Owners filed 2 complaints about this vehicle with federal regulators, most often about the wheels. It has been recalled 2 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Wheels
2
0
0
0
2 safety recalls
Part 573 reports
Electrical System › Propulsion System › Traction Battery › Management System/Energy Control Module (bms/Becm) › Software24V372000
Filed May 28, 202414,912 vehiclesMercedes-Benz Usa, Llc
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.
Risk. A sudden loss of drive power increases the risk of a crash.
Remedy. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.
Electrical System › Wiring › Fuses and Circuit Breakers24V115000
Filed Feb 16, 202431,848 vehiclesMercedes-Benz Usa, Llc
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
Risk. An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Remedy. Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.
What owners reported
Newest filings
Wheels
Filed Aug 9, 2024VA
During normal driving, Pirelli tires have bubbles, resulting in air leakage. Tires will eventually run flat. Pirelli tires installed on new vehicle cannot support the weight of the vehicle.
Wheels
Filed Jul 28, 2024IN
The vehicle is equipped with Pirelli 21 inch tires. All four tires have lost air and had bubbles on the sidewall. The first tire went flat after hitting a 2 inch pothole. It was replaced. However, tires 2, 3 & 4 all had bubbles on the sidewalls. The tires placed on the vehicle are deficient. the vehicle weight exceeds the capacity of the Pirelli tires. In the second defect tire situation last week, it almost resulted in a collision due to sudden loss of tire pressure on [XXX] in Indianpolis, IN. I will attach a copy of the repair bills for all four tires. The vehicle must change the 21 inch rims. Also, our second Mercedes had a flat tire today. Five (5) flat tires in 40 days of ownership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 28, 2024. Source: NHTSA Office of Defects Investigation.