Page 4 of 5 · complaints 151–200 of 214

2006 Mercury Milan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2006 record →

Air Bags
Filed Sep 17, 2016PA

I RECEIVED A SAFETY RECALL NOTICE16S26/NHTSA RECALL 16V-384.

Air Bags
Filed Aug 28, 2016104,000 milesFL

TAKATA RECALL - IT HAS BEEN OVER 30 DAYS SINCE THE RECALL AND FORD HAS NOT CONTACTED ME FOR THE CORRECTION OF THIS RECALL NHTSA 16V-384

Air Bags
Filed Aug 26, 2016CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/08/16*LJ

Air Bags
Filed Jul 22, 2016VA

TL* THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air BagsCrash1 injured
Filed Jul 21, 201689,000 milesLA

TL* THE CONTACT OWNS A 2006 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 40 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT AND REAR PASSENGER DOORS OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE FRONT SEAT PASSENGER SUSTAINED INJURIES TO THE RIGHT ARM THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. UPDATED 09/29/16*LJ *CN

Power Train
Filed Jan 31, 201628,000 milesCA

HARD SHIFTING BETWEEN GEARS FROM 30 MPH TO 60 MPH. HAVE TO PULL OVER SOMETIMES. VERY DANGEROUS WHEN ENTERING THE FREEWAY OR NEEDED ACCELERATION OR REDUCTION IN SPEED IN TRAFFIC SITUATIONS. HAVE HAD FORD UPDATE COMPUTER WITH NO RESULTS.

Vehicle Speed Control
Filed Oct 16, 201585,000 milesNY

IT'S THE THROTTLE CONTROL, KICKS DOWN TO 5MPH,ORANGE WRENCH STAYS LIT

Equipment Adaptive/Mobility
Filed Sep 20, 2015143,187 milesOH

WAS DRIVING DOWN THE HIGHWAY AT 75 MPH WITH CRUISE CONTROL SET. THE WRENCH LIGHT AND TRACTION CONTROL LIGHT CAME ON , CRUISE CONTROL TURNED OFF AND LOST POWER AND SPEED. I HAD TO PULL OFF INTO THE DITCH TO AVOID AN ACCIDENT AND DRIVE DOWN THE SHOULDER TO A REST STOP. I TURNED OFF THE CAR AND LET IT SIT FOR FOR 5 MINUTES AND THE TURNED IT BACK ON AND IT RAN FINE. AFTER READING OTHER ISSUES LIKE MINE I'M THINKING IT MAY BE THE THROTTLE BODY OR TRACTION CONTROL SENSORS.

Unknown or Other
Filed Sep 4, 201540,000 milesTX

MY VEHICLE SOMETIMES STALLS IN MOTION OR IT WILL SUDDENLY JERK FORWARD WHEN ACCELERATING. THIS INCIDENT ALSO OCCURS WHEN ACCELERATING TO HIGH SPEEDS, SUCH AS GETTING ON THE FREEWAY. THE SPEED VARIES AS IT HAS ALSO OCCURED IN TOWN DRIVING. IT HAS GOTTEN TO THE POINT WHERE THE ONLY WAY TO FIX THIS PROBLEM IS TO TURN OFF THE ENGINE AND THEN TURN IT BACK ON.

Engine
Filed Aug 13, 201584,000 milesTX

HAD TO HAVE VEHICLE TOWED TO REPAIR SHOP. STARTER WAS BURNED OUT, PART WAS REPLACED. CHECK ENGINE LIGHT CAME ON AND CODES READ THROTTLE BODY. I HAVE VERY SUBTLE ISSUES WITH THE ACCELERATION OF MY VEHICLE, BUT THIS IS THE 2ND THROTTLE BODY CODE TO POP UP IN THE LAST TWO YEARS. I ASSUME THAT IT WILL SOON BE A PROBLEM. SEEMS TO BE A VERY COMMON ISSUE WITH FUSIONS/MILANS. THE ONLY THING MORE COMMON IS THE DOOR HANDLE BREAKING. FUNNY THING IS THAT I GOT A RECALL FOR THE FLOOR MAT THAT DOES NOT EVEN CAUSE PROBLEMS. PART SHOULD BE COVERED. GOING TO TRY CLEANING IT, HOPING FOR THE BEST.

Power Train
Filed Aug 10, 201594,000 milesOH

AS I WAS TRYING TO PICK UP SPEED FROM 35 MPH MY CAR STARTED TO SLOW DOWN AN MY CHECK ENGINE LIGHT CAME ON. I IMMEDIATELY TOOK IT THE MECHANIC TO GET THE DIAGNOSTIC TEST RAN ON IT. IT SHOWED THAT I HAD A BAD IGNITION COIL AND SPARK PLUGS. I BOUGHT THE COIL FROM FORD AND WHEN I GOT IT PUT IN MY CAR 3 MINUTES LATER THAT SAME COIL I BOUGHT EXPLODED AGAIN! IMA MECHANIC CALLED FORD THEY SAID IT WAS A RECALL ON THIS CARS PCM. I'VE READ ABOUT THIS PROBLEM FROM NUMEROUS PEOPLE. FORD NEEDS TO DO SOMETHING ABOUT THIS!!!

Vehicle Speed Control
Filed Jun 25, 2015IL

I GOT INTO THE CAR WITH MY ONE MONTH OLD GRANDDAUGHTER AND HER MOM AND MY SON, THE CAR HESITATED TO START, GOT ON THE EXPRESSWAY AND TRIED TO PICK UP SPEED AND THE CAR GOES ONLY TO 55 SPEED AND IT DON'T PICK UP SO I HAD TO GET OFF THE EXPRESSWAY WITH MY FAMILY BECAUSE THE CAR WASN'T ACTING RIGHT, .THEN THE NEXT THING I KNOW THE CHECK ENGINE LIGHT CAME ON AND THE AIRBAG CAME ON AND THAT TOOL BAR ON THE LEFT HAND SIDE OF THE DASH BOARD CAME ON.AS WELL AS THE CHECK ENGINE LIGHT, THIS IS A 2006 MERCURY MILAN PREMIER , I HEARD A LOT OF CLICKING WHILE I WAS DRIVING BACK HOME, WHEN I TRIED TO TURN THE CAR HESITATE AND ANOTHER CAR ALMOST HIT ME AND MY FAMILY AND ONE MONTH OLD GRANDDAUGHTER. I REACH OUT TO FORD AND WAS TOLD THAT THEY DIDN'T HAVE ANY RECALL IN THE SYSTEM FOR MY CAR . I DON'T KNOW WHAT TO DO THIS IS SO WRONG , THESE ARE SOME OF THE CODES THAT HAS COME ON THE CAR AS WELL P0403, P0161,P0155,P0141,P0135,P0102, P0020,P0010,P0179,P1489,P0443.

Power Train
Filed Feb 16, 201587,519 milesTX

WHILE DRIVING AT 40-50MPH AND THEN TRYING TO ACCELERATE TO PASS OR GO UPHILL THE TRANSMISSION WOULD CLUCK OUT OF GEAR AND THEN SLAM BACK IN VIOLENTLY. IT WAS SO VIOLENT THAT IT SNAPPED THE TRANSMISSION TORQUE MOUNT. WHEN IT DOES THIS THE CAR LUNGES FORWARD WITH LOSS OF POWER AND THEN SNAPS BACK WHEN IT SLAMS BACK INTO GEAR. I TOOK IT TO A TRANSMISSION SPECIALIST AND AFTER CONSULTING WITH SONNAX TECHNICAL SUPPORT, THE ONLY SOLUTION IS TO REPLACE THE VALVE BODY AND UPDATE THE PCM/TCM WITH THE LATEST SOFTWARE. HOWEVER, THEY DID SAY THAT THERE WAS NO GUARANTEE THAT THIS WOULDN'T HAPPEN AGAIN BECAUSE AISIN/FORD HAVE NOT FIGURE OUT HOW TO FIX THE ISSUE WITH THE VALVE BODY, THEY KEEP THROWING UPDATES AT THE PROBLEM BUT BUY THEN DAMAGE HAS ALREADY BEEN DONE AND FORD WONT DO ANYTHING ABOUT IT. THIS IS NOT JUST A CONSUMER COMPLAINING, THIS IS A CONSUMER THAT BELIEVES THAT THIS IS A SAFETY ISSUE AND AISIN/FORD SHOULD STEP UP AND RECALL THIS VALVE BODY AND FIX THE ISSUE AT NO COST TO THE CONSUMER BECAUSE THEY KNEW THAT THERE WAS A PROBLEM WITH THAT TRANSMISSION BUT IGNORED IT AND KEPT THROWING UPDATES AT IT INSTEAD OF DOING THE RIGHT THING AND RECALLING IT AND FIXING IT. I SHOULD NOT HAVE TO PAY TO FIX A FAULTY PART WITH SOMETHING THAT IS NOT GUARANTEED TO WORK. FORD STEP UP AND DO THE RIGHT THING. *TR

Electrical System
Filed Dec 29, 201495,000 milesMA

TURNED MY CAR ON ONE MORNING AND A WRENCH INDICATOR LIGHT CAME ON FOLLOWED BY THE CHECK ENGINE LIGHT UPON DRIVING TO MY REPAIR SHOP TO GET PROBLEM LOOKED AT NOTICED A SIGNIFICANT DECREASE IN ACCELERATION POWER AND VEHICLE WAS IN "LIMP MODE" MY MECHANIC TOLD ME. LOOKED UP THE ISSUE AND FOUND IT WAS A COMMON ISSUE WITH MY MAKE AND MODEL AND THAT A COMPLAINT HAS BEEN SUBMITTED FOR A RECALL OF THE THROTTLE BODY ON MY VEHICLE AND MANY OTHERS SO I AM SUBMITTING MY COMPLAINT TO HELP GET THIS ISSUE PUT INTO RECALL STATUS AS THE PART IS FAIRLY EXPENSIVE AND I DON'T BELIEVE WE AS A CONSUMER SHOULD HAVE TO PAY OUT OF POCKET FOR A DEFECT FROM FAULTY PARTS INSTALLED ON THE VEHICLE AT THE FACTORY. *TR

Vehicle Speed Control
Filed Dec 26, 201499,000 milesIL

TL* THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START. THE CONTACT ALSO MENTIONED THAT THE VEHICLE INDEPENDENTLY SURGED FORWARD WHEN DEPRESSING THE BRAKE PEDAL AND EXCESSIVE FORCE WAS REQUIRED. IN ADDITION, THE CONTACT MENTIONED THAT THE ACCELERATOR PEDAL WAS DEPRESSED REPEATEDLY BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE A TUNE UP WAS PERFORMED BUT THE FAILURE RECURRED. ON ANOTHER OCCASION, THE CONTACT STATED THAT WHILE REVERSING AT 5 MPH, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

Power Train
Filed Oct 17, 201459,000 milesOH

WHILE GETTING ON THE HIGHWAY CAR STALLED WOULD NOT PICK UP SPEED NEARLY CAUSING AN ACCIDENT WAS TOLD I NEED A NEW TCM AND PCM AND WILL REQUIRE COIL REPLACEMENT. ACCORDING TO MAINTENANCE SCHEDULE TRANSMISSION FLUSH AND FILL DUE AT 90,000. *TR

Structure › Body › Door
Filed Oct 4, 201430,000 milesNC

THE INSIDE FRONT PASSENGER DOOR HANDLE BROKE FROM UNDER THE DOOR PANEL AND BECAME INOPERABLE. THIS REQUIRED THE INSIDE DOOR HANDLE TO BE REPLACED ON OR ABOUT 10/2009. CAR WAS PURCHASED NEW IN OCT. 2006, HAD LESS THAN 30,000 MILES AND WAS RARELY OCCUPIED BY ANYONE OTHER THAN THE DRIVER I.E. THE FRONT PASSENGER DOOR WAS RARELY USED. SINCE THEN, BOTH INSIDE REAR DOOR HANDLES ARE BECOMING DIFFICULT TO OPERATE AND WILL MOST LIKELY REQUIRE REPLACEMENT IN THE VERY NEAR FUTURE. ON OR ABOUT 9/15/2014, THE FRONT INSIDE PASSENGER DOOR HANDLE WHICH WAS PREVIOUSLY REPLACED AGAIN BECAME INOPERABLE AND HAD TO BE REPLACED ON 10/2/2014. THE FRONT DRIVER INSIDE DOOR HANDLE BROKE AND BECAME INOPERABLE ON OR ABOUT 9/30/2014 AND WAS REPLACED ALSO ON 10/2/2014. THE HANDLES APPEAR TO BE OF VERY POOR QUALITY AND DO NOT HOLD UP AT ALL. IF THE REAR DOORS WERE USED MORE FREQUENTLY, IT WOULD BE NECESSARY TO REPLACE THEM ALSO AT THIS TIME. CURRENT CAR MILEAGE IS 92000 MILES. *TR

Fuel/Propulsion System
Filed Sep 11, 201479,500 milesGA

I WAS DRIVING DOWN I75S IN VERY SLOW TRAFFIC. AS I WAS APPROACHING AM ACCIDENT. I NOTICED THE CAR STALLING OR JERKING A LITTLE. THE WRENCH SENSOR CAME ON IN THE CAR. I GOT OVER 2 LANES OF TRAFFIC TO THE SHOULDER & CHECKED THE CAR. I DIDN'T SEE ANY OBVIOUS PROBLEMS SO I TURNED IT OFF WAITED A FEW SECONDS & STARTED IT BACK UP. THE WRENCH LIGHT WENT OFF BUT THE CHECK ENGINE LIGHT CAME ON. I GOT OFF THE EXIT & TURNED AROUND TO COME HOME. THE CAR DID FINE. I TOOK THE CAR TO MY LOCAL FORD DEALER FOR A DIAGNOSTIC TEST & THEY SAID THE THROTTLE BODY WAS FAILING & WOULD EVENTUALLY LEAVE ME STRANDED. I AM TRYING TO GET THIS ISSUE TAKEN CAR OF SOON. I'VE SEEN SEVERAL OTHER PEOPLE WITH THE SAME ISSUES AS MINE ONLINE WITH NC CARS & WOULD LIKE TO KNOW IF THERE IS ANY RECALL INFO REGARDING THIS SUBJECT. I HAVEN'T BEEN ABLE TO WORK BC THIS IS MY ONLY CAR & IM SCARED TO GET STRANDED. *TR

Power Train
Filed Aug 5, 2014117,025 milesOK

I WAS DRIVING DOWN THE STREET WHEN MY CAR BEGIN TO A LOSE SPEED AND THE CHECK ENGINE LIGHT CAME ON AND A LITTLE WRENCH SO I TOOK IT TO THE SHOP AND I WAS TOLD THAT IT WAS THE THROTTLE BODY AND I HAD IT REPLACED AND NO THE CHECK ENGINE LIGHT AND WRENCH ARE BACK ON AND I TOOK IT BACK TO THE FORD DEALERSHIP AND WAS TOLD THAT FORD HAS A RECALL ON THE THROTTLE BODY THAT THEY USE IN THE FORD FUSION AND THE MILAN AND FUSION ARE BASICALLY THE SAME CAR AND I DON'T WANT TO HAVE TO SHELL OUT ANOTHER 300.00 FOR A PART THAT'S NO GOOD THEY SHOULD REALLY DO A RECALL ON THE MILAN THROTTLE BODY AS WELL. *TR

Structure › Body › Door
Filed Aug 5, 2014123,000 milesOK

I WAS SITTING IN MY CAR AND I WAS ABOUT TO GET OUT AND WHEN I TRIED TO OPEN THE DRIVER SIDE DOOR THE DOOR HANDLE BROKE SO NOW I HAVE TO ROLL MY WINDOW DOWN TO OPEN THE DOOR FROM THE OUTSIDE AND THE HANDLES ON THE REAR DOOR ARE STARTING TO BREAK ALSO. *TR

Power Train
Filed Jul 15, 2014MD

TRANSMISSION IS SLIPPING, CAR IS BUCKING AND SOMETIMES THE ENGINE SLIPS TO A REDUCED SPEED. I HAVE TO TAKE MY FOOT ON AND OFF THE ACCELERATOR SEVERAL TIMES BEFORE THE SPEED WILL INCREASE. THIS IS VERY DANGEROUS DURING RUSH HOUR. *TR

Structure › Body
Filed Jul 15, 2014MD

THE DRIVES INSIDE DOOR HANDLE BROKE, IT WILL NO LONGER OPEN THE DOOR. I HAVE TO KEEP THE CAR RUNNING, ROLL THE WINDOW DOWN, STICK MY HAND OUT THE WINDOW TO OPEN THE DOOR,FROM THE OUTSIDE THEN KEEP THE DOOR OPEN BEFORE I CAN REMOVE THE KEY. *TR

Electrical System
Filed Jul 15, 2014MD

RADIO LIGHT WENT OUT AND WILL NOT COME BACK ON HAD TROUBLE GETTING THE KEY OUT AND STEERING WHEEL LOCKED. *TR

Vehicle Speed Control
Filed Jul 3, 201489,000 milesCA

WHILE DRIVING MY CAR.A TOOL LIGHT CAME ON AND MY CAR LOST ALL ACCELERATION AND DROPPED TO 5MPH IN THE MIDDLE OF TRAFFIC. A CAR NEARLY HIT ME FROM BEHIND. *TR

Power Train
Filed Nov 10, 201372,000 milesPA

THE FIRST INCIDENT MY CAR WAS BUCKING AND SHAKING. I TOOK TO DEALER AND THEY REPLACED THE COMPUTER THAT RAN THE TRANSMISSION AND 3 COILS. NOW AT 77,000 IT AGAIN IS HAVING SLIPPING ISSUES WITH THE TRANSMISSION. THESE ISSUES SEEM TO HAPPEN AT RANDOM TIMES, BUT USUALLY BETWEEN 40 AND 50 MPH. WHEN YOU PUT YOUR FOOT ON THE GAS TO ACCELERATE FROM 40-50MPH THERE IS A LOUD BANGING SOUND WHEN THE TRANSMISSION SLIPS AND YOU LOSE ACCELERATION. YOU HAVE TO TAKE YOUR FOOT OFF THE GAS AND TRY REPEATEDLY AGAIN TO GET THE CAR TO ACCELERATE. I ALMOST GOT REAR-ENDED BY A TRACTOR TRAILER WHEN I ATTEMPTED TO CHANGE LANES, BUT COULD NOT ACCELERATE DUE TO THE SLIPPING PROBLEM. IT TOOK IT TO MECHANIC WHO HAD THE CAR FOR 2 WEEKS AND COULDN'T FIND THE PROBLEM. MECHANIC TOOK IT TO FORD DEALER AND THEY SAID THEY PUT ON COMPUTER DIAGNOSTICS AND COULDN'T FIND A PROBLEM. I HAVE FOUND COUNTLESS OTHER REPORTS ON THE INTERNET OF PEOPLE WHO HAVE THE SAME PROBLEM AND EVEN PEOPLE WHO HAVE REPORTED EITHER HAVING TO DRIVE OFF THE HIGHWAY DUE TO THE LACK OF ACCELERATION AND ALSO OF PEOPLE WHO HAVE GOTTEN INTO ACCIDENTS DUE TO THIS PROBLEM OF NOT BEING ABLE TO ACCELERATE. THIS IS A VERY DANGEROUS SITUATION TO BE IN ON THE HIGHWAY - NOT BEING ABLE TO ACCELERATE!!!!! I'M WORRIED ABOUT GETTING IN AN ACCIDENT AND/OR GETTING KILLED. *TR

Vehicle Speed Control
Filed Jun 18, 2013111,400 milesMO

WE WERE GOING UP A HILL ON THE INTERSTATE AT 70MPH WHEN THE ENGINE SUDDENLY LOST POWER. I'M TOLD IT WENT INTO LIMP MODE. THERE HAD BEEN NO WARNING OF A PROBLEM. *TR

Visibility/Wiper
Filed Jun 4, 2013169,119 milesGA

TL* THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE WINDOW FELL DOWN INSIDE THE DOOR PANEL. THE CONTACT TOOK THE DOOR APART AND DISCOVERED THAT THE MOTOR FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE FAILURE AND THE CURRENT MILEAGE WAS 169,119. *TR

Electrical System
Filed Jun 3, 201394,000 milesMI

PUT MY CAR INTO PARK AND MY KEY REFUSED TO COME OUT OF THE IGNITION. I TRIED NUMEROUS TIMES TO PUT MY CAR IN PARK/DRIVE TO SEE IF THE IGNITION WILL UNLOCK, BUT IT IS NOT COMMUNICATING THAT IT IS IN PARK (STEERING WHEEL WILL NOT LOCK, I ALSO CAN'T TURN THE KEY BACKWARDS AND PUT INTO AUXILIARY MODE. IT WOULDN'T BE A BAD THING IF I DIDN'T LIVE IN THE CITY. BESIDES THE FACT THAT THE STUPID DRIVERS SIDE DOOR LATCH IS BUSTED TOO WHICH IS A SECURITY ISSUE ALONG WITH A SAFETY ISSUE. CAN'T A CONSUMER RELY ON A CAR MANUFACTURE TO ISSUE PARTS THAT DON'T BREAK OR MALFUNCTION... I SEE ONLINE THAT LOTS AND LOTS AND LOTS OF PEOPLE HAVE THIS ISSUE... AS THIS IS A MAJOR CONCERN, WHY IS THERE NO RECALL? WHY SHOULD I HAVE TO PAY OUT OF POCKET TO GET THIS FIXED WHEN IT IS A KNOWN ISSUE? MAYBE ITS TIME TO BUY A CHEVY. *TR

Structure › Body
Filed Jun 3, 201382,000 milesMI

DRIVER'S SIDE DOOR HANDLE BROKE IN THE PROCESS I DISLOCATED MY FINGER. DOOR WILL NOT LOCK FROM INSIDE OR OUTSIDE. ONLY WAY OUT IS TO EITHER OPEN THE WINDOW (WHICH IS NEARLY IMPOSSIBLE IN MICHIGAN WINTERS) OR PULL THE LOCK OPEN FURTHER AT THE SAME TIME THAT I PULL THE DOOR HANDLE. I HAVE BROKEN COUNTLESS FINGERNAILS ON MY LEFT HAND BECAUSE OF THIS. THE DOOR PIECES ARE SO FLIMSY, YOU CAN TELL THAT THEY ARE MADE OUT OF VERY, VERY CHEAP PLASTIC. RECALL? NOT ONLY IS THIS A NUISANCE, BUT IT IS A VERY HIGH SECURITY ISSUE IF NEEDING TO GET OUT OF THE CAR IN A HURRY. *TR

Power Train
Filed Apr 17, 201344,000 milesAZ

TL* THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT STATED THAT WHILE DECELERATING FROM 30 MPH, THE TRANSMISSION KNOCKED AND SLIPPED. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE TEST RESULTS SHOWED A DEFECT VALVE BODY ON THE TRANSMISSION. THE DEALER REPLACED THE VALVE BODY. 44,000.

Visibility/Wiper
Filed Apr 4, 201365,000 milesFL

TL* THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT STATED THAT THE REAR PASSENGER SIDE WINDOW FELL INTO THE DOOR PANEL AND FAILED TO CLOSE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY WERE TOLD THAT THE WINDOW WOULD NEED A NEW MOTOR. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WINDOW ALSO FAILED. THE DEALER STATED THAT MOTOR WOULD HAVE TO BE REPLACED AS WELL. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 65,000. *TR

Tires
Filed Feb 25, 201340,000 milesFL

TL* THE CONTACT OWNS A 2006 MERCURY MILAN EQUIPPED WITH FUTURE TOURING VR 545 TREAD DEPTH TIRES, SIZE 225/50/R17. THE CONTACT STATED THAT WHILE DRIVING IN INCLEMENT WEATHER AND TRYING TO ACCELERATE, THE TIRES SPUN OUT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE TIRES WERE PERFORMING TO STANDARDS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 40,000. UPDATED 4/1/13 *CN UPDATED 4/5/13 *CN THE CONSUMER STATED HE PURCHASED FOUR TIRES, AND PRESENTLY THEY HAVE 70% TREAD LEFT. THE CONSUMER STATED WHEN HE ATTEMPTED TO DRIVE IN RAINY WEATHER, HE FELT THE WHEELS SPIN, AND IT WAS DIFFICULT TO DRIVE.

Structure › Body › Door
Filed Jan 7, 201350,000 milesIN

PULLED INTO A PARKING LOT WITH MY SON IN THE FRONT PASSENGER SEAT. SHUT OFF THE ENGINE AND ATTEMPTED TO PULL THE DRIVER DOOR HANDLE TO EXIT THE VEHICLE. IT (THE HANDLE) BROKE IN HALF AND WAS UNABLE TO EXIT THE VEHICLE QUICKLY OR SAFELY. I BEGAN TO PANIC AS I FELT TRAPPED. SO I ROLLED DOWN THE POWER WINDOW FOR AIR AND TO CALM DOWN. BEFORE I WAS ABLE TO THINK CLEARLY AND TRY OPENING THE DOOR WITH THE EXTERIOR HANDLE FROM THE INSIDE, I EXITED THE VEHICLE THROUGH THE DRIVER WINDOW. THIS IS CLEARLY A SAFETY ISSUE AS THE HANDLES ARE A CHRONIC PROBLEM ON ALL 4 INTERIOR DOORS. SOMEONE WILL NEED TO EXIT THEIR VEHICLE QUICKLY. IF THIS HAPPENS THEY ARE SLOWED DOWN IF NOT TRAPPED INSIDE. HOW MANY COMPLAINTS WILL IT TAKE TO MAKE THIS A RECALL ISSUE? FORD HAS MADE NO EFFORT TO CORRECT THIS PROBLEM AND RE INSTALLS THE SAME DEFECTIVE DOOR HANDLES AT THE DEALERS. THIS SHOWS A LACK OF DUE DILIGENCE ON FORD MOTOR COMPANIES PART. MANY FORD FUSION & MERCURY MILAN OWNERS HAVE HAD THE SAME PROBLEM HAPPEN ON THE REPLACEMENT HANDLES ALSO. *TR

Structure › Body
Filed Oct 11, 201262,000 milesMI

MY DRIVER'S SIDE INSIDE DOOR HANDLE BROKE. I WAS TRYING TO GET OUT OF THE CAR AFTER PARKING IT BUT COULDN'T. I HAD TO ROLL DOWN THE WINDOW AND OPEN THE DOOR USING THE OUTSIDE DOOR HANDLE. THIS IS A REAL SAFETY PROBLEM AND SINCE THIS ISN'T AN ISOLATED EVENT, (NOTICE THE NUMBER OF COMPLAINTS AND THE NUMBER OF MULTIPLE REPAIRS/REPLACEMENTS) FORD SHOULD REPLACE THEM OR UPGRADE THEM TO SOMETHING MORE RELIABLE. AT SOME POINT SOMEONE WILL BE INJURED OR WORSE BECAUSE THEY WEREN'T ABLE TO EXIT THEIR CAR QUICKLY. *TR

Structure › Body › Door
Filed Aug 7, 2012106,000 milesMN

THE PLASTIC INTERIOR DOOR HANDLES BROKE WITHOUT EVEN TOUCHING THEM. BOTH FRONT HANDLES BROKE WITHIN A WEEK OF EACH OTHER. I DIDN'T KNOW THE FRONT PASSENGER SIDE WAS BROKEN UNTIL MY WIFE ASKED ME TO GET OUT OF THE CAR TO LET HER OUT ON HER SIDE. AND THEN APPROXIMATELY A WEEK LATER THE DRIVER'S SIDE INTERIOR HANDLE BROKE ALSO. NOW NEITHER DOOR CAN BE OPENED FROM THE INSIDE. THE WINDOW NEEDS TO BE ROLLED DOWN AND THE OUTSIDE HANDLE NEEDS TO BE USED. WHEN WE BOUGHT THE CAR (USED) THE REAR DRIVER'S SIDE INTERIOR HANDLE PLASTIC WAS BROKEN AND WE KNEW THIS. EVEN BROKEN YOU CAN STILL USE IT TO OPEN THE REAR DOOR. I WAS IN THE DRIVERS SEAT WHEN THE DRIVER'S INTERIOR HANDLE BROKE. I WAS PARKED, AND I HEARD A CLICK BEFORE I TRIED OPENING MY DOOR FROM THE INSIDE AND THE DOOR WOULD NOT OPEN. THERE IS DEFINITELY A BIG PROBLEM WITH THESE CHEAP PLASTIC DOOR HANDLES THAT FORD MOTOR COMPANY NEEDS TO ADDRESS. THREE OUT OF FOUR INTERIOR HANDLES ARE BROKEN. IT IS TRULY A SAFETY ISSUE IF YOU CANNOT EXIT YOUR CAR USING THE INTERIOR DOOR HANDLES. *TR

Steering
Filed Jul 30, 201286,400 milesKS

MY POWER STEERING FAILED AS I WAS PULLING OUT OF A PARKING SPACE. I HEARD A FAINT NOISE LIKE A MARBLE DROPPING ONTO A SURFACE AND ROLLING AS I STARTED THE CAR. I QUICKLY REALIZED I WAS NOT ABLE TO STEER THE CAR. I HAD THE CAR TOWED TO MY MECHANIC. HE INFORMED ME THAT THE BOLT ON THE IDLER PULLEY BROKE, AND PART OF THIS BOLT FELL INTO THE ENGINE. WHEN I ASKED HIM HOW THIS COULD HAPPEN, HE INFORMED ME THAT HE BELIEVED IT WAS DUE TO THE FAULTY DESIGN - PLACING TOO MUCH PRESSURE ON THIS BOLT, CAUSING IT TO EVENTUALLY BREAK IN TWO. THEY HAD TO TAKE THE ALTERNATOR OFF TO RECOVER THE PIECE OF THE BOLT THAT FELL INTO THE ENGINE. THE IDLER PULLEY WAS THEN REPLACED. I BELIEVE THAT IF THIS HAD HAPPENED WHILE I WAS DRIVING, ESPECIALLY AT A HIGH SPEED, IT WOULD HAVE CAUSED A VERY SERIOUS IF NOT FATAL ACCIDENT. *TR

Structure › Body
Filed Jul 26, 201294,944 milesMS

I HAVE A 2006 MERCURY MILAN AND I HAVE HAD TO REPLACE THE DRIVER'S DOOR HANDLE TWICE. ONCE WAS UNDER WARRANTY DUE TO THE "CHROME" PEELING OFF. THE SECOND TIME IT WAS REPLACED THE DOOR HANDLE BROKE AND I ENDED UP PAYING $54 FOR A NEW PLASTIC HANDLE. I HAVE ALSO HAD THE PASSENGER SIDE DOOR HANDLE TO BREAK IN THE SAME SPOT AND HAD TO REPLACE IT AND THAT COST ME $35 AT THE TIME DUE TO ME WORKING FOR A LOCAL FORD COMPANY. I STRONGLY FEEL THAT THIS IS A SAFETY HAZARD BECAUSE IF THE VEHICLE CAUGHT ON FIRE OR YOU HAD AN ACCIDENT AND THE HANDLE HAPPENS TO BREAK AT THE SAME TIME YOU WOULD HAVE TO ROLL THE WINDOW DOWN TO OPEN THE HANDLE FROM THE OUTSIDE OR CRAWL TO THE PASSENGER SIDE TO GET OUT. ANYONE OF LARGER SIZE WOULD HAVE TROUBLE CRAWLING TO THE PASSENGER SIDE TO GET OUT OF THE VEHICLE. I ALSO FEEL THAT FORD SHOULD HAVE TO RECALL THESE HANDLES AND PUT SOMETHING WITH HIGHER QUALITY IN THAT WILL NOT BREAK. I PERSONALLY FORESEE THIS BEING A LAWSUIT WAITING TO HAPPEN. *TR

Power Train
Filed May 23, 201233,994 milesOH

VEHICLE AUTOMATIC TRANSMISSION WILL ATTEMPT TO DOWNSHIFT TO LOWER GEAR ON AN UPWARD HILL OR GRADE. WITHOUT WARNING, TRANSMISSION DISENGAGES, SLIPS, AND SUDDENLY JERKS INTO GEAR CAUSING THE VEHICLE TO LUNGE FORWARD, SOMETIMES FORCEFUL ENOUGH TO POSSIBLY LOSE CONTROL. MANY OTHER FORD VEHICLE MODELS WERE ALSO AFFECTED. FORD ISSUED A TECHNICAL SERVICE BULLETIN #08-24-1 IN 2008 ABOUT THE KNOWN PROBLEM, BUT WILL DO NOTHING ABOUT IT AFTER WARRANTY EXPIRATION. *TT

Engine and Engine Cooling
Filed May 4, 201272,390 milesCO

WHEN SWITCHING LANES ON A HIGHWAY AT 45 MPH, ATTEMPTED TO ACCELERATE BUT CAR WHICH IS AN AUTOMATIC WOULD NOT SHIFT. HAD TO GET TO SHOULDER TO GET CAR SLOWED DOWN AND GET IT TO SHIFT INTO GEAR. AFTER THAT INCIDENT IT WOULD ONLY DRIVE IN THE LOWER DRIVE GEAR NOT IN THE NORMAL DRIVE GEAR. AFTER CAR HAD BEEN PARKED FOR 30 MINUTES, THE CAR WOULD WORK IN NORMAL DRIVE GEAR BUT STILL DID A HARD POP TO SHIFT GEARS WITH A HARD ACCELERATION. MECHANIC DETERMINED THAT THE TRANSMISSION WILL GO INTO NEUTRAL AND THAN POP INTO GEAR. FORD IS AWARE OF ISSUE AS HAD ISSUED A TECHNICAL SERVICE BULLETIN ON CORRECTING THE ISSUE. A TRANSMISSION WITH ONLY 70000 MILES SHOULD NOT BE SHIFTING INTO NEUTRAL BY ITSELF WHICH CREATES A POTENTIAL FOR AN ACCIDENT ESPECIALLY ON A HIGHWAY THAT MAY NOT HAVE SHOULDERS FOR THE DRIVER TO MOVE ITS NOW SLOW VEHICLE OUT OF TRAFFIC. *TR

Power Train
Filed Feb 22, 2012120,000 milesMD

I HAD TO REPLACE THE BRAKE BOOSTER,CV BOOTS, MASTER CYLINDER ROTORS AND BRAKES. ALL TO THE TUNE OF 2,000. I HAD NO WARNING. NO LIGHTS IN THE DASH CAME ON OR ANYTHING. I WAS GOING DOWN A HILL AND ALL OF A SUDDEN THERE WERE NO BRAKES. I HAVE HAD CARS AND DROVE THEM FOR OVER 200,000 MILES AND I HAVE NEVER HAD TO REPLACE ALL THIS STUFF ON A CAR. THIS MERCURY HAS COST ME SO MUCH MONEY. ITS NOT LIKE ITS A MERCEDES OR BMW. NOTHING ON THIS CAR IS CHEAP TO GET FIXED. I HAVE REPLACED THE BRAKES OVER 20 TIMES AND THE CAR IS ONLY 6 YEARS OLD. I SEE WHY THEY STOPPED MAKING THEM. *TR

Structure › Body
Filed Feb 22, 2012MD

MY PASSENGER BACK DOOR HANDLE BROKE OFF. IT IS VERY SELDOM THAT ANYONE RIDES IN MY BACK SEAT. I AM SINGLE AND HAVE NO CHILDREN SO THE HANDLE SHOULD NOT HAVE BROKEN. *TR

Structure › Body
Filed Jan 26, 201285,000 milesMN

TL* THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER DOORS COULD NOT BE LOCKED. THE LOCKS WERE ABLE TO BE ENGAGED BUT WOULD UNLOCK IMMEDIATELY AND INDEPENDENTLY. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE MILEAGE AND THE CURRENT MILEAGE WAS 85,000.

Structure › Body › Door
Filed Dec 27, 201132,000 milesVA

THE INTERIOR DOOR HANDLES ARE BREAKING. MY REAR PASSENGER SIDE INTERIOR DOOR HANDLE BROKE ABOUT A YEAR AGO. I DIDN'T THINK ANYTHING OF IT. THIS WEEK MY FRONT PASSENGER SIDE INTERIOR DOOR HANDLE BROKE. BECAUSE OF THIS MY FRONT PASSENGER SIDE DOOR WILL NOT LOCK. I DID RESEARCH ONLINE AND THERE ARE MANY CASES OF THIS HAPPENING. THE DOOR HANDLES ARE CHEAP PLASTIC THAT BREAK EASILY WITH REGULAR USE. *TR

Structure › Body
Filed Nov 8, 2011TX

DOOR HANDLE ON REAR PASSENGER SIDE BROKEN OFF AT 40K, SON UNABLE TO EXIT THE VEHICLE. *TR

Visibility › Sun/Moon Roof Assembly
Filed Sep 8, 2011MD

TL* THE CONTACT OWNS A WEBASTO HOLLANDIA TVS 900. THE CONTACT STATED THAT SHE RECEIVED A RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10E038000 (VISIBILITY:SUN ROOF ASSEMBLY). THE MANUFACTURER AND AN AUTHORIZED DEALER WERE NOTIFIED, BUT THE CONTACT WAS UNABLE TO BE PROVIDED WITH AN ANSWER AS TO WHETHER OR NOT HER SUN ROOF WAS INCLUDED IN THE RECALL. THE SUN ROOF WAS NEVER REPAIRED. UPDATED 10/4/11 *CN UPDATED 10/24/11

Structure › Body › Door
Filed Aug 20, 2011100,000 milesMO

INTERIOR DOOR HANDLES ARE BREAKING. RESULTING IN THE INABILITY TO LOCK THOSE DOORS. *TR

Latches/Locks/Linkages
Filed Jul 27, 201144,344 milesCA

I AM UNABLE TO OPEN DRIVER SIDE DOOR FROM THE INSIDE OF CAR. THE HANDLE REMAINS IN THE UNLOCKED POSITION AND CAN ONLY BE OPENED FROM THE OUTSIDE OF THE CAR. THE CAR CAN'T BE LOCKED WITH THE REMOTE, ONLY WITH THE KEY. IN THE EVENT THERE WAS AN EMERGENCY, THE DRIVER WOULD NOT BE ABLE TO GET OUT OF THE CAR UNLESS THEY COULD OPEN THE WINDOW AND THEN OPEN THE DOOR FROM THE OUTSIDE. THIS PROBLEM APPEARS TO BE PREVALENT WITH THE 2006 MODELS BOTH FORD AND MERCURY. JUST SEARCH THE INTERNET. IT APPEARS THE RESOLVE IS TO HAVE THE INSIDE DOOR HANDLE REPLACED. THERE HAVE BEEN RECALLS ON OTHER FORD MODELS FOR SIMILAR PROBLEMS BUT NOT THE FUSION OR MILAN, WHICH HAVE THE MOST COMPLAINTS SEEN ON THE INTERNET. THE DEALER WILL FIX THE PROBLEM FOR A FEE BUT IT SEEMS LIKE THIS IS NOT DUE TO NORMAL WEAR AND TEAR. MY VEHICLE HAS ONLY 44,344 MILES, IS WELL CARED FOR AND IT IS EVIDENT THAT OTHERS HAVE EXPERIENCED THE SAME PROBLEMS WITH MUCH LESS MILEAGE. I AM SURPRISED THAT THIS ISSUE HAS NOT BEEN ADDRESSED. I HAVE CALLED FORD MOTOR COMPANY AND THEY HAVE INFORMED ME THAT IF CUSTOMERS DO NOT REPORT THE PROBLEMS DIRECTLY THEN THERE IS NO ACTION TO TAKE CARE OF SUCH SERIOUS AND POTENTIALLY DANGEROUS PROBLEMS, SO I AM REPORTING MY PROBLEM. I HOPE TO SEE THIS BECOME A RECALL ISSUE AS THE DEALER I SPOKE WITH INFORMED ME THAT THESE HANDLES BREAK VERY EASY AND WITH NO WARNING LEAVING A PASSENGER OR DRIVER STUCK INSIDE THE CAR AND THIS COULD BE A MATTER OF LIFE OR DEATH IN AN EMERGENCY OR ACCIDENT. *TR

Latches/Locks/Linkages
Filed Jun 29, 201140,000 milesIL

INTERIOR DOOR HANDLES HAVE A TENDENCY TO SNAP, WITH NO INDICATION THAT THEY ARE WEAK OR FRAGILE. THIS HAS HAPPENED TO ME PERSONALLY TWICE AND TO OTHERS MANY TIME, ACCORDING TO ONLINE FORUMS FOR THIS VEHICLE. THERE IS NO AVAILABLE REPAIR BEYOND REPLACEMENT OF THE DOOR HANDLES. OBVIOUSLY, IN AN ACCIDENT THIS WOULD LIMIT ONE'S ABILITY TO SAFELY EXIT THE VEHICLE. *TR

Structure › Body › Door
Filed Oct 15, 201045,000 milesNJ

PASSENGER INSIDE DOOR HANDLE BROKE AND NEEDED TO BE REPLACED. CD PLAYER BROKE AND I AM THE ONLY ONE WHO USES THE CAR. THE EMISSIONS LIGHT CAME ON AND A FAULTY THERMOSTAT NEEDED TO BE REPLACED....ALL TO THE TUNE OF HUNDREDS OF DOLLARS. I PURCHASED THE EXTRA PROTECTION INSURANCE BUT OF COURSE NONE OF THIS WAS COVERED. NEVER WOULD BUY A MERCURY AGAIN. *TR

Latches/Locks/Linkages
Filed Sep 15, 201045,000 milesIN

TL* THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT STATED THAT SHE WAS UNABLE TO LOCK THE DRIVER'S SIDE DOOR WITH THE REMOTE. SHE COULD UNLOCK THE DOOR BUT SHE HAD TO LOCK IT MANUALLY. IN SEPTEMBER 2010, THE PASSENGER SIDE DOOR WOULD NOT LOCK AND THE PASSENGER COULD NOT OPEN THE DOOR USING THE HANDLE TO GET OUT. SHE WAS ABLE TO OPEN IT FROM THE OUTSIDE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE HANDLES AND DOOR LOCKS NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED TO ASSIST WITH 10% OF THE REPAIR COSTS. THE CURRENT MILEAGE WAS APPROXIMATELY 51,000. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2006 Mercury Milan → · Every Milan year → · How the figures are calculated →