Page 2 of 5 · complaints 51–100 of 214

2006 Mercury Milan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2006 record →

Air Bags
Filed May 21, 2018NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HEMPSTEAD FORD LINCOLN IN HEMPSTEAD, NEW YORK WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed May 20, 2018TX

"TAKATA RECALL"- IT HAS BEEN ALMOST 2 YEARS SINCE THE RECALL STARTED. YOUR CO. IS COSTING ME MONEY. BECAUSE OF THE RISK TO MY LIFE AND SINCE THE PART IS STILL NOT AVAILABLE, I HAD TO BUY ANOTHER CAR. I AM RETIRED AND ON A FIXED INCOME AND HAD NOT PLANNED TO BUY A CAR. EVEN THOUGH MY CAR IS A 2006, IT STILL DRIVES WELL, HAS NEW TIRES AND A NEW BATTERY. NOW, I DON'T KNOW WHAT TO DO WITH IT. I DON'T WANT TO SELL IT AND RISK INJURY TO ANOTHER PERSON OR FAMILY. I FEEL LIKE I HAVE BEEN MISTREATED. IF I WEREN'T RESPONSIBLE AND DIDN'T MAKE PAYMENTS, I WOULD HAVE HAD NEGATIVE CONSEQUENCES GIVEN TO ME. YET, YOUR COMPANY IS NOT BEING PUNISHED FOR WHAT YOU HAVE DONE. I AM VERY DISAPPOINTED AND WANT SOME TYPE OF REIMBURSEMENT, SINCE I CAN'T SAFELY DRIVE MY CAR WITH MY FAMILY IN IT! IT SEEMS LIKE YOU ONLY WANT TO HELP, IF OR WHEN THERE'S AN ACCIDENT. HELP ME BEFORE SOMETHING HAPPENS!

Air Bags
Filed May 10, 2018FL

TL* THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KELLY FORD IN MELBOURNE, FL (321-254-4283) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER UPDATED 9/20/18*JB

Service Brakes
Filed Apr 26, 2018125,000 milesTX

PULLING INTO PARKING SPACE GOING 10 TO 15 MPH. BRAKE PEDAL WENT ALL THE WAY TO FLOOR. TRIED AGAIN TO STOP. BRAKES HELD THE 2ND TIME. LOCAL FORD DEALERSHIP CAME TO LOT AND PICKED UP THE CAR. RAN DIAGNOSTICS ON CAR AND COULD FIND NO PROBLEM WITH BRAKING SYSTEM.

Air Bags
Filed Mar 15, 2018NJ

THE PASSENGER FRONT AIR BAG COVER ON THE DASH IS LIFTING UP ON THE LEFT SIDE AND HAS BEEN LIKE THIS FOR A WHILE. IT LOOKS A LITTLE HIGHER. WE HAVE BEEN TRYING TO HAVE THIS AIR BAG FIXED SINCE THE INITIAL RECALL IN JULY 2016. WE ARE IN OUR MID EIGHTIES AND RELY ON THIS VEHICLE FOR MANY DR. APPOINTMENTS & HOSPITAL VISITS FOR OURSELVES. THERE IS NO REASON WE HAVE TO RIDE AROUND LIVING IN FEAR THAT OUR AIRBAGS CAN'T BE FIXED. THIS NEEDS TO BE ADDRESSED IMMEDIATELY!!! PLEASE HAVE SOMEONE CONTACT US AS SOON AS POSSIBLE!!!WE ARE TIRED OF EXCUSES FROM THE FORD COMPANY! I'M SURE THEY KNEW ABOUT THIS ISSUE FOR A LONG TIME EVEN BEFORE THE PUBLIC KNEW. IT SHOULDN'T HAVE TO TAKE PEOPLE DYING IN THEIR CARS WITH THIS ISSUE BEFORE THE CAR COMPANIES ADDRESS IT!! THANK YOU AND WE APPRECIATE ANYTHING YOU CAN DO TO HELP US GET THIS FIXED!!

Air Bags
Filed Mar 9, 2018MD

TAKATA RECALL PARTS HAVE BEEN DELAYED; STILL WAITING WITH NO INFORMATION

Air Bags
Filed Mar 2, 2018IN

TAKATA RECALL

Air Bags
Filed Feb 22, 2018FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (AUTONATION LINCOLN CLEARWATER, 2085 GULF TO BAY BOULEVARD, CLEARWATER, FL 33765) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 19, 2018NY

TAKATA RECALL. I'VE BEEN CALLING THE DEALERS AN MANIFACTURERS ABOUT THIS PROBLEM BUT WITH NO SUCCESS.

Air Bags
Filed Feb 13, 2018MI

TAKATA RECALL - WHEN WILL THIS GET CORRECTED? RECALL WAS IN JANUARY 2017, I RECEIVED A LETTER FROM FORD IN MARCH 2017 AND THERE IS STILL NO REMEDY OFFERED.

Air Bags
Filed Jan 31, 2018PA

TL* THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BEASLEY FORD/ APPLE FORD LINCOLN OF YORK, 1801 WHITEFORD RD, YORK, PA 17402) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE VIA EMAIL AND FAILED TO RESPOND. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *TR

Air Bags
Filed Jan 22, 201882,000 milesSC

TL-CONTACT OWNS A 2006 MERCURY MILAN --- RECALL LETTER RECEIVED FROM MERCURY --- VEHICLE HAS 82,000 MILES. CONTACT TOOK VEHICLE SEVERAL TIMES TO FORD/MERCURY DEALERSHIP IN SOUTH CAROLINA ... DEALERSHIP STATED THAT PASSENGER SEAT IS NOT TO BE USED UNTIL AIRBAG IS REPLACED. CONTACTS ONLY SMALL CAR IS THE MERCURY AND MORE THEN ONE PERSON RIDES IN VEHICLE. JUN 01,2016 MANUFACTURER RECALL NUMBER16S26 NHTSA RECALL NUMBER16V384 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARYTHE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044. SAFETY RISKTHE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044. CONTACT WAS GIVEN NUMBER TO MERCURY REMEDYOWNERS WILL BE NOTIFIED BY MAIL AND INSTRUCTED TO TAKE THEIR VEHICLE TO A FORD OR LINCOLN DEALER TO HAVE THEIR PASSENGER FRONTAL AIRBAG INFLATOR REPLACED. THERE WILL BE NO CHARGE FOR THIS SERVICE. 1RECALLS ASSOCIATED WITH THIS VIN

Air Bags
Filed Jan 20, 2018CA

WAS NOTIFIED BY FORD MOTOR CO 7 MONTHS AGO THAT THERE WAS A SAFETY HAZARD WITH THE AIRBAG SYSTEM AND I WOULD BE NOTIFIED WHEN THE PART WOULD BE AVAILABLE. RECEIVED A 2ND NOTICE RECENTLY TO CONTACT THE DEALER AND NOW THE DEALER SAYS THEY CANNOT ORDER PARTS UNTIL THE TAKATA (AIR BAG MANUFACTURER) BANKRUPTCY IS RESOLVED, POSSIBLY IN THE SPRING OF 2018. THIS IS UNACCEPTABLE!!

Air Bags
Filed Jan 19, 2018VA

LETTER FROM THE CONGRESSMAN GOODLATTE ON BEHALF OF CONSTITUENT RE THREE SAFETY RECALL NOTICES #16S26 ON HIS 2006 MERCURY MILAN PREMIER. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

Air Bags
Filed Jan 16, 2018NY

TAKATA RECALL: IN DECEMBER 2017 I RECEIVED A LETTER FROM FORD CONSUMER DIVISION ADVISING ME TO NOT LET ANYONE SIT IN THE PASSENGER SIDE SEAT BECAUSE IN CASE OF AN ACCIDENT IT COULD INJURE OR KILL THEM. BUT NO FIX IS AVAILABLE AT THIS TIME.

Air Bags
Filed Jan 12, 2018CA

RECEIVED RECALL LETTER 2016 CONTACTED FORD DEALERS, NO PARTS TO REPAIR LETTER SAID SAFE TO DRIVE. CONTACT FORD CUSTOMER SERVICE ASKED THAT THEY FIX IT OR BUY IT BACK. RECEIVED NASTY FEDEX LETTER FROM FORD TO TAKE IT UP WITH AUTO BETTER BUSINESS IF I HAD A PROBLEM. NOW I RECEIVE LETTER FROM FORD DON'T LET ANYONE RIDE IN PASSENGER SEAT. I HAVEN'T DONE THAT SINCE THE FIRST LETTER. THIS IS A SAFETY VIOLATION. WE NEED A CLASS ACTION SUIT AGAINST FORD.

Air Bags
Filed Jan 11, 2018WA

I WANT TO GET THE AIR BAGS REPLACED NOW BUT THE FORD DEALERSHIP IN BELLEVUE, WA THAT I CALLED SAID THEY DO NOT HAVE PARTS TO REPLACE THE AIRBAGS AND DON'T KNOW WHEN THEY CAN REPLACE THE AIRBAGS ... MAYBE AFTER THE 1ST QUARTER OF 2018.

Air Bags
Filed Jan 8, 2018OH

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALERS (ROUSH FORD, 1-(888) 380-0264), (KRIEGER FORD, (614) 888-3320), AND (RECARD FORD, (614) 836-6260) WERE CALLED AND UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 7, 2018IL

TAKATA INFLATORS ITS BEEN 2 YEARS AND KNOW HELP FROM FORD. JUST DON'T LET ANYONE RIDE IN FRONT PASSENGER SEAT IS ALL I'M TOLD. SO, I'M DRIVING HALF A CAR.

Air Bags
Filed Jan 7, 2018OH

I HAVE BEEN TRYING TO GET MY DEFECTIVE AIRBAG REPLACED SINCE I RECEIVED NOTICE OF THIS DEFECT WHICH WAS PROBABLY OVER A FEW YEARS AGO. I'VE CALLED MULTIPLE DEALERSHIPS AND EACH TIME I'VE BEEN TOLD THAT THE PARTS ARE ON BACK ORDER. I'VE READ WHAT CAN HAPPEN IF THE AIRBAG DEPLOYS (E.G., SERIOUS INJURY, DEATH) AND I HAVE TO DRIVE THE CAR EVERY DAY TO WORK, ETC. I HAVE TWO SMALL CHILDREN SO EVERYDAY I PUT MY LIFE AND MY CHILDREN'S LIVES IN JEOPARDY. IT'S A TICKING TIME BOMB, BUT IT ISN'T THEIR LIVES WHO ARE AT STAKE SO THEY DON'T CARE. TO SAY IT'S COMPLETELY FRUSTRATING IS AN UNDERSTATEMENT.

Structure
Filed Jan 4, 201845,000 milesMN

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT STATED THAT A BUMP WAS ON THE DASHBOARD OVER THE LOCATION OF THE PASSENGER SIDE AIR BAG. THE AIR BAGS AND THE WIRING WERE NOT EXPOSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MORRIE'S MINNETONKA FORD (13400 WAYZATA BLVD, MINNETONKA, MN 55305, (952) 546-5441), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT WAS INFORMED BY A SERVICE TECHNICIAN THAT THE DASHBOARD REPAIR WOULD COST APPROXIMATELY $3,000. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

Air Bags
Filed Dec 28, 2017150,000 milesIA

AIRBAG HAVE A PROBLEM 2016. LIGHT ON NOW. I HAVE TWO LETTERS AND YOU GUYS TOLD WAIT UNTIL NOW. I HAVE A CHANGE ADDRESS SO I PUTTING DOWN MY NEW ADDRESS 6100 NW 106TH STREET #16. JOHNSTON IA 50131.

Air Bags
Filed Dec 27, 2017CA

TAKATA RECALL NOW IM BEING TOLD THAT NO PASSENGERS ARE SAFE IN THE FRONT SEAT OF MY CAR UNTIL "FURTHER NOTICE". THIS CAR HAS BEEN IN THE RECALL PROCESS FOR QUITE SOME TIME AND NOW THERE IS NO END IN SIGHT. THIS NEW NOTICE RENDERS MY CAR VALUELESS ON THE OPEN MARKET. I CANNOT USE IT SAFELY, I CANNOT SELL IT AS IT CARRYS WITH IT A LIABILITY THAT IS INSURMOUNTABLE

Air Bags
Filed Dec 27, 2017NJ

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE REMEDY MAY BE AVAILABLE IN MAY OF 2018. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT

Service Brakes
Filed Dec 25, 2017OH

WINDOW DON'T WORT R WINDOW

Air Bags
Filed Dec 24, 2017PA

TAKATA RECALL I GOT A NOTICE FROM FORD IN JULY 2016 AND ANOTHER NOTCIE FROM FORD IN DECEMBER 2017. I CALLED DEALERS FOR THE LAST YEAR AND NO ONE CAN FIX THE ISSUE BECAUSE THE PARTS ARE NOT IN YET.

Air Bags
Filed Dec 20, 2017100,000 milesIN

TAKATA RECALL NOTHING HAS HAPPENED (YET!), BUT I WISH TO FORMALLY COMPLAIN ABOUT FORD/MERCURY DRAGGING THEIR FEET ON FULFILLING THE DEMANDS OF THE AIRBAG RECALL WHICH WAS ISSUED A YEAR-AND-A-HALF AGO. THEY ARE STILL CLAIMING THAT WE (OWNERS) WILL BE NOTIFIED BY MAIL WHEN THE REMEDY/PART IS AVAILABLE, BUT THE DELAY IS BECAUSE THEY HAVE SPENT SO MUCH TIME AND EFFORT TRYING TO WEASEL OUT OF THEIR OBLIGATION, ASKING (AND RECENTLY BEING DENIED BY) THE NHTSA FOR A PASS, WHILE OTHER MANUFACTURERS LIKE NISSAN AND HONDA HAVE BEEN MUCH MORE CONCERNED WITH THE SAFETY OF VEHICLE OWNERS, AND PROACTIVE WITH THEIR RECALL OBLIGATIONS. I CANNOT AFFORD A NEW VEHICLE AND SO I HAVE TO LIVE WITH THE FACT THAT EVERY TIME MY FAMILY OR I USE THIS CAR, OUR VERY LIVES ARE AT RISK, BECAUSE FORD APPARENTLY FEELS THEIR BOTTOM LINE OUTWEIGHS THE POTENTIAL COST OF A FEW WRONGFUL DEATH SUITS.

Air Bags
Filed Dec 11, 2017MI

TAKATA RECALL: WE HAVE ATTEMPTED MANY TIMES OVER THE YEARS TO GET SERVICE RE: THE TAKATA RECALL ON OUR VEHICLE. THE DEALERSHIPS HAVE NOTIFIED US EACH TIME THAT THEY ARE UNABLE TO GET THE PART(S). WHERE CAN WE TAKE OUR CAR TO GET THIS RESOLVED? I FEEL WE'RE IN DANGER AND NO ONE IS HELPING US.

Air Bags
Filed Dec 10, 2017IN

MY CAR IS PART OF A RECALL ON AIRBAGS. WHEN I CHECK OUT YOUR SITE, MY CAR IS ON THE LIST AND A POSSIBLE DANGER TO ME. HOWEVER, THE RECALL STATUS SAYS INCOMPLETE, AND NOT REMEDY. WHAT DOES THAT MEAN? I DO I GET MY CAR FIXED? DO I HAVE TO SUBMIT ANY OTHER FORMS OR DO I CALL A DEALER. I DEFINITELY WANT TO MAKE SURE THAT MY CAR IS LISTED ON THE RECALL LIST. IS THERE A DEADLINE FOR DECEMBER 27TH FOR ME?

Air Bags
Filed Dec 5, 2017PA

TAKATA RECALL

Air Bags
Filed Dec 4, 2017AZ

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALERS (JIM CLICK FORD IN TUCSON, AZ (888-563-3932) AND JIM CLICK FORD IN GREEN VALLEY, AZ (520-3204-650) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 2, 2017110,000 milesNH

TAKATA INFLATORS- AREA IN DASH WHERE AIRBAG IS HAS LIFTED AND READY TO POP OPEN

Air Bags
Filed Nov 30, 2017IN

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO HAROLD ZEIGLER FORD LINCOLN ELKHART (2525 BYPASS RD, ELKHART, IN 46514, PHONE: (574) 294-1563) FOR REGULAR SERVICE, BUT THE CONTACT WAS NOT INFORMED IF THE PART FOR THE RECALL REPAIR WAS AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air BagsCrash1 injured
Filed Nov 29, 201744,684 milesNJ

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (TOWN MOTORS INC, 400 SOUTH DEAN STREET, ENGLEWOOD, NJ 07631) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 313-322-4599 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. A CASE NUMBER WAS NOT PROVIDED. WHILE DRIVING 23 MPH, THE DRIVER'S AIR BAG INADVERTENTLY DEPLOYED WITHOUT WARNING WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED SEVERAL BRUISES TO THE FACE, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND THEN TOWED TO THE SAME DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC (ENGLEWOOD AUTO BODY, 4 W HAMILTON AVE, ENGLEWOOD, NJ 07631) WHERE IT WAS DIAGNOSED THAT THE FRONT HOOD, FRONT HEADLIGHT, FRONT PASSENGER SIDE FENDER, HEAT RADIATOR, AND THE AIR CONDITIONING RADIATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND STATED THAT THE CONTACT NEEDED TO PAY FOR THE REPAIR. CASE NUMBER: CAS-113

Air Bags
Filed Nov 21, 2017GA

TAKATA RECALL

Air Bags
Filed Nov 17, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (ALEX KARRAS LINCOLN, 6760 14TH ST W, BRADENTON, FL 34207) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER STATED THAT THE CONTACT WOULD RECEIVE A SECOND RECALL LETTER. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/13/18*JB

Air Bags
Filed Nov 16, 2017CA

TAKATA RECALL - IT'S BEEN A YEAR AND A HALF AND STILL NO REPLACEMENT PARTS HAVE BEEN MADE AVAILABLE. IT'S A LONG TIME TO HAVE TO SUBJECT ONESELF TO SUCH A HIGH-RISK SITUATION.

Air Bags
Filed Nov 15, 2017SC

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 8/21/18*JB

Air Bags
Filed Nov 15, 2017FL

TL* THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V38400 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION LINCOLN CLEARWATER IN CLEARWATER, FLORIDA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER SUGGESTED THAT THE DRIVER'S AIR BAG COULD BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 11, 2017IL

TAKATA RECALL

Air Bags
Filed Nov 10, 2017CT

TAKATA RECALL PASSENGER AIRBAG INFLATOR BEEN OVER A YEAR AND NO REMEDY FOR THIS ISSUE

Air Bags
Filed Nov 10, 2017NH

TAKATA RECALL. STILL WAITING FOR PARTS FOR THE DEALER TO COMPLETE THIS RECALL, SINCE JUNE 1, 2016. I DO NOT FEEL SAFE DRIVING THIS CAR WITH POTENTIAL AIR BAG ISSUES, ESPECIALLY WITH MY 2 CHILDREN IN THE BACK SEAT.

Air Bags
Filed Nov 7, 2017NJ

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (CHAPMAN MERCURY, FORD IN EGG HARBOR TOWNSHIP, NJ, 609-646-2000) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 7, 2017NE

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BAXTER FORD SOUTH (9203 S 145TH ST, OMAHA NE) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 1, 201785,000 milesIN

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED PINE FORD LINCOLN (1522 EAST LINCOLN, LA PORTE, IN 46350; 888-471-7954) AND WAS INFORMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 31, 2017SD

TAKATA RECALL AT THIS TIME, I AM WAITING FOR PARTS TO ARRIVE AT MY DEALERSHIP SO THEY CAN REPLACE MY DEFECTIVE PART. IT HAS BEEN 7 MONTHS AND I'M TOLD BY MY DEALER IT COULD BE FEB. 2018 BEFORE THEY SEE PARTS TO REPAIR THIS SITUATION. GIVEN THAT ONLY A MINOR FRONT END BUMP COULD SET OFF THE PASSENGER SIDE AIRBAG AND POTENTIALLY MAIM OR KILL SOMEONE IN MY CAR IS VERY THREATENING AND SCARY TO THINK ABOUT. IT'S LIKE DRIVING AROUND WITH AN IED IN THE GLOVE BOX! I'D LIKE FORD TO STEP UP AND ASSIST IN GETTING REPLACEMENT PARTS OUT MUCH QUICKER!

Air Bags
Filed Oct 31, 2017NY

"TAKATA RECALL" RECALL INCOMPLETE. REMEDY NOT AVAILABLE THE MANUFACTURER IS FILING FOR CHAPTER 11 BANKRUPTCY. I WANT TO GET THIS FIXED BUT NO FIX IS BEING OFFERED. PLEASE RESOLVE.

Air Bags
Filed Oct 30, 2017FL

TAKATA RECALL

Air Bags
Filed Oct 30, 201750,000 milesOH

TAKATA RECALL: CANNOT USE THE PASSENGER SEAT...STILL WAITING FOR REPLACEMENT AIRBAG - DANGEROUS

Air BagsCrash1 injured
Filed Oct 30, 201743,000 milesNJ

TL* THE CONTACT OWNS A 2006 MERCURY MILAN. WHILE DRIVING 20 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE DRIVER SIDE AIR BAG RUPTURED INDEPENDENTLY WITHOUT WARNING. AS A RESULT, THE CONTACT WAS BLINDED AND REAR ENDED THE PRECEDING VEHICLE. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED CUTS UNDER THE EYE, NOSE, AND CHIN FROM THE AIR BAG. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE BACK HOME. THE VEHICLE WAS TOWED TO TOWN MOTORS INC (400 SOUTH DEAN STREET, ENGLEWOOD, NJ, 07631) WHERE THE DEALER REMOVED THE BLACK BOX FROM THE VEHICLE TO SEND OFF FOR INVESTIGATION. DUE TO THE EXCESSIVE BODY DAMAGE FROM THE COLLISION AND THE REPAIR COST, THE VEHICLE WAS NOT REPAIRED AT THE DEALER EXCEPT FOR THE REPLACEMENT OF THE BLACK BOX. THE DEALER CUT OUT THE AIR BAG FROM THE DRIVER'S SIDE. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT AUTO BODY SHOP. THE BODY DAMAGE WAS REPAIRED, BUT THE DRIVER'S SIDE AIR BAG WAS NOT REPAIRED BECAUSE THE BODY SHOP DID NOT PROVIDE THAT TYPE OF SERVICE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE AIR BAG EXPLODED DUE TO CONTACT WITH THE OTHER VEHICLE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) FOR THE PASSENGER SIDE AIR BAG. THERE WAS NO RECALL NOTICE RECEIVED FOR THE DRIVER'S SIDE AIR BAG. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2006 Mercury Milan → · Every Milan year → · How the figures are calculated →