Page 5 of 5 · complaints 201–239 of 239

1996 Mercury Grand Marquis complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →

Suspension › Front
Filed Jan 23, 1998ME

FRONT SUSPENSION WELD IS WEAK, CAUSING POOR CONTROL OF THE VEHICLE. THE DEALER HAS BEEN NOTIFIED. *AK

Visibility › Rearview Mirrors/Devices › Exterior
Filed Dec 17, 1997FL

DESIGN OF THE EXTERIOR REAR VIEW MIRROR OBSTRUCTS VIEW WHILE DRIVING.

Seats › Front Assembly › Head RestraintCrash1 injured1 killed
Filed Dec 17, 1997DE

COLLISION OCCURRED, DUE TO THE DESIGN OF THE HEAD REST(TOO LOW) THE CONSUMER WAS INJURED.

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 4, 1997CA

ENGINE FAILED.

Visibility › Rearview Mirrors/Devices › Interior
Filed Oct 27, 1997CA

REAR VIEW MIRROR COMES LOOSE CAUSING IT TO FAIL.

Tires
Filed Oct 22, 1997CA

TIRE BLEW OUT.

Fuel System, Gasoline › Delivery
Filed Oct 14, 1997NY

FUEL PUMP, BRACKET AND SPARK PLUGS FAILED.

Power Train › Automatic Transmission
Filed Oct 9, 1997AR

TRANSMISSION FAILED.

Electrical System › Horn
Filed Oct 1, 1997CA

ONE HORN FAILED.

Power Train › Automatic Transmission
Filed Sep 19, 1997CA

PLANETARY GEARS WHINE WHEN ACCELERATING TO HIGH GEAR BUT STOP WHEN THE VEHICLE REACHES NORMAL SPEED.

Suspension › Front
Filed Jul 30, 1997IL

WHILE MAKING A RIGHT TURN NOTICED VIBRATION IN THE VEHICLE. CONSUMER STATED THAT IT ONLY VIBRATES WHEN TRYING TO MAKE RIGHT TURNS. CONSUMER CONTACTED THE DEALER, BUT THEY WERE UNABLE TO FIX THE PROBLEM AT THAT TIME. *AK

Suspension › Front
Filed May 30, 1997LA

VEHICLE IS PULLS TO THE LEFT AND RIGHT.

Steering › Steering Wheel/Handle Bar
Filed May 16, 1997LA

EXCESSIVE PLAY IN STEERING.

Exterior Lighting › Headlights
Filed Apr 29, 1997FL

DURING NORMAL NIGHT CONDITIONS AND IN RAIN EXPERIENCED HEADLIGHT FAILURE. WHEN TURNING ON THE HIGH BEAMS, THE LIGHTS CUTS OFF THEN SWITCH TO THE LOW BEAMS. THE LIGHTS COMES BACK ON. PLEASE DESCRIBE DETAILS. *AK

Seat Belts › Front › Anchorage
Filed Apr 28, 1997CA

SEAT BELTS FAILED.

Equipment › Electrical
Filed Apr 28, 1997CA

CHECK ENGINE LIGHT IS ON.

Steering
Filed Mar 26, 1997FL

STEERING MECHAMISM FAILED.

Steering
Filed Mar 17, 1997TX

OWNER STATES THAT WHILE DRIVING AT 50MPH HIS STEERING FLOATS, HE NOTES THAT HE SOMETIMES HAS PROBLEMS WITH HIS STEERING, OWNER IS UNCERTAIN AS TO WHAT THE PROBLEM IS. *AK

Service Brakes, Hydraulic › Foundation Components
Filed Mar 14, 1997CA

BRAKES MAKES NOISE.

Structure › Frame and Members
Filed Feb 23, 1997CA

CHASSIS MOUNTS FAILED.

Power Train › Driveline › Differential Unit
Filed Feb 12, 1997CA

REAR DIFFERENTIAL/RING& PINION FAILED 3 TIMES.

Wheels › Hub
Filed Feb 12, 1997CA

DEFECTIVE HUBCAP.

Interior Lighting
Filed Feb 12, 1997CA

INSTRUMENT PANEL FUSE BLEW.

Service Brakes, Hydraulic › Foundation Components
Filed Jan 29, 1997FL

BRAKES MAKE NOISE.

Exterior Lighting › Headlights
Filed Jan 27, 1997NY

HEAD LAMPS VERY DIM, NOT APPROPRIATE ILLUMINATION.

Steering › Hydraulic Power Assist System
Filed Jan 23, 1997NY

WHILE DRIVING ON HIGHWAY STEERING WENT COMPLETELY OUT.

Electrical System › Wiring › Front UnderhoodFire
Filed Jan 17, 1997NJ

WHILE VEHICLE WAS PARKED ENGINE COMPARTMENT FIRE UNDER THE HOOD DUE TO AN ELECTRICAL SHORT. ALSO, REPLACED THE SIDE VIEW MIRROR WHICH HAS ELECTRICAL PARTS. *AK REFERENCED IN EA02-025

Vehicle Speed ControlCrash1 injured
Filed Dec 23, 1996FL

GEAR INDICATOR WAS IN THE REVERSE POSITION VEHICLE SURGED BACKWARDS, BRAKING SYSTEM WOULD NOT OVERRIDE THE ACCELERATION, CAUSING THE VEHICLE TO HIT A HOUSE. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Dec 4, 1996TN

NOTICED DRIVE TRAIN VIBRATING AND SHAKING PROGRESSIVELY WORSE AT 70MPH.

Power Train › Automatic Transmission › Gear Position Indication (prndl)3 injured
Filed Nov 21, 1996LA

ATTEMPTING TO SHIFT FROM D2 TO D1 AT 50 MPH, SHIFT LEVER STUCK, REQUIRING EXCESSIVE FORCE TO MOVE, RESULTING IN ACCIDENT/INJURIES.

Electrical System › Ignition › Switch
Filed Nov 18, 1996MD

CONSUMER STATES THAT THE KEY WILL NOT WORK IN THE IGNITION, THE STEERING WHEEL LOCKS UP AND THE INGNITION WILL NOT TURN. *AK

Vehicle Speed Control
Filed Nov 15, 1996NJ

FAST IDLE OR HIGH SETTING OF ENGINE RPM, IDLE 800 RPM AT NEUTRAL.

Exterior Lighting › Headlights
Filed Oct 25, 1996MA

LOW BEAM LIGHT INADEQUATE, CAUSING POOR VISIBILITY.

Steering › Steering Wheel/Handle Bar
Filed Oct 4, 1996NY

FAILURE OF THE STEERING WHEEL AND COLUMN, CAUSING THE CONSUMER TO LOSE CONTROL OF THE VEHICLE. *AK

Unknown or Other
Filed Aug 20, 1996NY

INDICATOR LIGHTS ON DASHBOARD CANNOT BE SEEN DURING DAYLIGHT HOURS WITH HEADLIGHTS ON.

Suspension › Front
Filed Aug 20, 1996AL

VEHICLE PULLS TO LEFT DUE TO FRONT END PROBLEMS.

Steering › Steering Wheel/Handle Bar
Filed Jul 11, 1996MI

STEERING PROBLEMS. *SD

Visibility › Windshield
Filed May 13, 1996NY

"SOLAR TINT" WINDSHIELD CRACKED TWICE WHEN HIT BY SMALL PEBBLE.

Fuel System, Gasoline › Fuel Injection System › Injectors
Filed Apr 11, 1996OH

FUEL INJECTOR LEAKED GASOLINE. *SD

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1996 Mercury Grand Marquis → · Every Grand Marquis year → · How the figures are calculated →