Page 5 of 8 · complaints 201–250 of 367

1995 Mercury Villager complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1995 record →

Fuel System, Gasoline
Filed Feb 17, 2000WV

WHILE STARTING VEHICLE NOTICED A STRONG FUEL SMELL INSIDE VEHICLE . DEALER HAS BEEN NOTIFIED, AND CAN'T DUPLICATE THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK

Fuel System, Gasoline
Filed Feb 7, 2000PA

STRONG GASOLINE ODOR INSIDE THE VEHICLE.

Air Bags › FrontalCrash
Filed Jan 28, 2000OH

WHILE DRIVING ON A CITY ROAD, TRAVELLING 35MPH, GOING DOWN A HILL ALL OF SUDDEN EVERYTHING CUTOFF, REARENDED ANOTHER VEHICLE. DRIVE'S SIDE AIRBAG DIDN'T DEPLOY. CONTACTED DEALER. VEHICLE HAS BEEN IN & OUT THE SHOP ABOUT NINE TIMES. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jan 27, 2000OK

FUEL TANK CRACKED AND LEAKED, WHICH COULD HAVE CAUSED A FIRE IF SOURCE OF IGNITION/ FUMES AND ODOR ENTERED INTO THE VEHICLE. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jan 27, 2000OH

WHEN TRAVELING CONSUMER NOTICED A FUEL ODOR WITHIN THE PASSENGER'S COMPARTMENT WHEN THE HEAT WAS USED. CONSUMER HAS CONTACTED THE DEALER, DEALER UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. PLEASE PROVIDE ANY FURTHER DETAILS, EA99015. *AK

Vehicle Speed Control › Cruise Control
Filed Jan 19, 2000MI

IN COLD TEMP, VEHICLE IN IDLE,STRONG FUEL ODOR IN VEHICLE CABIN WHEN HEATER IS ON. *AK

Air Bags › Frontal
Filed Jan 18, 2000MS

WHILEDRIVING ON HIGHWAY AT APPROXIMATELY 70MPH AT NIGHT, HIT AN OBJECT ON THE ROAD WHICH CAUSED AIRBAG TO EXPLODE UPON IMPACT. DRIVER DIDN'T GET HIT, BUT THE PASSENGER SMELLED THE FUMES. CONTACTED THE DEALER AND MANUFACTURER. *AK

Engine and Engine Cooling › Engine › GasolineCrash1 injured2 killed
Filed Jan 7, 2000OH

I WOULD APPRECIATE BEING CONTACTED BY SOMEONE TO DISCUSS FURTHER. I HAVE 9 OTHER CONCERNS, BUT MY COMPUTER MAKES IT DIFFICULT AT TIMES TO COMPLETE CERTAIN SECTIONS. I WOULD LIKE TO FURTHER DISCUSS TO SEE IF IN YOUR PROFESSIONAL OPINION I HAVE A VALID CASE AS FAR AS A LEMON CAR IS CONCERNED. NO SAFETY DEFECT LISTED IN SUMMARY.( DOT NUMBER: )

Air Bags › Frontal
Filed Jan 5, 2000MS

WHILE DRIVING AND RUNNING OVER A BOX DRIVER'S AIRBAG DEPLOYED IMPROPERLY AND CAUSED WHITE SMOKE TO ENTER INTO VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. *AK

Structure › Body
Filed Dec 30, 1999UN

PAINT IS PEELING FROM VEHICLE.

Equipment › Appliance › Air Conditioner
Filed Dec 17, 1999OH

A $700 COMPONENT NEAR PASSENGER SEAT (2ND ROW) SHOULD NOT BLOW FROM ELECTICAL SURGE, ELECTRICAL SHORT OR THE LIKE. WHERE IS THE FUSE, OR OTHER PROTECTIVE DEVICE TO PREVENT THIS FROM HAPPENING. AT THE DEALER I WAS NOT SHOWN DAMAGED PART NOR DO I REALLY DO NOT KNOW IF ELECTICAL OR FIRE DAMAGED THE BLOWER UNIT.

Power Train › Automatic Transmission
Filed Dec 16, 1999MI

I BELIEVE THAT THE TRANSMISSIONS INSTALLED IN MANY OF THE FORD AND MERCURY MINIVANS ARE UNSAFE. AFTER SPEAKING TO SEVERAL INDEPENDENTS AND TRANSMISSION REPAIR FACILITIES I WAS TOLD OVER AND OVER AGAIN THAT IT WAS SURPRISING IF THE TRANSMISSIONS (OF FOREIGN MFG) LASTED FOR 80,000 MILES. I WAS TOLD BY MY LOCAL DEALER THAT TO REPLACE THE TRANSMISSION WOULD COST $4,200.00!! I THOUGHT THEY WERE KIDDING! BUT HE WAS DEAD SERIOUS AND TOLD ME THAT IT WAS A VERY EXPENSIVE REPAIR. THE CHEAPEST PRICE I HAVE BEEN "QUOTED" IS $3,000.00. SURELY THAT WILL ESCALATE WHEN THE FINAL REPAIR BILL IS PREPARED. I BELIEVE THAT THERE ARE MANY PEOPLE THAT HAVE ALSO BEEN VICTIMS OF THESE SUB-STANDARD COMPONENTS. I WOULD LIKE FORD MOTOR TO BE NOTIFIED AND IF POSSIBLE A FULL SCALE INVESTIGATION TO SEE IF AS MANY PEOPLE AS I THINK HAVE BEEN HORRIFIED TO LEARN ABOUT THE PREMATURE FAILURE AND SUBSEQUENT COST ARE OUT THERE! *AK

Seat Belts › Front › Buckle Assembly
Filed Nov 19, 1999MI

AAL THE SEATBELTS ARE IN A "LOCKED" POSITION. OCCUPANT CANNOT USE SEAT BELT, AND ITWONT PROTECT THE OCCUPANT IN EVENT OF A CRASH. DEALER SAID HE WILL REPLACE ALL SEATBELTS WITH OLD SEATBELTS. PLEASE PROVIDE FURTHER INFORMATION. *AK

Unknown or Other
Filed Nov 3, 1999GA

I AM WONDERING IF THERE IS ANY HIDDEN WARRANTIES FOR THIS KIND OF FAILURES.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 1, 1999FL

NO SUMMARY

Engine and Engine Cooling › Engine
Filed Oct 29, 1999NY

TIMING CHAIN SNAPPED CAUSING EXTENSIVE DAMAGE TO ENGINE. MJS

Power Train › Automatic Transmission
Filed Oct 22, 1999VA

INTERMITTENT SPEEDOMETER PROBLEM REQUIRED THE REPLACEMENT OF THE SPEED SENSOR AND DROPPING THE TRANSMISSION TO REPLACE THE GEAR THAT DRIVES THE SPEED SENSOR WITH NO NOTICEABLE TRANSMISSION PROBLEMS. APPEARENTLY, THERE WAS A MISALIGNMENT IN THE TRANSMISSION THAT HAD TO BE CORRECTED TO FUNCTION WITH NEW SPEED SENSOR. THE CONCERN IS THAT THE CORRECT SPEED IS NOT MEASURED. 30 DAYS AFTER THIS REPAIR, A DEALERSHIP HAS DIAGNOSED THE CURRENT PROBLEM AS BEING THE TRANSMISSION WITH THE FIX BEING A NEW TRANSMISSION. THE VAN IS LESS THAN 5YRS OLD AND HAS LESS THAN 48,000 MILES. THIS APPEARS TO BE A DEFECTIVE TRANSMISSION OR PROBLEM WITH THE PREVIOUS REPAIR. THE CURRENT PROBLEM WAS EXPERIENCED WHILE DRIVING THE VAN ON 10/02/99. THE VAN WAS COMING TO A STOP FOR A TRAFFIC LIGHT. WHILE THE VAN WAS STOPPED, THE ENGINE RACED, DROPPED AS THOUGH IT WAS GOING TO DIE , AND RACED BACK TO WHERE IT SHOULD BE. THE RPM GAUGE NORMALLY SITS BETWEEN 1 AND .5 WHILE THE VAN IS IDLEING. WHILE AT THE TRAFFIC LIGHT THE GAUGE RACED ABOVE 1, DROPPED AS THOUGH IT WAS GOING TO 0, AND RACED BACK TO WHERE IT SHOULD BE. THE CONCERN IS THAT WHILE THE TRAFFIC LIGHT CHANGED TO GREEN AT THE SAME TIME THE ENGINE RACED, I SIMULTANEOUSLY RELEASED THE BRAKE PEDAL. THIS CAUSED THE TIRES TO SQUEAL, GRAB, JERK, AND THRUST THE VAN FORWARD. THIS COULD POTENTIALLY CAUSE THE VAN TO BE THRUST FORWARD INTO THE REAR OF A VEHICLE IN FRONT OF THE VAN. THE VAN WOULD DO THIS AT EVERY STOP. ALSO, THE WIFE AND TWO SMALL CHILDREN WERE STRAND

Vehicle Speed Control › Linkages
Filed Oct 14, 1999LA

CONSUMER PICKED UP CAR FROM DEALER AND STARTED IT UP, VEHICLE SUDDENLY ACCELERATED OUT OF CONTROL, AND LANDED UO IN THE STREET. CONSUMER PUT CAR IN DRIVE, AND STOPPED IIT. VEHICLE ALMOST WENT INTO THE GARAGE. *AK

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Oct 12, 1999TX

WHENEVER FILLING UP THE GAS TANK FUMES ARE GETTING INTO THE VEHICLE DUE TO A LEAK.*AK

Steering › Column Locking › Anti-theft Device
Filed Oct 12, 1999KY

ANT-THEFT LOCKING SYSTEM OPERATES INTERMITTENTLY. *AK DOOR LOCKS ALL DOORS WHEN TRYING TO GET OUT OR OPEN THE DOOR. *ET

SeatsCrash
Filed Oct 6, 1999CA

NO SUMMARY.

Visibility › Windshield Wiper/Washer
Filed Oct 5, 1999MI

WINDSHIELD WIPERS WILL TURN ON BY THEMSELVES INTERMITTENTLY, DISTRACTING DRIVER WHICH COULD CAUSE LOSS OF VEHICLE CONTROL. *AK

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Oct 4, 1999FL

IE99006, A DEFECTIVE FUEL FILLER TUBE CRACKED AND CAUSED A FUEL LEAK AND FUMES TO ENTER INTO THE VEHICLE, WHICH MAY CAUSE A FIRE IF A SOURCE OF INGNITION IS PRESENT. PLEASE PROVIDE FURTHER INFORMATION. *AK

Fuel System, Gasoline › Delivery
Filed Oct 4, 1999FL

CAR WAS STOPPED AT A TRAFFIC SIGNAL AND ENGINE QUIT. THE FUEL CUTOFF SWITCH TRIPPED FOR NO APPARENT REASON. THERE WAS NO ACCIDENT AND NO BUMPS. ALSO HAVE NOTICED PAST FUEL SMELL WHEN TANK IS FILLED TO TOP OF GAS .

Fuel System, Gasoline
Filed Sep 30, 1999IL

CHECK ENGINE LIGHT HAS COME ON INTERMITANTLY FOR SINCE PURCHASED. FUEL INJECTORS ARE REPEATEDLY CLEANED. CAR HAS IDLED ROUGH. NOW CHECK ENGINE LIGHT WILL NOT GO OFF. DEALER STATES POWER CONTROL MODULE FAILED AND IS THE REASON FOR PREVIOUS PROBLEMS.

Visibility › Power Window Devices and Controls
Filed Sep 29, 1999GA

SLIDING DOOR WINDOW HAS POPPED OUT, FALLING INWARD ,HITTING CHILD ON TOP OF HEAD WHICH COULD HAVE CAUSED SERIOUS INJUIRES. DEALER HAS REPLACED LATCH AND FITTING, BUT DEFECT KEEPS REOCCURRING. ALSO, TRANSMISSION FAILED AT 49,818 MILES. *AK

Exterior Lighting › Brake Lights
Filed Sep 29, 1999MO

BRAKE LIGHT LAMPS ARE NOT WORKING PROPERLY. *AK

Unknown or Other
Filed Sep 27, 1999NM

NO SUMMARY.

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 22, 1999MO

WHILE DRIVING VEHICLE CUT OFF AND DID NOT START BACK UP.CONSUMER TRIED TO RESTART VEHICLE, AND THE CAR DID NOTHING.MANUFACTURER WAS CONTACTED, AND THEY STATED CAR WAS NOT UNDER WARRANTY. *AK REPLACE ENGINE.* YH

Engine and Engine Cooling › Engine
Filed Sep 8, 1999OH

ENGINE CRANKSHAFT BROKE, CAUSING FAILURE OF ENGINE.PLEASE PROVIDE FURTHER INFORMATION. *AK

Seat Belts › Front
Filed Sep 2, 1999TN

THE LAP BELT ON THE FRONT PASSENGER SIDE HAS BEEN REPLACED 3 TIMES BECAUSE THE BELT WILL LOCK UP, MAKING IT IMPOSSIBLE TO PULL OUT / ATTACH TO BUCKLE RECEIVER. DEALER CAN'T FIND SOLUTION. *AK

Structure › Body › Door › Hinge and Attachments1 injured
Filed Sep 2, 1999PA

VEHICLE WAS ON A SLIGHT INCLINE WHEN THE SLIDING DOOR RELEASED, RESULTING IN MINOR INJURIES. DEALER HAS BEEN NOTIFIED. *AK

Air Bags › FrontalCrash
Filed Aug 23, 1999FL

WHILE DRIVING AT 5 MPH WAS REAR ENDED BY ANOTHER VEHICLE, AND CONSUMER'S VEHICLE HIT THE FRONT OF A BRIDGE. UPON IMPACT, DRIVER'S SIDE AIR BAG DIDN'T DEPLOY. VEHICLE WAS TOTALED. *AK

Engine and Engine Cooling › Engine
Filed Aug 16, 1999NY

WHEN DRIIVING AT 35 MPH AND WITHOUT PRIOR WARNING ENGINE CAMSHAFT CRACKED, CAUSING VEHICLE TO LOSE POWER. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 12, 1999MO

WHILE DRIVING IN RESIDENTIAL NEIGHBORHOOD IT FELT LIKE VEHICLE WAS LOSING POWER. PULLED OVER AND THE VEHICLE STOPPED. CONTACTED DEALER. *AK

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Aug 9, 1999PA

VAN HAS BEEN IN FOR REPAIR 4 TIMES BECAUSE BREAKS KEEP GETTING SLUGGISH AND THEN THERE ARE NO FRONT BREAKS

Fuel System, Gasoline › Delivery
Filed Jul 28, 1999MD

FUEL HOSE ROTTED AND BEGAN TO LEAK GAS AT ALARMING RATE.

Engine and Engine Cooling › Engine
Filed Jul 7, 1999CA

WHILE DRIVING AT 45 MPH CRANKSHAFT BROKE, CAUSING THE VEHICLE TO LOSE POWER. *AK

Visibility › Windshield Wiper/Washer › Motor
Filed May 21, 1999AL

WINDSHIELD WIPER MOTOR MALFUNCTIONED, CAUSING WINDSHIELD WIPERS TO STOP WORKING WHILE IN USE, OBSTRUCTING VISIBILITT WHICH COULD RESULT IN A CRASH. BEEN REPLACED TWICE. PLEASE PROVIDE FURTHER INFORMATION. *AK

Seat Belts › Front › Retractor
Filed May 19, 1999CA

WHEN GETTING INTO VEHICLE SHOULDER BELT RETRACTOR WON'T WORK. WHEN TRYING TO USE THE SHOULDER BELT, IT WON'T MOVE ACROSS THE CONSUMER AT ALL. DEALER CAN'T DETERMINE THE PROBLEM. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 6, 1999CD

ABS HYDRAULIC ACTUATOR FAILED. YH

Air Bags
Filed May 4, 1999NY

AIR BAG LIGHT IS ILLUMINATING. ALSO AIR BAG LIGHT FLASHES OFF AN ON. CONSUMER HAS CONTACTED THE DEALER, DEALER HAS YET TO REPLACE ANY PARTS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

Seat Belts › Front › Anchorage
Filed May 1, 1999IN

REAR SEATS FAIL TO RETAIN CHILD RESTRAINTS SEATS. HAVE TRIED MULTIPLE RESTRAINTS/SEATING POSSITIONS

Unknown or Other
Filed Apr 30, 1999AK

NO SUMMARY

Exterior Lighting › Tail Lights
Filed Apr 19, 1999OK

RECALL REPAIR (96V-253) NOT COMPLETED DUE TO LACK OF PARTS, TAIL LIGHT LAMP. MJS

Engine and Engine Cooling › Engine
Filed Apr 15, 1999OH

PULLING ONTO ROAD WHEN ENGINE BEGAN CHUGGING & THEN STALLED. ABLE TO RESTART & IT CHUGGED & STALLED AGAIN. PARKED VEHICLE 1/2 HOUR, SLOW STARTING. FOOT ON BRAKE TO REVERSE & VEHICLE STALLED. TRIED RESTARTING & STALLED AGAIN. VEHICLE TOWED TO MECHANIC. WAS INFORMED GAS HAD LEAKED ON & OVER THE ENGINE. *AK

Power Train › Automatic Transmission
Filed Apr 13, 1999TN

NO SUMMARY. *MJS

Engine and Engine Cooling › Engine
Filed Mar 31, 1999KY

DUE TO THE BELT BEING TOO TIGHT WHEN ASSEMBLED, THE CRANKSHAFT BROKE WHILE DRIVING, CAUSED LOSS POWER STEERING AND BRAKING SYSTEM, MAY HAVE CAUSED AN ACCIDENT. *AK.ET.

Engine and Engine Cooling › Engine
Filed Mar 26, 1999MN

SUDDEN FAILURE OF ENGINE. DIAGNOSED AS BROKEN CRANKSHAFT AND NEEDED COMPLETE REPLACEMENT. *AK

Fuel System, Gasoline › Delivery
Filed Mar 18, 1999AL

STRONG ODOR OF GASOLINE IN PASSENGER COMPARTMENT. HAPPENS INTERMITTENTLY, MAYBE EVERY WEEK OR TWO. ODOR COMES IN THROUGH AIR VENTS; ORIGINATES IN ENGINE COMPARTMENT. (STOPPED AND CHECKED UNDER HOOD; IT WAS DARK SO I DIDN'T SEE ANYTHING "WET" WITH GASOLINE, BUT THE ODOR WAS VERY STRONG.) ORIGINALLY CONTACTED NHTSA ABOUT (APPARENTLY UNRELATED) GAS ODOR WHEN FILLING TANK.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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