I PURCHASED A 2005 GRAND MARQUES FROM THIS COMPANY. I WAS DRIVING ONE DAY (11/5/07) WHEN THE VEHICLE CAUGHT ON FIRE, I WAS LUCKY ENOUGH TO BE IN FRONT OF FIRESTONE SERVICE STATION. AS SOON AS I EXIT THE VEHICLE THE ENGINE BURST INTO FLAMES. FIRESTONE ALONG WITH THE ASSISTANT OF THE CHARLOTTE FIRE DEPT CAME TO MY RESCUE SIDING THAT IT WAS AN ELECTRICAL FIRE. THE CAR WAS TOWED BACK TO THE DEALER FOR REPAIR. AFTER ADMITTING THAT IT WAS A MALFUNCTION OF THE SENSOR IN THE HEATING ELEMENT, INSURANCE COMPANY WAS OFF THE HOOK. BUT I'M LEFT TO FIGHT OF NOT WANTING TO REPAIR A BURNT ENGINE AND REPAINTING THE CAR. WHAT I'MASKING FOR IS A CAR OF EQUAL VALUE. MY ARGUMENT IS THAT IF LIST ON CAR FACTS, THE VEHICLE IS NO LONGER WORST WHAT I OWE. PLUS SIX WEEKS PRIOR TO THE FIRE I HAD JUST PAID 1500.00 FOR MY 30,000 SERVICE. I RECEIVED A RESPONDS FOR BBB THAT MERCY STATES THAT IT NOT THEIR FAULT, BUT A MANUFACTURER DEFECT. I'M DESPERATE NEED OF ASSISTANT ON WHAT TO DO NEXT. AND/OR WHAT OTHER OPTIONS DO I HAVE OTHER THAT EXCEPTING A REPAIR JOB WITH NO GUARANTEE. SO FAR I HAVE NOT RECEIVED MY VEHICLE BACK FROM THE DEALER QUEEN LINCOLN MERCY, IT IS STILL BEEN REPAIRED. *TR
2005 Mercury Grand Marquis complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →
2005 MERCURY GRAND MARQUIS CAUGHT FIRE. CONSUMER STATES THE ENGINE IGNITED THE FIRE WHEN SHE TURNED INTO A PARKING LOT. SHE STATED THAT THERE WAS NO APPARENT REASON FOR THE FIRE. *KB THE CONSUMER WAS INFORMED THE FIRE WAS DUE TO AN ELECTRICAL DEFECT. *JB
TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE VEHICLE HAS VOGUE CUSTOM BUILT RADIAL IX TIRES, SIZE 235/SSR17 (NA). WHILE DRIVING 55 MPH, THE CONTACT HEARD A LOUD BANG AND THEN THE VEHICLE SWERVED. HE NOTICED THAT THE TREAD SEPARATED FROM THE DRIVER SIDE FRONT TIRE. THE DEALER STATED THAT THE CAUSE OF FAILURE APPEARED TO BE A DAMAGED TIRE. THE FAILURE MILEAGE WAS 35,000 AND CURRENT MILEAGE WERE 37,000.
2005 MERCURY GRAND MARQUIS WITH DEFECTIVE TIRES CUSTOMER STATES THAT THE TIRES ARE COMING APART AROUND THE WHITE SIDE WALLS**CC THE TIRES WERE BY MICHELIN. *JB
TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING 2 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING TO APPROXIMATELY 75 MPH. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. THE FAILURE CAUSED HER TO CRASH INTO A FIRE HYDRANT. THE DRIVER SUSTAINED A BROKEN BACK AND THE FRONT SEAT PASSENGER SUSTAINED A BRUISED BOWEL AND INTERNAL BLEEDING. THE VEHICLE WAS DESTROYED. AS OF JULY 16, 2007, THE DEALER HAS BEEN UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE CURRENT MILEAGE IS 32,000 AND FAILURE MILEAGE WAS 31,900.
TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING 15 MPH AND MAKING A RIGHT TURN, THE ENGINE FAILED AND THE VEHICLE LOST POWER. THE VEHICLE WAS STRUCK ON THE REAR BUMPER BY ANOTHER VEHICLE. A FEW MINUTES LATER, THE CONTACT WAS ABLE TO RESTART HER VEHICLE AND DROVE TO A MECHANIC. DUE TO A COMPUTER ISSUE, THE MECHANIC WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE NEXT DAY, THE DEALER DIAGNOSED THE CAUSE OF FAILURE AS PROBLEM WITH THE THROTTLE BODY, BUT DID NOT REPAIR THE VEHICLE. THE FAILURE HAS CAUSED THE CONTACT TO HAVE PANIC ATTACKS AND TO SEEK A PHYSICIAN FOR MEDICATION. SHE HAS NOT DRIVEN THE VEHICLE SINCE. THE CURRENT AND FAILURE MILEAGES WERE 20,194.
2005 GRAND MARQUIS PARKING BRAKE FAILED DROPPING CAR INTO REVERSE. RUNIING OVER DRIVER AND CRASHING INTO PARKED VEHICLE. *AK
2005 MERCURY GRAND MARQUIS BRAKE FAILURE. **CC THE CONSUMER STATED WHEN HE ATTEMPTED TO APPLY THE BRAKES, THE VEHICLE SLOWED MOST OF THE WAY DOWN TO THE STOP, THEN THE CONSUMER LOST CONTROL OF THE VEHICLE AND ENDED UP STOPPING 10 TO 20 FEET OF WHERE HE INTENDED TO STOP. THE CONSUMER BELIEVED THERE WAS A SERIOUS BRAKE ISSUE WITH THE VEHICLE. THE CONSUMER RETURNED THE VEHICLE TO THE DEALER AND THE CONTRACT WAS CANCELLED. THE CONSUMER STATED A RENTED A 2006 LINCOLN TOWN CAR AND IT EXHIBITED THE SAME BRAKE FAILURE TWICE IN A SHORT TIME. THE BRAKES DID NOT STOP THE VEHICLE IN A CONTROLLED MANNER. *JB SEE ALSO 10184790. *DSY
WHEN VEHICLE BRAKES ARE APPLIED, VEHICLE BEGINS TO ACCELERATE. THE VEHICLE REQUIRES EXTREME PRESSURE IN ORDER TO HAVE IT STOP. ON ONE OCCASION I WAS FORCED TO PASS A STOP LIGHT. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP ON THESE OCCASIONS HOWEVER DEALERSHIP IS UNABLE TO REPLICATE THE PROBLEM. THEY HAVE NOT REPLACED ANY PARTS AND ARE NOW CONSIDERING INSTALLING A "BLACK BOX" TO RECORD THE INCIDENT IF IT OCCURS IN THE FUTURE AND FIGURE OUT WHAT IS CAUSING THE PROBLEM. *JB
TWO PROBLEMS WITH THE HORN SINCE I PURCHASED MY CAR IN DEC 2004: 1) SOUNDS WHEN I HAVEN'T EVEN HIT IT AT ALL AND 2) WON'T SOUND WHEN I NEED IT UNLESS I HIT IT IN EXACTLY THE RIGHT PLACE WHICH SEEMS TO CHANGE EVERY TIME I NEED IT! A COUPLE OF TIMES WHEN IT SOUNDED ON IT'S OWN IT LASTED ALMOST A FULL MINUTE! HITTING IT HAD NO EFFECT. AND THEN, A COUPLE OF TIMES WHEN I NEEDED IT, IT NEVER SOUNDED! THIS SCARES THE I-DON'T-KNOW-WHAT OUT OF ME AND EVERYONE AROUND ME! I'VE TAKEN IT TO DARCARS ON BRANCH AVENUE IN MARLOW HEIGHTS, MD. A NUMBER OF TIMES IN 2006. THEY WERE ABLE TO REPEAT SYMPTOMS, AND DID DO SOMETHING THAT FIXED PROBLEMS FOR AWHILE. BUT PROBLEMS KEEP RESURFACING. SECOND WEEK OF JAN 2006, HORN WENT OFF ON IT'S OWN WHILE I WAS IN A CURVE TO THE RIGHT, AND THE CAR TO THE LEFT OF ME ALMOST WENT OFF THE ROAD. SERIOUS SAFETY ISSUE!! ALMOST BETTER TO NOT EVEN HAVE THIS HORN! *JB
DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT LOW SPEEDS, A SQUEAKING NOISE WAS PRESENT. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE SQUEAKING NOISE WAS NORMAL, AND THAT WAS THE WAY THE BRAKES WERE DESIGNED. THE MANUFACTURER WAS NOT ALERTED. UPDATED 01/10/07. *JB
FAX ON BEHALF OF (FL) REQUEST STATISTICS OF WINDOW REGULATORS BEING REPLACED ON THE MERCURY GRAND MARQUIS AND IF A RECALL WILL BE ORDERED. *TS *JB THE CONSUMER WAS UNABLE TO CLOSE THE WINDOW. *NM
ON SATURDAY, OCT. 21, 2006 AT APPROXIMATELY 12:00PM I WAS DRIVING ON I-95 JUST SOUTH OF PORT SAINT LUCIE FLORIDA, TRAVELING AT 70 MPH, WHEN I EXPERIENCED A CATASTROPHIC BLOW OUT OF THE RIGHT REAR TIRE ON MY 2005 MERCURY GRAND MARQUIS, WITH 14,980 MILE ON THE ODOMETER. THE TIRES WERE ALL ORIGINAL EQUIPMENT TIRES. THE VEHICLE SUSTAINED NO DAMAGE BUT THE SIDEWALLS WERE COMPLETELY SHREDDED, AFTER TRAVELING ABOUT 500 TO 600 FEET TO PULL OVER TO THE SHOULDER OF THE ROADWAY. I HAD TO PURCHASE A NEW MICHELIN TIRE AT A COST OF $144.96 -WITH A 65,000 MI. WARRANTY! THE TIRE THAT BLEW WITH LESS THAN 14,980MI WAS NOT WARRANTED OR PRO RATED BY THE DEALER OR BY MICHELIN. I DID NOT RUN OVER ANYTHING IN THE ROADWAY, AND BROUGHT THE TIRE TO TWO DIFFERENT TIRE SHOPS AND THEY COULD NOT FIGURE OUT WHAT HAPPENED. I CALLED MICHELIN AND THEY TOLD THERE WAS NOTHING THEY COULD DO. THIS IS RIDICULOUS! MICHELIN, ADVERTISES ITSELF AS ONE OF THE "SAFEST" TIRES ON THE ROAD, -WELL THIS PARTICULAR ONE CERTAINLY WAS NOT. IT IS A P225-60R16 ENERGY LX4. I AM REPORTING THIS IN HOPE YOU MAY BE ABLE TO GET MICHELIN TO HELP DEFRAY THE COST OF THE NEW TIRE, AND OR SEE IF THERE IS A SAFETY DEFECT WITH THIS STYLE OF TIRE, WHICH MAY WARRANT FURTHER ACTION. I REMAIN ANXIOUSLY AWAITING YOUR REPLY. *NM
DT*: THE CONTACT STATED WHILE BACKING OUT OF A PARKING SPACE AT 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE SURGED IN REVERSE. THE CONTACT SHIFTED INTO NEUTRAL, THE ENGINE REVVED, AND THE TACHOMETER ROSE QUICKLY. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER WAS UNABLE TO DUPLICATE OR DETERMINE THE PROBLEM. THE DEALER TOLD THE CONSUMER, THE INCIDENT WAS DUE TO DRIVER ERROR AND WHEN SHE APPLIED THE BRAKE SHE INADVERTENTLY PRESSED THE ACCELERATOR AS WELL. UPDATED 09/11/06. *JB
DT*: THE CONTACT STATED THE VEHICLE'S AIRBAGS DID NOT DEPLOY AFTER COLLIDING HEAD ON WITH ANOTHER VEHICLE. THE CONTACT APPROACHED A TRAFFIC LIGHT AT 30 MPH TO TURN LEFT WHEN ANOTHER VEHICLE RAN THE RED LIGHT AND CAUSED THE COLLISION. THE AIR BAGS DID NOT DEPLOY AND INJURIES WERE SUSTAINED. THE POLICE WAS CONTACTED AND A REPORT WAS TAKEN. THE VEHICLE WAS TOWED TO THE DEALER WHO OFFERED NO EXPLANATION AS TO WHY THE AIR BAGS DID NOT DEPLOY. UPDATED 08/29/06. *JB
2005 GRAND MARQUIS PASSENGER SIDE AIR BAG LIGHT ILLUMINATED. *TS THE AIR BAG LIGHT REMAINED ON UNLESS THE PERSON SITTING IN THE PASSENGER SEAT WEIGHED 190 LBS OR MORE. A REPRESENTATIVE OF THE MANUFACTURER CALLED AND EXPLAINED THAT DID EVERYTHING THEY COULD DO UNTIL THE PART WAS RECALLED. *NM
KNOCKING NOISE FROM ENGINE/TRANSMISSION AREA WHEN CAR IS STOPPED AT IDLE, TRANSMISSION IN GEAR, WINDOWS CLOSED AND HEATER FAN OFF. PROBLEM: INTERMITTENT, ERRATIC, MUFFLED KNOCKING NOISE. HEARD FROM INSIDE THE CAR. *JB
DT*: THE CONTACT STATED THE HORN ONLY SOUNDED WITH EXTREME PRESSURE BEING APPLIED TO THE RIGHT SIDE OF THE STEERING WHEEL. THE HORN DID NOT SOUND WHEN ANY OTHER AREA OF THE STEERING WHEEL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO DETERMINED THE HORN WAS NOT WORKING PROPERLY, BUT COULD NOT DETERMINE HOW TO REMEDY THE PROBLEM WITHOUT POSSIBLY CAUSING THE AIRBAG TO DEPLOY. THE ONLY WORK COMPLETED BY THE DEALER WAS AN ATTEMPT TO REMOVE THE STEERING WHEEL COVER TO INSPECT THE HORN CONNECTION. THIS RESULTED IN THE HORN SOUNDING CONTINUOUSLY. THEREFORE, THE DEALER DISCONNECTED IT COMPLETELY. THE DEALER, WHO WAS A FORD DEALER, RECOMMENDED TAKING THE VEHICLE TO A MERCURY DEALER FOR FURTHER INSPECTION. THE MANUFACTURER HAS NOT BEEN CONTACTED. THE HORN HAS SINCE BEEN REPAIRED. UPDATED 05/30/06. *AK
THE STEERING BOLTS CAME OUT OF MY STEERING WHEEL WHILE DRIVING MY 2005 GRAND MARQUIS. NOTHING LED UP TO THIS SITUATION - THERE WAS NO WARNING. HAD I NOT BEEN GOING ON A 25 MPH 2 LANE ROAD THIS COULD HAVE BEEN CATASTROPHIC. INSTEAD, I ENDED UP HALF WAY IN A DITCH BLOCKING THE RIGHT HAND LANE OF TRAFFIC. I WAS TOLD FROM MY DEALERSHIP, KINGSLAND FORD MERCURY LOCATED ON HIGHWAY 40, PER THE SERVICE MANAGER MONTY THAT THIS WAS A RESULT OF THE MANUFACTURER AND MY CAR CAME OFF THE LINE THAT WAY. I HAVE CONTACTED CUSTOMER SERVICE AND OF COURSE THE DEALERSHIP AND THERE IS NO RECALL TO MY KNOWLEDGE ABOUT THESE STEERING BOLTS. *JB
THE VEHICLE WAS PURCHASED ON JANUARY 26 2006 NEW WITH LEES THAN 100 MILES ON IT. WHILE AT A COMPLETE STOP IN A PARKING PLACE WITH MY RIGHT FOOT ON THE BRAKE PEDAL AND HAND ON GEAR SHIFT TO PLACE THE CAR IN PARK IN FRONT OF A NURSING HOME. SUDDENLY THE CAR ACCELERATED FORWARD OUT OF CONTROL WITH ENOUGH SPEED IN THE SHORT DISTANCE TO GO THROUGH A WALL INTO A ROOM OF THE NURSING HOME. LUCKILY THE ROOM IN THE NURSING HOME WAS UNOCCUPIED. I DID SUFFER AN INJURY TO THE TOP AND RIGHT SIDE OF MY RIGHT FOOT, WHEN I ATTEMPTED TO PULL THE ACCELERATOR UP WITH MY RIGHT FOOT AND PLACING MY LEFT FOOT ON THE BRAKE PEDAL. THE CAR DID NOT STOP ACCELERATING UNTIL THE IMPACT INTO THE NURSING HOME. THE CAR WAS TOWED TO THE DEALERSHIP THE SAME DAY AND THE OWNER OF THE DEALERSHIP AND SERVICE PERSONNEL WAS NOTIFIED OF THE POSSIBLE DEFECT. TO THIS DATE THE DEALERSHIP HAS NOT RESPONDED TO MY CONCERNS. *NM
DT*: THE CONTACT STATED THE VEHICLE HAS BEEN TO THE DEALERSHIP NUMEROUS TIMES BECAUSE THE BRAKES ARE DEFECTIVE. WHEN PRESSURE IS APPLIED TO THE BRAKE PEDAL, THE PEDAL INTERMITTENTLY GOES TO THE FLOOR. MOST OFTEN THIS OCCURS WHILE STARTING THE VEHICLE AND PLACING IT IN GEAR. ON ONE OCCASION A POWER BOOSTER WAS REPLACED ON THE BRAKE SYSTEM. THIS DID NOT CORRECT THE PROBLEM. ON ANOTHER OCCASION, THERE WAS A PEDAL PRESSURE TEST PERFORMED. THE DEALERSHIP DETERMINED THE PRESSURE WAS A LITTLE LOW, BUT NOT ENOUGH FOR CONCERN.
DT*: THE CONTACT STATED WHILE EXITING THE VEHICLE, THE OCCUPANTS GET SHOCKED BY STATIC ELECTRICITY FROM THE DOOR. THE DEALERSHIP SUGGESTED FABRIC SOFTENER BE SPRAYED IN THE VEHICLE, BUT THIS HAS NOT REMEDIED THE PROBLEM. *AK
DT*: THE CONTACT STATED WHILE DRIVING 65 MPH WHEN APPLYING BRAKE PRESSURE THE CRUISE CONTROL WOULD NOT DISENGAGE. THE DEALERSHIP AND MANUFACTURER WAS NOT ALERTED. UPDATED 03/22/06. *JB
DT*: THE CONTACT STATED THE VEHICLE WAS NOT EQUIPPED WITH QUAD SUN VISORS. THE ORIGINAL SUN VISORS COVERED ONLY ONE DIRECTION. THE MANUFACTURER WAS INFORMED OF THE PROBLEM. HOWEVER, THE CONTACT PURCHASED ADDITIONAL SUN VISORS TO COVER BOTH THE WINDSHIELD AND THE SIDE WINDOW AT THE SAME TIME.
THIS CAR HAS A DANGEROUS DEFECT. RANDOMLY WHEN IN A STATIONARY POSITION, BY HOLDING THE BRAKES, THE ENGINE AND TRANSMISSION SOMETIMES SUDDENLY ACCELERATES POWERFULLY, MAKING IT DIFFICULT TO HOLD THE CAR. I NOTIFIED THE DEALER ABOUT THIS DEFECT, SEVERAL TIMES IN WRITING AND BY PHONE. DEC, 29, 2005 THEY TOOK IT ON A DRIVE, AND CLAIMED TO HAVE FOUND NO DEFECT. SUBSEQUENTLY, JAN, 15, 2006 AT APPROXIMATELY 1:00 PM, I WAS STOPPED AT A RED LIGHT ON GRAND ST. NYC BEHIND AN SUV, BY HOLDING THE BRAKES, ALL OF A SUDDEN IT ACCELERATED, AND IT WAS IMPOSSIBLE TO HOLD THE CAR. IT SLAMMED INTO THE SUV IN FRONT OF ME, SMASHING MY FRONT. LUCKILY, THE SUV WAS NOT DAMAGED. BUT EVEN MORE LUCKILY, WE DID NOT GET HURT, (I HAD IN THE CAR MY WIFE, AN ADULT DAUGHTER, AND 2 GRAND CHILDREN). IN ADDITION, I GUESS WE WERE EXTRA LUCKY THAT WE HAD THE SUV IN FRONT OF ME, WHICH AVERTED A CATASTROPHIC MOWING DOWN OF PEDESTRIANS CROSSING. THE DEALERS TOOK IN THE CAR, AND NOTIFIED ME YESTERDAY, JAN, 19, 2006, THAT THEY RAN TESTS AND FIND NOTHING WRONG WITH THE CAR. *JB
ON THREE OCCASIONS WHEN SHIFTING FROM PARK TO REVERSE THE ENGINE SPED UP (ACCELERATED DRASTICALLY) CAUSING THE WHEELS TO SPIN AND ONLY BY QUICK APPLICATION OF THE BRAKE WAS AN INCIDENT AVOIDED. I DROVE INTO A PARKING SPACE, PUT THE CAR IN PARK, THEN NOT SATISFIED WITH THE POSITION I ATTEMPTED TO BACK UP, THAT'S WHEN THE CAR ACCELERATED. *JB
DT: THE CONTACT STATED WHILE GOING THROUGH AN INTERSECTION ANOTHER VEHICLE RAN A STOP SIGN AND STRUCK THE CONTACT'S VEHICLE ON THE SIDE. UPON IMPACT, THE CONTACT'S VEHICLE WAS KNOCKED INTO ANOTHER LANE AND WAS HIT HEAD ON BY A THIRD VEHICLE. THIS SECOND IMPACT CAUSED THE OTHER VEHICLE TO TAIL SPIN AND WAS HIT IN THE REAR BY THE FIRST VEHICLE. THE SIDE AIR BAGS DIDN'T DEPLOY, BUT THE FRONTAL AIR BAGS DID. THE CONTACT WAS WEARING A SEAT BELT AT THE TIME OF THE CRASH. THERE WAS EXTENSIVE DAMAGE TO THE SIDE OF THE VEHICLE, THE OUTER COLUMN WAS PUSHED INTO THE SEAT, AND THE DASHBOARD CAME APART. THE CONTACT AND PASSENGER SUSTAINED INJURIES. THE VEHICLE WAS TOTALED BY THE INSURANCE COMPANY. *AK UPDATED 01/25/06. *JB
ROUGH ENGINE IDLE, DEALER REPS SAY "ALL THE NEW ONES DO IT", "IT'S NORMAL". I HAVE ASKED THEM ABOUT IT ON SEVERAL OCCASIONS SINCE PURCHASING THE CAR. MY 2005 MARQUIS DOES NOT GET NEARLY THE GOOD GAS MILEAGE THE 2001 MARQUIS DID WITH THE SAME ENGINE. THE DEALER TOLD ME "YOU CAN'T COMPARE CARS". *NM
ROUGH ENGINE IDLE, DEALER REPS SAY 'ALL THE NEW ONES DO IT', 'IT'S NORMAL'. I'VE ASKED THEM ABOUT IT ON SEVERAL OCCASIONS SINCE PURCHASING THE CAR. NOT NEARLY AS GOOD GAS MILEAGE AS OUR 2001 GRAND MARQUIS GOT, WAS TOLD BY THE DEALER, "YOU CAN'T COMPARE CARS'. *NM
DT: THE CONTACT STATED WHILE DRIVING WITH THE CRUISE CONTROL SET ON 63 MPH AND GOING UP A SMALL HILL, CRUISE CONTROL SPED THE VEHICLE UP TO 71 MPH. HE HAD TO TAKE THE VEHICLE OUT OF CRUISE CONTROL TO SLOW THE VEHICLE DOWN. HE FELT THIS WAS A SAFETY ISSUE. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP TWICE CONCERNING THIS PROBLEM. THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *AK UPDATED 01/19/06. *JB
DT: THE CONSUMER STATED THAT THE ACCELERATOR STUCK THREE TIMES. THE OWNER WAS BACKING OUT OF THE DRIVEWAY AND WENT TO GIVE THE CAR GAS AND THE ACCELERATOR STUCK. THE DRIVER ENDED UP IN A DITCH. THIS HAPPENED WHILE DRIVING AT LOW SPEEDS AT 25 MPH. THE CAR IS AT THE DEALERSHIP TO BE INSPECTED. THE DEALER COULD NOT IDENTIFY THE CAUSE OF THE PROBLEM. THIS HAS NOT BEEN REPORTED TO THE MANUFACTURER. A POLICE REPORT WAS TAKEN. *AK *JB
DT: CONSUMER STATES THAT HE RENTED A 2005 MERCURY GRAND MARQUIS WHICH HE BACKED INTO THE DRIVEWAY,AND PUT THE VEHICLE INTO DRIVE FROM REVERSE THE VEHICLE ACCELERATED ACROSS STREET, THROUGH A NEIGHBOR'S LAWN AND THROUGH A HEDGE INTO A NEIGHBOR'S CAR. THERE WAS A POLICE REPORT FILED. THE INVESTIGATING OFFICERS THOUGHT IT WAS A MECHANICAL MALFUNCTION. CONSUMER WAS NOT CITED FOR THIS INCIDENT. HERTZ RENTAL HAD VEHICLE TOWED TO THE SERVICE CENTER.*AK
DT: CONSUMER STATES THE OVERHEAD CONSOLE CAME DOWN IN FRONT OF THE REAR VIEW MIRROR BLOCKING THE TOP OF THE MIRROR. CONSUMER CAN N' T SEE PROPERLY OUT OF THE MIRROR. HE CALLED FORD AND THE DEALER TO ASK IF HE COULD ADJUST THE REARVIEW MIRROR SOMEHOW IN THE DOWN POSITION. BOTH SAID THERE WAS NO SOLUTION FOR THIS. SERVICE DEPT SAID THERE HAD BEEN SEVERAL COMPLAINTS ABOUT THIS SAME PROBLEM. *AK *JB
DT: WHEN APPLYING BRAKE PEDAL PRESSURE THE PEDAL GOES PAST THE ACCELERATOR TO THE FLOOR, MOST OFTEN THIS OCCURS WHEN STARTING THE VEHICLE AND PLACING IT IN GEAR. WHEN THIS OCCURS IT IS EASY TO HIT THE GAS PEDAL AS WELL WHEN TRYING TO APPLY BRAKE PRESSURE. THIS CAUSES THE TIRES TO SQUEAL AND THE CAR TO LUNGE FORWARD. HAS BEEN TO A DEALER WHO SAID HE WOULD HAVE A SERVICE MANAGER CALL THE CONSUMER ABOUT THIS PROBLEM, BUT HE NEVER RETURNED THE CALL. THE SERVICE REPRESENTATIVE NOTED THERE WAS NOTHING WRONG. NO REPAIRS OR CHANGES HAVE BEEN MADE. *AK
2005 MERCURY GRAND MARQUIS THE HORN DOES NOT WORK I TOOK IT TO ROLLING HILLS FORD IN CLERMONT FLORIA AND IT STILL DOES NOT WORK
HORN ON 2005 MERCURY GRAND ARQUIS WORKS INTERMITTENTLY
DT: HORN DOES NOT BLOW. NOTICED ALMOST IMMEDIATELY AFTER PURCHASING VEHICLE. DEALER DID NOT KNOW HOW TO FIX, SAID ALL MODELS HAD THIS PROBLEM. *TT CONSUMER STATES THAT AFTER CONTACTING NHTSA AND FORD 3 DAYS LATER, CONSUMER RECEIVED A CALL TO BRING THE CAR IN FOR REPAIRS AND IT ONLY TOOK A HALF HOUR TO FIX THE DEFECT.*SB
WHILE DRIVING 55 MPH VEHICLE RAN OVER A PIECE OF A TIRE TREAD, MEDIUM IN SIZE. THE HIGHWAY PATROL OFFICER INFORMED THE CONSUMER THAT THE VEHICLE WAS LEAKING FUEL ONTO THE ROAD. THE TREAD CAUSED A PUNCTURE IN THE FUEL TANK. VEHICLE WAS TOWED TO THE DEALER.*AK *BF
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2005 Mercury Grand Marquis → · Every Grand Marquis year → · How the figures are calculated →