INTERMITTENTLY WHILE DRIVING AT ANY SPEED ACCELERATOR PEDAL STUCK, AND VEHICLE EXPERIENCED SUDDENLY ACCELERATION. *AK
1999 Mercury Villager complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
GAS PEDAL STICKS ON MY 1999 MERCURY VILLAGER AND IS VERY UNSAFE. I TRANSPORT MY THREE CHILDREN EVERY DAY IN THIS VAN. I THOUGHT I PURCHASED A GREAT FAMILY VEHICLE BUT IT SEEMS JUST LIKE MANY OF THE OTHER COMPLAINTS ON THIS SITE MY PEDAL STARTED TO STICK AFTER JUST HITTING THE 30,000 MILE MARK. COINCIDENCE??? I DON'T THINK SO..... JUST HAD MY VAN IN FOR THOUSANDS OF DOLLARS OF SERVICE AND NOW THIS OCCURS AND I AM TOLD IT'S GOING TO COST ME AT LEAST $800.00 TO REPAIR THE THROTTLE ON MY 5 YR OLD VAN WITH ONLY 34,000 MILES ON IT. HOW IS THIS POSSIBLE??? *NM
WHILE VEHICLE WAS PARKED INSIDE THE PARKING LOT IT CAUGHT ON FIRE DRIVER WAS NOT HURT. FIRE DEPARTMENT AND POLICE RESPONDED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY. *AK
HEADLIGHTS SUDDENLY WENT OUT WHILE IN USE. THIS OCCURRED BECAUSE OF A SHORT IN THE ELECTRICAL SYSTEM WIRING. THE SOCKET MELTED. THIS COULD CAUSE A FIRE, PER THE DEALERSHIP. *AK DEALER REPLACED DRIVER SIDE HEADLIGHT SOCKET, WIRE HARNESS AND BULB. *LA
WHEN CONSUMER STOPPED AT A RED LIGHT VEHICLE RACED, MAKING IT HARD FOR THE DRIVER TO CONTROL THE VEHICLE ONCE IT STARTED MOVING. *AK DRIVER'S FOOT WAS ON THE BRAKE WHEN VEHICLE SUDDENLY MOVED FORWARD, REAR ENDING THE VEHICLE AND CAUSED FRONT-END DAMAGE IN THE CONSUMER'S VEHICLE. THIS IS THE SECOND OCCURRENCE OF THE VEHICLE SUDDENLY MOVING FORWARD SINCE PURCHASE ON MARCH 2003. CONSUMER THINKS THAT IT MAY BE A POSSIBLE COMPUTER SENSOR PROBLEM. ALSO, DEALER REFUSED TO EXAMINE VEHICLE. *LA
WHEN PUMPING GASOLINE IT LEAKED FROM UNDERNEATH THE FUEL FILLER NECK. THIS CAUSED A GASOLINE ODOR. DRIVER TOOK VEHICLE TO THE DEALER FOR ANALYSIS, AND MECHANIC HAS NOT RESOLVED THE PROBLEM. *AK *MR
GAS PEDAL STICKS, WHICH IS CAUSING A DELAY IN ACCELERATION. *AK
HEADLIGHTS FAIL FREQUENTLY ON MY 1999 MERCURY VILLAGER. THE DEALER INFORMS ME THAT THIS IS DUE TO OVERHEATING OF THE SOCKET WHICH PROVIDES POWER TO THE HEADLIGHT BULB. BOTH HEADLIGHT SOCKETS HAVE FAILED MULTIPLE TIMES ON THIS VEHICLE, YET THE DEALER INDICATES THAT NO TSB OR RECALL HAS BEEN ISSUED TO RESOLVE THIS ISSUE. I BELIEVE THAT THIS IS A GROSS SAFETY ISSUE AS THERE IS THE POSSIBILITY THAT ILLUMINATION COULD BE LOST DURING NIGHT DRIVING. TO MY KNOWLEDGE, THIS HAS NOT BEEN ADDRESSED BY NISSAN OR MERCURY.*AK
GAS PEDAL STICKING UPON ACCELERATION FROM STOP. WHETHER OR NOT AT LIGHT, STOP SIGN OR LEAVING PARKING SPACE. ALSO HAVING PROBLEMS WHEN ACCELERATING ON HIGHWAY WHEN PUSHING PEDAL DOWN TO ACCELERATE. PROBLEM IS WHEN I TRY TO PASS SOMEONE ON HIGHWAY, IT FEELS LIKE IT'S NOT GETTING ANY GAS. REPAIR FACILITY CLEANED THROTTLE CHAMBER WHICH SEEMS TO HELP. HOWEVER, THE PROBLEM WHEN TRYING TO ACCELERATE FAST WHEN PASSING SOMEONE IS STILL THERE. *JB
THE ACCELERATOR OF MY MERCURY VILLAGER STICKS. THIS PROBLEM OCCURRED PREVIOUSLY AND THE DEALER FIRST CLEANED THE THROTTLE BODY AND THEN IN JANUARY 2003 REPLACED THE THROTTLE BODY AT A COST OF ABOUT $400.00. LESS THAN A YEAR LATER THE PROBLEM HAS OCCURRED AGAIN. THE ACCELATOR ALWAYS STICKS. I WILL NOW HAVE TO PAY AGAIN TO HAVE A NEW THROTTLE BODY INSTALLED. I NOTICED ON THIS WEB SITE THAT THIS IS A VERY COMMON COMPLAINT FOR 1999 MERCURY VILLAGERS AND IT'S TWIN THE NISSAN QUEST, ALONG WITH 1999 MERCURY MOUNTAINEERS, & MERCURY COUGARS. I CAN'T UNDERSTAND WHY FORD ISN'T BEING REQUIRED TO DO SOMETHING ABOUT SUCH A DANGEROUS CONDITION. I'VE HAD MANY NEAR ACCIDENTS.*AK
OUR VAN ALSO EXPERIENCED MELTED HEADLIGHT SOCKETS FAILURE DUE TO A WEAK SOLDERING FROM THE WIRE TO THE SOCKET. UNBELIEVABLE THAT THIS IS NOT A RECALL. THE DEALER'S PARTS DEPARTMENT PERSON TOLD ME WHEN I ORDERED THE REPLACEMENT SOCKETS THAT THEY SELL LOTS OF THESE SOCKETS. WE HAD INTERMITTENT LIGHTING PROBLEM ON ONE SIDE, THEN THE OTHER, THEN TOTAL FAILURE OF BOPTH HEADLIGHTS. PLEASE REPORT YOUR EXPERIENCE. THIS MUST BECOME A RECALL. I WANTED TO FILE MULTIPLE OTHER PROBLEMS: THE TIRES AFTER COMPLAINING OF WOBBLING IN THE STEERING WHEEL FOR 3 YEARS, THE DEALER SAID THEY ARE OFFERING REPLACEMENT TIRES TO OWNERS WHO COMPLAIN, BUT NOT TO ALL OWNERS, AND THAT WAS NOT A RECALL, I DID NOT KEEP THE BRAND OR MODEL OF THE TIRES THE DEALER REMOVED. WITH THE NEW GOOD YEAR EAGLE TIRES THE VAN DRIVES FINE. THAT SHOULD HAVE BEEN A RECALL. A THIRD: THE LIGHTS AND LED'S OF THE SOUND SYSTEM GO ON AND OFF INTERMITTENTLY.*AK
WITHOUT WARNING ACCELERATOR PEDAL GOT STUCK THE FLOOR WHILE DRIVING 45-MPH, CAUSING THE CONSUMER TO LOSE CONTROL OF THE VEHICLE AND HIT AN EMBANKMENT. UPON IMPACT, BOTH FRONTAL AIRBAG DID NOT DEPLOY. DRIVER SUSTAINED INJURIES AND WAS TAKEN TO THE HOSPITAL. *AK
WITHOUT WARNING ACCELERATOR PEDAL STUCK TO THE FLOOR WHILE DRIVING 45 MPH, CAUSING THE CONSUMER TO LOSE CONTROL OF THE VEHICLE AND HIT AN EMBANKMENT. UPON IMPACT, BOTH FRONTAL AIRBAG DID NOT DEPLOY. DRIVER SUSTAINED INJURIES AND WAS TAKEN TO THE HOSPITAL. *AK
ON MY 1999 MERCURY VILLAGER MINIVAN, THE GAS PEDAL STICKS WHEN TRYING TO ACCELERATE FROM A STOP OR AFTER COASTING. I HAVE TO STEP HARD ON THE GAS PEDAL TO ACCELERATE. THIS IS UNSAFE BECAUSE WHEN THE VAN MOVES IT MOVES TO FAST, CAUSING PROBLEMS IF THERE IS A CAR IN FRONT OF ME. *LA
WHILE DRIVING AT VARIOUS SPEEDS THE CONSUMER WOULD HEAR A LOUD NOISE COMING FROM THE BRAKES. WHEN BRAKE PEDAL WAS DEPRESSED IT WOULD GO TO THE FLOOR AND THERE WOULD BE EXTENDED STOPPING DISTANCE. *AK DIFFERENT BRAKE COMPONENTS HAVE BEEN REPLACED SEVERAL TIMES BUT THE BRAKES CONTINUE TO FAIL. THE WINDSHIELD MOLDING FLAPPED WHILE DRIVING. THE DRIVER'S FRONT DOOR RATTLED WHILE DRIVING. THE DEALER LUBED THE WINDOW TRACKS. *NLM
HEADLIGHTS DO NOT TURN ON BY SWITCH. VEHICLE WAS SERVICED, AND THE MECHANIC NOTICED THAT THE HEADLIGHT SOCKET MELTED. DEALERSHIP REPLACED THE SOCKET LAMPS, BUT THE PROBLEM RECURRED. *AK
THE STRAP THAT WENT THROUGH THE BOTTOM OF THE SEAT CAME ALL THE WAY THROUGH. THE CHILD WAS NOT SECURE. *PH *JB
WHILE DRIVING AT 40/50 MPH VEHICLE WAS IN A FRONTAL COLLISION. FRONT OF VEHICLE WAS PUSHED INTO ITS CAB, BUT NONE OF THE AIR BAGS DEPLOYED. DRIVER SUSTAINED SLIGHT INJURIES. *AK
GAS PEDAL STICKS. FREQUENTLY AFTER COMING TO COMPLETE STOP AT A LIGHT, WHEN PUSHING DOWN ON GAS PEDAL, PEDAL GOES DOWN, BUT NOTHING HAPPENS. USUALLY, PEDAL MUST BE PUMPED SEVERAL TIMES BEFORE IT ENGAGES. HAD IT CLEANED OUT BY DEALER WHO SAID IT WAS NOT COVERED UNDER THE EXTENDED WARRANTY AND COST OVER $200.00. I REFUSE TO PAY TO HAVE IT REPAIRED/CLEANED AGAIN. THIS IS A SAFETY CONCERN AND FORD MOTOR COMPANY SHOULD REPLACE THE DEFFECTIVE PARTS. SOME DAY I WILL GET REAR-ENDED.*AK
WE OWN A '1999 MERCURY VILLAGER VAN. THE BRAKES HAVE HAD EXTENSIVE REPAIRS TWICE ,AND NOW MUST BE REPLACED AGAIN AFTER ONLY 13,000 MILES. SECONDLY, THE ACCELERATOR STICKS. IT HAS BEEN REPAIRED ONCE AND REQUIRES REPAIR AGAIN. (FIRST TIME UNDER WARRANTY. THIS TIME AT A COST OF APPROX. $460.) THE REPAIRMEN AT THE DEALERSHIP CLAIM THE DEVICE USED TO PREVENT SLUDGE FROM ACCUMULATING ON THE ACCELERATOR LINE TENDS TO WARP DUE TO HEAT EXPOSURE ALLOWING SLUDGE TO ACCUMULATE ON THE LINE AND CAUSING THE ACCELERATOR TO STICK. IT WAS FIRST REPAIRED AT 35,000 MILES AND NOW REQUIRES A SECOND REPAIR AT 73,000 MILES. *AK
THIS IS THE COMPLAINT LETTER I SENT TO PEP BOYS REGARDING THEIR FUTURA LTE P215/70R15 TIRES. I HAVE NOT SPOKEN TO THE STORE MANAGER BUT IN BOTH CASES WE SPOKE TO THE SERVICE MANAGER. WE PURCHASED TIRES IN FEBRUARY 2002 AT THE SOUTH 6TH AVENUE STORE IN TUCSON, ARIZONA. WE BOUGHT 4 TIRES AND ALL THE WARRANTIES POSSIBLE. ALL FOUR TIRES HAVE PROVEN TO BE DEFECTIVE. WE BLEW ONE OUT IN JUNE 2003 CAUSING PHYSICAL DAMAGE TO MY VEHICLE AND STILL HAD TO PAY ALMOST $60 TO REPLACE TWO TIRES AS WELL AS MY INSURANCE DEDUCTIBLE TO REPAIR MY VEHICLE. THEY WERE REPLACED AT STORE #769. THEN WE WENT TO SAN DIEGO IN AUGUST 2003 AND ONE OF THE TWO REMAINING TIRES SEPARATED ALMOST CAUSING DAMAGE AND/OR PHYSICAL HARM AGAIN. WE HAD THEM REPLACED AT STORE #735 AND AGAIN HAD TO PAY $63. I AM CONCERNED FIRST THAT THESE TIRES ARE DEFECTIVE AND COULD CAUSE FURTHER DAMAGE AND BODILY INJURY. I PLAN TO WRITE A SIMILAR LETTER TO THE DEPARTMENT OF TRANSPORTATION REPORTING THESE TIRES. FURTHERMORE, I DO NOT FEEL THAT I SHOULD HAVE HAD TO PAY ANY MONEY OUT OF MY POCKET DUE TO DEFECTIVE TIRES. WE WERE FORTUNATE TO NOT BE INJURED IN EITHER CASE AS I TRAVELED ON THE HIGHWAY WITH MY FAMILY AND HAVING TO CHANGE TIRES ON A BUSY HIGHWAY. THE TIRES IN QUESTION ARE FUTURA LTE P215/70R15 (DOTHYHLNCD489) WITH A 70,000 MILE TREAD WEAR GUARANTEE. WE HAD 20,000 MILES ON THEM WHEN THE PROBLEMS BEGAN TO OCCUR. BETWEEN THE COST OF REPLACING THESE DEFECTIVE TIRES AND MY INSURANCE DEDUCTIBLE THESE TIRES HAVE COST ME AN ADDITIONAL
GAS PEDAL STICKING. PROBLEM IS NOT IN THE CABLE. *AK
WHILE DRIVING AND WITHOUT WARNING THE ACCELERATOR PEDAL BECAME STUCK AND IT BECAME HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. *NLM AFTER THE VEHICLE WAS DRIVEN FOR OVER AN HOUR, THE PEDAL HAD BECOME STUCK IN WHICH EXTRA STRENGTH WAS APPLIED AND CAUSED THE VEHICLE TO LEAP FORWARD, THEN THE PEDAL MOVED. *SCC *JB
I HAVE A 1999 MERCURY VILLAGER PURCHASED FROM BLUE HILL LINCOLN MERCURY IN CANTON, MASSACHUSETTS. I HAVE A PROBLEM WITH THE SEAT BELT MECHANISM ON THE 2ND ROW OF SEATS ON THE FAR LEFT SIDE. THE BELTS WILL INTERMITTENTLY LOCK UP TRAPPING THE PASSENGER SUDDENLY. THE ONLY RECOURSE IS TO UNBUCKLE THEM AND RESET THEM. THIS PROBLEM OCCURRED ONCE BEFORE AND AFTER MUCH ARGUMENT THE DEALERSHIP RELUCTANTLY REPLACED THE MECHANISM. NOW I AM HAVING THE SAME EXACT PROBLEM AND SINCE I CANNOT DEMONSTRATE THE PROBLEM ON COMMAND, THE DEALERSHIP REFUSES TO REPLACE THE FAULTY MECHANISM. *JB
WHILE DRIVING AT ANY SPEED AND NO WARNING THE VEHICLES ACCELERATOR PEDAL STUCK AND IT BECAME DIFFICULT TO GET THE VEHICLE TO DECELERATE. *NLM
WHEN THE GAS PEDAL WAS PRESSED, THERE WAS A DELAY IN ACCELERATION. THE CONSUMER HAD TO PUMP THE GAS PEDAL TO GET THE VEHICLE TO MOVE. THE DEALER STATED NEW INJECTORS WERE NEEDED. *JB. ALSO THE BLOWER MOTOR FAILED. *JB
WHEN THE GAS PEDAL WAS PRESSED, THERE WAS A DELAY IN ACCELERATION. THE CONSUMER HAD TO PUMP THE GAS PEDAL TO GET THE VEHICLE TO MOVE. IT WAS LATER DETERMINED THAT THE THROTTLE WAS DIRTY. A FAULTY RESISTOR CAUSED THE BLOWER TO ONLY WORK ON HIGH. THE LEFT FRONT DOOR PANEL FELL OFF. *JB *NLM
WHEN THE GAS PEDAL WAS PRESSED, THERE WAS A DELAY IN ACCELERATION. THE CONSUMER HAD TO PUMP THE GAS PEDAL TO GET THE VEHICLE TO MOVE. *JB WHEN THE GAS PEDAL WAS PRESSED, THERE WAS A DELAY IN ACCELERATION. THE CONSUMER HAD TO PUMP THE GAS PEDAL TO GET THE VEHICLE TO MOVE. *MR
WHEN THE GAS PEDAL WAS PRESSED, THERE WAS A DELAY IN ACCELERATION. THE CONSUMER HAD TO PUMP THE GAS PEDAL TO GET THE VEHICLE TO MOVE. *JB THE VEHICLE NEEDED A NEW DOOR PANEL AND AN INJECTOR. SCC
WHEN THE GAS PEDAL WAS PRESSED, THERE WAS A DELAY IN ACCELERATION. THE CONSUMER HAD TO PUMP THE GAS PEDAL TO GET THE VEHICLE TO MOVE. *JB DEALER CLEANED DIRTY THROTTLE BODY. BLOWER ONLY WORKED ON HIGH. FAILED RESISTOR REPLACED. LEFT FRONT DOOR PANEL WAS PEELING AND HAD TO BE REPLACED. *TT
MY 1999 MERCURY VILLAGER, HAD THE THROTTLE BODY REPLACED AT 23,580 MILES, AND NOW, AT 76,000 MILES, IT NEEDS TO BE REPLACED AGAIN. CONSIDERABLE FOOT FORCE IS NEEDED TO OVERCOME A "STUCK" ACCELERATOR PEDAL, SO THE VEHICLE JUMPS FORWARD FROM A STOPPED CONDITION. THIS IS UNSAFE AND ANNOYING! *JB
THE ACCELERATOR ON MY 1999 MERCURY VILLAGER STICKS IN THE "UP" POSITION. THIS HAS CAUSED SEVERAL NEAR ACCIDENTS WHEN I'VE HAD TO STOMP THE ACCELERATOR TO UNSTICK IT. THIS IS A PROBLEM WHEN STOPPED IN TRAFFIC BECAUSE IT COULD CAUSE YOU TO RAM INTO THE CAR IN FRONT OF YOU. ALSO, I HAVE FOUND MYSELF "STUCK" IN THE MIDDLE OF INTERSECTIONS. THE PROBLEM FIRST OCCURRED ABOUT TWO YEARS AGO AND WAS "FIXED" BY THE DEALER. THE PROBLEM HAS NOW BECOME MUCH WORSE AND I WAS TOLD THAT THE THROTTLE BODY WILL HAVE TO BE REPLACED AT A COST OF $420.00. I SAW FROM THE CUSTOMER COMPLAINTS ON THIS WEBSITE THAT THIS IS A COMMON COMPLAINT FROM MERCURY VILLAGER OWNERS & NISSAN QUEST OWNERS (THE SAME VAN AS A VILLAGER). I HAVE ASKED PEOPLE AT RANDOM THAT I'VE SEEN DRIVING VILLIAGERS AND MANY OF THEM SAY THEY HAVE THE SAME PROBLEM. I DON'T UNDERSTAND WHY THIS ISN'T BEING FIXED AS A RECALL SINCE IT IS CLEARLY A SAFETY HAZARD TO HAVE A STUCK ACCELERATOR, AND IT APPEARS TO BE A COMMON PROBLEM FOR THE MERCURY VILLAGER & NISSAN QUEST.
APPLIED BRAKES ON FREEWAY WHICH WAS DRY AT THE TIME; CAUSED ME TO SLIDE SPIN OUT, AND SLIDE BACKWARDS ACROSS THREE LANES OF TRAFFIC. COULD HAVE RESULTED IN A FATAL ACCIDENT. I DID NOT "JAM" ON MY BRAKES. TWO DAYS LATER, I AM GETTING SEVERE VIBRATION AND THE REAR BRAKES ARE VERY HOT, RIMS VERY WARM TO TOUCH AND SMELL FROM PASSENGER REAR WHEEL. MECHANICS CAN NOT SEE ANYTHING WRONG. SOMETHING IS VERY WRONG TO CAUSE REAR BRAKES TO HEAT UP LIKE THAT. DID NOT HAVE PARKING BRAKE ON! I WAS DRIVING FOR 1/2 HOUR BEFORE THE VIBRATION STARTED. IT WOULD STOP FOR ABOUT 5 MINUTES AFTER I WOULD BRING CAR TO A STOP AND THEN CONTINUE. SOMETHING CAUSED ME TO SKID AND SPIN OUT ON THE FREEWAY; APPLYING THE BRAKES HARD (BUT NOT JAMMING THEM!) SHOULD NOT CAUSE ME TO SPIN OUT LIKE THAT. I FEAR SOMETHING IS VERY, VERY WRONG. DT
CONSUMER STATED THAT THE REAR HYDRAULIC CYLINDER WAS LOSE CAUSING THE REAR HATCH DOOR TO FALL WITHOUT WARNING. DEALER NOTIFIED TS
NO SUMMARY. DT
CONSUMER STATES FUEL IS LEAKING FROM FUEL TANK. CONSUMER ADVISES THAT TANK APPEARS TO BE RUSTING FROM THE INSIDE OUT AND THAT LEAKING FUEL HAS A "RUSTED" COLOR. TS
ACCELERATOR PEDAL INTERMITTENTLY STICKS UNTIL A LARGE FORCE IS APPLIED. THIS CAUSED DELAYED AND LURCHING STARTS. PROBLEM FIXED BY REPLACING THE THROTTLE BODY. FORD AND DEALERSHIP REFUSED TO PAY FOR REPAIR. MR
GAS PEDAL WAS STICKING WOULD HAVE TO PUNCH THE PEDAL TO RELEASE. MR
CONSUMER HAVING PROBLEMS ACCELERATING. *MR
ON THREE DIFFERENT OCCASIONS WHILE APPLYING BRAKES THE VEHICLE WILL SUDDENLY ACCELERATE. *MR
ACCELERATOR PEDAL WAS STICKING AFTER STOPPING, VEHICLE WAS CHECKED REPEATEDLY BY DEALER, WHO CLEANED THROTTLE CABLE. HOWEVER PROBLEM WAS STILL OCCURRING. CONSUMER VERY CONCERNED ABOUT SAFETY WHILE DRIVING ON HIGHWAY.*AK *YH
THROTTLE LINKAGE PEDAL WOULD STICK INTERMITTENTLY WHILE DRIVING. VEHICLE AT DEALER. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
VEHICLE LURCHES FORWARD UNEXPECTEDLY. TOOK VEHICLE TO DEALER, AND THEY STATED THAT CARBON HAS BUILD UP IN THROTTLE BODY.*AK
WHEN VEHICLE IS IDLING AUTOMATIC DOOR LOCKS ENGAGED WITHOUT WARNING. CONSUMER'S CHILD WAS IN VEHICLE.*AK CONSUMER STATED THE PROBLEM HAPPENS DAILY, CONSUMER STATES MAYBE A POSSIBLE WIRING PROBLEM.*JB
ELECTRICAL SHORT IN BOTH HEADLIGHT CONNECTORS (PLUG), CAUSING RANDOM LOSS OF LIGHTS
THROTTLE CLEAN BY DEALER AT MY EXPENSE - SOLVED ISSUE FOR NOW - DANGEROUS DESIGN. *AK
REPEATED HEADLIGHT FAILURE DUE TO FAULTY HEADLAMP CONNECTORS.*JB
CREAK/SQUEAKING NOISE COMES FROM ALL SIDE DOORS OF THE VAN. SAME NOISE CAME FROM BACK LIFTGATE, BUT AFTER SEVERAL TRIPS TO THE DEALER WAS EVENTUALLY FIXED. THE VAN HAS BEEN IN THE SHOP APPROXIMATELY 6 TIMES FOR THE NOISE FROM THE SIDE DOORS. THEY HAVE NOT BEEN ABLE TO FIX IT YET.*AK
WHILE OPENING SLIDING DOOR, IT CAME COMPLETELY OFF THE HINGES. DEALER AND MANUFACTURER WERE NOTIFED. FEEL FREE TO PROVIDE ANY FURTHER INFROMATION.*AK
INTERMITTENTLY VEHICLE WILL NOT CRANK UP . DASH INDICATOR LIGHTS ILLUMINATE, BUT ENGINE WILL NOT START UP. HAVING A NEGATIVE DIAGNOSTIC TESTING. THE PROBLEM IS UNKNOWN AT CURRENT TIME. DEALER WAS NOTIFIED. PLEASE PROVIDE MORE INFORMATION.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Mercury Villager → · Every Villager year → · How the figures are calculated →