THE VEHICLE WAS SERVICED FOR A GAS SMELL PROBLEM PRIOR TO RECALL ON FUEL SYSTEM. THE CONSUMER WAS REQUESTING REFUND OF THE REPAIR COST FROM THE MANUFACTURER, CONSUMER STATES THE GAS SMELL STILL EXISTS.*YH
1995 Mercury Villager complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1995 record →
IN 2000, THE LEFT CV BOOT CRACKED AT 70,000 MILES, REQUIRING BOTH THE AXLE AND BOOT TO BE REPLACED. NOW, THE RIGHT CV BOOT HAS CRACKED AT 87,425 MILES, REQUIRING THE OTHER BOOT AND AXLE TO BE REPLACED. WE ARE VERY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. WE HAVE NEVER HAD TO REPLACE AXLES ON ANY PREVIOUS CARS AT ALL, AND ESPECIALLY NOT BEFORE THE ODOMETER REACHED 100,000 MILES. WE ARE CONCERNED THAT THERE MIGHT BE A MANUFACTURING DEFECT CAUSING THESE CRACKS. THANK GOODNESS WE DID NOT HAVE AN ACCIDENT BECAUSE OF THEM. EACH REPAIR CAME TO A COSTLY $295.00, BUT WE HAD NO CHOICE BUT TO PAY IT.
WHILE DRIVING, THE CHECK ENGINE LIGHT WOULD COME ON, IT WAS DETERMINED THAT THE VACUUM LINE TO EGR WAS BROKEN.*YH
THE SIDE DOOR POPS OPEN TO THE 2ND LATCH AT VARYING SPEEDS EVEN IF THE DOORS ARE LOCKED. IT HAS POPPED OPEN AT 5MPH AND AT 70 MPH. A BUMP OR JIGGLE IS ALL IT TAKES TO OPEN. THE INDICATOR LIGHT COMES ON AND YOU CAN HEAR EXCESS ROAD NOISE. IT HAS ONLY ONCE OPENED PAST THE SECOND CATCH IN THE LOCK. THAT WAS AT HIGHWAY SPEEDS. IT MAKES NO DIFFERENCE WHETHER THE DOOR IS LOCKED OR UNLOCKED. APPEARS TO BE AFFECTED BY ROAD SURFACES.*AK
DRIVER DOOR LOCK CONTROL FAILS TO LOCK OR UNLOCK 3 DOORS. ELECTRICAL SHORT CAUSING RADIO MEMORY TO CLEAR. THE REAR AC/HEATER STARTS AND STOPS WHEN DASH SWITCH IS IN THE "REAR" POSITION. *AK
CONSUMER STATED LOCK ON DOOR KEEPS LOCKING, IF OPENED OR CLOSED, THE DOOR VEHICLE LOCKS AUTOMATICALLY, CONTACTED FORD AND THEY ARE SENDING OUT A FORM FOR CONSUMER TO FILL OUT.*AK CONSUMER IS REQUESTING REIMBURSEMENT FOR REPAIRS ON THE LOCKS.*JB
I WAS GETTING A CHECK ENGINE CODE FOR A LONG TIME ALTHOUGH THE PROBLEM WAS DIFFICULT TO SOLVE. FINALLY, I READ ON THE INTERNET THAT THE EGR BPT HOSE (ABOUT 2 INCHES LONG) WAS THE COMMON CAUSE OF THIS LIGHT TO COME ON AND OFF. WHEN I FINALLY GOT A MECHANIC TO CHECK, THE HOSE HAD TOTALLY ROTTED AWAY. IF THIS IS SUCH A BIG PROBLEM, THEN FORD SHOULD BE FIXING THEM. ALSO, THE CLAMPS TO MY FLEX TUBE AND CATALYTIC CONVERTER ARE RUSTED AWAY AND GONE! I LIVE IN THE SOUTHEAST...SHOULDN'T HAVE BEEN A PROBLEM.*AK
BENCH ROW SEAT BELT THAT LATCHES TO THE FLOOR BROKE. CONTACT DEALER, AND DEALER STATED SEAT BELT IS NOT UNDER WARRANTY.*AK
EXHAUST MANIFOLD HAD BEEN REPLACED BY MERCURY DEALER ONCE ( COST $1500), NOW IT CRACK AGAIN, IT HAS BEEN PROBLEM TO MANY OWNER OF THIS CAR. *AK
SPRING LET LOOSE IN TRANSMISSION SLIPPED AND CHEWED UP GEARS IN THE TRANSMISSION. *AK
!!!EMERGENCY ALERT!!! NHTSA RECALL NO. 00V419002 MFG. NO 00S59B PRESENTS ADDITIONAL, MORE SERIOUS RISK OF INJURY AND EXPLOSION. MY WIFE AND I COMMUTE OUR CHILDREN 30 MILES TO SCHOOL (2 HOURS AVE. DAILY). SHE PRIMARILY DRIVES THE VILLAGER. IN FEBRUARY OF THIS YEAR SHE DEVELOPED SERIOUS TINGLING AND NUMBNESS THROUGHOUT HER EXTREMITIES INCLUDING FACIAL, FOOT AND HAND SUPERSENSITIVITY. THE CONDITION GREW WORSE AS THE MONTHS PASSED. WE SPENT MAY AND JUNE WITH DOCTORS PERFORMING MRIS AND NERVE CONDUCTION TESTS TO RULE OUT MS OR OTHER NEUROPATHY. UNTIL LAST WEEK WE WERE CLUELESS. FOR ABOUT A YEAR WE BEGAN NOTICING FAINT GASOLINE SMELLS IN THE CABIN OF OUR VILLAGER. THE WERE MILD AT FIRST. THEY BECAME MORE INTENSE IN JANUARY OF 2001. SEVERAL MONTHS AGO WE GOT THE NOTICE OF THE REFERRENCED RECALL REGARDING THE FUEL VENT LINE. WE EVENTUALLY HAD THE RECALL WORK SCHEDULED FOR JULY 2, 2001. AFTER RETURNING TO OUR FORD REPAIR SHOP AT THE END OF THE DAY ON THE 2ND, WE WERE TOLD TO COME BACK ON THE 9TH BECAUSE A NEW MOTOR WAS NEEDED PER ANOTHER RECALL, AND THAT BOTH WOULD BE DONE AT THE SAME TIME. WE DELIVERED THE VEHICLE TO FORD ON THE 9TH. BY CIRCUMSTANCES IT WAS NOT FINISHED UNTIL THE 17TH. BY ABOUT THE 16TH, (1 WEEK BEING WITHOUT THE VEHICLE) MY WIFE NOTICED REMARKABLE IMPROVEMENT IN HER SYPTOMS. THIS GAVE ME CAUSE TO INVESTIGATE POSSIBLE CONNECTION TO THE RECALL. MY DETERMINATION IS THAT IN ADDITION TO RISK OF GAS SPILLAGE DUE TO THE CRACKED VENT HOSE, GASOLINE FUMES CAN ENTER THE CABIN
FUEL VAPORS WERE IN PASSENGER'S COMPARTMENT. DEALERSHIP EXAMINED VEHICLE, AND MADE NECESSARY REPAIRS. VEHICLE WAS AFFECTED BY RECALL 00V419002. BUT, CONSUMER WAS INFORMED THAT REPAIR WORK WAS UNRELATED TO THIS CAMPAIGN. *AK CONUMER STATES FULE LINES WERE LEAKING AT FUEL RAIL, THRER WAS ALSO LEAK UNDER VEHICLE WHICH WAS DETERMINED TO BE POWER STEERING LEAK FROM A HOSE.*JB
CONSUMER'S VEHICLE WAS HIT FROM BEHIND, AND THEN PUSHED INTO ANOTHER VEHICLE. UPON IMPACT, AIR BAGS DID NOT DEPLOY. HAS NOT CONTACTED DEALER.*AK
BELT RETRACTOR IN RIGHT MIDDLE AND RIGHT REAR PASSENGER SEATING POSITIONS HAVE LOCKED UP AND WILL NOT RELEASE. *AK BOTH SEAT BELTS WERE REPLACED, ONE ON WARRANTY AND ANOTHER AT CONSUMER'S COST. *YH
WE PURCHASED THIS CAR WITH 30,000 MILES ON IT. THIS IS THE SECOND FUEL PUMP FAILURE/REPLACEMENT. *AK
REAR SEAT FLOOR ANCHOR LATCH FAILED TO LATCH SEAT PROPERLY. SEAT WOULD SLIDE OR MOVE WHENEVER ITS OCCUPIED. CONTACTED DEALER , VEHICLE NOT UNDER RECALL 96V089001 THAT WAS ISSUED. *AK
TWICE ENGINE QUIT--BOTH TIMES CAUSE WAS SAME--ROTOR HAD SCREWED OUT. IS THIS A PERSISTENT PROBLEM?AK
CRANKSHAFT SNAPED OFF A GEAR IN TURNING BELT, CONTACTED AN INDEPENDENT MECHANIC, WHO SAID THAT THEY HAVE NEVER SEEN SOMETHING LIKE THIS. *AK
FUEL TANK WAS LEAKING. FUEL. THERE WAS AN O-RING THAT WAS CAUSING THIS LEAK. ALSO THERE WAS FUEL TANK FILLER HOSE RECALL ON VEHICLE. BUT CONSUMER WAS INFORMED BY MANUFACTURER THAT LEAK WAS THE RESULT OF 2 SEPARATE DEFECTS. *AK *JB
STRONG FUEL SMELL INSIDE VEHICLE WHEN TURNING ON AIR CONDITIONER OR HEATER. TOOK VEHICLE TO DEALER 3 TIMES. REPLACED SOLENOID AND CANISTER. IT DID NOT REMEDY PROBLEM. *AK
THE FUEL ODOR WAS CORRECTED PRIOR TO RECALL NOTICE 00V-419, CONSUMER REQUEST REIMBURSEMENT. NLM
THERE HAVE BEEN 2 FUEL HOSE FAILURES AND 1 RECENT HOSE RECALL. I BELIEVE THERE WAS EITHER A DEFECTIVE PURCHASE OF FUEL LINES OR DEFECTIVE SPECIFICATIONS FOR THE EARLY 95 MODEL. THE 1ST FAILURE WAS FOR POROSITY WHERE THE FUEL SEEPED THROUGH THE HOSE WHEN IT WAS COLD BUT SEALED AFTER WARMUP. THE COMPANY WAS NOTIFIED BUT DECLINED. I HAVE A COPY OF THE LETTER SENT. THE MOST RECENT FAILURE WAS A 1/16 TH HOLE IN THE LINE TO THE FUEL INJECTOR. THE ENGINE COMPARTMENT WAS BATHED IN 10 GALLONS OF GAS OVER 7 MILES BEFORE STOPPING TO INVESTIGATE THE ODOR. THERE WAS ALSO A RECALL FOR THE FILLER TANK HOSE DUE TO DEFECTIVE MATERIAL. I SUSPECT THE DEFECTIVE MATERIAL OR SPEC WAS USED FOR ALL FUEL LINES IN THE EARLY 95 MODEL.
WHILE DRIVING DOWN A RAMP AT 50 MPH ENGINE CHECK LIGHT CAME ON, HEARD A CLINK CLINK NOISE. CONSUMER STATED THAT A MECHANIC SAID THAT LOWER PART OF COIL SPRING WAS BROKEN. *AK
CONSUMER RECEIVED RECALL NOTIFICATION (00V419002) CONSUMER WAS TOLD BY MANUFACTURER CUSTOMER SERVICE CENTER THAT RECALL COULD BE PERFORMED AT A PARTICULER DEALERSHIP, BUT WHEN CONSUMER ARRIVED AT THIS PARTICULER DEALERSHIP HE WAS TOLD THAT THIS RECALL WAS NOT PERFORMED THERE, AFTER SPEAKING WITH A MANAGER CONSUMER WAS ADVISED THAT PART WAS NOT IN STOCK AND IT WOULD HAVE TO BE ORDERED, AND ONCE IT CAME IN HE WOULD BE NOTIFIED AS OF 4/11/01 CONSUMER STILL HAS NOT HEARD ANYTHING FROM DEALERSHIP. *JB
CONSUMER STATES LEFT COIL SPRING FAILED, CONSUMER WAS ADVISED BY MECHANIC THAT MANUFACTURER SHOULD COVER SINCE COIL SPRING CONTAINED PREMATURE RUST ON THE SIDES, CONSUMER STATES LOWER FRONT BALL JOINT WAS ALSO REPLACED BECAUSE OF THE NOISE AND VIBRATION THAT WAS COMING FROM THE VEHICLE, AFTER LOWER FRONT BALL JOINT WAS REPLACED, VEHICLE CONTINUED TO MAKE NOISE AND VIBRATE, CONSUMER WAS THEN ADVISED THE PROBLEM WAS WITH THE TIRES, DEALER THEN PERFORMED A WHEEL ALIGNMENT TO SEE IF VEHICLE WOULD STOP SHAKING, HOWEVER VEHICLE ONLY STOPPED SHAKING TEMPORARILY. *JB
THE DEALER HAD NO PARTS AVAILABLE TO PERFORM RECALL 00V-419 DESPITE THE FACT THAT THE CONSUMER CALLED SEVERAL TIMES PRIOR TO THE REPAIR DATE TO MAKE SURE THEY WERE AVAILABLE. NLM
THE CONSUMER CALLED THE DEALER TO HAVE RECALL 00V-419 PERFORMED BUT WAS TOLD IT WOULD BE 3 MONTHS BEFORE THE PART WOULD BE AVAILABLE. NLM
FUEL HOSE CLAMPS HAVE RELAXED AND CANNOT BE REACHED TO TIGHTEN; ONLY LEAKS WHEN COLD. *AK
ENGINE PISTON BEAT THE HEAD CAUSING COMPLETE ENGINE FAILURE WHILE DRIVING, CONSUMER IS UNABLE TO BUY NEW ENGINE FROM FORD AS THEY WILL CHARGE SURCHARGE. *MJS
HEAD GASKET WAS LEAKING FLUID. CONTACTED DEALER, DEALER NOTICED THAT HEAD GASKET NEEDED REPLACING. ALSO, A TSB WAS ISSUED FOR SAME TYPE OF PROBLEM. HOWEVER THIS VEHICLE WAS NOT INCLUDED. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
WHILE DRIVING COULD SMELL FUEL ODOR INSIDE OF VEHICLE. STOPPED AND LOOKED UNDER HOOD, AND SAW FUEL LEAKAGE COMING FROM FEED LINE ON FUEL INJECTION. *AK
RIGHT REAR SEAT BELT RETRACTOR HAS BROKEN TWICE. *AK
AIR BAG LIGHT KEEPS COMING ON AND OFF. CONTACTED DEALER, AND THE DEALER STATED THAT AIR BAG MODULE NEEDED TO BE REPLACED.*AK *SLC
THERE IS A FUEL SMELL IN PASSENGER COMPARTMENT WHEN IT IS COLD, LEAK WAS TRACED TO A GAS LINE THAT RUNS ON BACK SIDE OF THE ENGINE. *JB
FRONT PASSENGER SEAT, AND REAR PASSENGER SEAT BELTS HAVE LOCKED UP,BELTS DO NOT WORK. DELAR HAS BEEN CONTACTED.*AK
HOW MANY CATALYTIC CONVERTERS ARE IN THIS VEHICLE? *AK
REAR LAMP SOCKET MAY NOT ILLUMINATE BECAUSE METAL CAN IN LAMP SOCKET MOVES OR SEPARATES FORM PLASTIC SOCKET HOUSING. PLEASE PROVIDE FURTHER INFORMATION.*AK
WHEN FIRST PRESSING ON GAS PEDAL GETS STUCK. THIS IS SAME PROBLEM AS RECALL ON FORD, EXPLORER, 1997, 00S58.*AK *SLC
THE FILLER PIPE VENT HOSE FAILED PRIOR TO RECALL NOTICE, THE CONSUMER REQUEST REIMBURSEMENT BUT WAS ONLY REIMBURSED FOR THE PARTS NOT THE LABOR, GAS LINE WAS ALSO AGED AND SWEATING CAUSING GAS FUMES WHEN USING THE DEFROSTER. NLM
FRONT PASSENGER LAP SEAT BELT STOPPED WORKING WITHOUT A PRIOR WARNING. CONSUMER WILL NOT BE RESTRAINT IN CASE OF AN ACCIDENT.*AK
BRAKING SYSTEM FAILS TO SLOW VEHICLE DOWN WHEN BRAKES ARE APPLIED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION.*AK
PINS ON THE REAR WINDOW ARE FALLING OUT FROM HINGES. THIS COULD CAUSE WINDOW GLASS TO FLY OUT. PINS ON FRONT HAD STARTED FALLING OUT. CONSUMER HAD TAPPED THEM BACK ON. *AK REAR WINDOW HATCH HINGE PIN FAILED. THE CONSUMER STATES THAT THE FALLING OFF OF PINS CREATED SAFETY PROBLEM. *YH
CONSUMER SMELLED FUEL INSIDE VEHICLE. DEALER FOUND FUEL LINES NEEDED TO BE REPLACED. *AK
CONSUMER RECEIVED RECALL NOTICE 00V419002 AND SCHEDULED APPOINTMENT AT DEALERSHIP FOR MARCH 5, 2001. DEALER RESCHEDULED SERVICE FOR MARCH 13, 2001. CONSUMER WENT IN FOR APPOINTMENT TODAY, AND WAS TOLD NO PARTS WERE AVAILABLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION.*AK
CONSUMER RECEIVED RECALL 00V419002/MANUFACTURER'S RECALL 00S59 FUEL TANK VENT HOSE. DEALER WILL NOT HAVE PART AVAILABLE FOR A FEW MONTHS. CONSUMER WAS HAVING A STRONG GAS ODOR ON INSIDE & OUTSIDE OF VEHICLE. SMELL WAS SO STRONG THAT WINDOWS COULD BE ROLLED DOWN IN SUMMER TIME. BATH AUTOMOTIVE GROUP IN BATH, NY. PHONE NUMBER 607-776-6000. *AK
MY REAR RIGHT SEATBELT IS JAMMED WHICH CAUSES A REAL PROBLEM WHEN TRANSPORTING CHILDREN. I HAVE BEEN TOLD THIS WIL COST APPROX. $200 TO FIX THIS. AREN'T SEATBELTS SUPPOSED EXCEED THE LIFE OF THE VEHICLE. I THINK PERHAPS THIS SHOULD BE SOMETHING THE MANUFACTURER NEEDS TO TAKE CARE OF.
CONSUMER HAS TAKEN VEHICLE TO DEALER NUMEROUS TIMES FOR SMELLING GAS AT VENTS. DEALER HAS CHANGED HOSE AND TRIED OTHER REMEDIES, SMELL WAS OVERWHELMING INSIDE VEHICLE. COSUEMR RECEIVED A RECALL00V419002 /MANUFACTURER'S RECALL 00S59 ANDWILL TAKE IT TO DEALER TO SEE IF IT WILL REPAIR PROBLEM. CONSUMER PLEASE ADD VIN. *AK
RECALL 00V419002, CONTACTED DEALER WHO INFORMED CONSUMER THERE WERE NO PARTS AVAILABLE FROM FORD. NO DATE GIVEN WHEN PARTS WERE DUE AT DEALER. *AK
CONSUMER RECEIVED RECALL 00V419002 FOR FUEL INE VENT HOSE IN BEGINNING OF FEBRUARY, 2001. HAS CONTACTED DEALER AND MADE APPOINTMENTS. WENT TO ACTON MERCURY DEALER ON ROUTE 2A IN ACTON ,MA TWICE,BUT WAS TOLD THERE WERE NO PARTS AVAILABLE TO PERFORM RECALL REPAIRS. IN MEANTIME RECALL WAS NOT BEING DONE IN TIMELY MANNER, AND CONSUMER WAS DRIVING AN UNSAFE VEHICLE. *AK
RECALL 00V419002/ MANUFACTURER'S RECALL 00S59/ FUEL TANK VENT HOSE. DEALERSHIP REFUSED TO REPAIR RECALL DEFECT AS STATED IN TLETTER, THEY WANTED TO INSPECT VEHICLE, AND IF NEEDED THEY WILL REPLACE PART. FORD MOTOR COMPANY HAS BEEN CONTACTED.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1995 Mercury Villager → · Every Villager year → · How the figures are calculated →