2005 Mercury Grand Marquis complaints

THE HEADLIGHTS OF MY 2005 MERCURY GRAND MARQUIS SUDDENLY WENT OFF AND THE ONLY WAY TO CONTINUE TRAVELING WAS TO HOLD THE HIGH BEAM FLASH LEVER. ACCORDING TO FORD IT IS THE AUTOMATIC HEADLIGHT CONTROLLER AND IT COST 900 TO REPAIR. I ALMOST CRASHED DURING A RAIN STORM WHEN THE LIGHTS SUDDENLY WENT OFF AND UNABLE TO GET THEM TO COME BACK ON. DRIVING WITH HIGH BEAMS ON IS DANGEROUS AND HAVING TO HOLD THE FLASH LEVER WHILE DRIVING CAUSES A SAFETY ISSUE AS WELL. *TR

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

WE HAVE A 2005 MERCURY GRAND MARQUIS WITH AUTOMATIC HEADLAMPS. WHILE DRIVING ON SEPT 18,2010 IN THE EVENING I NOTICED DASH LIGHT WERE ON BUT IT DID NOT APPEAR TO HAVE HEADLAMPS ON. I TRIED MANUAL SWITCHING AND STILL NO HEADLIGHTS. I WAS ABLE TO CONTINUE HOME WHEN I FOUND OUT HIGH BEAMS WORKED. 1ST TRIP TO DEALER WAS POSSIBLE LOOSE PIN. LOST HEADLIGHTS ON THE WAY HOME FROM DEALER. BROUGHT CAR BACK AND HEADLIGHTS STARTED WORKING AGAIN. DEALER JUST CALLED AND SAID HEADLIGHT MODULE WAS BAD AND HAS TO BE REPLACED. ONE WEEK WAIT BECAUSE DEALER SAID IT IS UNUSUAL. CHECKED ON LINE AND FOUND A COUPLE OF HUNDRED COMPLAINTS OF SAME EXACT PROBLEM AND REMEDY. $750.00 PLUS. COULD HAVE BEEN DISASTROUS LATER IN EVENING ON THE INTERSTATE AT 70 MPH. I AM REQUESTING OLD PART FROM DEALER THANK YOU *TR

THERE ARE SOME THINGS IN A CAR THAT SHOULD JUST WORK RIGHT FOR THE LIFE OF THE CAR IF NOTHING HAS HAPPENED TO THEM'AND HEADLIGHTS THAT COME ON IS ONE OF THOSE THINGS. I HAVE A 2005 MERCURY GRAND MARQUIS (I HAVE OWNED LINCOLN MERCURY PRODUCTS FOR YEARS) AND WHILE DRIVING BACK FROM MY DAUGHTER'S HOUSE ONE NIGHT, MY HEADLIGHTS WENT OFF. I WAS TRAVELING 50 MPH AND THERE WERE NO LIGHTS ON THE ROAD. MY INTERIOR LIGHTS WERE STILL ON, BUT I SUDDENLY COULD NOT SEE THE ROAD. FORTUNATELY, THERE WAS NO ONE BEHIND ME AND I PULLED OVER (AND FORTUNATELY, THERE WAS A SHOULDER ON THAT ROAD). I FLIPPED THE LIGHT SWITCH BACK AND FORTH A FEW TIMES AND THEY CAME BACK ON. I FINISHED THE DRIVE HOME, WONDERING WHAT IN THE WORLD CAUSED THAT. A WEEK LATER, I WAS DRIVING HOME ON I-10 AT 9:00 P.M. WHEN SUDDENLY, THE LIGHTS WENT OFF AGAIN. THIS TIME I WAS TRAVELING AT 70 MPH AND WAS IN THE MIDDLE OF A STEADY STREAM OF TRAFFIC. I'M ALIVE TO TELL YOU ABOUT THE REST OF THE TRIP HOME. I WAS IN THE MIDDLE LANE AND WAS SURE THAT MOST OF THE CARS IN THAT 'PACK' HAD SEEN ME BEFORE THE LIGHTS WENT OFF. I LET EVERYONE PASS ME AS I SLOWED DOWN AND QUICKLY GOT INTO THE RIGHT LANE WHEN THERE WAS A BREAK IN TRAFFIC. I GOT ON THE SHOULDER OF THE ROAD GOING ABOUT 50 MPH NOW AND SLOWED DOWN AFTER I GOT ON THE SHOULDER, SO I WOULDN'T BE HIT. THIS TIME I SAT THERE COUNTING MY BLESSINGS FOR A WHILE, THEN FLICKED THE SWITCH A FEW MORE TIMES AND THEY CAME BACK ON. I GOT BACK OUT ON THE ROAD AND ALMOST MADE IT TO MY EXIT BEFOR

TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 10 MPH SHE NOTICED THAT THERE WERE NO HEADLIGHTS OR ANY OTHER EXTERIOR LIGHTS. WHEN SHE ACTIVATED THE LIGHT SWITCH ON THE STEERING WHEEL THE HEADLIGHTS CAME BACK ON. THE VEHICLE WAS TAKEN TO THE FORD DEALER WHO STATED THAT THE LIGHT CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS 16,994.

TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT THE HEADLIGHTS WOULD NOT SHUT OFF. USUALLY WITHIN 5 MINUTES OR SO THEY WOULD COME BACK ON. THE VEHICLE WAS REPAIRED IN JUNE 2010 BY REPLACING THE LIGHTING MODULE AT HER EXPENSE. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 18,000.

8/27/10 CHICAGO-ILLINOIS 2005 GRAND MARQUIS - HEADLIGHTS GO OFF WHEN DRIVING. YOU HEAR A CLICK AND SOMETIMES THEY COME BACK ON AND SOMETIMES THEY DON'T. EXTREMELY DANGEROUS TO BE DRIVING DOWN THE ROAD IN THE DARK AND TO HAVE YOUR HEADLIGHTS GO OUT. THE FORD DEALERSHIP ADVISED ME THAT IT WAS THE LIGHTING CONTROL MODULE THAT WAS BAD. THEY CHARGED ME $143.75 TO TELL ME THIS, THEN THEY WANTED ANOTHER $930.00 TO REPLACE IT. EVEN THOUGH I HAVE AN EXTENDED WARRANTY, I WAS ADVISED THAT THIS PARTICULAR MODULE IS NOT COVERED. I AM NOW ONLY DRIVING THIS VEHICLE IN THE DAY TIME. *TR

TRUNK LATCH ON KEY FOB DOES NOT REQUIRE AS MUCH PRESSURE AS SAY THE BUTTON TO UNLOCK, LOCK, OR PANIC(EMERGENCY). AT THE SLIGHTEST SWIPE OVER THE TRUNK ICON THE RELEASE IS ENGAGED, THE TRUNK ON THIS VEHICLE HAS BEEN LEFT OPEN AND UNATTENDED SEVERAL TIMES. THIS CAN CAUSE LOSS TO AN OCCUPANT WHO MAY BE TRAVELING WITH VALUABLES. WHEN ENTERING A PASSAGE ON THE FREEWAY SUCH AS A TUNNEL, THE EXTERIOR BRIGHT LIGHTS TURN ON BY THEMSELVES. THE REASON WE KNOW IS BECAUSE THE HIGHBEAM ICON BECOMES ILLUMINATED TO BLUE ON THE DASH PANEL. *TR

2005 GRAND MARQUIS - HEADLIGHTS GO OFF WHEN DRIVING. YOU HEAR A CLICK AND SOMETIMES THEY COME BACK ON AND SOMETIMES THEY DON'T. EXTREMELY DANGEROUS TO BE DRIVING DOWN THE ROAD IN THE DARK AND TO HAVE YOUR HEADLIGHTS GO OUT. THE FORD DEALERSHIP ADVISED ME THAT IT WAS THE LIGHTING CONTROL MODULE THAT WAS BAD. THEY CHARGED ME $143.75 TO TELL ME THIS, THEN THEY WANTED ANOTHER $930.00 TO REPLACE IT. EVEN THOUGH I HAVE AN EXTENDED WARRANTY, I WAS ADVISED THAT THIS PARTICULAR MODULE IS NOT COVERED. I AM NOW ONLY DRIVING THIS VEHICLE IN THE DAY TIME. *TR

HEADLIGHTS SUDDENLY GO OFF. *TR

ON THE EVENING MARCH 18,2010 I STARTED MY CAR..IT WAS DARK. I PROCEEDED FOR ABOUT 1/2 MILE AT WHICH TIME I ENTERED THE INTERSTATE I87.II WAS DRIVING FOR 5-10 MINUTES WHEN ALL OF A SUDDEN THE HEADLIGHTS WENT OUT. I WAS IN THE MIDDLE LANE,WITH CARS PASSING ON BOTH SIDES. I MANAGED TO SLOW DOWN AND MOVE TO THE SHOULDER.SCARY WASN'T THE WORD. I TRIED TURNING THE HEADLIGHT SWITCH OFF/ON. NOTHING HAPPENED WHILE II WAS WORKING THE SWITCH, THE LIGHTS CAME ON..LIGHTS ON, I STARTED DRIVING. WITHIN 10 MILES, THE SAME THING HAPPENED. THE LIGHTS WENT OUT. ON OFF FOR THE NEXT 20 MILES..HOME>>>>II FIGURED OUT THAT I COULD HAVE LIGHTS IF I HELD THE FLASHER BAR ON BRIGHT. ONCOMING TRAFFIC DIDN'T LIKE THE BRIGHTS, BUT I HAD LIGHTS..TEMPORARY.. SO THE PROBLEM CONTINUES WHEN DRIVING IN THE DARK. THERE SEEMS TO BE NO PATTERN..THE LIGHTS WILL GO OUT..THEN, HOLD THE FLASHER BAR FOR LIGHTS..I WENT ON THE INTERNET AND FOUND 100'S OF OTHER S WITH THE SIMILAR PROBLEM. I CALLED FORD AND THEY ARE NOT DOING NOTHING. WHAT A SERIOUS INCIDENT LOOKING TO HAPPEN ... *TR

TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING AT VARIOUS SPEEDS OR WHILE THE VEHICLE WAS SITTING IDLE, THE HEADLIGHTS WOULD FAIL INTERMITTENTLY. THE CONTACT SPOKE WITH THE DEALER WHO ADVISED THERE WAS NO RECALL FOR THE FAILURE. THE CURRENT MILEAGE WAS 66,400 AND THE FAILURE MILEAGE WAS 66,360. UPDATED 6/17/10 *CN UPDATED 06/21/10.*JB

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) [XXX] 4/21/2010 2005 MERCURY MARQUIS ON APRIL 17TH 2010, AT APPROXIMATELY 1 PM, AS I HIT THE BRAKES APPROACHING A STOP SIGN, THE BRAKE FAILED AND THE ENGINE RACED, WE TRAVELED ABOUT 14 FEET THROUGH THE STOP SIGN, THE BRAKES WORKED AGAIN AND THE ENGINE DIED DOWN. HAD THERE BEEN A CAR IN FRONT OF ME OR A PEDESTRIAN CROSSING I WOULD HAVE HIT THEM. WE TOOK THE CAR TO A LOCAL SHOP ON THE SAME DAY, THEY DIAGNOSED IT AND COULDN'T FIND ANYTHING WRONG WITH IT. ON THE 19TH WE TOOK THE CAR TO A LINCOLN MERCURY DEALER WHO ALSO DID NOT FIND ANYTHING WRONG WITH THE CAR. THEY HAD NO SUGGESTIONS FOR SOLVING THIS DANGEROUS CONDITION. ABOUT 10 DAYS AGO I HAD THE SAME THING OCCUR, HOWEVER, IT WAS NO MORE THEN 1 OR 2 SECONDS AND I WAS ON THE HIGHWAY. RESEARCHING ON THE INTERNET I FOUND A NUMBER OF CASES OF THIS SERIOUS PROBLEM WITH THE MERCURY AND SOME OTHER FORD PRODUCTS. THIS IS VERY SERIOUS AND MUST BE REMEDIED. *TR

TL*-THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE THE CONTACT WAS DRIVING AT NIGHT APPROXIMATELY 25 MPH THE HEADLIGHTS FAILED WITHOUT WARNING. WHEN THE ENGINE WAS TURNED OFF, AND RESTARTED THE HEADLIGHTS ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPAIRED THE HEADLIGHT CONTROL MODULE AT THE COST OF $300. THE MANUFACTURER WAS NOTIFIED WHICH THERE WAS NO SERVICE WARRANTY RELATED PROBLEM OR RECALL. THE FAILURE AND CURRENT MILEAGES WERE 51,000.

MY 2005 MERCURY GRAND MARQUIS HAS AUTOMATIC HEADLIGHTS WHICH SWITCH OFF LEAVING YOU DRIVING IN THE DARK. THIS HAS HAPPENED SEVERAL TIMES AND WHEN IT DOES HAPPEN THE LIGHTS DO NOT WORK ON MANUAL AND WON'T RESET FOR SEVERAL MINUTES. I AM TOLD THROUGH SEVERAL FORUMS THAT THIS IS A LIGHTING CONTROL MODULE PROBLEM THAT FORD MOTOR COMPANY IS WELL AWARE OF. I AM ALSO TOLD THE REPAIR WITHOUT ADDITIONAL COST OF DIAGNOSIS AND INSTALLATION RUNS BETWEEN $400 & $600 DOLLARS. I FEEL THIS IS A SERIOUS SAFETY ISSUE THAT FORD MOTOR COMPANY IS IGNORING. *TR

MY WIFE WAS DRIVING OUR 2005 MERCURY GRAND MARQUIS AFTER DARK AND THE LOW BEAM HEADLAMPS WENT OUT. FORTUNATELY SHE WAS CLOSE TO HER DESTINATION AND WAS ABLE TO NAVIGATE WITH THE STREET LIGHTS. I DON'T WANT TO THINK WHAT MAY HAVE HAPPENED ON THE INTERSTATE HAD SHE BEEN HEADING HOME. EVERYTHING CHECKS OUT FINE EXCEPT FOR THE LIGHT CONTROL MODULE. DEALERSHIP SAYS THIS IS A COMMON PROBLEM AND WILL COST ABOUT $500 FOR THE PART AND $200 LABOR. WE CURRENTLY DO NOT DRIVE THIS CAR AT NIGHT UNTIL WE HAVE ENOUGH MONEY SAVED TO GET THE REPAIRS DONE. SOMEONE IS GOING TO DIE BECAUSE OF THIS (IF IT ALREADY HASN'T HAPPENED - WE WERE FORTUNATE). *TR

2005 MERCURY GRAND MARQUIS HEADLIGHTS TURN OFF ON THEIR OWN & CAN'T BE TURNED BACK ON BY DRIVER - VERY UNSAFE! THIS EVENT HAS OCCURRED MANY EVENINGS WITH LIGHTS ON AND OPERATING THE VEHICLE FOR LESS THAN 10 MINUTES WITH LIGHTS OK. THEN SUDDENLY THEY GO OUT. THERE HAVE BEEN OTHER 2005 MGM WITH SAME PROBLEM OCCURRING. THIS IS A SAFETY ISSUE. PLEASE PROVIDE RECALL INFORMATION AND/OR METHOD TO GET FORDMOCO TO REPLACE BAD LIGHTING CONTROL MODULE (LCM). PLEASE CALL [XXX]@ CELL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD FAIL INTERMITTENTLY WITHOUT WARNING AND THERE WAS A SLIGHT CLICKING SOUND, INDICATING THE LIGHTS HAD SHUT OFF WITHOUT DRIVER INTENT. HE ATTEMPTED TO SHUT OFF AND RESTART THE ENGINE TO RESET THE LIGHTS TO NO AVAIL. THE CONTACT CONFIRMED HE WOULD USE THE FLASHING LIGHTS WHILE DRIVING AT NIGHT IN ORDER TO ILLUMINATE THE ROAD AHEAD OF HIM. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 65,000.

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I WOULD LIKE TO REPORT A SERIOUS SAFETY ISSUE WITH MY 2005 MERCURY MARQUIS. THE HEADLIGHTS GO OFF AFTER A FEW MINUTES. THEY WILL NOT COME BACK ON FOR AT LEAST 30 MINUTES. THIS IS WHEN THE LIGHT SWITCH IS TURNED ON. THE OTHER LIGHTS STAY ON (PARKING AND TAILLIGHTS), BUT THE HEADLIGHTS GO OFF. I DID A GOOGLE SEARCH ON THIS SITUATION TODAY, AND LEARNED THAT THIS IS OCCURRING ON SEVERAL YEAR MODELS OF MERCURY GRAND MARQUIS AND FORD VICTORIAS. THE PROBLEM IS DESCRIBED ON THE INTERNET AS A FAULTY CIRCUIT BOARD IN THE LCM (LIGHT CONTROL MODULE). I TOOK MY MERCURY TO A FORD/MERCURY DEALER TODAY FOR A DIAGNOSTIC TEST, WHICH CONFIRMED: "DIAG PIN TEST ISOLATED TO ERRATIC RELAY INTERNAL TO LCM MODU" TO REPLACE THIS PART, I WAS QUOTED ALMOST $800 BY THE DEALER, INSTALLED (PART PRICE IS $511). I CALLED FORD/MERCURY CUSTOMER SERVICE TODAY, 800-241-3673, AND LEARNED THAT THERE HAVE BEEN NO RECALLS (TEL. CALL REF. [XXX]). THE FORD REPRESENTATIVE GAVE ME YOUR WEBSITE. THIS IS A VERY SERIOUS PROBLEM, TO BE DRIVING AND HAVE HEADLIGHTS SUDDENLY GO OFF, AND REMAIN OFF. IT STARTED APPROXIMATELY FEB. 15 AND CONTINUES TO PRESENT. *TR

STRONG ODOR OF GAS, MECHANIC FOUND A DEFECT IN THE FUEL INJECTOR RAIL. *TR

TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING 5 MPH OUT OF A PARKING SPACE, SUDDENLY, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO JUMP START AND WAS TOWED TO AN AUTHORIZED DEALER FOR INSPECTION. THE FAILURE WAS CONTRIBUTED TO THE BATTERY WHICH WAS REPLACED. THE CONTACT HAD CONCERNS OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 35,000. UPDATED 03/19/10. *LJ UPDATED 06/18/10.*JB

I HAVE A 2005 MERCURY GRAND MARQUIS IN WHICH THE HEADLIGHTS TURN OFF BY THEMSELVES WHILE DRIVING AT NIGHT. YOU WILL BE DRIVING AND ALL OF A SUDDEN THE ROAD IS DARK BECAUSE THE HEADLIGHTS TURNS OFF. IT USUALLY TURNS BACK ON ABOUT 15 MINUTES COOLING OFF. I HAVE CONTACTED SEVERAL SERVICE REPAIR COMPANY WHO INFORMED ME THAT IT IS THE LIGHTNING CONTROL MODULE THAT GETS HEATED. IF IT DOES NOT COOL DOWN, IT CAN CAUSE A FIRE. I WAS APPROACHING A TURN ON A BRIDGE AT ONE OCCURRENCE WHEN I ALMOST GOT INTO A CRASH. *TR

APPROXIMATELY 2 MONTHS AGO, MY DRIVER'S SIDE FRONT SEAT BELT FAILED TO LOCK. I COULD NOT GET IT TO LOCK PROPERLY AND, AS A RESULT, I HAD TO DRIVE WITHOUT A SEAT BELT UNTIL THE DEALER WAS ABLE TO GET DELIVERY ON A REPLACEMENT UNIT. *TR

OVER THE PAST SEVERAL MONTHS, MY 2005 MERCURY GRAND MARQUIS HAS SUDDENLY STALLED WHEN I BEGIN TO ACCELERATE AFTER THE CAR IS STOPPED. IT HAPPENED 3 TIMES IN FORWARD MODE AND ONCE IN REVERSE. ON TWO OCCASIONS, I HAD GOTTEN SEVERAL FEET INTO THE BUSY INTERSECTION AND IN ONE INCIDENT, AN ACCIDENT NEARLY OCCURRED. *TR

BOTH FRONT INNER BRAKES NOT PROPERLY CONTACTING ROTOR. ONLY A 1 INCH WIDTH OF INNER BRAKE PADS HAVE EVER CONTACTED ROTOR. BASED UPON THE AMOUNT OF RUST AND PITTING OF THE NON CONTACT AREA OF THE ROTORS IT APPEARS THAT THE BRAKE PADS WERE NEVER CONTACTING PROPERLY. IN ALL MY YEARS OF SERVICING VEHICLES I HAVE NEVER SEEN THIS TYPE OF DEFECT BEFORE. *TR

BACK IN JUNE OF THIS YEAR, OUR LOW BEAM HEADLIGHTS STOPPED WORKING AND OUR DEALERSHIP SAID IT WOULD COST OVER $700 TO FIX THE PROBLEM ON OUR 2005 MERCURY GRAND MARQUIS GS SEDAN. I HAVE BEEN OUT OF FULL TIME WORK SINCE DECEMBER 2008 AND I DON'T HAVE THE MONEY TO GET IT REPAIRED. IS THERE ANY OTHER COMPLAINTS AGAINST FORD FOR THIS PROBLEM? *TR

I HAVE A 2005 MERCURY GRAND MARQUIS. RECENTLY I WAS DOING 65 MPH ON THE HIGHWAY AND MY LIGHTS JUST SHUT OFF. IT SCARED THE '!@#$% OUT OF ME SO I PULLED OVER. 5 MIN LATER THE CAME BACK ON. COME TO FIND OUT ITS THE LCM OR LIGHTING CONTROL MODULE. I ALSO FOUND OUT THAT THIS HAPPENS ALL THE TIME AND FORD MOTOR COMPANY KNOWS ABOUT IT. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT, IT WENT TOTALLY DARK. *TR

WHILE DRIVING THE HEADLIGHTS GO OFF WITHOUT WARNING AND WILL NOT COME BACK ON. THIS HAPPENS EVERY TIME THE VEHICLE IS DRIVEN. ACCORDING TO WHAT I HAVE RESEARCHED ON THE INTERNET THERE ARE THOUSANDS OF PEOPLE WITH THE SAME PROBLEM. IF YOU REPLACE THE DEFECTIVE PART, THE REPLACEMENT PARTS GOES BAD AS WELL. THESE PARTS ARE VERY EXPENSIVE AND FORD IS AWARE OF THE PROBLEM . I CONTACTED THEM BUT THEY WILL DO NOTHING ABOUT IT. THIS IS A MAJOR SAFETY ISSUE WHEN DRIVING ON THE HIGHWAYS AND INTERSTATES. IT HAS EVEN HAPPENED ON THE POLICE VEHICLES. EVIDENTLY YOU HAVE ALREADY INVESTIGATED THIS PROBLEM AND CLOSED YOUR INVESTIGATION. I HOPE PEOPLE DON'T HAVE TO DIE BEFORE SOMETHING IS DONE TO PROTECT CONSUMERS. I WOULDN'T WANT THAT ON MY CONSCIENCE. MAYBE YOU SHOULD CONSIDER REOPENING THIS INVESTIGATION. I AM NOT SURE EVERYONE HAS REPORTED THIS PROBLEM. *TR

ON SEPT. 27, 2009, I WAS DRIVING DOWN THE HIGHWAY WHEN I SAW WHAT I THOUGHT WAS A LEAF ON MY WINDSHIELD. I LATER STOPPED AND NOTICED THAT A 5" DIAMETER SECTION ON THE HOOD AND A 3' BY 8-10" SECTION ON MY ROOF HAD PEELED OFF. I WENT BACK TO THE DEALERSHIP AND THE BODY SHOP FOREMAN ADMITTED IT WAS A FACTORY DEFECT BUT AFTER TALKING TO FORD WAS TOLD FORD WOULD NOT COVER IT AS IT WAS OUT OF WARRANTY. IT IS A 2005 MERCURY MARQUIS AND IT ONLY HAS 71000 MILES ON IT. *TR

TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING THE EXTERIOR LIGHTS INTERMITTENTLY FAILED. AS A CONSEQUENCE, HIS VISIBILITY WAS IMPAIRED. HE WAS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER FOR INSPECTION. THE VEHICLE IDENTIFICATION NUMBER WAS AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 65,000. UPDATED 11/10/09 *BF THE LIGHTING CONTROL MODULE WAS REPLACED. THE DEALER STATED IT WAS BAD. UPDATED 11/13/09.

HEADLIGHTS GOING OUT INTERMITTENTLY FOR A 3 TO 10 MINUTES IS OCCURRING DAILY. JUST DRIVING THE CAR AROUND TOWN THIS COULD BE VERY DANGEROUS.MUCH LESS THE OPEN HIGHWAY. I HAVE NOT HAD IT REPAIRED. THE FORD DEALER HERE WANTED TO REPLACE A MODULE AT A COST OF $735.00 WHICH I CANNOT AFFORD AT THIS TIME. *TR

TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING 60 MPH, THE TRACKING CONTROL LIGHT AND THE ABS LIGHT ILLUMINATED AND THE VEHICLE BEGAN SHAKING. THE OWNERS MANUAL INDICATED THAT THE CONTROL TRACKING BUTTON WOULD DEACTIVATE IT; HOWEVER, THE LIGHT REMAINED ILLUMINATED. THE DEALER STATED THAT HE COULD DIAGNOSE THE FAILURE. THE CONTACT IS AWARE OF THE SAFETY RISK. THE FAILURE MILEAGE WAS 39450 AND THE CURRENT MILEAGE WAS 39500. UPDATED 10/5/09 *CN UPDATED 10/07/09.

TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING AT AN UNKNOWN SPEED, THE EXTERIOR LIGHTING FAILED AND SIGNIFICANTLY REDUCED THE CONTACT'S VISIBILITY. THE VEHICLE WAS INSPECTED BY A MECHANIC, WHO STATED THAT THE LIGHTING CONTROL MODULE WAS THE CAUSE OF THE FAILURE. THE DEALER STATED THAT THE VEHICLE EXCEEDED ITS WARRANTY; THEREFORE, SHE WOULD HAVE TO PAY $400 FOR THE PART. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 53,000. UPDATED 07/01/09 *BF THE CONSUMER STATED SHE NEVER KNOWS WHEN THE HEADLIGHTS WILL GO OUT. UPDATED 07/06/09*JB

ARRIVED AT SON'S HOME AND STOPPED IN DRIVEWAY WITH FOOT ON BRAKE WHEN VEHICLE SUDDENLY ACCELERATED UNCONTROLLABLY, SPINNING WHEELS IN GRAVEL DRIVEWAY. DRIVER SWERVED TO AVOID HITTING GARAGE AND RAN HEAD ON INTO A PINE TREE RESULTING IN SEVERE DAMAGE TO ENTIRE FRONT END OF VEHICLE (EXPECT VEHICLE TO BE CONSIDERED A TOTAL LOSS) AND INJURIES TO THE DRIVER AND TWO PASSENGERS. BOTH DRIVER AND PASSENGER AIRBAGS DEPLOYED. PRIOR TO ARRIVING AT DESTINATION, DRIVER HAD USED THE CRUISE CONTROL ON THE VEHICLE. VEHICLE HAS NOT YET BEEN MOVED AND AM CURRENTLY WAITING FOR INSURANCE ADJUSTER TO INSPECT VEHICLE. BOTH DRIVER AND FRONT SEAT PASSENGER SUFFERED SEVERE BRUISING ON FACE, ARMS, CHEST AND ABDOMEN, PRESUMABLY FROM DEPLOYMENT OF THE AIR BAGS AS WELL AS FROM THE SEAT BELTS. REAR SEAT PASSENGER SUFFERED A CONTUSION ON THE FOREHEAD AND A SPRAINED HAND. ALL VEHICLE OCCUPANTS WERE TRANSPORTED TO HOSPITAL FOR EVALUATION AND RELEASED. *TR

TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. IN FEBRUARY OF 2009, WHILE PULLING INTO A PARKING SPACE AT AN UNKNOWN SPEED, THE VEHICLE JUMPED THE CURB, RACED OVER THE MEDIAN, AND CRASHED INTO A TREE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN TEST DROVE THE VEHICLE AND FOUND NO FAILURES. THE FAILURE PREVIOUSLY OCCURRED ON APPROXIMATELY THREE OR FOUR OCCASIONS. THE FAILURE MILEAGE WAS 29,000.

WHILE DRIVING THE HEADLIGHTS WILL TURN OFF AND ON. THERE SEEMS TO BE NO CAUSE TO THEM TURNING OFF BUT WHEN THEY DO COME BACK ON IT IS USUALLY WHEN I USE A BLINKER OR LOCK THE DOORS. WHILE THE LIGHTS ARE OFF PUSHING THE SIGNAL STICK TO TURN ON THE BRIGHTS DOES NOT WORK BUT PULLING THE STICK TO FLASH SOMEONE DOES. THE RUNNING LIGHTS REMAIN ON THE WHOLE TIME AND I NOTICE NO OTHER ISSUES WITH THE CAR DURING THE TIME THE LIGHTS ARE OUT. *TR

THE PAINT ON MY 2005 MERCURY GRAND MARQUIS STARTED PEELING OFF IN FEBRUARY 2009, FIRST APPEARING ON THE ROOF, THEN THE HOOD, AND AROUND THE WINDOWS. DEALER STATES OUT OF WARRANTY, NO COVERAGE, BUT THIS IS CLEARLY A PAINT DEFECT, AS STATED BY A LOCAL BODY SHOP. IN ORDER TO REPAIR, PAINT HAS TO BE GRINDED DOWN TO BARE METAL AS PAINT PRIMER DID NOT BOND WITH METAL PROPERLY. COST TO REPAINT CAR IS ESTIMATED AT $3,000. *TR

JUST STARTED ONE NIGHT HEAD LIGHTS TURN OFF AT WHETHER ON AUTO LAMP OR MANUAL AND WILL NOT COME BACK TILL WHAT TENDS TO BE AN EXTENDED COOL OFF PERIOD. *TR

HEADLIGHTS WOULD NOT STAY ON--WOULD GO OUT UNEXPECTEDLY WHEN DRIVING. NEEDED TO HOLD BRIGHT LIGHTS ON TO HAVE ANY HEADLIGHTS. *TR

PE08066, HEADLIGHT FAILURE, SEVERAL TIMES THE HEADLIGHTS HAVE SHUT OFF WHILE DRIVING OR FAILED TO COME ON. *TR

PAINT STARTED PEELING FROM MY 2005 MERCURY GRAND MARQUIS IN MARCH 2007. *TR

TL*THE CONTACT'S COMPANY OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING 35 MPH AT NIGHT, THE HEADLIGHTS DIM AND DO NOT ILLUMINATE AGAIN. A MECHANIC PERFORMED A DIAGNOSTIC, WHICH INDICATED THAT THE HEADLIGHT SWITCH WAS FAULTY. THE SWITCH HAS BEEN REPLACED NUMEROUS TIMES. THERE IS A DEFECT INVESTIGATION (NUMBER PE08066) FOR THE FAULTY HEADLIGHT SWITCH. THE FAILURE MILEAGE WAS 117,000.

2005 MERCURY MARQUIS AIR BAG LIGHT KEEPS COMING ON AND OFF. CONSUMER IS NOT PLEASED WITH THE SERVICE RECEIVED AT THE DEALERSHIP. *NJ

OVER THE PAST 20 YEARS, I HAVE OWNED 6 CARS (5 CADILLACS AND 1 MERCURY) EQUIPPED WITH MICHELIN TIRES. OF THESE 24 TIRES, I EXPERIENCED TREAD SEPARATION FAILURE ON 18 OF THE TIRES AND 1 SIDEWALL FAILURE AT 13000 MILES. TWO TIRES, I REMOVED AT 25000 MILES TO AVOID PROBLEMS AS I WAS PLANNING A LONG TRIP. THREE OF THE TIRES ARE STILL ON ONE CAR WITH ABOUT 13000 MILES ON THOSE TIRES. THE STANDARD SIZE FOR THE CADILLAC IS 215/65-16. MICHELIN ONLY RECOMMENDS THAT I SPEAK WITH THEIR DEALER. THE DEALER SAID HE COULD NOT ADJUST FOR THE TIRES. NEEDLESS TO SAY I DID NOT REPLACE THE FAILED TIRES WITH MICHELIN TIRES. I EXPERIENCED AN UNREASONABLE TREAD SEPARATION FAILURE RATE WITH MICHELIN TIRES (TIME WILL TELL FOR THE REMAINING 3 TIRES). THIS INDICATES A SYSTEMIC PROBLEM WITH THE MICHELIN DESIGN/MANUFACTURING. I DID A LITTLE RESEARCH ON THE SUBJECT OF TREAD SEPARATION FAILURES AND THE RESULTING PROBLEMS AND FOUND THAT THERE ARE SOME DEATHS ATTRIBUTABLE TO TREAD SEPARATION FAILURES. BECAUSE OF THIS AND THE EXTREMELY HIGH FAILURE RATE, I FEEL THAT THE MICHELIN RADIAL TIRES PRESENT A SERIOUS SAFETY HAZARD. I RECOMMEND THE NHTSA INVESTIGATE THIS PROBLEM. NOTE: I READ THAT TIRES MANUFACTURED IN EUROPE DO NOT HAVE THIS PROBLEM DUE TO A DIFFERENT DESIGN/MANUFACTURING PROCESS. IF THIS IS SO, THE US SHOULD MANDATE THE EUROPEAN DESIGN FOR US MANUFACTURED TIRES. I HAVE SPECIALIZED EDUCATION IN THE AUTOMOTIVE INDUSTRY THROUGH THE GENERAL MOTORS INSTITUTE AND 6 YEARS EXPERIENCE MANUFACTURING AUTOMOBIL

IN FEB., 2007, MY MOTHER-IN-LAW BOUGHT A SET (4) OF MICHELIN SYMMETRY TIRES FOR HER MERCURY MARQUIS. WITHIN TWO MONTHS, ONE HAD A SIDEWALL BLOW OUT. THE DEALER TOLD HER THAT SHE MUST HAVE HIT SOMETHING, SO SHE BOUGHT A REPLACEMENT TIRE. LAST WEEK, MAY 30, 2008, WHILE DRIVING FROM MYRTLE BEACH TO ROCK HILL, SC, ANOTHER TIRE HAD A SIDEWALL BLOWOUT. AFTER WAITING ALMOST 2 HOURS IN 90 DEGREE HEAT, AAA ARRIVED AND CHANGED THE TIRE. SHE DROVE TO TWO TIRE STORES LOOKING FOR A REPLACEMENT. AFTER PURCHASING ONE AT THE LOCAL FORD DEALER, SHE STARTED HOME AGAIN. WITHIN 50 MILES, ANOTHER TIRE HAD A SIDEWALL BLOWOUT. THIS TIME WHILE WAITING FOR AAA, A SCHP OFFICER STOPPED AND AT LEAST PROVIDED SOME WATER. SHE DROVE HOME ON THE TEMPORARY REPLACEMENT TIRE. TODAY WE ARE GOING BACK TO THE DEALER THAT INSTALLED THE ORIGINAL TIRES. I SUSPECT THAT HER OPTIONS WILL BE TO EITHER PURCHASE ANOTHER MICHELIN SYMMETRY, OR AN ENTIRE REPLACEMENT SET. ON HER LIMITED INCOME, SHE'LL PROBABLY JUST BUT THE MICHELIN. HER DAUGHTER AND I ARE CONCERNED WITH HER DRIVING ON LONG TRIPS WITH THESE TIRES. I HAVE FOUND 23 PAGES OF COMPLAINTS ON MICHELIN TIRES ON THE CONSUMERAFFAIRS.COM WEBSITE. *TR

WHILE SLOWING FOR A RED LIGHT, PRESSED BRAKE PEDAL AND VEHICLE IMMEDIATELY ACCELERATED BECOMING UNCONTROLLABLE. COLLIDED WITH A PICK UP AHEAD ,WHICH WAS PUSHED INTO A SMALL COMPACT AHEAD OF IT. AIRBAGS DID NOT DEPLOY. HAD EXPERIENCED SLIGHT ACCELERATION ON A PREVIOUS OCCASION, WHICH WAS DISCUSSED WITH MY MECHANIC. ( HAD ALSO HAD THIS PROBLEM ON MY 1999 RANGER WHICH WAS RESOLVED BY REPLACING IAC MOTOR.) VEHICLE CURRENTLY IN DEALERS SHOP, WHERE SERVICE PERSONNEL ARE UNABLE TO REPLICATE OCCURRENCE NOR FIND SOURCE OF PROBLEM. FORD MOTOR COMPANY DISCLAIMS ANY KNOWLEDGE OF PROBLEM ALTHOUGH MANY SEVERAL SIMILAR EVENTS INVOLVING THIS MODEL YEAR ARE WELL DOCUMENTED. VEHICLE IS WELL WITHIN WARRANTY PARAMETERS BUT LITTLE, IF ANY, ACTION IS ONGOING. I AM RELUCTANT TO RESUME OPERATION OF THIS VEHICLE WHILE CONDITION PERSISTS. *TR

CAR WAS SLOWING FOR RED LIGHT, STEPPED ON BRAKE, ENGINE OVERSPED, VEHICLE WAS UNCONTROLLABLE, COLLIDED WITH PICK UP TRUCK AHEAD, PICK UP WAS PUSHED INTO A COMPACT CAR AHEAD. AIR BAGS DID NOT DEPLOY. CLOUDS OF SMOKE BEHIND MY CAR AND TIRE MARKS ON ROADWAY CONFIRMED BRAKE PEDAL, NOT ACCELERATOR, WAS DEPRESSED. CAR EXPERIENCED A SLIGHT OVERSPEED ON A PREVIOUS OCCASION. *TR

EMAIL FROM CONGRESSMAN ON BEHALF OF CONSTITUENT, REGARDING PROBLEMS CONCERNING ABS BRAKE SYSTEM ON MERCURY AND LINCOLN VEHICLES. *KB THE CONSUMER STATED HE EXPERIENCED 3 BRAKE FAILURES ON 2 LINCOLN/MERCURY VEHICLES. THE FIRST VEHICLE WAS HIS OWN PERSONAL 2005 MERCURY GRAND MARQUIS AND THE SECOND VEHICLE WAS A RENTED 2006 LINCOLN TOWN CAR. THE CONSUMER STATED HE DROVE HIS PERSONAL VEHICLE 3-4 DAYS WITH NO PROBLEM. THEN ONE TIME WHEN BRAKING FOR A RED LIGHT, THE VEHICLE SLOWED MOST OF THE WAY DOWN TO STOP, THEN THE CONSUMER LOST TOTAL CONTROL OF STOPPING THE VEHICLE, AND ENDED UP STOPPING 10-20 FEET AFTER WHAT HE INTENDED. THE CONSUMER WAS SITTING IN THE INTERSECTION. THE CONSUMER RETURNED THE VEHICLE TO THE DEALERSHIP WHERE THEY CANCELLED THE SALE. THE CONSUMER STATED WHEN HE APPLIED THE BRAKES ON THE RENTAL CAR, THE VEHICLE DIDN'T STOP IN A CONTROLLED MANNER. THE SECOND TIME THE INCIDENT HAPPENED, THE CONSUMER HAD TO USE THE PARKING BRAKE TO STOP THE VEHICLE. *JB THE CONSUMER WANTED TO OFFER HIS OPINION ON THE TOYOTA ACCELERATION PROBLEM. UPDATED CONGRESSIONAL LETTER. 09/07/10

TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING AT AN UNKNOWN SPEED, THE HEADLIGHTS FAILED INTERMITTENTLY. THE CONTACT HAS TO TAP THE LIGHT CONTROL MODULE TO ACTIVATE THE HEADLIGHTS. THE FAILURE MILEAGE WAS 54,500 AND CURRENT MILEAGE WAS 55,300.

WHILE PARKED AT THE END OF HER DRIVEWAY, WAITING FOR ONCOMING VEHICLES TO BYPASS, THE VEHICLE AUTOMATICALLY ACCELERATED, AND MADE A HALF TURN AT 40 MILES PER HOUR. THE VEHICLE, AS A RESULT, HIT A TREE. AS A RESULT, THE WINDOWS WERE DAMAGED, THE FRONT SEATS, WHERE THE OCCUPANTS WERE SEATED, WHILE WEARING THE SEAT BELTS, WERE THROWN TO THE REAR PORTION OF THE VEHICLE. SHE HAS HAD THE VEHICLE INSPECTED BY HER INSURANCE AGENCY ( SAFECO) [ENGINEER] ) WHO STATED THAT THIS IS DEFINITELY A RESULT IN AN ECM MANUFACTURERS' DEFECT. AS A RESULT, THE VEHICLE IS COMPLETELY DAMAGED. THE OCCUPANTS SUSTAINED SEVERE WHIPLASH, AND PINCHED NERVES. SHE CAN NO LONGER PLACE WEIGHT ON HER FEET, WHICH COULD RESULT IN SEVERE BACK PAIN. SHE HAS HAD BOTH KNEES REPLACED. SHE AND HER HUSBAND, HAVE NOT BEEN ABLE TO CONTACT THE MANUFACTURER AS OF YET. THE FAILURE AND CURRENT MILEAGE 13,000. THE POLICE AND EMS DID COME TO THE SCENE OF THE ACCIDENT WERE A POLICE REPORT WAS FILED. --DS UPDATED 02-19-08 *BF UPDATED 02/14/08 *TR