2000 Mercedes Benz S Class

Routine

Owners filed 81 complaints about this vehicle with federal regulators, most often about the electrical system › instrument cluster/panel. It has been recalled 5 times.

When it fails
020k40k60k90k120k200k

67 complaints record an odometer reading. Failures cluster around 75,00090,000 miles; the median is 84,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Electrical System › Instrument Cluster/Panel19
000
Interior Lighting13
000
Suspension › Front › Springs › Air Suspension System10
000
Suspension8
010
Electrical System7
000
Visibility › Defroster/Defogger/Hvac System › Fan/Motor2
010
Equipment › Appliance › Air Conditioner2
010
Electrical System › Wiring › Interior/Under Dash2
000
Air Bags › Frontal2
012
Visibility › Windshield1
000

5 safety recalls

Part 573 reports
Engine and Engine Cooling07V263000
Filed Jun 12, 200719,924 vehiclesMercedes-Benz Usa, Llc.

Defect. ON CERTAIN VEHICLES, CORROSION MAY OCCUR IN THE INNER STEEL PORTIONS OF THE ACTIVE BODY CONTROL'S (ABC) HIGH PRESSURE DISTRIBUTION HOSE DUE TO EXTENSIVE EXPOSURE TO HUMIDITY CAUSING DETERIORATION OF THE HOSE.

Risk. THIS MAY RESULT IN ABC HYDRAULIC FLUID LEAKAGE NEAR THE CATALYTIC CONVERTER. LEAKING FLUID MAY COME IN CONTACT WITH HOT ENGINE COMPONENTS AND LEAD TO A POSSIBLE FIRE.

Remedy. DEALERS WILL INSTALL NEW CORROSION RESISTANT ABC HIGH PRESSURE DISTRIBUTION HOSE. THE RECALL BEGAN ON JULY 2, 2007. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.

Interior Lighting06V028000
Filed Feb 2, 200636,911 vehiclesMercedes-Benz Usa, Llc.

Defect. ON CERTAIN VEHICLES, THE INSTRUMENT CLUSTER IS EXPERIENCING ELECTRICAL MALFUNCTIONS. THE INSTRUMENT CLUSTER CONTAINS GAUGES AND INDICATORS THAT MUST BE ILLUMINATED WHENEVER THE VEHICLE IS IN OPERATION.

Risk. DUE TO INADEQUATE ILLUMINATION, THE DRIVER WILL BE UNABLE TO READ THE GAUGES AND INDICATORS, SUCH AS THE SPEEDOMETER, WHICH COULD INCREASE THE RISK OF A CRASH.

Remedy. DEALERS WILL REPLACE THE INSTRUMENT CLUSTER MODULES. THE RECALL WILL BE CONDUCTED IN PHASES. PHASE I WAS MAILED OUT TO APPROXIMATELY 7,500 OWNERS ON SEPTEMBER 29, 2006. PHASE II AND PHASE III IS SCHEDULED FOR DECEMBER 2006. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.

Electrical System › Wiring › Fuses and Circuit Breakers04V227000
Filed May 13, 200454,454 vehiclesMercedes-Benz Usa, Llc.

Defect. ON CERTAIN PASSENGER VEHICLES, DURING THE PRODUCTION PROCESS OF THE BLOWER MOTOR FUSE HOLDER, THE SIZE OF THE ELECTRIC CONDUCTOR OF THE HOLDER MAY BE BELOW APPROPRIATE TOLERANCES.

Risk. CONSEQUENTLY, THE ELECTRIC CONDUCTOR OF THE BLOWER MOTOR FUSE HOLDER MAY DISSIPATE MORE HEAT THAN THE PLASTIC FUSE HOLDER WAS DESIGNED TO WITHSTAND, WHICH COULD RESULT IN OVERHEATING OF THE HOLDER AND DISABLING OF THE BLOWER MOTOR AND THE ABILITY TO DEFROST OR DEFOG THE WINDSHILED IN COLD OR HOT AND HUMID WEATHER CONDITIONS. DEPENDING ON THE OCCURRENCE AND WEATHER SITUATION, DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A CRASH.

Remedy. DEALERS WILL INSTALL NEW BLOWER MOTOR FUSE HOLDERS. THE RECALL BEGAN DURING OCTOBER 2004. OWNERS SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.

Electrical System › 12v/24v/48v Battery02V338000
Filed Dec 16, 200265,000 vehiclesMercedes-Benz Usa, Llc.

Defect. ON CERTAIN PASSENGER VEHICLES, EXCESSIVE STATIC BUILD-UP IN THE TRUNK FLOOR MATS CAN CAUSE A STATIC DISCHARGE WHEN INDIVIDUALS MOVE OR REMOVE ITEMS FROM THE TRUNK COMPARTMENT.

Risk. THIS CAN DAMAGE THE ELECTRICAL SYSTEM COMPONENTS LOCATED IN THE TRUNK, INCLUDING THE VEHICLE'S BATTERY.

Remedy. DEALERS WILL INSTALL A STATIC INSULATION PANEL BETWEEN THE CARPET AND THE VEHICLE BATTERY WHICH WILL PROVIDE AN ELECTRICAL GROUNDING. OWNER NOTIFICATION BEGAN FEBRUARY 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.

Equipment › Appliance › Air Conditioner00V141000
Filed May 15, 20007,100 vehiclesMercedes-Benz Usa, Llc.

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. DUE TO AN INTERNAL DEFECT IN THE CIRCUITRY OF THE BLOWER MOTOR REGULATOR, THE REGULATOR MAY OVERHEAT.

Risk. THIS COULD CAUSE SURROUNDING PLASTIC, INSULATION, AND WIRING TO DEFORM AND POSSIBLY MELT OR BURN.

Remedy. DEALERS WILL REPLACE THE BLOWER MOTOR REGULATOR.

What owners reported

Newest filings
Interior Lighting
Filed Aug 19, 201198,000 milesCA

TL* THE CONTACT OWNS A 2000 MERCEDES S430. WHILE DRIVING 65 MPH, THE CONTACT STATED THE INSTRUMENT PANEL BECAME INOPERABLE AND SHE WAS UNABLE TO SEE HOW FAST OR SLOW SHE WAS TRAVELING, HOW MUCH FUEL WAS IN THE VEHICLE, OR HOW MUCH OIL WAS IN THE VEHICLE DUE TO INADEQUATE ILLUMINATION. THE DEALER ADVISED THE CONTACT THAT HER VEHICLE WAS NOT INCLUDED IN NHTSA RECALL 06V028000 ( INTERIOR LIGHTING) AND ADVISED HER TO REPLACE THE ENTIRE INSTRUMENT CLUSTER. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS WAITING FOR A RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WAS 98,000.

Electrical System
Filed Jun 24, 201124,568 milesMD

MY 2000 MERCEDES S500 CLUSTER ,BACK LIGHTING , SPEEDOMETER FAILED (UNABLE TO SEE INSTRUMENT CLUSTER) ON APRIL ,3 2011 MILEAGE AT TIME OF DEFECT 24,568 I SAW THAT THERE IS A RECALL FOR MY CAR CONCERNING THE PROBLEM. I CONTACTED THE DEALER AND , I WAS INFORM THAT THE EXTENDED WARRANTY EXPIRED (RECALL). SO I CALLED THE MERCEDES1-800-367-6372 NUMBER THEY INFORMED ME THE SAME I WAS COVERED BUT EXPIRED. SO I CALLED NHTSA 1800 NUMBER THEY INFORMED ME THAT I WOULD STILL BE COVERED BECAUSE THE RECALL TOOK PLACE IN 2006 AND IT IS 10 YEARS BEFORE IT EXPIRES SO UNTIL 2016. SO I WILL APPRECIATE SOME HELP CONCERNING MY PROBLEM. V.I,N [XXX] NHTSA CAMPAIGN ID NUMBER 06V028000 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electrical System › Instrument Cluster/Panel
Filed Jun 6, 2011137,437 milesCA

MY 2000 MERCEDES S500 CLUSTER BACK LIGHTING IS GOING IN AND OUT ALSO SPEEDOMETER I SAW THAT THERE IS A RECALL FOR MY CAR CONCERNING THE PROBLEM. I CONTACTED THE DEALER AND WENT IN ON MAY 28 TO SEE THEM PENSKE MERCEDES(626) 859-1200 , I WAS INFORM THAT THE EXTENDED WARRANTY EXPIRED (RECALL). SO I CALLED THE MERCEDES1-800-367-6372 ([XXX], CASE MANAGER) NUMBER THEY INFORMED ME THE SAME I WAS COVERED BUT EXPIRED. SO I CALLED NHTSA 1800 NUMBER THEY INFORMED ME THAT I WOULD STILL BE COVERED BECAUSE THE RECALL TOOK PLACE IN 2006 AND IT IS 10 YEARS BEFORE IT EXPIRES SO UNTIL 2016. SO I WILL APPRECIATE SOME HELP CONCERNING MY PROBLEM. V.I,N [XXX] NHTSA CAMPAIGN ID NUMBER 06V028000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

Electrical System › Instrument Cluster/Panel
Filed Apr 18, 2011180,000 milesNY

TL* THE CONTACT OWNS A 2000 MERCEDES BENZ S-500. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE INSTRUMENT PANEL GAUGES BECAME INOPERABLE. THE MANUFACTURER WAS CONTACTED AND STATED THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 06V028000 (INTERIOR LIGHTING) BUT THE CONTACTS VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

Suspension › Front
Filed Apr 18, 2011151,661 milesNY

TL*THE CONTACT OWNS A 2000 MERCEDES BENZ S-500. THE CONTACT NOTICED THE SUSPENSION HAD DROPPED AND WAS NOT POSITIONED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS STATED THERE WAS A FRONT SUSPENSION KIT THAT NEEDED TO BE INSTALLED. THE REPAIRS WERE PERFORMED YET THE FAILURE RECURRED WITHIN EIGHTEEN MONTHS. THE DEALER WAS CONTACTED AND ADVISED THAT THE FRONT SUSPENSION WOULD NEED TO BE REPLACED IF THE KIT DID NOT REPAIR THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FRONT SUSPENSION WAS REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 07V263000 ( SUSPENSION) BUT THE CONTACTS VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Vehicle Speed Control
Filed Feb 10, 2011138,000 milesSC

THE ACCELERATOR PEDAL ON A 2000 MERCEDES BENZ S500 FAILED AND BECAME STUCK TO THE FLOOR CAUSING THE VEHICLE TO REACH SPEED IN EXCESS OF 100M.P.H. BEFORE THE VEHICLE COULD BE SHUT DOWN BY TURNING OFF THE IGNITION. UPON A MECHANICS INSPECTION, IT WAS FOUND THAT THE MECHANICAL SAFETY DEVICE TO PREVENT THE PEDAL FROM BECOMING STUCK HAD FAILED CAUSING THE PEDAL TO GO TO WIDE OPEN THROTTLE AND BECOME STUCK IN THAT POSITION. *TR

Electrical System › Instrument Cluster/Panel
Filed Dec 15, 201033,000 milesCA

THIS COMPLAINT IS RELATED TO CAMPAIGN NO 2006080004, SEPTEMEBER 2006 FOR MERCEDES S500 (MODEL 220), MODEL YEAR 2000. THE INSTRUMENT CLUSTER HAS COMPLETELY FAILED WITH COMPLETE LOSS OF ILLUMINATION, SPEEDOMETER, AND FUEL GAUGE. MY CHASSIS END NUMBER IS A123394 AND THIS DOES NOT FALL WITHIN THE NARROW SERIAL NUMBER RANGE WITHIN THE ORIGINAL RECAL CAMPAIGN. I UNDERSTAND ALL PARTS ARE THE SAME AS THOSE RECALLED AND AND REQUESTING THAT THE SERIAL NUMBER RANGE BE WIDENED. *TR

Suspension
Filed Nov 24, 201090,000 milesGA

TL*THE CONTACT OWNS A 2000 MERCEDES-BENZ S430. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD A SCRAPING NOISE AND NOTICED THAT THE VEHICLE WAS LOWER TO THE GROUND THAN USUAL. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED TO AN AUTHORIZED DEALER. THE CONTACT WAS INFORMED THAT THE AIRMATIC SUSPENSION SYSTEM HAD ALLOWED THE FRAME TO RUB THE TOP OF THE TIRES. THE VEHICLE WAS REPAIRED. THE FAILURE OCCURRED AGAIN FIVE YEARS LATER. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE IT WAS BEING REPAIRED AGAIN. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000 AND THE CURRENT MILEAGE WAS 130,038. THE VIN WAS UNAVAILABLE.

Electrical System
Filed Nov 17, 201075,000 milesMA

TL*THE CONTACT OWNS A 2000 MERCEDES BENZ S430. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS TOO BRIGHT. WHILE DRIVING, THE BRIGHTNESS OF THE FUEL GAUGE ADJUSTED ON ITS OWN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE INSTRUMENT PANEL NEEDED TO BE REPLACED. THE CURRENT MILEAGE WAS APPROXIMATELY 95,000. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

Equipment › Appliance › Air ConditionerFire
Filed Nov 10, 2010TN

TL*THE CONTACT OWNS A 2000 MERCEDES-BENZ S430. THE CONTACT STATED THAT NHTSA CAMPAIGN ID 00V141000 (EQUIPMENT:ELECTRICAL:AIR CONDITIONER) WAS THE EXACT AND PRECISE PROBLEM THAT HE WAS EXPERIENCING. THE CONTACT SMELLED A BURNING ODOR COMING FROM HIS HEATER BLOWER FOR APPROXIMATELY TWO YEARS. THE DEALER WAS CONTACTED AND INFORMED HIM THAT THE RECALL DID NOT APPLY TO HIS VEHICLE. THE VIN WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE.

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Sep 13, 2010167,789 milesGA

TL* THE CONTACT OWNS A 2000 MERCEDES BENZ S430. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WITH THE AIR CONDITIONER ACTIVATED WHEN IT STOPPED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE FAILURE WAS CAUSED BY THE BLOWER MOTOR REGULATOR. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 04V227000 (ELECTRICAL SYSTEM: FUSES AND CIRCUIT BREAKERS) YET THE BLOWER WAS NOT REPAIRED. THE CONTACT INQUIRED ABOUT NHTSA CAMPAIGN ID NUMBER 00V141000 (EQUIPMENT: ELECTRICAL: AIR CONDITIONER) YET THE DEALER REFUSED THE REPAIR, STATING THAT THE BLOWER REGULATOR WAS NOT A COMPONENT COVERED BY THE RECALL REPAIR. THE BLOWER MOTOR REGULATOR WAS NOT REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 167,789.

Interior Lighting
Filed Sep 9, 201091,000 milesMI

TL* THE CONTACT OWNS A 2000 MERCEDES BENZ SCLASS. WHILE DRIVING AT APPROXIMATELY 30 MPH THE LIGHTING ON THE INSTRUMENT PANEL BEGAN TO BLINK AND THE LIGHTING WHICH ILLUMINATES THE SPEEDOMETER STOPPED ILLUMINATING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE HE WAS INFORMED HE WOULD NEED TO HAVE THE INSTRUMENT PANEL REPLACED. HE WAS ALSO INFORMED THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 06V028000, INTERIOR LIGHTING. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUES. THE FAILURE AND CURRENT MILEAGES WERE 91,000.

Electrical System › Instrument Cluster/Panel
Filed Aug 26, 201085,000 milesCO

TL* THE CONTACT OWNS A 2000 MERCEDES BENZ S430.THE CONTACT STATED THE INSTRUMENT PANEL FAILED. SHE STATED THAT WHEN THE DOOR WAS AJAR AND THE INTERIOR LIGHT WAS ILLUMINATED, SHE COULD NOT SEE THE INSTRUMENT PANEL AT ALL. THE DEALER STATED HE WAS UNABLE TO MAKE REPAIRS BUT DID NOT GIVE AN EXPLANATION AS TO WHY. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 85,000.

Interior Lighting
Filed Aug 24, 2010126,416 milesIL

TL* THE CONTACT OWNS A 2000 MERCEDES BENZ S-500. THE CONTACT WAS DRIVING 55 MPH WHEN THE ENTIRE INSTRUMENTAL CLUSTER FAILED. THE DEALER ADVISED THAT THE INSTRUMENT PANEL HAD MALFUNCTIONED. THE CONTACT INQUIRED ABOUT NHTSA CAMPAIGN ID NUMBER: 06V028000 (INTERIOR LIGHTING) BUT WAS ADVISED BY THE DEALER THAT HIS VIN WAS NOT INCLUDED. THERE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 126,416.

Electrical System
Filed Jun 22, 2010136,000 milesTX

INSTRUMENT CLUSTER ON 2000 MY MERCEDES BENZ S500 ILLUMINATION FAILED. CANNOT SEE GAUGES NOR ODOMETER. AN OBVIOUS SAFETY HAZARD. BOTH DEALER AND M-B USA DENY COVERAGE UNDER THEIR 10-YEAR WARRANTY EXTENSION FOR THIS SPECIFIC ISSUE. THE CAR WAS PLACED IN SERVICE IN 12/99 AND WAITED FOR 10 YEARS AND 6 MONTHS BEFORE FAILURE. FORMERLY KNOWN FOR DURABILITY AND RELIABILITY OVER MANY YEARS, THE COMPANY IS NOW UNWILLING TO STAND BEHIND THEIR DEFECTIVE PRODUCT. THIS IS A SAFETY ISSUE. WHY WOULD THERE BE ANY TIME LIMIT ON A KNOWN SAFETY FAILURE? *TR

Suspension
Filed Jun 20, 2010CA

THE AIRMATIC SYSTEM ON MY MERCEDES BENZ S-500 HAS FAILED FOR A SECOND TIME. THE CAR-BODY DROPPED AND IS RESTING ON THE TIRES, MAKING IT IMPOSSIBLE TO OPERATE THE VEHICLE. *TR

Interior Lighting
Filed Jun 8, 2010112,000 milesIL

TL* THE CONTACT OWNS A 2000 MERCEDES BENZ S500. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THE INSTRUMENT PANEL WAS NOT ILLUMINATED. AN AUTHORIZED DEALER WAS NOTIFIED AND INFORMED THE CONTACT THAT HIS VIN WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 06V028000 (INTERIOR LIGHTING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 112,000.

SuspensionFire
Filed May 28, 2010140,000 milesWA

AS I WAS DRIVING MY 2001 MERCEDES BENZ S500. MY AIRMATIC SUSPENSION FAIL AND MY CAR FRONT WENT DOWN AS I WAS DRIVING ON THE FREEWAY. MY TIRES START RUBBING INTO MY WHEEL WELL AND STARTED SMOKING. THE PROBLEM LEFT THE FRONT END DAMAGE. I HAD THE PROBLEM FIX BY A MERCEDES DEALERSHIP. SIX MONTH LATER THE PROBLEM ARISE AGAIN. I DON'T DRIVE THE CAR FOR FEAR THAT I MIGHT GET INTO AN ACCIDENT. *TR

Interior Lighting
Filed Mar 27, 2010199,264 milesWA

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) SEPTEMBER 2009 AIR BLOWER TO HEATER AND AIR CONDITIONING QUIT WORKING. MECHANIC REPLACED FUSE. AIR BLOWER WORKED FOR 2 DAYS. RETURNED NOVEMBER 2009 AND WAS TOLD AIR BLOWER WOULD NEED TO BE REPLACED. FEBRUARY 2010 AUTOMATIC TRUNK LOCKS QUIT WORKING. NOW TRUNK LOCK ONLY WORKS WITH KEY, NO LONGER AUTOMATIC. MARCH 2010 AIR BLOWER REPLACED. WORKED ONE WEEK, THEN BEGAN MALFUNCTIONING UNTIL IT NO LONGER WORKS. MARCH 2010 DASH LIGHTS BEGAN TO FLICKER, THEN ENTIRE DASH WENT OUT. DOOR LOCKS NO LONGER AUTOMATIC, NO INDICATORS FOR SPEEDOMETER, TURN SIGNALS, TEMPERATURE CONTROLS ETC. MECHANIC CHECKED AND REPLACED FUSE. NO RESULTS. MECHANIC INDICATED THAT INSTRUMENT CLUSTER WOULD NEED TO BE REPLACED. INTERNET RESEARCH RESULTED IN IDENTIFYING RECALL OF INSTRUMENT CLUSTER FOR 2000 "S" SERIES, BUT THAT MY VIN #[XXX] IS NOT INCLUDED IN THE RECALL. INTERNET RESEARCH REVEALS THAT ALL THESE MALFUNCTIONS ARE COMMON AMONG THE 2000 "S" SERIES ALONG WITH THE INSTRUMENT CLUSTER MALFUNCTION AND DOES APPEAR TO BE CLOSELY RELATED TO THE INSTRUMENT CLUSTER ISSUE. MECHANIC INDICATED THAT HE HAS REPLACED HUNDREDS OF THE INSTRUMENT CLUSTERS FOR SPECIFICALLY THE "S" SERIES, PRIMARILY YEAR 2000 AND HAS SEEN MANY OF THE ISSUES WITH MY S430 CORRELATING TO THE INSTRUMENT CLUSTER MALFUNCTION. *TR

Interior Lighting
Filed Mar 16, 2010134,500 milesCA

INSTRUMENT CLUSTER WENT DARK WHILE DRIVING MY 2000 MERCEDES S500

20 of 81 complaints, reproduced as filed.

Across model years

Worst on record: 2000
YearComplaintsRecallsFiresDeathsAssessment
20121100Routine
20092100Routine
20052100Routine
200415410Routine
200328200Routine
200248200Routine
200136510Routine
2000 — this page81540Routine
19999100Routine
19982100Routine
19972100Routine
19966200Routine
199527110Routine
199412100Routine

Compare every S Class year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 12, 2007. Source: NHTSA Office of Defects Investigation.