TL* THE CONTACT OWNS A 2007 MINI COOPER S. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG INDICATOR ILLUMINATED. THE DEALER REPAIRED THE VEHICLE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 100,000.
2007 Mini Cooper S complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
HAVE HAD A SEVERE RATTLING NOISE FROM ENGINE FOR SOME TIME NOW, RESEARCH SAYS THAT IT IS A FAULTY TIMING CHAIN TENSIONER PROBLEM. ALSO HAVE A LEAKING OIL SUPPLY LINE TO THE TURBO. BOTH PROBLEMS ARE MAJOR ISSUES FOR WHICH THERE HAS BEEN NO RECALLS FROM MINI. THESE ARE BOTH EXTREMELY EXPENSIVE REPAIRS WHICH I CAN NOT AFFORD.......THERE SHOULD BE RECALLS ON THESE PROBLEMS! PLEASE HELP..... *TR
THERE IS A DEFECT IN THE DESIGN OF THE OIL LINE FEEDING THE TURBO CHARGING UNIT. OIL NOW LEAKS DIRECTLY ONTO THE TURBO CHARGER CAUSING LARGE DISCHARGES OF SMOKE AT LOWER (CITY) SPEEDS FROM THE HOOD. THE BURNED OIL SMOKE IS NOT VISIBLE AT HIGHWAY SPEEDS, ALTHOUGH ONCE ONE SLOWS DOWN FOR A RAMP THE SMOKE POURS OUT AGAIN. DUE TO THE HIGH RISK OF FIRE THE CAR IS NO LONGER PARKED IN OUR GARAGE. IT IS PARKED TOWARDS THE END OF THE DRIVEWAY AS FAR FROM OUR HOUSE AS POSSIBLE. I BELIEVE THAT THIS SHOULD BE AN URGENT SAFETY ISSUE SEEING THAT THE ENGINE COULD CATCH FIRE AT ANY TIME. *TR
I WAS DRIVING AT HIGHWAY SPEED WHEN WITHOUT WARNING THE CAR LOST PARTIAL POWER AND THE ENGINE LIGHT CAME ON AND BEGAN FLASHING. I PULLED OVER TO THE ROADSIDE AND TURNED THE ENGINE OFF. I LOOKED AT THE OWNER'S MANUAL TO SEE WHAT THE FLASHING ENGINE LIGHT INDICATES. NOTHING DEFINITIVE WAS STATED IN THE MANUAL, SO I STARTED THE ENGINE AND DROVE IT TO MY HOME ABOUT 10 MILES UNDER PARTIAL POWER. I CONTACTED A LOCAL GARAGE (MIENKE) AND LET THEM KNOW THE PROBLEM. THE GARAGE WAS ABOUT THREE MILES AWAY SO I DROVE IT TO THEM. THEY DIAGNOSED A LOSS OF COMPRESSION IN ONE OF THE VALVES THAT WOULD REQUIRE A VALVE JOB. I CONTACTED MINIUSA TO REPORT THE PROBLEM. THEY REQUESTED I TAKE IT TO THE LOCAL DEALER FOR DIAGNOSIS. I CONTACTED THE DEALER AND LET THEM KNOW WHAT OCCURRED AND ASKED IF IT WAS SAFE TO DRIVE THE APPROXIMATE 20 MILES TO THEIR LOCATION WITH A COMPROMISED ENGINE. THEY SAID IT WOULD BE OKAY AND BRING IT IN. THEY DIAGNOSED IT THE NEXT DAY WITH A FAILED TIMING CHAIN ($1800), VACUUM PUMP ($600) AND VALVE COVER ASSEMBLY ($385). I LET THEM KNOW THE TIMING CHAIN WAS ALREADY REPLACED BY A MINI DEALERSHIP AT 40781 MILES AND THEY SHOULD REPLACE IT AT NO COST AS THIS IS SUPPOSED TO LAST 100,000 MILES. THE DEALER WOULD NOT. I CONTACTED MINIUSA AGAIN TO REPORT THE ISSUE AND REQUEST TO HAVE THIS REPLACED AT NO COST. THEY HAVE NOT GOTTEN BACK TO ME YET AND IT IS STILL PENDING THEIR DECISION. I BEGAN TO LOOK ONLINE FOR SIMILAR ISSUES AND FOUND HUNDREDS OF COMPLAINTS FROM OWNERS REGARDING THE S
PASSENGER SIDE AIRBAG INDICATOR LIGHTS UP. NO ONE HAS EVER SAT IN THE SEAT. REPAIR ESTIMATE IS $1,600.00. THIS IS A SAFETY ISSUE AND SHOULD BE COVERED. *TR
AFTER MULTIPLE FRUSTRATING COMPLAINTS AND UNSUCCESSFUL SERVICE ATTEMPTS ON 8/17/11, 9/1/11, 9/6/11, 9/21/11 AND 9/28/11 FOR MY 2007 MINI COOPER S (PURCHASED ON 8/16/11) AT MAYORS AUTO MALL SAAB LOCATED AT 6001 NORTHERN BOULEVARD, WOODSIDE NY 11377 AND FAILING INSPECTION ON 9/1/12; I WAS FED UP AND BROUGHT MY VEHICLE DIRECTLY TO HASSEL BMW MINI OF FREEPORT LOCATED AT 100 CLEVELAND AVENUE, FREEPORT NY 11520 ON 10/31/11. AFTER A SERVICE BILL OF $3,546 (SERVICE) +$141.21 (EVALUATION FEE) = $3,688.03 FROM BMW MINI, THE PROBLEMS WERE STILL NOT RESOLVED. I THEN FILED A LEMON LAW CASE AGAINST MAYORS AUTO MALL AND WON ON. DESPITE WINNING THE CASE, MAYORS AUTO MALL REFUSED TO RETURN MY MONIES FOR THE PURCHASE PRICE OF VEHICLE. AFTER CONTACTING DMV WITH THE ISSUE AND HAVING THEM SUSPENDING THEIR BUSINESS LICENSE, MAYORS AUTO MALL FINALLY REFUNDED MY MONIES FOR VEHICLE PURCHASE BUT IT WAS EXCLUDING SERVICE BILLS OF $3,688.03 FROM BMW MINI SINCE LEMON LAW DID NOT COVER THIS AMOUNT. I AM FILING A COMPLAINT AGAINST BMW MINI AND WOULD LIKE TO FIND OUT POSSIBLE REMEDIES FOR GETTING A REFUND SERVICES PAID TOWARDS A VEHICLE THAT I NO LONGER HAVE DUE TO LEMON LAW CASE AND AM OUT OF $3,688.03 FOR NO REASON. I UNDERSTAND BMW MINI IS CURRENTLY BEING SUED FOR THESE SAME ISSUES BY MANY CONSUMERS. PLEASE CONTACT ME WITH ANY POSSIBLE INFORMATION YOU MAY BE ABLE TO PROVIDE REGARDING MY CASE. I AM IN AWE SHOCK THAT I AM STILL DEALING WITH THIS AND IT HAS BEEN 3 YEARS ALREADY SINCE I HAD TO RETURN THE CAR
TIMING CHAIN TENSIONER, A WELL KNOWN PROBLEM WITH THESE CARS... I WORKED MY A** OFF FOR A YEAR SAVING UP FOR ONE OF THESE CARS AND WHAT DO YOU KNOW THE TENSIONER GOES... MINI DOES NOT CARE ABOUT YOU OR THE CAR THEY SELL, ITS ALL ABOUT TAKING WHATS IN YOUR WALLET AND PUTTING IT IN THERES, DONT BUY ONE OF THESE CARS AND NOT EXPECT TO PAY FOR IT TWICE LITERALLY IN FIXING IT..
WAS DRIVING CAR DOWNTOWN AT A SPEED ON AVERAGE OF 15 MPH. TRIP ONLY LASTED 15 MINUTES WHEN I PARKED AND NOTICED SMOKE COMING FROM MY HOOD. SMOKE QUICKLY ESCALATED INTO A FIRE. CALLED 911 TO HAVE FIRE TRUCKS OUT. GRABBED A FIRE EXTINGUISHER FROM A NEARBY BUSINESS TO TRY TO PUT OUT THE FLAMES, BUT WAS UNABLE TO EVEN WHILE SPRAYING DIRECTLY AT THE FLAMES. FIREMEN HAD TO PRY OPEN THE HOOD TO GET TO THE ENGINE TO PUT OUT THE FIRE. CAR ENGINE WAS TOTALED. *TR
THE TIMING CHAIN TENSIONER FAILS CAUSING THE ENGINE TO SUFFER CATASTROPHIC FAILURE. THE CUSTOMER IS EXPECTED TO PAY OUT OF POCKET FOR A REPAIR EVEN THOUGH MINI HAS ADMITTED A POOR DESIGN AND ARE REPLACING TENSIONERS VIA A CAMPAIGN. THE CUSTOMER WILL NOT GET REIMBURSEMENT. *TR
I TRIED TO START MY CAR AND ONLY HEARD A SPINNING SOUND. FIRST I THOUGHT THE TRANSMISSION OR STARTER WOULD NEED REPLACING BUT AFTER HAVING IT TOWED TO THE MINI DEALERSHIP, I WAS INFORMED IT IS THE TIMING CHAIN. UPON FURTHER REVIEW I WAS INFORMED THAT THE TIMING CHAIN BELT HAD SHATTERED AND BENT THE VALVES, AND NOW THE PISTONS ARE BLOCKED AND A PLETHORA OF OTHER THINGS. THE TOTAL TO REPAIR THIS DOMINO EFFECT OF DAMAGE IS ABOVE $8,000 AND JUST THE CHAIN ALONE IS 1500 BUT I WAS INFORMED WOULD BE A GRAND MISTAKE BECAUSE THE CAR WILL NOT RUN. I AM A COLLEGE STUDENT WHO IS FINANCIALLY CHALLENGED AND AM NOW IN TOO DEEP TO EVEN TRY AND FLOAT. *TR
UPON STARTING THE VEHICLE THE ENGINE SOUNDS AS IF PARTS ARE LOOSE IN THE ENGINE AREA. IT LESSENS UP AFTER THE ENGINE WARMS UP BUT IS GETTING PROGRESSIVELY WORSE. IT APPEARS IT MAY BE THE TIMING CHAIN/ TENSIONER. *TR
WHILE DRIVING ON 580 CAR LOST ALL POWER WITHOUT WARNING. UPON FURTHER INVESTIGATION IT WAS DETERMINED THAT THE VACUUM PUMP FROZE UP, BOLT ON TIMING GEAR SHEARED OFF AND FELL INTO OIL PAN. OIL PUMP WAS DESTROYED AS A RESULT. ON 11/7/13 RECEIVED LETTER FROM MINI CORP. REGARDING A FAULTY TIMING CHAIN TENSIONER WITH PREMATURE WEAR, WHICH COULD CAUSE PROBLEMS. UPON REPLACEMENT OF TENSIONER ASSEMBLY, MECHANIC FOUND A FAULTY VACUUM PUMP WHICH FROZE WITHOUT WARNING. OIL DISTRIBUTION WAS COMPROMISED. THIS ABRUPT LOSS OF POWER PUT MY ENTIRE FAMILY IN JEOPARDY, WHICH COULD HAVE CAUSED BODILY INJURY OR DEATH. BMW CORPORATION HAS BEEN AWARE OF THE VACUUM PUMP PROBLEM SINCE 2012. VEHICLE WAS PURCHASED USED IN 3/15/11 WITH 32K MILES. MINI CORP LEAD ME TO BELIEVE THAT FINANCIAL ASSISTANCE MAY BE MADE AVAILABLE FOR REPAIRS. I HAVE BEEN DECLINED ANY ASSISTANCE FOR A FAILED VACUUM PUMP ASSEMBLY WHICH CAUSED CATASTROPHIC ENGINE FAILURE. THE VEHICLE HAS HAD REPORTS OF SIMILAR FAILURE. HIGHWAY SPEED, LOSS OF POWER, PUTTING VEHICLE AND OCCUPANTS IN PERIL CIRCUMSTANCE, BMW IS AWARE OF THIS ISSUE AND REFUSES TO ACKNOWLEDGE DESIGN OR MANUFACTURE/MECHANICAL FLAWS IN THE ENGINEERING OF THIS MOTOR. *TR
COMPLETE LOSS OF ENGINE OIL PRESSURE WHILE SURROUNDED BY SEMIS IN THE 3/4-MILE-LONG BIG WALKER MOUNTAIN TUNNEL WHILE TRAVELING NORTHBOUND ON I-77 (NEAR VIRGINIA EXIT 47). THANKFULLY THE ENGINE DIDN'T SEIZE AND I WAS ABLE TO PULL OFF ONCE THROUGH THE TUNNEL. ACCORDING TO MY MECHANIC, THE CAUSE WAS A CHECK VALVE IN THE VALVE COVER, WHICH MALFUNCTIONED IN A WAY THAT CREATED A VACUUM AND TRAPPED OIL IN THE TOP PART OF THE ENGINE. REPLACEMENT COVER HAD BEEN REDESIGNED TO PREVENT THE PROBLEM, SO IT SEEMS TO HAVE BEEN A KNOWN ISSUE. *TR
THE CAR LOST POWER AND WOULD NOT RUN AT IDLE SPEED. AFTER MUCH EFFORT, MANAGED TO GET THE CAR TO THE ONLY DEALER IN THE STATE. AFTER TWO FAILED DIAGNOSTICS AND TWO "REPAIRS," THE DEALER SAYS I NOW NEED THE TIMING CHAIN REPLACED. THERE ARE KNOWN ISSUES ABOUT THE TIMING CHAIN AND THE TENSIONER. BMW AND DEALER DENY RESPONSIBILITY AND NOW WISH TO CHARGE AN ADDITIONAL $1500 TO REPAIR. *TR
WHILE DRIVING IN MY NEIGHBORHOOD I NOTICED A BURNING SMELL AND A LITTLE SMOKE COMING FROM UNDER THE HOOD. I PULLED INTO MY GARAGE AND POPPED THE HOOD TO FIND THE OIL FEED LINE TO THE TURBO HAD LEAKED OIL ALL OVER THE TURBO AND WAS BURNING OFF. I KNOW THE PROBLEM IS A FAULTY LINE THAT USES RUBBER WASHERS AND OVER TIME HEAT FROM THE TURBO CAUSES THEM TO FAIL. IN 2010 MINI PUT IN A HEAT SHIELD TO PROTECT THE LINE, ACKNOWLEDGING THE PROBLEM. THIS NEEDS TO BE ADDRESSED PROPERLY, TO MANY PRE 2010 COOPER S ARE HAVING THIS PROBLEM. *TR
RATTLE AND OIL LEAK. LOSS OF FULL ENGINE POWER WHEN RESTARTED. DEALER SAYS ITS A TIMING CHAIN ASSEMBLY ISSUE. *TR
THE TIMING CHAIN GUIDES AND TENSIONER IN THE MINI COOPER ARE MADE FROM PLASTIC. THERE IS A SERVICE BULLETIN CREATED BY MINI USA TO ADDRESS THIS ISSUE, BUT NO RECALL. AS I WAS DRIVING HOME, MAKING A TURN ACROSS A BUSY INTERSECTION, MY TENSIONER BROKE, WHICH CAUSED MY VEHICLE TO DIE IN THE MIDDLE OF A TURN WITH ONCOMING TRAFFIC. I HAD TO GET OUT OF MY VEHICLE AND PUSH IT ACROSS THE INTERSECTION WHILE CARS WERE DRIVING BY. ALTHOUGH IT IS COMMON FOR VEHICLE ENGINES TO DIE OF DIFFERENT ISSUES, THIS IS A WELL-DOCUMENTED AND ACKNOWLEDGED PROBLEM FOR MINI COOPERS, BUT THERE HAS NOT BEEN ENOUGH OF A PUBLIC OUTCRY FOR A RECALL. THE SITUATION IS DANGEROUS, AS IT CAN CAUSE ENGINE FAILURE WHICH CAN RESULT IN A COLLISION. THE REMEDY IS A REPLACEMENT OF A MANUFACTURER-ACKNOWLEDGED FAULTY PART. *TR
SATURDAY NIGHT, DEC. 28, 2013. I GO DOWNTOWN WITH MY GIRLFRIEND. SHE HAS A BIG BAG SO WE LET THE PASSENGER SEAT UP TO PUT HER BAG IN THE BACK SEAT. AS SOON AS SHE SITS DOWN AND WE BEGIN TO DRIVE AIR BAG LIGHT IN THE ROOF AND PRE BELT TENSIONER GOES OFF. I CHECK THE SEAT AND SEAT BELT. NOTHING VISIBLY WRONG. MY GIRLFRIEND IS 5'4 120 LBS. THIS IS RIDICULOUS. I GOOGLED THE PROBLEM AND FIND OUT BMW WHO MAKES MINI COOPER KNOWS THIS IS A PROBLEM AND ISSUED A RECALL ON EARLIER YEARS BUT LATER YEARS NEED A RECALL AS WELL AS THIS IS ANGLING DANGEROUS AND EXPENSIVE ISSUE TO FIX. YOU CAN FIND PROBLEMS ALL OVER THE NET REGARDING THIS ISSUE. MAKE BMW-MINI COOPER FIX THIS ISSUE THAT THEY KNOW ABOUT BEFORE SOMEONE GETS HURT. *TR
DRIVING MINI COOPER S WHEN ALL OF A SUDDEN I LOST POWER TO THE CAR AND WAS ABLE TO GET IT OFF THE HWY. TIMING CHAIN BROKE AND DAMAGED THE ENGINE. THE CAR HAS 91,000 MILES ON IT. *TR
TIMING CHAIN FAILURE. HAPPENED ON FREEWAY. COMPLETE LOSS OF POWER, HAD TO BE TOWED. *TR
RECEIVED A LETTER FROM MINI ON 11/16/13 NOTIFYING ME OF POSSIBILITY OF FAULTY CHAIN TENSIONER, WHICH NEEDED TO BE "CHECKED FOR WEAR AND REPLACED IF NECESSARY," AND THAT I SHOULD CONTACT AN AUTHORIZED MINI DEALER TO ARRANGE AN APPOINTMENT. NO INDICATION THAT THE VEHICLE SHOULD NOT BE DRIVEN. TWO DAYS LATER (11/18/13), JUST AS I WAS ABOUT TO SCHEDULE AN APPOINTMENT, THE VEHICLE BEGAN TO SHAKE, THEN THE RED ENGINE LIGHT CAME ON, SO I SHUT DOWN THE VEHICLE AND HAD IT TOWED FIRST TO THE IMPORT SHOP THAT NORMALLY SERVICES THE MINI THEN, AFTER CONSULTATION WITH THAT MECHANIC ABOUT MINI'S RECALL LETTER, HAD IT TOWED TO A MINI DEALERSHIP, WHERE IT NOW SITS WAITING FOR DIAGNOSIS AND NEWS ABOUT WHAT ANY DAMAGE MIGHT COST TO REPAIR, WHETHER I WILL BE RESPONSIBLE FOR IT, AND WHETHER I WILL BE REIMBURSED FOR TWO TOW CHARGES AND A CAR RENTAL. *TR
TL* THE CONTACT OWNS A 2007 MINI COOPER S. THE CONTACT STATED THAT TRANSMISSION FLUID WOULD LEAK FROM THE VEHICLE WHEN DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE IT WAS CONFIRMED THAT THE VEHICLE WAS LEAKING TRANSMISSION FLUID. THE AXLE AND SEAL FOR THE TRANSMISSION WAS REPLACED HOWEVER THE FAILURE RECURRED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE CONTACT ALSO MENTIONED THAT THE TURBO OIL FEED LINE HAD TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 84000.
TL* THE CONTACT OWNS A 2007 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND OVER-HEATED, CAUSING SMOKE TO EMIT FROM UNDER THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,562 AND THE CURRENT MILEAGE WAS 53,000.
I WAS DRIVING ON THE INTERSTATE, WHEN WITHOUT ANY WARNING OR INDICATORS, THE ENGINE SHUT OFF. I WAS STUCK IN A DANGEROUS PLACE, WITH HIGH-SPEED TRAFFIC FOR SOMETIME. THE DEALER WHO AS MY CAR SAYS: "THE PRIMARY CAUSE OF THE ENGINE FAILURE WAS THE LOCKING UP OF THE VACUUM PUMP. CONSEQUENTLY THIS CAUSED THE BOLT ON THE EXHAUST CAM SHAFT SPROCKET TO SHEER OFF CAUSING THE VEHICLE TO RUN OUT OF TIME. THE PISTONS THEREFORE MADE CONTACT WITH BOTH INTAKE AND EXHAUST VALVES, VERIFIED WITH BOROSCOPE INSPECTION, THUS BENDING THE VALVES AND CAUSING CATASTROPHIC FAILURE TO THE ENGINE. $6850.00 MINUS DISCOUNT TO REPLACE ENGINE. THIS IS OBVIOUSLY NOT AN ISOLATED INCIDENT. I HAVE HAD A LOT ISSUES WITH VARIOUS MINI ENGINE PARTS DETERIORATING, DESPITE FOLLOWING THE RECOMMENDED REGULAR MAINTENANCE SCHEDULES ' CLUTCH, FLY-WHEEL, THERMOSTAT, INTAKE SILENCER, SPARK PLUGS, TIMING CHAIN TWICE, WATERPUMP, RADIO HEAD UNIT, DRIVE BELT, HI-LO HORN, BOOT LATCH, BOOT CABLE, TO NAME A FEW. HOPEFULLY MINI WILL DO SOMETHING ABOUT THESE ISSUES. *TR
RAN A DIAGNOSTIC TEST AND THESE WARNINGS CAME UP - 2D52 SUPER KNOCKING 2DCD FUEL SHUT OFF DUE TO SUPER KNOCKING CYLINDER 3 2968 INLET CAMSHAFT SENSOR 2B64 INTAKE MANIFOLD, UNMETERED AIR BASED ON ALL OF THESE SOUND LIKE MY MINI COOPER HAS BAD FUEL AND/OR SERIOUS CARBON BUILD, I'VE JUST PURCHASED THIS CAR FROM A DEALERSHIP AND I AM EXPERIENCING DELAYS IN ACCELERATION, LOSS OF FORWARD PROPULSION.
UPON ACCELERATION WHEN THE TURBO CHARGER ENGAGES THERE IS A HIGH PITCHED SQUEAL WHICH CHANGES TONE DEPENDING UPON THE ACCELERATION. AFTERWARDS SMOKES STARTS LEAKING FROM THE HOOD SCOOP AND SIDES OF THE HOOD ITSELF. IT SMELLS OF BURNED OIL. I NOTICED OIL POOLING AT A CONNECTION POINT NEAR THE TURBO CHARGER UNIT. IN MID-AUGUST THE CAR FAILED IT'S EMISSIONS TEST DUE TO A CRACKED VALVE COVER. I HAD THE MINI DEALERSHIP REPLACE THE VALVE COVER WHICH WAS ENOUGH TO PASS INSPECTION. HOWEVER, THE TECHNICIAN INFORMED ME THAT I HAD AN OIL LEAK IN A LINE TO THE TURBO CHARGER THAT COULD START A FIRE AND TO WATCH MY OIL LEVEL CLOSELY. THE COST TO REPAIR THIS (AFTER NEARLY $900 ON THE VALVE COVER) IS SIMPLY BEYOND MY MEANS PRESENTLY. SINCE LEARNING ABOUT THE POSSIBLE DANGERS THE CAR IS NO LONGER PARKED IN THE GARAGE.
THIS VEHICLE HAS TWICE HAD A FAILURE OF THE TIMING CHAIN AS A RESULT OF A FAULTY TENSIONER, RESULTING IN CATASTROPHIC ENGINE FAILURE. THE FIRST INCIDENT OCCURRED FROM A DEAD STOP IN A PARKING LOT SO THERE WAS NO IMMEDIATE SAFETY ISSUE. THE SECOND INCIDENT, OCCURRING 12/03/2012, MANIFESTED AS THE VEHICLE WAS DE-ACCELERATING COMING OFF A HIGHWAY EXIT WITH A TOTAL LOSS OF POWER AT THE BOTTOM OF THE EXIT, IN A REMOTE AREA. MINI COOPER SENT THEIR TECHNICIANS IN 2007 A "SERVICE BULLETIN," SHORT OF A RECALL, WHEN THE TREND WAS DISCOVERED AMONG ITS "R56' MODEL ENGINES IN 2008. I HAD WARNED MINI OF SOUNDS WHICH LATER WERE DETERMINED BY INDEPENDENT EXPERTS TO BE THE TIMING CHAIN'S "DEATH RATTLE" PRIOR TO THE FIRST FAILURE, WHICH THEY ATTRIBUTED TO THE CAR'S "GO-KART LIKE START UP." AFTER 6 MONTHS OF STRUGGLING, MINI AGREED TO 80% OF THE REPAIR COSTS, WITH A NEW TIMING CHAIN UNDER A ONE YEAR WARRANTY. OTHER FAILURES SIDELINED THE VEHICLE FOR MONTHS IN THE INTERVENING TIME, AND DUE TO THE INCREDIBLE COST OF REPAIR THE VEHICLE HAD TO BE GARAGED UNTIL REPAIRED. SO ALTHOUGH OVER A YEAR PASSED BETWEEN TIMING CHAIN FAILURES, ABOUT ONLY ABOUT 39K MILES WERE DRIVEN IN THAT TIME. AS OF NOW, MINI IS ONLY OFFERING 50% CULPABILITY, THIS AFTER STARTING A VOCAL TWITTER CAMPAIGN. I STILL OWE $10K ON A VEHICLE THAT REQUIRES UP TO $5K IN REPAIRS- A REPAIR WHICH WILL ONLY REPLACE A DEFECTIVE PART WITH THE SAME DEFECTIVE PART. *TT
WHILE DRIVING I NOTICED THAT MY RIGHT FOOT WAS GETTING HOT. I MOVED MY HAND DOWN TO THE GAS PEDAL AREA AND FELT A LOT HEAT WHICH I LATER DETERMINED TO BE COMING FROM THE PLASTIC PANEL TO THE RIGHT OF THE GAS PEDAL. IT WAS SO HOT THAT IT WAS DIFFICULT TO TOUCH WITH MY BARE HANDS. *TR
TIMING CHAIN FAILURE CAUSED IMMEDIATE ENGINE FAILURE AT HIGHWAY SPEED. DAMAGED TIMING CHAIN HOUSING CRACKED CAUSING OIL TO SPRAY THE HOT ENGINE. SUBSEQUENT OIL STARTED A SMALL FIRE THAT WAS EXTINGUISHED BY DRIVER. *TR
ENGINE BAY STARTED SMOKING. PULLED THE CAR OVER AND NOTICE THE TURBO OIL LINE WAS LEAKING HOT OIL EVERYWHERE. COULD OF RESULTED IN A ENGINE BAY FIRE. *TR
TL* THE CONTACT OWNS A 2007 MINI COOPER S. THE CONTACT STATED THAT THE BRAKE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE BRAKES HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO THEN STATED THAT THE ANTI-SKID SYSTEM HAD FAILED AND AS A RESULT, THE DSC MODULE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 34,000 AND THE CURRENT MILEAGE WAS 41,000.
I TOOK MY CAR INTO MY LOCAL SHOP AND HAD OIL CHANGE,NEW BATTERY,TIRES ROTATED AND ALIGNMENT .THEY COULD A NOISE FROM THE ENGINE AND THEY CHECKED IT OUT. CALL ME TO INFORM ME THAT I HAD TO TAKE TO THE MINI COOPER DEALERSHIP BECAUSE THE TIMING CHAIN NEEDED TO BE REPLACE. I CALLED MINI COOPER AND SPOKE TO [XXX] AT THE HOUSTON DEALERSHIP MOMENTUM MINI. SHE INFORMED ME THAT THE COST WOULD BE ANYWHERE FROM 4000 TO 10,000 DOLLARS. I EXPLAINED TO HER I HAD THE CAR FOR 1 YEAR AND HAVE ANY DRIVEN 6000 MILES IN A YEAR. AFTER DOING RESEARCH I NOTICED THAT OTHER PEOPLE WHERE HAVING THE SAME ISSUES WITH THERE MINI. I PURCHASED THIS CAR WITH 39,126 MILES ON IT AND MY DAILY DRIVE TO WORK IS A QUARTER MILE IF THAT. PLEASE HELP !!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHILE IN IDLE AND ANY RPM, A RATTLE/GROWLING SOUND COULD BE HEARD COMING FROM UNDER THE TIMING CHAIN HOUSING OF THE ENGINE. WHEN SHIFTING IT WAS HARDER TO PLACE INTO GEAR WITHOUT GRINDING AND VERY EASY TO MISS A GEAR WHEN SHIFTING. MASTER MECHANIC DIAGNOSED THIS HAS A FAILING/FAILED TIMING CHAIN. A NEW TIMING CHAIN WAS INSTALLED, COSTING ME $1,400. ONE WEEK AFTER BEING FIXED THE SAME SOUND IS ARISING FROM THE TIME CHAIN HOUSING AND NEED TO BE TAKEN BACK IN FOR A NEW CHAIN YET AGAIN. THIS IS NOT THE FIRST TIME THE TIMING CHAIN HAS BEEN REPLACED ON THIS MINI COOPER, IT IS JUST THE 1ST WHILE I HAVE BEEN THE OWNER OF THE CAR AND SEEMS TO BE AN ONGOING ISSUE WITH IT. *TR
TL* THE CONTACT OWNS A 2007 MINI COOPER S. THE CONTACT STATED THAT COOLANT WAS LEAKING FROM THE VEHICLE. THE CONTACT ALSO STATED THAT THE TRANSMISSION MOUNT WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE COOLANT HOUSING AND THE TRANSMISSION MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
WHILE DRIVING WEST ON 580 HIGHWAY, MY CAR LOST POWER AND WAS UNABLE TO ACCELERATE OUT OF THE LANE. I WAS ABLE TO COAST OFF OF THE FREEWAY OUT OF THE WAY OF MOVING TRAFFIC. HIGHWAY PATROL WAS ABLE TO ASSIST WITH WARNING OTHER DRIVERS OF A MECHANICAL FAILURE. DUE TO A MECHANICAL VACUUM PUMP FAILURE, CAR LOST ALL POWER, AND THE ENGINE WAS A TOTAL LOSS. ALSO FAILED ON THE ENGINE WAS A CAM SHAFT FAILURE, TIMING CHAIN FAILURE. THIS IS CONSIDERED A TOTAL LOSS. REPAIRS COST MORE THAN THE CAR IS WORTH. COST OF REPAIRS PROVIDED BY DEALER IS ESTIMATED AT 9,700.00 DOLLARS MANUFACTURE AWARE OF OIL ISSUES WITH THE VACUUM PUMP, WHICH COULD LEAD TO A CATASTROPHIC ENGINE BREAKDOWN. OIL FEED HOLE ON THE PUMP CAN BECOME CLOGGED ON THE PUMP. VACUUM PUMP WILL INADEQUATELY SUPPLY OIL TO THE VITAL MOVING PARTS ON THE ENGINE.WE HAD JUST COMPLETED AN OIL CHANGE A WEEK BEFORE THIS FAILURE. MANUFACTURE INTERVALS FOR OIL CHANGES, PUT FAILURE OF PUMP A REALITY, NOT A POSSIBILITY. *TR
DAUGHTER WAS DRIVING THE VEHICLE AND WHILE STOPPED AT A TOLL BOOTH ON THE NJ TOLL ROAD, THE CAR SHUT DOWN AND COULD NOT BE RESTARTED. AFTER SEVERAL MECHANICS, THE 3RD MECHANIC HAS DIAGNOSED THE PROBLEM AS " LOCKED UP VACUUM PUMP ON ENGINE THAT CAUSED CAMSHAFT SPROCKET TO SNAP CAUSING BENT VALVES IN ENGINE,MOTOR OIL WAS FULL ." TOTALLY UNSAT. *TR
TL* THE CONTACT OWNS A 2007 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A MECHANIC FOR INSPECTION AND THEY STATED THAT THE TIMING CHANGE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 41,000. UPDATED 07/12/13*LJ
WITH ONLY 23,000 MILES, ENGINE EXHIBITED A LOUD RATTLING NOISE AT IDLE, AND RUNNING UP TO ABOUT 2800 RPM, WHEN NOISE WOULD DISAPPEAR. TOOK IT IMMEDIATELY TO DEALER, WHO DIAGNOSED IT AS A FAILURE OF THE TIMING CHAIN TENSIONER PISTON; THAT FAILURE CAUSED THE CHAIN TO SKIP AND THROW THE CAM TIMING OUT OF ALIGNMENT, ACCORDING TO THE DEALER... COST OF $188.00 TO REPLACE TIMING CHAIN TENSIONER, AND $471 TO DIAGNOSE CAM TIMING SKIP AND RESTORE CAM TIMING... TOTAL COST $659. DEALER REFUSED TO SUBMIT CLAIM TO MINI NORTH AMERICA FOR GOODWILL COVERAGE, DESPITE OUTSTANDING CONDITION, LOW MILEAGE, REGULAR DEALER MAINTENANCE, AND PROPER OIL LEVELS AND CHANGE INTERVALS. THIS ISSUE WITH THE TIMING CHAIN TENSIONER FAILURE AND RESULTING DAMAGE IS WELL KNOWN AND WELL DOCUMENTED AND SHOULD BE THE SUBJECT OF A RECALL AND REPAIR OF ENTIRE TIMING CHAIN SYSTEM AT MINI'S COST-- SEVERE CASES CAN RESULT IN CATASTROPHIC ENGINE FAILURE AT HIGHWAY SPEED AND POTENTIAL CRASHES/FATALITIES. NHTSA, PLEASE MAKE MINI DO THE RIGHT THING!!!! *TR
I WAS THE ONE THAT REPORTED THE "DEATH RATTLE" ON MY WIFE'S MINI COOPER A FEW WEEKS AGO. I'M HAPPY TO REPORT THAT THE ENGINE WAS NOT DAMAGED AND MINI FIXED IT FOR $1800, WHICH WAS RIGHT IN LINE WITH THEIR ESTIMATE. THEY REPLACED THE TIMING CHAIN (IT WAS STRETCHED 70MM... 70!!), THE TENSION PULLEY, THE GUIDE, CHANGED THE OIL, REPLACED THE AUX WATER PUMP (WAS A RECALL SO IT COST $0), RETIMED THE ENGINE, WASHED THE CAR, AND CLEANED THE ENGINE BAY. THE GOOD NEWS IS THAT THE CAR RUNS LIKE NEW. THE GREAT NEWS IS THAT THE SERVICE MANAGER TOLD ME HE CALLED MINI ON MY BEHALF AND THEY GAVE US A $500 DISCOUNT ON THE REPAIR SINCE THE CAR WAS "ONLY A COUPLE OF YEARS OUT OF WARRANTY". PERHAPS THAT MEANS MINI IS FINALLY WAKING UP TO THIS PROBLEM? I'LL NEVER UNDERSTAND HOW BETWEEN THE TIMING CHAIN STRETCHED 70MM, AND THE BROKEN PIECE OF GUIDE RATTLING AROUND FOR WHO KNOWS HOW LONG, DIDN'T DESTROY THE ENGINE... BUT I'M NOT COMPLAINING. ANYWAY, JUST WANTED TO LET OTHER MINI OWNERS KNOW THAT THERE'S HOPE AFTER ALL. AND $1300 IS BETTER THAN $1800 ANY DAY OF THE WEEK. CAR RUNS GREAT AND NEITHER MY WIFE AND I REALIZED HOW MUCH POWER THE CAR HAD LOST. WE'RE STILL GETTING RID OF IT THOUGH... ENOUGH IS ENOUGH... EVERY TIME SOMETHING GOES WRONG WITH THIS CAR, IT'S DRAMA. AND THIS WAS THE LAST STRAW. GOOD LUCK EVERYONE. *TR
CAR HAS TIMING CHAIN NOISE ON COLD START-UP AND IF LEFT UNREPAIRED, IT WILL RESULT IN TIMING CHAIN FAILURE AND ENGINE DESTRUCTION. THIS IS A WIDESPREAD PROBLEM ON 2007 AND LATER MINI COOPER S. DEALER REFUSES TO REPAIR OUT OF WARRANTY AND, EVEN IF REPAIRED, THE PROBLEM WILL RETURN. THERE ARE CASES OF MULTIPLE ENGINE FAILURES TO SAME CAR. CAR ALSO USES 1 QUART OF OIL EVERY 2,000 MILES. *TR
I HAVE BEEN EXPERIENCING A MAJOR FLAW WITH OIL SUPPLY/RETURN LINES TO THE TURBO. A CONDITION EXISTS WHERE IF LEFT UNATTENDED AND UNCARED FOR CREATES THE HIGH RISK OF FIRE AND SUBSEQUENT LOSS OF ENGINE/VEHICLE. THIS EVENT CAN HAPPEN AT ANY TIME THE CAR IS BEING DRIVEN AND/OR LATER PARKED. THE RISK IS CREATED WHEN OIL ACCUMULATES, EITHER THROUGH TIME OR OVER A LEISURE DRIVE, AND COLLECTS NEAR/ON THE EXHAUST MANIFOLD & TURBO COMPONENTS, BOTH OF WHICH OPERATE AT EXTREMELY HIGH TEMPERATURES. IT IS BECOMING A DAILY TASK TO LOOK UNDER THE CAR HOOD AND INVESTIGATE FOR ACCUMULATION OF OIL NEAR THESE PARTS DUE TO THE FACT THAT THE CAR SMELLS OF BURNING PETROLEUM. NEED I BE MORE APPARENT OF BURNING OIL THAT WILL BURN AND DESTROY A CAR DUE TO A FAULTY PRODUCT? THIS HAS BEEN OCCURRING FOR THE MAJORITY LIFE OF THE CAR BUT HE ISSUE HAS NEVER BEEN PROFESSIONALLY ADDRESSED DUE TO DISREGARD OF THE MINI/BMW DEALERSHIPS TO ACCEPT THIS DESIGN FLAW. IF RESEARCHED FURTHER, THERE ARE MANY STANDARD EXAMPLES OF THIS DESIGN FLAW AND NUMEROUS DESCRIPTIONS, IMAGES, EXAMPLES, FORUMS, AND COMPLAINTS OF THIS FLAW OCCURRING IN MANY CARS OF VARIOUS STYLES, MILEAGE, AND TRIMS OCCURRING WITHIN THE SAME YEAR MODEL OF 2007. I HAVE ALSO EXPERIENCE MANY OF THE MAJOR FLAWS ALREADY LISTED AND COMPLAINED ABOUT ON THE NHTSA SUCH AS THE ??DEATH RATTLE?? BELT TENSIONER FAILING (LUCKILY NO CATASTROPHIC ENGINE FAILURE AND WHICH HAS BEEN LISTED NUMEROUS TIMES ON NHTSA, NUMEROUS), VALVE COVER REPLACEMENT (ALSO LISTED), ETC.
MY 2007 MINI COOPER S THERMOSTAT HOUSING HAS STARTED LEAKING TO THE POINT THAT IT WOULD CAUSE THE ENGINE TO OVERHEAT AT PROLONGED STOPS IN TRAFFIC IF FLUID IS NOT PUT IN THE OVERFLOW TANK. I HAVE BEEN READING VARIOUS THREADS REGARDING THIS ISSUE AND SEE THAT THERE ARE SEVERAL REPORTS OF THIS FAILURE, HOWEVER MINI DOES NOT SEEM TOO WORRIED ABOUT THIS PART. *TR
JUST WANTED TO REPORT ANOTHER CASE OF THE "DEATH RATTLE". MY WIFE HAS A 2007 MINI COOPER S WE BOUGHT NEW IN SEPT. 2007. SHE COMPLAINED OF A LOUD RATTLE WHEN SHE STARTED THE CAR FOR ABOUT 5-10 MINUTES UNTIL WARM. THOUGHT IT MIGHT BE A LOOSE EXHAUST COMPONENT UNTIL IT STARTED HAVING IDLE ISSUES. WE TOOK IT TO A LOCAL SHOP AND THEY "REBOOTED" THE COMPUTER AND THE IDLE PROBLEMS WENT AWAY BUT THE RATTLE PERSISTED. OUR CLOSEST MINI DEALER IS AN HOUR AWAY SO WE DON'T TAKE IT TO THEM UNLESS WE HAVE TO. EARLY LAST WEEK THE OIL LIGHT CAME ON. CHECKED THE OIL AND OIL LEVEL WAS FINE... ALTHOUGH THE DIPSTICK DID NOT WANT TO GO BACK IN THE ENGINE. OIL LIGHT WOULD COME AND GO OVER THE NEXT FEW DAYS. SHE TOOK IT TO THE LOCAL SHOP AGAIN TO HAVE THE RATTLE CHECKED AND THE OIL CHANGED SINCE IT WAS ALMOST DUE. THEY FOUND THE GUIDE FOR THE TIMING CHAIN WAS BROKEN AND LAYING IN THE BOTTOM OF THE COVER. THEY CALLED OUR CLOSEST MINI DEALER, SAID IT WAS A "COMMON PROBLEM" WITH TURBO MINIS, AND WE SHOULDN'T DRIVE IT. HAD IT TOWED TO MINI AND THAT'S WHERE IT SITS. THEY HAVEN'T WORKED ON IT YET AND THEY WILL CALL ME WHEN THEY DO, BUT AN EARLY ESTIMATE IS ~$1800 TO REPAIR, AS LONG AS THE ENGINE ISN'T DAMAGED (WHICH IT ISN'T AS THE CAR STARTS AND RUNS FINE). I ASKED MINI ABOUT IT BEING COVERED UNDER SOME SORT OF WARRANTY AFTER READING ALL THE HORROR STORIES SINCE IT'S A KNOWN PROBLEM BUT THEY SAID SINCE THE OIL LEVEL WAS LOW, AND LOW OIL LEVELS EXACERBATE THE PROBLEM, THERE'S NOTHING THEY CAN DO. HAD NO I
TURBO OIL SUPPLY LINE FROM ENGINE TO TURBO LEAKING EXCESSIVE OIL REQUIRING REPLACEMENT. POOR ENGINEERING DESIGN OF COMPRESSION FITTING LED TO PREMATURE FAILURE. CONTINUED OPERATION OF VEHICLE WITH THIS CONDITION WOULD RESULT IN CATASTROPHIC ENGINE AND OR ENGINE TURBO FAILURE. MINI OF MARIN WAS NOTIFIED OF THE ONGOING ISSUES AND WERE TOLD THEY HADN'T HEARD OF THE ISSUE. CAR SMOKES UP IF DRIVEN SLOW. MUST BE ADDRESSED IN RECALL. *TR
WITHOUT WARNING OR CAUSE, THE TIMING CHAIN & TENSIONER FAILED, WHICH RUINED MY ENGINE. JUST THE TIMING CHAIN COSTS $2000-$3000 TO FIX, BUT SINCE MY ENGINE IS GONE AS WELL THAT NUMBER IS MORE LIKE $6000-$7000. THIS IS A 2007, AND SINKING HALF OF THE VALUE OF THE CAR BACK INTO IT DOES NOT MAKE SENSE. THIS IS A HUGE ISSUE THAT NEEDS TO BE DEALT WITH. IT IS OBVIOUSLY A MANUFACTURER ISSUE AS OTHERS HAVE ALSO REPORTED THIS ISSUE AT VARIOUS MILEAGE STAGES. PLEASE DO SOMETHING ABOUT THIS. *TR
I PURCHASED THE VEHICLE AS IS FROM A SMALL LOCAL LOT JANUARY OF 2013, EVERYTHING CHECKED OUT AS PERFECT. I LOVE THE CAR. WAS DRIVING HOME FROM WORK AND LUCKILY I WAS ABOUT 10 MILES FROM HOME AND AT THE SPEED OF 35 MPH WHEN IT FELT LIKE IT WAS STUCK IN A GEAR (CAR IS AUTOMATIC) THEN I NOTICED MY CHECK ENGINE LIGHT CAME ON. I REMAINED AT THE SPEED OF 35MPH OR LOWER BECAUSE I DIDN'T WANT TO TAKE ANY CHANCES. THEN MY BRAKE LIGHT CAME ON WHICH MADE ME THINK I HAD BRAKE ISSUES. I PARKED IT LIFTED THE HOOD AND IT WAS EXTREMELY HOT AND YOU COULD HEAR THE FANS RUNNING EXTRA HARD. WE TOOK IT TO A LOCAL GUY TO LOOK AT IT AS HE TOLD US HE JUST HAD A MINI IN WITH SAME ISSUE WEEKS BEFORE AND AAA CAME TO TOW IT TO HENDRICK MINI IN CHARLOTTE. THEY THOUGHT IT WAS VALUE STEMS AND ETC FIND OUT A FEW HOURS LATER NOT THE CASE I NEED A WHOLE NEW TRANSMISSION. THE CAR IS A '07 WITH ONLY 54K MILES ON IT IN PERFECT CONDITION. MAKES NO SENSE. MINI/BMW US HAS HEARD OF MY COMPLAINT AND HAS TOLD ME THERE IS NOTHING THEY WILL DO TO MAKE IT RIGHT. IF YOU ASK ME FROM EVERYTHING I'VE READ ONLINE THIS NEEDS TO BE A RECALL AS EVERYONE HAS HAD THE SAME ISSUE. THIS IS VERY UNSAFE AND I CAN'T AFFORD $9K TO PAY FOR A NEW TRANSMISSION. I LOVED MY MINI COOPER BUT AS IT STANDS RIGHT NOW I'M CAR LESS AND LEFT MAKING PAYMENTS ON A CAR I CANNOT EVEN DRIVE AND IT IS SITTING IN THE SHOP ON HOLD FOR THE TIME BEING. MINI/BMW NEEDS TO REALIZE ALL OF THE CUSTOMERS THEY ARE LOSING OVER THIS. *TR
I WAS DRIVING ON A WINDY ROAD WHEN WITH NO WARNING MY POWER STEERING WENT OUT AND FORCED ME INTO ON COMING TRAFFIC. LUCKILY I WAS ABLE TO REGAIN CONTROL AND MOVE TO THE SHOULDER. WHEN I TURNED OFF THE CAR AND RESTARTED IT, THE POWER STEERING WAS WORKING, BUT STOPPED AGAIN AT MY HOME. THE IGNITION KEY WAS EXTREMELY HOT TO THE TOUCH WHEN I REMOVED IT. *TR
I TOOK MY MINI S IN TO THE SHOP FOR BRAKE MAINTENANCE, TO BE TOLD THAT THE TENSIONER HAD FAILED AND THE TIMING CHAIN KIT HAD TO BE REPLACED. UNNECESSARY TO MENTION, THIS IS A VERY EXPENSIVE REPAIR. AFTER DOING MUCH RESEARCH, I HAVE FOUND THAT THE TENSIONER IN THE MINI HAS BEEN AN ISSUE FOR QUITE SOME TIME, SOME SITES HAVE QUOTED SINCE 2007. HAD I NOT TAKEN MY CAR IN FOR A COMPLETELY UNRELATED ISSUE, MY TIMING CHAIN COULD HAVE BROKEN, RESULTING IN A THROWN ROD AND A BLOWN ENGINE, WHICH CAN BE INCREDIBLY DANGEROUS. THIS TENSIONER IS A DEFECTIVE PIECE WHICH CAUSES SIGNIFICANT DAMAGE TO THE TIMING CHAIN AND AREA COMPONENTS WHEN IT FAILS. DUE TO THE NATURE OF THIS ISSUE AND THE NUMBER OF COMPLAINTS SEEN ON THE WEB, A MANUFACTURER'S RECALL SHOULD BE MADE. *TR
TOOK VEHICLE IN TO MINI OF THE WOODLANDS TO HAVE RECALL WORK DONE TO THE VEHICLE AND WHILE IT WAS THERE HAD THEM DO A DIAGNOSTIC TO ENSURE CAR WAS IN GOOD SHAPE. WAS TOLD THAT IT NEEDED A NEW TIMING CHAIN AND THAT I SHOULDN'T DRIVE IT. WAS TOLD TO TOW IT HOME OR LEAVE IT WITH THEM AND THEY WOULD FIX IT FOR CLOSE TO $2500. THE CAR HAS 37,000 MILES. REALLY? FEEL LIKE THERE'S A NICE SCAM GOING ON WITH A PRODUCT THAT HAS OBVIOUS DEFECTS WITH THIS TIMING CHAIN ISSUE. THERE ARE COMPLAINTS ALL OVER THE INTERNET. NO VEHICLE SHOULD NEED A NEW TIMING BELT WITH THIS LOW OF MILEAGE. MINI NEEDS TO DO THE RIGHT THING AND ISSUE A RECALL FOR THIS PROBLEM. *TR
ON 2/4/13 HAD MY CAR TAKEN TO GLOBAL IMPORTS BMW/MINI DEALERSHIP ON 5925 PEACHSTREET IND.BLVD.ATLANTA,GA. (THE CYLINDER HEAD COVER HAD TO BE REPLACED,WAS LEAKING, I PAID $1291.45 FOR THE SERVICE). I PICKED UP MY CAR ON 2/5/13, ACCORDING TO THEM IS WAS GOOD TO GO. STARTED HEADING BACK HOME, WHEN THE ENGINE LIGHT POPPED UP AGAIN, THE CAR STARTED SMOKING,SHAKING,IT WOULD NOT DRIVE HIGHER THAN 40MILES., GOT OFF I-75 IN MACON GA, CALLED ROADSIDE SERVICES, HAD CAR TOWED BACK TO THE DEALERSHIP MENTIONED ABOVE FOR REPAIRS. THEY KEPT IT FOR A WEEK. THEY CALL ON 2/20/13 TELLING MY THE CAR WAS READY FOR PICK UP. I RETURNED TO ATLANTA THE FOLLOWING DAY 2/21/13. THEY CHARGED ME FOR SERVICE $3,991.57 . HEADED BACK TO FLORIDA ON 2/23/13, AND NOT EVEN HALF WAY, ON I-75, THE ENGINE LIGHT POPPED UP AGAIN, THE CAR WOULD NOT HIGHER THAN 40MILES, HAD CAR TOWED TO THE MINI OF SOUTH ATLANTA DEALERSHIP IN UNION CITY,AND IM AWAITING TO HEAR FROM THEM WHEN TO COME AND PICK UP MY CAR. WHEN THE RECALL WAS FIRST ANNOUNCED,I TRIED TO CONTACT BMW/MINI HEADQUATERS, THEY TOLD ME I WILL RECEIVE A LETTER IN THE MAIL REGARDING THE RECALL,WHICH I NEVER RECEIVED. I NEED HELP FORCING THESE PEOPLE TO BE RESPONSIBLE, FIX MY CAR OR IF NOT REIMBURSE ALL THE MONEY I HAVE INVESTED IN REPAIR (NOT ONLY IN ATLANTA BUT IN FLORIDA AS WELL). PLEASE I NEED YOUR ADVISE. A VERY FRUSTRATED MINI COOPER S DRIVER . *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2007 Mini Cooper S → · Every Cooper S year → · How the figures are calculated →