WHILE DRIVING DOWN THE ROAD A DEER WAS CROSSING. SWERVED TO AVOID HITTING THE DEER, AND CONSUMER HIT A TREE. UPON IMPACT, AIR BAGS DID NOT DEPLOY. CONSUMER SUSTAINED INJURIES. HOWEVER, AFTER TURNING OFF THE CAR AIRBAGS DEPLOYED. *AK
1997 Mercury Tracer complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →
SPEEDOMETER FAILED, REPLACEMENT OF THE CABLE DID NOT RECTIFY FAILURE. MJS
FRONT SEAL LEAKING AT 36,000 MILE OF WEAR; ASKING NHTSA TO LOOK INTO THIS MATTER AND PROVIDE ADDITIONAL INFROMATION ON THIS CONDITION. *AK
WHEN APPLYING THE BRAKES PEDAL STIFFENS AND THE VEHICLE TAKES LONGER TO SLOW DOWN. THERE IS ALSO A VIBRATION THAT OCCURS DURING BRAKE APPLICATION. DEALER REPLACED PADS, AND PROBLEM STILL EXISTS. HAS BEEN TO DEALER 6 OR 7 TIMES. *AK
BATTERY--DEAD.
WHEN TRYING TO APPLY THE SEAT BELT BUCKLE THE SEAT BELT BROKE.DEALER WAS CONTACTED AND STATED THAT THEY WOULD FIX THE SEAT BELT AT OWNER'S COST. *AK
THE CRANKSHAFT PULLEY "SEPARATED" RUINING THE BELT AND THE PULLEY, REQUIRING THAT BOTH BE REPLACED. I DID NOT THINK THAT I SHOULD HAVE THESE TYPE OF PROBLEMS WITH A CAR THAT ONLY HAD 40,600 MILES ON IT. I FEEL LIKE I SHOULD BE COMPENSATED BY THE MANUFACTURER OR THE DEALER WHO WORKED ON THE CAR. I AM RELUCTANT TO BELIEVE THAT I WILL NOT HAVE FURTHER PROBLEMS WITH THIS CAR OR THE SAME PROBLEM AGAIN. I WOULD LIKE TO KNOW EXACTLY WHY AND HOW THIS HAPPENED, OTHER THAN BEING TOLD THAT I AM NOT THE FIRST ONE IT HAS HAPPENED TO. I FEEL LIKE THIS COULD HAVE BEEN A LOT WORSE THAN IT WAS, ONLY BECAUSE I NOTICED IT WHEN I DID AND TOOK IT TO BE REPAIRED DID I NOT HAVE MORE EXTENSIVE DAMAGE THAN I DID. BUT, I STILL DON'T THINK I SHOULD HAVE HAD THIS TYPE OF PROBLEM TO BEGIN WITH. THE CAR SHOULD HAVE BEEN FIXED FOR FREE. I DO NOT KNOW WHETHER OR NOT I WILL KEEP THE CAR AFTER HAVING HAD THIS TYPE OF PROBLEM WITH IT.
ENGINE IS STALLING WHEN TURNING A CORNER, STOPPING AT A RED LIGHT. *AK
WHEN THE BRAKES ARE APPLIED THEY SHUTTER. DEALER HAS REPLACED THE BRAKE PADS AND REALIGNED THE ROTORS. *AK
AT 36,000 MILES ALTERNATOR NUTS THAT HOLD THE POWER STEERING BELT CAME OFF, CAUSING LOSS OF POWER STEERING CONTROL. PLEASE GIVE ANY FURTHER DETAILS. *AK
CONSUMER WAS GETTING INSIDE THE CAR, CLOSED THE DOOR, AND THE BACK WINDOW SHATTERED . *AK
WHILE DRIVING DRIVER'S AND PASSENGER'S SIDE AIR BAG LIGHT KEEPS COMING ON. *AK
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
BRAKES SQUEAL WHEN APPLIED,REAR PADS/ SHOES NOISY WHEN APPLIED & RELEASED, DEALER SAID STILL HAD 60% OF PADS AND THERE WAS NOTHING WRONG. DEALER SAID THAT ALL OF THE NEW TYPE LININGS MAKE NOISE. *AK
WHEN STARTED COLD THE LIFTERS TAP FOR A WHILE, UNTIL IT WARMS UP. *AK
SEAT BELT DOES NOT FIT CONSUMER PROPERLY, EXTENDERS ARE NOT AVAILABLE. MJS
WHEN VEHICLE SLID OFF THE ROAD AND WENT DOWN INTO A DITCH, AIR BAGS ON THE DRIVER'S AND PASSENGER'S SIDES DEPLOYED, BUT THE PASSENGER'S SIDE AIR BAG DID NOT INFLATE, CAUSING THE PASSENGER TO HIT HER FACE ON THE WINDSHIELD. THE VEHICLE HAS BEEN TOTALLED BY THE INSURANCE COMPANY. *AK
STEERING, SHIMMERING LIKE THE FRONT END WAS OUT OF LINE, SERVICE ENGINE SOON LIGHT CAME ON AND WENT OFF 2 TIMES THIRD TIME WENT TO DIXIE AND SET UP TO HAVE IT CHECK SINCE THE LIGHT STAYED ON THIS TIME AND DID NOT GO BACK OFF. SEATBELT, WILL NOT LATCH AT TIMES I HAVE TO KEEP TRYING TO PRESS IN THE RELEASE BUTTON FOR IT TO FINALLY LOCK. AT TIMES WOULD COME OFF WHILE DRIVING. DIXIE SET UP AN APPOINTMENT 1 WEEK AFTER I WENT THERE TO HAVE ALL OF THE ABOVE CHECKED.DATE DIXIE MOTORS LOOKED AT CAR JULY 24,1998. KEEPED CAR ABOUT 7 HRS. TOLD ME THEY CLEANED SEATBELT, DID NOT TELL ME WHAT WAS WRONG WITH STERRING AND THE ONLY THING FIXED WAS SERVICE ENGINE LIGHT. ON JULY 30,1998 3 DAYS AFTER BRINGING MY CAR IN TO BE FIX THE STEERING GRAB TO RIGHT COMING OUT OF CURVE AND SEATBELT CAME OFF WHEN THE CAR HIT A POLE. INJURING MY ARM,NECK AND LOWER BACK. ALL HAVE HEALED EXCEPT MY ARM. CALL A FORD REPERSENTIVE THEY HAD THE CLAIM DIVIONS CALL ME. I WENT TO BRUMFIELD FORD IN AMITE SINCE I DO NOT TRUST THE DIXIE MOTOR. MR RAFF CALLED DIXIE MOTORS LAST WEEK THEY TOLD HIM I HAVE NEVER BROUGHT MY CAR IN TO BE SERVICE. I SHOWED MR. RAFF THE WORKORDER PAPER 42094 CUSTOMER#35145, HE DID NOT UNDERSTAND WHY THEY SAID I DID NOT BRING THE CAR THERE. I DO NOT KNOW WHAT TO DO ANYMORE, I HAVE A NEW CAR I'M AFRAID TO DRIVE PLEASE HELP. THANK YOU JANELLE NEGROTTO( DOT NUMBER: AP7JJKUU TIRE SIZE: P185/65R14 )
ENGINE TAPS AND CUTS OFF WHILE DRIVING. ENGINE CHECK LIGHT COMES ON. DEALER CONTACTED AND IS AWARE OF THE PROBLEM. STATED THE PROBLEM CAUSED BY CRACKED CRANKSHAFT. AFTER ENGINE REPLACED, PROBLEM CONTINUED AND DEALER SAID THE TRANSMISSION NEEDED TO BE REPLACED. *AK *ML
BRAKES WERE GRINDING AND SQUEAKING. TO STOP THE VEHICLE THE PEDAL HAD TO BE PUSHED ALL THE WAY TO THE FLOOR. CONTACTED THE DEALER AND THEY DENIED THE SERVICE. FOUND THE VEHICLE WAS UNDER ANOTHER VIN #. REPAIR WORK STILL CANNOT BE DONE BECAUSE THE WARRANTY HAS EXPIRED. *AK
CONSUMER PARALLEL PARKED WHEN GAS PEDAL GOT STUCK AND VEHICLE STARTED TO ACCELERATE, CAUSING VEHICLE TO HIT ANOTHER VEHICLE IN THE REAR AND A PUBLIC TREE. ALSO BOTH AIR BAGS DID NOT DEPLOY. VEHICLE'S ESTIMATED DAMAGES WAS $4000.00 PLUS. DEALER/MANUFACTURER WER NOT NOTIFIED AT THIS TIME. *AK *NLM
IGNITION SWITCH FAILED.
WHILE THE VEHICLE HAS BEEN PARKED FOR 12 HOURS WHEN IT CAUGHT ON FIRE FOR NO APPARENT REASON. NO PRIOR PROBLEMS WITH THE VEHICLE. CURRENTLY AT THE DEALER. CAUSE UNKNOWN. PLEASE PROVIDE DETAILS. *AK
DESIGN OF THE STEERING CAUSED CONSUMER'S HAND TO GET STUCK WHILE TURNING RESULTING IN FRACTURED FINGER AND INJURY.
STEERING SYSTEM MAKES NOISE IN THE FRONT END.
WHEN FOOT IS OFF THE ACCELERATOR, THE VEHICLE SPEEDS UP. DEALER INSISTS VEHICLE WORKS RIGHT, AND THAT ACCELERATION HAS TO DO WITH USE OF EXCESS FUEL. *AK
BRAKE CALIPERS FAILED.
WHILE DRIVING VEHICLE ABOUT 40 MPH WHEN PASSING ANOTHER VEHICLE, IT DID NOT STOP, ACCELERATING UNTIL VEHICLE WAS 70 MPH. THEN CONTINUED AS NORMAL CONSUMER SAID VEHICLE HA CRUISE CONTROL AND WAS NOT ENGAGED AT THAT TIME. *AK
REQUESTING INFORMATION OF ANY RECALLS.
ALL FOUR TIRES HAD SAME FAILURE BETWEEN 38000 AND 40000 MILES. INNER SIDE WALL SEPERATED CAUSING SLOW AIR LOSS. TIRE WOULD PEEL APART HALFWAY BETWEEN THE TREAD AND THE BEAD. TIRES WERE ROTATED OFTEN AND SHOWED NO EXCESS OR IRREGULAR WEAR.
THE ENGINE CHECK LIGHT ILLUMINATED AND REMAINED ON, INDICATING MALFUNCTION. PLEASE GIVE ANY FURTHER DETAILS. *AK
WINDSHIELD WIPER SYSTEM DOES NOT CLEAR PROPERLY, RESULTING IN POOR VISIBILITY.
WHILE TRAVELING ON HIGHWAY EVERYTIME THE WINDOW IS OPENED TO LET AIR IN, CAN'T CLOSE IT DUE TO CABIN PRESSURE BUILD UP. *AK
FALSE DEPLOYMEN/VIOLENT DEPLOYMENT OF AIRBAG DURING A MINOR ACCIDENT. CAUSED BURN INJURIES TO THE THUMB AND CHIN.
CALIPERS STICKING CAUSING ROTORS TO OVERHEAT AND WARP.
DRIVERS WINDOW WON'T CLOSE AT HIGH SPEEDS DUE TO CABIN PRESSURE. GLASS WOBBLES.
3 OF 4 TIRE WERE DRY ROT ON THE INSIDE SIDEWALLS (GOODYEAR CONQUEST SIZE 185-65R 14). NLM
WITHOUT IMPACT WHEN APPLYING THE BRAKES, BOTH AIR BAGS DEPLOYED FOR NO APPARENT REASON. THIS CAUSED VEHICLE TO HIT A GUARDRAIL. THE VEHICLE IS BEING REPAIRED. *AK
AIR BAGS: DRIVING APPROXIAMATELY 10MPH AND VEHICLE AHEAD DIDN'T GIVE ENOUGH NOTICE THAT IT WAS GOING TO MAKE A LEFT TURN, HIT A VEHICLE IN BACK AND BOTH AIR BAGS DEPLOYED WITH SO MUCH FORCE THAT THEY SHATTERED FRONT WINDSHIELD AND INJURED DRIVER'S NECK AND BACK. DRIVER'S AIR BAG CAME OUT WITH TO MUCH FORCE. *AK
ABS BRAKES FAILED, PEDAL WENT TO THE FLOOR, RESULTING IN EXTENDED STOPPING DISTANCE; ALS0, REPLACED LEAKING MASTER CYLINDER. *AK
LOSS OF REAR BRAKE EFFECTIVENESS DUE TO FAILURE OF MASTER CYLINER. THE FAILURE WAS DIRECTLY RELATED TO THE COLD AMBIANT TEMPERATURES AT THE TIME.
WINDOWS VIBRATE.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1997 Mercury Tracer → · Every Tracer year → · How the figures are calculated →