Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
SOMETIMES WHEN TURNING STEERING WHEEL STEERING GETS LOCKED INTO PLACE. MECHANIC TOLD CONSUMER THERE WAS TOO MUCH PRESSURE COMING FROM STEERING WHEEL LOCKING SYSTEM. IN AN EMERGENCY WON'T BE ABLE TO START CAR. *AK
SOMETIMES WHILE TURNING STEERING WHEEL WILL GET LOCKED INTO PLACE. CONSUMER FEELS THIS HAPPENS BECAUSE THERE IS TOO MUCH PRESSURE COMING FROM STEERING WHEEL LOCKING SYSTEM.*AK *SLC
UNDER WET CONDITIONS HORN WILL ACTIVATE BY ITSELF.WITHOUT APPLYING PRESSURE ON HORN, HORN WILL SOUND FOR ABOUT 1-30 SECONDS. WHEN IT STOPS, INSIDE AND OUTSIDE LIGHT WILL TURN OFF FOR ABOUT 2 SECONDS. VEHICLE WAS AT THE DEALER 4 TIMES, BUT COULD NOT DETERMINE CAUSE.*AK
EDURING A 500 MILE TRIP ON 7/24 IN THE RAIN WITH LIGHTS ON THE CONTROL BUTTONS ON THE AIRCONDITE\EATER CONTROL PANEL GOT VERY HOT. I WOULD TURN OFF THE LIGHTS AND THE PANEL WOULD COOL DOWN. I REPORTED THIS PROBLEM AT YOU 1-800-392-3673 ON 7/29. I'VE HAD THE AUTO TO CRANBERRY DEALER AND DEMOR'S IN PITTSBURGH AND HAVE BEEN TOLD THAT NOTHING CAN BE DONE. I'VE ALSO SENT A LETTER TO FORD AND E-MAILED NHTSA 9/24 REGARDING THIS PROBLEM. PLEASE HELP.!!!!!*AK
THE DRIVERS SIDE VISOR KEPT FALLING DOWN HINDERING DRIVERS VISION. NLM
WHILE BACKING CAR OUT OF DRIVEWAY THE LEFT CONTROL ARM BROKE CAUSING A LARGE SEGMENT OF THE FRONT END TO DROP TO THE GROUND AND A THE LEFT FRONT TO LIFT AND BE UNRESPONSIVE. NLM
RUMBLING AT 60 MPH. DEALER CONFIRMS SYMPTOM WITH UNKNOWN CAUSE. MANF. CONFIRMS SYMPTOM WITH UNKNOWN REPAIR. BOTH SAY VEHICLE IS SAFE TO DRIVE. QUESTION: IF CAUSE IS UNKNOWN, HOW CAN I BE SURE VEHICLE IS SAFE TO DRIVE?
MY IGNITION KEY WOULD NOT COME OUT OF THE IGNITION SWITCH WITH THE ENGINE OFF AND THE LEVER IN THE PARK POSITION. IT TOOK ME THE BETTER PART OF 10 MINUTES OF ROCKING THE STEERING WHEEL BACK ANFD FORTH BEFORE I COULD GET THE KEY OUT. ALSO, ONE I GOT THE KEY OUT AND STARTED THE ENGINE, AND THEN SHUT IT DOWN. AT THIS TIME THE KEY CAME OUT WHEN I PUT THE LEVER IN PARK, BUT THE STEERING WHEEL WOULD NOT LOCK. *AK
WHILE DRIVING COULD HIT A POTHOLE OR BUMPS AND CHASSIS WILL MAKE VIBRATION, AND COULD FEEL THE VIBRATION ON THE STEERING WHEEL.*AK
WHILE CHECKING THE OIL NOTICED THAT NUT ON THE UPPER CONTROL ARM WAS GONE, AND BOLT WAS HANGING DOWN. ALSO, WHEN BACKING UP WOULD HEAR A CLICKING NOISE. DEFECT CORRECTED BY DEALER. *AK *ML
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
THE SUN GLARE THE WINDSHIELD GLASS BLOCKED THE DRIVER'S VISION. YH
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Mercury Grand Marquis → · Every Grand Marquis year → · How the figures are calculated →