2023 Mercedes-Benz EQE 500

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.

Risk. An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.

Remedy. Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 AMG EQE, EQE 500, and EQE 350 vehicles. The absorbers in the roof frame may not be secured properly and can detach during window air bag deployment.

Risk. In the event of a crash with window air bag deployment, detached absorbers can strike vehicle occupants and increase their risk of injury.

Remedy. Dealers will replace the absorbers, free of charge. Owner notification letters were mailed September 1, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023080004.

I was in bumper-to-bumper traffic traveling West on Interstate 376 in Pittsburgh, PA. The weather was clear and cool, and the pavement where I was driving was dry. I was proceeding through the Fort Pitt tunnel outbound. Given that traffic was stop and go and moving very slowly, I switched my recouperation setting from “normal” to “strong” to enable one-pedal driving using the paddles on the sides of the steering wheel. Immediately after doing so, traffic was inching forward just West of the Fort Pitt tunnel, starting up Greentree Hill. I saw the truck in front of me starting to move forward so I took my foot off my brake (up to that point it had functioned correctly) and the car started moving forward slowly. When the brake lights of the truck in front of me illuminated, I placed my foot on my brake. The brake pedal depressed but the car brakes did not function. I immediately noted that the brakes had not functioned and as a result I pressed harder with my foot on the brake pedal. Nothing happened–the brakes did not function. I then used both feet and pressed as hard as I could against the brake pedal. Again, nothing happened–the brakes did not function. I continued to press as hard as I could with two feet as the car proceeded forward into the back bumper of the truck in front of me. The collision occurred at approximately two miles per hour and the damage to my car was mainly caused by the rear hitch on the truck, which went into my front bumper. Mercedes-Benz USA has inspe

The contact owns a 2023 Mercedes- Benz EQE 500 equipped with Pirelli Tires, Tire Line: P-Zero All Season, Tire Size: 255/40/R20, and DOT Number: 1931H811J. The contact stated while driving at an undisclosed speed over a bump, the tires had either experienced a blow out or blisters. The contact stated that the failure had occurred on all four original tires and had recurred on several of the same replacement tires. The cause of the failures were not determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The vehicle failure mileage was approximately 5,000. The tires failure mileage was approximately 5,000.

At 0820 AM on Monday, 23 SEP 24 while traveling South on interstate 95/495 in rush hour traffic the vehicle lost complete power and 3-4 messages appeared in the display. I recall one saying the rear differential is inoperable. I turned on the emergency flashers and was fortunate to allow the car to coast to the highway’s left shoulder without causing an accident. I don’t remember the other warnings as I was preoccupied trying to get the car safely off the highway. I was able to restart the vehicle after allowing it to sit for a minute or two. I have an appointment to have it inspected on Thursday at Mercedes of Annapolis, MD. This is the second time the vehicle has lost power while traveling on the beltway. A recall was eventually issued a few weeks after the first incident. I convinced my wife to purchase this vehicle to replace her 20 year old car thinking it would provide safe, reliable transportation. To the contrary the car has had to be towed twice, has lost power on the highway and was in the shop almost a month for a noise complaint. I was told the noise issue was due to 3 bad tires, likely due to potholes, and charged $1741 to replace them. I am totally convinced the issue was not related to potholes but had no recourse other than to pay the $1741. My wife feels totally unsafe driving the car, particularly when I am out of town for work.

The contact owns a 2023 Mercedes-Benz EQE500. The contact stated that while driving approximately 45 MPH, the vehicle lost propulsion and stalled. Moments later, the contact was able to restart the vehicle and continued driving. The next day the vehicle was driven to the local dealer who determined that the failure was related to NHTSA Campaign Number: 24V372000 (Electrical System); but the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 2,500.

There have been 3 instances of the same incident of the Automatic Emergency Breaking system failing, the 3 times has happened over the 8 months I have owned the car. Mercedes has aknowledged the failure of the automatic breaking system but they do not have any fixes for it. When I am driving, if the safety system senses a police radar system a car may have installed (like an old school one on a civilian's car dashboard) the car's security system "shuts down" for a couple seconds and slams on the breaks nearly causing a crash. I have been driving at 15-20 MPH on a clear street and out of nowhere the car slams on the breaks because it detects someone's radar detector. As you can imagine, this is absolutley terrifying to be driving on a clear street and have the car slam on it's breaks. My heart rate goes up, I have been visibly shaken up. The feeling is as if I got into a car accident-but I didn't it was self-induced by the vehicle. I am worried if someone is driving behind me and is not prepared for the car to break, I will be rear-ended. Please help Mercedes owners fix this, it's horrible.

On [XXX] my wife was driving to a place of business here in Las Vegas, NV at approximately [XXX]. She proceeded to pull into a parking spot with her foot on the brake pulling up to the parking block. She never took her foot off the brake preparing to stop once she reached the parking block. Once she reached the parking block she applied the brakes firmly to bring the car to a stop, however, the car took off at a high rate of speed. The car then jumped over the parking block onto the sidewalk my wife continued to apply the brakes but they did not work the car tires kept spinning and eventually caused her to hit the wall of the building. At the time of the incident no warning lights came on the dash because everything went blank, no airbag deployed, no messages came on the car nor did it send any messages to me alerting me that my vehicle was involved in a accident. Due to this vehicle malfunctioning my wife has suffered a concussion, bruises to her breast and chest area and she also has a strain to her hips due to the seat belt malfunction. The seatbelt did not work properly it did not keep her restrained to the seat as designed. The building was of course damaged as a result of this vehicle malfunction. My wife unfortunately has suffered mental and bodily issues she has been traumatized due to this vehicle malfunction she has voiced over and over how this experience has affected her she also has repeatedly stated how this event took place and how it now makes her not ever wan

On 01/12/2024 the driver profile on my vehicle was remotely wiped with no authorization. This profile has settings for multiple automated driver functions including a creep function that I have always left off (On is the default). Once the driver profile was wiped, when I lifted my foot off the accelerator expecting the vehicle to come to a stop it did not. It continued traveling forward without any accelerator input.

Electrical interference with USB audio. There are loose connections that travel on the headliner all the way to the back of the car rear top speakers. Audio source suddenly gets disconnected and make a huge buzzing sound on the rear left speaker mounted to headliner. A potential fire hazard.