Page 6 of 10 · complaints 251–300 of 451

2008 Mercury Milan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Service Brakes
Filed Oct 17, 201785,000 milesFL

AFTER A HARD BREAKING ON A SLIPPERY ROAD ON A CITY STREET AT ABOUT 45 MPH THE BRAKE PEDAL NOW GOES WAY FURTHER DOWN THAN IT USED TO. SEEMS TO HAVE LOST ANY EFFECT FOR AT LEAST HALF ITS TRAVEL. VERY SCARY THE FIRST TIME YOU NOTICE IT.

Service Brakes
Filed Oct 16, 2017117,456 milesPA

THE BRAKES FAILED TO STOP THE VEHICLE IN A SAFE DISTANCE. OCCURRED ON MULTIPLE OCCASIONS DURING A MODERATE TO HARD STOP. BREAKS AND SYSTEM HAVE BEEN INSPECTED AND MECHANIC DOES NOT FIND ANY OBVIOUS ISSUES. BREAKS ARE "SOFT" AND TAKE A HALF SECOND TO ENGAGE WHEN FOOT IS APPLIED. THIS HAS BEEN A PROBLEM FOR OVER A YEAR.

Air Bags
Filed Oct 12, 2017KS

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO ZECK FORD (4501 S 4TH ST, LEAVENWORTH, KS 66048). THE CONTACT WAS INFORMED TO CALL THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED, BUT NEVER ANSWERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 2, 2017MO

TAKATA RECALL THERE HAS BEEN A RECALL OUT SINCE JUNE 1, 2016 AND IT IS STILL LISTED AS RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE. THEY ARE TO NOTIFY ME BY MAIL TO LET ME KNOW WHEN I AM ABLE TO GET THIS RECALL FIXED. I BELIEVE THAT IT HAS BEEN LONG ENOUGH THAT THIS IS A CONCERNING ENOUGH PROBLEM THAT IT SHOULD BE AVAILABLE BY NOW TO BE FIXED.

Service Brakes
Filed Sep 30, 2017SC

WHEN DRIVING DOWN THE HIGHWAY WHEN I PRESS THE BRAKES QUICK AND FAST IT WILL ENGAGE AND START WORKING. WHEN I SLOWLY PRESS THE BRAKES THEY DO NOT ENGAGE UNTIL THE BRAKE PEDAL IS ALMOST TO THE FLOOR. I HAVE ALMOST RAN INTO THE BACK OF MANY PEOPLE. AS I SEE ON THE INTERNET 100S OF PEOPLE IS HAVING THIS ISSUE. SO WHY HAVEN'T A RECALL BEEN DONE YET? I GUESS SOMEONE IMPORTANT HAVE TO GET KILLED BY THIS DEFECT IN ORDER FOR THE FEDERAL GOVERNMENT TO MAKE THIS ISSUE KNOWN AND DO A RECALL QUICK! ITS NOW SAFE AT ALL AND I DON'T THINK THE CAR OWNERS SHOULD HAVE TO PAY FOR THIS PROBLEM. MY CAR ONLY HAVE 74,900 MILES ON IT!!! SOMEONE PLEASE GIVE ME A RECOMMENDATION @ [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).?*JB

Service Brakes
Filed Sep 25, 2017101,285 milesMI

BRAKE PEDAL IS SOFT. WHEN BRAKING , THE BRAKE PEDAL GO ALMOST TO THE FLOOR. CAR DOES STOP BUT IT IS SLOW TO STOP.

Service Brakes
Filed Sep 21, 201785,000 milesPA

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS ENGAGED, BUT THE VEHICLE FAILED TO COME TO A COMPLETE STOP. THE BRAKE PEDAL HAD TO BE DEPRESSED WITH FORCE IN ORDER FOR THE VEHICLE TO STOP. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO RICHARD BAZZY'S SHULTS FORD LINCOLN (10401 PERRY HIGHWAY WEXFORD, PA 15090, PHONE: 724-934-2388) WHERE IT WAS DIAGNOSED THAT THE ANTI SKID SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

Air Bags
Filed Sep 20, 2017MA

TAKATA RECALL IT HAS BEEN OVER A YEAR SINCE I RECEIVED THE AIR BAG RECALL, IS THERE ANY SOLUTION TO THIS PROBLEM IN THE NEAR FUTURE, THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

Service Brakes
Filed Sep 8, 2017130,000 milesKS

ON MY WAY TO WORK YESTERDAY MY ANTI-LOCK BRAKES KICKED IN WHILE BRAKING ON AN UNEVEN/ROCKY PIECE OF ROAD. IMMEDIATELY THEREAFTER, MY BRAKES WENT COMPLETELY SOFT. I HAVE PUSH THE BRAKES DOWN ALMOST TO THE FLOOR IN ORDER TO GET THEM TO ENGAGE AT ALL. I PROCEEDED ONTO THE HIGHWAY NOT KNOWING THAT ANYTHING WAS WRONG AND THE FIRST TIME I TRIED USED THE BRAKES I NEARLY SLAMMED INTO THE CAR IN FRONT OF ME. I CONTACTED FORD ABOUT THE ISSUE TODAY, AND IT APPEARS THAT THIS IS A KNOWN DEFECT WITH THE BRAKES ON MY MODEL OF MILAN (AS WELL AS FUSIONS FROM THE SAME YEAR), AND THEY MADE NO OFFER TO CORRECT THE ISSUE.

Air Bags
Filed Sep 8, 2017IL

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/26/17*LJ UPDATED 10/27/17*JS

Service Brakes
Filed Aug 28, 2017100,702 milesPA

THE BRAKES FAILED. DRIVING THE CAR AT ABOUT 35 MILES PER HOUR ON A SUBURBAN STREET THAT WAS DRY, COMING DOWN A HILL WHEN I NEEDED TO STOP FOR A YELLOW LIGHT THE PEDAL WENT TO THE FLOOR BEFORE ENGAGING THE BRAKES.

Service Brakes
Filed Aug 28, 2017100,500 milesPA

BRAKE FAILURE. DRIVING UP A SLIGHT INCLINE AND SLOWING IN PREPARATION TO TURN LEFT I PRESSED THE BRAKE PEDAL TO SLOW DOWN AND THE PEDAL WENT TO THE FLOOR BEFORE THE BRAKES ENGAGED. I WAS ON A DRY FAIRLY SMOOTH ROAD.

Air Bags
Filed Aug 25, 2017CA

TAKATA RECALL. RECEIVED A NOTICE OVER A YEAR AGO, JULY 2016. STILL HAVE NOT RECEIVED A NOTICE ALLOWING US TO GET THE REPAIR. MY 17 YEAR OLD SON IS DRIVING THIS CAR AND I WANT THE RECALL REPAIR DONE ASAP. WHY DO WE HAVE TO PUT OUR LIVES AS RISK FOR SO LONG AFTER BEING NOTIFIED THAT THERE IS A SAFETY RECALL. IT'S ALMOST SEPT 2017 AND STILL NO WORD ON BEING ABLE TO GET IT REPAIRED.

Service BrakesCrash
Filed Aug 23, 2017155,000 milesTX

APPROACHING A STOP LIGHT MY VEHICLE CROSSED A ROUGH PATCH OF ROAD WHILE APPLYING THE BRAKES. WHEN I HIT THE ROUGH SPOT MY BRAKE PEDAL WENT TO THE FLOOR AND VEHICLE WAS NO LONGER BRAKING AS INTENDED. VEHICLE SPEED WAS APPROXIMATELY 45 MPH AT THE TIME OF THE INDECENT. THE LOSS OF BRAKES CAUSED ME TO REAR END THE VEHICLE IN FRONT OF ME. THE PROBLEM HAS NOW BECOME INTERMITTENT BUT SEEMS TO BE RELATED TO THE ABS AND OCCASIONALLY THE BRAKE PEDAL WILL GO SOFT AND FEEL AS IF THERE IS LITTLE TO NO RESPONSE FROM THE BRAKES.

Air Bags
Filed Aug 17, 2017NJ

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (MAPLECREST LINCOLN, MERCURY, FORD IN SPRINGFIELD, NJ: 908-964-7700) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND CHIMED WHILE DRIVING AT ANY SPEED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Aug 14, 2017130,000 milesKY

AFTER AN ANTILOCK BRAKE ENGAGEMENT, THE PEDAL GOES ALL THE WAY TO THE FLOOR,ESSENTIALLY GIVING YOU LITTLE TO NO WAY TO STOP THE VEHICLE

Air Bags
Filed Aug 12, 201761,000 milesFL

FORD MOTOR COMPANY SENT ME A SAFETY RECALL NOTIFICATION THAT MY PASSENGER AIRBAG INFLATOR MAY RAPTURE IN THE EVENT OF CRASH, LAST JULY 2016. AND IT'S BEEN OVER YEAR NOW! THIS IS TOTALLY UNACCEPTABLE.

Air Bags
Filed Aug 11, 2017IL

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE RICK RIDING FORD DEALER LOCATED IN MONTICELLO, ILLINOIS WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Aug 7, 2017IN

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ANDY MOHR FORD LINCOLN (317-839-6541) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT WAS CONCERNED THAT THE AIR BAG WOULD DEPLOY DUE TO THE AIR BAG INDICATOR ILLUMINATING AND THE AIR BAG HAS EXPANDED OUT. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Aug 1, 2017VA

TAKATA RECALL!!! I HAVE BEEN IN CONTACT WITH SEVERAL FORD DEALERSHIPS AND THEY WILL NOT EVEN TALK TO ME ABOUT IT I WAS IN CONTACT WITH THE CUSTOMER SERVICE THROUGH FORD AND WAS TOLD A SUPERVISOR WOULD CONTACT ME AND I NEVER HEARD ANYTHING FROM THEM. THIS THIS IS OUR ONLY FAMILY CAR AND THERE IS 4 OF US WE CANNOT RIDE IN THIS CAR SAFELY. I DO NOT FEEL SAFE RIDING THIS CAR.

Air Bags
Filed Jul 24, 2017PA

LETTER FROM CONGRESSMAN FITZPATRICK ON BEHALF OF CONSTITUENT IN REGARDS TO A RECALL WITH NOBODY BEING ABLE TO GIVE HER INFORMATION ONTO WHEN IT CAN BE DONE. *LD THE CONSUMER STATED THE RECALL REPAIR HAS EXCEEDED A REASONABLE AMOUNT OF TIME TO BE PERFORMED. *JS

Service Brakes
Filed Jul 21, 2017119,500 milesFL

SOFT BRAKE PEDAL

Air Bags
Filed Jul 20, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED VARIOUS UNKNOWN DEALERS IN HOUSTON, TEXAS AND ALL OF THEM STATED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED WHAT THE CONTACT WAS TOLD BY THE DEALERS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Jul 15, 2017118,965 milesHI

DRIVING ALONG TODAY AND CAME TO A RED LIGHT. HAD TO STOP AND SUDDENLY THE BRAKE DIDN'T WORK LIKE IT NORMALLY DID. HAD TO STEP ON THE PEDAL ALL THE WAY TO THE FLOOR TO STOP. ALMOST HIT THE CAR AHEAD OF ME. BRAKING WAS THE SAME FOR THE NEXT 4 MILES TILL I GOT HOME. HAD TO STEP ON THE PEDAL ALL THE WAY TO THE GROUND TO STOP. THE LOW BRAKE FLUID LIGHT CAME ON THE DASH. AFTER PARKING THE CAR I CHECKED OUT THE BRAKE FLUID RESERVOIR AND IT WAS EMPTY. FILLED IT UP WITH DOT 3 FLUID AND CAME BACK ABOUT 10 MINUTES LATER AND THERE WAS A PUDDLE UNDER WHERE THE BRAKE ACTUATOR IS.

Air Bags
Filed Jul 14, 2017IN

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CURRIE FORD, LINCOLN, MERCURY IN VALPARASISO, INDIANA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jul 11, 2017OH

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE BRONDES FORD DEALER WAS CONTACTED AT 1-877-826-9025 AND STATED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT THE VEHICLE WAS SAFE TO DRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/07/17*LJ *CN

Electronic Stability Control (esc)
Filed Jul 10, 201774,000 milesTX

I WAS DRIVING ABOUT 45 MPH ON A CITY STREET, WHEN THE CAR JUST SHUT DOWN. I TRIED TO GIVE IT GAS, NOTHING HAPPENED. STEERING WHEEL LOCKED UP. I STILL HAD POWER TO THE RADIO AND LIGHTS BUT THE CAR WENT LIMP. I WAS BARLEY ABLE TO TURN IT INTO A PARKING LOT FOR SAFETY BECAUSE THE STEERING WHEEL LOCKED UP. I TURNED OFF THE CAR WAITED A FEW MINUTES AND STARTED IT BACK UP WITH NO PROBLEMS. I AM LUCKY I WASN'T IN TRAFFIC, BECAUSE THIS WOULD HAVE CAUSED AN ACCIDENT, IT WENT FROM 45 MPH TO NOTHING IN SECONDS.

Air Bags
Filed Jul 10, 2017125,000 milesWI

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2017. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT ALSO STATED THAT THE FRONT PASSENGER AIR BAG WAS EXPOSED DUE TO A FRACTURED DASHBOARD AT THE FRONT PASSENGER AIR BAG AREA DUE TO THE AIR BAG FAILURE. THE CONTACT ALSO MENTIONED THAT THE VEHICLE STALLED DUE TO THE AIR BAG ELECTRICAL SYSTEM. THE CONTACT STATED THAT THE VEHICLE STALLED DUE TO THE AIR BAG ELECTRICAL SYSTEM. THE VEHICLE WAS NOT TAKEN TO A DEALER OR A LOCAL MECHANIC FOR DIAGNOSTIC TESTING. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Unknown or Other
Filed Jul 10, 2017103,876 milesTN

INVESTIGATION PE16017 EXTENDED BRAKING DISTANCE. I WAS TRAVELING ON A BUSY FOUR LANE ROAD FOLLOWING A SUV. A TRAFFIC LIGHT WAS COMING UP AND WHAT SHOULD HAVE BEEN MORE THAN PLENTY OF BRAKING ROOM WAS NOT. WHEN I APPLIED MY BRAKES THEY FELT SOFT WHEN I KNEW I WASN'T STOPPING I YANKED INTO THE OTHER LANE CUTTING OFF ANOTHER CAR GOING THE SAME DIRECTION. MY BRAKES FINALLY STOPPED MY CAR JUST SHORT OF GOING INTO THE INTERSECTION INTO ONCOMING TRAFFIC. I AVOIDED NOT HITTING THE SUV BECAUSE OF MY QUICK THINKING AND REFLEXES; HOWEVER, I WAS FEET FROM A POSSIBLE LIFE THREATENING ACCIDENT.

Service Brakes
Filed Jul 5, 2017158,116 milesTX

AFTER FRONT BRAKE PAD AND BOTH ROTOR REPLACEMENT, THE VEHICLE BRAKE PEDAL HAD EXCESSIVE TRAVEL TO NEAR THE FLOORBOARD. BRAKING WAS DEGRADED WITH A SLIGHT INITIAL PULL TO THE RIGHT FOLLOWED BY STRAIGHT STEADY STOP, BUT WITH MORE PEDAL PRESSURE AND TRAVEL THAN NORMAL... ALMOST LIKE NO POWER BRAKES. THE FORD DEALER (SEE ATTACHMENT) PERFORMED AN ABS TEST AFTER PAD AND ROTOR REPLACEMENT, THUS ACTIVATING THE HYDRAULIC CONTROL UNIT, WHICH, IF YOU STUDY THE SCHEMATIC, WILL PLACE ONE OR MORE VALVES IN THE HCU IN BYPASS MODE TO ALLOW WHEEL ROTATION, THUS PREVENTING A SKID AND WHEEL LOCK UP. THE PROBLEM WITH THIS IS, THE VALVE(S) IN THE HCU CAN STAY PARTIALLY OPEN (DUE TO AGE, DEBRIS, OLD FLUID, LACK OF ABS EVENTS) AND NOW YOU WILL HAVE DEGRADED BRAKE PERFORMANCE. THE DEALER WILL BE GLAD TO SELL YOU A NEW HCU AT A COST OF $800 TO $1000. [XXX]. IF THE HCU IS THAT FINICKY, THEN IT SHOULD BE THE SUBJECT OF A RECALL AND FORD SHOULD BE RESPONSIBLE FOR PARTS AND LABOR. THIS IS A SAFETY ISSUE. I HAVE RESTORED THE HCU VALVE(S) TO A SEATED POSITION BY RAPIDLY AND FORCEFULLY TAPPING ON EACH VALVE OUTLET/INLET WITH THE HANDLE OF AN ADJUSTABLE WRENCH WITH THE ENGINE RUNNING. ALMOST IMMEDIATELY, PEDAL TRAVEL LESSENED, AND WHAT APPEARS TO BE NORMAL BRAKING WITH POWER ASSIST RETURNED. GET ON FORD'S ASS AND HOLD THEIR FEET TO THE FIRE ON THIS BRAKING ISSUE, LIVES ARE AT RISK HERE! PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMA

Air Bags
Filed Jul 3, 2017OH

TAKATA RECALL I RECEIVED THE RECALL NOTICE A YEAR AGO AND FORD HAS STILL NOT CORRECTED THE PROBLEM

Service Brakes
Filed Jul 1, 20176 milesMO

THE BRAKE PEDAL SOME TIMES GOES TO THE FLOOR AND DOESN'T WORK RIGHT UNTIL THE SWITCH IS TURNED OFF AND RESTARTED. THIS IS VERY DANGERISH AND WILL CAUSE AN ACCIDENT AND SOME ONE WILL BE KIL;LED

Air Bags
Filed Jun 29, 2017NJ

"TAKATA RECALL"... JUNE OF 2016 RECEIVED A RECALL NOTICE. SAID THEY WOULD GET IN TOUCH WITH ME WHEN THE RECALL GETS RECTIFIED. IT IS NOW 6-29-17 AND HAVE NOT RECEIVED ANYTHING. IT HAS BEEN OVER A YEAR AND THEY ARE SAYING "RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE"

Air Bags
Filed Jun 26, 2017PA

TAKATA RECALL - LOCAL FORD DEALER STILL DOES NOT HAVE THE PARTS TO REPLACE THE AIRBAGS.

Service Brakes
Filed Jun 25, 201788,000 milesNY

WHILE COMING TO A STOP UNDER NORMAL CONDITIONS, THE PEDAL DROPS TO THE FLOOR AS IF THERE IS NO BRAKE PRESSURE. BRAKING ONLY OCCURS WHEN MY FOOT HITS THE FLOOR. THIS HAPPENS AFTER AN ABS EVENT LIKE GOING AROUND A ROUGH CORNER WHILE BRAKING. THIS HAS HAPPENED IN THE SNOW, RAIN, AND IN DRY CONDITIONS. IT IS INCONSISTENT BUT HAPPENS THE SAME WAY EVERY TIME. SOMETIMES NORMAL BRAKING RETURNS BUT SOMETIMES IT CAN TAKE UP TO 10 MINUTES FOR RETURNING BRAKE PRESSURE. IT HAS CAUSED SEVERAL NEAR ACCIDENTS AND I NO LONGER TRUST THE VEHICLE.

Service Brakes
Filed Jun 23, 201780,000 milesFL

WHEN APPROACHING A RED LIGHT WHILE COMING DOWN A HILL THERE WAS INITIAL RESPONSE WHEN THE BRAKE PEDAL WAS PRESSED. THEN THERE WAS NO BRAKING FOR THE 2/3'S OF THE TRAVEL THEN THERE WAS BRAKING AGAIN AT THE BOTTOM OF THE PEDAL TRAVEL. BRAKING FORCE WAS SIGNIFICANTLY LESS THAN NORMAL. PULLED OF THE ROAD AND SHUT OFF THE CAR. WHEN STARTED AGAIN THE BRAKE PERFORMANCE WAS NORMAL. THIS HAS HAPPENED TWICE - ABOUT 3-4 MONTHS APART. IT HAS BEEN TO AN INDEPENDENT SHOP AND THE DEALERSHIP AND NEITHER WERE ABLE TO REPLICATE THE PROBLEM OR DEFINITIVELY COME UP WITH A FIX.

Power Train
Filed Jun 16, 2017108,000 milesMI

I WAS DRIVING DOWN THE ROAD WHEN MY CAR STARTED RUNNING ON FOUR CYLINDERS INSTEAD OF 6. I WAS ABLE TO GET IT TO THE DEALERSHIP VIA TOW TRUCK. THEY HAD TO REPLACE MY POWERTRAIN CONTROL MODULE (PCM) AND A COIL THAT WAS BURNT. THEY FOLLOWED THE TSB 13-4-17 THAT RELATED TO THE 2006-2008 FORD/LINCOLN/MERCURY PCM PROBLEMS. PRIOR TO THIS EVENT, MY CAR HAD NOT SHOWN ANY SIGNS OF MALFUNCTION.

Air Bags
Filed Jun 8, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART FOR THE REMEDY WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SCHUMACHER LINCOLN OF DELRAY WAS NOTIFIED AT (561) 454-1800 AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/08/17*LJ *CN

Service Brakes
Filed Jun 6, 201783,000 milesTX

WHEN APPLYING BRAKE PRESSURE AND HITTING A BUMP IN THE ROAD, THE BRAKE PEDAL LOST PRESSURE AND WENT TO THE FLOOR. THE BRAKE CONTINUED TO TRAVEL TO THE FLOOR OVER THE NEXT SEVERAL ATTEMPTS TO STOP. THE BRAKES RECOVERED AFTER THE CAR HAD SAT IDLE FOR A FEW HOURS.

Air Bags
Filed May 25, 2017150,000 milesTX

I APPLIED MY BRAKES TO MAKE A TURN ON AN UNEVEN STREET AND NEXT THING YOU KNOW I HAVE SOFT BRAKES AND HAVE TO PUMP MY BREAKS 2 OR 3 TIMES TO STOP. THIS HAS BEEN AN ONGOING PROBLEM 2016. HOW MANY MORE COMPLAINTS ARE NEEDED BEFORE THERE IS A RECALL ON THE HCU UNIT THAT EVERY ONE KEEPS MENTIONING ALSO...WHEN WILL THE PASSENGER AIR BAGS COME IN FOR REPAIRS

Air Bags
Filed May 22, 2017CO

SAFETY RECALL RECEIVED JULY 2016 BY MAIL FROM FORD MOTOR COMPANY RE: PASSENGER FRONTAL AIRBAG INFLATOR RUPTURE IN CRASH. AS OF TODAY, NO REMEDY NOR PARTS, NOR FURTHER NOTICES RECEIVED. UNREASONABLE AMOUNT OF TIME HAS PASSED SINCE SAFETY RECALL.

Service Brakes
Filed May 12, 201765,000 milesOH

SOFT BRAKES. BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR TRYING TO STOP THE CAR. NEXT MORNING IT IS OKAY. THIS HAS HAPPENED A FEW TIMES ALREADY. LOCAL SHOP FOUND NOTHING WRONG BUT INDICATED IT COULD BE POSSIBLE ANTILOCK BRAKE MALFUNCTION.

Air Bags
Filed May 8, 2017MA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN *AS

Air Bags
Filed May 3, 2017VA

TAKATA RECALL ON FORD MERCURY MILAN. IN FEBRUARY 2017 AND AGAIN MAY 2017 FORD MOTOR COMPANY WOULD NOT TELL ME WHEN MY CAR WILL BE REPAIRED. FREEDOM FORD IN TAZEWELL, VA SAID THE TAKATA RECALL WAS A NOTICE AND NOT A RECALL. THEY WILL NOT FURNISH A VEHICLE UNTIL OUR CAR IS REPAIRED AND THIS IS OUR ONLY CAR AND WE HAVE TWO YOUNG CHILDREN. THE RECALL SAYS "INJURY OR DEATH COULD RESULT" IT IS IMPOSSIBLE FOR EVERYONE TO RIDE IN THE BACK SEAT. I AM WORRIED SICK FOR OUR SAFETY. FORD MOTOR COMPANY SHOULD BE ASHAMED.

Service Brakes
Filed May 1, 2017100,000 milesTX

OUR 2008 MERCURY MILAN BRAKES ARE "SOFT" AND HARD TO DETERMINE THE ACTUAL STOPPING DISTANCE. THE RESPONSE IS SLOW WHICH REQUIRES PUMPING WHEN TRYING TO ANTICIPATE A STOP. THE FEAR IS NEEDING TO MAKE A SUDDEN STOP WITHOUT WARNING. THIS APPEARS TO BE A SAFETY HAZARD AND RAISE MUCH CONCERN.

Service Brakes
Filed Apr 23, 201768,000 milesMD

DRIVING AFTER IT RAINED OVER NIGHT, THE CAR IN FRONT OF ME BRAKED SUDDENLY. I HIT THE BRAKE HARD ENOUGH TO TRIGGER THE ABS SYSTEM BUT MY CAR WOULD NOT STOP. I WAS ABLE TO SWERVE OFF THE ROAD BUT WHEN I TRIED APPLYING THE BRAKE THE PEDAL WENT TO THE FLOOR AND SOFTENED. I PUT THE CAR IN PARK AND TURNED IT OFF. WHEN I TURNED IT BACK ON, THE PEDAL WAS STILL SOFT AND REQUIRED I BRAKE A GREAT DISTANCE IN ADVANCE. I HAD TO GET THE CAR TOWED BECAUSE I COULD NOT DRIVE LIKE THAT IN TRAFFIC DURING RUSH HOUR.

Air Bags
Filed Apr 18, 2017CT

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Apr 1, 201786,000 milesPA

THE DASH ON THE FRONT PASSENGER SIDE OF THE CAR IS WARPED AND STICKING UP. IT STICKS UP OVER THE DOOR FOR THE AIR BAG TO COME OUT OF. THERE IS NO WAY TO PUT IT BACK AS IT IS WARPED.

Air Bags
Filed Mar 31, 201749,000 milesIL

TAKATA RECALL, WE HAVE NEVER BEEN CONTACTED TO HAVE THIS ITEM REPLACED. WE RECEIVED OUR NOTICE ON JULY 2016. THIS IS A VERY DANGEROUS SITUATION AND CAUSING UNDUE MENTAL ANGUISH TO OUR FAMILY WHILE DRIVING THIS VEHICLE . WE HAVE NOT TRAVELED FAR IN THIS VEHICLE DUE TO THIS DANGEROUS CONDITION. IT IS LIKE DRIVING AN IED!!!! WHY CAN'T THE FORD MOTOR COMPANY GET THIS CORRECTED? PLEASE HELP IN ANY WAY YOU CAN TO MOVE THIS PROCESS TO A SAFE RESOLUTION. WE HAVE LOW MILES ON THIS VEHICLE AND WOULD LIKE TO HAVE THE AIRBAGS CORRECTED SO WE CAN STILL UTILIZE OUR VEHICLE TO ITS FULLEST POTENTIAL. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

Air Bags
Filed Mar 30, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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