1999 Mercury Mystique complaints

CAR WAS PARKED IN MOTEL PARKING LOT. I ENTERED CAR AT 6:55AM TO MOVE CAR BY OUR ROOM TO PICKUP BAGS. I HAD MY FOOT ON BRAKE, STARTED ENGINE AND SHIFTED INTO REVERSE. THE CAR JUMPED REARWARD AT A HIGH SPEED. I HAD NOT PUT MY FOOT ON THE GAS PEDAL. THE CAR HIT A TELEPHONE POLE (ABOUT 8 FEET BEHIND WERE THE CAR WAS PARKED). MY BODY WENT REARWARD WHEN THE CAR HIT THE POLE. AT THIS TIME, I HAD MY HAND ON THE SHIFTER (FLOORMOUNT) AND IT PULLED THE CAR INTO FORWARD GEAR. THE CAR SHOT FORWARD AND SLAMMED INTO A BRICK COLUMN DIRECTLY INFRONT OF WERE I WAS PARKED. I TRIED TO TURN OFF IGNITION AND HIT THE BRAKE BUT I COULDN'T EFFECT THE FORWARD MOTION. I SAW THE CAR HIT THE POLE AND MY FOREHEAD HIT THE STEERING WHEEL. THE AIRBAGS DID NOT DEPLOY. I WAS TOLD AT THE HOSPITAL THAT YOU NEED TO BE GOING 35MPH OR FASTER FOR THEM TO DEPLOY. DON'T KNOW ABOUT THAT. I HAVE NEVER HAD ANY ACCIDENTS BEFORE. I KNOW THAT I DID NOT PUT MY FOOT ON THE ACCELERATOR WHEN I ENGAGED REVERSE. I COULD HEAR THE MOTOR REVVING HIGHER THAN NORMAL. I WAS ACCELERATING WHEN THE CAR WAS GOING FORWARD.

ONLY ON WET / SNOWY ROADS VEHICLE WOULD NOT STOP WHEN BRAKE ARE APPLIED. DEALER WAS NOTIFIED, AND REFUSED TO LOOK OR INSPECT VEHICLE. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

THERE IS A CONSTANT GAS SMELL DURING THE WINTER TIME. THE SMELL IS WORSE RIGHT AFTER FILLING THE CAR WITH GASOLINE AND ANYTIME THE CAR IS STARTED MORE THAN ONE TIME SUCH AS NEEDED TO TAKE CARE OF ERRANDS. THE SMELL IS SO BAD AT TIMES I AM AFRAID TO LEAVE THE CAR CLOSE TO THE HOUSE. I HAVE REPORTED THIS MANY TIMES AND THE FUEL PUMP WAS SUPPOSEDLY CHECKED AND THE FUEL FILTER REPLACED AT ONE POINT. GASOLINE HAS LEAKED AT TIMES FROM BEHIND THE PASSENGER SIDE FRONT WHEEL. THIS HAPPENS DURING THE WINTER MONTHS FOR THE MOST PART. *AK

CONSUMER'S WIFE WAS ATTEMPTING TO PARK, AND WHEN SHE PLACED RIGHT FOOT ON THE BRAKES, AUTOMOBILE ACCELERATED ON ITS OWN AND INCREASED THE RPMS, CAUSING AUTOMOBILE TO ADVANCE FORWARD. IT JUMPED THE CONCRETE. *AK THE BRAKE COULD NOT STOP THE VEHICLE BUT WHEN THE VEHICLE STOPPED, THE GAS PEDAL WENT ALL THE WAY DOWN TO THE FLOOR. *YH

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

WHILE IN A PARKING SPOT CONSUMER PUT FOOT ON BRAKE AND GAS PEDAL WENT TO THE FLOOR, AS IF IT WAS STICKING. IF TAPPED, IT WOULD RELEASE. CONSUMER'S CAR WENT OVER AN EMBANKMENT, CONSUMER HIT A TREE, 20 FEET AFTER THE EMBANKMENT. THAT WAS HOW THE CAR WAS STOPPED, CONSUMER WAS INJURED IN ACCIDENT. *AK *SLC

STEERING SPUN OUT OF CONTROL TO EXTREME RIGHT POSITION WHILE TRAVELING. NO ACCIDENT OCCURED BECAUSE IT OCCURRED IN A PARKING LOT. IF TRAVELING AT HIGH SPEED THIS SAME OCCURENCE MAY HAVE BEEN FATAL. TOWED TO KOON'S FORD IN COLLEGE PARK, MD. DIAGNOSED A

POWER STEERING IS LOST WHEN DRIVING THRU PUDDLES OR WET STREET. DOES NOT HAPPEN ALL THE TIME. BATTERY LIGHT REMAINS ON FOR SHORT DISTANCE AND BRAKES BECOME VERY NOISEY. CANNOT CONTROL CAR AT THIS POINT AND MUST STOP UNTIL POWER STEERING COMES BACK. ALMOST WENT OFF ROAD AND INTO BANK WHEN TURNING AND THIS HAPPENED. DEALERSHIP HAS NOT FIXED THIS PROBLEM YET, AND WILL BE TAKING THE CAR INTO THE SHOP TODAY BECAUSE THIS PROBLEM CONTINUES. 9/15/00. IT HAPPENS DURING RAIN, OF IF PUDDLES ARE IN PARKING LOT.

ABS SYSTEM IS LATE. THIS CAR STOPS VERY QUICKLY ON DRY PAVEMENT AND IT REQUIRES A VERY LONG DISTANCE TO STOP ON WET OR ICY CONDITIONS. THE CAR FEELS LIKE IT IS BEING PUSHED DURING ICY CONDITIONS. I HAVE RETURNED TO MY DEALER SEVERAL TIMES. THE FROUNT BRAKE PADS HAVE BEEN REPLACED AND THE HYDRAULIC PRESSURE HAVE BEEN CHECKED. THIS CAR DOES NOT FEEL SAFE! HOWEVER, THE DEALER SAYS THEY DO NOT KNOW WHAT TO DO. I HAVE COMPARED MY CAR TO OTHER OF THE SAME YEAR AND MODEL WHICH HAS CONVINCED ME THAT MY ABS SYSTEM IS NOT WORKING PROPERLY.

FUMES FROM EXHAUST WERE COMING INTO PASSENGER'S COMPARTMENT. DEALER AND MANUFACTUER HAVE BEEN NOTIFIED. *AK

INTERMITTENTLY WHEN IT IS RAINING THERE IS A TOTAL LOSS OF ELECTRICAL POWER AND ENGINE QUITS. VEHICLE HAS BEEN SEEN SINCE BY TWO DEALERSHIPS. NEITHER DEALERSHIP WAS ABLE TO DETERMINE WHAT IS CAUSING THIS PROBLEM. *AK

THIS INCIDENT HAPPENED WHEN IT RAINED, IF ANY WATER GOT INSIDE OF VEHICLE THE AIR CONDITIONER BELTS CAME OFF. *AK

WHEN DRIVING OVER WATER OR A PUDDLE WATER WILL GET INTO DRIVEBELT AND CAUSE LOSS OF POWER. VEHICLE HAS NO SPLASH GUARD. *AK

WHEN DEFROSTER IS TURNED ON WHILE DRIVING VEHICLE LOSES POWER, BUT NOT TO THE POINT WERE VEHICLE HAS TO BE RESTARTED. DEALER HAS BEEN CONTACTED.*AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

THE PASSENGER'S SIDE WINDSHIELD WIPER EXTENDS INTO THE DRIVER'S FIELD OF VISION. ON THE UP STROKE ALL WATER ON THE PASSENGER'S SIDE IS PUSHED INTO THE DRIVER'S VIEW AREA, BLINDING THE DRIVER FOR ABOUT 1 SECOND BEFORE THE DRIVER'S SIDE WIPER ON DOWN STROKE REMOVES THE WATER. SO FOR EVERY CYCLE OF THE WIPERS THE DRIVER CAN NOT SEE THE ROAD FOR ONE SECOND DURING MODERATE TO HEAVY RAIN. THE PASSENGER SIDE WIPER SHOULD NOT EXTEND INTO THE DRIVER'S VIEW AREA ON ITS UP STROKE. *AK

WATER LEAK OF UNKNOWN ORIGIN RESULTS IN WATER IN DRIVER'S SIDE FLOOR. *AK

THE LEFT FRONT POWER SEAT BASE TWISTS AND ROCKS ON ITS SUPPORTS. THIS DEFECT OCCURRED WITHIN THREE MONTHS AFTER PURCHASE, THE DEALER IS NOW INSTALLING PART #XS2Z5461711AA FOR THE THIRD TIME. I AM CONCERNED THAT IF THESE SEAT SUPPORTS FAIL THIS EASILY, HOW WELL WILL THEY PERFORM IN A CRASH? IN ADDITION, IF THESE CONTINUALLY FAIL, A STRONGER BRACE SHOULD BE INSTALLED, NOT THE SAME PART OVER AND OVER. IN REFERENCE TO MY SECOND PROBLEM NOTED, THE BRAKES SHUDDERED WITHIN THE FIRST MONTH OF OWNERSHIP. (1/99) THE DEALER CUT THE ROTORS AND THE PROBLEM REAPPEARED SOON AFTER. AGAIN I RETURNED THE VEHICLE TO THE DEALER, HE INFORMED ME THAT THE ROTORS ARE NOT COVERED UNDER THE BASIC NEW VEHICLE WARRANTY. MY CONCERN IS AS FOLLOWS: IF THE ROTORS ARE WARPED FROM THE DATE OF PURCHASE, SHOULDN'T THE DEALER REPLACE THEM? NONETHELESS, I RECENTLY REPLACED THE FRONT ROTORS AND PADS AT A STS TIRE STORE.

NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK

THERE IS A LEAK ON THE INSIDE OF THE VEHICLE THAT CAUSES DRIVER'S SIDE COMPARTMENT AND PASSENGER'S SIDE COMPARTMENT FLOORS TO BE WET. DEALER HAS BEEN CONTACTED. *AK

INTERMITTENTLY ABS BRAKING SYSTEM MALFUNCTIONED, CAUSING EXTENDED STOPPING DISTANCE WHICH MAY RESULT IN A CRASH. DEALER CANNOT DETERMINE THE CAUSE OF THE PROBLEM. AFTER REPAIRS, STEERING, BRAKES, AND TRACTION CONTROL WORK PROPERLY. *AK *ML

WHILE BRAKING THE BRAKE SYSTEM MALFUNCTIONED, CAUSING THE BRAKES TO PULSES AND MAY RESULT IN EXTENDED STOPPING DISTANCE. PLEASE PROVIDE FURTHER INFORMATION. *AK

WHILE DRIVING DOWN THE ROAD, WHICH CONSUMER HAD THE RIGHT, ANOTHER VEHICLE FAILED TO YEILD WHILE COMING OFF FROM A SIDE ROAD. HAD A STOP SIGN TO STOP, BUT FAILED TO STOP. STRUCK CONSUMER'S VEHICLE ON THE DRIVER'S SIDE, AND NEITHER AIRBAG DEPLOYED. WAS WEARING SEAT BELT, BUT THE SHOULDER HARNESS DIDN'T SECURE DRIVER IN SEAT. HER HEAD STRUCK ON REARVIEW MIRROR. *AK

THE VEHICLE WAS REAR ENDED WHILE AT A STOP LIGHT BY AN 18-WHEELER TRUCK. THE MOST OBVIOUS PROBLEM IS THAT THE BUMPER IS SO ROUNDED THAT THE TRUCK'S FENDER RODE UP ON THE BUMPER AND DID MOST OF THE DAMAGE TO THE TRUNK/TAIL LIGHT AREA. I BRING THIS TO YOUR ATTENTION BECAUSE I DO NOT BELIEVE ANYONE HAS LOOKED INTO THE PROBLEM OF LARGE ROUNDED (PLASTIC) BUMPERS AND THEIR ABILITY TO ABSORB IMPACT. UNLESS HIT EXACTLY IN THE MIDDLE, THE OTHER BUMPER WILL EITHER RIDE UP OR BELOW THE ROUNDED BUMPER CAUSING MUCH MORE EXTENSIVE DAMAGE. THIS IS MUCH MORE SERIOUS THAN TESTING PREVIOUSLY DONE WITH BUMPERS HITTING A FLAT WALL OR A POST STICKING OUT OF THE GROUND. I WOULD LIKE TO SEE TESTING DONE SHOWING THE EFFECTS OF A ROUNDED BUMPER HITTING A ROUNDED BUMPER, JUST SLIGHTLY HIGH OR LOW. I BELIEVE THE RESULTS WOULD BE MUCH MORE EXTENSIVE, EXPENSIVE AND ASTOUNDING. THE DAMAGE INCURRED BY MY VEHICLE SHOWED NO DISTORTION OR COMPRESSION OF THE BUMPER AT ALL, A LOT OF SCRATCHES, BUT THE MOST DAMAGE WAS DONE TO THE TRUNK/TAIL LIGHT AREAS. STUDIES NEED TO BE DONE ON THE INEFFECTIVENESS OF LARGE DECORATIVE ROUND BUMPERS.

WHEN USING THE HORN CONSUMER HAS TO USE EXTREME PRESSURE FOR IT TO BLOW. CONSUME SOMETIMES HORN WILL NOT BLOW AT ALL. CONSUMER TOOK VEHICLE TO DEALER, AND DEALER TOLD CONSUMER COULD NOT DETERMINE THE CAUSE. *AK

WHEN APPLYING ABS BRAKES ON DRY OR WET PAVEMENT VEHICLE MAKES A GRINDING AND SQUEALING NOISE, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

CONSUMER TOOK VEHICLE TO DEALER AT 700 MILES FOR POOR BRAKE PERFORMANCE, DEALER REPLACED BRAKE ROTORS, AT 2000 MILES THE BRAKES ARE STILL NOT STOPING CORRECTLY, AND THEY HAVE NO REMEDY. VEHICLE WOBBLES WHEN BRAKING. *AK

VEHICLE EMITS STRONG ODOR WHEN HEATING/DEFROSTING/COOLING UNIT CAUSING NOSE BLEEDS,BURNING SENSATION IN PERSON EYES, NOSE, THROAT.