2005 Mercury Grand Marquis complaints

2005 MERCURY GRAND MARQUIS. CONSUMER REQUESTS NHTSA INVESTIGATE HEAD LIGHTS CONTROL MODULE *TGW THE CONSUMER STATED THE HEADLIGHTS STOPPED WORKING AFTER 10 MINUTES. THE LIGHTS WENT OUT SEVERAL TIMES WHILE DRIVING EARLY IN THE MORNING HOURS AND AT NIGHT. THE CONTROL MODULE WAS REPLACED AT A COST OF $ 684.54.

LIGHTING CONTROL MODULE RELAY INTERMITTENT: AFTER READING OTHER PEOPLES INCIDENT REPORTS I THANK GOD FOR GETTING MY FAMILY THROUGH OUR INVOLVEMENT WITH THIS HEAD LIGHT FAILURE SITUATION. WE WERE OUT OF TOWN AND GOT INTO OUR CAR AND NO HEADLIGHTS! THIS IS A PROBLEM THAT NEEDS TO BE CONSIDERED A HIGH PRIORITY RISK BUT UNFORTUNATELY NOT UNTIL A MAJOR DEATH RELATED SITUATION WILL GET THIS RESOLVED. BUT WITH THE HEAD LIGHTS BEING IN THE FRONT OF THE CAR AND A CRASH WILL DESTROY THE EVIDENCE. I WRITE THIS SO MY FAMILY AND LAWYERS WILL BE IN THE LOOP ABOUT THIS SITUATION. THANK YOU FORD FOR TAKING THIS SERIOUSLY. KNOWING THIS I SURE HOPE WHEN I SELL MY FORD MERCURY THAT I AM NOT HELD LIABLE WITH THE MANUFACTURER. WE ARE STILL COPING WITH THE ISSUE. WE TRY TO GET OFF THE ROADS BY DARK. *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED AND ATTEMPTING TO BRAKE, THE VEHICLE SUDDENLY ACCELERATED. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE WHERE THE DEALER TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS THEN TAKEN TO A LOCAL MECHANIC FOR FURTHER INSPECTION. THE CONTACT ALSO EXPERIENCED FAILURES WITH THE HEADLIGHTS. THE HEADLIGHTS WERE REPLACED BUT THE ABNORMAL ACCELERATION FAILURE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 150 AND THE CURRENT MILEAGE WAS 15,600.

THE HEADLIGHTS DO NOT TURN ON AUTOMATICALLY OR MANUALLY, DAY OR DARK AT NIGHT, UNLESS YOU USE THE BRIGHT LIGHTS. HE LIGHTS WILL NOT TURN ON BY THE CONTROL LEVER. THE LIGHTS WILL ONLY WORK BY PULLING AND HOLDING THE LIGHT CONTROL LEVER TOWARDS THE DRIVER THEREBY TURNING THE BRIGHT LIGHTS ON. THE BRIGHT LIGHTS WILL NOT STAY ON UNLESS YOU HOLD THE LEVER WITH YOUR HAND. THE HEADLIGHTS STILL DO NOT TURN ON EVEN IF YOU TURN THE CONTROL INSIDE THE CAR. I LOOKED AT ALL THE FUSES IN THE FUSEBOX . I DI NOT SEE ANY SPLIT WIRES IN THE FUSE INDICATING A BLOWN FUSE. *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS AND HIGH BEAM HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT WENT TO TRY THE LIGHTS TWO HOURS AFTER THE FAILURE AND THE LIGHTS DID ILLUMINATE, BUT FAILED SHORTLY THEREAFTER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS TOLD THAT THERE WAS SHORT IN THE LEVER USED FOR THE TURN SIGNAL AND THE LIGHTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 96,000.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 30 MPH THE DRIVER AND PASSENGER SIDE HEADLIGHTS SHUT OFF. THE CONTACT STATED THE HIGH BEAM LIGHT SWITCH HAD TO BE SUSTAINED IN ORDER TO ILLUMINATE THE ROAD. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 49,000. UPDATED 11/08/11*LJ UPDATED 11/30/11

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS FAILED AND THE CONTACT WOULD HAVE TO PLAY WITH THE ON/OFF SWITCH TO GET THE LIGHTS TO ILLUMINATE. IN ADDITION, THE HEADLIGHTS WOULD FAIL WHEN THE TURN SIGNALS WERE ACTIVATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE DEALER ADVISED THAT THE LIGHT CONTROL SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 79,086 UPDATED 11/16/11*LJ UPDATED 11/30/11

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD INTERMITTENTLY SHUT OFF. THE CONTACT ALSO STATED THAT THREE WEEKS PRIOR TO THE FAILURE, THE HEADLIGHTS BEGAN TO DIM. THE FAILURE ALSO OCCURRED WHEN THE HIGH BEAMS WERE ENGAGED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THIS WAS A KNOWN FAILURE AND THE REPAIRS WERE NOT COVERED BY WARRANTY. THE CONTACT WAS ALSO INFORMED THAT A FAILURE OF THE HEADLIGHT MODULE CAUSED THE FAILURE. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 46,000.

LIGHTING MONUGAL FAILURE. *TR

I WAS DRIVING DOWN THE RAOD AT 70 MPH AND THE HEADLIGHTS BLINKED OFF, ALL THE LITES WENT OFF, HEADLITES, TAILITES, ALL. I TURNED THE HEADLITE SWITCH ON AND OFF AND NOTHING. I SLOWED AND DOWN AND BEGAN TO PULL OF THE INTERSTATE AND THE LITES BLINKED BACK ON AGAIN. THIS OCCURRED 3 MORE TIMES ON THE WAY INTO WORK. I NOTIFIED FORD, NO ASSISTANCE AND THE DEALER REPLACED THE LIGHTING CONTROL MODULE, STATED THEY HAD SEEN A FEW OF THEM. I SAW A CHRYSLER HAD A PROBLEM AND THOUGHT I SHOULD REPORT MINE. I NOTIFIED FORD THIS WAS A SAFETY ITEM AND THEY SHOULD ISSUE A RECALL. *TT

HEADLIGHTS GO OUT OR SOMETIMES WILL NOT COME ON. LIGHTING CONTROL MODULE RELAY INTERMITTEN. LIGHTS GO OUT WITH NO WARNING WHILE DRIVING. HIGH BEAMS AND CORNERING LIGHTS ALSO INOP WHEN ACTING UP.GETTING WORSE WITH TIME. THIS IS A SERIOUS SAFTY ISSUE AS IT HAPPENS ON FREWAYS, HIGHWAYS ETC. WE HAVE TO TAP THE LCM IN ORDER TO GET THE LIGHTS BACK ON BUT THEY GO OUT AGAIN. THIS IS A VERY EXPENSIVE FIX ($800) SO I CANT AFFORD TO HAVE REPLACED. PLEASE THIS SHOULD BE A RECALL. *TR

WHILE DRIVING MY CAR AT IN THE VERY EARLY MORNING BOTH HEADLIGHTS FAILED ON A CURVY DOWNHILL ROAD. I SWITCHED THE HEADLIGHT SWITCH FROM THE AUTOMATIC POSITION TO THE MANUAL "ON" POSITION, BUT THE HEADLIGHTS DID NOT COME BACK ON. I PUSHED THE HIGH BEAM SWITCH FORWARD TO THE HIGH BEAM POSITION BUT THIS FAILED TO TURN ON THE HIGH BEAMS. I PULLED THE HIGH BEAM SWITCH BACK TO THE HIGH BEAM "FLASH" POSITION WHICH DID ILLUMINATE THE HIGH BEAMS. I HELD THE SWITCH BACK IN THIS POSITION (TO THE DISPLEASURE OF APPROACHING DRIVERS) UNTIL I FOUND A SAFE PLACE TO PULL OVER. I CYCLED THE HEADLIGHT SWITCH NUMEROUS TIMES WITH NO EFFECT. THE LIGHT DID FINALLY COME BACK ON THEIR OWN FOR A SHORT TIME, BUT THEM WENT OFF AGAIN. THIS HAPPENED SEVERAL TIMES UNIT THEY FINALLY DID SOME BACK ON FOR A LENGTHY PERIOD OF TIME. THE NEXT DAY THE SAME SITUATION OCCURRED. AT ALL TIMES THE OTHER LIGHTS (DASH, PARKING, ETC) CONTINUED TO OPERATE. VERY DANGEROUS. *TR

FAILURE OF SEAT BELT PRETENSIONER DRIVER SIDE RENDERING AIR BAG SYSTEM INOPERABLE REPLACEMENT COST $416.96 REPLACED SEAT BELT @ PRETENSIONER AIR BAG LIGHT THEN WENT OFF

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT NOTICED AIR WAS LEAKING FROM THE RIM BECAUSE ALL FOUR WHEELS WERE CORRODED. THE DEALER INSPECTED THE VEHICLE AND INFORMED THE CONTACT OF CORROSION ON THE WHEELS. THE MANUFACTURER WAS AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 14,618. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

WHILE DRIVING AT NIGHT, MY WIFE PUT ON THE LEFT TURN SIGNAL AND THE HEADLIGHTS IMMEDIATELY FAILED, CREATING A DANGEROUS SITUATION. SHE FRANTICALLY FIDDLED WITH VARIOUS LIGHT CONTROLS UNTIL FINALLY DISCOVERING THAT BY MANUALLY HOLDING THE "FLASH TO PASS" HIGH BEAM LEVER, IT BROUGHT THE HEADLIGHTS ON ALLOWING HER TO MAKE IT HOME. THE HEADLIGHTS WERE CHECKED BY THE FORD DEALER ON AUGUST 5, 2011. TESTS REVEALED NO CAUSE BUT THE MECHANIC SUSPECTED THE LIGHT CONTROL MODULE. HE ADVISED FURTHER DRIVING, WHICH I DID THAT SAME EVENING ONLY TO EXPERIENCE REPEATED HEADLIGHT FAILURE WHEN USING EITHER TURN SIGNAL OR ACTIVATING THE HIGH BEAMS. THEN I DISCOVERED A NUMBER OF INTERNET POSTINGS IN WHICH DRIVERS EXPERIENCED THE SAME PROBLEM WITH GRAND MARQUIS' OR FORD CROWN VICTORIAS MADE IN THE 2000'S. THEN I FOUND A WEBSITE WHICH STATED THAT THE ORIGINAL LIGHT CONTROL MODULE HAD A MAJOR PROBLEM INVOLVING A BAD CIRCUIT THAT IS THE DEFINITIVE CAUSE OF THE PROBLEM. THE LOCAL FORD DEALER ACKNOWLEDGED AWARENESS OF THE PROBLEM (EVEN CITING SEVERAL CROWN VICTORIA POLICE INTERCEPTORS THAT REQUIRED LCM REPLACEMENT), BUT BECAUSE FORD HAS NOT ISSUED A RECALL, THEY WANTED OVER $1,000 FOR DIAGNOSIS, PART, AND LABOR. A WEBSITE ALSO NOTED THAT FORD RECENTLY COMPLETELY REVISED THE LCM WITH AN INTERNAL REDESIGN BY FORD ENGINEERS SO THAT THE NEW LCMS WILL NEVER FAIL. THE WEBSITE ALSO NOTED THAT SOME DEALERS CONTINUE TO SELL THE OLD DEFECTIVE LCM WHICH WILL ONLY FAIL AGAIN. MY OPINION: BESIDES NOT WANTING TO PAY

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING AT APPROXIMATELY 10 MPH AND DEPRESSING THE BRAKES, THE VEHICLE SUDDENLY ACCELERATED UNTIL THE BRAKE PEDAL WAS RELEASED. ALSO, WHILE PARKED, THE CONTACT DEPRESSED THE BRAKES AND THE VEHICLE LUNGED FORWARD. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

BOTH HEADLIGHTS FAILED, IN BOTH DIM AND HIGH-BEAM POSITIONS. THEY WILL NOT COME ON IN EITHER THE AUTOMATIC OR MANUAL DASHBOARD SWITCH POSITIONS. (THE BULBS ARE STILL GOOD.) THE PARKING LIGHTS, TURN SIGNALS, TAIL LIGHTS, AND BRAKE LIGHTS CONTINUED TO FUNCTION. THIS HAPPENED AT NIGHT. IT SHOULD BE OBVIOUS THAT THIS FAILURE WILL *ALWAYS* OCCUR AT NIGHT, OR DURING STORMY WEATHER, THREATENING SAFETY, BECAUSE HEADLIGHTS ARE NOT NORMALLY USED DURING THE DAYTIME. LATER TESTING REVEALED THE PROBLEM TO BE INTERMITTENT. AT ONE POINT, THE AUTOMATIC DASHBOARD SWITCH POSITION WORKED FOR BOTH DIM AND HIGH-BEAMS, BUT THE MANUAL SWITCH POSITION DID NOT WORK. THE NEXT MORNING, BOTH THE AUTOMATIC AND MANUAL POSITIONS WORKED. WHEN THE PROBLEM FIRST OCCURRED, NEITHER POSITION WOULD WORK. THIS INTERMITTENT PROBLEM IS CONSISTENT WITH A LARGE NUMBER OF COMPLAINTS AND REPORTS FOR THE 2003-2005 MODEL YEARS, AND THE PROBLEM IS THE LIGHTING CONTROL MODULE. THIS MODULE IS SO UNRELIABLE THAT IT HAS BEEN NAMED THE "LIGHTS OUT MODULE" ON THE INTERNET. A SAMPLING OF COMPLAINTS CAN BE FOUND AT THESE WEB SITES: HTTP://WWW.ARFC.ORG/COMPLAINTS/2003/FORD/CROWN_VICTORIA/EXTERIOR_LIGHTING/PROBLEM.ASPX HTTP://WWW.ARFC.ORG/COMPLAINTS/2004/FORD/CROWN_VICTORIA/EXTERIOR_LIGHTING/PROBLEM.ASPX HTTP://WWW.ARFC.ORG/COMPLAINTS/2005/FORD/CROWN_VICTORIA/EXTERIOR_LIGHTING/PROBLEM.ASPX. THIS IS A *SAFETY* ISSUE. LIVES ARE AT STAKE. PLEASE FORCE A RECALL TO CORRECT THIS PROBLEM BEFORE INNOCENT PEOPLE ARE KILLED. ALTHOUGH THE PARK

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, WITH THE HEADLIGHTS ILLUMINATING, THE LIGHTS UNEXPECTEDLY SHUT OFF. THE VEHICLE WAS CAUTIOUSLY MANUEVERED TO THE SIDE OF THE ROAD WHERE THE CONTACT TURNED ON THE HIGH BEAM HEADLIGHTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE HEADLIGHT CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000. UPDATED 8/29/11 *CN THE CONSUMER STATED ONCE THE LIGHTS GO OFF, THEY DO NOT COME BACK ON; NOT EVEN THE HIGH BEAMS. UPDATED 09/28/11

AUTOMATIC CONTROLS FOR AIR CONDITIONING/HEAT DEFECTIVE IN MANY, MANY CARS. MERCURY GRAND MARQUIS 2005. SERVICEMAN TELLS US THAT THERE SHOULD BE A RECALL FOR THIS ITEM AS THIS IS A MAJOR ISSUE NATIONWIDE! *TR

TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT ON AN INTERMITTENT BASIS THE HEADLIGHTS WOULD FAIL FOR APPROXIMATELY 15 TO 20 MINUTES WHILE DRIVING VARIOUS SPEEDS. THE DEALER ADVISED HIM THAT HE NEEDED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. UPDATED 08/01/11*LJ UPDATED 08/02/11

2005 MERCURY GRAND MARQUIS. CONSUMER WRITES TO REQUEST REIMBURSEMENT *TGW THE CONSUMER'S CLAIM FOR REIMBURSEMENT WAS DENIED BECAUSE THE VEHICLE DID NOT HAVE ROADSIDE ASSISTANCE COVERAGE AND PARTS/LABOR WERE NOT COVERED BY ROADSIDE ASSISTANCE. THE SERPENTINE BELT AND LIGHTING CONTROL MODULE HAD TO BE REPLACED. *JB

MY WIFE AND I WERE PULLING INTO A FOUR LANE HIGHWAY AT 9:30 PM IN THE EVENING, AFTER FINISHING DINNER. ONCE WE HAD APPROACHED HIGHWAY SPEED OF ABOUT 45 TO 50 MPH, OUR FRONT HEAD LIGHTS WENT OUT. IMMEDIATELY MY WIFE PULLED OFF THE HIGHWAY WITH OUR LIGHTS OUT, I GOT OUT OF THE AUTO TO INSURE THE LIGHTS HAD INDEED GONE OUT...YES, THEY WERE OUT BLACK AS MIDNIGHT. I ASKED MY WIFE TO SEE IF THEY WOULD COME BACK JUST FOR THE HECK OF TRYING SOMETHING. YES THE LIGHTS DID COME BACK ON AND REMAINED ON FOR THE REMAINDER OF OUR 25 MINUTE DRIVE. AS MY WIFE AND I WERE DRIVING HOME, SHE INDICATED TO ME THIS WAS NOT THE FIRST TIME, ONLY ONE OF SEVERAL TIMES AS SHE WAS DRIVING, IT MIGHT BE IN THE RAIN DAY OR NIGHT, SHE NEVER KNEW WHEN IT WOULD HAPPEN, HOWEVER AT THIS TIME, THE LIGHTS SEEM TO GO OUT ON A REGULAR BASIC. I'M GOING TO SEE IF THE DEALER CAN REPAIR, WHAT I HAVE BEEN LEAD TO BELIEVE IS THE LCM, AND TO EXPECT A CHARGE UP TO $800.00+, THIS IS A HORRIBLE ACCIDENT WAITING TO OCCUR, AND A EXPENSE THAT I THINK MERC. SHOW ABSORB, WITH ALL OF THE PROBLEMS WITH THE SAME PROBLEM FOR SEVERAL YEARS NOW, I WOULD HOPE A NATION WIDE RECALL SHOULD TAKE PLACE, BEFORE THE IS LOSS OF LIFE. I THANK YOU FOR YOUR TIME, AND I DO APPRECIATE ANY HELP YOU MAY BE ABLE TO OFFER. KIND REGARDS, OWNER OF THE ABOVE AUTO, 2005 MERC. GRAND MARQ. LIGHT CONTROL MODULE, PROBLEM. *TR

WHILE DRIVING THE HEADLIGHTS WENT COMPLETELY OUT. THE HIGH BEAMS WOULD ONLY COME ON IF YOU PULLED THE LEVER FORWARD AND THIS WAS ONLY MOMENTARILY. WAS NOT ABLE TO USE THE SWITCH TO TURN THEM BACK ON. HAD TO PULL OVER IN A PARKING LOT BECAUSE IT WAS DARK. AFTER A FEW MINUTES THE LIGHTS STARTED TO WORK AGAIN BUT SOON FAILED AGAIN.

LIGHTING CONTROL MODULE FAILED. FORTUNATELY, I WAS NOT DRIVING IN TRAFFIC OR ON THE FREEWAY AS MANY OF THE COMPLAINTS I FOUND ON THE INTERNET. THIS IS A SERIOUS DEFECT AND A RECALL SHOULD BE ISSUED AS THIS ISSUE OCCURS NORMALLY BETWEEN 50,000 AND 100,000 MILES. THE PROBLEM IS SO LARGE THAT JUNK YARD OPERATORS TOLD ME THAT ALL THE WRECKED 2005 MODELS HAVE BEEN STRIPPED OF THIS ITEM. THIS IS THE FIRST COMPLAINT I HAVE EVER REGISTERED BECAUSE IT IS SUCH A SERIOUS SAFETY ISSUE AND MUST BE ADDRESSED BEFORE TRAFFIC DEATHS OCCUR OR HAVE OCCURRED. THANK YOU FOR YOUR PROMPT ASSISTANCE IN THE CRUCIAL MATTER. P.S. A FORD DEALER TOLD ME THEY SELL MANY OF THESE ITEMS AND ARE AWARE OF THE PROBLEM. *TR

I DID OWNED A 2005 FREESTAR VAN UNTIL I TRADED IT OFF, WHILE DRIVING THE MOTOR JUST QUIT RUNNING AFTER GETTING THE VAN RESTARTED WITH NO TROUBLE THE TRANNY WOULD NOT GO FORWARD OR IN REVERSE. THE TRANNY LIGHT CAME ON SO I HAD TO HAVE THE TRANNY REBUILT AT MY COST PLUS THE TOLL BILL. FORD SHOULD TAKE OF THIS PROBLEM BEFORE SOMEONE GETS A FATAL ACCIDENT AND REIMBURSE OUT OF POCKET MONEY TO ALL THAT FILE A COMPLAINT. *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING AN UNKNOWN SPEED, THE HEADLIGHTS FAILED. THE VEHICLE WAS PARKED AND AFTER COOLING OFF, THE HEADLIGHTS BEGAN OPERATING AS NORMAL. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS OPERATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THE LIGHTING CONTROL MODULE FAILED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 53,000. UPDATED 06/14/11

I HAVE A 2005 MERCURY GRAND MARQUIS. I WAS DRIVING AND SUDDENLY MY HEADLIGHTS WENT OUT WITHOUT WARNING. THIS IS A VERY SCARING SITUATION AT NIGHT. I HAVE BEEN LOOKING ONLINE TO SEE IF THERE HAS BEEN A RECALL, AND ALSO I TOOK IT TO THE FORD DEALER WHERE I PURCHASED THE VEHICLE AND THEY TOLD ME IT WAS A ELECTRICAL MODULE AND THE COST IS ENORMOUS. I DON'T THINK THAT ME THE CONSUMER SHOULD HAVE TO BEAR THE COST OF A DEFECT THAT IS SUCH A SAFETY HAZARD. WHY HAVEN'T THIS MATTER BEEN RECALLED? SOMEONE COULD LOSE THEIR LIFE, TRAVELING DOWN A DARK TWO LANE HIGHWAY AND SUDDENLY YOU HAVE NO LIGHTS. THIS IS VERY FRIGHTENING. AND WHAT'S MORE FRIGHTENING IS THAT NOTHING IS BEING DONE ABOUT. BUT I WILL NOT STOP UNTIL I SEE SOMETHING DONE.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 55-60 MPH, THE LOW BEAM HEADLIGHTS FAILED AND THE CONTACT HAD TO UTILIZE THE HIGH BEAM HEADLIGHTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED THAT THE LOW BEAM MODULAR FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 52,500.

I OWN A 2005 MERCURY GRAND MARQUIS, WHILE DRIVING, THE HEADLIGHTS WILL GO OUT WITHOUT WARNING. ALL OTHER OUTSIDE LIGHTS STAY ON AND PASSING LIGHTS WORK. I HAVE RESEARCHED THIS AND FOUND ALL SOURCES SAY IT IS A FAILED LCM, LIGHT CONTROL MODULE. I HAVE NOT FOUND A SAFETY RECALL FOR THIS PROBLEM, BUT HAVE FOUND SEVERAL COMPLAINTS. OF ALL THE COMPLAINTS ON THIS PARTICULAR VEHICLE, FAILED HEADLIGHTS IS NUMBER ONE. THIS SHOULD BE A SAFETY RECALL. OWNERS SHOULD NOT BE REQUIRED TO PAY TO HAVE A SAFETY ISSUE LIKE THIS REPAIRED. I HAVE CONTACTED FORD AND MERCURY DEALERS CONCERNING THIS, AND HAVE BEEN TOLD THERE ARE NO RECALLS ON THIS VEHICLE. THIS PROBLEM KEEPS HAPPENING MORE OFTEN AND MAKES IT NEARLY IMPOSSIBLE TO DRIVE THE CAR AT NIGHT. YOU CAN USE THE PASSING LIGHTS, BUT THAT IS VERY DANGEROUS, BECAUSE IT BLINDS OTHER DRIVERS. *TR

TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS LS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE HEADLIGHTS WOULD SUDDENLY SHUT OFF AND ON AN INTERMITTENTLY. IN ORDER TO KEEP THE LIGHTS ON HE HAD TO HOLD CONTINUE HOLDING THE HIGH BEAM SWITCH, UNTIL HE DROVE ONTO THE EMERGENCY LANE AND RESTARTED THE VEHICLE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO ADVISED HIM THAT THE FAILURE MAY BE CAUSED BY THE LIGHT CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED HIM THAT THEY WOULD CONFIRM WHETHER OR NOT THERE WERE ANY BULLETINS REGARDING THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. UPDATED 04/15/11*LJ THE CONSUMERS HAS SINCE SOLD THE VEHICLE. UPDATED 05/02/11

WHILE TRAVELING IN HEAVY TRAFFIC AT NIGHT WITH MY 2005 MERCURY GRAND MARQUIS SUDDENLY AND WITHOUT WARNING MY HEADLIGHTS TURN OFF AND I WAS SCARRED TO DEATH,I"M A 65 YEAR OLD LADY AND I HAVE NEVER BEEN SO SCARED!I PULLED TO THE SIDE OF THE ROAD AND AFTER 5 MINS THEY COME BACK ON I MAKE IT HOME BUT IN A 15 MILE TIME THEY TURNED OFF EVERY COUPLE OF MINUTES. *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 44 MPH, THE CONTACT APPLIED THE BRAKES AND THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS AND THE ENGINE ROARED LOUDLY. THE VEHICLE ATTEMPTED TO ACCELERATE BUT THE CONTACT APPLIED THE BRAKES ABRUPTLY. THE VEHICLE THEN GRADUALLY BEGAN TO DECELERATE TO APPROXIMATELY 30 MPH. HE THEN DISENGAGED THE OVERDRIVE FEATURE AND ONCE THE VEHICLE REACHED A SPEED OF 30 MPH, THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 8,770.

AUTOMATIC HEADLIGHTS ON VEHICLE SHUT OFF WHILE DRIVING AND CANNOT BE TURNED ON OR RESET MANUALLY. LIGHTS EVENTUALLY TURN BACK ON WHEN VEHICLE IS NOT IN MOTION, BUT DURATIONS ARE RANDOM. HIGH BEAMS WORK WHEN LEVEL IS HELD DOWN. HAS HAPPENED 3 TIMES TO US IN A WEEK, 31 JAN 2011 BEING MOST RECENT EVENT. VEHICLE HAS 52000 MILES ON IT AND IS GOOD RUNNING ORDER. *LN

TL- THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT NOTICED THAT AFTER TRAVELING 25 MILES OR MORE, THE HEADLAMPS WOULD FAIL, CAUSING REDUCED VISIBILITY FORCING THE USE OF HIGH BEAMS. THE DEALER WAS NOTIFIED WHO WAS UNAWARE OF THE ISSUE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE LIGHT SWITCH; HOWEVER SHE CONTINUED TO EXPERIENCE THE SAME PROBLEM. THE CONTACT DID NOT INFORM THE MANUFACTURER NOR HAD THE VEHICLE BEEN REPAIRED. THE CURRENT MILEAGE WAS 100,000 AND THE FAILURE MILEAGE WAS 99,000.

2005 MERC., HEAD LIGHTS GO OFF OR DON'T COME ON FOR A MILE OR TWO. SWITCH ON MANUAL OR AUTO. DEALER HAD CAR FOR TWO DAYS, SAID ALL CHECKED OK. *TR

IN THE LAST TWO WEEKS WHEN PUTTING TURN SIGNAL ON THE HEADLIGHTS GO OUT. *TR

I WAS DRIVING ON I-81 AT NIGHT, I OPERATED MY LEFT TURN SIGNAL WHILE ACCELERATING TO ABOUT 75 MPH TO PASS A TRUCK AND MY HEADLIGHTS WENT OUT. I ACCIDENTLY FORCED THE HIGH BEAM ON BY FLIPPING THE TURN/HIGH BEAM LEVER AND I HELD THE LEVER IN THAT POSITION UNTIL I COULD RETURN TO THE RIGHT LANE BEHIND THE TRUCK AND STOP ON THE ROADSIDE. TO SAY I THOUGHT I WAS GOING TO DIE IS NOT SIMPLY DRAMA. THE WORST PART WAS NOT KNOWING IF MY BRAKE LIGHTS WERE WORKING. WHILE OFF THE ROAD, I COULD NOT DUPLICATE THE FAILURE. I PUT ON THE LOW BEAM AND PROCEEDED ON I-81. AFTER SOME MILES, I AGAIN TRIED THE LEFT TURN SIGNAL AND AGAIN THE LIGHTS WENT OUT. THIS TIME I WAS READY, AND USED THE HIGH BEAM LEVER TO GET TO THE ROADSIDE. AGAIN I COULD NOT DUPLICATE THE FAILURE. I EXITED AS SOON AS POSSIBLE, RUNNING ON LOW BEAM, AND THE LIGHTS WENT OUT AGAIN ON THE RAMP WHEN I OPERATED THE LEFT TURN SIGNAL. I CONTINUED TO OCALA BY WAY OF ATLANTA, RUNNING IN DAYLIGHT ONLY. I TOOK THE CAR TO OCALA FORD AS SOON AS I ARRIVED IN OCALA. THE DEALER HAD THE CAR SEVERAL DAYS AND FINALLY DUPLICATED THE FAILURE. THEY REPLACED A MODULE AT THE COST OF $786.00 AND SAID THE CAR WAS SAFE TO DRIVE. NO REPAIR WAS DONE TO THE TURN SIGNAL. I GOT THE MODULE FROM THE DEALER AND SENT IT TO NHTSA FOR TESTING TO DETERMINE IF IT ACTUALLY WAS DEFECTIVE. IF NOT, THEN MY CAR PRESENTS A RISK TO EVERYONE SHARING THE HIGHWAY WITH ME AT NIGHT, BECAUSE THE PROBLEM WOULD STILL BE THERE. IN MY OPINION, SUDDEN AND CATASTROPHIC FAILURE SUCH AS

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE HEADLIGHTS AND TAILLIGHTS FAILED. THE FAILURE OCCURRED ON A INTERMITTENT BASIS. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THAT FAILURE WAS CAUSED BY A DEFECT IN THE LIGHTING CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.

TIRES FROM WALMART STORE#1541, WITH LESS THEN 10,000, ROTATED & BALANCED,AT 45-55 MPH TIRES WOBBLE & SHAKE. THEY REBALANCED THEM TODAY X2 BUT STILL NOT CORRECT AT 50-60 MPH THEY STILL WOBBLE. I JUST COULDN'T GO BACK A THIRD TIME. THE STORE MANAGER JUST SAID FIX THEM TO HIS STAFF AND WALKED AWAY. *TR

TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS SHUT ON AND OFF INTERMITTENTLY; HOWEVER, THE HIGH BEAMS CONTINUE TO FUNCTION. THE HEADLIGHT SWITCH WAS REPLACED, BUT THAT DID NOT CORRECT THE FAILURE. THE DEALER STATED THAT HEADLIGHT MODULE CAUSED THE FAILURE. THE CONTACT WAS CONCERNED ABOUT THE SAFETY ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 60000. UPDATED 03/07/11*LJ

TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING AT ANY SPEED, THE CONTACT NOTICED THAT ALL THE LIGHTS ON THE VEHICLE WOULD SUDDENLY SHUT OFF WITHOUT WARNING AND THE CONTACT WAS FORCED TO USE THE HAZARD LIGHTS. THE DEALER WAS NOTIFIED BUT WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS INFORMED AND THE CONTACT WAS AWAITING A RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 59,000.

TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE HEADLIGHTS WOULD INTERMITTENTLY TURN OFF AND BACK ON. THE VEHICLE WAS INSPECTED BY A INDEPENDENT MECHANIC WHO REPLACED THE TURN SIGNAL SWITCH BUT THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.

TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING 25 MPH AT NIGHT, BOTH HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT HE WOULD HAVE TO REPLACE THE ENTIRE UNIT. THE VEHICLE WAS THEN TAKEN TO A LOCAL REPAIR SHOP WHERE THE LIGHTS WERE REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000. UPDATED 03/16/11

HOOD WAS OPEN WHILE CHECKING OIL ETC. IT SUDDENLY FELL DOWN ON ME WITHOUT WARNING, HAVE CUT ON MY RIGHT EYEBROW IT COULD HAVE BEEN VERY SERIOUS IF I WAS IN ANOTHER POSITION. WAS IN MY GARAGE AND NO WIND WAS CAUSE PROBABLY WEAK STRUTS. HAVE NOT YET CHECK IT OUT. *TR

TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 55 MPH ALL OF THE EXTERIOR LIGHTS SHUT OFF. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND AFTER TAPPING ON THE DASHBOARD THE LIGHTS CAME BACK ON. THE FAILURE HAD SINCE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND REPAIRED; YET, THE FAILURE CONTINUED TO OCCUR. THE FAILURE MILEAGE WAS 87,000. THE CURRENT MILEAGE WAS 87,500.

WAS DRIVING ON FRREWAY AT NIGHT WHEN LIGHTS TURNED OFF PULLED OVER ON SIDE OF THE FREEWAY SWITCH THE LIGHTS ON OFF FOR ABOUT 3 MIN THEN THEY TURNED ON. SINCE THEN IT HAS BEEN A VERY LIFE THREATNING SITUATION WHEN DRIVING AT NIGHT LIGHTS TURN OFF MORE FREAQUENTY READY TO SUE FORD FOR NOT TAKEING RESPONSOBILITY AND ISSUING A NATIONAL RECALL FOR THIS DEFFECT. I WAS TOLD BY A CLOSE FRIEND THAT WORKS FOR A MERCURY DEALER THAT IT IS THE LIGHTING CONTROL MODULE AND THAT ALL POLICE VEHICLES WITH THIS PROBLEM HAD THEM REPLACED.

HEADLIGHTS TURN OFF WITHOUT WARNING, DRIVING ON DARK STREETS AT NIGHT COULD BE DANGEROUS. AFTER A SEARCH FOUND THOUSANDS OF SAME COMPLAINTS, LIGHTING CONTROL MODULE SEEMS TO BE THE PROBLEM. THE PART IS VERY EXPENSIVE, NOT COUNTING LABOR. *TR

2005 MERCURY GRAND MARQUIS 85,000 MILES, HEADLIGHTS GO OUT AT ANY SPEED WHEN HITTING A BUMP OR POT HOLE. NO HIGH BEAM OR LOW BEAMS BUT FLASH TO PASS WILL LIGHT BOTH HIGH AND LOW IF TURN SIGNAL ARM IS HELD BACK. *TR

TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT WAS DRIVING AT NIGHT APPROXIMATELY 40 MPH WITH THE HEADLIGHTS ACTIVATED, AND AFTER THIRTY MINUTES, THE HEADLIGHTS BECAME INOPERATIVE. THE CONTACT ACTIVATED THE HI-BEAMS AND CONTINUED DRIVING. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY STATED THAT THE LIGHTING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000. UPDATED 02/23/11 *BF THE CONSUMER STATED THE HEADLIGHTS CONTINUE TO MALFUNCTION. THE LIGHTS WOULD GO OUT WHILE THE CONSUMER WAS DRIVING. UPDATED 03/07/11

2005 MERCURY GRAND MARQUIS HEADLAMP FAILURE HEADLAMPS FAIL TO COME ON, CAN NOT SEE TO DRIVE AT NIGHT UNLESS HOLDING HIGH BEAMS ON. THE HEAD LAMPS ON LOW BEAM DO NOT WORK AT, I AM ONLY ABLE TO DRIVE THIS CAR DURING THE DAY TIME BECAUSE I AM UNABLE TO PAY THE 730.00 TO REPAIR THE MODULE. THE CAR IS ONLY 5 YEARS OLD. I HAVE BEEN UNSUCCESSFUL AT FINDING A USED PART. THE PROBLEM STARTED IN JULY OF 2010 AND IT NOW OCTOBER. *TR