WHILE DRIVING VEHICLE AT ANY SPEED ACCELERATOR PEDAL STICKS INTERMITTENTLY. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS..*AK
2000 Mercury Villager complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
CONSUMER STATES THAT WHILE DRIVING GAS PEDAL STICKS. CONSUMER HAS TO PHYSICALLY "MASH" PEDAL TO UNSTICK. TS
VEHICLE EXPERIENCED A PROBLEM WITH THE BRAKE CALIPERS GRINDING TOGETHER, WHICH CAUSED EXTENDED STOPPING DISTANCE. TS *JB
AFTER VEHICLE HAD BEEN WARMED UP ACCELERTOR PEDAL WOULD STICK INTERMITTENTLY. VEHICLE BEEN TO THE DEALER ON TWO OCCASIONS, AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER INFROMATION.*AK
THE UPPER STRUT MOUNTING HOUSINGS FILL WITH WATER WHEN IT RAINS AND WHEN SNOW MELTS, CAUSING PREMATURE RUSTING OF THE EXPOSED NUTS AND BOLTS. THE DEALER STATES THE PROBLEM WAS A DESIGN FLAW. *YH
ON JUNE 8, 2002 I WAS DRIVING DOWN A MAJOR HWY IN LOUISIANA. I WAS DRIVING 70 MILES PER HOUR WHICH WAS THE POSTED SPEED LIMIT. A CAR CLIPPED MY FRONT END AND CAUSED ME TO GO OFF THE HIGHWAY INTO THE GRASS. I DON'T KNOW IF MY BRAKES WERE A PROBLEM BECAUSE THEY ARE ANTI-LOCK SO I'M NOT SURE IF THIS WAS SUPPOSE TO HAPPEN ALONG WITH THE AIRBAGS BUT WHEN I APPLIED THE BRAKES THE VAN WOULD NOT STOP. I ENDED UP BACK ON THE FREEWAY ACROSS TRAFFIC STILL GOING IN THE SAME DIRECTION, AND HIT A METAL GUARDRAIL HEAD ON THAT WAS LOCATED BESIDE THE CONCRETE WALL THAT HOLDS UP THE BRIDGE. THE VAN THEN BOUNCED OFF THE WALL, HIT IT AGAIN THEN TURNED AROUND. THIS IS ALL THAT I CAN REMEMBER. WHEN MY VAN HIT THE GUARD RAIL MY HEAD HIT THE STEERING WHEEL. THE AIRBAGS ON EITHER SIDE DID NOT DEPLOY. MY HUSBAND HIT THE DASHBOARD ON THE PASSENGER SIDE. I HAVE PICTURES FROM THE CRASH WHERE THE AIRBAGS DID NOT EVEN ATTEMPT TO DEPLOY, I SPOKE WITH ROBERT SMITH AT THE DEALERSHIP WHERE THE VAN WAS TOWED. HE STATED THAT BY LOOKING AT THE VAN BECAUSE IT HAS BEEN DECLARED A TOTAL LOSS HE'D WISHED THE AIRBAGS HAD DEPLOYED , BUT LUCKILY WE ALL WALKED AWAY FROM THE CRASH. HE DID STATE THAT THERE ARE SEVERAL SENSORS AND THAT THEY ALL HAVE TO REGISTER AND HIT HAS TO BE A HEAD ON CRASH. MY COMMENT WAS GOING 70 MILES PER HOUR AND HITTING A METAL GUARD RAIL HEAD ON, HOW MUCH HEAD ON DO YOU NEED?*AK
PASSENGER'S SIDE SEAT BELT LOCKS WHILE VEHICLE IS NOT STARTED. ALSO, PASSENGER'S FRONT AND REAR SEAT BELTS WILL NOT RETRACT. DEALER HAS REPLACED ALL SEAT BELTS. PLEASE PROVIDE FURTHER INFORMATION. *AK
VEHICLE SLIDING DOOR JAMS WHILE OPENING AND CLOSING. CONSUMER WOULD HAVE TO WIGGLE DOOR TO UNJAM IT. PLEASE PROVIDE FURTHER INFORMATION.*AK
THE LINING OF SHOE WAS COMPLETELY BROKEN.*AK
WHEN YOU PUSH ON THE ACCELERATOR SOMTIMES IT STICKS AND LIKE SOMETHING IS BLOCKING IT. WHEN IT UNSTICKS THE ADDED PREASURE CAUSES THE VAN TO SHOOT FORWARD AND YOU COULD REAR END ANOTHER VEHICLE OR LOOSE CONTROL AROUND A CORNER. I REPORT THIS AND THE DEALERSHIP DID NOT CARE BECAUSE THEY WERE TO BUSY TIO GET TO IT THE DAY I TOOK THE VEHICLE IN.*AK
TOTAL BRAKE FADE, NOT PEDAL, BRAKES JUST WOULDN'T HOLD. HAD NORMAL PEDAL. ACCORDING TO AN ACCIDENT INVESTIGATOR I AM TALKING TO, HE HAS AT LEAST ONE OTHER CASE SIMILAR. THIS INVOLVED A 2001 NISSAN SUV. IN THAT CASE IT WAS FOUND THAT THE RIGHT FRONT WHEEL SENSOR WAS NOT SENDING THE PROPER SIGNAL FOR A FAILURE(WHICH WOULD HAVE DISABLED ABS) BUT NOT PROPER SIGNAL FOR ABS TO WORK. *AK
TRAVELING INSIDE LANE; CRUISE ON 60MPH. ROCK IN ROAD APPEARED SIZE OF SOFTBALL. PASSED OVER ROCK SCRAPPING BOTTOM OF MANIFOLD SHIELD, HITTING THE PLIABLE PLASTIC SHIELD BREAKING FUEL PURGE VALVE, AND BENDING REAR STABILIZER BAR. LIST OF PARTS ORDERED FOR REPAIR BY GARAGE AND INSURANCE ADJUSTOR: CLOCK SPRING, AIRBAG CONTROL MODULE, STEERING WHEEL AND INSTRUMENT PANEL AIRBAGS, FUEL TANK, REAR STABILIZER BAR AND BRACKET, FRONT LOWER AIR DEFECTOR, FUEL PURGE VALVE, AND ALIGN 4 WHEEL SUSPENSION. NO ONE HAS AN ANSWER TO WHY THE AIRBAGS DEPLOYED ONLY, "THE ROCK DID IT." JACK IS TOTALLY DISABLED (ASBESTOS IN THE LUNG) AND JUST USED UP ANOTHER ONE OF HIS NINE LIVES. HE HAD BURNS ON HIS RIGHT THUMB/HAND AREA, FOREARM,; ALONG WITH SWELLING, BURNS ON HIS ABDOMEN, AND BROKEN BLOOD VESSELS IN THE CHEST AREA. THE CAR DID NOT STOP RUNNING, BUT DUE TO THE GASES AND SMELL, JACK GOT OUT ASAP AND A LADY THAT STOP TO ASSIST TURNED THE IGNITION OFF AND REMOVED KEYS. THE CAR IS STILL AT FORD WAITING FOR PARTS.
AIR JUST QUITS AND BLOWS OUT AT 115 DEGREES AND HIGHER. FOUR UNSUCCESSFUL ATTEMPTS TO REPAIR. *AK
ON TWO OCCASIONS, WHILE MY WIFE WAS DRIVING, THE ENGINE BEGAN TO RACE WITH NO WARNING, NEARLY CAUSING AN ACCIDENT. IN ONE CASE, A PEDESTRIAN WAS IN FRONT OF THE VEHICLE AND WOULD HAVE BEEN SEVERLY INJURED IF MY WIFE WAS UNABLE TO KEEP THE CAR UNDER CONTROL. IN BOTH CASES, THE EVENT OCCURRED WHILE SHE WAS MANUVERING IN TIGHT CONFINES IN A PARKING LOT. THE ENGINE BEGAN TO RACE AND THE POWER STEERING REFUSES TO RESPOND. SHE HAD ALL SHE COULD DO WITH ALL HER STRENGTH TO KEEP THE CAR UNDER CONTROL BY EXTREME PRESSURE ON THE BRAKES. THE FIRST INCIDENT WAS REPORTED TO CONDIT FORD. THE SECOND JUST HAPPENED TODAY AND WILL BE REPORTED TO CONDIT FORD TOMORROW. THERE WAS NO INJURY TO ANYONE OR DAMAGE TO ANY PROPERTY IN THESE INCIDENTS BUT WE DO NOT WANT TO WAIT UNTIL THERE IS DAMAGE OR INJURY, TO REPORT THE PROBLEM. MY WIFE SUCCESSFULLY PUT THE VEHICLE INTO "PARK" IN BOTH CASES, AFTER WHICH THE ENGINE RETURNED TO A NORMAL IDLE. THE INCIDENTS HAPPENED ABOUT TWO MONTHS APART. THE FIRST IN JANUARY, THE SECOND JUST TODAY.*AK
WHILE TRAVELING NOTICED GAS PEDAL TO FLOOR BOARD STUCK,CONSUMER DEPRESSED IT WITH FORCE TO RELEASE GAS PEDAL. *AK DEALER STATED PROBLEM WAS WITH THE THROTTLE BODY, THAT IT NEEDED CLEANED AND LUBRICATED. *SLC
CONSUMER HAS TAKEN VEHICLE TO DEALER 3 TIMES TO REPAIR BRAKES, BUT PROBLEM STILL EXISTS. *AK
WHEN AIR CONDITIONER IS TURNED ON WHILE STATIONARY OR MOVING THERE IS AN EXPLOSION WHICH CAUSES THE CAR TO JOLT FORWARD MOMENTARILY. ALTHOUGH THIS LASTS ONLY A COUPLE OF SECONDS THE LOUD CONCUSSION AND JOLT CAN CAUSE MOMENTARY LOSS OF CONTROL AND RAISES THE RISK OF INJURY.T*AK
CONSUMER WAS TRAVELING 45MPH ON HIGHWAY THE CAR STARTED VEERING TO LEFT, HEADING TOWARDS MERIDIAN STRIP, SHE LOST CONTROL OF VEHICLE AND IT HIT A CURB. STEERING GEAR BOLTS WEREN'T UP FOR INSPECTION. DEALERSHIP WAS AWARE OF PROBLEM. *AK *SLC
THE DESIGN OF THE INSTRUMENT PANEL HAS A WHITE FACE, WHICH CREATES VISIBILITY PROBLEMS WHEN TRYING TO READ GAUGES DURING DAY LIGHT HOURS.*ET
TAILGATE HYDRAULIC CYLINDER WILL NOT LIFT THE GATE UPWARD PROPERLY. DEALER NOTIFIED, AND INFORMED CONSUMER THAT IT MEETS THE PRESCRIBED SPECIFICATIONS. *AK
THE LOCATION OF THE GAS PEDAL AND THE BRAKE PEDAL ARE TOO CLOSE TOGETHER. DRIVER CAN PRESS BOTH PEDALS AT THE SAME TIME. THIS MAY CAUSE A LOSS OF CONTROL AND CRASH. IT IS POSSIBLE TO MOVE GAS PEDAL BRACKET WHERE RODS ARE ATTACHED. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Mercury Villager → · Every Villager year → · How the figures are calculated →