1996 Mercury Grand Marquis complaints

VEHICLE STALLS, MOSTLY WHILE MAKING TURNS AT SLOW SPEEDS. DEALER FEELS CAUSE IS OVERFILLING OF FUEL FILLER NECK. *AK DEALER REPLACED FILLER PIPE, HOWEVER CONSUMER STATES VEHICLE IS STILL STALLING. *SLC

REAR CROSS OVER LINE SEVERE WEAR TO DIFFERENTAIL RUBBED THROUGH BRAKE LINE POOR DESIGN ON LINE MOUNTING THIS HAPPENED IN THE REAR RIGHT WHERE LINE IS ROUTED TO THE LEFT BRAKE. SOME ONE HAS MAYBE BEEN KILLED DUE TO THIS POSSIBLEY BEING OVER LOOK AT AN ACCIDENT.*AK REFERENCED IN RQ03-004

THE LOW BEAM HEAD LIGHT IS LIKE DRIVING WITH PARKING LIGHTSNOT ENOUGH LIGHT TO DRIVE BY. THE COMPANY IS AWARE OF PROBLEM. MY HUSBAND SEEN A LETTER FROM COMPANY SENT TO DEALERS EXPLAINING AND SAYING THEY MAY GET COMPLAINTS FROM OWNERS. THEY OFFER NO OPTIONS TO CORRECT THE PROBLEM. WE HAVE GIVEN UP NIGHT DRIVING WHEN AT ALL POSSIBLE BECAUSE WE CAN NOT SEE TO DRIVE ON OUR LOW BEAMS.*AK

CONSUMER HAS BEEN TO DEALER REGARDING LOW BEAMS 3 TIMES, THE LIGHTS DO NOT WORK VERY WELL AT NIGHT CAUSING CONSUMER DIFFICULTY SEEING, DEALER STATES THERE IS NO PLACE TO INSTALL RUNNING LIGHTS AND THERE IS NOTHING THAT CAN BE DONE. *SLC

CLOCK SPRING IS DEFECTIVE, AND HORN/AIRBAGS DO NOT WORK. WITHOUT PRIOR WARNING. DEALERSHIP IS AWARE OF PROBLEM. *AK

LOW BEAM HEADLIGHTS ARE USELESS ON ASPHALT HIGHWAYS ESPECALLY IN THE RAIN. PARKING LIGHTS ARE BRIGHTER. LOW BEAM HEADLIGHT ASSEMBLY HAS A SHIELD OVER THE LOW BEAM BULB, IT BLOCKS TOO MUCH LIGHT. PROBLEM IS SO SERIOUS A RECALL IS IN ORDER.*AK

STARTED TO TRANSPORT MY GRANDCHIDREN WHO ARE IN NEEED OF CAR SEATS. SEAT BELTS WILL NOT RETRACT AFTER USING THEM 2 TIMES PRECLUDING USE OF THE CAR FOR TRANSPORTING THE CHIDREN. *AK

WHILE DRIVING, THE SIMULATED CONVERTIBLE TOP FLEW OFF, THE TOP FLEW OFF DUE TO NOT BEING INSTALLED PROPERLY, THE 3 STRIPS OF RUBBER ON THE ROOF STILL HAD THE PAPER ATTACHED TO IT INSTEAD OF BEING PEELED OFF TO SECURE THE FIBERGLASS TOP. *SLC

I CHECKED THROUGH THE SERVICE BULLETINS AND COMPLAINTS-THERE ARE SEVERAL OTHER COMPLAINTS WITH THESE MANIFOLDS- NOT SURE WHY THEY ARE MAKING PARTS OUT OF PLASTIC-IS THIS NORMAL SINCE IT INVOLVES THE COOLANT-HEATING AREA OF THE VEHICLE? THIS COST ME 721.56.*AK

THESE WERE REPLACED IN STATE CARS WITH ALUMINUM INTAKES FOR FREE. WE FEEL WE SHOULD GET THIS REPLACED FREE ALSO WITH ALUMINUM. *AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

PLASTIC INTAKE MANIFOLD BUSTED LOSING ANTIFREEZE,THE SENSOR COULD NOT WORK, IT ONLY WORKS WITH COOLANTS, DUE TO THIS THE GAUGES DID NOT WORK, UNTIL THE THE CHECK ENGINE LIGHT CAME ON THEN I IS TO LATE. I WAS LUCKY I WASN'T GOING 65 DOWN THE EXPRESSWAY WHEN THE MOTOR LOCKED UP. I'M SURE THIS HAS HAPPEN AND CAUSE ACCIDENTS AND NO ONE KNEW WHAT CAUSED IT. I HAVE CHECKED WITH 4 CERTIFIED TECHNICIANS THEY TOLD ME THE PROBLEM HAPPENS OFTEN WITH THIS PLASTIC INTAKE MANIFOLDS. WHY WOULD ANYONE HAVE A PLASTIC INTAKE SO CLOSE TO A HOT! MOTOR. I AM ALSO TOLD THAT THEY DID RECALL SOME VECHILE WITH THIS MOTOR AND PLASTIC INTAKE BUT NOT ON THIS CAR. THIS COULD HAVE BEEN A VERY DANGEROUS THINGS IF I HAVE BEEN GOING FASTER, ARE IF I WAS NOT AN EXPERIENCE DRIVER.

CONSUMER EXPERIENCING CONSISTANT PROBLEMS WITH FAULTY INTAKE MANIFOLD AND GASKET. NLM

FRONT DRIVER'S SIDE RIM BROKE AROUND THE EDGE, SEPARATING FROM THE BASE OF THE RIM. DEALER HAS NOT BEEN CONTACTED. *AK

THE BRAKES ARE NOISY DUE TO FAILURE OF THE BRAKE BOOSTER, FIVE REPLACEMENT BOOSTER HAVE BEEN INSTALLED, HOWEVER CONTINUE TO FAIL. *MJS

ENGINE OVERHEATED AND INVESTIGATION OF THE PROBLEM FOUND THAT THEPLASTIC INTAKE MANIFOLD DEVELOPED A 3" CRACK RIGHT BEHIND THE ALTERNATOR

NO SUMMARY

00 V 157 002/FMVSS 209/SEAT BELTS: BOTH FRONT SHOULDER BELTS ARE NOT RESTRAINING PROPERLY AND CAUSING OCCUPANT TO BE WITHOUT ANY RESTRAINT AND CAN LEAD TO INJURIES IF INVOLVED IN A CAR CRASH. DEALER NOTIFIED AND INFORMED THAT VEHICLE VIN# WAS NOT COVER UNDER A MFR'S RECALLS.

THE INTAKE MANIFOLD ON THE CAR IS MADE OF PLASTIC. IT ACCRUED A CRACK, THUS DISPENSING THE FLUIDS OUTWARD. *AK

WHILE DRIVING ABOUT 20 MPH VEHICLE STALLED. THERE WAS NO POWER STEERING AND BRAKES, VEHICLE IS AT REPAIR SHOP FOR THE FOURTEENTH TIME.*AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

WHILE BACKING OUT , STEERING WHEEL DISCONNECTED AND CONSUME R LOST COMPLETE CONTROL. VEHICLE WAS TOWED TO DEALER FOR REPAIRS. *AK

TRANSMISSION DOES NOT SHIFT PROBERLY. *AK

PULLING OUT INTO A STREET WHILE TRAVELLING 10MPH FRONT END STARTED TO MAKE CRUNCHING NOISE. STEERING WHEEL WOULD NOT TURN SMOOTHLY AND HAD TO BE FORCED. CONTACTED DEALER , THEY REPLACED TIE RODS. A MONTH LATER, THE SAME PROBLEM. REPLACED WITH A STANDARD LOWER BALL JOINT INSTEAD HEAVY DUTY LOWER BALL JOINT. MECHANIC SAID IT WAS A DESIGN FLAW. *AK

THIS AUTOMOBILE WAS PURCHASED NEW IN SEPTEMBER, 1996. THE CAR NOW HAS 31,066 ORIGINAL OWNER DRIVEN MILES ON IT. ON 11/27/99, I TOOK THE CAR INTO A LOCAL SHOP (EXPRESS OIL CHANGE) FOR BRAKE INSPECTION. THE CAR NEEDED FRONT BRAKE PADS AND WHEN THE FRONT WHEEL BRAKE ROTORS WERE TURNED, ALL THAT WAS LEFT ON THEM WAS .965 IN USEABLE METAL. THE MECHANIC TOLD ME THE ROTORS WOULD HAVE TO BE REPLACED ON MY NEXT BRAKE PAD REPLACEMENT. I WALKED ACROSS THE STREET TO VULCAN LINCOLN-MERCURY DEALERSHIP AND ASKED MR. MARSHALL AVERY (SERVICE ADVISOR) WHY THE PROBLEM WITH BRAKE ROTORS ON MY AUTOMOBILE, AND HE STATED THAT FORD WAS NOT USING THE SAME METAL THICKNESS ONCE USED IN MANUFACTURE OF BRAKE ROTORS WOULD BE HIS GUESS. WHY DOES AN AUTOMOBILE WHICH IS MINIMALLY DRIVEN TO AND FROM WORK NOT HAVE FRONT BRAKE ROTORS LARGE ENOUGH IN THICKNESS TO ALLOW MORE THAN ONE TURNING? IT WOULD SEEM THAT FORD MOTOR COMPANY HAS REDUCED THE THICKNESS OF ITS BRAKE ROTORS TO A DANGEROUSLY THIN LEVEL. THIS IS A RIP-OFF OF THE AUTOMOTIVE CONSUMER IN THAT ONLY 31,000 MILES CAN BE EXPECTED WITH A PAIR OF FRONT BRAKE ROTORS AND ON THE NEXT BRAKE REPLACEMENT THE ROTORS MUST BE DISCARDED AND NEW ONES PURCHASED. IN ADDITION, IT IS A DANGEROUS CONDITION WHEREAS A SET OF ROTORS WHICH IS TURNED ONCE NOW IS BELOW THE MINIMUM DOT REQUIREMENT (.974) FOR THICKNESS. I HAVE SENT A NOTE VIA E-MAIL TO FORD MOTOR COMPANY TO THEIR CONSUMER ASSISTANCE CENTER, BUT HAVE NOT RECEIVED A REPLY. I WOULD LIKE TO KNOW HOW THIS SITUATION HA

THE ENTIRE WHEEL FELL OFF DUE TO LACK OF LUBRICATION IN THE SUSPENSION SYSDTEM, AND IS THE RESULT OF MANUFACTURER HAVING NO GREASE FITTINGS. YH

THE VEHICLE SHUDDERS AND VIBRATES WHEN TRAVELING IN 3RD AND 4TH GEAR AND THEN LOOSES POWER. NLM

WAS PULLING OUT OF PARKING LOT WHEN VEHICLE SUDDENLY ACCELERATED. HAD FOOT ON BRAKES AT TIME, BUT BRAKES FAILED TO STOP VEHICLE. HIT ANOTHER VEHICLE, AND FINALLY CAME TO A STOP AFTER FUEL CUT OFF SWITCH KICKED IN. HAD VEHICLE TOWED TO DEALER & WAS INFORMED BY MECHANIC WHO ACTIVATED THE VALVE IN TRUNK & WAS ABLE TO RESTART VEHICLE. *AK

FRONT SEAT PASSENGER SIDE SEAT BELT WOULD NOT RELEASE. CUT SEAT BELT TO RELEASE PASSENGER AFTER EXTENSIVE EFFORT TO RELEASE THE BUCKLE. NO EVIDENCE OF DAMAGE TO BUCKLE OR IMPROPER USE.

REAR END DIFFERENTIAL FAILURE DUE TO MISMATCHED RING AND PINION GEAR. MJS

TRANSMISSION VIBRATES, SLIPS (SOUNDS LIKE DRIVING OVER RUMBLE STRIPS) DURING MODERATE ACCELERATION. HAD SIMILAR PROBLEM WITH 1992 GR MARQ. FORD MOTOR CO.FAILS TO ACKNOWLEDGE THAT PROBLEM EXISTS AND REFUSES TO PAY FOR FIX. PROBLEM HAS EXISTED FOR OVER 5 YEARS. TALKED TO A FLEET OWNER OF 13 1997 GR MARQS AND HE SAID 5 HAD ALREADY FAILED. THIS PROBLEM SHOULD BE CAUSE FOR A RECALL.

WHEN THE BRAKES WERE APPLIED , WHILE THE SPEED CONTROL WAS ACTIVATED, THE VEHICLE CONTINUED TO ACCELERATE, CAUSING A COLLISION WHICH RESULTED IN INJURIES. *AK

FAULTY TRANSMISSION CAUSES VEHICLE TO VIBRATE AT CERTAIN SPEEDS. NLM

CONTROL OF THE VEHICLE. WHEN DEPLOYMENT OCCURS THE BRAKES SHOULD AUTOMATICLY LOCK TO PREVENT A RUNAWAY CAR.

VIOLENT DEPLOYMENT OF PASSENGER SIDE AIRBAG CAUSED DRIVER'S SHIRT TO CATCH FIRE DURING COLLISION WHICH COULD HAVE RESULTED IN SERVERE BURNS / MAJOR PROPERTY DAMAGE. *YC

HEADLIGHTS DO NOT RELECT ENOUGH LIGHT WHEN USED ON LOW BEAM. THE PROBLEM HAS BEEN REPORTED. THE DEALER/ MANUFACTURER ARE AWARE OF THE PROBLEM. A SOLUTION HAS NOT BEEN DETERMINED AT THIS TIME. *AK

CRACKS IN THE PLASTIC INTAKE MANIFOLD. MJS

WHEN THE BRAKE WAS APPLIED THE BRAKES WOULD MOMENTARILY WORK, THEN THE PEDAL WOULD GO TO THE FLOOR. THE ONLY TO KEEP THE AUTOMOBILE STOPPED WAS TO SHIFT INTO NEUTRAL AND APPLY THE PARKING BRAKE. I HAD TO SHIFT INTO NEUTRAL BECAUSE OF THE AUTOMATIC PARKING BRAKE RELEASE MECHANISM. ALTHOUGH THE CAR HAS ONLY 21K MILES ON THE ODOMETER THE 36 MONTH WARRANTLY EXPIRED TECHNICALLY ON 23 MAY 1999. I BOUGHT THE CAR FROM THE ORIGINAL OWNER ON 28 MAY 1999 AFTER HE HAD THE TRANSMISSION REPLACED UNDER WARRANTY. THE CAR WAS DISABLED FOR MOST OF THE MONTH OF MAY. I ASKED THE FORD MOTOR COMPANY ASSISTANCE NUMBER (800) PERSONNEL TO COVER THIS BRAKE FAILURE BECAUSE THE BRAKES WOULD HAVE FAILED IN THE 36 MONTH WARRANTLY PERIOD HAD THE CAR NOT BEEN IN THE REPAIR FACILITY SO LONG. THEY REFUSED. I HAD TRONCALLI LINCOLN MERCURY COMPLETE THE REPAIR OF THE BRAKES WHICH THEY DETERMINED TO BE A DEFECTIVE MASTER CYLINDER. *AK

TODAY WAS THE THIRD TIME THAT I HAVE REFUELED THE CAR AND HAVE NOTICED THAT THERE IS A STRONG GAS SMELL WHEN I PARK THE CAR IN THE GARAGE. I HAVE LOOKED WITH A FLASH LIGHT UNDER THE CAR (LEFT REAR BELOW THE TIRE RIM) AND I SEE GAS DRIPPING OUT OF WHERE A TUBING CONNECTS TO THE FUEL TANK. THIS IS A RAPID DRIP THAT LEAVES A PUDDLE ON THE FLOOR. I HAVE BEEN CAUTIOUS TO NOT "OVER-FILL" AND STILL THE PROBLEM PERSISTS. *AK

HEADLIGHTS ARE VERY DIMM, WILL ONLY SHINE TO 100 FEET, CAUSING POOR VISIBILITY.DEALER CLAIMS THAT THIS IS A CHARACTERISTIC OF THE VEHICLE. *AK

WINDSHIELD REPLACED SEVERAL TIMES; PITS, THEN "RUNS" WHEN HIT WITH SMALL PEBBLE.; I HAVE OWNED MANY CARS IN THE PAST, NEVER HAD SUCH A PROBLEM WITH WINDSHIELD. CAR HAS 60,000 MILES ON IT AND IS JUST UNDER 3 YEARS OLD. *AK

NO DEPLOYMENT OF AIR BAG DURING FRONT END COLLISION CAUSED INJURY TO DRIVERS RIBS.

VEHICLE IS DRIVEN IN BAHRAIN WHERE UNLEADED FUEL IS UNAVAILABLE. DOES OWNER NEED TO REPLACE PART OF THE EXHAUST SYSTEM AND THE ENGINE ELECTRONIC PROCESSOR?

CONSUMER'S GIRL FRIEND 5'2" TALL IS TOO SHORT FOR AIR BAG ON PASSENGER'S SIDE. SHE IS GENERALLY 10 INCHES AWAY FROM AIR BAG. WOULD SHE BE SAFE IN CASE OF AN ACCIDENT? ALSO, CONCERN ABOUT SAFETY OF SHORT PERSON AND AIR BAG; ADDED ON 09-07-1999. *AK

TRANSMISSION FAILED. QCAW

SHOCK ABSORBERS FAILED RESULTING IN POOR CONTROL OF VEHICLE .

WHILE APPROACHING A STOP, AFTER GOING 15MPH, THE RIGHT FRONT "A" FRAME BROKE, CAUSING THE FRAME TO BE DISCONNECTED FROM BODY OF VEHICLE. HAD VEHICLE TAKEN TO DEALER. DEALER REFUSED TO REPAIR DUE TO MILEAGE, BUT THE MECHANIC REPAIRED THE VEHICLE. *AK

VEHICLES STEERING MECHANISM FAILED CAUSING THE VEHICLE TO WANDER.

WHILE DRIVING VEHICLE WANDERS,; ALSO, STEERING IS VERY HARD TO CONTROL. WORSE WHEN WINDY OR RAIN ING. IN ADDITION, HOODE LATCH NEEDED ADJUSTMENT AND CHECK ENGINE LIGHT STAYS ON AFTER STARTING VEHICLE. VEHICLE HAS BEEN TAKEN TO DEALERS AND THEY ARE UNABLE TO LOCATE A PROBLEM. NOTES VEHICLE IS OPERATING ACCORDING TO MANUFACTURER'S SPECIFICATIONS. *AK

WHEN DRIVING AT 60-70 MPH IN WINDY CONDITIONS VEHICLES' STEERING IS POOR.