1997 Mercury Tracer

Fatalities reported

Owners filed 142 complaints about this vehicle with federal regulators, most often about the airbags. It has been recalled 2 times.

Avoid One of the Mercury Tracer years to avoid: 2.2× the complaints of a typical Tracer year. Which Mercury Tracer years to avoid →

When it fails
020k40k60k90k120k200k
78,000 milesMedian miles at failure

26 complaints record an odometer reading. Failures cluster around 50,000–60,000 miles.

Most common 1997 Mercury Tracer problems

43 of the 142 complaints (30%) are about the airbags.

ComponentReportsCrashesFiresInjuries
Air Bags · airbags17
241
Air Bags › Frontal · airbags12
718
Air Bags › Frontal › Sensor/Control Module · airbags10
121
Engine and Engine Cooling › Engine › Gasoline · engine8
020
Engine and Engine Cooling › Engine · engine8
000
Unknown or Other5
000
Visibility › Windshield4
000
Tires4
000
Suspension › Rear › Springs4
000
Electrical System › Wiring › Interior/Under Dash4
042

2 safety recalls

Part 573 reports
Seat Belts › Front04E048000
Filed Jul 12, 2004388 vehiclesTRW Occupant Safety Systems

Defect. CERTAIN TRW DRIVER'S SIDE SEAT BELTS MANUFACTURED ON DECEMBER 6 AND 9, 2002, FOR USE AS REPLACEMENT EQUIPMENT FOR 1997 FORD ESCORT 4-DOOR AND STATION WAGON PLATFORM VEHICLES, FORD'S P/N F7CZ54611B09AAC. THE SEAT BELT ASSEMBLIES EXHIBIT A NO-LOCK CONDITION WHICH DOES NOT COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, SEAT BELT ASSEMBLIES.

Risk. IN THE EVENT OF A CRASH, THE RESTRAINT SYSTEM MAY NOT PROVIDE ADEQUATE PROTECTION TO THE SEAT OCCUPANT, WHICH MAY INCREASE THE RISK OF PERSONAL INJURY.

Remedy. TRW WILL NOTIFY THE CUSTOMERS WHO PURCHASED THE REPLACEMENT SEAT BELT ASSEMBLIES FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 27, 2004.

Air Bags › Frontal › Sensor/Control Module-inactive02V323000
Filed Dec 9, 2002396,217 vehiclesFord Motor Company

Defect. ON CERTAIN PASSENGER VEHICLES, THE INTEGRATED AIR BAG MONITOR (IABM) CAN BE CONTAMINATED WITH WATER OR OTHER LIQUIDS AND COULD EXPERIENCE INTERNAL ELECTRICAL SHORTING.

Risk. THIS MAY, IN TURN, CAUSE THE AIR BAG READINESS LIGHT TO ILLUMINATE AND IN VERY RARE OCCURRENCES, AIR BAG DEPLOYMENT, MELTED WIRING, OR FIRE MAY OCCUR.

Remedy. DEALERS WILL INSTALL THE SHIELD OVER THE IABM AND APPLY NYOGEL GREASE TO THE CONNECTOR. OWNER NOTIFICATION BEGAN FEBRUARY 11, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.

All 2 campaigns on file, newest first.

What owners reported

Newest filings
Suspension › Rear
Filed Oct 11, 2010181,675 milesID

1997 MERCURY TRACER TRIO VIN [XXX] MY WIFE AND I BOUGHT THIS CAR FROM WANTED AUTO SALES IN WORLEY IDAHO. MY WE HAVE A ONE YEAR OLD DAUGHTER. WE HEARD A NOISE FROM THE REAR OF THE CAR. MY WIFE THOUGHT WE WERE BOTTOMING OUT. I CAME TO DISCOVER THAT BOTH REAR FACTORY STRUTS THE COIL SPRINGS WERE BROKEN NEAR THE BOTTOM OF THE STRUT HOUSING. IT LOOKS LIKE THE METAL HAS JUST FRACTURED AND FAILED. THE COILS MATERIAL MUST BE DEFECTIVE AND NOT UP TO SPECS FROM FORD THIS IS CLEARLY A FORD DEFECT. THIS IS A HUGE SAFETY CONCERN FOR US WITH A ONE YEAR OLD IN THE CAR. WE ARE NOT HAPPY IF THIS COULD COST THE DEATH OF A CHILD BECAUSE OF A UNSAFE CONDITION. THE CAR IS NOT NEW BUT THE SPRINGS SHOULD LAST THE LIFE OF THE CAR NOT BREAK LIKE THIS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

Air Bags › Frontal
Filed Jul 19, 2010130,000 milesTX

WE HAD TAKEN MY VEHICLE TO GET IT CHECKED BY A COMPUTER AT A LOCAL SERVICE PARTS SHOP. WHEN WE CAME BACK WE STOPPED MY CAR AND IT WAS NOT RUNNING, IGNITION OFF. ABOUT AN HOUR LATER WE HEARD A LOUD NOISE AND ITS AIR BAGS HAD GONE OFF, BREAKING MY CAR'S WINDSHIELD AND OBVIOUSLY MAKING A MESS IN MY CAR. THIS CONCERNS ME SINCE MY HUSBAND AND I HAD JUST BEEN IN THE CAR A WHILE AGO AND COULD HAVE CAUSED INJURY TO US WITHOUT CAUSE. *TR

Tires
Filed Jun 22, 201069,093 milesNJ

WHILE DRIVING FELT SEVERE VIBRATION AND LOUD NOISE AT ALL SPEEDS AND CAR PULLING TO THE RIGHT HARD. VIBRATION BECAME WORSE ABOUT 8 MILES LATER, CAR WAS NOT DRIVABLE AND ALMOST RAN OFF THE ROAD. THE TREAD SEPARATED FROM THE TIRE. PULLED OVER, PUT THE SPARE ON. PEP BOYS REPLACED BOTH FRONT TIRES, THE OTHER TIRE HAD TREAD FAILURE ALSO. PEP BOYS REFUSED TO GIVE ME THE DEFECTIVE TIRES. *TR

Engine and Engine CoolingFire
Filed Mar 18, 200878,000 milesKY

TL*THE CONTACT OWNS A 1997 MERCURY TRACER. WHILE DRIVING 70 MPH, THE VEHICLE LOST POWER AND THE CONTACT PULLED TO THE SIDE OF THE ROAD. HE LIFTED THE HOOD AND NOTICED FLAMES COMING FROM THE ENGINE. HE EXTINGUISHED THE FIRE AND HAD THE VEHICLE TOWED TO A JUNKYARD. THE CONTACT LATER SOLD THE VEHICLE TO THE JUNKYARD FOR $100. THE DEALER STATED THAT BECAUSE HE NO LONGER OWNED THE VEHICLE, THEY COULD NOT INVESTIGATE THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 78,000. UPDATED 04/16/08 *BF UPDATED 04/16/08 *TR

Engine and Engine Cooling › Engine
Filed Nov 7, 200791,698 milesNV

TL*THE CONTACT OWNS A 1997 MERCURY TRACER. THE CONTACT STATED WHILE DRIVING 45 MPH, SHE LOST CONTROL OF THE VEHICLE AND DROVE INTO THE MEDIAN TO AVOID ONCOMING TRAFFIC. THE ENGINE SHUT OFF AND THE CYLINDER HEAD WAS BLOWN. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE; HOWEVER, THEY STATED THAT THE ENGINE NEEDED TO BE REBUILT. . THE CONTACT STATED THAT THE CYLINDER HEAD IN THE ENGINE FAILED AND CAUSED HER TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE HAS NOT BEEN REPAIRED. THE DEALER AND THE WARRANTY COMPANY STATED THAT THEY WERE UNABLE TO HONOR THE WARRANTY TO REPAIR THE VEHICLE. THE WARRANTY INFORMATION IS AVAILABLE IF NEEDED. THE FAILURE ALSO CAUSED DAMAGE TO THE FRONT DRIVER AND PASSENGER SIDE TIRES. THERE WERE NO INJURIES. ON OCTOBER 8, 2007, THE CONTACT DROVE TO THE DEALER BECAUSE THE VEHICLE WAS LEAKING COOLANT. AFTER THREE HOURS OF INSPECTING THE VEHICLE, THE CAUSE OF THE FAILURE WAS STILL UNDETERMINED. THE DEALER ADVISED HER TO BRING THE VEHICLE BACK IN A FEW DAYS. A COUPLE OF DAYS LATER, WHILE DRIVING 45 MPH, THE VEHICLE BEGAN LOSING SPEED AND THE ENGINE FAILED. THE VEHICLE WAS TOWED BACK TO THE DEALER AND THEY STATED THAT THE ENGINE FAILED. THE VEHICLE HAS AN EXTENDED WARRANTY THROUGH ANOTHER COMPANY. THE VEHICLE WAS INSPECTED BY THE WARRANTY COMPANY, BUT THEY REFUSED TO PAY FOR THE REPAIR WORK. THE DEALER REFUSED TO PERFORM THE REPAIR. THE CONTACT BELIEVED THAT THIS WAS BECAUSE SHE REPORTED THE DEALER TO THE BETTER BUSINESS BUREAU. THE CURRENT AND FAILURE MILEAGES WE

Air Bags › Frontal › Sensor/Control Module1 injured
Filed Aug 31, 2007171,437 milesNJ

TL*THE CONTACT OWNS A 1997 MERCURY TRACER. WHILE DRIVING 5 MPH, THE AIR BAGS DEPLOYED WITHOUT WARNING. THE VEHICLE WAS NOT INVOLVED IN A CRASH. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 02V323000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE). THE DRIVER SUSTAINED BRUISES TO HER HANDS. THE VEHICLE WAS NOT TOWED. THE CURRENT AND FAILURE MILEAGES WERE 171,437. UPDATED 01-15-08. *KB UPDATED *JB

Electrical System › Wiring › Interior/Under DashFire2 injured
Filed May 10, 200619,000 miles00

THIS CAR IS A FORD MERCURY TRACER, 1997, VIN #1MELM10P2VW6246 THERE WAS A SMELL OF BURNING ACID AND A SMALL AMOUNT OF SMOKE. ABOUT TWO HOURS LATER THE CAR BURST IN FLAMES WE LOST THE ENTIRE INTERIOR. *JB

Suspension › Rear › Springs
Filed Feb 28, 2006139,000 milesCT

1-CAR SEEMED TO BOTTOM OUT IN THE REAR WHEN 4 OCCUPANTS WERE IN CAR, ALSO SCRAPING NOISE. 2-CHECKED CAR AND FOUND CONTACT-COIL SPRINGS RUBBING AGAINST CAR, APPEARED TO BE OUT OF THE HOLDER. CHECKED AND FOUND BOTH REAR SPRINGS BROKEN. SPRINGS PROVIDE VEHICLE STABILITY, CONTROL AND HANDLING. 3-REPLACED BOTH REAR COIL SPRINGS, I HAVE BOTH OLD SPRINGS. INSTRUCTIONS FOR INSTALLATION OF NEW SPRINGS HAVE THE SPRINGS INSTALLED 180 DEGREES FROM THE POSITION OF THE OLD SPRINGS. TIGHT COILS UP, OEM WAS TIGHT COILS DOWN. *NM

Electrical System › Wiring › Interior/Under DashFire
Filed Apr 6, 200560,000 milesFL

WHILE DRIVING AIR BAG LIGHT ILLUMINATED AND VEHICLE STALLED. DRIVER GOT THE VEHICLE TO THE SIDE OF THE ROAD AND VEHICLE CAUGHT ON FIRE UNDER THE DASHBOARD. *AK *NM

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Mar 26, 2005MI

RPM'S LOWER AND STALL CAR-TOOK TO SHOP IN 2004 TOLD PLUG/WIRE MISFIRE AND VACUUM LEAK. PAID ALMOST $200. ONE WEEK LATER STARTED AGAIN. CAR VIBRATES BADLY WHEN BRAKE APPLIED, BOTH BACK SPRINGS HAVE GIVEN OUT, CRANKSHAFT/PULLEY WOBBLES BADLY, HAS SNAPPED SERPENTINE BELT, REPLACED BELT TENSIONER AND BELT, SNAPPED AGAIN ONE MONTH LATER, REPLACED BELT AGAIN, BUT HAS ONLY BEEN TWO MONTHS. CAR SWAYS IN LANE DUE TO BAD BACK SPRINGS. CAR MAKES VIBRATING NOISE UNDER HOOD WHEN PARKED AT AN IDLE. TIE ROD REPLACED TWO TIMES. THIS CAR HAS LESS THAN 70,000 MILES ON IT AND ALL PROBLEMS, INCLUDING A BLOWN RADIATOR, AND UNEXPLAINED WEAR ON BRAKES ALL STARTED AT ABOUT 40,000 MILES. THIS CAR HAS BEEN ONE PROBLEM AFTER ANOTHER. I ALSO HAVE A PROBLEM WITH THE SEATBELTS LOCKING TOO TIGHTLY FOR NO REASON. I WOULD ALSO LIKE TO ADD THAT I AM THE 2ND OWNER OF THIS CAR; HOWEVER, THE 1ST OWNER WAS AN OLDER FAMILY MEMBER THAT DROVE TO AND FROM WORK.*AK

Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Dec 21, 2004NH

HEATER CORE LEAKED FLUID ONTO THE COMPUTER SYSTEM WHICH BURNED THE CIRCUIT BOARD THAT CONTROLLED THE AIR BAGS. *AK

Air Bags › FrontalCrash1 injured
Filed Nov 30, 200420,000 milesTX

THE CONSUMER'S VEHICLE HIT ANOTHER VEHICLE'S BUMPER AT AN IMPACT OF 35 MPH, AND NEITHER FRONTAL AIR BAG DEPLOYED. THE DEALER WAS NOTIFIED. *AK THE CONSUMER WAS INFORMED THAT THE VEHICLE HAD BEEN WRECKED BEFORE. *SC

Electrical System › Horn
Filed Nov 19, 2004TX

THE HORN SUDDENLY GOES OFF AND WON'T STOP UNTIL THE FUSE IS PULLED-ESPECIALLY IN THE MIDDLE OF THE NIGHT. I HAVE HAD TO DISCONNECT THE HORN FUSE AND DRIVE AROUND WITH NO HORN FOR A YEAR NOW DUE TO THIS MALFUNCTION. MUCH TIME AND MONEY WAS SPENT TRYING TO FIND OUT THE PROBLEM AND WAS FINALLY TOLD THAT I WOULD HAVE TO REPLACE THE ENTIRE AIRBAG/HORN UNIT, AT A COST OF $600.00. *AK

Fuel System, Diesel › Storage › Tank Assembly
Filed Oct 26, 2004HI

WHILE DRIVING 20 MPH CONSUMER SMELLED FUEL. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. THEN, NOTICED THAT FLUID WAS LEAKING FROM UNDERNEATH THE VEHICLE. IT WAS TAKEN TO A GARAGE FOR INSPECTION, AND MECHANIC DETERMINED THAT THE FUEL TANK WAS CRACKED AND NEEDED TO BE REPLACED. *AK

Air Bags › Frontal › Sensor/Control ModuleFire
Filed Sep 7, 2004130,000 milesCA

02V323000/INTEGRATED AIR BAG MONITOR CONTAMINATION. THIS VEHICLE HAD BEEN RECALLED FOR THIS DEFECT. THE WORK WAS DONE IN 2003. NOW THE PROBLEM HAS RESURFACED AND THE DEALER WANTS THE OWNER TO PAY 4000.00 TO CORRECT THE PROBLEM THAT SHOULD HAVE BEEN CORRECTED WHEN THE RECALL WAS ORIGINALLY ISSUED. PROVIDE FURTHER DETAILS. *JB

Air Bags › Frontal › Sensor/Control Module
Filed Aug 12, 2004108,000 milesAZ

THE VEHICLE WAS PARKED IN THE CONSUMER'S DRIVEWAY WHEN BOTH FRONT AIR BAGS DEPLOYED. IT WAS LATER DETERMINED THAT THE AIR BAG SENSOR WAS DESTROYED BY MOISTURE INTRUSION INTO THE AIR BAG MODULE AND CONNECTORS. AS A RESULT OF THE AIR BAG DEPLOYMENT THE WINDSHIELD THE WINDSHIELD SHATTERED AND THE DASHBOARD WAS DESTROYED. MANUFACTURER WAS CONTACTED AND REFUSED TO ACCEPT RESPONSIBILITY. THE VEHICLE HAS NOT BEEN REPAIRED. *AK THE CONSUMER LATER LEARNED OF A RECALL THAT WAS ISSUED FOR THIS PROBLEM. THE CONSUMER WAS NEVER NOTIFIED OF THE RECALL. THE VEHICLE WAS TAKEN TO A DEALER WHO DETERMINED THAT THE INTRUSION WAS CAUSED BY A PIN HOLE LEAK IN THE HEATER CORE THEREFORE THE VEHICLE WAS NOT COVERED UNDER THE RECALL. THE CONSUMER INTENDS TO PURSE THE MATTER FURTHER. *NM

Latches/Locks/Linkages › Doors › Latch
Filed Jul 3, 200416,000 milesIL

ABOUT 2-3 YEARS AGO,WE HAD PROBLEMS STARTING WITH OUR POWER DOOR LOCKS.THEY ARE POSSESSED. THEY LOCK AND UNLOCK ALL BY THEMSELVES.I HAVE HAD OUR VAN IN 3 TIMES FOR THIS TO BE FIXED. THEY REPLACE A PART, AND SAY IT IS FIXED, BUT IT ISN'T. *AK

Structure › Body › Hood
Filed Jul 3, 2004IL

A FEW MONTHS BEFORE AUGUST OF 2001 I NOTICED THE PAINT ON THE HOOD OF MY VAN STARTING TO PEEL.I BROUGHT MY VAN IN TO GET FIXED ON AUG.23, 2001 AND THEY SAID FORD WAS GOING TO CALL THEM BACK TO TELL ME IF THIS WAS COVERED UNDER OUR WARRANTY.IT WAS NOT, BUT I FEEL THIS IS A DEFECT IN THE PAINT. ONLY THE HOOD IS PEELING, NOTHING ELSE.I HAVE HUGE CIRCLES OF PAINT MISSING-PROBABLY ABOUT 10 INCHES IN DIAMETER.IT LOOKS AWFUL!*AK

Structure
Filed Apr 29, 2004MI

CONSUMER CRAMPED UP IN 1997 MERCURY TRACER. *PH THE CONSUMER STATED THE VEHICLE WAS NOT WIDE ENOUGH AND THE REAR WINDOWS WERE DESIGNED NOT TO ROLL ALL THE WAY DOWN. *JB

Air BagsFire
Filed Jan 15, 2004102,000 milesGA

WHILE DRIVING DOWN AT SPEED OF 65-70 MPH, THE CAR CEASED TO ACCELORATE. I PULLED OVER TO THE SIDE OF THE ROAD, ONCE THE CAR WAS COMPLETELY STOPPED IT WOULD NO LONGER CRANK. TODAY WHEN I WENT TO CLEAN IT OUT (HAPPENED AT NIGHT)I SAW THAT A HOLE WAS BURNED THROUGH THE BOTTOM OF THE PASSENGER SIDE DASH BOARD. ALSO I NOTICED THAT THERE WAS SMOKE/FIRE RESIDUE ON THE WINDSHIELD COMING FROM THE DEFROST VENTS. BEFORE ANY OF THIS HAPPENED THE AIRBAG LIGTS WERE COMING ON AND THERE WAS A BURNT PLASTIC SMELL AND A SCENT OF AMMONIA SMELL COMING FROM GOD-KNOWS-WHERE. WHEN I LOOKED UNDER THE HOOD EVERYTHING LOOKED NORMAL. I HAVE BEEN UNABLE TO GO TO WORK FOR 2 DAYS NOW. PLEASE TELL ME IF THERE IS ANYTHING THAT I CAN DO. THANKING YOU IN ADVANCE FOR YOUR ASSISTANCE.

Suspension › Rear › Springs › Coil Springs
Filed Dec 7, 2003PA

MY 1997 MERCURY TRACER FAILED THE PA STATE INSPECTION DUE TO BOTH REAR SUSPENSION SPRINGS BEING BROKEN. A REVIEW OF THE TECHNICAL SERVICE BULLETIN FOR THIS VEHICLE INDICATES THAT THIS FAILURE HAS HAPPENED TO OTHER LIKE VEHICLES BUT THERE SHOULD BE NO RESULTING OPERATIONAL CONCERN. WHY THEN DID THE STATE INSPECTION FAIL THE VEHICLE? WHAT COURSE OF ACTION CAN I TAKE TO GET REIMBURSED FOR THE REPLACEMENT OF BOTH REAR SPRINGS? *LA

Air Bags › Frontal › Sensor/Control Module
Filed Nov 19, 2003GA

PROBLEMS WITH AIR BAG MONITOR ON 1997 MERCURY TRACER.*MR THE CONSUMER STATED AN AMMONIA TYPE SMELL BEGAN TO EMIT FROM THE VEHICLE, SOON AFTER, THERE WAS A BURNT PLASTIC ODOR ALSO EMITTING FROM THE VEHICLE AND MOMENTS LATER THE AIR BAG AND CHECK ENGINE LIGHTS ILLUMINATED ON THE DASHBOARD AND FINALLY THE VEHICLE CEASED TO CONTINUE FUNCTIONING WHILE THE VEHICLE BECAME SMOKY. THE VEHICLE WAS TOWED TO A DEALERSHIP WHERE THE CONSUMER WAS INFORMED THERE WAS A RECALL ON THE AIR BAG SENSOR/CONTROL MODULE, RECALL #02V323000. *JB *NM

Air BagsFire1 injured
Filed Nov 18, 2003119,800 milesAZ

TWO WEEKS AGO MY CAR (A 1997 MERCURY TRACER) WAS INVOLVED IN AN CAR ACCIDENT IN KINGMAN, (4 HOURS NORTH WEST OF PHOENIX). THE CAUSE OF THE ACCIDENT WAS THE FAULT OF THE AIR BAGS SUDDENLY DEPLOYING WITHOUT CAUSE, CAUSING EXTENSIVE DAMAGE TO MY CAR. I THEN NOTIFIED MY INSURANCE COMPANY AND IT WAS TOWED TO A REPAIR SHOP HERE IN KINGMAN. LATER THE NEXT DAY WHILE THE REPAIR SHOP WAS DOING THEIR INVESTIGATION INTO THE CAUSE, THE CAR BURST INTO FLAMES FROM THE AIR BAG COMPARTMENT. A COUPLE DAYS LATER THE INSURANCE COMPANY NOTIFIED ME THAT THERE WAS A RECALL FROM FORD MOTOR COMPANY OF WHICH I WAS NEVER NOTIFIED. THEN CONFIRMING THAT TO ME THAT MY CAR WAS IN FACT TOTALED, AND THEY WISHED TO REMOVE THE CAR FROM THE REPAIR SHOP. EARLIER LAST WEEK I SENT AN EMAIL TO FORD MOTORS TELLING OF MY DISGUST OF THE COMPANY BECAUSE I WAS NEVER NOTIFIED ON SUCH A SERIOUS ISSUE. ON FRIDAY 11/14 I RECEIVED A CALL FROM FORD MOTORS CUSTOMER SERVICE ASKING FOR MORE INFORMATION ABOUT THE ACCIDENT. AT THIS TIME I AM WAITING FOR A RESPONSE BACK FROM, WHAT I ASSUME, IS THEIR LEGAL DEPARTMENT. *LA

Electrical System › Horn
Filed Nov 17, 200365,000 milesFL

HORN DOES NOT WORK . DEALER NOTIFIED , BUT CLAIMED VEHICLE HAD NO WARRANTY. *AK

Air Bags › FrontalFire
Filed Sep 23, 2003102,000 milesGA

DRIVING ON I-20 EASTBOUND. SMELLED AMMONIA, THEN SMELLED BURNT PLASTIC, AIRBAG LIGHT ILLUMINATED, CHECK ENGINE LIGHT ILLUMINATED, INTERIOR LIGHT FLICKERED OFF AND ON, CAR BEGAN TO DECREASE SPEED DESPITE PRESSING ON THE GAS PEDAL. WAS ABLE TO GET CAR INTO THE EMERGENCY LANE BEFORE IT COMPLETELY STOPPED MOVING. HOLE BURNT INTO PASSENGER AREA FROM UNDERNEATH DASH AREA. DEFROST AREA WARPED AND BURNT, BOTTOM OF WINDSHIELD (GLASS PART) BURNT.

Engine and Engine Cooling › Engine
Filed Aug 8, 2003VA

MY GIRLFRIEND OWNS A 1997 MERCURY TRACER. AT THE TIME OF THE INCIDENT THE CAR HAD BEEN DRIVEN FOR APPROXIMATELY 110,000 MILES. HERE ENGINE LIGHT CAME ON AND WE HAD A DIAGNOSTIC ANALYSIS CONDUCTED ON THE CAR. THE ANALYSIS SAID THERE WAS A MISFIRE IN THE 4TH CYLINDER AND BEFORE WE COULD CHANGE THE SPARK PLUGS THE CAR WAS NO LONGER DRIVEABLE. IT TURNS OUT THAT MERCURY MAKES A PIECE OF JUNK CAR AND THAT THE VALVE SEATS WERE MANUFACTURED WITH A POWDERED METAL. IT APPEARS THAT THE VALVE SEAT CRACKED AND DROPPED INTO THE CYLINDER RESULTING IN THE PISTON HAMMERING DOWN INTO THAT CYLINDER AND DESTROYING THE ENGINE. THIS CAR WAS ONLY SIX YEARS OLD AND WAS KEPT IN EXCELLENT CONDITION BUT THANKS TO THE INCOMPETENT CRAFTMANSHIP OF THE PEOPLE AT MERCURY MY GIRLFRIEND WAS EXTREMELY INCONVENIENCED (TEMPORALLY AND MOST OF ALL FINANCIALLY) DUE TO THE CHEAPNESS OF THE ENGINE. IT IS SAFE TO SAY THAT WE WILL NEVER PURCHASE ANOTHER CAR MANUFACTURED BY THE FORD COMPANY. FOREIGN ALL THE WAY. THANK YOU. SALMAAN TOOR

Air Bags › Frontal › Sensor/Control ModuleFire
Filed Jul 25, 2003TX

WHILE TRAVELING ABOUT 5 MPH INSIDE OF A PARKING LOT AND WITHOUT PRIOR WARNING THE VEHICLE SHUTDOWN. THE CONSUMER HAD SEEN SMOKE COMING OUT OF THE VENTS, THEN THE VEHICLE HAD CAUGHT ON FIRE. *AK THE INSPECTOR STATED THE FIRE STEMMED FROM A SHORT. *SCC THE CONSUMER RECEIVED A RECALL REGARDING THE AIR BAG MODULE/SENSOR. *JB

Electrical System › Horn
Filed Jul 17, 2003MD

1997 MERCURY TRACER HAS A DEFECTIVE HORN AND AIR BAG.*MR THE HORN AND THE AIR BAG INTERFERED WITH ONE ANOTHER WHICH CAUSED THE HORN TO RANDOMLY GO OFF AND PERIODICALLY BLEW A FUSE, AND DISABLE THE HORN AND THE AIR BAG, TWO DEALERSHIP'S AND A INDEPENDENT MECHANIC STATED IT WAS A MANUFACTURING DEFECT. *TS *JB

Air Bags
Filed Jul 16, 200358,941 milesMI

HORN BLOWS NON STOP UNTIL FUSE IS PULLED. BROUGHT TO DEALER AND WAS TOLD ENTIRE AIRBAG HAD TO BE REPLACED. *AK

Air Bags › Frontal › Sensor/Control Module
Filed Jun 4, 2003CA

VEHICLE'S TACHOMETER AND RPM GAUGE STOPPED WORKING CAUSING THE ELECTRICAL SYSTEM TO FAIL. *MR *PH

Engine and Engine Cooling › Engine
Filed May 16, 2003CA

WHILE DRIVING THE ENGINE LIGHT ILLUMINATED AND THERE WAS A SUDDEN CLUNKY NOISE. IT WAS LATER DETERMINED THAT THE ENGINE BURNED OUT. *NLM

Air Bags › Frontal › Sensor/Control Module
Filed May 15, 2003OH

THE DEALER PERFORMED RECALL#02V323000 REPAIRS AND FELT THE RECALL PROBLEM MAY HAVE AFFECTED THE WIRE ON THE BLOWER MOTOR WHICH BURNED OUT ON TWO OCCASIONS. WATER MAY HAVE DRIPPED ON THE WIRING HARNESS. THE DEALER SEEMED MORE CONCERNED WITH THE RECALL THAN THE POTENTIAL SAFETY HAZARD. SCC *JB

Suspension › Rear › Springs
Filed May 8, 200337,040 milesVA

THE REAR SUSPENSION SPRINGS WERE DEFECTIVE, WHICH CAUSED THE VEHICLE TO LEAN TO THE RIGHT, WHICH CAUSED DIFFICULTY IN STEERING THE VEHICLE. *JB FORDS SYMPTOM (14993) STATES SPRINGS POSSIBLE TO BREAK IF THE PAINT WEARS OFF, THE SPRINGS ARE SUBJECT TO BREAK. WHILE DRIVING THE CONSUMER HEARD NOISE IN THE REAR AND NOTICED A CHANGE IN THE STEERING. THE VEHICLE ALSO LEANED TO THE RIGHT ALONG WITH A CHANGE IN THE STEERING. THE DEALERS STATED THAT THE SUSPENSION SPRING BREAKAGE WAS A COMMON OCCURRENCE. *SCC

Air Bags › Side/Window
Filed Apr 23, 2003AZ

THE VEHICLE WAS INVOLVED IN A LOW IMPACT FRONTAL COLLISION BUT THE SIDE IMPACT AIR BAGS DEPLOYED. THE DRIVER SUSTAINED 4 HERNIATED DISC IN HER NECK, BECAUSE SHE WAS HIT BY THE AIR BAG FROM THE SIDE. THE CONSUMER CALLED THE MANUFACTURER AND WAS TOLD THAT THERE WAS A RECALL ON THE AIR BAGS, BUT SINCE SHE HAD A PROBLEM WITH HER AIR BAGS BEFORE THE RECALL THEY WOULD NOT REPLACE THE AIR BAGS. *NLM

Air Bags › FrontalCrash1 injured
Filed Apr 4, 200382,000 milesNY

THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIR BAGS FAILED TO DEPLOY. THE CONSUMER WAS INJURED. *JB FOUR DAYS AFTER THE ACCIDENT THE CONSUMER RECEIVED A RECALL LETTER. RECALL# 02V323000 SCC

Air Bags
Filed Mar 31, 2003CA

THE AIR BAG UNIT FAILED PRIOR TO RECALL NOTIFICATION. THE CONSUMER REQUESTED REIMBURSEMENT. MR SCC *NLM

Air Bags
Filed Mar 28, 2003UT

THE AIR BAG LIGHT ILLUMINATED ON THE DASH BOARD. *JB

Suspension › Rear › Springs › Coil Springs
Filed Mar 26, 200383,500 milesOH

BROKEN REAR SPRINGS ON 1997 MERCURY TRACER.*JB

Air Bags
Filed Mar 24, 2003MN

CONSUMER RECEIVED A RECALL LETTER IN THE MAIL BUT DEALER STILL STATED THE VEHICLE WAS OVER WARRANTY AND REFUSED TO REPAIR THE VEHICLE (RECALL#02V323000 AIRBAG). *NLM *SCC

Air BagsCrashFire
Filed Mar 15, 200354,541 milesPA

HORN BLOWS CONTINUOUSLY. PULLED FUSE TO STOP. TOLD BY DEALER SERVICE DEPARTMENT NEED TO REPLACE ENTIRE AIRBAG ASSEMBLY TO RECTIFY. *NLM

Fuel System, Gasoline › Storage › Tank Assembly
Filed Mar 14, 200341,249 milesTX

THE CONSUMER NOTICED A FUEL SMELL AT THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER (9/11/01) WHO INDICATED THAT THE SMELL WAS RESIDUAL OIL FROM THE LAST OIL CHANGE. ON 3/4/03 THE VEHICLE HAD A 24 POINT SAFETY INSPECTION AT WHICH TIME THE TECHNICIAN INDICATED THAT THE FUEL TANK HAD A LEAK DUE TO A SPLIT IN THE SEAM AT THE TOP OF THE TANK. *JB *NLM

Air Bags › Frontal1 injured
Filed Mar 6, 2003OH

WHEN THE BRAKES WERE APPLIED, THE FRONT AIR BAGS DEPLOYED, CONSUMER WAS INJURED. *JB

Air Bags
Filed Mar 5, 200353,201 milesFL

THE HORN CONTINUOUSLY BLEW, CONSUMER HAD TO DISCONNECT THE FUSE TO STOP THE HORN FROM BLOWING. THE DEALERSHIP INDICATED THE THERE WAS A SHORT IN THE AIR BAG MONITOR. 8JB

Air Bags › Frontal › Sensor/Control Module
Filed Feb 19, 2003NC

NO PARTS WERE AVAILABLE REGARDING THE RECALL FOR THE AIR BAG, RECALL # 02 V 323 000.*JB

Air Bags › Frontal › Sensor/Control Module
Filed Feb 19, 2003CA

THE DEALERSHIP REFUSED TO HONOR THE RECALL REGARDING THE AIR BAG.)(02V323000)*JB

Vehicle Speed Control
Filed Feb 13, 200351,000 milesNJ

THE VEHICLE EXPERIENCED SUDDEN ACCELERATION. AIR BAG MONITOR WATER SHIELD REPLACED.*JB *TS

Engine and Engine Cooling › Engine
Filed Jan 30, 2003MD

I BEGAN HAVING ENGINE TROUBLE LAST JULY. WHJEN I TURNED THE INGNITION THE ENGINE BEGAN TO BUCKLE AND MAKE A LOUD NOISE. I WOULD HAVE TO ATTEMPT STARTING IT A FEW TIMES TO GET A CLEAN START. THEN THE ENGINE WOULD MAKE A TAPPING NOISE AND THE ENGINE LIGHT WOULD COME ON. I TOOK IT TO THE DEALER - THEY SAID IT WAS A DIRTY CYLINDER AND THAT IT NEEDED TO BE CLEANED. THEY CLEANED IT BUT A FEW MONTHS LATER THE SAME STRING OF EVENTS OCCURRED -- BUT THE ENGINE LIGHT WENT OFF BEFORE I COULD GET IT TO THE DEALER. THE DEALER TOOK THE CAR ANYWAY -- THEY KEPT IT FOR ALMOST 3 WEEKS AND THE CAR WOULD NOT "ACT UP" FOR THEM. THEY RE-SEALED SOME WIRES AND GAVE IT BACK TO ME BECAUSE THEY COULDN'T FIND ANYTHING WRONG WITH THE ENGINE. WELL, NEEDLESS TO SAY THE CAR KEPT HAVING TROUBLE STARTING AND THE ENGINE LIGHT KEPT COMING ON AND AND GOING OFF BY ITSELF. I BECAME FED UP -- SO I TOOK IT TO PRECISION TUNE INSTEAD OF THE DEALER. THEY TOLD ME THE WIRES THAT WERE SEALED ACTUALLY NEEDED TO BE REPLACED AND THAT'S WHAT THE PROBLEM WAS. I PAID THEM $318 TO DO IT. I PICKED UP MY CAR -- AND DROVE TO WORK -- AND WHAT DO YOU KNOW -- THE ENGINE LIGHT CAME BACK ON AGAIN AND I HAD TROUBLE STARTING IT. I TOOK IT BACK TO THE SHOP -- I TURNED THE CAR OFF AND TURNED IT BACK ON FOR THE MECHANIC AND THE CAR MADE A HIDIOUS SOUND AND DIED RIGHT THERE IN FRONT OF US. APPARENTLY ONE OF THE CYLINDERS STOPPED WORKING AND SOMETHING WAS LOOSE IN THE ENGINE IS WHAT I WAS TOLD. NOW I HAVE ANOTHER CAR -- IT WASN'T WORTH FIXING.

Suspension › Front › Springs › Coil Springs
Filed Oct 8, 200231,585 milesPA

BOTH SPRINGS DISCOVERED BROKEN, REAR TIRES WORN OUT DUE TO BREAKAGE. PH **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768232

Air Bags
Filed Oct 4, 2002MI

PE 02 010 & EA 02 008/ WATER INGESTION INTO THE AIR BAG MONITOR, CONSUMER STATES THAT THE AIR BAG LIGHT REMAIN ON WHILE DRIVING. DEALER NOTIFIED AND INFORMED THAT THE AIR ABG MONITOR NEEDED TO BE REPLACED. *MRTHE PART HAS BEEN REPLACED. *JG

Air Bags
Filed Sep 26, 2002MI

CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND NO WARNING THE AIR BAG LIGHT COMES ON AND THE AIR BAG COULD BE INOPERATIVE IN THE EVENT OF A VEHICLE ACCIDENT. DEALER NOTIFIED.

Complaints 1-50 of 142, newest first, reproduced as filed.

Across model years

Worst on record: 1997
YearComplaintsRecallsFiresDeathsAssessment
20030100Routine
20020100Routine
20010100Routine
20002100Routine
199920120Routine
199844110Routine
1997 — this page1422171Fatalities reported
199612000Routine
199596300Routine
199466150Routine
199362133Fatalities reported
199224250Routine
199160390Routine
19902010Routine

Compare every Tracer year →

Reading this record

1 death reported in complaints filed with NHTSA.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 12, 2004. Source: NHTSA Office of Defects Investigation.