INTAKE MANIFOLD CRACKED, NEEDED REPLACEMENT. THIS IS A PLASTIC COMPONENT WHICH IS NOT DESIGNED FOR COLD WEATHER CLIMATES. THIS IS THE SECOND TIME (SECOND CAR) THAT THIS HAS HAPPENED TO. *TR
2004 Mercury Grand Marquis complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
THE "ACTUATOR" THAT ALLOW HOT AIR TO FLOW INTO THE CAR FOR HEAT MALFUNCTIONS AND WILL NOT MOVE. YOU CAN NOT DEFROST THE WINDSHIELD RESULTING IN ZERO VISIBILITY WHILE DRIVING IN THE COLD. *TR
TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE RACK AND PINION WAS REPLACED IN AUGUST OF 2007. IT FAILED AGAIN ON OCTOBER 8, 2007. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE MANUFACTURER WOULD NOT WARRANTY THE VEHICLE. THE FAILURE MILEAGE WAS 42,000 AND CURRENT MILEAGE WAS 56,753. UPDATED 10/30/08. *LJ
PAINT PEELING ON 2004 MERCURY GRAND MARQUIS. DOORS RUSTING OUT DUE TO RAIN/WASH WATER ACCUMULATING IN DOORS. RUST BUBBLING UNDER WINDOW RUBBER. SPOKE TO WESTER NY FORD REP- CLAIMS THERE'S NOTHING FORD CAN DO. *TR
WINDSHIELD WIPERS ON MY 2004 MERCURY GRAND MARQUIS BEGAN OPERATING ERRATICALLY TWO MONTHS AFTER THE VEHICLE WAS OUT OF WARRANTY. INITIALLY THEY TURNED ON BY THEMSELVES AND COULD NOT BE TURNED OFF; A WEEK LATER I COULD NOT TURN THEM ON AT ALL EXCEPT IN THE VERY HIGH SETTING. FINALLY, 1-2 WEEKS LATER THEY WOULDN'T TURN ON AT ALL. ALL OF THIS ERRATIC OPERATION HAPPENED WITHIN A 3 TO 4 WEEK PERIOD SEEMINGLY AT COMPARATIVELY LOW TEMPERATURES (15 TO 30 DEGREES FAHRENHEIT). THE DEALER RECOMMENDED REPLACING A SWITCH ON THE STEERING COLUMN FOR $350, BUT THIS DID NOT PERMANENTLY SOLVE THE PROBLEM. THEN THEY RECOMMENDED REPLACING THE WINDSHIELD WIPER MOTOR FOR ANOTHER $350. SO FAR THIS APPROACH SEEMS TO HAVE ALLEVIATED THE PROBLEM, BUT SUCH AN OUTLAY 2 MONTHS OUT OF WARRANTY IS INEXCUSABLE, WITHOUT A RECALL AND FREE REPAIR, GIVEN FORDS APPARENTLY GENERIC PROBLEM WITH ERRATICALLY OPERATING WIPERS ON THEIR OTHER PRODUCTS. FORTUNATELY, I WAS NOT IN ANY DANGEROUS SITUATIONS (SNOW OR RAIN STORMS, ETC.) WHERE MY IMMEDIATELY SAFETY DEPENDED ON THE RELIABLE OPERATION OF THE WIPERS, BUT THIS IS A POTENTIALLY DANGEROUS CONDITION AND AN INEXCUSABLE CASH OUTLAY FOR CONSUMERS. *TR
PAINT PEELING ON TRUNK. *TR
TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 55 MPH AT NIGHT, THE HEADLIGHTS DIMMED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE APPROXIMATELY FIVE TIMES BEFORE IT WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THE LIGHT MODULE WAS THE CAUSE OF THE FAILURE AND NEEDED TO BE REPLACED. THE CURRENT MILEAGE WAS 64,814 AND FAILURE MILEAGE WAS 64,000.
TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 45 MPH, DEBRIS FROM THE PRECEDING VEHICLE STRUCK THE ROOF OF THE CONTACT'S VEHICLE. THE FAILURE CAUSED THE PAINT TO CHIP. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND THEY STATED THAT THE PAINT WAS DELAMINATING. THE INSURANCE COMPANY STATED THAT THE VEHICLE WAS DESTROYED. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 60,000 AND FAILURE MILEAGE WAS 50,000.
TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 5 MPH, THE STEERING WHEEL BECAME EXTREMELY HARD TO TURN. THE CONTACT CHECKED THE POWER STEERING FLUID, AND THE FLUID WAS AT THE PROPER LEVEL. A MECHANIC POWER FLUSHED THE POWER STEERING FLUID; HOWEVER, THE PROBLEM CONTINUED TO OCCUR. AS OF JULY 24, 20007, THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 18,500 AND THE CURRENT MILEAGE WAS 18,900. UPDATED 0201/08. *LJ THE POWER STEERING PUMP WAS REPLACED WITH A RE-BUILT PUMP. UPDATED
STEEL BELT SEPARATION IN MICHELIN ENERGY LX4 225/60R16 DOT M33V F2971AB AT 18,761 MILES. I HAVE PICTURES OF THE TIRE FOR YOU AND STILL HAVE THE ACTUAL TIRE IF YOUR INTERESTED. *TR
TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 8 MPH THE VEHICLE DID NOT STOP WHEN THE BRAKE WAS DEPRESSED. HE STATED THAT IT WAS APPROXIMATELY 30 SECONDS BEFORE THE VEHICLE STOPPED. THE ROAD CONDITIONS WERE CLEAR. THE VEHICLE WAS NEVER INSPECTED. APPROXIMATELY FOUR DAYS LATER THE CONTACT EXPERIENCED THE SAME PROBLEM. HE STATED THAT HIS VEHICLE CRASHED INTO A WOODEN POLE. THE VEHICLE WAS TOWED TO A MECHANIC TO REPAIR THE DAMAGE AS A RESULT OF THE CRASH. THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE CURRENT MILEAGE WAS 36,000. *AK
2004 MERCURY MARQUIS REAR SHOCKS WENT BAD. CONSUMER WOULD LIKE REIMBURSEMENT FOR REPAIR WORK DONE. *KB THE CONSUMER NOTICED A SLIGHT BOUNCE COMING FROM THE REAR OF THE VEHICLE. THE CONSUMER WAS INFORMED THE SHOCKS WERE LEAKING OIL. *JB
DT*: THE CONTACT STATED WHILE APPROACHING A STOP UNDER NORMAL BRAKING, THE VEHICLES ENGINE REVS AND SURGES FORWARD. THE BRAKE PEDAL MUST BE DEPRESSED TO THE FLOOR TO STOP THE VEHICLE. THIS HAPPENED 5 TIMES AND THE VEHICLE WAS INSPECTED BY THE DEALER HOWEVER; THE PROBLEM COULD NOT BE DUPLICATED. THE VEHICLE WAS DRIVEN OVER 6,000 MILES WHEN THE PROBLEM RETURNED. IT WAS TAKEN BACK TO THE DEALER FOR SERVICE AND AGAIN THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *AK THE CONSUMER BELIEVED THERE IS A PROBLEM WITH THE TRANSMISSION. UPDATED 04/06/06. *JB
DT*: THE CONTACT STATED WHILE SHIFTING FROM DRIVE TO PARK THE GEAR LOCKED IN REVERSE AND WHILE DRIVING AT LOW SPEEDS AT NIGHT THE HEADLIGHTS WOULD NOT GO FROM LOW BEAM TO HIGH BEAM. ADDITIONALLY, THE TIRES SLOWLY DEFLATE. THE DEALERSHIP WAS ALERTED. THEY REPAIRED THE GEAR COLUMN, HEADLIGHT SWITCH AND SUGGESTED TO CHECK THE TIRES WEEKLY AND ADD AIR.
DT*: THE CONTACT STATED THE HEADLIGHTS FLICKER ON AND OFF WHILE IN USE. AN INDEPENDENT REPAIR SHOP DETERMINED THE LIGHT CONTROL BOX NEEDS TO BE REPLACED.
DT*: THE CONSUMER STATED WHILE DEPRESSING THE BRAKE PEDAL THE VEHICLE ACCELERATED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP THE FIRST TIME; A DIAGNOSTIC TEST WAS PERFORMED ON THE VEHICLE AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS DRIVEN FOR A PERIOD OF TIME AND THE ACCELERATION PROBLEM CONTINUED TO PERSIST. *JB UPDATED 02/24/06. *JB
2004 MERCURY GRAND MARQUIS LOST CONTROL OF VEHICLE DUE TO TIRE WEAR. *TS WHILE DRIVING ON A WET ROAD THE CONSUMER LOST CONTROL OF THE VEHICLE DUE TO WORN TIRES. THE VEHICLE SPUN OFF THE LEFT SIDE OF THE ROAD AND STRUCK A CONTROL WALL. THE CONSUMER SUSTAINED A SORE NECK AND RIGHT SHOULDER. THE VEHICLES SUSTAINED DAMAGE TO THE HOOD, FENDER, BUMPER, GRILL, RF HEADLAMP, RR QUARTER PANEL, REAR BUMPER, TRUNK LID AND THE SPARE TIRE WAS TORN LOOSE (INSIDE TRUNK. *NM
DT: WHILE THE CONTACT'S FRIEND WAS PULLING INTO A PARKING LOT SHE PRESSED ON THE BRAKE PEDAL AND IT HESITATED WHILE STOPPING THE VEHICLE. ON A SEPARATE OCCASION, WHILE STOPPING AT A STOP LIGHT THE ACCELERATOR PEDAL GOT STUCK. THIS CAUSED THE CONTACT'S VEHICLE TO REAR END THE VEHICLE IN FRONT. WHEN THE BRAKE PEDAL WAS PRESSED THE VEHICLE WAS NON RESPONSIVE. THE CONTACT HAD TO TURN THE VEHICLE OFF TO GET IT TO STOP. NO INJURIES REPORTED. THE VEHICLE HAS NOT BEEN TO A DEALERSHIP TO BE INSPECTED CONCERNING THIS PROBLEM.*AK
STOPPED AT RED LIGHT. ENGINE STOPPED. COULD NOT RESTART. WAS TOWED TO LINCOLN/MERCURY DEALER. DIAGNOSIS INDICATED FAILURE OF POWERTRAIN COMMAND MODULE. ACCORDING TO SERVICE MANAGER THIS FAILURE COULD TAKE PLACE AT ANY TIME OR PLACE AND AT ANY SPEED. SUBSEQUENT TO THIS THE HEATER MOTOR BLOWER CONTROL UNIT FAILED.*JB
WHILE WASHING MY WIFE'S VEHICLE I SAW THAT THERE IS A CRACK IN THE SIDE WALL OF THE RIGHT REAR TIRE. A MICHELIN ENERGY XL4 97T P225/60R16 M+S TIRE. THERE IS LESS THAN 30,000 MILES ON THE TIRES. *JB
DT: THE CONTACT STATED WHILE DRIVING VEHICLE CAUGHT ON FIRE. THERE WERE NO WARNING SIGNS INDICATING A PROBLEM WITH THE VEHICLE. HE NOTICED SMOKE COMING FROM THE FLOORBOARD AND THE DASHBOARD. WHEN HE PULLED OFF THE ROAD THERE WERE FLAMES COMING UP THROUGH THE FLOORBOARD. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF FIRE, BUT HE BELIEVED IT WAS THE FUEL INJECTION SYSTEM. THE MANUFACTURER REFERRED HIM TO CONTACT THE DEALER. HE HAS NOT CONTACTED THE SERVICE DEALER TO INFORM THEM OF THE FIRE. *AK
DT: WHILE THE CONSUMER WAS DRIVING AT 70 MPH ON 4-27-05 THE HOOD OF VEHICLE FLEW UP. WHEN THIS HAPPENED IT HIT THE WINDSHIELD AND BROKE IT. WHEN THE VEHICLE WAS INSPECTED ON SITE THEY SAID THAT IT WAS DUE TO A MISSING BOLT IN THE HOOD LATCH. THIS OCCURRED WITHOUT PREVIOUS WARNING. THE CONSUMER WAS NO LONGER IN DIRECT POSSESSION OF THE VEHICLE. *AK *NM
DT: THE VEHICEL ACCELERATED SUDDENLY AND THE BRAKES COULD NOT STOP IT. WHILE IN A PARKING LOT TO PUT AIR IN THE TIRES THE VEHICLE JUST TOOK OFF AND CRASHED INTO A BUILDING. THIS HAPPENED JULY 30, 2005 THE CONSUMER IS GETTING READY TO CONTACT FORD. *AK *JB
MY WIFE WAS DRIVING OUR 2004 MERCURY GRAND MARQUIS (PRE-CERTIFIED, BOUGHT OFF THE SHOWROOM FLOOR AUGUST 2004); OUR THREE TEENAGE FOSTER CARE CHILDREN AND I WERE PASSENGERS. OUR MARQUIS ENTERED THE PARKING LOT OF CONVENIENCE STORE SO THAT WE COULD INSTALL AIR IN LEFT FRONT TIRE. WE DID A U-TURN IN PARKING LOT TO PROCEED TO AIR COMPRESSOR. WITH HER RIGHT FOOT ON BRAKE PEDAL, MY WIFE STEERED THE CAR THROUGH THE U-TURN, HEADING TOWARD AIR COMPRESSOR. SUDDENLY, WITHOUT ANY WARNING, THE CAR ACCELERATED UNCONTROLLABLY. THE BRAKE WOULD NOT WORK - BRAKE PEDAL WAS PUSHED ALL THE WAY DOWN; CAR CONTINUED TO ACCELERATE AND TRAVELED OVER A LARGE CONCRETE BARRIER AND CRASHED INTO BUILDING. THE CAR COULD NOT BE STEERED WHILE CAR SPED FORWARD. THE AIR BAGS DID NOT DEPLOY. WE WERE WEARING OUR SEAT BELTS AND SHOULDER HARNESSES. THANKFULLY, THE AUTO HIT THE BUILDING INSTEAD OF THE GASOLINE PUMPS IN PARKING LOT. AFTER CRASHING INTO BUILDING, THE ENGINE CONTINUED TO ACCELERATE OR "REV" AT HIGH RATE. A LADY WHO WAS PUMPING GAS INTO HER CAR RUSHED OVER TO ASSIST US. SHE INSISTED THAT MY WIFE KEEP HER FOOT ON BRAKE PEDAL AND ASSISTED IN GETTING THE DRIVER'S DOOR OPEN AND INSTRUCTING FOR MY WIFE TO AVERT HER FACE AND INCH OVER IN SEAT TOWARD DOOR AFTER RELEASING THE SHOULDER HARNESS/SEAT BELT. I WAS ABLE TO GET THE CAR IN PARK AND TURN IGNITION OFF. MY WIFE WAS TRANSPORTED BY AMBULANCE TO ER FOR TREATMENT OF INJURIES. HIGHWAY PATROL OFFICER MADE ACCIDENT REPORT. AUTO WAS TOWED TO PRIVATE REPAIR FACILI
2004 MERCURY GRAND MARQUIS ACCELERATED AT FULL SPEED WHEN CONSUMER BARELY TOUCHED THE ACCELERATOR PEDAL. THIS RESULTED IN THE VEHICLE CRASHING THROUGH THE BACK WALL OF THE CONSUMER'S GARAGE.*MR *NM
THE RIGHT WINDSHIELD WIPER BROKE OFF THE ARM WHILE DRIVING AND FLEW OFF THE VEHICLE. THE ARM AND WINDSHIELD WIPER HAD TO BE REPLACED.
THE RIGHT WINDSHIELD WIPER BROKE OFF THE ARM WHILE DRIVING AND FLEW OFF THE VEHICLE. THE ARM AND WINDSHIELD WIPER HAD TO BE REPLACED. THE FOLLOWING VEHICLES HAD THE SAME PROBLEM. VEHICLE #1 [XXX] 2004 GS MERCURY MARQUIS 06/24/05 VEHICLE #2 [XXX] 2004 GS MERCURY MARQUIS 06/26/05 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
TOE OF LEFT FOOT HITS PLASTIC PANEL DIRECTLY TO THE LEFT OF THE BRAKE PEDAL WHEN MOVING LEFT FOOT TO THE BRAKE PEDAL. INSUFFICIENT CLEARANCE ABOVE LEFT FOOT DUE TO THE PLASTIC PANEL THAT COVERS THE COURTESY LIGHT BULB.
WHILE DRIVING, AND COMING TO A STOP (BRAKING) THE VEHICLE SURGED FORWARD. THE CONSUMER HAS TAKEN THE VEHICLE INTO THE DEALER. THE DEALER STATED THE VEHICLE WAS PERFORMING THE WAY IT SHOULD. PLEASE PROVIDE ANY FURTHER INFORMATION. ALSO, PLEASE PROVIDE THE VEHICLE IDENTIFICATION NUMBER. *JB THE CONSUMER STATED HAD A 2001 GRAND MARQUIS THAT DID THE SAME THING NUMEROUS TIMES. AFTER INVESTIGATING CONSUMER HAD CRUISE CONTROL DISABLED. NO FURTHER PROBLEM. *BF *NM
THE INTERIOR LIGHTS ARE UNABLE TO LIGHT UP, PREVENTING THE CONSUMER FROM SEEING THE SPEED INDICATOR, OIL, AND FUEL GAUGES. MANUFACTURER HAS BEEN NOTIFIED BY CONSUMER. *AK *SC *JB
DURING A RAIN STORM WINDSHIELD WIPERS STOPPED WORKING. CONSUMER HAD TO PULL OFF OF THE ROAD. CONSUMER WAS ABLE TO GET THEM TO WORK INTERMITTENTLY, AND WISHED TO HAVE THE MANUFACTURER MAKE THE REPAIRS .*AK THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *BF *NM
WHILE APPLYING THE BRAKE PEDAL VEHICLE ACCELERATED UNCONTROLLABLY. DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION NUMEROUS TIMES, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
THE CONSUMER WAS EXPERIENCING CRUISE CONTROL FAILURE. WHEN DRIVING THE CRUISE CONTROL WILL INADVERTENTLY COME ON AND GO OFF. *JB
THE ADJUSTABLE PEDAL CAN GO BACK OR FORTH WHEN HITTING THE BRAKE PEDAL THE GAS PEDAL IS SO CLOSE THEY HIT TOGETHER.*AK
WHEN PRESSING BRAKE PEDAL, FOOT ALSO FREQUENTLY DEPRESSES GAS PEDAL CAUSING CAR TO LURCH FORWARD. *JB
CRACK INTAKE MANIFOLD BECAUSE IT'S PLASTIC. I HAD TO PAY FOR THE REPAIR AND I WAS NOT AT FAULT.*AK
MY CAR A MERCURY GRAND-MARQUIS(2004), ON OCTOBER 14,2004 ALMOST CAUSED TO MY WIFE AND MYSELF A TRAGEDY.IN MY OWN HOME, THE CAR FAILED IN TRANSMISSION TO GO REAR, INSTEAD WENT FORWARD INTO MY BACKYARD,CRASHED AGAINST A TREE AND WENT INTO A LAKE IN MY PROPERTY. AS A RESULT THE CAR WAS TOWED TO ALAN FORD IN BLOOMFIELD HILLS,MI FOR RAPAIRED WITH DAMAGES OVER $14.000.I MADE THE A COMPLAIN BY PHONE TO THE NHTSA AND PROMISSED A LETER PEPLY WHICH NEVR HAPPENED AND FOLOW UP CALLS IT WAS INFORMED TO ME THAT THERE WAS NEVER A RECORD OF MY CALL.*AK
THERE WAS PROBLEM WITH THE GEAR SHIFT OR TRANSMISSION, SHIFT LEVER MOVED FORWARD AND SHIFTED INTO REVERSE WITHOUT MY TOUCH. THE VEHICLE GETS HUNG-UP IN NEUTRAL. *BF FROM DRIVE OR REVERSE INTO PARK THERE WAS A METAL TO METAL INTERFERENCE EVIDENT. THE GEAR WOULD STICK AND REQUIRED 2 TO 3 MINUTES OF JIGGLING BACK AND FORTH WITH PRESSURE TO GET INTO PARK, OTHER TIMES WHEN IN PARK AND HAD THE ENGINE RUNNING, THE KEY WOULD SHUT DOWN THE ENGINE, BUT COULD NOT REMOVED WITHOUT PUTTING MORE PRESSURE ON THE LEVER INTO PARK. ON ANOTHER OCCASION THE VEHICLE DROVE BACKWARDS ABOUT 4 FT. BEFORE THE CONSUMER COULD PUT HIS FOOT INTO THE VEHICLE AND ONTO THE BRAKE. THIS WAS AN INTERMITTENT PROBLEM. *SC
WHEN THE CONSUMER ATTEMPTED TO COME TO A STOP , THE VEHICLE ACCELERATED INTO A BUILDING. THE VEHICLE WAS TOWED. *JB THE DEALER COULD NOT FIND ANYTHING WRONG. THE CONSUMER FOUND SEVERAL SIMILAR INCIDENTS. *SC
VEHICLE VIBRATED WHEN IN MOTION AT SPEEDS OF 45 MPH OR GREATER.WHEN DRIVING AT 70 MPH BACK END SWAYED.CONSUMER TOOK VEHICLE BACK TO THE DEALER, WHO CHANGED AND BALANCED TIRES, ALSO, CHANGED THE WHEEL HUBS, BUT PROBLEM RECURRED. *AK *NM
WHEN DRIVING AT LOW SPEEDS, THE VEHICLE WOULD SURGE FORWARD WITHOUT WARNING. THE CONSUMER WILL TAKE THE VEHICLE TO THE DEALERSHIP FOR INSPECTION. PLEASE PROVIDE ANY FURTHER DETAILS. *LA *TS
NEW 2004 MERCURY MARQUIS. HAD CAR FOR ONE DAY. ATTEMPTED TO MAKE A QUICK LEFT TURN BY DEPRESSING ACCELERATOR TO THE FLOOR. MOTOR STARTED REVVING UP BUT THE CAR WOULD NOT MOVE. LET OFF GAS AND TRANSMISSION ENGAGED. AFTER MAKING THE TURN,STOPPED THE CAR, STILL IN DRIVE, PUT THE GAS PEDAL TO THE FLOOR. THE ENGINE WENT INTO HIGH REVS AND THE CAR MOVED VERY SLOW,RELEASED THE GAS AND THE TRANSMISSION ONCE AGAIN ENGAGE. TOOK CAR BACK TO DEALER AND THEY ARE REPLACING THE TRANSMISSION. *JB
THE STEERING WHEEL VIBRATES WHEN DRIVING AT SPEEDS OF 58 MPH AND FASTER. THE DEALERSHIP HAS SERVICED THE VEHICLE 5 TIMES, IN WHICH THEY BALANCED THE TIRES, ROTATE THE TIRES AND MADE AN ADJUSTMENT IN THE STEERING COLUMN. THE PROBLEM STILL EXIST. THE DEALERSHIP ALSO INDICATED THAT THE STEERING WHEEL MEETS FACTORY SPECIFICATIONS AND THE SHAKE IS MINIMUM. *LA THE DEALER ROTATED AND BALANCED THE SYSTEM BUT THE SHAKING PERSISTED. WHEN THE VEHICLE TIRES AND WHEELS WERE REPLACED WITH CAST ALUMINUM THE SHAKING WAS NO LONGER FELT. THE CONSUMER FEELS THAT THE PREVIOUS SET OF TIRES AND WHEELS WERE DEFECTIVE. *NM
THE TRANSMISSION KEEPS STALLING ON UPGRADES.. IT STALLS ON GRADES AFTER THE FIRST WEEK...THE TRANSMISSION WILL NOT HOLD UP UNDER PRESSURE....IT CONTINUES TO LOSE PRESSURE...POWER...IT MUST BE RECALLED.. THE FIRST ONE I HAD I THOUGHT SHOULD BE RECALLED BUT THE DEALERSHIP GAVE ME ANOTHER AFTER 8 MONTHS....IT IS DOING THE SAME THING PLEASE SOMEBODY HELP I WILL GO EVERYWHERE I KNOW AND MAKE THIS PUBLIC UNTIL THIS IS RESOLVED. *AK
WHEN ATTEMPTING TO PRESS THE BRAKE PEDAL, THE DRIVER ALSO PRESSED ON THE ACCELERATOR PEDAL AND CAUSED THE VEHICLE TO ACCELERATE WHICH MADE IT DIFFICULT TO STOP THE VEHICLE. THE CONSUMER STATED THAT THE PEDALS WERE TOO CLOSE TO EACH OTHER. *AK *SC *JB
WITH THE CONSUMER'S FOOT ON THE BRAKE, THE VEHICLE SUDDEN ACCELERATED AND STARTED SHAKING. (NAR) *PH *CB
CONSUMER STATED THAT WHILE DRIVING CAME TO A RED LIGHT AND VEHICLE TOOK OFF. THE MORE HE APPLIED THE BRAKES THE FASTER VEHICLE WENT. HE AND HIS WIFE NARROWLY ESCAPED A COLLISION. CONSUMER TOOK FEET OFF THE BRAKES, AND PLACED THE VEHICLE IN NEUTRAL, WHICH CAUSED IT TO SLOW DOWN. THEN, HE COASTED TO THE SIDE OF THE ROAD. CONSUMER CALLED THE DEALER, WHO TOLD HIM TO CALL A TOW TRUCK. CONSUMER HAD VEHICLE TOWED TO THE DEALER. AFTER INSPECTING THE VEHICLE DEALER TOLD CONSUMER THAT THEY NEVER HEARD OF THIS PROBLEM WITH THIS TYPE OF VEHICLE. HOWEVER, HE WAS TOLD BY ANOTHER DEALER THAT IT MIGHT HAVE BEEN THE CRUISE CONTROL KICKING IN WHEN IT WAS NOT SUPPOSE TO. CONSUMER WAS VERY CONCERNED BECAUSE HE AND HIS WIFE WERE NEARLY KILLED.*AK
THE TURN SIGNAL FAILED INTERMITTENTLY. THE CAUSE HAD NOT BEEN DETERMINED. *JB THE TURN SIGNAL RACED EXTREMELY FAST THAT THE LIGHTS FLICKER INSTEAD OF BLINKING. THE PROBLEM OCCURRED 30 TIMES SINCE DEC. 2003. FORD WAS AWARE OF THE PROBLEM BUT DID NOT HAVE A FIX. *SC
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Mercury Grand Marquis → · Every Grand Marquis year → · How the figures are calculated →