Page 4 of 8 · complaints 151–200 of 367

1995 Mercury Villager complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1995 record →

Fuel System, Gasoline › Fuel Injection System
Filed Feb 25, 2001PA

A SRTONG ODOR OF GASOLINE CAN BE DETECTED IN THE PASSENGER COMPARTMENT SHORTLY AFTER THE ENGINE IS STARTED. THIS GAS ODOR REMAINS WHENEVER THE CAR IS STOPPED AND THE WINDOWS ARE UP. THE ODOR IS NOT AS STRONG WHEN THE CAR IS MOVING AFTER THE INITIAL ODOR IS DEPLETED BY LOWERING THE WINDOW.*AK

Engine and Engine Cooling › Engine
Filed Feb 23, 2001TN

WHILE DRIVING ABOUT 60 MPH ENGINE QUIT WORKING. THEN, TOWED VEHICLE TO A SHOP, AND TECHNICIAN FOUND OUT THAT CRANKSHAFT WAS BROKEN. COULD NOT DETERMINE WHAT CAUSED BREAKAGE ON CRANKSHAFT. *AK

Engine and Engine Cooling › Exhaust System
Filed Feb 22, 2001SC

THERES A SMELL OF FUMES COMING FROM SOMEWHERE IN VEHICLE.*AK

Fuel System, Gasoline
Filed Feb 22, 2001MN

VEHICLE HAS A FUEL LEAKAGE PROBLEM. FUEL LEAKS FROM A HOSE THAT CONNECTS TO ENGINE. DEALER STATED THAT PROBLEM HAD NOTHING TO DO WITH RECALL ON VILLAGER.*AK .

Structure › Body › Door
Filed Feb 22, 2001OH

DOOR LOCK WOULD INTERMITTENTLY RELOCK BY ITSELF UPON UNLOCKING WITH KEY OR USING KEY PAD. DEALER NOTIFIED. *AK *SLC

Seat Belts › Front › Retractor
Filed Feb 21, 2001MD

SEAT BELT ON PASSENGER'S SIDE DOES NOT RETRACT. DEALER WILL NOT COVER COST, ONLY REPAIRING AT CONSUMER'S COST. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Feb 20, 2001SC

WHEN DRIVING DURING HOT WEATHER CONDITIONS AT 70 MPH ENGINE BEGAN TO STALL, AND SHUTDOWN. DEALER HAS BEEN CONTACTED.*AK EVENTHOUGH THE PROBLEM OCCURED ON THREE DIFFERENT OCCASIONS, THE DEALER'S DIAGNOSIS COULD NOT DETERMINE THE CAUSE. *YH

Fuel System, Gasoline › Storage › Tank Assembly
Filed Feb 20, 2001OK

WHEN FUEL TANK IS FILLED FUEL SPEWS FROM TOP OF TANK. DEALER HAS BEEN NOTIFIED.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Feb 20, 2001OH

CHECK ENGINE LIGHT IS ILLUMINATED AT ALL TIMES EXCEPT WHEN VEHICLE IS AT THE DEALERSHIP. *SLC

Structure › Body › Door
Filed Jan 27, 2001VA

SIDE DOOR SLIDES SHUT ON DISEMBARKING PASSENGERS WHEN PARKED ON A HILL. *AK

Power Train › Automatic Transmission
Filed Jan 27, 2001CA

TRANSMISSION WOULD NOT SHIFT INTO REVERSE AND CHECK ENGINE LIGHT CAME ON WHEN TAKEN TO DEALERSHIP AFTER ONE WEEK THEY LOOKED AT IT AND SAID THAT A SPRING HAD COME LOOSE IN THE TRANSMISSON AND HAD MADE THE TRANSMISSION SLIP AND THEN CHEW UP THE GEARS NUMBER 3 AND 4 AND REVERSE THAT IS WHY IT WENT OUT AND THE FACT THAT THEY SAID IT WAS DEFECTIVE AND NOT WELL LUBRICATED IN THE TRANSMISSION THAT WAS WHY IT WENT OUT DUE TO NO NEGLECT ON MY PART . SO I NEED SOMEONE TO LOOK AT THE WHOLE PICTURE AND SEE I HAD MY VAN SERVICED BY THE SAME PEOPLE WHO DID THE TRANSMISSION SO I DID THE MAINTENANCE HOW FORD TOLD ME TO SERVICE IT AND I NEED A NEW TRANSMISSION? AND A SPRING WENT LOOSE, AND DID ALL THAT DAMAGE TO THE VAN TRANSMISSION ? I'M AT THERE MERCY OF THE DEALERSHIP AND THEN IT 3 WEEKS TO REBUILD THE TRANSMISSION? SO THEY HAD THE CAR 4 WEEKS ONE (MONTH) THE DEALERSHIP IS SAN DIEGO AUTO COLLECTION OF MISSION VALLEY IN SAN DIEGO CA.*AK (TIRESIZE: 205R7015)( DOT NUMBER: TIRE SIZE: 205R7015 )

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jan 17, 2001GA

THIS VEHICLE HAS BEEN EXPERIENCING THE SAME PROBLEM AS RECALL 00V419.002/ TANK VENT HOSE. HAD PROBLEM FIXED, BUT PROBLEM IS STILL OCCURRING. *AK THE GAS SMELL THAT COMES INTO THE INTERIOR OF THE VEHICLE WAS POSSIBLY CAUSED BY FUEL LEAK. TIMING AND DRIVE BELTS FAILED. *YH

Fuel System, Gasoline › Delivery
Filed Dec 11, 2000DE

VEHICLE PARKED, STARTED ENGINE AND FUEL STARTED POURING OUT FROM UNDER ENGINE COMPARTMENT. DEALER REPLACED CRACKED FUEL LINE.*AK *SLC

SuspensionCrash
Filed Dec 8, 2000MO

THE CIRCUMSTANCES OF THIS ACCIDENT WERE UNUSUAL. ROAD CONDITIONS WERE CLEAR AND DRY. NO APPROACHING CARS IN EITHER DIRECTION, NOTHING IN THE ROAD TO CAUSE A PROBLEM. I TURNED THE VAN LEFT FROM THE DRIVEWAY, WHICH HAS A RAISED "HUMP" AT THE END, AND BEGAN HEADING WEST ON EAST SWON. I WAS TRAVELING ABOUT 15-20 MPH, BOTH HANDS ON THE WHEEL AND LOOKING STRAIGHT AHEAD ABOUT HALF A BLOCK TO A STOP SIGN AT THE NEXT CORNER. THE VAN PULLED TO THE RIGHT. I TRIED TO TURN THE WHEEL LEFT, WITHOUT RESPONSE. THE VAN GRAZED A UTILITY POLE. I APPLIED THE BRAKE AND KEPT TRYING TO TURN. IMMEDIATELY PAST THE UTILITY POLE WAS A STORM SEWER, WHICH THE RIGHT FRONT TIRE STRUCK, VIRTUALLY SHEARING OFF THE TIREAND DETACHING THE AXLE. THE VAN STOPPED ABOUT 30 FEET FROM WHERE IT FIRST JUMPED THE CURB. AIRBAG DEPLOYED; THERE WAS A DOUBLE "BANG" SOUND DURING THE MIDDLE OF THE ACCIDENT. THE STEERING WAS UNRESPONSIVE DURING THE ENTIRE ACCIDENT. IT SEEMS THAT SOMETHING HAPPENED IN THE NATURE OF A MECHANICAL FAILURE TO CAUSE THIS ACCIDENT. SEVERAL DAYS PRIOR, THE CAR HAD BEEN SERVICED BY A REPUTABLE MECHANIC WHO SAID WE NEEDED A "MOTOR MOUNT"; OURS HAD A STRESS FRACTURE. HE INDICATED THE CAR WAS DRIVABLE, AS THE PART WAS DUE TO ARRIVE ON WEDNESDAY, DECEMBER 6. I ASKED THE MECHANIC IF HE THOUGHT WE NEEDED THIS PART DUE TO A FAULTY MOUNTING OF A NEW ENGINE DURING A RECALL REPLACEMENT OF OUR MOTOR APPROXIMATELY 2 YEARS AGO. HE SAID THAT SOME CARS WEAR MOTOR MOUNTS OUT QUICKER DUE TO DESIGN, AND THAT CORROSION CO

Fuel System, Gasoline › Delivery
Filed Nov 24, 2000IN

THIS CAUSED GASOLINE TO SPRAY ONTO HOT ENGINE WHICH COULD HAVE CAUSED A FIRE. *AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Nov 21, 2000KS

EXHAUST MANIFOLD WARPED/SHEERED TWO BOLTS INTO THE ENGINE BLOCK, CAUSING SMOKE TO GO INTO THE VEHICLE WHEN TURNING VEHICLE ON OR COMING TO A COMPLETE STOP. CONTACTED DEALER, AND DEALER OFFERED TO FIX THE VEHICLE AT A COST OF 1,700.

Fuel System, Gasoline › Delivery
Filed Nov 11, 2000CA

BAD FUEL SMELL WHEN STARTING VAN IN COLD WEATHER. PROBLEM IDENTICAL TO CONSUMER COMPLAINT NUMBER 724864. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Oct 12, 2000WA

ON TWO SEPARATE OCCAISIONS WHILE TRAVELING AT ABOUT 70MPH IN HIGH HEAT CONDITIONS ABOVE 90 DEGREES, MY CAR SIMPLY STALLED OUT. JUST STOPPED RUNNING AND I HAD TO COAST TO A STOP. LUCKILY THERE WAS NO ACCIDENT. LATER AFTER COOLING OFF IT STARTED RIGHT UP. IN THE JULY 2000 INCIDENT I DID STOP BY A DEALERSHIP BUT THEY HAD NO IDEA WHAT WAS THE PROBLEM SINCE IT STARTED RIGHT UP. ARE THERE OTHER REPORT OF THIS HAPPENING TO OTHER MERCURY VILLAGER OWNERS. IS THIS SIMILAR TO THE SITUATION IN CALIF?

Air Bags › FrontalCrash1 injured
Filed Oct 11, 2000NY

WHEN VEHICLE WAS INVOLVED IN A HEAD-ON CRASH DUE TO ICY ROAD CONDITIONS AIR BAG ON DRIVER'S DID NOT DEPLOY PROPERLY. AIR BAG DID NOT INNFLATE, AND JUST OOZED OUT OF THIS SIDE OF HOUSING COVER A LITTLE. THIS CAUSED DRIVER TO HIT STEERING WHEEL, INJURING FACE/LEG AND HIP. VEHICLE WAS TOTALLED IN THE CRASH.*AK THE STEERING WHEEL COVER NEVER CAME OFF. THE ACCIDENT CAUSED MAJOR INJUJRY TO THE DRIVER. *YH

Seat Belts › Front › Buckle AssemblyCrash2 injured1 killed
Filed Sep 29, 2000CA

THERE IS A NHTSA CAMPAIGN ID NUMBER 00V228001 FOR YR.2000. DOES THIS SEAT BELT-BUCKLE RECALL ALSO APPLY TO THE YR.1995? PLEASE HELP. THANK YOU. *AK

Engine and Engine Cooling › Engine
Filed Sep 12, 2000OH

WHILE DRIVING POWER WAS DECREASING AND FINALLY VEHICLE STALLED OUT IN AN INTERSECTION DUE TO CRANKSHAFT BREAKING. DEALER REPLACED WHOLE ENGINE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Sep 11, 2000MI

NOTCH WORN INTO THE SLIDING SURFACE ON STEERING KNUCKLE FOR FRONT BRAKE PADS PREVENTING THE OUTER PAD FROM SLIDING AND SELF ADJUSTING CAUSING OUTER PADS TO REMAIN STATIONERY AND CREATE LOUD GRINDING NOISE AND ANTILOCK BRAKES TO MALFUNCTION DEALER STATED THAT THIS IS COMMON, THIS SLIDING SURFACE SHOULD BE A NON WEAR SURFACE AND LAST THE LIFE OF THE CAR WITH NO WEAR.

Engine and Engine Cooling › Exhaust System
Filed Sep 8, 2000PA

DEFECTIVE EMISSION SYSTEM , A BOLT WAS BROKEN AND SHEARED OFF. *AK

Wheels
Filed Sep 8, 2000CA

LEFT REAR ORIGINAL EQUIPMENT STEEL WHEEL CRACKED. CRACK EXTENDS FROM ONE WHEEL LUG NOT CUTOUT TO THE ADJACENT CUTOUT.

Electrical System › 12v/24v/48v Battery
Filed Aug 29, 2000PA

WAS STARTING THE VEHICLE WHEN BATTERY EXPLODED WITHOUT WARNING. HAD SMELLED FUMES JUST PRIOR TO EXPLOSION. TOOK VEHICLE TO DEALER AND WAS INFORMED IT WAS NORMAL FOR BATTERY TO EXPLODE LIKE IT DID. HAD A NEW BATTERY INSTALLED.*AK

Engine and Engine Cooling › Exhaust System › Emission Control
Filed Aug 28, 2000MI

EA00014; FUEL TANK VENT HOSE LEAKAGE: WHEN FILLING UP THE FUEL TANK, FUEL WOULD LEAK FROM THE VENT HOSE ONCE THE TANK WAS FILLED COMPLETELY. OWNER REPLACED THE HOSE, THE PROTECTIVE COVER AND TWO CLAMPS HIMSELF. THESE PARTS WERE BROUGHT AT THE DEALERSHIP. *AK THE KEYLESS ENTERY DOES NOT UNLOCK THE DOOR FROM OUT SIDE. *YH

Power Train › Automatic Transmission
Filed Aug 27, 2000MD

THE VAN REVERSE TRANSMISSION FAILED, TRANSMISSION SHOP REPORTED THAT 95% OF VILLAGER AND NISSAN QUEST RIVERSE TRANSMISSION FAILED. I THINK THIS IS A MANUFACTURER DEFECT.

Fuel System, Gasoline › Delivery
Filed Aug 26, 2000FL

I PERIODICALLY SMELL GAS, INSIDE AND OUT, MOVING OR NOT.

Seat Belts › Front › Anchorage
Filed Aug 24, 2000IN

THE PASSENGER SIDE LAP BELT MECHANISM IS JAMMED PREVENTING USE OF SAFTEY BELT.

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Jul 31, 2000OK

IFOLD IS WARPING, CAUSING BOLTS TO SHEAR OFF. MECHANIC SAYS THIS IS A COMMON PROBLEM AND OBVIOUSLY A DEFECT IN THE PARTS.*AK

Vehicle Speed Control
Filed Jul 28, 2000CA

INTERMITTENTLY CRUISE CONTROL WILL DEACTIVATE BY ITSELF. DEALER HAS BEEN NOTIFIED.*AK CRUISE CONTROL DEACTIVATES ONLY AT HIGHER ELEVATIONS. THE VEHICLE HAS FUEL VAPOR LOCK PROBLEM ON HOT DAYS AND LONG DRIVES. *YH

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Jul 25, 2000VA

WHEN FUEL TANK IS FILLED UP FUMES BEGAN TO FILL THE PASSENGER'S COMPARTMENT DEALER HAS BEEN CONTACTED.*AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jul 24, 2000FL

AFTER THE VEHICLE HAS BEEN DRIVEN THERE IS A STRONG ODOR OF GAS COMING FROM UNDER THE VAN ON THE DRIVER'S SIDE. ALSO AFTER FILLING THE TANK, THERE IS A STRONG ODOR OF GAS INSIDE THE VAN. WE HAVE TRIED REPLACING THE FUEL CAP, BUT IT DIDN'T RESOLVE THE PROBLEM. *AK

Unknown or Other
Filed Jul 7, 2000NH

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Structure › Body › Door › Hinge and Attachments
Filed Jul 6, 2000OH

WHILE DRIVING ON A ROUGH ROAD THREE TIMES WHEN HITTING A BUMP SIDE DOOR CAME AJAR.*AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jul 3, 2000VA

DURING WINTER MONTHS, PASSENGER COMPARTMENT DEVELOPS STRONG GAS ODOR ON OCCASION. SOMETIMES RELATED TO AFTER REFUELING THE VAN. FORD SERVICE COULD FIND NOTHING WRONG WITH FUEL SYSTEM.

Suspension
Filed Jun 29, 2000AZ

THE CAR RANDOMLY FAILS AT HIGH SPEED UNDER BOTH FRONT AND REAR AIR LOADING. EXTREMELY DANGEROUS FOR DRIVER IF IN THE WRONG LANE AT THE TIME OF FAILURE. DEALER HAS NO CLUE AS TO WHAT IS GOING ON. SAYS NO RECALL FOR A PROBLEM LIKE THIS.

Latches/Locks/Linkages › Doors › Latch
Filed Jun 21, 2000NE

WHILE DRIVING PASSENGER'S SLIDING DOOR WHEN LOCKED OPENS UNEXPECTEDLY. DEALER IS NOT WILLING TO HELP. PLEASE PROVIDE FURTHER INFORMATION. *AK

Engine and Engine Cooling › Exhaust System › Emission Control
Filed Jun 21, 2000MN

WHILE IN DRIVING SMELLS GAS DUE TO DEFECTIVE FUEL TANK VENT HOSE. *AK

Seat Belts › Front › Retractor
Filed May 25, 2000VA

PASSENGER'S SEAT BELT WILL NOT RELEASE FROM THE RETRACTING MECHANISM, CAUSING THE SEAT BELT TO BECOME INOPERABLE, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

Power Train › Automatic Transmission
Filed Apr 27, 2000CA

WHEN IT IS COLD OUTSIDE AUTOMOBILE WILL NOT KEEP RUNNING AFTER IT IS PUT IN GEAR. WHEN IT IS FINALLY IN GEAR, IT HAS NO POWER. FRONT BRAKES ARE NOISY,BELTS REPLACED, VEHICLE SCREECHES WHEN RUNNING. DESPITE REPLACEMENTS AND REPAIRS FOR ALL THESE PROBLEMS, THEY STILL EXIST. *AK *ML

Wheels
Filed Apr 26, 2000CA

DUE TO DEFECTIVE CASTING REAR PASSENGER'S WHEEL CRACKED, WHICH COULD HAVE CAUSED WHEEL TO FALL OFF, AND RESULT IN A CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK

Visibility › Windshield
Filed Apr 20, 2000OH

THE WINDOW WAS POPPED OPEN WHILE DRIVING AND FELL OUT OF THE VEHICLE. (OHIO TRAFFIC CRASH REPORT) *. MJS

Engine and Engine Cooling › Exhaust System
Filed Apr 13, 2000CO

WHEN YOU COME TO A COMPLETE OR ALMOST COMPLETE STOP, THERE IS GAS FUMES COMING FROM THE ENGINE COMPARTMENT. THIS IS A VERY STRONG GAS ODOR! AS LONG AS YOU ARE MOVING YOU CAN'T SMELL IT. MY CONCERN IS POSSIBLE VEHICLE FIRE. I THINK THE PROBLEM IS STILL THERE WHILE MOVING BUT YOU JUST CAN'T SMELL IT. A FRIEND OF MINE HAS THE SAME PROBLEM WITH HIS 95 VILLAGER. *AK

Air Bags › FrontalCrash
Filed Mar 20, 2000TX

WHILE DRIVING ON FARM 1385, TRAVELLING 55MPH AND GOING NORTH AT NIGHT, HIT A BLACK COW ON THE ROAD, AND AIR BAG DIDN'T DEPLOY. DRIVER WORE A SEAT BELT. CONTACTED DEALER. *AK

Engine and Engine Cooling › Engine
Filed Mar 4, 2000NY

BROKEN CRANKSHAFT D/T METAL FATIGUE. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Feb 28, 2000OR

THIS ENGINE WAS KNOWN TO BE DEFECTIVE WHEN SOLD TO ME. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Feb 27, 2000CT

WHILE DRIVING THE VEHICLE, THE PASSENGER SLIDER OPENS AND THE DOOR IS AJAR. THIS HAPPENED REPEATEDLY OVER SEVERAL MONTHS. IT COST ME OVER $200 TO REPLACE THE FRONT AND REAR LATCHES ON THE VEHICLE. I FELT THAT THIS WAS A SAFETY ISSUE AND I SHOULDN'T HAVE TO PAY FOR THE DEFECTIVE PARTS OR LABOR. *AK

Seat Belts › Front › Anchorage
Filed Feb 24, 2000PA

THE SEAT BELT FOR THE MIDDLE SEAT IS DAMAGED THE PLASTIC GUARD/PROTECTOR HAS WORN THE BELT ALMOST THE WHOLE WAY THROUGH FROM CHAFING. YH

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Feb 18, 2000IN

WHILE DRIVING CAN SMELL VERY STRONG GAS COMING FROM INSIDE OF VEHICLE. CONSUMER FEELS THIS IS VERY UNSAFE. TOOK TO DEALER AND THEY SAID IT WAS THE FILLER TUBE. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1995 Mercury Villager → · Every Villager year → · How the figures are calculated →