TURBO CHARGER OIL FEED LINE - VERY POOR DESIGN CRIMPED TUBE WITH AN O-RING SEAL FAILED IN VERY HOT ENVIRONMENT AND CAUSED LARGE OIL LEAK ONTO HOT CATALYTIC CONVERTER. STOPPED CAR BEFORE FIRE STARTED. DEALER WANTED $1,300 TO INSTALL A NEW $50 OIL LINE OF THE SAME POOR DESIGN. EVERY SINGLE 2007+ MINI COOPER S HAS A SIMILAR OIL LINE - THEY ARE ALL FAILING AT FAIRLY LOW MILEAGE - NO EXCEPTIONS. MINI SHOULD REDESIGN THIS PART AND ISSUE SAFETY RECALL AND RE-IMBURSE THOSE THAT ALREADY PAID TO REPAIR OIL LINE. *TR
2007 Mini Cooper S complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
2007 MINI COOPER S. CONSUMER WRITES IN REGARDS TO DEFECTIVE POWER STEERING HOSES AND OIL PAN GASKETS. *SMD THE CONSUMER STATED THE STEERING HOSE AND OIL PAN GASKET FAILED AT THE SAME TIME.
TURBO OIL FEED PIPING FAILS AT CONNECTOR. BANJO TYPE FITTING ON TUBING FAILS ON CONNECTION ABOVE TURBO, SPILLING OIL ON TURBO UNIT. PRODUCES SMOKE AND A POTENTIAL FIRE HAZARD. *TR
AS WITH ALOT OF OTHER MINI COOPER S MODELS FOR THIS YEAR, MY TIMING CHAIN STARTED TO RATTLE, THE DEALER REPLACED IT UNDER WARRANTY, NOT ONCE, BUT TWICE, THE WATER PUMP HAD BEEN REPLACED, FUEL PUMP REPLACED, THROTTLE BODY REPLACED AND THE LIST COULD CONTINUE. NOW THE CAR HAS 98,234 MILES ON IT AND IT IS SITTING AT THE DEALERSHIP WITH A BLOWN MOTOR FROM BAD #3 CYLINDER, LEAKING HEAD GASKET, AND VALVE ISSUES. THIS CAR HAS SEVERAL DESIGN FLAWS THAT THE MANUFACTURER WILL NOT OWN UP TO. FOR A CAR WITH A PRICE TAG OF OVER $32, 000 MADE FROM BMW, YOU WOULDN'T EXPECT ANY OF THIS. *TR
I OWN A 2007 MINI COOPER S, THAT I PURCHASED BRAND NEW IN JUNE OF 2007. I IMMEDIATELY FELL IN LOVE WITH THE CAR AND KNEW THAT THIS WOULD BE THE LAST CAR I WOULD EVER OWN. IT IS A $31,000 CAR THAT I HAVE BLOOD, SWEAT, AND TEARS MADE EXPENSIVE ($560/MONTH) PAYMENTS ON FOR THE LAST FIVE YEARS. ABOUT TWO YEARS INTO OWNING THIS CAR, I NOTICED WHEN IT WAS COLD OUT THAT MY MINI WOULD GET WHAT IS NOW KNOWN AS "THE DEATH RATTLE". WHEN I CALLED RALPH SCHOMP MINI (WHERE I HAD PURCHASED IT), THEY TOLD ME THAT THE NOISE WAS NOTHING THAT I HAD TO WORRY ABOUT AND THAT IT JUST HAD TO DO WITH COLD WEATHER. A YEAR AFTER THAT MY MINI WOULD STRUGGLE TO GET MOVING, I THOUGHT IT WAS A BATTERY PROBLEM, AGAIN THE MECHANICS AT RALPH SCHOMP MINI TOLD ME NOT TO WORRY ABOUT IT, AGAIN JUST COLD WEATHER. A COUPLE WEEKS AGO, I NOTICED THAT MY CAR WAS ACTING UP SEVERELY. THE CHECK ENGINE LIGHT CAME ON. THEN A COUPLE DAYS LATER IT WENT OFF AND IT SEEMINGLY STOPPED HAVING ISSUES. ABOUT A WEEK AFTER THAT, IT STARTED ACTING UP AGAIN AND THE CHECK ENGINE LIGHT CAME BACK ON. I ATTEMPTED TO TAKE IT TO ANOTHER AUTO PLACE TO HAVE IT DIAGNOSED, BUT IT WAS NON-CONCLUSIVE, AND THE SYMPTOMS ONLY GOT WORSE. I HAD MY MINI TOWED BACK TO RALPH SCHOMP MINI, AND THEIR DIAGNOSIS RESULTED IN SAYING THAT THE TIMING CHAIN TENSIONER MALFUNCTIONED AND HAD COME LOOSE WHICH DID SIGNIFICANT DAMAGE TO THE ENGINE AND THAT I WOULD NEED TO REPLACE THE ENGINE. AN ENGINE SUPPOSEDLY BUILT TO LAST AT LEAST TO 250,000 MILES ONLY MADE IT UNTIL
A CAR STOPPED SHORT IN MY PATH CAUSING ME TO BRAKE HARD AND STALL. SINCE I DIDN'T APPLY THE CLUTCH DURING THE EMERGENCY STOP I PRESSED THE CLUTCH PEDAL TO THE FLOOR IN AN ATTEMPT TO RESTART THE ENGINE. WHEN IT FAILED AFTER SEVERAL ATTEMPTS I HAD IT TOWED TO MINI OF BALTIMORE. THEY TOLD ME IT HAD NO COMPRESSION AND THAT THE EXHAUST CAM HAD JUMPED 180 DEGREES OUT OF TIMING. THIS SOUNDS LIKE A TIMING BELT TENSIONER PROBLEM THE SERVICE MANAGER GAVE ME AN ESTIMATE OF $2800. AFTER FURTHER RESEARCH I FOUND THIS IS A COMMON PROBLEM BUT MINI WON'T ISSUE A RECALL FOR THIS COMMON PROBLEM. *TR
WAS DRIVING BACK FROM VACATION, AND UPON GETTING OFF THE HIGHWAY WE HAD NOTICED A LOUD RATTLING WAS COMING FROM THE ENGINE. BROUGHT THE CAR TO A MECHANIC WHO SAID THE TIMING CHAIN TENSIONER HAD FAILED, RESULTING IN THE TIMING CHAIN TO BE LOOSE AND DESTROY THE RAILS IT RODE ON. UPON LOOKING INTO THIS ISSUE FURTHER, DISCOVERED THERE IS A TSB OUT ABOUT THIS ISSUE, AND MANY OWNERS HAVE HAD THIS SAME PROBLEM, BUT IT IS NOT A RECALL YET. *TR
RESTRAINT SYSTEM MALFUNCTION WARNING CAME ON WHILE DRIVING. DEALER SAYS CLOCK SPRING FAILED COST 1300 TO REPAIR NOT COVERED UNDER WARRANTY OR A RECALL AND THE CAR AIRBAG MAY NOT DEPLOY IF NOT REPAIRED. TOYOTA HAS RECALLED MY 2005 TRUCK FOR A SIMILAR ISSUE WITH THE AIR BAGS IS THIS NOT A SAFETY ISSUE FOR BMW / MINI PLEASE INVESTIGATE. THANK YOU *TR
CHECK ENGINE LIGHT ON AND OFF INTERMITTENTLY; ENGINE ROUGH ON START UP; SOUNDS LIKE RATTLING CHAINS WHEN SHIFTING; MINI SAID OUR OIL WAS TOO LOW SUBSEQUENTLY DESTROYING OUR TIMING CHAIN; TECH WAS AMAZED THAT THE CHAIN GUIDES WERE SHORN OFF AS WELL; MINI DOES NOT HAVE A CHECK OIL INDICATOR LIGHT ON THE CONSOLE; WE CHANGE OUR OIL EVERY 5000 MILES EVEN THOUGH MINI RECOMMENDS EVERY 15000. SO, WE HAD TO REPLACE THE TIMING CHAIN ON A 5 YEAR OLD CAR WITH LESS THAN 44,000 MILES. COMPLAINED TO MINI CORPORATION AND PROCEEDED WITH CONFLICT RESOLUTION EXPERT. MINI DENIED OUR CLAIM BECAUSE OUR OIL WAS LOW AT THE TIME OF THE INCIDENT. REPAIR COST $1,950.83 AND WE ARE STILL MAKING A CAR PAYMENT ON THIS NEWER VEHICLE. RESEARCHED SIMILAR COMPLAINTS ON THE INTERNET AS WELL AS TALKING WITH 3 ACQUAINTANCES WHO OWN A MINI. WE ARE FORTUNATE WE CAUGHT THIS ISSUE BEFORE WE HAD TO REPLACE OUR ENGINE. ACCORDING TO THEIR WEBSITE, BMW/MINI FINDS OIL USAGE AT 1 QUART PER 1000 MILES AS ACCEPTABLE. IF THAT IS THE CASE, THEY NEED TO INSTALL A CHECK OIL INDICATOR LIGHT ON THE CONSOLE AND CHANGE THEIR MAINTENANCE SCHEDULE FROM 15000 TO 3000 MILES. *TR
I BOUGHT MY 2007 MINI USED 1 MONTH AGO. WHEN I WENT TO TEST DRIVE THE CAR THE ENGINE WOULD NOT START AND THERE WAS A CHECK ENGINE LIGHT ON. THE DEALER TOLD ME THAT THEY WOULD HAVE IT FIXED AND CALL ME BACK IN FOR A TEST DRIVE. I WENT BACK AND WHEN THE CAR STARTED IT HAD A VERY SLIGHT RATTLE THAT EVENTUALLY WENT AWAY. NOW IN THE MONTH TIME THAT I HAVE HAD THE CAR IT TAKES ME 6 OR 7 TRIES TO GET THE ENGINE TO START, AND WHEN IT RUNS IT HAS THE RATTLE THAT HAS PLAGUED SO MANY OTHER MINI OWNERS. ENOUGH IS ENOUGH. ACTION MUST BE TAKEN TO CORRECT THE INADEQUACY OF THE INFERIOR TIMING CHAIN SET UP. THE DEALER HAS TOLD ME THAT IT IS A "NORMAL" MINI NOISE AND THAT I WOULD HAVE TO GET USED TO IT. THAT IS IN A SENSE A "COP OUT" FOR A PROBLEM THAT IS HEAVILY KNOWN IN THE MINI COMMUNITY AND THAT BMW MINI IS WELL AWARE OF. THIS IS A MAJOR MECHANICAL DEFECT IN THE CAR AND BMW MINI NEED TO OWN UP TO REPAIR WITH AN UPDATED AND CURRENT CORRECTIVE ACTION OR REPLACE THE ENGINES FOR ALL THE LOYAL MINI OWNERS EXPERIENCING THIS VERY COSTLY PROBLEM THAT COULD LEAD TO TOTAL DRIVELINE FAILURE. WE PAID FOR A GOOD RUNNING RELIABLE VEHICLE AND ARE NOT GETTING WHAT WE PAID FOR. *TR
MY CAR HAS A TRANSMISSION PROBLEM. HAVE TO REPLACE IT FOR $9000! IT S MINI COOPER S 2007 ONLY 29800 MILES!! THE DEALER WILL NOT REPINES ANYTHING AND THE WARRANTY IS OUT! *TR
ENGINE TIMING CHAIN TENSIONER MALFUNCTIONING CAUSING DECREASED ACCELERATING POWER AND A LOUD RUBBING/KNOCKING NOISE WHEN DRIVING, THAT WILL CAUSE ENGINE DAMAGE IF NOT PROMPTLY FIXED. IT IS A WELL KNOW MINI COOPER PROBLEM (2007 MODELS TO CURRENT YEAR) AND THE MINI DEALERSHIP I TOOK MINE TO HAS HAD MANY COMPLAINTS ABOUT THE ISSUE. MINI HAS CAME OUT WITH REPLACEMENT PARTS AND A SERVICE GUIDE ON HOW TO REPAIR THE ISSUE AT A HEFTY COST (IF THE ENGINE HASN'T ALREADY BEEN DAMAGED); HOWEVER, MINI/BMW HAS NOT ISSUED A RECALL OR REPLACEMENT AT NO COST TO CONSUMERS TO BACK UP THEIR PRODUCT. ESTIMATES FOR REPAIR IN MY AREA WERE $1300-$1600 IF REPAIRABLE BECAUSE AGAIN, IT WILL CAUSE ENGINE FAILURE IF NOT FIXED QUICKLY. MY CAR HAS 41,000 AND HAVE HAD MY MINI SERVICED AT THE DESIGNATED TIME INTERVALS AT ONLY MINI SERVICES AREAS. SUCH A MAJOR REPAIR THAT COULD HAVE EVENTUALLY CAUSED MY ENGINE TO STOP WORKING SHOULD NOT HAPPEN AT 41,000 MILES. MINI/BMW SHOULD BACK UP THERE PRODUCT WITH REPAIRS AND NEEDS TO FIND AN ULTIMATE FIX BECAUSE IT IS AN ISSUE EVEN IN THE CURRENT MODELS. *TR
TIMING CHAIN TENSIONER REPLACED JULY OF 2011 NOW AUG31,2012 LOUD NOISE TIMING CHAIN STRETCHED SO REPLACED & TENSIONER REPLACED AGAIN. *TR
IN JANUARY 2012 WITH 37,000 MILES ON IT MY MINI STARTED HAVING VERY NOISY STARTS. THE NOISE WOULD GO AWAY AFTER IT WARMED UP. TOOK THE VEHICLE TO MINI DEALER AND THEY SAID THAT IT WAS THE TIMING CHAIN AND TENSIONER. THEY AGREED TO REPLACE THE TIMING CHAIN, TENSIONER GUIDES ETC FOR HALF PRICE AS A GOOD WILL GESTURE. NOW I FIND OUT THAT THIS IS A COMMON PROBLEM. *TR
TL* THE CONTACT OWNS A 2007 MINI COOPER S. WHILE DRIVING APPROXIMATELY 35 MPH THE CONTACT NOTICED A BURNING ODOR. THE CONTACT STOPPED THE VEHICLE ON THE SHOULDER AND NOTICED SMALL FLAMES AND SMOKE COMING FROM UNDER THE HOOD. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE WITH A BLANKET. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THAT THE OIL RETURN LINE THAT WAS CONNECTED TO THE TURBO CHARGER HAD BEGAN LEAKING OIL AND CAUSED THE FIRE. THE VEHICLE WAS REPAIRED HOWEVER, AFTER THE REPAIR THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WHEN THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER A SECOND TIME FOR DIAGNOSTIC TESTING. THE TECHNICIAN THEN STATED THAT THE TURBO CHARGER AND THE ENGINE WOULD HAVE TO BE REPLACED. THE TECHNICIAN STATED THAT THE TURBO CHARGER COULD HAVE BEEN DAMAGED DURING THE FIRE. IN ADDITION, THE CONTACT HAD PREVIOUSLY EXPERIENCED INTERMITTENT STALLING AND THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TIMING BELT TENSIONER WAS REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 60,800.
THE ENGINE QUIT WHILE PREPARING TO ENTER A HIGHWAY. THE CAR WAS ACCELERATING TO TURN ONTO THE HIGHWAY AND IT JUST QUIT AND PARTIALLY BLOCKED THE HIGHWAY. LUCKILY THE HIGHWAY WAS ON A SLOPE AND TO PREVENT FROM BLOCKING THE HIGHWAY AND RISK INJURY, I WAS ABLE TO COAST INTO A FIRE STATION ALONG THE HIGHWAY AND FROM THERE PUSH THE CAR OUT OF THE WAY OF TRAFFIC. THE CAUSE OF THE FAILURE IS A BROKEN TIMING CHAIN WHICH BROKE WITH NO WARNING. THE REPAIR WILL COST ABOUT $4000. THE FACT THAT IT BROKE AS I WAS ENTERING A HIGHWAY AND WITH NO ON-COMING TRAFFIC WAS VERY LUCKY. THERE IS NO WARNING FOR THE ENGINE TO STOP. THIS SEEMS LIKE A COMMON PROBLEM FOR 2007 MINIS AND AS THESE CARS AGE THE LIKELY HOOD OF THE PROBLEM OCCURRING INCREASES. THIS CAN HAPPEN AT ANY TIME THE ENGINE IS RUNNING AND WITHOUT WARNING. THIS IS A SAFETY ISSUE AS AN ABRUPT ENGINE FAILURE CAN HAPPEN ANYWHERE AND WITHOUT NOTICE. IT WAS OVER 100F THE DAY MY ENGINE QUIT, I WAS OVER 90MILES AWAY FROM HOME IN A SPARSELY POPULATED RURAL AREA WITH NO CELL PHONE COVERAGE. IF IT HAD HAPPENED 15 MILES IN EITHER DIRECTION IT COULD HAVE BEEN HOURS BEFORE ANYONE FOUND ME AND MY CAR. *TR
WITHOUT WARNING THE CAR STARTED JERKING AND RUNNING VERY ROUGHLY AND THE ENGINE WARNING LIGHT CAME ON. WE BROUGHT THE CAR INTO THE MINI DEALER TO BE DIAGNOSED. WHILE THE DEALER WAS VERY HELPFUL, THE DIAGNOSES WAS DISTURBING AT BEST. AFTER TEARING APART THE MOTOR, CLEANING IT AND REASSEMBLING, THE PROBLEM REMAINED. IT WAS "MINI SERVICES" RECOMMENDATION TO THE DEALER THAT THE TIMING BELT BE CHANGED. THIS IS A 13 HOUR PROCEDURE THAT COST JUST OVER $2000 AND PROVIDES NO GUARANTEE THAT IT WILL SOLVE THE PROBLEM. IN ADDITION, THEY MAY RUN INTO MORE PROBLEMS ONCE THEY ARE INSIDE OF THE ENGINE. TO ADD INSULT TO INJURY, THE TIMING BELT TENSIONER HAD ALREADY BEEN REPLACED DO TO A SIMILAR PROBLEM WHILE UNDER WARRANTY. WE HAVE ELECTED TO PAY $5000 FOR A NEW MOTOR AND 2 YEAR WARRANTY SO AT LEAST WE WOULD HAVE A SLIGHT PIECE OF MIND THAT THE PROBLEM WOULD NOT REOCCUR AT OUR EXPENSE. I COMPLETELY UNDERSTAND THE RISKS OF OWNING A VEHICLE BEYOND THE WARRANTY PERIOD. I JUST WISH BMW MINI WOULD RECOGNIZE THIS PROBLEM AND STAND BEHIND WHAT APPEARS TO BE A RAMPANT PROBLEM WITH THE "TIMING-BELT-TENSIONER" ON THE 2007 S MODELS. I WAS SHOCKED TO SEE THE PAGES OF OWNERS THAT ARE REPORTING THE SAME PROBLEM. MY WIFE LOVES THIS CAR. THERE IS NO WAY I WOULD PURCHASE ANOTHER MINI PRODUCT AFTER PAYING OVER $30,000 FOR THE 2007 63,000 MILE DISPOSABLE MODEL. *TR
TIMING CHAIN AND TENSIONER FAILURE MENTIONED BY OTHERS ALSO OCCURRED IN MY CAR. FAILURE IN MY CASE WAS PROGRESSIVE: STARTED WITH ROUGH STARTS, NOISY IDLE (FROM CHAIN IMPACTING COVER!) PROGRESSED TO NON-EXISTENT ACCELERATION ABOVE 4000 RPMS (A SAFETY ISSUE ON THE HIGHWAY) . BROUGHT THE CAR TO MECHANIC AND WHILE HE WAS INVESTIGATING THE OBVIOUS AIR LEAK, CAR FAILED TO START. DEALER EVENTUALLY DISCOVERED BENT VALVES FROM IMPACT WITH PISTON PREVENTING PROPER SEAL, BUT ONLY AFTER REPLACING SNAPPED TENSIONER GUIDES AND TIMING CHAIN DROPPED INTO OIL PAN FOR $2,525. HAD THIS OCCURRED WHILE DRIVING IT POSES A SIGNIFICANT SAFETY ISSUE. THEN THEY TELL ME THEY CAN REPLACE ALL VALVES FOR $4,500. TOTAL COST, OVER $7,000. EFFECTIVELY, THIS IS A TOTAL ENGINE FAILURE AND IT WOULD BE CHEAPER TO DROP IN A COMPLETE NEW ENGINE. MINI AND THEIR DEALERS ARE WELL AWARE OF THIS PROBLEM AND AS IT CAN - AND HAS - RESULTED IN FAILURES FOR OTHER MOTORISTS AT HIGHWAY SPEEDS IT POSES SIGNIFICANT SAFETY RISK AND SHOULD BE ADDRESSED WITH A RECALL. *TR
ENGINE IS RATTLING HORRIBLY. IN DOING SOME RESEARCH IT SOUNDS LIKE WHAT MOST ARE CALLING THE "RATTLE OF DEATH". THE TIMING CHAIN IS MAKING ENTIRELY TOO MUCH NOISE. AND CAR IS RUNNING POORLY. I CAN NOT AND WILL NOT DRIVE THIS CAR TILL IT IS REPAIRED! THIS IS A POTENTIAL CATASTROPHIC ENGINE FAILURE. MINI COOPER KNOWS ABOUT THIS MAJOR ENGINEERING PROBLEM AND WILL NOT ISSUE A RECALL. REPAIR ESTIMATES ARE AS MUCH AS $2500.00 FOR TIMING CHAIN AND TIMING CHAIN TENSIONER. *TR
MY CAR HAS BEEN MAKING A RATTLING SOUND FOR ABOUT 6 MONTHS. ALTHOUGH THE CAR HAS BEEN SERVICED TWICE DURING THAT TIME, NO TECHNICIAN OR MINI SERVICE DEPARTMENT REPRESENTATIVE SAID ANYTHING ABOUT THE RATTLE. WHILE DRIVING ON THE HIGHWAY I NOTICED MY CAR BEGINNING TO RUN... FUNNY. NOT LONG AFTER, THE ENGINE POWER LIGHT CAME ON. APPROXIMATELY 10-15 MILES LATER, MY CAR STOPPED IN THE MIDDLE OF THE ROAD. BECAUSE THE CAR WOULD NOT RESTART, IT WAS TOWED TO A MINI SERVICE DEPARTMENT. I WAS TOLD THE PROBLEM WAS THE TIMING CHAIN, AND IT NEEDED TO BE REPLACED. THERE ARE COUNTLESS NUMBERS OF THESE REPORTS ON THE INTERNET. INSPITE OF THE NUMBERS OF COMPLAINTS AND REPAIRS, MINI/BMW HAS REFUSED TO TAKE RESPONSIBILITY FOR THE PART. IT WAS VERY FORTUNATE THERE WAS NO CRASH OR FATALITY, AGAIN MY CAR STOPPED IN THE MIDDLE OF THE ROAD WITH VERY LITTLE WARNING. *TR
THE TIME CHAIN JUMPED WHICH NEEDS TO BE REPLACED. THIS SHOULDN'T HAPPEN WITH SUCH LOW MILES ON THE CAR. MINI REFUSED TO ACCEPT RESPONSIBILITY. IT IS A VERY EXPENSIVE REPAIR TO REPLACE THE TIMING CHAIN.. THE CAR BEGAN TO MAKE KNOCKING NOISE AND RUN ROUGH. COULDN'T DRIVE THE CAR AND HAD TO HAVE IT TOWED TO MINI COOPER SERVICE DEPT. *JS
MINI COOPER DRIVERS AROUND THE U.S. AND WORLD HAVE BEEN REPORTING A STRANGE KNOCKING/RUBBING NOISE COMING FROM THE ENGINE COMPARTMENT FOR THE YEAR 2007+ MINI COOPER. FROM THE MISC DEALER REPAIR DETAILS IT APPEARS TO BE A ISSUE WITH THE TIMING CHAIN AND TENSIONER SYSTEM. IT ALSO APPEARS THE WITHOUT BEING FIXED THE CAR WILL EVENTUALLY HAVE A TIMING CHAIN FAILURE AND POSSIBLE MOTOR DESTRUCTION. ON A GOOD NOTE BMW/MINI KNOW WHAT THE PROBLEM IS HOWEVER IS FAILING TO COME UP WITH OR ACKNOWLEDGE A PERMANENT SOLUTION. HOW MANY CUSTOMERS ISSUES WILL IT TAKE BEFORE BMW/MINI WILL ISSUE A FULL RECALL? *TR
THE COLD START RATTLE WAS/IS BEING CAUSED BY THE TIMING CHAIN TENSIONER (WHICH IS IN TURN POWERED BY AN OIL-PRESSURIZED PISTON). MORE SPECIFICALLY THE SOUND IS CAUSED WHEN THE TENSIONER PISTON DOESN'T EXTEND ALL THE WAY (OR AT ALL) WHICH THEN ALLOWS THE TIMING CHAIN TO COME IN CONTACT WITH THE GUIDES ON THE ENGINE COVER. *TR
THE DUAL POWER SUNROOF IS STUCK IN THE OPEN POSITION. AFTER DOING SOME RESEARCH I HAVE FOUND THAT THIS HAPPENS VERY FREQUENTLY ON THE 2007 MODEL MINI'S AND NOTHING IS BEING DONE BY THE MANUFACTURER. TO FIX THE PROBLEM MINI IS CHARGING OVER $2500.00 TO CORRECT THIS. THERE SHOULD BE A RECALL ON THIS ITEM. *TR
THE TIMING CHAIN TENSIONER BRACKETS ALL BROKE ON MY 07 MINI. MY MECHANIC STATED THAT THIS IN NOT A NEW ISSUE AND THE IT IS A FREQUENT PROBLEM THAT HE DEALS WITH ON SEVERAL MINIS. THEY ARE MADE OF PLASTIC AND WHEN CRACKED OR BROKEN THEY ALLOW MY TIMING CHAIN TO SLIP CAUSING DAMAGE TO MY ENGINE. I HAVE ALREADY SPENT OVER 2000 DOLLARS IN REPAIRS FOR THIS PROBLEM, AND IT HAS HAPPENED TWICE IN THE LAST 5 YEAR THAT I HAVE OWNED THE VEHICLE. BMW/MINI MUST TAKE RESPONSIBILITY FOR THEIR DEFECTIVE ENGINE PARTS. THERE SHOULD BE A RECALL ON THESE VEHICLES FOR IT CAN CAUSE ENOUGH DAMAGE TO WERE YOU WOULD NEED A NEW ENGINE. *TR
I HAVE HAD AN ISSUE WITH MY 07' MINI COOPER S ENGINE'S TIMING CHAIN SINCE 2010. THE TENSIONER BRACKETS FOR THE TIMING CHAIN THAT CAME WITH MY 07 MINI ARE MADE OUT OF PLASTIC AND BREAK EASILY, CAUSING THE TIMING BELT TO SLIP AND DAMAGE MY ENGINE. IT HAS CURRENTLY COST ME 1500 DOLLARS IN REPAIRS TO FIX THE ISSUE. THE REPAIR CAN ONLY BE A TEMPORARY FIX BECAUSE THE BRACKETS WERE SIMPLY REPLACED WITH THE SAME PLASTIC BRACKETS THAT BROKE PREVIOUSLY. I AM SIMPLY AWAITING THE DAY THEY BREAK AGAIN. THIS IS NOT A NEW ISSUE, AS I HAVE SEEN MULTIPLE COMPLAINTS OF THIS VERY SAME ISSUE ALL OVER THE INTERNET AND BMW NEEDS TO BE HELD RESPONSIBLE FOR THEIR DEFECTED ENGINES. I SUGGEST A RECALL BE PLACED ON THE 07 - 10 MINI COOPERS, COOPER S, AND CONVERTIBLES, FOR THEIR DEFECTIVE TENSIONER BRACKETS FOR THE TIMING CHAIN BECAUSE IT CAN CAUSE SEVERE DAMAGE TO THE ENGINE IF NOT DESTROY THE ENGINE COMPLETELY. *TR
MINI COOPER 2007 - RATTLES WHEN COLD. TOOK THE CAR TO THE DEALER. FELT TO BE A PROBLEM WITH THE TIMING CHAIN. I DID SOME RESEARCH. IT'S A KNOWN PROBLEM AND CAN LEAD TO THE ENGINE SEIZING DURING DRIVING. IT'S A SAFETY ISSUE THAT MINI IS WELL AWARE OF. MY CAR ONLY HAS 40,000 MILES ON IT. THE REPAIR WOULD COST ~$2500. IF I DON'T REPAIR IT, I WORRY ABOUT THE ENGINE FAILING WHILE I'M ON THE HIGHWAY - OR WORSE, WITH MY KIDS IN THE CAR DURING A DRIVE. MINI KNOWS ABOUT THIS AND HAS DIRECTED DEALERS SPECIFICALLY ON THIS PROBLEM. COUNTLESS ONLINE COMPLAINTS ABOUT THE SAME THING. MINI SHOULD OFFER A RECALL AND FIX THIS KNOWN DEFECT BEFORE ANYONE LOSES CONTROL OF A CAR WHILE DRIVING AND SOMEONE GETS HURT. UPDATED IVOQ 07/09/12. *TT
TOOK MY CAR INTO THE MINI DEALER TODAY DUE TO THE FACT THAT IT WAS IDLING LOW, SOUNDED LIKE A DIESEL WHEN IT TURNED ON AND MADE A KNOCKING NOISE. MINI LET ME KNOW THAT IT WAS IN FACT MY TIMING CHAIN AND TENSIONER SYSTEM THAT WAS MAKING THIS SOUND AND NEEDED TO BE REPLACED. IF IT HAD NOT BEEN REPLACED, I COULD HAVE EXPERIENCED COMPLETE ENGINE FAILURE. MY MINI IS NOT THE ONLY ONE THAT HAS HAD THIS PROBLEM, THEREFORE I FEEL LIKE MINI SHOULD COVER THE COST OF FIXING MY TIMING CHAIN AND TENSIONER SINCE IT IS GOING TO COST ME APPROXIMATELY $2,500 TO FIX IT. I GUESS I SHOULD BE THANKFULLY THAT I WAS ABLE TO GET MY MINI TO THE DEALER BEFORE IT SUFFERED A COMPLETE ENGINE FAILURE. *JS
TL* THE CONTACT OWNS A 2007 MINI MINI COOPER S. THE CONTACT WAS TRAVELING 55 MPH WHEN THE CONTACT TRAVELED OVER A SLICK AREA IN THE ASPHALT. THE CONTACT LOST CONTROL OF THE VEHICLE, ROLLED OVER AND CRASHED INTO A DITCH UPSIDE DOWN. THE AIR BAGS FAILED TO DEPLOY. THE CRASH CAUSED NO INJURIES AND THE POLICE WERE CONTACTED. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND THE FAILURE WAS NOT INSPECTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 74,500.
ONE MONTH AFTER MINI OF CONCORD REPLACED MY HIGH PRESSURE FUEL PUMP FOR THE GASOLINE LEAK AND STRONG GAS SMELL WITHIN THE CABIN, AGAIN THE GAS SMELL STARTED UP IN THE CABIN (FOR ALL TRIPS). I TOOK IT BACK TO MINI OF CONCORD (THIS IS 14 MONTHS AFTER BUYING CAR), AND THEY AGAIN FOUND A LEAK IN THE HIGH PRESSURE FUEL PUMP AND LINE, AND REPLACED THE PARTS - AGAIN. THIS WAS THE THIRD OF FOUR REPLACEMENTS OF THE HIGH PRESSURE FUEL PUMP ON MY CAR. *TR
EIGHT MONTHS AFTER MINI OF CONCORD REPLACED MY HIGH PRESSURE FUEL PUMP FOR THE GASOLINE LEAK AND STRONG GAS SMELL WITHIN THE CABIN, AGAIN THE GAS SMELL STARTED UP IN THE CABIN (FOR ALL TRIPS). I TOOK IT BACK TO MINI OF CONCORD (THIS IS 22 MONTHS AFTER BUYING CAR), AND THEY AGAIN FOUND A LEAK IN THE HIGH PRESSURE FUEL PUMP AND LINE, AND REPLACED THE PARTS - AGAIN. THIS WAS THE FOURTH REPLACEMENT OF THE HIGH PRESSURE FUEL PUMP ON MY CAR! THEY ALSO REPLACED THE TIMING CHAIN TENSIONER BECAUSE OF THE LOUD NOISE IT WAS MAKING ON STARTUP. AND THE INLET CAMSHAFT POSITION SENSOR. *TR
IN EARLY JANUARY 2008, 5 MONTHS AFTER PURCHASING MY CAR, IT STARTED TO SMELL STRONGLY LIKE GASOLINE INSIDE THE CABIN, AND I WAS CONCERNED THAT THERE WAS A RISK OF FIRE. I PULLED OVER AND LET THE CAR SIT, AND RESTARTED IT, BUT THE SMELL RESUMED. I BROUGHT IT IN TO MINI OF SF, AND THEY FOUND A LEAK IN THE HIGH PRESSURE FUEL PUMP AND LINE, AND REPLACED THE PARTS. THIS WAS THE FIRST OF FOUR REPLACEMENTS OF THE HIGH PRESSURE FUEL PUMP ON MY CAR. *TR
IN AUGUST OF 2008, 12 MONTHS AFTER PURCHASING MY CAR, IT FOR A 2ND TIME IN 1 YEAR, STARTED TO SMELL STRONGLY LIKE GASOLINE INSIDE THE CABIN. I BROUGHT IT IN TO MINI OF CONCORD, AND THEY FOUND A LEAK IN THE HIGH PRESSURE FUEL PUMP AND LINE, AND REPLACED THE PARTS - FOR A 2ND TIME. THIS WAS THE SECOND OF FOUR REPLACEMENTS OF THE HIGH PRESSURE FUEL PUMP IN MY CAR. *TR
I JUST BOUGHT A MINI COOPER S WITH 70,000 MILES ON IT AND THE ENGINE LIGHT CAME ON. I NOW SEE WHERE ERROR CODE P0012 IS AFFECTED BY SERVICE BULLETIN SIM-11-02-07 AND PUMA MEASURE 10686850-13. THE FACT THAT THE ENGINE PROCESS AFFECTING THE OIL CONDITION IS THE START OF THIS OCCURRENCE AND YIELDING SOME ISSUES WITH THE VANOS UNIT AND THE TIMING CHAIN, I AM AT A LOSS. NOW THIS IS MY PROBLEM, AND IT IS ALL THE FAULT OF MINI. I AM WONDERING WHAT TO DO?? *TR
MINI ISSUED A SERVICE BULLETIN ON FAILED TIMING CHAIN TENSIONERS IN 2009. SERVICE BULLETINS SIM-11-02-07 AND PUMA MEASURE NUMBER 10686850-13. THE BULLETIN STATES THAT WHEN A CUSTOMER COMES IN WITH A TENSIONER PROBLEM THAT ALL CARS AFFECTED WILL RECEIVE A NEW TIMING CHAIN, CHAIN GUIDES, CAM SPROCKETS AND VANOS UNIT. ON 6/23/10 MY VEHICLE REQUIRED THIS REPAIR. BECAUSE I WASN'T AWARE OF THE SERVICE BULLETINS THE MINI DEALERSHIP ONLY REPLACED MY VEHICLES TENSIONER WITHOUT REPLACING THE OTHER PARTS...THE TENSIONER IS AN EASY REPLACE AND THE ACTUAL TIMING CHAIN IS A 9.9 HOUR JOB SO I'M ASSUMING THEY TOOK THE EASY ROUTE WITH LESS ACCUMULATING LABOR. NOW WE'RE 23 MONTHS INTO THAT REPAIR AND THE TIMING CHAIN TENSIONER HAS GONE BAD...AGAIN. THIS TIME THE TENSIONER GOING OUT ALSO CAUSED THE TIMING CHAIN TO FAIL ALONG WITH THE CHAIN GUIDES. MINI WILL REPLACE THE TENSIONER AGAIN, WHICH IS A 26 DOLLAR PART, BECAUSE IT IS WITHIN THE 24 MONTH WARRANTY...BUT BECAUSE THE MINI DEALER THAT LAST REPLACED THE TENSIONER DID NOT FOLLOW THE BULLETINS ISSUED AND REPLACE THE OTHER PIECES INVOLVED IN THE BULLETIN, THEY SAY I'M RESPONSIBLE. MINI NOW WANTS TO CHARGE ME 1967 DOLLARS FOR THE REPAIR OF THE TIMING CHAIN AND CHAIN GUIDES BECAUSE IT SAYS THE OTHER PARTS ARE NOT COVERED. THE CAR HAS 50,062 MILES (WARRANTY IS TO 50K). THERE ARE WELL OVER 200 ENTRIES THAT I FOUND ON THE INTERNET WITH THIS PROBLEM AND A PETITION WITH OVER 650 SIGNATURES. WHEN IS SOMETHING GOING TO BE DONE? *TT
TL* THE CONTACT OWNS A 2007 MINI COOPER S. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE WARNING INDICATOR BEGAN TO ILLUMINATE AS A LOUD RATTLING NOISE EMITTING FROM THE ENGINE AREA. THE VEHICLE SUDDENLY STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHO WAS UNABLE TO DUPLICATE THE PROBLEM OR DETERMINE THE CAUSE OF FAILURE. THE MALFUNCTION CONTINUED TO OCCUR. MOST RECENTLY THE VEHICLE WAS TAKEN TO AN INDEPENDENT AUTO SHOP AND THEY STATED THE ENGINE TIMING TENSIONER AND THE HIGH PRESSURE FUEL PUMP WOULD NEED TO BE REPLACED. THE TECHNICIAN ADVISED THE VEHICLE BE TAKEN TO A DEALER FOR REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. THE VIN WAS UNAVAILABLE.
TIMING BELT TENSIONER FAILED RESULTING IN SLACK IN THE TIMING BELT. FINAL RESULT WAS THE TIMING BELT SLACK CONTACTED PLASTIC CHAIN GUARDS WHICH BROKE OFF AND LODGED INSIDE THE ENGINE. AFTER BEING TOWED TO MINI SERVICE, THEY RECOMMENDED REPLACING THE ENTIRE ENGINE. THIS IS A SAFETY ISSUE BECAUSE THE CRITICAL TIMING CHAIN FAILURE LED TO PREMATURE ENGINE FAILURE. THERE WAS A STRONG SMELL OF SMOKE AND I HAD INITIAL CONCERN THAT THE CAR WAS GOING TO CATCH ON FIRE. I WAS LUCKY THAT THE INCIDENT DID NOT OCCUR WHILE DRIVING IN TRAFFIC AS I WOULD HAVE BEEN STUCK ON THE ROAD WITHOUT ANY POWER ENDANGERING MYSELF AND OTHER DRIVERS. MINI IS WELL AWARE OF THE ISSUE WITH THE TIMING BELT TENSIONER, BUT HAS FAILED TO PROACTIVELY ADDRESS THE ISSUE. THE SERVICE MANAGER AT MINI EVEN HAS A BAG FULL OF BENT RODS AT HIS DESK THAT HE SHOWED ME AND TOLD ME HE HAS HAD MULTIPLE CARS COME IN WITH THE SAME ISSUE. *JS
CAR MISFIRED AND HAD BACKFIRED; CHECK ENGINE LIGHT CAME ON. TOOK CAR RIGHT TO DEALER , THEY TOLD US IT IS A KNOWN ISSUE AND DOING NOTHING BUT CHARGING CUSTOMERS FOR THE REPAIR. THE TIMING CHAIN AND TIMING TENSIONER HAS A DESIGN FLAW THAT IS RECOGNIZED BUT NOTHING DONE. IF FULL FAILURE ON ROADWAY CAN CAUSE CATASTROPHIC ISSUES TO ME AND OTHERS . *JS
6/2011, VEHICLE BEGAN MAKING LOUD RATTLING NOISE AFTER STARTING UP IN THE MORNING AND DURING ACCELERATION WHILE DRIVING. TOOK IT TO LOCAL MINI SERVICE CENTER AND WAS TOLD NOTHING WAS WRONG WITH THE CAR, NOISE WAS RELATED TO TYPE OF GAS BEING USED (IF NOT CHEVRON OR SHELL, GAS COULD CAUSE NOISE IS WHAT I WAS TOLD). 4/2011, NOISE BEGAN TO GET WORSE. SCHEDULED SERVICE APPOINTMENT WITH SAME LOCAL SERVICE CENTER FOR MAY 7TH, 2012 (A MONTH OUT FOR FIRST APPOINTMENT) AS WELL AS TO ADDRESS A RECALL ISSUE RELATED TO RECALL CAMPAIGN 12V-008 ELECTRIC AUXILIARY WATER PUMP. WORK NOT COMPLETED BECAUSE ON 4/13/12, CHECK ENGINE LIGHT CAME ON WHILE DRIVING AND THEN VEHICLE STALLED OUT AND WOULD NOT RESTART. AFTER LOCAL REPAIR SHOW DIAGNOSED, FAILURE WAS FOUND TO BE WITH TIMING CHAIN TENSIONER FAILING CAUSING DAMAGE TO ENGINE. SOLUTION=REPLACEMENT OF ENGINE AT A COST OF $6,300. MILEAGE AT TIME OF FAILURE WAS 62,218. REPAIRS NOT COVERED BY MINI AS VEHICLE IS NOW OUT OF WARRANTY. REPAIRS NOT COMPLETED. RECALL NEEDS TO BE ISSUED TO HAVE THIS COMMON AND KNOWN FAILURE FIXED. *TR
VEHICLE SERVICED REGULARLY FOR MAINTENANCE. PRE-INCIDENT ZERO WARNING VIA ON-BOARD SENSORS/INDICATOR. LAST MAINTENANCE PERFORMED AT 52K. VEHICLE HAD 56K MILES AT TIME OF INCIDENT. INCIDENT OCCURRED IN THE MORNING: TIMING CHAIN SNAPPED UPON START UP. DUE TO THIS FAILURE THE ENGINE WAS DESTROYED REQUIRING A COMPLETE ENGINE REPLACEMENT. A SERIOUS ISSUE REQUIRING A RECALL. *TR
TIMING CHAIN FAILURE CAUSING $1800 DAMAGE. WAS TOLD IT IS A KNOWN ISSUE AND COULD'VE BEEN REPLACED PRIOR TO THE DAMAGE AND SAVED TIME, MONEY, AND POTENTIAL DANGER. THANKFULLY NOTHING HAPPENED TO HARM ANYONE. KNOCKING NOISE, SMOKE, ENGINE LIGHT CAME ON, RUNNING POORLY. HAS BEEN FIXED NOW. *TR
TL* THE CONTACT OWNS A 2007 MINI COOPER S. THE CONTACT STATED THAT THE TIMING CHAIN DAMAGED THE ENGINE, RENDERING IT INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE ENGINE AND ADVISED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 54,000.
I BOUGHT THIS 2007 MINI COOPER S PRE OWNED ABOUT 1 MONTH AGO. THIS CAR HAD APPROX. 32000 MILES ON IT WHEN I PURCHASED IT. AFTER DRIVING THE CAR FOR A FEW DAYS I NOTICED A BURNING SMELL LIKE RUBBER OR PLASTIC. I COMPLAINED TO THE MAN WHO SOLD THIS CAR TO ME AND HE HAD THE TURBO WATER PUMP REPLACED THROUGH THE RECALL DUE TO OVERHEATING. HEAT IN THE MOTOR REACHING MORE THAN 225 DEGREES CAN DESTROY MANY OTHER PARTS ON THIS CAR! NOW AFTER THE TURBO WATER PUMP REPLACEMENT THE CAR CONTINUES TO SMELL LIKE BURNING PLASTIC AND HE SAYS IT MUST TAKE A WHILE FOR THE ODOR TO LEAVE THE CAR. TWO WEEKS LATER THE CAR BEGINS LOOSING POWER AND ACTS LIKE IT HAS NO CLUTCH. I AM AN EXPERIENCED DRIVER AND HAVE OWNED MANY CARS WITH MANUAL GEARS. THIS CAR IS NOW IN THE SHOP FOR REPAIRS, A BURNED OUT CLUTCH, AND COULD EVEN BE TRANSMISSION PROBLEMS THAT ARE VERY PREMATURE AND SO MANY OTHER PEOPLE HAVE HAD THE SAME PROBLEM WITH THIS YEAR MAKE AND MODEL CAR. WHY CAN'T SOMETHING BE DONE TO HELP THOSE WHO WERE CHEATED BY OWNING SUCH A TROUBLESOME CAR. THIS CAR ALSO HAD THE TIMING CHAIN REPLACED A VERY LOW MILEAGE! *TR
I BROUGHT MY MINI IN FOR THE ELECTRICAL WATER PUMP RECALL ISSUE AND I EXPLAINED THERE WAS A TICKING SOUND COMING FROM THE ENGINE COMPARTMENT AND TO PLEASE LET ME KNOW IF THERE WERE ANY ISSUES. THEY CALLED AND SAID IT WAS THE TIMING CHAIN AND THE COST WAS SUBSTANTIAL. THIS IS A LARGE PROBLEM WITH THIS VEHICLE AS I NOW KNOW AFTER SEEING NUMEROUS COMPLAINTS. PLEASE HAVE A RECALL ISSUED FOR THIS PROBLEM AND NOT HAVE OTHER OWNERS HAVE TO PAY FOR A SERVICE THAT IS A KNOWN PROBLEM AND VERY DANGEROUS TO OCCUPANTS AND OTHER DRIVERS SINCE THIS CAN CAUSE A MAJOR ACCIDENT AND THE POTENTIAL TO HARM MORE THAN THE VEHICLE OPERATOR. *TR
ON COLD STARTS, IT HAS BECOME A DOCUMENTED ISSUE THAT 07-11 "S" MODELS HAVE AN ISSUE WITH A HORRIBLE RATTLE UPON STARTING. THIS CAN BECOME A CATASTROPHIC FAILURE FOR MANY PEOPLE WHO HAVE EXPERIENCED THIS ISSUE. THIS IS DUE TO A TENSIONING MECHANISM WHICH ALLOWS TOO MUCH TRAVEL IN THE TIMING CHAIN. THIS CAN ALLOW THE CHAIN TO JUMP OR BREAK WHICH CAN CAUSE A COMPLETE ENGINE FAILURE. THE FIX INVOLVES REPLACEMENT OF THE TIMING CHAIN AND A REDESIGNED TENSIONER. BMW ACKNOWLEDGES THIS ISSUE, BUT WILL NOT HELP OUT MINI OWNERS EVEN AT A REDUCED RATE. WITH JUST A SHORT SEARCH ON THE INTERNET, IT IS EASY TO FIND THOUSANDS OF OWNERS WHO HAVE EXPERIENCED THIS ISSUE AND ARE ASKING FOR HELP TO RESOLVE THE ISSUE, WITH NO LUCK. *TR
TIMING CHAIN BROKE AT 80000K AFTER REPLACING TENSIONER AT 60000K FROM OIL LEAK. ALSO REPLACED WATER PUMP & THERMOSTAT DUE TO CAR OVERHEATING. NOW AT 82000K HAVE A BURNT OUT VALVE. BIG PROBLEMS ON MY MINI COOPER S '07. *TR
TL* THE CONTACT OWNS A 2007 MINI COPPER S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V008000 (ENGINE AND ENGINE COOLING) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS THE CONTACT WAS ADVISED THAT THE PARTS NEEDED FOR REPAIR WERE ON BACK ORDER UNTIL APRIL 13, 2012. THE CONTACT MADE AN APPOINTMENT FOR THE THAT DATE, BUT CONTINUED TO DRIVE THE VEHICLE. THE VEHICLE LATER STALLED WITHOUT WARNING AND TOWED TO A MINI SPECIALIST WHO DETERMINED THAT THE ELECTRIC AUXILIARY PUMP FAILED. THE FAILURE DESTROYED THE ENGINE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE FAILURE AND THE CURRENT MILEAGE WAS 50,000.
TL* THE CONTACT OWNS A 2007 MINI COOPER S. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE DEALER DIAGNOSED THE FAILURE AND DETERMINED THAT THE TIMING CHAIN WAS SEPARATED FROM THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 34,481.
TL* THE CONTACT OWNS A 2007 MINI COOPER S. WHILE DRIVING 15 MPH, THE CONTACT NOTICED SMOKE COMING FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT CALLED THE FIRE DEPARTMENT WHO WAS ABLE TO EXTINGUISH THE FIRE. THE DEALER SERVICED THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER: 12V008000 (ENGINE AND ENGINE COOLING) ONE DAY PRIOR TO THE FAILURE. THE REMEDY HOWEVER, FAILED TO PREVENT THE VEHICLE FIRE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE CURRENT AND THE FAILURE MILEAGES WERE 59,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2007 Mini Cooper S → · Every Cooper S year → · How the figures are calculated →