Mercedes-Benz Sprinter 2500

Owners filed 443 complaints across 18 model years of the Mercedes-Benz Sprinter 2500. The 2020 drew the most (80).

Model years18
Complaints443
Recalls168
Fires12
Deaths0

Which Mercedes-Benz Sprinter 2500 years should you avoid?

No Mercedes-Benz Sprinter 2500 year stands out. Across the 6 model years old enough to judge, none drew twice the complaints of a typical year (about 43), and none shows an unusual share of fires, crashes or deaths for its age.

Too new to judge: 2025. Complaints take a few years to arrive, so a new model year looks better than it is.

How this is worked out: each year is compared with a typical year of the same model, which takes most of the difference in sales out of it, and its share of serious failures is compared with every other car of the same model year, because older cars were complained about differently. A year needs 25 complaints to be judged at all. Complaints are unverified owner reports. Full method →

Every Mercedes-Benz Sprinter 2500 model year compared

Complaints per year
YearComplaintsRelative volumeRecallsFiresCrashesMost reportedStatus
2025Too new4
1——Unknown or OtherRoutine
202412
41—Service BrakesRoutine
202319
71—EngineRoutine
202240
7—2Unknown or OtherRoutine
202145
18—2Electrical SystemRoutine
202080
2213Electrical SystemRoutine
201968
4248SteeringRoutine
201814
9——Vehicle Speed ControlRoutine
201713
7——SteeringRoutine
201628
151—Air BagsRoutine
201523
14—1SteeringRoutine
201438
641Air BagsRoutine
201321
3——Air BagsRoutine
20128
2——Vehicle Speed ControlRoutine
201114
4——Air BagsRoutine
201014
6——Air BagsRoutine
20091
0——Electrical SystemRoutine
20071
1——Air BagsRoutine

Data: NHTSA complaint and recall files, October 2026. Complaints are unverified owner reports.