1999 Mercury Villager complaints

THE AIR FILTER FOR ENGINE INTAKE CAN'T BE CHANGED WITHOUT TAKING THE ENTIRE INTAKE MANIFOLD APART. *SLC

WHILE DRIVING AT ANY SPEED AND WHEN MAKING TURNS EITHER TO LEFT OR RIGHT, VEHICLE WILL MAKE NOISE INF RONT AND REAR, LIKE GETTING HIT.*AK

I REPORTED TO THE DEALER THAT THE AUTO TRANS MAKES A "CHIRP" NOISE BETWTEEN 2ND & 3RD GEAR. THEY INITIALLY DENIED A PROBLEM. I RECENTLY CONFRONTED THE DEALER WITH SB613610 AND THEY CLAIM THAT OPERATION AND DURABILITY ARE UNAFFECTED BY THIS NOISE. YET THEIR OWN INTERNAL DOCUMENTS REVEAL THAT VEHICLES MADE AFTER 5/19/00 WILL NOT HAVE THIS PROBLEM. WHAT DID THEY DO TO CORRECT THE PROBLEM IN NEWER VEHICLES? WHY ARE THEY UNWILLING TO CORRECT THE PROBLEM IN EXISTING VEHICLES? YOUR ASSISTANCE IN INVESTIGATING THIS PROBLEM IS GREATLY APPRECIATED.

WHEN APPLYING BRAKES A NOISE OCCURRED AND PEDAL WENT TO THE FLOOR ,CAUSING EXTENDED STOPPING DISTANCE. PLEASE GIVE ANY FURTHER DETAILS. *AK

VIBRATION IN FRONT. DEALER BALANCED TIRES AND THEN REPLACED TIRES. STILL VIBRATES AND THUMPS. DEALER SAYS FORD IS LOOKING INTO IT.

BRAKE LIGHT ON THE LEFT SIDE OF THE VEHICLE FAILED. YH

WHEN TRYING TO MERGE INTO TRAFFIC VEHICLE WOULD SEEM TO HANG UP. DEALER HAS CLEANED THROTTLE LINKAGE, BUT DEFECT HAS REOCCURRED. *AK

THROTTLE CONTROL STUCK WHILE STOPPED AT TRAFFIC LIGHT DUE TO THROTTLE BODY FAILURE. YH

WHILE DRIVING 40 MPH + FRONT END SHAKES VIGOROUSLY WHICH MAY CAUSE A LOSS OF VEHICLE CONTROL DEALER CANNOT DETERMINE THE CAUSE OF THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK

INTERMITTENTLY VEHICLE EXPERIENCED NON-ACCELERATION WHEN APPLYING THE ACCELERATOR PEDAL. DEALER NOTIFIED, AND INFORMED CONSUMER THAT PARTS WERE ON BACK ORDER SINCE JANUARY 2000. CAN NHTSA SHARE SOME LIGHT ON THIS MATTER. *AK

THE PASSENGER BENCH SEAT SHAKES EVEN AFTER BEING REPLACED FOR THE SAME PROBLEM. YH

LEASED VEHICLE 6/99. ENGINE KNOCKED - REPLACE ENGINE 9/99. REPLACED 2ND TIME FOR SAME PROBLEM 3/99. STILL KNOCKS - WILL PROBABLY REPLACE 3RD TIME.

WHEN PRESSING ON ACCELERATER VEHICLE WILL NOT GO. WHEN AT A STOP SIGN AND GETTING READY TO ACCELERATE, PEDAL WILL NOT PUSH DOWN, IF WANTING TO PASS SOMEONE, ACCELERATOR PEDAL WILL NOT GO DOWN. CONSUMER FEELS THIS IS UNSAFE BECAUSE KIDS ARE PRESENT IN VEHICLE, AND SOMEONE COULD EASILY RUN INTO THE BACK OF VEHICLE.

PRESS TO RELEASE FEATURE ON THE PARKING BRAKE IS CONFUSING. YH

FUEL TANK PUNCTURED BY REAR SUSPENSION COMPONENT DURING ROLLOVER CRASH. YH

WHEN DRIVING TURN SIGNAL CHIMES AND WINDSHIELD WIPERS WILL TURN ON/OFF BY THEMSELVES. ALSO, TAPE PLAYER PERFORMS ERRATICALLY. *AK

IN JANUARY, 2000 AND NOW TODAY, MARCH 6, THE SOCKET CONNECTING THE POWER TO THE HEAD LAMP BULBS HAVE BOTH FAILED. THE LEFT ONE FAILED IN JANUARY AND THE RIGHT ONE FAILED TODAY. IN BOTH CASES, THE GROUND TERMINAL OF THE SOCKET SEEMS TO BE CORRODED AND THE PLASTIC IN THAT AREA OF THE SOCKET IS SLIGHTLY MELTED. AS NEITHER HIGH OS LOW BEAMS WOULD WORK, A BAD GROUND CONNECTION WOULD MAKE SENSE. REPLACING THE SOCKET WITH A NEW ONE FIXED THE PROBLEM IN BOYH CASES. I HAVE ONE OF THE OLD SOCKETS IF YOU WOULD LIKE TO SEE IT. *AK

RECEIVED A MANUFACTURER'S RECALL NOTICE/ TAIL LIGHT SOCKET. DEALER NOTIFIED, AND REFUSED TO HONOR RECALL. NO REASON GIVEN. FEEL FREE TO PROVIDE ADDITIONAL INFORMATION. *AK

CONSUMER STATES WHILE DRIVING AT ABOUT 60 MPH FRONT DRIVER'S SIDE WINDOW POPPED OUT AND BROKE INTO LITTLE PIECES ALSO, REAR PASSENGER'S SIDE FRONT WINDOW POPPED OUT WHILE DRIVING AND BROKE INTO LITTLE PIECES. CONSUMER FEELS THIS IS A SAFETY ISSUE BECAUSE IT COULD CAUSE A LOSS OF CONTROL ON A BUSY STREET OR HIGHWAY. *AK

CONSUMER RECEIVED RECALL LETTER 99V347 CONCERNING TAIL LIGHT SOCKET. NO PARTS AVAILABLE TO REMEDY PROBLEM, AS OF 3-7-2000 STILL NO REPLACEMENT PARTS. *AK

GAS PEDAL GETS STUCK SO THAT IT CANNOT BE APPLIED IN SOME SITUATIONS. THIS HAS NEARLY CAUSED ACCIDENTS WHILE TRYING TO TURN CORNERS. DEALER HAS BEEN CONTACTED. *AK

VEHICLE DOES NOT RESPOND TO THE REVERSE MODE UNTIL HEAVY ACCELERATION IS APPLIED RESULTING IN HAZARDOUS CONDITION. YH

TURN SIGNALS ARE INOPERABLE, WHEN APPLYING THE SIGNALS, THEY ARE NOT VISIBLE FROM THE OUTSIDE OF VEHICLE, WHICH COULD BECOME DANGEROUS WHEN MAKING RIGHT OR LEFT TURNS . DEALER REPLACED THE SWITCH AND THE SOCKET WHICH DID NOT CORRECT THE PROBLEM. PROBLEMS HAVE FINALLY BEEN SOLVED AFTER 3 MORE TRIPS TO THE DEALER. *AK *ML

THIS VEHICLE HAS A VERY BAD SHAKE THAT IS FELT ALL THROUGH THE VEHICLE AND CAUSES THE STEERING TO BE DIFFICULT WITH IT PULLING BACK AND FORTH. THE DEALER HAS REPORTED THAT LL THE VANS OF THIS MAKE ON HIS LOT HAVE THIS SIMILAR PROBLEM, HOWEVER IN CONTACTING FORD THEY DO NOT RECOGNIZE THIS PROBLEM AND FEEL THAT IT IS A SEVERE SHAKING SEAT ONLY. THE VAN IS DANGEROUS TO DRIVE AT HIGHWAY SPEED OF 75 AS IT PULLS BACK AND FORTH. WE TRIED TO TELL THEM AND SO FAR WE HAVE BEEN TOLD THAT IT IS NOT A SAFETY ISSUE AND PICK UP OUR VAN FROM THE DEALER AS THEY HAVE NO FIX. WE KNOW THAT IT IS NOT SAFE. WE WANT FORD TO FIX THIS PROBLEM.*AK

RECALL99V347001, HEADLIGHTS. DEALER DOES NOT HAVE PARTS. *AK

LIFT ON REAR DOOR WILL NOT LIFTTING DOOR HIGH ENOUGH IN COLD WEATHER. I KEEP HITTING MY HEAD ON THE DOOR. I COMPLAINED TO THE DEALER AND WAS TOLD THAT THEY HAVE RECEIVED COMPLAINTS ABOUT THIS PROBLEM, BUT, THEY CANNOT DO ANYTHING ABOUT IT AT THIS TIME. *AK

MERCURY DEALER INFORMED US THAT THERE IS A PROBLEM WITH THE TRANSMISSION SLIPPING BETWEEN 2ND AND 3RD, HOWEVER FORD IS NOT FIXING THE PROBLEM BECAUSE IT IS STILL UNDER INVESTIGATION. IN THE MEANTIME, THEY SAY THE VAN IS SAFE TO DRIVE...HOWEVER WHEN PULLING OUT INTO TRAFFIC THEIR IS A SIGNIFICANT RISK AS TO WHETHER OR NOT THE VEHICLE WILL DECIDE TO GO INTO GEAR...CAUSING A POTENTIAL ACCIDENT. CAN YOU PLEASE LOOK INTO THIS PROBLEM? WE FEEL AS THOUGH THE MANUFACTURER IS GIVING US THE BRUSH OFF AND WE WOULD LIKE TO GET SOME RESULTS. THANK YOU. *AK

THE REAR SEAT BELT RETRACTOR JAMS ON A LEVER THATS LOCATED IN THE BACK SEAT WHEN THE BELT IS PULLED ALL THE WAY. THIS HAPPENS WHE THE BELT IS RETRACTING, AND WHEN THIS HAPPENS IN INABLES THE SEAT BELT SYSTEM. DEALER HAS BEEN CONTACTED, AND REPLACED THE SYSTEM ONCE BEFORE, BUT THE PROBLEM HAS OCCURRED AGAIN. *AK

VEHICLE WAS INVOLVED IN A 3-CAR ACCIDENT WHERE OWNER REARENDED ANOTHER VEHICLE AT 10 TO 15MPH, AND THE BENCH SEAT SEATBELTS DID NOT PROPERLY RESTRAIN OCCUPANT. OCCUPANT WAS THROWN INTO THE SEATS IN FRONT OF THEM. ALSO AIRBAGS DID NOT DEPLOY. DEALER HAS NOT SEEN VEHICLE. *AK

OWNER WAS INJURED BY THE LOCKING MECHANISM, DUE TO THE DESIGN PLACEMENT OF LOCK AND HANDLE, WHEN LOCKING WITH HAND ON HANDLE FINGER WAS SNAPPED. MJS

THE ENGINE HAD BEEN MAKING A KNOCKING SOUND UPON COLD STARTS UNTIL ENGINE WARMED UP. TOOK IT IN TO DEALERSHIP AND FOUND THEY WERE REPLACING ENGINE. WONDER IF THIS IS A COMMON PROBLEM WITH 1999 MERCURY VILLAGERS. I'M FILING THIS SO YOU WILL HAVE ON RECORD IN CASE OF OTHER COMPLAINTS.

THE WINDSHIELD WIPERS TURN ON WHENEVER THEY FEEL LIKE IT. SOMETIMES THEY DON'T COME ON AT ALL. THERE IS NO PREDICTING WHEN THEY WILL WORK OR NOT WORK...IT'S AT RANDOM. I REPORTED THIS TO THE DEALER. THEY SAID THEY CONTACTED FORD AND THERE IS NO "FIX" FOR THIS PROBLEM. IT IS DEFINATELY A SAFETY CONCERN TO HAVE WIPERS COME ON UNEXPECTEDLY OR NOT COME ON WHEN NEEDED.

DEFECTIVE DESIGN OF THE BRAKING SYSTEM CAUSED A GRINDING NOISE WHEN BRAKING, AND COULD CAUSE EXTENDED STOPPING DISTANCE WHICH MIGHT RESULT IN A CRASH. DEALER REPLACED FRONT BRAKE ROTORS TWICE, AND TURNED ROTORS ONCE/ BRAKE PADS 4 TIMES. ALSO NOIS ECOMING FROM SUB-FRAME BOLTS. DEALER COULD NOT DETERMINE THE CAUSE OF THE PROBLEM. *AK

OUR WINDSHIELD WIPERS SPORATICALLY TURN ON AND STARTLE DRIVER. THEY HAVE BEEN DOING THIS SINCE ABOUT TWO MONTHS AFTER WE BOUGHT VEHICLE. FORD IS AWARE OF THIS DANGER BUT CANNOT FIND A REPLACEMENT PART. THEY KNOW THE MULTIFUNCTION SWITCH IS DEFECTIVE ON MANY OF THE VANS BUT WILL NOT REPLACE UNTIL PRESUMABLY SOME TIME IN OCTOBER. MY WIFE AND I FEEL THIS IS A HAZARD. THEY WILL GO ON AS IF THEY ARE ON A 15 SECOND DELAY AND DO THIS FOR 10 MINUTES STRAIGHT, THEN STAY OFF FOR THE NEXT HOUR. FORD SAYS PULL THE FUSE TO THE WIPERS IF IT GETS ANNOYING.

WE ARE HAVING A LOT OF TROUBLE WITH THE STARTING OF THE VEHICLE. IT WONT START EASILY AND IT STRUGGLES TO IDLE WHEN THIS OCCURS. IT DOESNT OCCUR ALL THE TIME AND THE DEALER HAS BEEN UNABLE TO DIAGNOSE THE PROBLEM YET. THIS HAS BEEN DOING IT ON AND OFF FOR 2 MONTHS NOW. IT WILL WORF FINE FOR 2 DAYS THEN SUDDENLY JUNP OUT AND DO IT AGAIN.