WHILE STARTING VEHICLE NOTICED A STRONG FUEL SMELL INSIDE VEHICLE . DEALER HAS BEEN NOTIFIED, AND CAN'T DUPLICATE THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
1995 Mercury Villager complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1995 record →
STRONG GASOLINE ODOR INSIDE THE VEHICLE.
WHILE DRIVING ON A CITY ROAD, TRAVELLING 35MPH, GOING DOWN A HILL ALL OF SUDDEN EVERYTHING CUTOFF, REARENDED ANOTHER VEHICLE. DRIVE'S SIDE AIRBAG DIDN'T DEPLOY. CONTACTED DEALER. VEHICLE HAS BEEN IN & OUT THE SHOP ABOUT NINE TIMES. *AK
FUEL TANK CRACKED AND LEAKED, WHICH COULD HAVE CAUSED A FIRE IF SOURCE OF IGNITION/ FUMES AND ODOR ENTERED INTO THE VEHICLE. *AK
WHEN TRAVELING CONSUMER NOTICED A FUEL ODOR WITHIN THE PASSENGER'S COMPARTMENT WHEN THE HEAT WAS USED. CONSUMER HAS CONTACTED THE DEALER, DEALER UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. PLEASE PROVIDE ANY FURTHER DETAILS, EA99015. *AK
IN COLD TEMP, VEHICLE IN IDLE,STRONG FUEL ODOR IN VEHICLE CABIN WHEN HEATER IS ON. *AK
WHILEDRIVING ON HIGHWAY AT APPROXIMATELY 70MPH AT NIGHT, HIT AN OBJECT ON THE ROAD WHICH CAUSED AIRBAG TO EXPLODE UPON IMPACT. DRIVER DIDN'T GET HIT, BUT THE PASSENGER SMELLED THE FUMES. CONTACTED THE DEALER AND MANUFACTURER. *AK
I WOULD APPRECIATE BEING CONTACTED BY SOMEONE TO DISCUSS FURTHER. I HAVE 9 OTHER CONCERNS, BUT MY COMPUTER MAKES IT DIFFICULT AT TIMES TO COMPLETE CERTAIN SECTIONS. I WOULD LIKE TO FURTHER DISCUSS TO SEE IF IN YOUR PROFESSIONAL OPINION I HAVE A VALID CASE AS FAR AS A LEMON CAR IS CONCERNED. NO SAFETY DEFECT LISTED IN SUMMARY.( DOT NUMBER: )
WHILE DRIVING AND RUNNING OVER A BOX DRIVER'S AIRBAG DEPLOYED IMPROPERLY AND CAUSED WHITE SMOKE TO ENTER INTO VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. *AK
PAINT IS PEELING FROM VEHICLE.
A $700 COMPONENT NEAR PASSENGER SEAT (2ND ROW) SHOULD NOT BLOW FROM ELECTICAL SURGE, ELECTRICAL SHORT OR THE LIKE. WHERE IS THE FUSE, OR OTHER PROTECTIVE DEVICE TO PREVENT THIS FROM HAPPENING. AT THE DEALER I WAS NOT SHOWN DAMAGED PART NOR DO I REALLY DO NOT KNOW IF ELECTICAL OR FIRE DAMAGED THE BLOWER UNIT.
I BELIEVE THAT THE TRANSMISSIONS INSTALLED IN MANY OF THE FORD AND MERCURY MINIVANS ARE UNSAFE. AFTER SPEAKING TO SEVERAL INDEPENDENTS AND TRANSMISSION REPAIR FACILITIES I WAS TOLD OVER AND OVER AGAIN THAT IT WAS SURPRISING IF THE TRANSMISSIONS (OF FOREIGN MFG) LASTED FOR 80,000 MILES. I WAS TOLD BY MY LOCAL DEALER THAT TO REPLACE THE TRANSMISSION WOULD COST $4,200.00!! I THOUGHT THEY WERE KIDDING! BUT HE WAS DEAD SERIOUS AND TOLD ME THAT IT WAS A VERY EXPENSIVE REPAIR. THE CHEAPEST PRICE I HAVE BEEN "QUOTED" IS $3,000.00. SURELY THAT WILL ESCALATE WHEN THE FINAL REPAIR BILL IS PREPARED. I BELIEVE THAT THERE ARE MANY PEOPLE THAT HAVE ALSO BEEN VICTIMS OF THESE SUB-STANDARD COMPONENTS. I WOULD LIKE FORD MOTOR TO BE NOTIFIED AND IF POSSIBLE A FULL SCALE INVESTIGATION TO SEE IF AS MANY PEOPLE AS I THINK HAVE BEEN HORRIFIED TO LEARN ABOUT THE PREMATURE FAILURE AND SUBSEQUENT COST ARE OUT THERE! *AK
AAL THE SEATBELTS ARE IN A "LOCKED" POSITION. OCCUPANT CANNOT USE SEAT BELT, AND ITWONT PROTECT THE OCCUPANT IN EVENT OF A CRASH. DEALER SAID HE WILL REPLACE ALL SEATBELTS WITH OLD SEATBELTS. PLEASE PROVIDE FURTHER INFORMATION. *AK
I AM WONDERING IF THERE IS ANY HIDDEN WARRANTIES FOR THIS KIND OF FAILURES.
NO SUMMARY
TIMING CHAIN SNAPPED CAUSING EXTENSIVE DAMAGE TO ENGINE. MJS
INTERMITTENT SPEEDOMETER PROBLEM REQUIRED THE REPLACEMENT OF THE SPEED SENSOR AND DROPPING THE TRANSMISSION TO REPLACE THE GEAR THAT DRIVES THE SPEED SENSOR WITH NO NOTICEABLE TRANSMISSION PROBLEMS. APPEARENTLY, THERE WAS A MISALIGNMENT IN THE TRANSMISSION THAT HAD TO BE CORRECTED TO FUNCTION WITH NEW SPEED SENSOR. THE CONCERN IS THAT THE CORRECT SPEED IS NOT MEASURED. 30 DAYS AFTER THIS REPAIR, A DEALERSHIP HAS DIAGNOSED THE CURRENT PROBLEM AS BEING THE TRANSMISSION WITH THE FIX BEING A NEW TRANSMISSION. THE VAN IS LESS THAN 5YRS OLD AND HAS LESS THAN 48,000 MILES. THIS APPEARS TO BE A DEFECTIVE TRANSMISSION OR PROBLEM WITH THE PREVIOUS REPAIR. THE CURRENT PROBLEM WAS EXPERIENCED WHILE DRIVING THE VAN ON 10/02/99. THE VAN WAS COMING TO A STOP FOR A TRAFFIC LIGHT. WHILE THE VAN WAS STOPPED, THE ENGINE RACED, DROPPED AS THOUGH IT WAS GOING TO DIE , AND RACED BACK TO WHERE IT SHOULD BE. THE RPM GAUGE NORMALLY SITS BETWEEN 1 AND .5 WHILE THE VAN IS IDLEING. WHILE AT THE TRAFFIC LIGHT THE GAUGE RACED ABOVE 1, DROPPED AS THOUGH IT WAS GOING TO 0, AND RACED BACK TO WHERE IT SHOULD BE. THE CONCERN IS THAT WHILE THE TRAFFIC LIGHT CHANGED TO GREEN AT THE SAME TIME THE ENGINE RACED, I SIMULTANEOUSLY RELEASED THE BRAKE PEDAL. THIS CAUSED THE TIRES TO SQUEAL, GRAB, JERK, AND THRUST THE VAN FORWARD. THIS COULD POTENTIALLY CAUSE THE VAN TO BE THRUST FORWARD INTO THE REAR OF A VEHICLE IN FRONT OF THE VAN. THE VAN WOULD DO THIS AT EVERY STOP. ALSO, THE WIFE AND TWO SMALL CHILDREN WERE STRAND
CONSUMER PICKED UP CAR FROM DEALER AND STARTED IT UP, VEHICLE SUDDENLY ACCELERATED OUT OF CONTROL, AND LANDED UO IN THE STREET. CONSUMER PUT CAR IN DRIVE, AND STOPPED IIT. VEHICLE ALMOST WENT INTO THE GARAGE. *AK
WHENEVER FILLING UP THE GAS TANK FUMES ARE GETTING INTO THE VEHICLE DUE TO A LEAK.*AK
ANT-THEFT LOCKING SYSTEM OPERATES INTERMITTENTLY. *AK DOOR LOCKS ALL DOORS WHEN TRYING TO GET OUT OR OPEN THE DOOR. *ET
NO SUMMARY.
WINDSHIELD WIPERS WILL TURN ON BY THEMSELVES INTERMITTENTLY, DISTRACTING DRIVER WHICH COULD CAUSE LOSS OF VEHICLE CONTROL. *AK
IE99006, A DEFECTIVE FUEL FILLER TUBE CRACKED AND CAUSED A FUEL LEAK AND FUMES TO ENTER INTO THE VEHICLE, WHICH MAY CAUSE A FIRE IF A SOURCE OF INGNITION IS PRESENT. PLEASE PROVIDE FURTHER INFORMATION. *AK
CAR WAS STOPPED AT A TRAFFIC SIGNAL AND ENGINE QUIT. THE FUEL CUTOFF SWITCH TRIPPED FOR NO APPARENT REASON. THERE WAS NO ACCIDENT AND NO BUMPS. ALSO HAVE NOTICED PAST FUEL SMELL WHEN TANK IS FILLED TO TOP OF GAS .
CHECK ENGINE LIGHT HAS COME ON INTERMITANTLY FOR SINCE PURCHASED. FUEL INJECTORS ARE REPEATEDLY CLEANED. CAR HAS IDLED ROUGH. NOW CHECK ENGINE LIGHT WILL NOT GO OFF. DEALER STATES POWER CONTROL MODULE FAILED AND IS THE REASON FOR PREVIOUS PROBLEMS.
SLIDING DOOR WINDOW HAS POPPED OUT, FALLING INWARD ,HITTING CHILD ON TOP OF HEAD WHICH COULD HAVE CAUSED SERIOUS INJUIRES. DEALER HAS REPLACED LATCH AND FITTING, BUT DEFECT KEEPS REOCCURRING. ALSO, TRANSMISSION FAILED AT 49,818 MILES. *AK
BRAKE LIGHT LAMPS ARE NOT WORKING PROPERLY. *AK
NO SUMMARY.
WHILE DRIVING VEHICLE CUT OFF AND DID NOT START BACK UP.CONSUMER TRIED TO RESTART VEHICLE, AND THE CAR DID NOTHING.MANUFACTURER WAS CONTACTED, AND THEY STATED CAR WAS NOT UNDER WARRANTY. *AK REPLACE ENGINE.* YH
ENGINE CRANKSHAFT BROKE, CAUSING FAILURE OF ENGINE.PLEASE PROVIDE FURTHER INFORMATION. *AK
THE LAP BELT ON THE FRONT PASSENGER SIDE HAS BEEN REPLACED 3 TIMES BECAUSE THE BELT WILL LOCK UP, MAKING IT IMPOSSIBLE TO PULL OUT / ATTACH TO BUCKLE RECEIVER. DEALER CAN'T FIND SOLUTION. *AK
VEHICLE WAS ON A SLIGHT INCLINE WHEN THE SLIDING DOOR RELEASED, RESULTING IN MINOR INJURIES. DEALER HAS BEEN NOTIFIED. *AK
WHILE DRIVING AT 5 MPH WAS REAR ENDED BY ANOTHER VEHICLE, AND CONSUMER'S VEHICLE HIT THE FRONT OF A BRIDGE. UPON IMPACT, DRIVER'S SIDE AIR BAG DIDN'T DEPLOY. VEHICLE WAS TOTALED. *AK
WHEN DRIIVING AT 35 MPH AND WITHOUT PRIOR WARNING ENGINE CAMSHAFT CRACKED, CAUSING VEHICLE TO LOSE POWER. *AK
WHILE DRIVING IN RESIDENTIAL NEIGHBORHOOD IT FELT LIKE VEHICLE WAS LOSING POWER. PULLED OVER AND THE VEHICLE STOPPED. CONTACTED DEALER. *AK
VAN HAS BEEN IN FOR REPAIR 4 TIMES BECAUSE BREAKS KEEP GETTING SLUGGISH AND THEN THERE ARE NO FRONT BREAKS
FUEL HOSE ROTTED AND BEGAN TO LEAK GAS AT ALARMING RATE.
WHILE DRIVING AT 45 MPH CRANKSHAFT BROKE, CAUSING THE VEHICLE TO LOSE POWER. *AK
WINDSHIELD WIPER MOTOR MALFUNCTIONED, CAUSING WINDSHIELD WIPERS TO STOP WORKING WHILE IN USE, OBSTRUCTING VISIBILITT WHICH COULD RESULT IN A CRASH. BEEN REPLACED TWICE. PLEASE PROVIDE FURTHER INFORMATION. *AK
WHEN GETTING INTO VEHICLE SHOULDER BELT RETRACTOR WON'T WORK. WHEN TRYING TO USE THE SHOULDER BELT, IT WON'T MOVE ACROSS THE CONSUMER AT ALL. DEALER CAN'T DETERMINE THE PROBLEM. *AK
ABS HYDRAULIC ACTUATOR FAILED. YH
AIR BAG LIGHT IS ILLUMINATING. ALSO AIR BAG LIGHT FLASHES OFF AN ON. CONSUMER HAS CONTACTED THE DEALER, DEALER HAS YET TO REPLACE ANY PARTS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
REAR SEATS FAIL TO RETAIN CHILD RESTRAINTS SEATS. HAVE TRIED MULTIPLE RESTRAINTS/SEATING POSSITIONS
NO SUMMARY
RECALL REPAIR (96V-253) NOT COMPLETED DUE TO LACK OF PARTS, TAIL LIGHT LAMP. MJS
PULLING ONTO ROAD WHEN ENGINE BEGAN CHUGGING & THEN STALLED. ABLE TO RESTART & IT CHUGGED & STALLED AGAIN. PARKED VEHICLE 1/2 HOUR, SLOW STARTING. FOOT ON BRAKE TO REVERSE & VEHICLE STALLED. TRIED RESTARTING & STALLED AGAIN. VEHICLE TOWED TO MECHANIC. WAS INFORMED GAS HAD LEAKED ON & OVER THE ENGINE. *AK
NO SUMMARY. *MJS
DUE TO THE BELT BEING TOO TIGHT WHEN ASSEMBLED, THE CRANKSHAFT BROKE WHILE DRIVING, CAUSED LOSS POWER STEERING AND BRAKING SYSTEM, MAY HAVE CAUSED AN ACCIDENT. *AK.ET.
SUDDEN FAILURE OF ENGINE. DIAGNOSED AS BROKEN CRANKSHAFT AND NEEDED COMPLETE REPLACEMENT. *AK
STRONG ODOR OF GASOLINE IN PASSENGER COMPARTMENT. HAPPENS INTERMITTENTLY, MAYBE EVERY WEEK OR TWO. ODOR COMES IN THROUGH AIR VENTS; ORIGINATES IN ENGINE COMPARTMENT. (STOPPED AND CHECKED UNDER HOOD; IT WAS DARK SO I DIDN'T SEE ANYTHING "WET" WITH GASOLINE, BUT THE ODOR WAS VERY STRONG.) ORIGINALLY CONTACTED NHTSA ABOUT (APPARENTLY UNRELATED) GAS ODOR WHEN FILLING TANK.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1995 Mercury Villager → · Every Villager year → · How the figures are calculated →