2000 Mercury Grand Marquis complaints

THERE WAS A FAILURE IN THE POWER OPERATED WINDOW MODULE/SWITCH THAT CAUSED THE WINDOWS TO MALFUNCTION. THERE IS A TSB 637533 FOR THIS ISSUE. *NLM WHEN THE SWITCH WAS OPERATED ON THE DRIVER'S SIDE FOR THE PASSENGER SIDE WINDOW, THE DRIVERS SIDE WINDOW WOULD ALSO OPENED/CLOSED. THIS WAS AN INTERMITTENT PROBLEM AT FIRST THEN OVER TIME BECAME PROGRESSIVELY WORSE. THE MANUFACTURER WAS NOTIFIED BUT HAS NOT CONTACTED THE CONSUMER ABOUT THE PROBLEM. *SCC *NLM

REAR BRAKE PADS ARE WEARING OUT EXCESSIVELY, AND NEED TO BE REPLACED. THE CAUSE OF EXCESSIVE WEAR IS UNDETERMINED. *AK

WHILE DRIVING THE CONSUMERS WIFE LOSS CONTROL OF THE STEERING WHEEL AND HIT THE RAILS ON BOTH SIDES. THE VEHICLE HEADED INTO A DITCH ON THE LEFT SIDE, THE CONSUMER YANKED THE WHEEL TO SEND THE VEHICLE STRAIGHT BUT INSTEAD THE WENT ACROSS TWO LANES AND SLAMMED INTO THE MEDIAN. THE DEALER WAS NOTIFIED. THE AIR BAGS DID NOT DEPLOY. AT THE TIME OF THE ACCIDENT, THE CONSUMER WAS WORKING THE ELECTRONIC PASSENGER SEAT CONTROLS AND THE CONSUMER WANTED TO KNOW IF THERE WAS ANY CONNECTION. *AK *SCC THE MECHANIC CLAIMED THE BALL JOINT FAILURE CAUSED THE ACCIDENT, THE BALL JOINT HAD NO GREASE. *JB

AN ELECTRICAL SYSTEM MALFUNCTIONED CAUSED THE HEADLIGHTS FLICKER WHILE DRIVING. THE AIR CONDITIONER MALFUNCTIONED. THE VEHICLE EXPERIENCED NOISE IN THE GEAR BOX. THE TECHNICIAN PACKED GREASE ON THE RIMS AND UNDER THE WHEEL COVERS. THE BATTERY FAILED AND AS A RESULT THE VEHICLE WOULD NOT START. *AK *CB *NLM

CONSUMER STATES WHILE USING HEADLIGHTS AND WITHOUT ANY INDICATION HEADLIGHTS FLICKER FROM HIGH TO LOW, AND THE AC RUN FAST AND SLOW. DEALER HAS BEEN CONTACTED.*AK *CB

WINDSHIELD IS CRACKED. DEALER NOTIFIED. *AK

WHILE DRIVING THE STEERING WHEEL BECAME DIFFICULT TO TURN. IT WAS LATER DETERMINED THE STEERING BELT CAME OFF THE VEHICLE. *NLM PH *JB

THE FUEL TANK WAS KNOWN TO EXPLODE DURING IMPACT CRASHES.*JB *TT

AFTER PUTTING THE VEHICLE IN PARK AND GETTING OUT OF THE VEHICLE, WITHOUT ANY INDICATION, THE VEHICLE SLIPPED INTO REVERSE. THIS CAUSED THE CONSUMER TO LOSE HER BALANCE AND THE VEHICLE ROLLED OVER HER LEG. *JB PH

THE VEHICLES HEAD GASKET FAILED AND CAUSED AN OIL LEAK . THIS COULD RESULT IN WATER AND OIL MIXING AND TOTAL ENGINE FAILURE. *NLM

CONSUMER NOTICED WHILE TRAVELING ENGINE STARTED SKIPPING CONSUMER PULLED VEHICLE OVER AND NOTICED AN ENGINE FIRE. MANUFACTURE WAS CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. TS

2000 MERCURY GRAND MARQUIS LS VIN [XXX]. WHILE DRIVING AT 55 MPH THE CAR STALLED AND COULDN'T BE STARTED UNTIL PULLED OVER TO THE SIDE OF THE ROAD. WHEN TOWED AND REPAIRED AT THE MERCURY GARAGE, THE ONLY CAUSE WAS A DEFECTIVE #8 CYLINDER COIL/PLUG ASSEMBLY. I BELIEVE THIS IS A VERY DANGEROUS CONDITION. I FOUND OUT LATER THAT FORD HAS A SERVICE BULLETIN OUT FOR COIL/PLUG FAILURES. A COUPLE OF WEEKS BEFORE THIS THE #7 COIL/PLUG ASSEMBLY SHORTED OUT BUT IT DID NOT CAUSE THE CAR TO SHUT DOWN. I BELIEVE FORD SHOULD RECALL 2000 MERCURYS AND REPLACE ALL 8 OF THE COIL/PLUG ASSEMBLIES. I BOUGHT THE CAR NEW. IT WAS MY 3RD GRAND MARQUIS AND MY LAST. I TRADED THE CAR AS A RESULT OF THE #8 COIL/PLUG FAILURE . YOU MAY GIVE FORD THIS INFORMATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

CONSUMER STATES HAVING PROBLEM WITH THE VEHICLE GAS PEDAL WHICH IS BELOW THE BRAKE PEDAL ABOUT TWO INCHES. MAKING A FRACTION OF SECOND YOU CAN CONFUSE THE GAS OR THE BRAKE PEDAL. DEALER HAS INSPECTED THE VEHICLE AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. TS

THE BRAKE LINE RUNNING FROM THE MASTER CYLINDER TO THE ABS MODULE IS A TWO PIECE LINE AND LEAKS. THERE IS A STEEL BRAIDED FLEX LINE RUNNING FROM THE MASTER CYLINDER, WHICH IS CRIMPED ONTO A HARD LINE (STEEL TUBING). THE CRIMPED JOINT LEAKS AND DRAIN THE MASTER CYLINDER OF FLUID, CAUSING LOSS OF BRAKING IN EITHER THE FRONT BRAKE SYSTEM MY WIFE LOST THE FRONT BRAKING SYSTEM WHILE OUT ONE EVENING. ALTHOUGH THE VEHICLE WAS OFF WARRANTY, THE DEAL OFFERED TO SPLIT THE COST OF THE REPAIR. DT

CONSUMER STATES THAT THE VEHICLE HAS AN ON GOING HUMMING/VIBRATION NOISE SINCE 10 MILES TO THE PRESENT MILEAGES, WHILE DRIVING FROM 20 MPH OR MORE. VEHICLE BEEN TO THE DEALER ON SIX OCCASIONS AND THE PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. MR

WHEN THE VEHICLE IS STARTED, AN UNUSUAL NOISE OCCURS IN ENGINE, ESPECIALLY IN THE MORNING, THEN GRADUALLY GETS LOUDER/MORE FREQUENT. ONE DAY IN PARTICULAR, THE VEHICLE WAS PARKED(HOT WEATHER), AND WHEN THE VEHICLE WAS STARTED, THE NOISE STARTED AGAIN, AND WAS EXTREMELY LOUD/DISTRACTING TO OTHERS. THE DEALER CANNOT DUPLICATE, STATING THAT ALL THE MODELS SOUND THIS WAY AND IS THE TIMING CHAIN. *AK OTHER PROBLEMS ARE AS FOLLOWED: RADIO STATIC/WINDOW STATIC-WHEN THE IGNITION IS ON(MAY BE A LOOSE WIRE, AND WHEN THE BRAKES ARE APPLIED, IT ENGAGES THE BRAKE LIGHT SWITCH. THE CONSUMER REQUESTS THAT THE PROBLEM(S) ARE FIXED BEFORE THE WARRANTY EXPIRES. SCC

WHEN MAKING A SLOW LEFT TURN STEERING COLUMN RATTLES. THIS HAS HAPPENED 4 TIMES. DEALER CANNOT FIND A PROBLEM.*AK *YH

CONSUMER LOST CONTROL AT 35 MPH ON A GRAVEL ROAD, VEHICLE HIT A TREE, THEN BURSTED INTO FLAMES. CONSUMER SUFFERED MINOR HEAD INJURIES, VEHICLE WAS TOTALLED. CAUSE OF FIRE UNKNOWN AT THIS TIME. *AK WHILE DRIVING THE CONSUMER HAD MET ANOTHER DRIVER GOING SOUTH IN THE MIDDLE AND TRIED TO MISS THE OTHER VEHICLE AND LOST CONTROL. THE CONSUMER RAN INTO THE WOODS AND HIT TWO SMALL TREES AND THE VEHICLE THEN CAUGHT FIRE, WHICH STARTED UNDER THE WHEEL OF THE DRIVERS SIDE. THE CONSUMER WENT INTO THE WINDSHIELD AND INJURED HER FOREHEAD/HEAD AND NECK. *SCC

WHILE ROUTING TIRE NOTICED GAS LEAKING FROM FILLER PIPE.IN A REAR END ACCIDENT IT COULD OF CAUSE A FIRE. CONTACTED DEALER. REPLACED SEAL.*AK

ON FIRST LONG TRIP IN NEW CAR, EXPERIENCED A LOUD VIBRATION COMING FROM THE DRIVERS SIDE WINDSHIELD WHENEVER APPROACHED 70 MPH. RETURNED TO DEALER THAT OCTOBER, 2000. RETURNRD THE VEHICLE TO DEALER IN DEC, 2001 WITH SAME NOISE. DEALER SAID HE COULD NOT REPEAT NOISE. TOOK BACK IN A WK LATER. SAME RESPONSE, COULD NOT REPEAT. STILL CONTINUES, OFF & ON TO VIBRATE LOUDLY AT 70 MPH. HAVE ALSO NOW INCURRED PAINT STARTING TO BUBBLE ON ROOF OF CAR. *AK

WHILE TRAVELING AT 25 DRIVER IN FRONT SLAMMED ON BRAKES, ALSO CONSUMER SLAMMED ON BRAKES AND VEHICLE TOOK TOO LONG TO STOP.*AK

UNABLE TO REMOVE LUG NUTS FOR THE FIRST TIRE ROTATION AS STUDS OR LUG NUTS WERE STRIPPED. *AK

VEHICLE VIBTATES WHILE DRIVING. VEHICLE HAS BEEN INSPECTED SEVERAL TIMES BY DEALER; HOWEVER , PPROBLEM COULD NOT BE DUPLICATED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK

UPON TURNING IGNITION TO START VEHICLE, SWITCHING GEAR FROM PARK TO REVERSE AND ACCELERATING VEHICLE MAKES A LOUD NOISE, CAUSE UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.

ENTIRE RIGHT SIDE OF TIRE FAILED AND BLEW APART, SEPARATING FROM THE EDGE OF THE TIRE WHICH BINDS TO THE RIM. NO EVIDENCE OF A PUNTURE IN THE TREAD PORTION OF THE TIRE. INSIDE OF TIRE HAD DELAMINATED IN SEVERAL PLACES. *AK (TIRESIZE: P22560SR16)

SINCE NEW, THE VEHICLE HAS HAD BRAKE ISSUES. AFTER ABOUT ONE MONTH, THE BRAKES CONSTANTLY SQUEALED ON APLICATION, DEGENERATING INTO A HARD CONTACT RUMBLE CAUSING THE STEERING WHEEL TO VIBRATE. THE DEALER HAS SERVICE THE VEHICLE THREE TIMES AND REPLACED THE BRAKES TWICE. AFTER EVERY REPAIR, THE ISSUES RE-APPEAR. I WAS TOLD BY THE SERVICE MANAGER OF DOWNTOWN LINCOLN MERCURY TO "ROLL UP MY WINDOWS AND TURN UP THE RADIO". THERE IS AN OBVIOUS DEFECT IN THE BRAKES AND/OR THE BRAKING SYSTEM ON THIS VEHICLE THAT FORD DOES NOT KNOW HOW TO PROPERLY REPAIR.*AK

WHILE TURNING, STEERING WOULD NOT RETURN BACK TO CENTER, DEALER REPLACED POWER STEERING PUMP. *TT

ALSO AT 45 MPH THERE IS A FRONT END SHIMMY. ONLY AT THAT SPEED. NOTHING FRIGHTENING BUT WONDER WHY, WILL IT OCCURR AGAIN LATER AT INCREASED MILEAGE. MY BIGGEST COMPLANT IS THE NOISE COMING IN LEFT SIDE FROM EITHER FRONT OR REAR DOOR. HAS BEEN BACK TO DEALER FOUR TIMES AND WE LIVE APPROX. 40 MILES ONE WAY WHICH IS THE CLOSEST DEALER. I BELEIVE SOMETHING COULD BE DONE IF THEY HAVE TO TAKE IT TO A WIND TUNNEL TESTING STATION. THEIR ATTITUDE HAS BEEN GOOD BUT NO CORRECTIONS. VERY DISGUSTING FOR NEW CAR. I AM READY TO DISPOSE IF NECESSARY. I HAVE A GOOD SOUND SYSTEM FOR NO AVAIL.

AFTER A HUMAN ERROR WHEN CHANGING VEHICLE OIL , OIL STARTED LEAKING FROM ENGINE. NO INDICATOR LIGHTS AT ANY TIME, CAUSING ENGINE TO LOCK UP. PLEASE PROVIDEN FURTHER INFORMATION. *AK

WHILE TRAVELING AT SPEEDS OF 50 MPH OR HIGHER AND APPLYING BRAKES, A NOISE COMES FROM VEHICLE, AND VEHICLE PULLS TO ONE SIDE, MOSTLY TO THE RIGHT SIDE MORE THAN THE LEFT. DELAERSHIP HAS WORKED ON BRAKE CALIPERS, AND REPLACED REAR BRAKES. THESE REPAIRS HAVE FAILED TO REMEDY THE PROBLEM.*AK CONSUMER IS STILL EXPERIENCING PROBLEMS WITH THE BRAKES. THE FRONT BRAKES WERE SERVICED AND THE MECHANIC FREED THE CALIPERS. CONSUMER WAS TOLD TO DRIVE THE VEHICLE AND IF THE PROBLEM RESURFACED WORK WOULD THEN NEED TO BE DONE ON THE HYDRAULICS. CONSUMER WAS INFORMED THAT THE BRAKE PADS HAD ONLY THREE THOUSAND MILES LEFT ON THE PADS AND THAT THIS WAS NORMAL WEAR AND TEAR. CONSUMER REQUESTS REIMBURSMENT FOR MONIES PAID THAT SHOULD HAVE BEEN COVERED UNDER THE NEW CAR WARRANTY. *JG

HEADLIGHTS ARE TOO DIM TO BE DRIVING AT NIGHT.*AKTHE CONSUMER BELIEVES THAT THE HEADLAMPS ARE NOT ADEQUATE FOR NIGHT DRIVING, THEY ARE VERY DIM AND DON'T GO THE DISTANCE. NLM

WHENEVER DRIVING AT VARIOUS SPEEDS VEHICLE WOULD BOUNCE FOR NO REASON. ITS AS IF SPRINGS/ SHOCKS WERE NOT GOOD. HAD TAKEN VEHICLE TO DEALER, AND MECHANIC INDICATED PROBLEM WAS NORMAL. VEHCLE WAS TEST DRIVEN AND NO PROBLEM FOUND.*AK

WHILE DRIVING IN A RESIDENTAL NEIGHBORHOOD, SUDDENLY & WITHOUT ANY WARNING THE LEFT SIDE MIRROR FELL OUT OF THE MOUNT & BROKE. I ALSO HAVE KNOWLEDGE NOW OF THE EXACT SAME THING HAPPENING TO 2 OTHER PEOPLE. ONE DRIVES A FORD TARUS & THE OTHER DRIVES A MERCURY GRAND MARQUIS.*AK

IT'S A LEMON, STRAIGHT OUT OF THE FACTORY!! WOULD LIKE MY MONEY BACK OR A NEW CAR! NO SAFETY DEFECT LISTED. *AK

WHILE ENTERING ON TO HIGHWAY AND INCREASING SPEED CAR STALLS AND LOOSES FORCE. WHILE IN PARK CAR JUMPS INTO GEARS, AND WHEN CAR HAS BEEN OFF AND GOES FROM PARKING TO REVERSE CAR JOLTS FORWARD. VEHICLE HAS BEEN IN REPAIR THREE TIMES SINCE PURCHASED FOR THE SAME COMPLAINT AND PROBLEM. DEALERS HAS NOT ATTEMPTED TO RESOLVE PROBLEM IN VEHICLE.*AK

WHILE DRIVING 65 MPH STARTED TO CHANGE LANES, AND NOTICED ANOTHER VEHICLE IN SAME LANE, AND SWERVED BACK TO THE RIGHT. AS SOON AS SHE TURNED WHEEL TO RIGHT SHE LOST CONTROL OF VEHICLE, IT WENT ACROSS 2 LANES OF TRAFFIC TO LEFT, AND HIT A TRACTOR TRAILER HEAD-ON . AIRBAGS DID DEPLOY. CONSUMER AND PASSENGER SUSTAINED MINOR INJURIES. CONSUMER STATED IT FELT LIKE VEHICLE WAS ON ICE. PRIOR TO THIS, WHEN DRIVING OVER A BUMP, VEHICLE WAS HARD TO CONTROL. INSURANCE WILL SEND AN INVESTIGATOR, VEHICLE WAS TOTALLED. *AK CONSUMER STATED THAT THE AMOUNT OF MOVEMENT SHE MADE TO RETURN TO THE OTHER LANE WAS NOT EXTREME, HOWEVER THE FRONT OF THE VEHICLE SPUN TO THE RIGHT CAUSING HER TO STRIKE THE SIDE OF A FLATBED TRACTOR TRAILER. *SLC

BRAKE SYSTEM TOTALLY FAILED WHILE DRIVING AT APPROXIMATELY 20-25 MPH GOING DOWN A HILL DUE TO FAILURE OF MASTER CYLINDER. VEHICLE IS A TOTAL LOSS. *AK *JB

FUEL LINES WOULD RATTLE AGAINST UNDERSIDE OF VEHICLE WHILE DRIVING. CLAMPS ON FUEL LINES WOULD LOOSEN UP AFTER BEING TIGHTENED BY MECHANIC.*AK

AFTER DEPRESSING BRAKE PEDAL, AND WHEN PEDAL RETURNS, A CLICKING NOISE OCCURS DUE TO METAL IN BRAKE ASSEMBLY. DEALER CANNOT CORRECT PROBLEM. *AK THE BRAKE PEDAL MAKES THUMP NOISE WHEN APPLYING BRAKE. THE DEALER INSTALLED BRAKE PEDAL ASSEMBLY, BUT THE PROBLEM WAS NOT CORRECTED. THE CONSUMER SAYS POSSIBLY THE MASTER CYLINDER ASSEMBLY FAILURE COULD BE THE CAUSE. *YH

WHILE DRIVING AT APPROXIMATELY 10-15 MPH MADE A SUDDEN STOP WITH ENOUGH SPACE IN FRONT, BUT ABS BRAKES DID NOT WORK OR HOLD AND VEHICLE KEPT COASTING, CAUSING A REAREND ACCIDENT.*AK THE POWER BRAKE BOOSTER WAS DEFECTIVE. *YH

WHEN APPLYING BRAKES THERE IS A SQUEAKING NOISE. PADS NEED TO BE REPLACED. DEALERSHIP MECHANIC SPRAYED SOME LUBRICATION ON BRAKES, BUT THERE IS STILL NOISE. *AK

POWERSTEERING FLUID LEAKING/GEAR BOX REPLACED TWICE/ PITMAN ARM/ POWER STEERING PUMP REPLACED, AND STEERING WHEEL HAS TOO MUCH PLAY, TO DEALER 4 TIMES, CANNOT REMEDY STEERING WHEEL PROBLEM. *AK *SLC

WHEN VEHICLE APPROACHES 50+ MPH WINDSHIELD BEGINS TO VIBRATE VERY LOUDLY. VIBRATION LASTS FOR APPROXIMATELY 15-20 SECONDS. DEALERSHIP IS LOOKING AT PROBLEM, BUT AS OF YET FOUND NOTHING OR SEEN DEFECT OCCURRING. *AK THE DEALER RESEALED THE WIND SHIELD AND REPLACED THE DRIVER SIDE FRONT WINDOW AS WELL. *YH

SIDEWALL SEPARATED FROM TIRE AT HIGH SPEED. *AK (DOT NUMBER: PDXO400 TIRESIZE: 225/60R16)

WHEN DRIVING AT HIGHWAY SPEEDS AND A BUMP IS HIT STEERING WILL SHIMMY, AND VEHICLE WILL MOVE IN A LATERAL MOTION ACROSS SURFACE. DEALR HAS BEEN CONTACTED.*AK THE MANUFACTURER SAYS ALL 2000 MODELS EXPERIENCE WHEEL SHIMMING AND IS NORMAL. THE DEALER, HOWEVER, SAYS IT WAS CAUSED BY 16" TIRES WHICH WERE TOO BIG FOR THE VEHICLE. THE CONSUMER WAS EXPERIENCING DIFFICULTY HAVING THE MANUFACTURER RESOLVE THE SHIMNMING PROBLEM. *YH

WHILE MAKING A LEFT TURN AND THEN A RIGHT TURN HIT BRAKES, INSTEAD OF VEHICLE SLOWING DOWN OR STOPPING IT ACCELERATED, CAUSING CONSUMER TO HIT A NEARBY BUILDING. CONSUMER SUSTAINED A MINOR INJURY. *AK

WHILE CRUISE CONTROL IS ACTIVATED IT WILL TURN OFF UNEXPECTEDLY. IN ONE CASE TROTTLE OPENED AND DRIVER HAD TO TURN OFF VEHICLE, WHICH ALMOST CAUSED A CRASH. *AK THE CRUISE CONTROL FAILED TEN TIMES. *YH

CONSUMER HEARS HUMMING IN LEFT FRONT DOOR AREA WHILE DRIVING, DEALER CAN NOT FIND PROBLEM, CONSUMER REMOVED AND REPLACED THE PAN GASKET FLUID AND DRAINED AND FLUSHED THE TORQUE CONVERTER, THIS SEEMED TO SOLVE THE PROBLEM. *SLC

WHILE DRIVING SLOWLY REAR ENDED ANOTHER VEHICLE. UPON IMPACT, AIR BAGS DID NOT FULLY DEPLOY, JUST HALF WAY. *AK

THE VEHICLES JACKING INSTRUCTIONS WERE INCORRECT AND IF FOLLOWED COULD CAUSE INJURY TO THE OPERATOR, THE RECALL PACKAGE 00V-200 WAS INCOMPLETE, INSTEAD OF RECEIVING A JACK WARNING LABEL CONSUMER RECEIVED TWO JACK INSTRUCTION LABELS. NLM