2011 Mercedes-Benz GLK350 complaints

TAKATA RECALL HAS STILL NOT CAME UP WITH A SOLUTION TO FIX THE AIRBAGS WHICH I FEEL IS A HAZARD WHILE DRIVING. THIS IS MY ONLY MEANS OF TRANSPORTATO AND I DON'T FEEL MY FAMILY AND I ARE SAFE IN THIS VEHICLE. AFTER TRAVELING TO A DOCTORS APPOINTMENT, WHEN PUT THE KEY IN THE POSUTION TO CRANK VEHICLE THE STEERING WHEEL WOULD NO LONGER LET FOWN. STEERING WHEEL IS NOW STUCK IN THE UP POSITION. CAN'T LOWER THE STEERING COLUMN. WHICH MAKES IT NOW DIFFICULT THE STIR. ELECTRIC CONTROL LEVER WILL NOT WORK. BRAKE LIGHTS, SIGNAL LIGHTS LAMPS CONTINUALLY BURNS OUT BULBS WHILE IN MOTION , STATIONARY ACTUALLY AT ANYIME.

TAKATA RECALL - I RECEIVED THE RECALL NOTICE FROM MB USA ABOUT ONE YEAR AGO THAT MY VEHICLE IS UNDER A RECALL. STILL ONE YEAR LATER I HAVE NOT BEEN PROVIDED THE REPLACEMENT PART. CONSIDERING THE AMOUNT OF TIME THAT HAS PASSED, I BELIEVE THE MANUFACTURER HAS FAILED TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE IN A TIMELY MANNER.

LOCAL DEALERS HAVE BEEN UNABLE TO REPAIR AS THEY CLAIM THERE ISN'T A REPLACEMENT AS OF NOW.

TAKATA RECALL THIS HAS BEEN GOING ON FOR OVER A YEAR & DEALER HAS NOT INPLEMENTED REPLACEMENT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FRIENDLY MOTORCARS, 134 OLD POST RD, WAPPINGERS FALLS, NY 12590 (845) 298-0600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I HAVE NOT GOTTEN THE FREE REPLACEMENT AIRBAGS FROM ANY OF THE DEALERSHIPS NEAR ME. SO FAR NOTHING HAS HAPPENED TO THE AIRBAGS AS OF NOW. I USE MY CAR VERY OFTEN AND I DO NOT WANT TO BECOME PART OF THE STATISTICS. I JUST WANT THE AIRBAGS REPLACED.

TAKATA RECALL I AM STILL WAITING FOR THE AIR BAG REPLACEMENTS TO BE PUT IN MY CAR. THIS IS SINCE FEBRUARY 2016. I CALLED THE DEALERSHIP IN HUNTINGTON NEWYORK TODAY & WAS TOLD THAT THEY STILL DO NOT HAVE THE PARTS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF MASSAPEQUA AT (631) 213-2023 (101 EAST SUNRISE HIGHWAY, AMITYVILLE, NY 11701) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF WHITE PLAINS (50 BANK ST, WHITE PLAINS, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I RECEIVED A RECALL ON APRIL 2016 FOR THE DRIVER-SIDE TAKATA AIRBAG AND A RECALL ON AUGUST 2016 FOR THE PASSENGER-SIDE TAKATA AIRBAG. I HAVE CONTACTED MERCEDES ON MULTIPLE OCCASIONS AND NOTHING HAS BEEN DONE. MY DEALERSHIP MERCEDES-BENZ OF NORTH PALM BEACH 9275 FL A1AALT, NORTH PALM BEACH (561) 848-2900 CANNOT GIVE ME ANY ANSWERS AS TO WHEN THEY COULD REPLACE THOSE BAGS AND DO NOT SEEM TO CARE!! IN THE MEANTIME I AM DRIVING WITH 2 POTENTIALLY DANGEROUS AIRBAGS!! IT HAS BEEN IMPOSSIBLE TO GET ANY HELP WITH REPLACING THOSE AIRBAGS! THANK YOU FOR YOUR HELP, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AUGUST 2016,MERCEDES-BENZ RECALLED MY VEHICLE BECAUSE OF RECALL NHTSA #16V-363. AS OF TODAY, THERE IS NO REPLACEMENT AIRBAG AVAILABLE. MY CAR HAS BECOME WORTHLESS AS A TRADE-IN WITH THIS DEFECT. I HAVE NOT HAD AN ACCIDENT, BUT SHOULD NOT HAVE TO TRAVEL SO CAUTIOUSLY, PRAYING THAT NOTHING HAPPENS.

TAKATA RECALL - THIS RECALL HAS BEEN OPEN FOR ALMOST 2 YEARS. WHEN WILL THEY HAVE A FIX READY, OR DO THEY PLAN ON HAVING A FIX? I AM CONCERNED WITH MY FAMILY'S SAFETY. THANK YOU.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH AND JUNE OF 2016. THE DEALER (PARK PLACE MOTORCARS MERCEDES-BENZ GRAPEVINE, 1300 TEXAN TRAIL, GRAPEVINE, TX) STATED THAT THE PARTS WERE UNAVAILABLE DUE TO A BACKORDER. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

LETTER FROM CONGRESSMAN WEBSTER ON BEHALF OF CONSTITUENT RE TO A MERCEDES-BENZ RECALL BUT THE CONSTITUENT IS CONCERNED OVER HIS SAFETY SINCE HE HAS RECEIVED NO NEWS ONTO WHEN THE REPLACEMENT WILL BE DONE FROM EITHER DEALERSHIP. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME TO BE REPAIRED. *JS

TAKATA RECALL. THE RECALL LETTERS HAVE BEEN SENT TO OWNERS SINCE MAY OF 2016 BUT AS OF TODAY, JULY 24, 2017, THERE IS STILL NO REPLACEMENT AIRBAGS AVAILABLE TO REPLACE THE DEFECTIVE AIRBAGS. WE SHOULD NOT BE EXPOSED TO THESE UNSAFE AIRBAGS. THERE SHOULD BE A VEHICLE RENTAL OPTION PAID BY THE AIRBAG MANUFACTURER UNTIL THE AIRBAGS ARE REPLACED.

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 16V091000 AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (MERCEDES-BENZ OF CORAL GABLES IN MIAMI, FLORIDA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL_ I INITIALLY RECEIVED THE RECALL IN MAY, 2016 FOR THE DRIVER SIDE AIR BAG PROBLEM, THEN AGAIN, IN AUGUST, 2016 ADDING A PROBLEM WITH THE PASSENGER SIDE AIRBAG. IT HAS BEEN OVER A YEAR AND PLENTY OF TIME TO REPAIR THE PROBLEMS. AS OF TODAY, 7.12.2017, NO RESOLUTION HAS BEEN MADE. THIS IS A VERY DANGEROUS PROBLEM AND SHOULD HAVE BEEN FIXED BY NOW. I CONTACTED MERCEDES ON 6.19.17, THEY STATED THAT THE PROBLEM IS BEING WORKED ON AND THAT "NO MERCEDES HAS HAD THIS PROBLEM OCCUR", THAT IS ALL WELL AND GOOD BUT I DO NOT WANT TO BE THE FIRST. ONCE AGAIN, SINCE THIS IS A DEADLY PROBLEM IT SHOULD HAVE BEEN RESOLVED. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE AIR CONDITIONER DOES NOT BLOW COOL AIR, IT BLOW HOT AIR AND SMELLS MOLDY. SPECIFICALLY WHEN THE TEMPERTURE GETS 90 DEGREES OR HIGHER AND THE ENGINE SOUNDS LOUD.

TAKATA RECALL. WHY IS IT TAKING SO LONG TO FIX THIS RECALL? I AM VERY CONCERNED ABOUT MY FAMILY'S SAFETY.

LAST JANUARY MY PASSENGER SIDE REAR COIL SPRING BROKE IN HALF WHILE PARKED IN MY GARAGE. ON TUESDAY FEBRUARY 28, 2017 THE DRIVER SIDE REAR COIL SPRING BROKE IN HALF WHILE PARKED IN MY GARAGE. IN JANUARY 2016 I CONTACTED THE MERCEDES DEALER WHERE I PURCHASED THE CAR AND ASKED IF THERE WAS A PROBLEM OR A RECALL. THEY STATED NO RECALL OR PROBLEM WITH THE COIL SPRINGS HAS BEEN REPORTED. HAVING LOST BOTH REAR COIL SPRINGS ON THE SAME CAR I BELIEVE THERE IS A PROBLEM WITH MERCEDES PARTS. THE SPRING TORE OFF THE SHOCK WHEN IT BROKE AND THE FLUID LEAKED OUT, THE CAR DROPPED TO THE GROUND. THIS COULD HAVE BEEN CATASTROPHIC IF I HAD BEEN DRIVING. TWICE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ACCORDING TO THE NHTSA AND MBUSA THIS CAR HAS TWO RECALLS ON IT DUE TO AIRBAGS POTENTIALLY KILLING OCUPANTS IN THE VEHICLE. I KNEW ABOUT THE FIRST RECALL BUT NOT ABOUT THE SECOND RECALL ON THE VEHICLE UNTIL I GOT A LETTER FROM MBUSA TWO WEEKS AGO ADDRESSING THE ISSUE. WHEN I LOOK ON NHTSA THE RECALL DATES BACK TO MAY OF 2016 BUT MBUSA HAS NOTIFIED ME TWO WEEKS AGO. READING ON THE NHTSA WEBSITE THE MANUFACTURE HAS 60 DAYS TO PRODUCE A SOLUTION ON A RECALL BUT IT HAS BEEN WELL PAST THE 6 MONTHS FOR ONE RECALL, WELL PAST ONE YEAR FOR THE RECALL. PLEASE HELP ME IN GETTING A SOLUTION FROM MBUSA TO RESOLVE THE ISSUE, MY LIFE COULD BE TAKEN AWAY AT ANY MINUTE.

I BOUGHT A CARE FROM MERCEDES BENZ IN 2015 IN POMPANO BEACH, FLORIDA. ON MAY 2016, I HAD RECEIVED A LETTER FROM MERCEDES BENZ STATING THAT THERE IS A DEFECT THAT HAS BEEN DETECTED WITH DRIVER-SIDE SEAT AIRBAGS. IN AUGUST 2016, I HAD RECEIVED ANOTHER LETTER STATING THAT THE PASSENGER 'SIDE AIRBAG INFLATOR HOUSING IN MY VEHICLE MAY RUPTURE DUE TO EXCESSIVE INTERNAL PRESSURE. SINCE I HAVE RECEIVED THOSE LETTERS, I HAVE BEEN REALLY TERRIFIED TO THE IDEA THAT I AND MY KIDS ARE AT RISK IF I HAVE AN ACCIDENT. I HAD BEEN INVOLVED IN A DEADLY ACCIDENT IN 2012; I AM ALIVE TODAY BECAUSE THE AIR BAG WAS WORKING PROPERLY. SINCE I HAVE RECEIVED THAT NOTICE, I HAVE TO LIMIT MY DRIVING. I HAVE GOT TO THE POINT NOW THAT I AM SO SCARED THAT I AM AFRAID OF DRIVING ON ANY HIGHWAYS AND EXPRESSWAYS WITH THE CAR. I HAVE A TREMENDOUS LEVEL OF ANXIETY AND I AM TERRIFIED BY THE IDEA THAT I AM DRIVING A CAR WITH AN AIR BAG DEFECT. I CALLED MERCEDES TWICE TO SEEK FOR OPTIONS THAT WOULD IF NOT RESOLVE THE ISSUE BUT AT THE MINIMUM ALLEVIATE MY HARDSHIP, BUT THEY ARE NOT WILLING TO DO ANYTHING FOR ME. THEY SAID THAT THEY ARE WORKING ON RESOLVING THE ISSUE; I JUST HAVE TO CONTINUE TO DRIVE THE CAR. I HAVE OFFERED THEM TO; 1-GIVE ME A LOANER WHILE THEY ARE WORKING ON SOLVING THE ISSUE, AND I WILL CONTINUE TO MAKE MY REGULAR MONTHLY PAYMENTS. 2-GIVE ME A REASONABLE DISCOUNT AMOUNT ON ANOTHER VEHICLE, SO I CAN TRADE MY VEHICLE FOR ANOTHER ONE WITHOUT THAT SAFETY ISSUE. THEY HAVE REFUSED TO HELP ME IN ANY SHAPE

"TAKATA RECALL" MBUSA SAYS THAT THEY ARE WAITING FOR NHTSA TO TELL THEM WHEN THE NEW AIRBAGS WILL BE AVAILABLE IN MY AREA (CALIFORNIA). THEY BLAME THE NHTSA FOR THE DELAY---READ THE FAQ ON THEIR WEBSITE. I AM COMPLAINING THAT WHY THE NHTSA IS NOT TAKING THIS MATTER SERIOUS ENOUGH AND WHY THEY DO NOT TELL MBUSA TO CHANGE MY AIRBAGS. WHY TELLING US THIS SAFETY MATTER WHEN NHTSA IS NOT FAST ENOUGH TO FIX THE PROBLEM. I AM LITERALLY DRIVING A TIME BOMB NOT KNOWING WHEN IT WILL EXPLODE. MBUSA IS NOT WILLING TO PROVIDE ME WITH A LOANER WHILE YOU ARE MAKING A DECISION. THIS IS THE MOST RIDICULES THING I HAVE EVER HEARD OF, THAT A SAFETY RECALL IS BEEN CALLED BUT NHTSA IS NOT TAKING IT SERIOUS ENOUGH. AS A TAX PAYER I DEMAND AN ANSWER AND A REPLACEMENT VERY SOON.

"TAKATA RECALL" RECALL LETTER SAYS NOT NECESSARY TO DO ANYTHING UNTIL RECEIVING SECOND LETTER. TWO DAYS AFTER RECEIVING LETTER-AIRBAG WARNING LIGHTS CAME ON. HAVE NOT RECEIVED SECOND LETTER. SPOKE WITH DEALERSHIP, THEY SAY THAT THEY CAN'T GUARANTEE THAT BAGS WONT GO OFF BY THEMSELVES AND THAT THEY CANT DO ANYTHING UNTIL THEY RECEIVE PARTS. I AM NOW HEARING THAT BAGS CAN EXPLODE UNEXPECTEDLY THROWING METAL FRAGMENTS INTO YOUR FACE AND HEAD AND CAUSE DEATH. MERCEDES NEEDS TO DO SOMETHING ABOUT THIS ASAP, THIS IS A FAMILY VEHICLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

"TAKATA RECALL" MERCEDES-BENZ USA HAS NOTIFIED ME THAT THERE IS A DEFECT IN THE DRIVER-SIDE AIRBAG INFLATOR AND IT MAY RUPTURE DUE TO EXCESSIVE PRESSURE. THEY HAVE NOT PROVIDED A DATE FOR ME TO BRING THE CAR IN FOR REPAIR THEREFORE WE ARE CURRENTLY DRIVING AN UNSAFE VEHICLE THAT MAY CAUSE BODIILY INJURY OR DEATH TO ME OR OTHER MEMBERS OF OUR FAMILY. I WANT THE NHTSA TO CONTACT THE MERCEDES-BENZ USA AND INSIST THAT THEY PROVIDE US WITH A SAFE VEHICLE UNTIL THEY CORRECT THE PROBLEM WITH OUR CAR.

WE HAVE A MERCEDES BENZ GLK350 2011. WHILE NEITHER OF ITS BRAKE WARNING (WHICH INCLUDES WARNING FOR LOW BRAKE FLUID LEVEL) AND "CHECK BRAKE PAD WEAR" DISPLAY MESSAGES IS ON, AND THERE IS NO ABNORMAL NOISE FROM THE BRAKES, ITS BRAKES CAN STILL FAIL FOR A SHORT TIME, WHILE WORK MOST OF THE TIME. IN TWO CASES, WHILE I WAS WAITING AT A RED LIGHT, THE BRAKE FAILED AND THE CAR MOVED FORWARD, THEN STOPPED BEFORE IT HIT THE CAR IN FRONT OF IT. AT FIRST I THOUGHT MAYBE I DIDN'T PRESSURE THE BRAKE PEDAL HARD ENOUGH. AFTER AN ACCIDENT HAPPENED, I AM SURE IT WAS THE BRAKE'S PROBLEM. IN ONE CASE, WHILE I WAS BACKING THE CAR DOWN THE NOT-TOO-DEEP DRIVEWAY IN MY HOME IN A SUNNY, DRY DAY, THE CAR KEPT MOVING EVEN WHEN I PRESSED THE BRAKE PEDAL. I WAS PRETTY SURE I PRESSED THE BRAKE PEDAL BECAUSE I WAS ABLE TO MOVE THE TRANSMISSION FROM "R" TO "P" POSITION. EVEN WHEN THE TRANSMISSION WAS IN THE "P" POSITION AND I PRESSED THE BRAKE PEDAL HARD, THE CAR STILL MOVED DOWN THE DRIVEWAY JUST AS IF THERE WERE NO BRAKES. I SHOULD EMPHASIZED I DROVE OVER ONE HUNDRED OF TIMES ON THE SAME DRIVEWAY, AND WHEN THE BRAKE WORKED, I COULD ALWAYS STOP THE CAR ON THE DRIVEWAY! TO SUMMARIZE, MY MERCEDES BENZ GLK350 2011'S BRAKES CAN FAIL TO WORK EVEN WHEN THERE IS NO WARNING MESSAGE AND NO WARNING NOISE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TRANSMISSION JERKING PROBLEM I'VE HAD MY 2011 GLK350 AND JUST NOTICED THAT THE CAR JERKS NOTICEABLY ROUGHLY AND MADE A LOUDSY NOISE WHEN IN DRIVE MODE. IT HAPPENS BOTH AT LOW AND HIGH RPMS.

I WAS DRIVING ON THE INTERSTATE, AND I HEARD A VERY LOUD BOOM FROM MY VEHICLE, FOLLOWED BY CRACKLING SOUND. MY SUNROOF SHATTERED AS WELL AS THE FIXED PIECE BETWEEN MY WINDSHIELD AND MOVING PANE OF SUNROOF. THE FOLLOWING DAY, I DROVE THE VEHICLE TO A LOCAL DEALERSHIP AND WAS TOLD AN OBJECT STRUCK THE VEHICLE AND CAUSED THE DAMAGE TO THE VEHICLE. THE FIRST PANE OF GLASS HAD A 1 IN DIAMETER HOLE WITH A STARBURST PATTERN AND THE SECOND PANE HAD VERY LITTLE VISIBLE DAMAGE TO IT OTHER THAN THE HUNDREDS OF CRACKS IN IT. I AM CONCERNED ABOUT WHY THE FIRST PANE OF GLASS THAT IS ANGLED OUTWARD TO THE ROAD IS NOT MADE OF SAFETY GLASS OR METAL AND WAS CONSTRUCTED OF TEMPERED GLASS. I WAS LUCKY THAT I HAD MY BLIND CLOSED AND THAT THE GLASS DID NOT SEPARATE FROM THE VEHICLE AND STRIKE ANY OF THE VEHICLES BEHIND ME. AS I TOLD THE GENTLEMEN AT THE DEALERSHIP, IF ROAD DEBRIS HITS MY VEHICLE I SHOULD NOT HAVE TO REPLACE A THIRD OF MY ROOF. ROCKS HAVE HIT MY WINDSHIELD AND CHIPPED IT, BUT FOR A ROCK TO HIT MY VEHICLE AND CAUSE SUCH EXTENSIVE DAMAGE IS POOR DESIGN OR QUALITY OF MANUFACTURING. *TR

PARKED ON A 45 DEGREE SLOPE. PLACED THE VEHICLE IN NEUTRAL WITH THE RIGHT FOOT ON THE BRAKE PEDAL. SET THE EMERGENCY BRAKE DOWN AS FAR AS THE PEDAL WOULD TRAVEL. RELEASED THE BRAKE PEDAL WITH THE EMERGENCY BRAKE FULLY ENGAGED. THE VEHICLE STARTED TO ROLL DOWN THE INCLINE. LOCAL MECHANIC CONFIRMED THE BRAKE SYSTEM TO APPEAR FINE AS FAR AS THE BRAKE PADS AND ROTOR (PADS AT 40%). TAKING THIS TO THE LOCAL MB DEALER TO REVIEW. I HAVE VIDEO IF NEEDED. *TR

MY CAR SHUT DOWN, WITHOUT ANY WARNING, IN THE MIDDLE OF THE ROAD ON APRIL 19TH, 2013. AT THE TIME OF SHUTDOWN, ALL THE LIGHTS ON THE DASHBOARD LIT UP (INCLUDING THE BRAKE LIGHT). I TOOK THE CAR IN TO THE DEALER ON THE FOLLOWING MONDAY HAVING BEEN TOLD BY AN ADVISOR THAT THEY COULD NOT WORK ON A MAJOR ISSUE AS SUCH ON THE WEEKEND. SINCE THEY CLAIMED THAT THEY COULD NOT DUPLICATE OR REPLICATE THE INCIDENT, THEY DID NOT KNOW WHY IT HAPPENED; THEREFORE, THEY COULD NOT FIX ANYTHING. THEY ALSO STRONGLY BELIEVED THAT THE CAR IS IN PERFECT CONDITION, AND IT IS SAFE TO DRIVE. IN ADDITION, THEY HIGHLY RECOMMEND ME TO TAKE THE CAR IN WHEN I RUN INTO A SIMILAR SITUATION IN THE FUTURE. I WAS URGED TO BRING MY LOANER BACK. OR, THEY WOULD "START TO CHARGE" ME. I WAS IN CONTACT WITH THE MB HEADQUARTERS IN NJ. THE GENTLEMAN WHO WAS THE CASE MANAGER TOLD ME THE SAME. THE APRIL 19 INCIDENT IS NOT AN ISOLATED OCCURRENCE . THE SAME INCIDENT HAPPENED TO ME ON 2/28/12 WHEN I WAS ATTEMPTING TO PULL INTO A PARKING SPACE. THE CAR AT THE TIME WAS LESS THAN 6 MONTHS OLD, WITH ABOUT 3000 MILES. WORKING ON THE ADVICE OF A SERVICE ADVISOR FROM THE DEALER ("IT WAS A FLUKE; IT SHOULD NEVER HAPPEN AGAIN), I DID NOT TAKE THE CAR IN. I WONDERED IF ANY DRIVER OF THE SAME MODEL ENCOUNTERED ANY SIMILAR SITUATIONS AS I DID. *TR