Owners filed 6 complaints about this vehicle with federal regulators, most often about the visibility › power window devices and controls. It has been recalled 2 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Visibility › Power Window Devices and Controls
1
0
0
0
Steering
1
0
0
0
Equipment › Appliance › Air Conditioner
1
0
0
0
Engine and Engine Cooling › Cooling System
1
0
0
0
Engine and Engine Cooling
1
0
0
0
Electrical System › Wiring
1
0
0
0
2 safety recalls
Part 573 reports
Exterior Lighting09E012000
Filed Apr 7, 200916,270 vehiclesSabersport
Defect. SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy. SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Engine and Engine Cooling › Engine96V058000
Filed Apr 4, 1996149 vehiclesMercedes-Benz Usa, Inc.
Defect. THE DRIVE BELT PULLEY ON THE ENGINE CAN DEVELOP FATIGUE CRACKS IN THE METAL AND BREAK. IF THE DRIVE PULLEY BREAKS, THE CAR WOULD NOT HAVE ENGINE COOLING, BATTERY CHARGING, AND/OR POWER STEERING.
Risk. LOSS OF THESE SYSTEMS CAN CAUSE THE CAR TO OVER HEAT, LOSE POWER FROM THE BATTERY, AND LOSS OF CONTROL OF THE CAR INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
Remedy. DEALERS WILL REPLACE THE ENGINE CRANKSHAFT DAMPER-PULLEY ON THESE VEHICLES.
What owners reported
Newest filings
Steering
Filed May 6, 2014143,000 milesAZ
TL* THE CONTACT OWNS A 1996 MERCEDES S420. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED CAUSING THE VEHICLE TO STEER TO THE LEFT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT A CONNECTOR FROM THE TRANSMISSION TO THE ELECTRONIC CONTROL MODULE HAD FAILED CAUSING TRANSMISSION FLUID TO FLOOD THE CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 143,000.
Engine and Engine Cooling › Cooling System
Filed Jun 30, 201111,850 milesMD
1.I OWN A 1996 MERCEDES BENZ FOR 15 YEARS. WITH ONLY 11,850 MILES, THE TEMPERATURE / CLIMATE CONTROL MECHANISM FAILED DUE TO BEING DEFECTIVE PART. THIS WAS BROUGHT TO A MERCEDES BENZ SERVICE CENTER, HOWEVER IT WAS NOT FIXED WHICH I LEFT UNSETTLED AND UNSATISFIED. 3. IN ORDER TO QUICKLY HAVE THIS FIXED, I WENT TO ANOTHER PRIVATE MECHANIC, WHICH THEY DULY IDENTIFIED THE PROBLEM AS A DEFECTIVE PART, HOWEVER THE PART WAS PROMPTLY FIXED. THE AMOUNT WAS $1,097.36. I HAVE SENT 2 LETTERS TO MERCEDES BENZ USA HEADQUARTERS AND GERMANY HEADQUARTERS REPORTING THE PROBLEM AS A DEFECTIVE ISSUE AND REQUESTING FOR COMPENSATION, HOWEVER THEY HAVE NOT RESPONDED REGARDING THIS MATTER. *TR
Equipment › Appliance › Air Conditioner
Filed Aug 20, 2008202,000 milesSC
I HEARD A CLICK AND THEN AC STOPPED BLOWING AIR. IT HAD BEEN BLOWING FINE BEFORE THIS AUDIBLE CLICK. RESEARCH I DID SAYS IT IS A FAULTY BLOWER REGULATOR WHICH SEEMS TO BE A COMMON OCCURRENCE FOR THIS MODEL. *TR
Engine and Engine Cooling
Filed Aug 8, 2008121,000 milesKY
JUST CAME BACK FROM VACATION. CHECK ENGINE LIGHT WAS ON BEFORE. STOPPING AT THE GAS STATION WE NOTICED THE SMOKE COMING OUT THE HOOD. TEMPERATURE WAS RISING TO A 100 C. SINCE THEN EVEN IN LOCAL DRIVING TEMPERATURE GOES OVER NORMAL. I AM VERY CONCERNED. DID NOT CHECK WITH SERVICE YET. *TR
Electrical System › Wiring
Filed Feb 20, 200790,000 milesMD
WIRING HARNESS IS DEFECTIVE. *NM
Visibility › Power Window Devices and Controls
Filed Feb 22, 2006CA
MY PASSENGER REAR WINDOW HAS COMPLETELY FALLEN INTO THE DOOR UPON TOUCHING THE WINDOW SWITCH. THIS HAS HAPPENED WHILE DRIVING AND IT IS A RECURRING PROBLEM. SINCE I HAVE HAD THE CAR, I HAVE REPAIRED THIS ISSUE THREE TIMES. I SUSPECT THAT MERCEDEZ IS USING WEAK PARTS AND IS NOT LOOKING INTO THIS ISSUE SERIOUSLY. THIS HAS HAPPENED TO OTHERS WITH NEWER CARS BUT NOT AS FREQUENT. *NM
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 7, 2009. Source: NHTSA Office of Defects Investigation.