1995 Mercury Villager complaints

TRANSMISSION FAILED FOR FOLLOWING GEARS: REVERSE, 2ND GEAR, AND OVERDRIVE. ALSO THERE IS A RECALL FOR THE NISSAN QUEST VAN FOR THE CYLINODES HOWEVER, MERCURY-FORD HAS NOT ISSUED A RECALL AND THE MERCURY VILLAGER AND THE NISSAN QUEST ARE BOTH MANUFACTURED BY FORD. PLEASE CHECK TO SEE IF THERE SHOULD BE A RECALL ON THE TRANSMISSION FOR THIS VAN AS WELL AS THE CYLINODES.

THIS PROBLEM OF RAW FUEL SMELL OCCURS MAINLY IN THE WINTER MONTHS BUT HAS OCCURED IN THE SUMMER ON OCCASION. THE VAN HAS BEEN TO THE DEALER APPROX. 10 TIMES FOR THIS PROBLEM. THIS CONDITION HAS CAUSED ME TO LEAVE THE VEHICLE OUTSIDE GARAGE WHEN IT OCCURS FOR FEAR OF THE FUEL VAPORS AND HOT WATER HEATER AND FURNACE. MERCURY CANNOT FIND OUT WHAT THE PROBLEM IS. THEY HAVE FIXED SEVERAL ITEMS THINKING IT WAS FIXED, BUT TO NO AVAIL. MY WIFE HAS BEEN DRIVING TWICE IN A SNOW STORM WHEN THE CONDITION OCCURED. SHE HAD TO ROLL DOWN THE WINDOWS TO GET FRESH AIR, IF SHE WOULD HAVE BEEN STRANDED ON THE ROAD, NO TELLING WHAT SHE WOULD HAVE DONE. MERCURY HAS BEEN ADVISED OF THE PROBLEM AND HAS PUT OUR VEHICLE UNDER EXTENDED WARRANTIES TO COVER THE PROBLEM WHEN IT OCCURS. ALSO, THEY HAVE OFFERED US A $1000.00 VOUCHER FOR THE PURCHASE OF ANOTHER MERCURY VEHICLE. THE VOUCHER IS NOT THE ANSWER, NOR IS THE EXTENDED WARRANTY. THIS CONDITION COULD PROVE TO HAVE LONG TERM HEALTH EFFECTS ON MY NOW 4YO DAUGHTER AND MY WIFE AS FUEL ODORS (BENZENE)IS CANCER CAUSING. MY FAMILY HAS BEEN EXPOSED TO ABNORMAL AMOUNTS OF THESE PRODUCTS. THIS PROBLEM NEEDS TO BE FIXED FOR THE SAKE OF THE SAFETY OF THE FAMILIES THAT DEPEND ON THESE VEHICLES. I NOTICED THAT THERE ARE SEVERAL COMPLAINTS LOGDED AND 1 TSB ISSUED BY MERCURY IN REGARDS TO A FUEL CAP NEEDING SEALED (WHICH THEY HAVE DONE AND WASNT THE PROBLEM!) THANK YOU FOR YOUR ATTENTION IN THIS MATTER.

PASSENGER LAP SEATBELT DOES NOT COME OUT OF THE HOUSING WHICH WONT PROTECT THE OCCUPANT IN EVENT OF AN ACCIDENT. THE PART IS ON NATIONAL BACK ORDER. PLEASE PROVIDE FURTHER INFORMATION. *AK

NO SUMMARY LISTED FOR THIS VEHICLE. *AK

STRONG GAS VAPOR WAS ENTERING VEHICLE. VEHICLE TAKEN TO DEALER AND WAS INFORMED OF CORRODED VAPOR RETURN LINE. DEALER REPLACED IT AT THE COST TO CONSUMER. BELIEVED THIS WAS A DEFECTIVE PART AND TO BE LOOKED INTO. *AK

ON DEC. 20-98, CONSUMER'S SEAT BELT WOULD PULL OUT ABOUT 12" AND LOCK UP. DEALER REPLACED THE LAP PORTION OF SEAT BELT. ON FEBRUARY 07, 99, SEAT BELT WOULD PULL OUT ABOUT 6" AND LOCK UP. DEALER HAS SET AN APPOINTMENT TO REPAIR FRONT LAP SEAT BELT AGAIN. *AK

FUEL LEAKS BETWEEN THE FUEL PUMP AND THE ENGINE, CAUSING FUEL TO SMELL INSIDE THE VEHICLE. DEALER REPLACED THE FUEL PUMP AND THE FUEL FILLER WHICH DID NOT CORRECT THE PROBLEM. PLEASE GIVE ANY FURTHER DETAILS. *AK

REAR WINDSHIELD WIPERS DO NOT GO ALL THE WAY ACROSS THE WINDOW DUE TO HITTING THE WINDOW LATCH THATS USED TO LIFT THE WINDOW. DEALER HAS BEEN CONTACTED AND REPARIR HAVE BEEN MADE TWICE. AFTER THAT PROBLEM WAS CORRECTED, WIPER GOT STUCK ON NEW HOLDER, AND HAD TO HAVE THIS REPAIRED AS WELL. *AK *ML

PASSENGER'S SIDE LAP SEAT BELT HAS STOPPED WORKING. IT DOES NOT COME OUT OF THE HOUSING UNIT SO THAT PASSENGER CAN PULL IT OVER LAP. CONSUMER HAS HAD IT REPLACED TWICE, AND IT HAS DONE THE SAME THING BOTH TIMES. DEALER HAS BEEN CONTACTED. *AK

CONSUMER RECEIVED A RECALL LETTER FOR REAR LAMPS AND SOCKETS. THE CONSUMER STATED THAT SINCE RECEIVING THE LETTER, THE PARTS HAVE BEEN UNAVAILABLE. THE MANUFACTURER HAS YET TO BE CONTACTED. RECALL NUMBER 96V253003. *AK

GAS FUMES WOULD COME INTO THE VEHICLE WHENEVER THE HEATER IS TURNED ON. VEHICLE BEEN IN/OUT DEALER SHOP ON TWO OCCASIONS, AND CONDITION STILL OCCURS. *AK

MFR RECALL # 96M89 THERE ARE NOT ENOUGH HOLES TO LET THE OIL GO THROUGH THE VEHICLE WHICH CAUSES THE PISTON SLAP TO MALFUNCTION, AND EVENTUALLY THE ENGINE WILL SEIZE WHILE DRIVING WHICH MAY CAUSE AN ACCIDENT. PLEASE PROVIDE FURTHER INFORMATION.*AK

REAR WINDSHIELD WIPER IS INOPERABLE DUE TO A MALFUNCTION WITHIN THE MOTOR WHICH COULD BECOME DANGEROUS IN RAINY WEATHER CONDITIONS. PLEASE GIVE ANY FURTHER DETAILS. 8AK

WHEN THE ENGINE IS TURNED ON THERE IS A STRONG GASOLINE ODOR INSIDE THE VEHICLE. IT IS UNBEARABLE WHEN THE HEATER IS ON. *MJS

RECEIVED RECALL NOTICE 96V253003, CONCERNING TAIL LIGHTS. CALLED AT LEAST 2 DEALERS & EACH DEALER SAID THEY HAD NO PARTS AT THAT TIME. MANUFACTURER DID NOT SEND PARTS TO EITHER DEALER AS OF YET. *AK

THE WINDSHIELD RECEIVED A STRESS CRACK CAUSED BY THE MANUFACTURER WHICH MAY CAUSE VISUAL DIFFICULTY. CAUSE UNKNOWN. PLEASE PROVIDE FURTHER INFORMATION. *AK

THE PULLEY OF THE POWER ASSIST BELT SNAPPED, CAUSING THE POWER STEERING TO GO OUT AND VEHICLE LOST CONTROL. *AK *ML

RECEIVED RECALL NOTICE 96V253003. TOOK VEHICLE ON APPOINTED DAY. AFTER ARRIVING WAS INFORMED PARTS WERE SOLD, AND OWNER WOULD BE NOTIFIED WHEN PARTS BECAME AVAILABLE AGAIN. OWNER HAS NOT HEARD ANYTHING. *AK

THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH FUEL TANK ASSEMBLY. DURING THE WINTER VEHICLE GIVES OFF A RAW FUEL SMELL. THE MANUFACTURER HAS BEEN CONTACTED. *AK

THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH AUTOMATIC TRANSMISSION. THE CONSUMER IS HAVING PROBLEMS WITH SHIFTING INTO DIFFERENT GEARS. THE MANUFACTURER HAS YET TO BE CONTACTED. *AK

PASENGER SIDE MOTORIZED SEAT RESTRAINT FAILED AND MIKE BASS FORD RETAINED MY VEHICLE FOR A PERIOD AND CLAIMED THAT THEY COULD NOT REPAIR BECAUSE OF A LACK OF ELECTRICAL INFORMATION. THEY URGED THAT I TAKE THE VEHICLE ELSEWHERE AS THEY MIGHT HAVE THE INFORMATION NECESSARY FOR REPAIR.

CRANKSHAFT BROKE. THE VEHICLE WAS TOWED TO THE DEALER OF PURCHASE AND IT WAS DETERMINED THAT THE CRANKSHAFT WAS BROKEN. IT WAS REPORTED TO FORD MOTOR COMPANY FOR REPLACEMENT AND WAS REJECTED DUE TO 16000 MILES OVER WARRANTY. I FEEL THAT THIS CRANKSHAFT HAD A MANUFACTURERS DEFECT AND SHOULD BE REPLACE BY THE MANUFACTURER AT NO COST TO ME. I WAS TOLD THAT IF I WANTED TO HAVE THE CRANKSHAFT ANALYZED, I WOULD BE RESPONSIBLE FOR ALL COSTS. I FEEL THAT THIS TYPE OF COMPONENT SHOULD NOT FAIL WITH ONLY 52000 MILES.

CONSUMER HAS RECEIVED AN RECALL LETTER SAYING TO BRING VEHICLE IN TO BE INSPECTED. MANUFACTURER RECALL #MN-96S61, NHTSA #96V253003. DEALER DOES NOT HAVE PARTS. *AK

WHEN PUTTING THE DRIVER SIDE SEAT BELT ON, HAS TO REMOVE THE SEAT BELT WITH HAND DUE TO THE MOTOR BURNING OUT,THE MOTOR WAS STUCK. CONSUMER CAN'T DETERMINE THE PROBLEM. *AK

THE WINDSHIELD WIPER ON THE REAR WINDSHIELD DOES NOT GO COMPLETELY OVER THE ENTIRE WINDOW. THE WIPER STICKS IN THE MIDDLE OF THE WINDSHIELD, UNLESS THE WIPER IS MOVED MANUALLY IT STAYS IN THE MIDDLE OF THE WINDSHIELD. TAKEN TO DEALER, FOUND THAT WIPER SOMEHOW BECAME BENT AND COULD ONLY GO ACROSS HALFWAY. DEALER REBENT THE WIPER TO CORRECT IT. *AK *ML

WHEN DRIVING THE VEHICLE THERE IS A PROBLEM SEEING OUT OF THE FRONT WINDOW WHEN DRIVING AT ANY SPEED DUE TO THE WINDSHIELD LOOKING LIKE THERE IS FILM ON IT. THE VEHICLE IS IN THE SHOP, AND IT'S KIND OF DARK. *AK

LAP BELT RETRACTOR WILL NOT OPERATE ON PASSENGER SIDE. CONSUMER HAD REPLACE ONE SET ON PASSENGER'S SIDE LESS THAN 11/2 YEAR AGO. CURRENTLY, PROBLEM REOCCURRED. DEALER NOTIFIED AND INFORMED CONSUMER TO REPLACE IT AGAIN BECAUSE THE PART ARE OUT OF WARRANTY. *AK

CABLE BENCH SEAT LATCH ASSEMBLY FAILED, RECALL COMPONENT HOWEVER VEHICLE DENIED DUE TO VIN.

PASSENGER'S SIDE LAP BELT DOES NOT RETRACT OUTWARD, CAUSING THE SEAT BELT TO BECOME INOPERABLE. PLEASE GIVE ANY FURTHER DETAILS. *AK

EXHAUST MANIFOLD BOLT IS BROKEN, AND CAUSING EXHAUST LEAKAGE, DEALER IS NOT AWARE OF THE PROBLEM. WHEN ACCELLERATING LOUD NOISE SOUNDS HEARD. PROBLEM STILLS EXISTS. *AK

NEITHER THE FRONT OR REAR TURN SIGNALS WORK, MAKING IT HARD TO MAKE A TURN WHILE IN TRAFFIC. DEALER HAS BEEN CONTACTED. REAR SIGNALS FIXED VIA RECALL, FRONT FIXED AT OWNER'S EXPENSE. *AK *ML

DEFECTIVE PART WITHIN TRANSMISSION IS CAUSING THE VEHICLE TO BECOME INOPERATIVE, WILL NOT GO INTO GEAR,WHICH COULD RESULT IN AN ACCIDENT. *AK

WHEN DRIVING THE BRAKES DON'T COME ON AND WHEN TURNING ON THE HEADLIGH DON'T COME ON. CONSUMER HAD BRAKE LIGHTS FIXED FIVE TIMES, AND THE RIGHT SIDE WORKS WHENEVER IT WANTS TO. THE DEALER CAN'T DETERMINE THE PROBLEM. *AK

ENGINE ROD BROKE AND WENT THROUGH THE OIL PAN.

THE CONSUMER WAS INVOLVED IN AN ACCIDENT IN WHICH THE VEHICLE WAS FORCED TO HIT THE TELEPHONE POLE TO AVOID FROM CRASHING INTO ANOTHER VEHICLE. DURING THIS COLLISION, THE DRIVER'S AIRBAG DID NOT DEPLOY. IN TURN, THE CONSUMER WAS INJURED. THE MANUFACTURER IS NOT AWARE OF THE SITUATION. THE CONSUMER NEVER HAD ANY PRIOR PROBLEMS WITH THE AIRBAG SENSORS. *AK

ENGINE FAILURE DUE TO CRANKSHAFT FAILURE.

CONSUMER WAS DRIVING AT 35 MPH WHEN THE REAR WINDSHIELD DEPLOYED INTO THE VEHICLE. THE CONSUMER HAD HIS CHILDREN IN THE VEHICLE AT THE TIME WHEN GLASS GOT INTO CHILDREN'S HAIR. NO ONE WAS INJURED. CONTACTED DEALER FOR THE SECOND TIME IN REFERENCE TO THE WINDSHIELD. *AK

ENGINE CUT OFF WHILE DRIVING DUE TO BROKEN CRANKSHAFT.

DRIVER'S SIDE TAIL LIGHT DOES NOT COME ON. DEALER IS AWARE OF THE PROBLEM. DEALER STATED TO CONSUMER THAT VAN WAS NOT INCLUDED IN RECALL #96V253003, REAR LAMP SOCKET . DEALER NOT ABLE TO CORRECT FREE OF CHARGE. *AK

PADS FAILED, ROTORS UNDERSIZED WITH RUSTING.

THE ABS BRAKING SYSTEM MALFUNCTIONED, CAUSING THE VEHICLE TO LOCK UP, RESULTING IN AN ACCIDENT. DEALER REPLACED THE ABS SENSOR. *AK *JB

THE ABS BRAKE UNIT LEAKS FLUID, CAUSE UNKNOWN. DEALER IS REPLACING ABS UNIT. PLEASE PROVIDE DETAILS. *AK

MIDDLE BENCH SEAT BELT TACK DOWN FELL APART, RENDERING TACK DOWN USELESS.

RECALL 96V- 253.001; THE HEAT FROM THE REAR LAMP SOCKET, CAUSING THE SOCKET TO LOSE ITS TENSION AND THE SOCKET TO MOVE. THE REAR LAMP BECOMES INOPERABLE WITHOUT WARNING. MANUFACTURER STATES HAS NO KNOWLEDGE OF THE RECALL. *AK

VILLAGER WOULD NOT START UP INITIALLY. WHEN CHECKED BY DEALERSHIP, THE DEALER STATED THAT THE FUEL PUMP WAS UNABLE TO DELIVER CONSTANT FUEL PRESSURE TO THE ENGINE AND NEEDED REPLACING. OWNER IS HAVING FUEL PUMP REPLACED. *AK

THE FUEL PUMP IS NOT ABLE TO KEEP A CONTINUOUS PRESSURE OF FUEL TO THE INJECTORS; FUEL BACKTRACKS TO THE GAS TANK. THE FUEL PUMP HAD BEEN EMITTING A WHINE FOR SEVERAL MONTHS PRIOR TO FAILURE.

THE SLIDING DOOR ON THE VAN POPS OPEN WHEN THE VEHICLE HITS A BUMP. DEALER HAS NOT SEEN. *AK

WHEN DRIVING AND HITTING A BUMP IN THE ROAD, THE SLIDING DOOR OPENED. THIS HAS HAPPENED OVER 100 TIMES OR AT LEAST EVERY 20 MILES. DEALER SAID THEY DIDN'T HAVE TIME TO DRIVE IT.

GAS FUMES HAVE BEEN ENTERING VEHICLE. NO RECALL CITED.

REAR BRAKE LIGHT SOCKET OVERHEATED AND THE CONTACT POINTS MELTED, SEPARATING THE CONTACTS FROM THE SURFACE.