Page 2 of 3 · complaints 51–100 of 133

2011 Mercedes-Benz GLK350 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Air Bags
Filed Feb 12, 2019CO

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF LITTLETON (8070 S BROADWAY, LITTLETON, CO 80122, (303) 738-7700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Fuel/Propulsion System
Filed Feb 1, 2019154,000 milesCA

SMELLS LIKE GAS, SEEMS TO BE A SMALL FUEL LEAK

Air Bags
Filed Jan 18, 2019NM

TAKATA RECALL, RECALL HAS BEEN OPEN SINCE 2016? DRIVING AROUND WITH A TICKING TIME BOMB.

Air Bags
Filed Jan 3, 2019MI

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (ORRIN B. HAYES MERCEDES-BENZ, 543 W MICHIGAN AVE, KALAMAZOO, MI 49007) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jan 3, 2019LA

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air BagsCrash1 injured
Filed Jan 2, 2019MD

MY WIFE WAS T BONE ON DEC., 24, 2018 BY ANOTHER VEHICLE SHE FLIPPED 2 TIME AND HIT A GUARD RAIL THE AIR BAGS NEVER DEPLOYED. SHE IS NOW HOME AND HEALING. I WANTED TO KNOW HOW SHE WILL BE COMPENSATED MY YOUR COMPANY CAUSE THE AIR BAGS WAS NEVER FIXED IN HER CAR.

Air Bags
Filed Jan 1, 2019GA

TAKATA THE DRIVER-SIDE FRONTAL AIRBAGS IN CRASH COULD DEPLOY AND CAUSE METAL FRAGMENTS TO STRIKE THE DRIVER OR OTHER OCCUPANTS POSSIBLY CAUSING DEATH OR INJURY. THE MANUFACTURE HAS NOT PROVIDED REPLACEMENT PARTS.

Fuel System, GasolineCrashFire
Filed Dec 31, 201852,700 milesCA

I'VE BEEN SMELLING GAS AN FUMES FIELD ABOUT 3 MONTHS AND NOTICED THATLAYELY IVE BEEN LOSING GAS AND MILEAGE AT FIRST I THOUGHT IT JUST BE OVER FLOW BUT IT'S GOTTEN WORSE.IM NOW HAVING TROUBLE GETTING MY CAR INTO THT RIGHT GEAR I CAN ONLY THINK THAT MY GAS AND TRANSMISSION IS FAULTERING SOMEHOW THOUGH I HAVEN'T TAKEN IT IN DUE TO MONEY ISSUES AT THIS TIME. MY STEERING COLUMN AND HANDLING SEEMS OUT OF ALIGNMENT COLUMN FEELS SHAKEN AND FAULTY AND DIFFICULT TO HANDLE AT TIMES AT OTHERS TIMES

Air Bags
Filed Dec 28, 2018CA

TAKATA AIR BAG MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY.

Air Bags
Filed Dec 28, 201835,000 milesCA

TAKATA RECALL STATING THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. MBZ KEEPS POSTPONINGB THE REPAIRS FOR 3 YEARS

Air Bags
Filed Dec 23, 2018CA

TAKATA RECALL, PARTS STILL NOT AVAILABLE (ZONE A VEHICLE, CALIFORNIA, BUILT IN 2011).

Air Bags
Filed Dec 17, 2018MD

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE DEALER (MERCEDES-BENZ OF ALEXANDRIA, 200 S PICKETT ST, ALEXANDRIA, VA 22304, 703-341-2100) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 7, 2018MD

TAKATA RECALL I'VE HAD THIS RECALL ON THE CAR EVER SINCE I'VE PURCHASED IT AND I DON'T HAVE A PIECE OF MIND DRIVING OR HAVING MY PASSENGER RIDE IN MY CAR WITH ME. THERE SEEMS TO NOT BE A SOLUTION TO GET THIS FIXED AT THE DEALERSHIP. THIS IS A VERY DANGEROUS RECALL AND I NEED TO KNOW WHAT I CAN DO TO EXPEDITE THE PROCESS.

Air Bags
Filed Nov 26, 2018OH

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE AND WOULD ARRIVE BY DECEMBER OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 23, 201827,000 milesGA

"TAKATA RECALL". REFERENCE # 11140309. CURRENT INFO ON REPORT INCORRECT. PLEASE UPDATE WITH BELOW. RECALL NUMBER 16V363 AND 16V081. I PURCHASED MY PRE-OWNED GLK350 ON DEC 24 2016. THE DEALER ALM OF DULUTH DID NOT INFORM ME OF AN OPEN RECALL. I RECEIVED A RECALL NOTIFICATION FROM MB DEC 2017 STATING PARTS WOULD BE AVAILABLE MARCH 30, 2018. ON MARCH 2018, ANOTHER NOTICE STATED IT'S DELAYED UNTIL JUNE 30, 2018. AS OF TODAY, STILL NO NOTIFICATIONS AS TO WHEN THE AIRBAGS WILL BE REPLACED. THIS VEHICLE IS A DAILY DRIVER. OCT 2018, I WENT TO MB OF ATHENS AND ASKED ABOUT THE TAKATA RECALL. THE SERVICE MGR SAID THEY WERE REPLACING AIRBAGS ON 2009 C-CLASS. MB HEADQUARTERS SAID THIS IS INCORRECT AND THAT MB VEHICLES DO NOT REQUIRE THE REPLACEMENT BECAUSE NO MB VEHICLES HAVE BEEN INVOLVED IN A TAKATA RELATED INCIDENT. A WSBTV INVESTIGATION REPORTED FROM TAKATA THAT HIGH HUMIDITY INCREASES THE LIKELIHOOD OF PREMATURE RUPTURES. THIS GLK350 WAS ORIGINALLY PURCHASED IN MIAMI AND RESOLD IN ATLANTA. MY GLK IS A DAILY DRIVER AND THIS IS UNACCEPTABLE FROM MB!! MB IS PLAYING RUSSIAN ROULETTE WITH OUR LIVES. THE ONLY NOTICE I WANT FROM NHTSA IS A DATE WHEN MY AIRBAGS (DRIVER & PASSENGER) WILL BE REPLACED. IF NHTSA CANNOT 'FINE' MB FOR THEIR DIRECT DENIAL, THEN I'M FILING A CLASS ACTION LAWSUIT !

Air Bags
Filed Oct 15, 2018GA

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350W2. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V383000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF ATHENS, 1886 LUXURY DRIVE, WATKINSVILLE, GA 30677, (706)-521-0774) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 4, 201820,000 milesCA

TAKATA RECALL IT HAS NOW BEEN ALMOST 3 YEARS WITH NO SOLUTION AND THIS CAR IS IN HAWAII ,WHICH IS SUPPOSED TO BE ZONE 1 PRIORITY

Air Bags
Filed Sep 14, 2018TX

IT IS WELL OVER TWO YEARS FOR THIS RECALL AND THERE HAS YET TO BE A FIX INITIATIVE.

Air Bags
Filed Sep 5, 2018MA

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Aug 25, 201840,000 milesPA

TAKATA RECALL MANUFACTURER AND DEALER HAVE FAILED TO ADDRESS THE ISSUE FOR MORE TWO YEARS. MESSAGES LEFT ON MANUFACTURER'S RECALL NUMBER HAVE GONE UNANSWERED AND DEALER SAYS THEY HAVE NO INFORMATION.

Electrical System
Filed Jul 27, 201860,000 milesCA

CONTROL UNIT FAILED. HAD TO BE TOWED TO MB DEALER.FAILED UNIT WAS REPLACED WITH REMANUFACTURED UNIT 1-204-900-59-12-80. COST $1215.89. HAS THE PROBLEM BEEN CORRECTED WITH THE REMANUFACTURED UNIT OR IS THIS AN ONGOING PROBLEM. THIS TIME THE UNIT FAILED IN A PARKING LOT. FAILURE ON THE HIGHWAY WOULD BE A SAFETY ISSUE.

Air Bags
Filed May 16, 2018GA

TAKATA RECALL -- NO WORD FROM THE DEAL SHIP AS TO WHEN THIS PROBLEM WILL BE RESOLVED HOWEVER THEY ARE ALWAYS SENDING ME EMAIL NOTIFICATIONS/LETTERS ABOUT TRADE IN. I JUST THIS REPAIR MADE NOW. CALL YOU PUT PRESSURE THE DEAL SHIP REGARDING A COMPLETION DATE?

Air Bags
Filed May 3, 2018FL

TAKATA RECALL MERCEDES BENZ NOTIFIED ME OF THE RECALL FOR MY AIRBAGS IN MAY OF 2016. SINCE THEN I HAVE RECEIVED TWO MORE NOTIFICATIONS POSTPONING THE REPLACEMENT. ON FEBRUARY 2, 2017, I SPOKE WITH TERESA AT MERCEDES (1-800-367-6372 EXT. 4601) AND WAS TOLD THAT MY VEHICLE WAS IN PHASE 1 OF THE RECALL. THE DECEMBER 2017 LETTER STATED THAT MY VEHICLE WAS IN PRIORITY GROUP 4. A LETTER IN JANUARY 2018 STATED THE MY VEHICLE WAS IN GROUP 5. I BELIEVE THAT THE RECALL OF THE TAKATA AIRBAGS IN MY VEHICLE IS NOT BEING HANDLED PROPERLY AND THAT MY VEHICLE HAS NOT BEEN CATEGORIZED PROPERLY. I FEEL THAT MY SAFETY HAS BEEN PLACED AT RISK FAR TOO LONG. WHY HAS THE PRIORITY GROUP CHANGED AND THE REPLACEMENT OF MY BAGS DELAYED? IS THE PROBLEM WITH MERCEDES BENZ CORPORATION OR WITH THE NHTSA?

Air Bags
Filed Apr 23, 2018TX

TAKATA RECALL. I HAVE YET TO RECEIVE INFORMATION TELLING ME HOW TO RESOLVE THIS ISSUE. AS IT STANDS TODAY, THE PREVIOUS SEARCH INDICATES THAT THE PROBLEM REMAINS UNSOLVED. ONE OF THE MOST IMPORTANT SAFETY FEATURES OF MY CAR ISN'T WORKING AND THE COMPANY THAT IS RESPONSIBLE FOR CORRECTING THIS ISSUE SEEMS TO BE UNMOTIVATED. SOMEONE NEEDS TO MOTIVATE THEM BEFORE MORE PEOPLE ARE INJURED OR DIE DUE TO THEIR NEGLIGENCE.

Air Bags
Filed Apr 23, 2018116,000 milesNJ

MY WARNING INDICATOR IS GOING ON AND OFF STATING THERE IS AN AIRBAG PROBLEM. NOTHING SO FAR HAS HAPPENED OTHER THAN I HAVE THE TAKEDA AIRBAGS IN MY CAR AND AM BECOMING FRIGHTENED. IT STARTED FLASHING THAT WARNING ABOUT ONE OR TWO MONTHS AGO BUT MY DEALER STATES THAT IT IS NOT A PROBLEM AND THEY DON'T HAVE THE PARTS AVAILABLE FOR THE RECALL REPLACEMENT. I AM CONCERNED. IT HAPPENS WHEN THE CAR IS STATIONARY FROM WHAT I RECALL.

Air Bags
Filed Apr 18, 2018MA

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (MERCEDES-BENZ OF NATICK, 253 N MAIN ST. NATICK, MA 01760, (508) 655-5350) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Apr 18, 2018MD

DEALERSHIP ADVISED, AT THIS TIME THERE IS NO PARTS AVAILABLE OR INFORMATION FROM MERCEDES TO FIX THIS. I HAVE TRIED FOR MONTHS TO CALL TO SET UP GETTING THIS RESOLVED, AND NO ONE HAS A TIME OR DATE OF WHEN THIS CAN BE FIXED. THIS HAS BECOME A SAFETY ISSUE, AND I NEED A RESOLUTION QUICK. NOT THE DEALERSHIPS FAULT, AS THEY ARE JUST FOLLOWING THE INFORMATION THEY HAVE AVAILABLE TO THEM

Electrical System
Filed Feb 21, 201865,786 milesSC

SECURITY MODULE FAILED WHICH LOCKED STEERING AND PREVENTED CAR FROM STARTING. HAD TO TOE TO DEALER AND REPAIR WAS $1000. MANY COMPLAINTS AND HUNDREDS OF SIMILAR FAILURES ON THIS AND C CLASS MODELS ON INTERNET. THIS FAILURE STRANDED MY WIFE IN ANOTHER CITY AND SHOULD BE CONSIDERED A SAFETY DEFECT. VEHICLE HAD JUST BEEN DRIVEN TO A DOCTOR VISIT BUT REFUSED TO START AFTER VISIT. MERCEDES ROADSIDE ASSISTANCE TECHNICIAN KNEW EXACTLY WHAT WAS WRONG WHEN CALLED TO THE CAR AND STATED HE HAD SEEN DOZENS OF THIS FAILURE IN ONLY THE PAST FEW MONTHS.

Air Bags
Filed Feb 20, 2018AZ

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER MERCEDES-BENZ OF SCOTTSDALE (4725 N SCOTTSDALE RD, SCOTTSDALE, AZ 85251, (480) 409-0409) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE AS WELL AS THE INTERIM NOTICE FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PART WOULD BE SUPPLIED TO THE DEALER TO RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 2, 2018FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF DAYTONA BEACH (1188 N TOMOKA FARMS RD, DAYTONA BEACH, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS).

Air Bags
Filed Jan 11, 2018DC

TAKATA RECALL -- SINCE BEING NOTIFIED OF THE RECALL I HAVE TRIED SEVERAL TIMES TO GET THE AIRBAGS REPLACED BUT ALL SERVICE PROVIDERS HAVE SAID THAT NO PARTS HAVE BEEN PROVIDED BY TAKATA AND NO ONE CAN EVER GIVE ME AN ESTIMATE OF WHEN THE PARTS WILL BE COME AVAILABLE. I AM CONCERNED ABOUT MY SAFETY IN A VEHICLE WITH AIRBAGS THAT HAVE BEEN RECALLED.

Air Bags
Filed Jan 3, 2018131,287 milesGA

TAKATA INFLATORS HAVE NOT BEEN REPAIRED TOLD BY DEALERS THAT THESE AIRBAGS ARE DANGEROUS AND COULD CAUSE SEVERE INJURY TO PASSENGERS. TORK CONTROL UNIT OR TRANSMISSION IS NOT FUNCTIONING PROPERLY FAULTY TRANS ON THE CAR PER DEALER HAS NOT BEEN REPAIRED TOLD THERE WAS SEVERAL 2011 GLK 350 WITH THIS CONCERN MERCEDES IS TO REPAIR BUT HAS NOT.CAR IN MOTION WHEN OCCURS

Air Bags
Filed Dec 27, 2017DC

TAKATA RECALL: NHTSA RECALL # 16V-081 THE MANUFACTURER, MERCEDES-BENZ, IS UNABLE TO REMEDY THE SAFETY RECALL FOR MY CAR. IT HAS BEEN OVER A YEAR SINCE I RECEIVED THE FIRST RECALL NOTICE FOR THE DRIVER-SIDE AIRBAGS AND NOTHING HAS BEEN DONE. I CONTACTED MERCEDES-BENZ SEVERAL TIMES. THEY DO NOT HAVE THE PARTS TO REPAIR THE AIR BAGS YET THEY HAVE THE TIME, RESOURCES AND TECHNOLOGIES TO DEVELOP AND PRODUCE NEW CARS. KNOWING THAT I AM DRIVING A CAR WITH DEFECTIVE AIR BAGS THAT COULD INJURE OR KILL IS CAUSING ME A LOT OF STRESS AND ANXIETY. I BOUGHT THIS CAR SEVERAL YEAR AGO WITH THE IDEA THAT MY SON WOULD DRIVE IT. THIS CAR IS UNSAFE AND DEADLY. THE DEPLOYMENT OF THE AIRBAG CAN RESULT IN METAL FRAGMENTS STRIKING THE DRIVER OR PASSENGERS. IT IS UNACCEPTABLE THAT, ALMOST 2 YEARS AFTER THE TAKATA RECALL, NOTHING HAS BEEN DONE BY MERCEDES-BENZ AND THAT I AM LEFT WITH A CAR THAT IS HAZARDOUS.

Air BagsCrash
Filed Dec 13, 2017DC

"TAKATA RECALL" I AM COMPLAING BECAUSE I HAVE BEEN THE OWNER OF THIS VEHICLE FOR TWO YEARS NOW AND EACH TIME I CONTACT MY DEALERSHIP ABOUT REPLACING MY AIRBAG, THEY SAY THE PART IS NOT IN. I AM WORRIED DAY AND NIGHT ABOUT HAVING AN ACCIDENT AND BEING INJURED. I HAVE ALREADY BEEN INVOLVED IN TWO ACCIDENTS. THE CAR WAS IN MOTION WHEN BOTH ACCIDENTS OCCURED.

Air Bags
Filed Dec 13, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (AUTOBAHN MOTORS, 700 ISLAND PKWY, BELMONT, CA 94002, 844-896-1944) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE A REASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 30, 2017NY

TAKATA RECALL. THERE PRESENTLY IS NO REPLACEMENT BAG AVAILIABLE

Air Bags
Filed Nov 27, 2017PR

TAKATA RECALL: I WAS INFORMED OF THIS RECALL MAY 25,2016, YET I STILL HAVE NOT RECEIVED REPLACEMENT OF THE AIRBAGS. MY MERCEDES BENZ DEALER GARAGE ISLA VERDE, STATES THEY HAVE NOT RECIEVED ANY REPLACEMENT PARTS. NOW I RECEIVE A LETTER STATING TAKATA HAS DECLARED CHAPTER 11. I CONCERNED WITH THE AMOUNT OF TIME IT HAS TAKEN TO RESOLVE THE SAFTY OF MY VEHICLE.

Air Bags
Filed Nov 19, 2017GA

TAKATA RECALL MERCEDES BENZ HAS NOT CONTACT US WITH A SOLUTION/DATE

Air Bags
Filed Nov 17, 2017MO

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ARISTOCRAT MOTORS AT (913) 677-3300 (9400 W 65TH ST, MERRIAM, KS 66203) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Nov 17, 2017CO

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (MERCEDES-BENZ OF DENVER, 940 S. COLORADO BLVD, DENVER, CO 80246) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 14, 2017TX

I RECEIVED THE NOTICE OVER A YEAR AND A HALF AND MERCEDES STILL DOES NOT HAVE PARTS TO FIX THE ISSUE.

Air Bags
Filed Nov 14, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. W.I. SIMONSON MERCEDES-BENZ (1626 WILSHIRE BLVD, SANTA MONICA, CA 90403, (855) 677-2690) CONFIRMED THAT THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 14, 2017MI

TAKATA RECALL I RECEIVED A NOTICE OF "A SAFETY RECALL THAT REQUIRES YOUR IMMEDIATE ATTENTION" NOTICE IN FEB, 2016. I HAVE BEEN TO ALL THE WEBSITES, HAD MY CAR INTO MERCEDES SERVICE FOR OTHER ITEMS SEVERAL TIMES, AND CALLED ALL THE MERCEDES 'RECALL INFO' PHONE NUMBERS, AND HAVE ASKED FOR MY REPLACEMENT THROUGH ALL THESE CHANNELS. I STILL DO NOT HAVE THE REPLACEMENT, OR EVEN A DATE OF WHEN THIS 'SAFETY RECALL' SITUATION WILL BE REMEDIED. I AM BLESSED THAT WE HAVE HAD NO SPECIFIC INCIDENT WITH THE INFLATOR MALFUNCTIONING AND HURTING ANYONE IN MY FAMILY. HOWEVER, I AM NOT HAPPY THAT SOMETHING COULD POTENTIALLY HAPPEN, PER MERCEDES AND NHTSA NOTIFICATIONS, BUT I AM POWERLESS TO DO ANYTHING ABOUT IT SHORT OF PARKING THE CAR. I CAN'T AFFORD TO DO THAT.

Air Bags
Filed Nov 12, 2017CA

TAKATA RECALL: REMEDIES ARE STILL NOT AVAILABLE FROM MERCEDES-BENZ FOR NHTSA RECALL NUMBERS 16V081 (DRIVER-SIDE FRONT AIR BAG) AND 16V363 (PASSENGER-SIDE FRONT AIR BAGS), AND TAKATA (TK HOLDINGS INC.) HAS FILED FOR CHAPTER 11 BANKRUPTCY.

Air Bags
Filed Nov 11, 2017SC

TAKATA RECALL I CALLED MERCEDES DEALERSHIP NEAR ME. BAKER MOTOR COMPANY STATES THEY HAVE NO REMEDY AND IN THE MEANWHILE I HAVE AN AIRBAG LIGHT ON MY DASH AND DRIVING AROUND UNSAFE!!

Air Bags
Filed Nov 8, 2017NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BENZEL-BUSCH MOTOR CAR AT (201) 298-9286 (28 GRAND AVE, ENGLEWOOD, NJ 07631) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Nov 8, 201738,000 milesWA

TAKATA RECALL, DEALER CLAIMS PARTS ARE NOT AVAILABLE OVER THE LAST TWO YEARS.

Air Bags
Filed Nov 8, 2017TX

"TAKATA RECALL" I'VE BEEN WAITING OVER 2 YEARS TO HAVE MY RECALLED AIRBAGS REPLACED BY THE MERCEDES DEALERSHIP IN GEORGETOWN, TX. I'VE EMAILED AND CALLED CONSISTENTLY EVERY 2-3 MONTHS AND THEY KEEP TELLING ME THEY HAVEN'T GOTTEN THE REPLACEMENT AIRBAGS IN YET. NOW I HEAR TAKATA IS DECLARING BANKRUPTCY. WILL MY AIRBAG REPLACEMENT BE AFFECTED BY THIS? WILL THE AIRBAGS EVER BE REPLACED? SCARY TO DRIVE AROUND EVERY DAY KNOWING I HAVE A COUPLE OF SHRAPNEL GRENADES IN MY STEERING WHEEL AND DASH, JUST WAITING TO EXPLODE AND SEVERELY INJURED OR KILL ME IN THE EVENT OF EVEN A MINOR COLLISION. IS THERE ANY WAY TO DISABLE THEM UNTIL THEY CAN BE REPLACED? ANY HELP WOULD BE APPRECIATED. RESPECTFULLY [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

Air Bags
Filed Nov 7, 2017ME

PORTSMOUTH MERCEDES HAS NOT RECEIVED REPLACEMENT AIR BAGS AS OF TODAY 11/7/2017. I HAVE CALLED TK HOLDINGS BUT HAVE ONLY RECEIVED A RECORDING. I AM UNABLE TO GET REPLACEMENT AIR BAGS FOR THE DEFECTIVE ONES THAT ARE IN MY MB GLK, WHICH IS TO BE FREE. PLEASE HELP ME GET REPLACEMENT AIR BAGS FROM TK HOLDINGS, WHICH HAS FILED BANKRUPTCY CASE # 17-11375 (BLS).

Air Bags
Filed Nov 6, 2017CA

TAKATA RECALL. I RECEIVED THE RECALL LETTER AND ABOUT THE CHAPTER 11 BANKRUPTCY FILED FOR TAKATA. I CALLED 2 MERCEDES DEALERSHIPS AND THEY HAVE NO IDEA WHEN THE PARTS WILL BE AVAILABLE TO FIX THE TAKATA AIRBAGS THAT HAVE BEEN RECALLED. THEY HAVE NO ESTIMATED TIMELINE FOR WHEN THEY EXPECT THE PARTS TO BE AVAILABLE. ARE WE SUPPOSED TO DRIVE THE CAR INDEFINITELY UNTIL THE PARTS BECOME AVAILABLE TO FIX THE AIRBAGS?

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Mercedes-Benz GLK350 → · Every GLK350 year → · How the figures are calculated →