLE WAS NOT ABUSED. 18,000 MILES BETWEEN THE TWO REPAIRS. *TR
FIRST POWER STEERING PROBLEM OCCURRED AROUND 31,000 MILES, IN THE FORM OF A SLIGHT VIBRATION. SINCE THE 50,000 MILES MARK, POWER STEERING HAS FAILED ON INNUMERABLE OCCASIONS, FREQUENTLY 5 OR 6 TIMES WITHIN A FEW MINUTES, AND WHILE DRIVING AND TAKING SHARP TURNS, POTENTIALLY CAUSING LOSS OF CONTROL OF THE VEHICLE. AT FIRST, TURNING IGNITION ON AND OFF TEMPORARILY RESOLVED THE ISSUE. HOWEVER, THIS IS NO LONGER EFFECTIVE. OTHER POWER FUNCTIONS HAVE BEEN DISRUPTED AS WELL, SUCH AS POWER LOCKS AND POWER WINDOWS, SOMETIMES LOCKING YOU IN THE CAR (DOOR LATCH MECHANISM IS ALSO UNPREDICTABLY FAULTY AT THE SAME TIME, RESULTING IN BEING POTENTIALLY LOCKED IN WITHOUT ANY MEANS TO EXIT THE CAR-THIS HAS HAPPENED ON A COUPLE OF OCCASIONS). THE POWER STEERING IS NOW STAYING ON EVEN AFTER THE ENGINE IS TURNED OFF AND THE IGNITION KEY REMOVED, AND AS A RESULT, THE BATTERY IS BEING DISCHARGED. BASED ON AVAILABLE INFORMATION, THIS IS THE FINAL STAGE BEFORE THE CAR SPONTANEOUSLY CATCHES ON FIRE. I AM NOW IN A SITUATION WHERE MY CAR IS AT RISK OF SPONTANEOUSLY CATCHING ON FIRE, AND MY LOCKS AND WINDOWS FREQUENTLY UNEXPECTEDLY MALFUNCTION, PARTICULARLY WHEN THE STEERING PUMP MALFUNCTIONS, POTENTIALLY LOCKING ME INTO MY CAR, WITH A STEERING PUMP THAT WILL NOT SHUT OFF AND THREATENS TO CATCH ON FIRE. CATCH ON FIRE WHILE I'M LOCKED INTO MY CAR... *TR
2003 MINI COOPER TRANSMISSION FAILURE AT 70,000 MILES, 4 YEARS. MINI USA AND BMW OF NORTH AMERICA, LLC HAVE A LONG HISTORY OF THIS FAILURE AND REFUSE TO TAKE ACCOUNTABILITY FOR THEIR DEFECTIVE PARTS, CLAIMING IT'S A CHARACTERISTIC OF THE CAR. SMELLS OF DECEPTIVE TRADE PRACTICES TO ME. NOT TO MENTION A MONOPOLY-- THERE ARE ONLY TWO DEALERSHIP IN DALLAS/FORT WORTH THAT SERVICE MINI COOPERS, BOTH TELL ME THAT THE COST WILL BE BETWEEN $6K-9K TO REPLACE W/LABOR COSTS. PEP BOYS AND OTHER INDEPENDENTS WON'T OR CANNOT TOUCH IT BECAUSE IT'S A MINI COOPER AND ONLY MINI AUTHORIZED DEALERS SUPPOSEDLY HAVE SPECIALTY SOFTWARE/PARTS TO PERFORM JOB. THIS IS A RACKET, MINI AND BMW NEED TO STEP UP AND STOP SELLING DEFECTIVE TRANSMISSIONS AND REPLACE THIS AT THEIR COST AND STAND BY THEIR PRODUCT AND FAULTY AND DEFECTIVE MANUFACTURING. THIS IS A PROBLEM FOR MANY FIRST GENERATION MINI'S AS I HAVE LEARNED FROM MY RECENT ON-LINE RESEARCH. BMW/MINI HAS CHANGED THE TRANSMISSIONS ON THE MINI 2007 MODEL -- WONDER WHY?? THEY ADVERTISE THAT THIS CAR IS A SAFE, DEPENDABLE AND LONG LASTING CAR, BUT TO THE CONTRARY, LOOK AT THE LIST OF PROBLEMS PEOPLE ARE REPORTING WITH THEM. GOD HELP THEM. *JB
1) NO NOTICE GIVEN UP TO FAILURE OF POWER STEERING 2) POWER STEERING GAVE OUT ON CAR AFTER WHITE SMOKE POURED OUT OF ENGINE AREA 3) CAR IS AT DEALERSHIP RIGHT NOW. *JB
MY 2003 MINI COOPER WITH THE CVT TRANSMISSION BEGAN MAKING A RATCHETING NOISE FROM THE TRANSMISSION. THE CAR WAS TOWED BACK TO TOWN, AND AFTER TALKING TO THE DEALER, IT WAS DRIVEN TO THE DEALER. I WAS TOLD IT NEEDED A NEW TRANSMISSION: $7,200.00. NO REBUILD AVAILABLE. IT HAD JUST TURNED 90,000 MILES, DRIVEN BY MYSELF (RETIRED) AND MY WIFE; VERY EASY DRIVING. THIS WAS OVER HALF THE VALUE OF THE CAR, SO WE DROVE IT TO A TRANSMISSION SHOP THAT WE WERE AWARE OF FOR A SECOND OPINION. ON THE TEST DRIVE AT THAT SHOP, THE TRANSMISSION "BLEW UP" AND LOCKED UP EVERYTHING ON THE STREET. THE STEEL BELT IN THE TRANSMISSION HAD COME APART, DESTROYING EVERYTHING INTERNALLY. HAD THIS HAPPENED ON THE FREEWAY OR A BUSY STREET, IT COULD HAVE BEEN DISASTROUS. UPON RESEARCHING THIS TRANSMISSION, I FIND THAT THIS PROBLEM IS NOT AT ALL UNCOMMON. I BELIEVE MINI SHOULD BE DOING SOMETHING ABOUT THESE EARLY MODEL CVT TRANSMISSIONS, WHICH OBVIOUSLY HAVE SOME MECHANICAL DEFECTS BUILT INTO THEM. *TR
PARKED MY 2003 MINI COOPER ON THE STREET. SMOKE STARTED BILLOWING OUT OF THE ENGINE. POPPED THE HOOD AND SAW THE SMOKING CONTINUOUSLY EMANATING FROM THE ENGINE COMPARTMENT. HAD THE CAR TOWED TO THE MINI DEALERSHIP IN PRINCETON. THEY TOLD ME THAT THE POWER STEERING PUMP FAILED; THAT IT LEAKED AND MELTED THE ENGINE HARNESS AND POWER SUPPLY CABLE AND POWER STEERING FAN CONNECTORS. ALSO, THE MAIN COOLANT FAN WAS NOT FUNCTIONING PROPERLY; AND THERE WAS ANOTHER LEAK IN MY VALVE COVER GASKET. I HAVE READ MANY INSTANCES WHERE FIRES HAVE BEEN STARTED FOR THE SAME REASON, AND AM LUCKY THAT DID NOT HAPPEN TO ME. HOWEVER, THE DAMAGE TO THE CAR TOTALED OVER $3400. I HAD TO HAVE THE POWER STEERING PUMP REPLACED; ALONG WITH THE ENGINE HARNESS, POWER SUPPLY CABLE, POWER STEERING FAN AND MAIN COOLING FAN. IF THIS IS AN ISSUE WITH MANY MINI COOPERS ESPECIALLY 03 AND 04 EDITIONS, I THINK THE MANUFACTURERS SHOULD TAKE RESPONSIBILITY TO FIX THE PROBLEM AND ENSURE THAT IT DOES NOT HAPPEN TO ANYONE ELSE. *TR
I NEED A NEW TRANSMISSION AT ONLY 58,000 MILES FOR MY 03 MINI COOPER. THE MANUFACTURER HAS OFFERED TO PAY FOR THE TRANSMISSION, BUT I'M BEING ASKED TO PAY $2,500 FOR LABOR. I'VE NEVER HEARD OF A TRANSMISSION CRASHING AT 60,000 AND I'M SURPRISED THAT BMW AND MINI AREN'T DOING MORE TO KEEP ME AS A LOYAL CUSTOMER. *TR
TL*THE CONTACT OWNS A 2003 MINI COOPER. IN APRIL OF 2007, THE ABS LIGHT ILLUMINATED TWICE AND HAS REMAINED LIT EVER SINCE. THE VEHICLE WAS STILL UNDER WARRANTY WHEN THE LIGHT FIRST ILLUMINATED. CURRENTLY, THE VEHICLE IS NO LONGER UNDER WARRANTY AND THE ABS HAS FAILED AGAIN. THE CURRENT MILEAGE WAS 76,200 AND FAILURE MILEAGE WAS 72,500. UPDATED 09/10/07 *TR
THE POWER STEERING PUMP FAILED ON MY 2003 MINI COOPER. IT WENT THROUGH STAGES OF OPERATION AND NON-OPERATION BEFORE FINALLY GOING OUT ALL TOGETHER. I WAS CHARGED $1,000 TO REPLACE. *JB
TL*THE CONTACT OWNS A 2003 MINI COOPER. WHILE DRIVING 50 MPH, THE RPMS INCREASE AND THE TRANSMISSION MAKES NOISES WHEN SHIFTING GEARS. THE VEHICLE WAS INSPECTED BY A DEALER WHO STATED THAT THE CVT TRANSMISSION NEEDED TO BE REPLACED. THE CURRENT MILEAGE IS 91,991 AND FAILURE MILEAGE WAS 89,000.
MY CAR WAS BROUGHT INTO THE DEALERSHIP FOR AN OIL CHANGE AND REAR BRAKE REPAIR ON TUESDAY (JUNE 26, 2007). WEDNESDAY EVENING (JUNE 27, 2007) THE CAR WAS DRIVEN 15 MINUTES, PARKED FOR ALMOST AN HOUR, THEN DRIVEN A MERE 30 SECONDS TO CHANGE TO A DIFFERENT PARKING SPOT. WALKED AWAY FOR A MINUTE AND NOTICED SMOKE COMING FROM THE FRONT OF THE CAR. UPON OPENING THE BONNET, THERE WAS FLAMES COMING FROM THE UNDERSIDE OF THE ENGINE. THE FIRST ATTEMPT AT USING A FIRE EXTINGUISHER TEMPORARILY PUT OUT THE FIRE, THEN IT RE-IGNITED WHICH THE FIRE DEPARTMENT WAS THEN CALLED TO PUT IT OUT SAFELY. THE CAR WAS BROUGHT THE NEXT MORNING (JUNE 28, 2007) TO THE DEALERSHIP AND WAS NOT LOOKED AT UNTIL THE NEXT DAY (JUNE 29, 2009). THE DIAGNOSIS WAS THE STEERING PUMP FAILED, UPON WHICH IT OVERHEATS CAUSING THE FIRE. THE FIRE THEN DAMAGED THE LOOM (HARNESS, OR MAIN WIRING FOR THE VEHICLE), WHICH ALSO RUINED THE BATTERY. PRIOR TO THE FIRE, THERE WERE NO SIGNS THAT THE STEERING WAS FAILING, NOR ANY INDICATION THAT THERE WAS ANY OTHER POSSIBLE ELECTRICAL PROBLEMS. CAR MILEAGE WAS AT 65,500 AT THE TIME IT WAS BROUGHT TO THE DEALER, AND ABOUT 65,525 MILES AT THE TIME OF THE INCIDENT. NOTHING WILL BE DONE UNTIL THE INSURANCE AGENTS FROM BOTH THE CONSUMER AND DEALERSHIP ASSESS THE DAMAGES. *TR
TL-CALLER OWNS A 2003 BMW MINI COOPER. CURRENT MILEAGE 104650. FAILURE MILEAGE 99330. WHILE GOING AROUND A TURN AT 40 MPH, IT BECAME HARD TO TURN THE CAR AND HE KNEW THAT THE POWER STEERING HAD FAILED AND HE DROVE THE CAR COME. HE PURCHASED THE REPLACEMENT PART FROM THE DEALER AND INSTALLED IT. WEATHER WAS DRY. TEMPERATURE WAS APPROXIMATELY 30 DEGREES. KTF THE CONSUMER STATED BOTH FAILURES WERE AAT THE ELECTRICAL CONNECTOR. WATER ENTERED THE CONNECTOR WHICH CAUSED CORROSION AND A THEN A SHORT. THE TERMINAL WOULD THEN BREK OFF CAUSING THE PUMP TO FAIL. UPDATED 06/08/07. *JB
DRIVING NORMALLY, NOTICED THAT THE POWER STEERING WAS NOT WORKING. THE CAR WAS VERY DIFFICULT TO STEER. PARKED CAR AND NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT. LOOKED UNDER HOOD, NOTICED SMOKE GETTING WORSE, SO I DROVE THE CAR UP TO STREET LEVEL FROM GARAGE. LOOKED UNDER HOOD AND THERE WAS A SMALL FIRE STARTING AT THE LOWER REAR OF THE ENGINE. I WAS ABLE TO USE FIRE EXTINGUISHERS TO PUT OUT THE FIRE JUST AS THE FIRE DEPARTMENT ARRIVED. HAD CAR TOWED TO THE DEALER. THE INITIAL DIAGNOSIS WAS THAT THERE WAS A STUCK RELAY IN THE POWER STEERING UNIT, CAUSING IT TO OVERHEAT. A WIRING HARNESS ON OR NEAR THE POWER STEERING UNIT WAS DAMAGED BY THE HEAT AND SHORTED SOME WIRING, CAUSING THE FIRE. THE FIRE WAS LOCALIZED TO THE ENGINE COMPARTMENT. CAR IS CURRENTLY BEING REPAIRED AT THE DEALER. *JB
THE WIRING HARNESS TO THE ELECTRICAL POWER STEERING PUMP AND THE PUMP ITSELF FAILED WITHOUT WARNING. THIS CAUSED AN UNSAFE CONDITION.*AK PHONE INTERVIEW UPDATE (3/23/07): MR. KIRK STARTED HIS VEHICLE AND FOUND THERE WAS NO POWER STEERING. HE CHECKED AND FOUND WHITE SMOKE WAS COMING FROM THE POWER STEERING UNIT. THE DEALER MECHANIC TOLD HIM THE POWER STEERING HARNESS WAS CORRODED AND SHORTED AS SEEN IN OTHER MINI COOPER THAT THEY SERVICED, AND THAT MR. KIRK WAS LUCKY THAT HIS VEHICLE DIDN'T CATCH FIRE.
TL*- THE CONTACT'S VEHICLE WAS INVOLVED IN A CRASH ON 12-28-06 WHILE DRIVING AT 55 MPH, AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S VEHICLE WAS HIT ON THE DRIVER'S SIDE, THE CAR THEN SPUN, AND HIT THE GUARD RAIL HEAD ON AND WENT INTO THE LEFT LANE. . THE CONTACT HAS PICTURES AND A POLICE REPORT. THE CONTACT STATED THAT INJURIES WERE SUSTAINED DURING THE CRASH BECAUSE THE AIR BAGS DID NOT DEPLOY.*AK
WHILE DRIVING AT A THREE WAY INTERSECTION MY MINI SUDDENLY CUT OUT AND BLOCKED TRAFFIC IN ALL DIRECTIONS; SO MUCH SO THAT PEOPLE HAD TO STOP TRAFFIC AND CARS NEEDED TO BE BACKED UP TO GET MY CAR IN A SECURE PLACE. THIS WAS DUE TO A DEFECTIVE WIRING HARNESS. INITIAL ESTIMATE FOR REPAIR WAS $1200 PARTS AND LABOR, BUT UPON MY COMPLAINT JUST LABOR WAS CHARGED ME - I FEEL NEITHER IS APPROPRIATE AS THIS IS A PRODUCT ISSUE, IN MY CASE A SAFETY ISSUE, AND I SHOULD BE REINSTATED TO MY PRE-HARNESS INCIDENCE AT THE PRODUCT OWNER'S EXPENSE. I FURTHER NOTICE THAT THERE IS A T.O. FOR THIS ITEM AND PART OF IT STATES ONLY REPLACE AT OWNER'S COMPLAINT - IN MY CASE THIS WAS ALMOST TOO LATE AS I WAS IN A VERY BUSY AREA WHEN MY CAR DIED AND SHUT DOWN THREE LANES OF TRAFFIC. *JB
2003 MINI COOPER CVT TRANSMISSION DIED @ 83000 MILES. I PURCHASED VEHICLE FROM NORTHWEST MINI IN TACOMA, WA ON 10-18-05 WITH 49000 MILES AND ONE YEAR LATER THE TRANNY IS TOAST. NW MINI WANTS $7200 TO REPLACE WITH SAME 'QUESTIONABLE CVT TRANSMISSION'. IRONIC THAT MINI HAS ABANDONED THE CVT TRANSMISSION FOR THE 2007 MODELS...THEY KNOW IT'S A DOG. I'M STUCK, WITH MANY OTHERS, HOLDING THE BILL! *NM
I HAD ~40,000 MILES ON MY MINI COOPER LAST SUMMER. THE POWER STEERING JUST STOPPED WORKING WHILE I WAS MOTORING. I WENT TO TURN AND WHOA, NO POWER ASSIST. I'M ESTIMATING THE DATE THE PROBLEM OCCURRED. I CAN LOOK UP THE REPAIR ORDER IF THE CORRECT DATE IS IMPORTANT. I THINK THAT BECAUSE OF THE MANY PROBLEMS SOME OF US HAVE HAD, THERE IS A REASON WHY I HAVE READ THAT THE 2007 MINI IS GOING TO HAVE A DIFFERENT STEERING SYSTEM FROM THE ELECTRICAL-HYDRAULIC ONES WE NOW HAVE. I GUESS I WAS LUCKY BECAUSE WHEN IT FAILED ON MY 2003 MC, THERE WAS NO PROBLEM OTHER THAN THE LOSS OF POWER ASSIST. AND IT WAS REPAIRED WHILE STILL UNDER THE 50,000 MILE WARRANTY. IN THIS DAY AND AGE WHEN IT SEEMS MOST CARS LAST 150,000+ MILES WITH NO WORK BEYOND ROUTINE MAINTENANCE, IT MAKES ME WONDER WHY BMW/MINI CAN??T SEEM TO GET IT RIGHT. THERE HAVE BEEN MANY P/S PROBLEMS WITH MINIS. HERE IS A THREAD AND VOTING POLL ON THE PROBLEM... HTTP://WWW.MINI2.COM/FORUM/FAULTS-FIXES/49527-IMPORTANT-HAVE-YOU-HAD-POWER-STEERING-PUMP-FAILURE-PLEASE-VOTE-YES-NO.HTML HERE ARE SOME REAL HORROR STORIES INVOLVING FIRES. SOME FROM OTHER THINGS, BUT MANY FROM THE P/S PUMP. HTTP://WWW.NORTHAMERICANMOTORING.COM/FORUMS/SHOWTHREAD.PHP?T=73527&HIGHLIGHT=POWER+STEERING+FAILURE HTTP://WWW.NORTHAMERICANMOTORING.COM/FORUMS/SHOWTHREAD.PHP?T=68356&PAGE=3&HIGHLIGHT=OBITUARY THERE ARE MANY ADDITIONAL WEB PAGES WITH THREADS LIKE THE ABOVE, BUT THEY ARE ON THE MINIUSA.COM OWNERS LOUNGE WEB SITE WHERE YOU NEED AN ACCOUNT TO ACCESS THEM. *NM
THE POWER WINDOWS FAIL TO OPEN. DURING THE EVENT OF A CRASH WHERE THE WINDOW IS THE SOLE SOURCE OF EGRESS, THE ELECTRIC OPERATED WINDOW MAY NOT OPEN UNDER ITS OWN POWER. VEHICLE IS OUT OF WARRANTY. DEALER WILL NOT FIX. *NM
DRIVER'S SIDE POWER WINDOW DOES NOT OPEN WHEN TOGGLE IS DEPRESSED, DUE TO MOTOR FAILURE INSIDE THE DOOR. THIS ELIMINATES A MEANS OF EMERGENCY IN SITUATIONS WHERE DOORS WILL NOT OPEN. IT ALSO REDUCES MEANS OF COMMUNICATION WITH PERSONS OUTSIDE THE CAR UNLESS DOOR IS OPENED --AGAIN A CONCERN IN EMERGENCY SITUATIONS, PARTICULARLY IN HEAVY TRAFFIC, OR IN A MOVING VEHICLE AS THE DRIVER WOULD HAVE TO REMOVE THEIR HANDS FROM THE STEERING WHEEL AND OPEN THE DOOR. WINDOW POWER FAILURES HAVE HAPPENED ONLY IN SUMMER SO FAR. OTHER SYMPTOMS INCLUDE WINDOW "STUTTERING" AS IT IS OPENED/CLOSED; WINDOW STICKING BRIEFLY BEFORE IT OPENS AND WINDOW TOP EDGE CATCHING EDGE OF CAR AS IT CLOSES SO THAT THE WINDOW DOESN'T CLOSE ALL THE WAY. --ALL ELECTRICAL ISSUES. ACTIONS TAKEN: THIS SEEMS TO BE A PROBLEM MANY MINI OWNERS HAVE, AND REPLACEMENT MOTORS APPEAR TO WORK TEMPORARILY THEN DEVELOP THE SAME SYMPTOMS. HOPEFULLY, WE WILL NOT BE IN A SITUATION WHERE WE NEED TO USE THE WINDOW AS AN EMERGENCY EXIT BEFORE A DEPENDABLE MOTOR IS PRODUCED! QUESTION: DOES THE POWER WINDOW SYSTEM MEET THE NHTSA STANDARDS IN TITLE 49, PART 571.118? *JB
2003 MINI COOPER WINDSHIELD FAILURE. SPONTANEOUS CRACK ALTHOUGH DEALER INSISTS IT WAS A PIN HOLE SIZED HOLE THAT CAUSED IT. REFUSED TO COVER UNDER WARRANTY. 2ND TIME IT'S HAPPENED AND WAS COVERED FIRST TIME UNDER WARRANTY. APPARENTLY HAPPENS VERY REGULARLY TO MINI AND AT $1078. COMPLETE...THIS JUST ISN'T RIGHT. *JB
DT*: THE CONTACT STATED UNDER NORMAL CONDITIONS, THE ACCELERATOR BROKE FROM THE STOCK AND FLOPPED ABOUT LOOSELY. ALTHOUGH THE PEDAL DID NOT COMPLETELY SEPARATE, THE CONTACT MANAGED TO DRIVE THE VEHICLE TO THE DEALER BY APPLYING PRESSURE TO THE ANCHORED STOCK THAT HOLDS THE ACCELERATOR PEDAL. THE DEALER SUGGESTED THE ACCELERATOR PEDAL SUSTAINED EXCESSIVE WEAR DUE TO ABUSE BY THE DRIVER. THE SERVICE DEPARTMENT REPLACED THE ACCELERATOR PEDAL.
FAILURE OF STEERING GEAR ASSEMBLY RESULTING IN REPLACEMENT OF ASSEMBLY 3X. FAILURE RESULTED IN MORE DIFFICULTY TURNING STEERING WHEEL AND CREAKING NOISE EMITTING FROM UNDERSIDE OF CAR. DEALER STATED THERE WAS A TSB ON THIS ISSUE. 1ST INSTANCE 7/8/04 @32,297 MILES, 2ND INSTANCE 3/2/05 @48,551 MILES, 3RD INSTANCE 7/25/05 @59,112 MILES. ALL FAILURES OCCURRED BETWEEN JULY 2004 AND JULY 2005. OLD PART KEPT BY DEALERSHIP.*JB
OWNER NOTICED CHANGE IN STEERING RESULTING IN HARD TURNING AND NO RETURN OF STEERING WHEEL WITHOUT ASSISTANCE AFTER TURNING VEHICLE. DEALER FOUND FAILURE OF LOWER STEERING SHAFT UNIVERSAL JOINT AND REPLACED LOWER STEERING SHAFT ASSEMBLY AND RETAINED OLD PART. VEHICLE WAS MANF. 2/2003 AND HAS 64482 MILES ON IT TO DATE.
AIR BAG CHECK LIGHT IS ON. NO AIR BAG WAS DEPLOYED, NO CRASH WAS INVOLVED. THIS IS ON GOING PROBLEM WITH THE MINI COOPER WHICH SHOULD HAVE A RECALL. COST IS OVER 1000.00 DOLLARS TO REPAIR. IF NOT REPAIRED AIR BAG MAY NOT DEPLOY IN A CRASH. *JB
THE WINDSHIELD CRACKED IN SEVERAL PLACES AND NEEDED TO BE REPLACED. VEHICLE WAS TAKEN TO DEALER FOR CHECK UP, AND CONSUMER WAS INFORMED THAT THE WINDSHIELD HAD CERTAIN SPOTS THAT COULD NOT TOLERATE ROAD CONDITIONS. THIS COULD BE DANGEROUS IF THE WINDSHIELD BREAKS WHILE THE VEHICLE WAS BEING DRIVEN.*AK
WHILE DRIVING 10 MPH A FIRE STARTED IN THE DASHBOARD. CONSUMER MANAGED TO PULL OVER, AND PUT OUT THE FIRE OUT. THEN HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
DRIVING HOME THE CAR STALLED AND CAUGHT FIRE. *BF MINI USA EXPERTS WERE UNABLE TO DIAGNOSE THE ROOT OF THE FIRE. *SC THE CONSUMER SPOKE TO 2 OTHER DIFFERENT CAR EXPERTS WHO WERE POSITIVE THAT THE PROBLEM WAS A DEFECTIVE FUEL LINE THAT CONTINUED TO PUMP FUEL ALL OVER THE ENGINE PARTS. *JB
AFTER THE 10,000 MILE OIL CHANGE WAS PERFORMED, THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT, IT IDLED ROUGH AND SOMETIMES STALLED WHEN STOPPED AT A TRAFFIC LIGHT WITHOUT WARNING. THE DEALERSHIP HAS REPROGRAMMED THE COMPUTER, DRAINED THE FUEL AND PUT IN OTHER GRADE OF FUEL. *JB AFTER NUMEROUS ATTEMPTS, THE FUEL PUMP AND INJECTORS WERE REPLACED BUT REMAINED TO LOSE FUEL PRESSURE OVERNIGHT. *SC
RE; FIRE IN MINI COOPER. *BF THE CONSUMER STATED THAT THE FIRE IMMEDIATELY BURNED THROUGH THE INSIDE OF THE NEW VEHICLE AND ENGULFED THE ENTIRE VEHICLE WITH FLAMES. EXPERTS TELL THE CONSUMER THAT THE FIRE IS A RESULT OF A DEFECTIVE FUEL LINE THAT CONTINUED TO PUMP FUEL ALL OVER THE CAR AND ENGINE PARTS. *TC
AFTER STARTING THE VEHICLE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALERSHIP WAS NOTIFED, BUT DID NOT RESOLVE THE PROBLEM. *AK
WHILE DRIVING MY 2003 MINI COOPER, I NOTICED A CRACK IN THE BOTTOM MIDDLE OF THE WINDSHIELD. THE CRACK BEGAN UNDER THE TRIM, MOVED UP, TURNED A FEW INCHES UP, AND THEN SPREAD TOWARD THE PASSENGER SIDE. TWO WEEKS LATER, I BROUGHT THE CAR IN FOR IT'S FIRST SCHEDULED OIL SERVICE, WHERE I ASKED THE SERVICE ADVISOR, PETER WARK OF MINI OF THE MAIN LINE IN BALA CYNWYD, PA, ABOUT THE WINDSHIELD. HE PROCEEDED TO TAKE THE POINT OF A SMALL SCREWDRIVER AND RUN IT ALONG THE CRACK. ABOUT A QUARTER OF AN INCH ABOVE THE TRIM, AND IN A PLACE WHERE IT WOULD BE ALMOST IMPOSSIBLE FOR A ROCK TO HIT, THE SCREWDRIVER CAUGHT A SMALL NICK IN THE GLASS, ABOUT THE SIZE OF A GRAIN OF SAND. HE INFORMED ME THAT THAT NICK WAS CAUSED BY A ROCK, WHICH CAUSED THE CRACK, WHICH WOULD NOT BE COVERED UNDER THE WARRANTY. HE THEN TOLD ME ABOUT HOW THE PROCESS THEY USE OF GLUEING THE GLASS ON CAUSES THE ENTIRE BOTTOM FEW INCHES OF GLASS TO BECOME VERY WEAK, AND THAT ANYTHING HITTING THE GLASS IN THAT AREA, EVEN A TINY ROCK, WOULD CRACK THE GLASS. I FOUND THIS TO BE UNACCEPTABLE, SO I CALLED THE MINI CUSTOMER SERVICE LINE AT 1-866-ASK-MINI. I SPOKE TO A "MARTY" WHO MERELY REPEATED OVER AND OVER THAT HE WAS "SORRY THEY MADE THAT DETERMINATION, BUT A ROCK CHIP IS NOT COVERED UNDER WARRANTY." AFTER RECEIVING NO HELP FROM THE COMPANY, I HAD THE DEALER REPLACE THE GLASS. I FEEL THAT THE REPAIR SHOULD BE COVERED BECAUSE THE WAY THEY MANUFACTURE AND ATTACH THE GLASS CAUSES WEAKNESS, AND THAT COULD BE CONSIDERED A MANUFACTUR
SPONTANEOUS CRACK FORMING IN MINI COOPER WINDSHIELD. OVERNIGHT, A CRACK APPEARED IN MY WINDSHILED STARING AT THE BOTTEM CENTER OF THE WINDSHIELD, MOVING DIRECTLY UPWARD ABOUT 5 INCHES THEN ANGLING 90 DEGREES TOWARDS THE DRIVER'S SIDE OFR SEVERAL INCHES. THIS IS THE 2ND TIME IN 6 MONTHS THAT THE SAME FRACTURE HAS APPEARER OVERNIGHT. FIRST WINDSHIELD WAS REPLACED.*AK
WINDSHIELD CRACKED ON MY MINI COOPER FROM DEBRIS ON THE HIGHWAY. THIS IS A COMMON PROBLEM WITH MINI COOPERS. DOZENS AND DOZENS OF MINI OWNERS HAVE COMPLAINED ABOUT THIS ON THE MESSAGE BOARDS ON WWW.ROADFLY.ORG. THE WINDSHIELDS ON THESE CARS ARE PRONE TO CRACKING. I'VE ONLY HAD MY CAR FOR 1.5 YEARS AND ONLY HAVE 5000 MILES ON IT. THIS IS THE FIRST TIME I'VE HAD SOMETHING HIT MY WINDSHIELD. IF SO MANY OWNERS ARE HAVING THE SAME PROBLEMS, IT SHOULD BE ENOUGH TO WARRANT SOME SORT OF INVESTIGATION INTO THESE WINDSHIELDS AND WHY THEY ARE SO PRONE TO CRACKING. *AK
COMPUTER(S) FAILURE RESULTING IN A LOST OF ABILITY TO MOVE FORWARD OR REARWARD. THE ENGINE COMPUTER(S) HAVE BEEN REPLACED AS WELL AS THE TRANSMISSION.
THE SLIGHTEST PEBBLE CAUSES STARS, CHIPS, AND CRACKS IN MY MINI COOPER WINDSHIELD. I'M ON MY THIRD ONE AND IT ALREADY HAS 2 STARS AND A CHIP. I'M TIRED OF REPLACING IT, BUT IT'S A STRUCTURAL SAFETY ITEM.
THE MINIS WINDSHIEL BEING SOFT AND WEAK WHICH LEAVES IS MORE PRONE TO PITTING, CHIPPING AND TO CRACKING. *AK
MINI COOPER WINDSHIELD IS THIN AND WEEK. THERE IS NO AFTERMARKET GLASS FOR IT EITHER SO REPALCEING GETS PRICY.*AK
CRACKED WINDSHIELD THAT QUICKLY GREW TO SPAN ACROSS THE ENTIRE WINDSHIELD.*AK
THIS CAR IS LESS THAN A YEAR OLD. SO FAR THE AIR BAG INDICATOR LIGHT MALFUNCTIONED, THE RADIO WAS REPLACED, THE PASSENGER WINDOW MOTOR WAS REPLACED, THE NAVIGATION SYSTEM DISPLAY IS ABOUT TO BE REPLACED, AND TWO RED MARKS ON THE TAKOMETER NO LONGER LIGHT UP.*AK
WINDSHIELD: CRACKING BECAUSE OF FRAME STRESS, MAYBE INDUCED BY PIN SIX ROCK STRIKE. *CB
WE WERE EVENTUALLY ABLE TO SPEAK TO ANOTHER TECHNICIAN, HOWARD FULLER, AFTER EXTENSIVELY QUESTIONING MIKE WINTER. HOWARD FULLER HAD NOT READ ANY OF THE TECHNICAL SERVICE BULLETINS (TSBS) ABOUT THE CAR AND IS UNFAMILIAR WITH THE NHTSA COMPLAINTS OR WITH ANY SIMILAR COMPLAINTS FILED WITH MINI. AFTER TALKING TO HOWARD FULLER THE NEXT DAY, HE HAD PERFORMED SOME MINIMAL RESEARCH (READ THE NHTSA COMPLAINTS) AND STATED THAT OUR PROBLEM WAS NOT THE SAME AND HE REPEATED HIS INTERPRETATION OF WHAT HE THOUGHT THE PROBLEM WAS, WHICH WAS INCORRECT. WE CORRECTED MR. FULLER AND REDIRECTED HIM TO THE TSBS. HE TOLD US A MINI SPECIALIST WAS GOING TO COME IN TO EXAMINE THE VEHICLE. HOWEVER, HE EXPRESSED DOUBT IN THE MINI SPECIALIST BEING ABLE TO REPRODUCE THE PROBLEM. IN ANOTHER DISTURBING INCIDENT, MY HUSBAND CONTACTED CHICO MOTLEY, THE OPERATIONS DIRECTOR. MR. MOTLEY WAS ALSO HIGHLY COMBATIVE AND FIRST STATED THAT THE VIRGINIA LEMON LAW DID NOT APPLY TO BMWS! AFTER MY HUSBAND, WHO IS A 26-YEAR VETERAN OF THE FBI, CORRECTED HIM, MR. MOTLEY STATED THAT THE VIRGINIA LEMON LAW STATED THAT THE VEHICLE HAD TO EXPERIENCE THE SAME PROBLEM AND BE SERVICED FOR IT 6 TIMES. MY HUSBAND AGAIN CORRECTED HIM, QUOTING VIRGINIA LAW THAT IT IS 3 TIMES. MR. MOTLEY STATED THAT HE MADE A MISTAKE BECAUSE HE ALSO MANAGES A DEALERSHIP IN DALLAS, WHERE HE STATED IT IS 6 TIMES (WHICH IS ALSO INCORRECT, IT IS 3 TIMES IN TEXAS AS WELL). HE MADE IT CLEAR TO MY HUSBAND THAT WHATEVER ACTION HIS SERVICE DEPARTMENT WOULD TAKE
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2003 Mini Cooper → · Every Cooper year → · How the figures are calculated →