2005 Mercedes Benz E500

Routine

Owners filed 140 complaints about this vehicle with federal regulators, most often about the fuel and propulsion system. It has been recalled 3 times.

Not among the Mercedes Benz E500 years to avoid. Which Mercedes Benz E500 years to avoid →

When it fails
020k40k60k90k120k200k
99,250 milesMedian miles at failure

123 complaints record an odometer reading. Failures cluster around 120,000–150,000 miles.

Most common 2005 Mercedes Benz E500 problems

53 of the 140 complaints (38%) are about the fuel and propulsion system.

ComponentReportsCrashesFiresInjuries
Fuel/Propulsion System · fuel and propulsion system53
001
Service Brakes · brakes33
101
Fuel System, Gasoline · fuel system17
000
Suspension8
000
Engine5
000
Air Bags · airbags5
101
Vehicle Speed Control · throttle and acceleration3
201
Service Brakes, Hydraulic · brakes3
000
Power Train › Automatic Transmission · transmission2
000
Fuel System, Gasoline › Storage › Tank Assembly · fuel system2
000

3 safety recalls

Part 573 reports
Visibility › Sun/Moon Roof Assembly24V874000
Filed Nov 19, 202433,456 vehiclesMercedes-Benz USA, LLC

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

Risk. A detached sunroof panel can become a road hazard, increasing the risk of a crash.

Remedy. Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.

Visibility › Sun/Moon Roof Assembly22V954000
Filed Dec 23, 2022131,653 vehiclesMercedes-Benz USA, LLC

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.

Risk. A detached sunroof panel may become a road hazard, increasing the risk of a crash.

Remedy. Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.

Visibility › Sun/Moon Roof Assembly19V918000
Filed Dec 20, 2019747,928 vehiclesMercedes-Benz USA, LLC.

Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

Risk. A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy. MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

All 3 campaigns on file, newest first.

What owners reported

Newest filings
Service Brakes
Filed Dec 20, 2025NJ

This is not about an accident. It's about the vehicle's condition. Precisely, about the brake service warning. Red warning with beeping on dashboard saying I need to bring it to workshop for service. My wife was driving this car when she felt something was wrong with the car and she brought it to her trustful mechanic for check up right away sameday That mechanic gave up to look any further suggesting a visit to MB dealer.

Fuel/Propulsion System
Filed Jul 22, 2025CA

Car smells like gas. Constantly a couple machanic. Did some repairs. But there’s a small leak as well from a smoke test. Gas leaks in more than one area. Oil leaks everywhere. Evap leak didn’t pass smog. Then went to a smog station and repair. Check engine light back on again. I saw Mercedes had an extended warranty to avoid recalling several safety complaints. I got the car from a guy who never looked into recalls or extended warranty for these complaints. Please help me to get refunded what I payed so far with repairs on gas leaks. Also to repair the whole gas system. It is dangerously ongoing. I never got notified by Mercedes nor did the previous owner.

Suspension
Filed May 23, 2024CA

2005 e500 mercedes benz,after full tank of gas I filled. I noticed very strong gas inside my car and outside. It can catch on fired. cause cancer and lung issues.

Fuel System, Gasoline
Filed Dec 21, 202340,000 milesCA

The contact owns a 2005 Mercedes-Benz E500. The contact stated that fuel was leaking from the fuel tank. There was an abnormal odor of fuel inside the vehicle. The contact refueled the vehicle and there was an abnormal odor of fuel outside of the vehicle. There were no warning lights illuminated. The contact called the local dealer, who stated there was no warranty coverage. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 40,000.

Service BrakesCrash1 injured
Filed Feb 25, 2023180,000 milesAL

Per incident was back glass detached from window and broke all over the road and on the back of my car while driving. 2: Sbcc pump goes in and out admittedly and type of a no brake issue at all hard as a rock will not move car only has 180,000 miles on it and it’s been doing that since 140,000 miles Which did cause me to get in a minor accident on the right side of the car the passenger side where now I’ve had to replace a fender and still have problems because of it

Air Bags1 injured
Filed Feb 25, 2023AL

Had a minor accident no airbags deployed sitting in car I don’t know a month later something around that sitting in car key not in the ignition sitting in the driver seat when all of a sudden a big bang happened and blue out both side airbag by the sunroof sunroof. Was very loud and knocked my head sideways. Nothing had touch the car car hadn’t been hit car was sitting in the driveway with no ignition running no key in the ignition.

Electrical System
Filed Nov 8, 2022NY

Several times if the vehicle is not driven in a day or two the battery would be dead.I had to replace the battery twice in 2 years. I now receive a message (check battery) every time I start the vehicle. I bought a battery charger that I keep with me all the time. Once a month I put the vehicle on a battery charger, and if I’m not going to use it for a week or more,I put it on a trickle charger. I own 2 other vehicle and none of them need this type of treatment.

Service Brakes
Filed Jul 24, 2022156,000 milesTX

I was traveling at about 60mph and started to slow to turn off the highway. Suddenly a red brake warning light came on and it took tremendous pressure to slow the car down and I overshot the turn. Then the car had no power. I was 36 miles from my home. I limped at 5-20 mph to a friends house and had the car towed to my home. There was absolutely no warning of any kind of brake problem. The car was driving just fine before this happened. I believe it could have been a much worse situation had I been in any kind of traffic.

Suspension
Filed Jul 8, 2022MN

I was sold this car and because I did not know what the red "STOP CAR TOO LOW WARNING" meant when I was driving it home, I was not only scammed by the used car dealership with no recourse, but I also was tricked into driving this car while it was not supposed to be driven for safety, per the manual of the vehicle. I will include a picture of the safety message from the manual where it states, "HIGH PRIORITY MESSAGES APPEAR IN THE MULTIFUNCTION DISPLAY IN RED COLOR". and the STOP CAR TOO LOW message states very specific safety instructions that a reasonable person could not know. I am filing this recall complaint because how the system operates. I was sold this car while the struts were faulty and had already developed a leak and because the car was currently running the AIR COMPRESSOR was able to keep up with the leak during the test drive because a slow leak will only go back down after an extended time period which I believe the dealer knew because he asked me how much I was trying to spend and all of a sudden he pulled my car out of their shop telling me they just got the car and haven't put it out yet. Please help me. When I parked the vehicle at a Golf course parking lot during the test drive I was with my uncle, I did look up mechanic shops but because the car dealership was located in Farmington, MN there was no place feasibly close enough for me to have the vehicle properly inspected. The issue is the ride of the vehicle on the air suspension was perfect so there was

Fuel/Propulsion System
Filed Apr 28, 2022HI

The 2005 E500 W211 gas tank cracks leaking fuel sending unit and fuel pump. The odor of gas permeates the cabin, recall campaign number 2008-020001, and it’s extension information of 15 years dated Jan. 2015 signed by Ralph S. Fisher GM customer assistance center. The dealer in Hawai’i refuse to honor the recall warranty. It’s traveling a bomb.

Fuel System, Gasoline
Filed Mar 25, 202150,000 milesCA

TL* THE CONTACT OWNS A 2005 MERCEDES-BENZ E500. THE CONTACT STATED THERE WAS AN ABNORMAL FUEL ODOR DETECTED. THE VEHICLE WAS TAKEN TO EURO AUTO CENTER (5180 VENICE BLVD LOS ANGELES, CA 90019, (323) 938-9888) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR SEATS WERE SOAKED IN FUEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. ## VIN PASSED ## MERCEDES-BENZ E500 2005 ##

Suspension
Filed Jan 28, 2021169,000 milesVA

I HAVE REPLACED THE SUSPENSION BEFORE AND NOW THE SUSPENSION LIGHT COMES BACK ON. THE CAR IS DOWN LOWER THAN NORMAL. THIS IS ALL THE TIME.

Fuel/Propulsion System
Filed Sep 7, 2020800,000 milesNV

EMISSION SYSTEM HAS MULTIPLE ISSUES OVER TIME THAT CAUSE CHECK ENGINE LIGJT TO ENGAGE. PROBLEM S RANGE FROM, GAS CAP TO FUEL TANK PARTS TO VALVES TO CARBON CANISTER ISSUES. ALL ISSUES OCCUR WHEN VEHICLE IS STATIONARY AND IN MOTION. NO IMPACT.

Suspension
Filed Apr 16, 2020175,542 milesSC

I WAS DRIVING MY 2005 E500 4MATIC MERCEDES HIT A GIANT POT HOLE BUSTING MY LEFT PASSENGER RIM N WHEEL. SUSPENSION MALFUNCTION BEGIN BY THE CAR NOT RISING DUE TO A MALFUNCTION. REPORTED THE INCIDENT TO SCDOT ON 12/5/2019. MY CLAIM WAS DENIED. I RECEIVED A LETTER STATING THE POT HOLE WAS FIXED A D THEY WERE UNAWARE OF THE DAMAGED ROAD BECAUSE NO OTHER REPORTS WAS MADE ABOUT THE GIGANTIC POTHOLE. *TR

Visibility/Wiper
Filed Feb 20, 2020170,000 milesGA

TL* THE CONTACT OWNS A 2005 MERCEDES BENZ E500. THE CONTACT STATED THAT WATER ENTERED THE CABIN OF THE VEHICLE FROM THE SUNROOF. THE CONTACT STATED THAT THE WATER ENTERED THE SUNROOF, ROLLED DOWN THE DRIVER'S SIDE DOOR AND INTO THE ENGINE COMPARTMENT. THE BATTERY AND SERVICE ENGINE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE AUXILIARY BATTERY, THE REAR BATTERY, AND THE ALTERNATOR WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY). (RBM OF ATLANTA, INC. 7640 ROSWELL RD, ATLANTA, GA 30350) WAS NOTIFIED OF THE RECALL AND INFORMED THE CONTACT THAT THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Dec 17, 2019CA

TL* THE CONTACT OWNS A 2005 MERCEDES-BENZ E500. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES LOST POWER AND DID NOT STOP THE VEHICLE. IN ADDITION, THE 'STOP DRIVING THE VEHICLE' WARNING INDICATOR ILLUMINATED. THE CONTACT USED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF ENCINO (888-280-0902, LOCATED AT 16721 VENTURA BLVD, ENCINO, CA 91436). THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE, BUT ASSURED THE CONTACT THAT THE VEHICLE WOULD BE REPAIRED. THE FAILURE RECURRED A COUPLE OF TIMES AND THE VEHICLE WAS TAKEN TO KEYES EUROPEAN MERCEDES-BENZ (818-574-5053, LOCATED AT 5400 VAN NUYS BLVD, SHERMAN OAKS, CA 91401) WHERE A DIAGNOSTIC TEST WAS RECOMMENDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT HE WOULD BE CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT PROVIDED.

Air Bags
Filed Apr 18, 2019130,000 milesFL

THE WARNING LIGHT INDICATING THAT THE AIRBAG MIGHT NOT DEPLOY IS ILLUMINATED. COULD THIS BE A MANUFRACTURING DEFECT?

Fuel/Propulsion System
Filed Apr 13, 2019CA

FUEL PUMP UNDER WARRANTY AND MERCEDES DEALER REFUSED TO REIMBURSE FOR REPAIR

Fuel/Propulsion System
Filed Sep 25, 2018151,000 milesTX

2005 MERCEDES E500 WAGON HAS A STRONG FUEL ODOR INSIDE AND OUTSIDE THE VEHICLE WHEN THE FUEL TANK IS COMPLETELY FILLED. THIS ODOR PERSISTS FOR A FEW DAYS UNTIL THE FUEL LEVEL HAS GONE DOWN. THIS HAS PERSISTED FOR ABOUT A YEAR. DUE TO THIS SAFETY ISSUE, MB HAS EXTENDED THE WARRANTY ON THIS PART TO REPAIR IT. VEHICLE WAS TAKEN TO MB OF PLANO FOR REPAIR. ONCE THE TECHNICIAN CONFIRMED THE FUEL TANK NEEDED TO BE REPLACED, THE TECHNICIAN FOLLOWED THE PROCEDURE WHICH REQUIRES THEM TO REMOVE THE MUFFLER SYSTEM TO REMOVE THE FUEL TANK. THE TECHNICIAN STATED THAT A MUFFLER BRACKET WAS RUSTED AND WOULD NEED TO BE REPLACED TO COMPLETE THE REPAIR. THE DEALERSHIP NOTIFIED ME THAT THIS BRACKET IS ONLY AVAILABLE AS A PART OF THE COMPLETE MUFFLER AND WOULD COST ~$600 TO REPLACE AND WOULD NOT BE COVERED BY THE WARRANTY. THE MUFFLER WAS OPERATING PROPERLY AND DOES NOT NEED TO BE REPLACED FOR ANY OTHER REASON. THE DEALERSHIP APPEALED THE WARRANTY AND THAT WAS DENIED. I APPEALED TO THE MERCEDES EXECUTIVE REFERRAL TEAM AND THEY ALSO DENIED THE CLAIM DUE TO THE AGE AND MILEAGE OF THE VEHICLE. IF I AM NOT WILLING TO SPEND $600 TO REPLACE A PERFECTLY GOOD MUFFLER, THEN I WILL HAVE TO DRIVE A VEHICLE WITH TWO SMALL CHILDREN THAT HAS A LIVE GASOLINE LEAK INSIDE THE CABIN BECAUSE MERCEDES BENZ WILL NOT REPLACE THE MUFFLER BRACKET. I HAVE BEEN IN CONTACT WITH RALPH AT MERCEDES BENZ EXECUTIVE REFERRAL AS WELL AS THE MERCEDES BENZ OF PLANO SERVICE DEPARTMENT.

Fuel/Propulsion System
Filed Aug 5, 20187 milesIL

I TOOK MY CAR TO THE DEALERSHIP BECAUSE IT WAS A RED BATTERY ON THE DASH BOARD, I WAS TOLD I NEED A FUEL PUMP, I TOLD THE DEALERSHIP I HAVE A WARRANTY FOR THIS, BUT I WAS TOLD THE PAPER I HAVE EXPLAIN WHAT A WARRANTY IS, I CALLED MERCEDES HEADQUARTERS SEVERAL TIMES AND I WAS TOLD I KEEP CALLING ABOUT THE SAME THING ITS IN THE NOTES IT IS UP TO THE SERVICE MANAGER TO APPROVE THE WARRANTY I HAD TO PAY FOR THE CAR REPAIRS EVEN THO I HAD A WARRANTY. I TOOK MY CAR TO ANOTHER MECHANIC AND I WAS TOLD I NEED A BATTERY, MY CAR IN THE STREETS WHILE I WAS DRIVING TO THE DEALERSHIP I CALLED AND HAD IT TOWED TO THE DEALERSHIP MY GRANDBABY AND I WAS IN THE HEAT FOR OVER AN HOUR WAITING FOR THE TOW TRUCK, I ALSO TOOK MY CAR TO GOODYEAR AND THEY PUT IT ON THE COMPUTER 2X AND THEY DID NOT KNOW WHY THE RED LIGHT WAS ON THEY BUT THOUGH I JUST NEED ANOTHER BATTERY

Service Brakes
Filed Jul 23, 2018133,000 milesIN

TL* THE CONTACT OWNS A 2005 MERCEDES-BENZ E500. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. IN ORDER TO STOP THE VEHICLE, THE CONTACT DOWNSHIFTED INTO PARK AND COASTED WITH THE PARK PEDAL DEPRESSED. THE CONTACT STATED THAT THE BRAKE WARNING INDICATOR ILLUMINATED AND 'THE VEHICLE DOES NOT HAVE SUFFICIENT POWER TO STOP' APPEARED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PENTATONIC BRAKE CONNECTION FAILED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 05V133000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 133,000.

Service Brakes
Filed Jun 20, 2018132,000 milesTN

WHEN DRIVING ON INTERSTATE, IN WET CONDITIONS AT SPEEDS OF 65MPH+ ,THE ESP&ABS WARNING LIGHTS CAME ON AND CAR BECAME VERY DIFFICULT TO STEER AND STOP. WAS ABLE TO MOVE OFF INTERSTATE AND HAD CAR TOWED TO MERCEDES-BENZ DEALERSHIP. WAS TOLD THE ABS BRAKE MODULE ESP CONTROL HAD TO BE REPLACED $1,100.00. SINCE HAVING THAT DONE THE CAR IS STILL AT DEALERSHIP BECAUSE NOW THE SBC MODULE NEEDS REPLACED, WHICH IS ANOTHER $1,600.00.

Service Brakes
Filed May 10, 2018129,000 milesCA

TL* THE CONTACT OWNS A 2005 MERCEDES-BENZ E500W, WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE BRAKES FAILED. AS A RESULT, THE CONTACT DROVE THROUGH A STOP LIGHT. THE CONTACT STATED THAT THE EPC WARNING INDICATOR WAS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAS ABLE TO RESUME DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE EPC UNIT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.

Service Brakes
Filed Apr 20, 201890,000 milesTX

I WAS EXITING THE INTERSTATE FREEWAY ONTO A FRONTAGE ROAD (TRAVELLING ~45MPH). A WARNING MESSAGE SAID THAT THERE WAS A FAILURE OF THE BRAKING SYSTEM. I TRIED TO SLOW DOWN, BUT HAD LOST ALL BRAKING POWER. FORTUNATELY, THERE WAS NO ONE IN FRONT OF ME. THE VEHICLE AUTOMATICALLY DOWNSHIFTED TO A LOW GEAR WHICH HELPED SLOW ME DOWN. I CAME TO A STOP IN A SAFE LOCATION, PUT THE CAR IN PARK, AND TURNED OFF THE ENGINE. WHEN I RE-STARTED THE CAR, NORMAL BRAKING FUNCTION RETURNED. THE MERCEDES DEALERSHIP SAID THAT THIS WAS A NORMAL ISSUE WITH THIS MODEL. A HYDRAULIC UNIT OF SOME SORT NEEDED REPLACING.

Service Brakes
Filed Apr 11, 2018101,386 milesNM

TL* THE CONTACT OWNS A 2005 MERCEDES-BENZ E500. WHILE DRIVING 75 MPH, THE ADVISORY BRAKE MALFUNCTION WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO COAST TO THE SHOULDER LANE. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE THE CONTACT WAS ADVISED THAT THEY WERE AWARE OF THE FAILURE. THE DEALER STATED THAT DIAGNOSTIC TESTING COULD ONLY BE PERFORMED WHILE THE FAILURE OCCURRED. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V296000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER STATED THAT THE WARRANTY REPAIR FOR THE SENSOTRONIC BRAKE CONTROL FAILURE HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 101,386.

Service Brakes
Filed Apr 9, 201840,000 milesCA

TL* THE CONTACT OWNS A 2005 MERCEDES-BENZ E500. THE CONTACT STATED THAT A WARNING MESSAGE TO TAKE THE VEHICLE TO A REPAIR SHOP ILLUMINATED CONCERNING THE BRAKES. THE VEHICLE HAD BEEN PREVIOUSLY SERVICED SEVERAL TIMES FOR VARIOUS BRAKE FAILURES, BUT THERE HAD NOT BEEN A PERMANENT REMEDY. THE DEALER (MERCEDES-BENZ OF VALENCIA, 23355 VALENCIA BLVD, SANTA CLARITA, CA 91355, 661- 753-5555) AND THE MANUFACTURER INDICATED THAT THERE WAS AN EXTENDED WARRANTY FOR THE SENSOTRONIC BRAKE CONTROL (SBC), BUT DID NOT SPECIFY IF THEY WOULD PROVIDE A SOLUTION COVERED BY THE EXTENDED WARRANTY. THE DEALER INDICATED THAT THERE WAS A MALFUNCTION WITH THE SBC UNIT AND THE PUMP, WHICH BOTH NEEDED TO BE REPLACED. THE MANUFACTURER INDICATED THAT THERE WAS NO RECALL ON THE VEHICLE AND THEY REFUSED TO COVER THE VEHICLE WITH AN EXTENDED WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *TT

Service Brakes
Filed Jan 22, 2018117,000 milesGA

BRAKE FAILURE. TOTAL BRAKE FAILURE WHILE DRIVING DOWN THE HIGHWAY. NO WARNING LIGHT EXCEPT AFTER FAILURE! ACCORDING TO RECALL CAMPAIGN #2005110001" BRAKE POWER MAY BE REDUCED". BRAKE POWER WASN'T REDUCED, THERE WAS ZERO- HAD TO COAST TO A STOP ON THE SIDE OF THE ROAD. COULD'VE BEEN CATASTROPHIC. PER SAFETY CAMPAIGN RECORDS, MY VEHICLE IS MARKED AS "COMPLETED" . I AM THE 2ND OWNER OF THE CAR AND IT'S NOT BEEN COMPLETED. CONTACT MB DEALERSHIP WHO OFFERED TO FIX THIS RECALLED ITEM FOR ME AT A 10% DISCOUNT. CONTACTED MB CUSTOMER SERVICE AND I CANNOT GET A RESOLUTION.

Service Brakes
Filed Jan 5, 201885,000 milesVA

MERCEDES BENZ PLACED FAULTY AND DEFECTIVE BRAKING SYSTEMS INCLUDING A DEFECTIVE SBC HYDRAULIC UNIT ON ALL OF THEIR MERCEDES BENZ E500 MODEL VEHICLES. MERCEDES IS AWARE OF THIS FAULTY AND DEFECTIVE PARTY THAT COULD CAUSE SERIOUS BODILY INJURY TO OCCUPANTS AT THE TIME OF FAILURE. MERCEDES BENZ FAILED TO ISSUE A RECALL FOR THIS FAULTY BRAKE SYSTEM AND INSTEAD EXTENDED THE BRAKE SYSTEM WARRANTY FOR 10 YEARS. HOWEVER, MERCEDES NEVER NOTIFIED ANY OWNERS OF THIS DEFECTIVE PRODUCT, THEREFORE, NEVER ACTUALLY FIXED OR REPLACED THIS DEFECTIVE PART. OWNER HAD NO KNOWLEDGE OF THE DEFECT, WERE NOT NOTIFIED OR CONTACTED AND RECEIVED ABSOLUTELY NO COMMUNICATION FROM MERCEDES OR ITS DEALERSHIPS REGARDING THIS DEFECT. YOU ONLY LEARN OF THE DEFECT ONCE IT FAILS! UPON FAILURE, MERCEDES IS NOW REFUSING TO TAKE RESPONSIBILITY FOR THIS DEFECTIVE PRODUCT OF WHICH THEY, THEIR COMPANY, DEALERSHIPS AND FRANCHISES, AND CERTIFIED REPAIR SHOPS HAVE ADMITTED TO HAVE KNOWINGLY SOLD CARS WITH THIS DEFECT AND HAVE ALL FAILED TO PROVIDE COMMUNICATIONS AND/OR DISCLOSURES OF ANY KIND TO ITS CUSTOMERS. I HAVE PERSONALLY CONTACTED MERCEDES ABOUT THIS DEFECT AND AM LOOKING TO PURSUING LEGAL AND CIVIL ACTION AGAINST THEM FOR CIRCUMVENTING THE FEDERAL SAFETY RECALL LAWS TO THE DETRIMENT OF ITS CONSUMERS AND THE GENERAL PUBLIC. MERCEDES IS IN VIOLATION OF FEDERAL LAW AND CRIMINAL AND CIVIL PENALTIES SHOULD ENSUE. MYSELF AND OTHER SIMILARLY SITUATED CONSUMERS SHOULD BE MADE WHOLE AND MERCEDES SHOULD TAKE CARE OF ALL EX

Service Brakes
Filed Jan 2, 2018126,000 milesCA

MERCEDES E500 2005 126,000 MILES WHILE TRAVELLING 40MPH ON CITY STREETS THE CAR FLASHED A RED WARNING MESSAGE INDICATING "REDUCED BRAKING POWER DEPRESS BRAKE PRDAL FULLY". THIS IS IN RELATION TO THE SBC BRAKING SYSTEM THAT IN THE EVENT OF A FAILURE RESORTS TO A EMERGENCY HYDRAULIC EMERGENCY BRAKE BACK UP THAT MERCEDES CLAIMS ALLOWS FOR ADEQUATE BRAKING STOPPING DISTANCE. I WOULD LIKE TO STRESS THAT THE AFOREMENTIONED STATEMENT IS NOT TRUE AS I HAD TO SWERVE ON TO A SIDEWALK TO AVOID AN ACCIDENT. DEPRESSING THE BRAKE PEDAL FULLY IS NOT SUFFICE AND THE SYSTEM LOSES 90% BRAKING POWER WITH ONLY THE FRONT AXEL BRAKES AS OPERABLE. THE CONDITION AND CIRCUMSTANCES DESCRIBED HEREIN ARE NOT IN COMPLIANCE WITH THE FMCSA IN REGARDS TO BRAKES BEING OPERABLE AT ALL TIMES AND EMERGENCY BRAKING SITUATIONS. THE RED WARNING MESSAGE CLEARED UPON THE NEXT TIME THE ENGINE WAS ENGAGED WHICH IS ALSO OF NOTE. MERCEDES SHOULD BE ADVISED TO CONSIDER RECALLING CARS EQUIPPED WITH SBC AS IT IS A CLEAR SAFETY HAZARD.

Suspension
Filed Dec 3, 2017120,000 milesWI

REAR END GOES DOWN WHEN THE CAR IN PARKED. "STOP" MESSAGE (RED) APPEARS ON DASHBOARD. DO NOT DRIVE CAR AND TAKE TO MECHANIC IMMEDIATELY. WHEN I START CAR AFTER 15 TO 20 MIN MESSAGE GOES AWAY AND CAR AGAIN COMES TO NORMAL POSITION. ITS HAPPENING ALMOST EVERYDAY FROM LAST FEW DAYS. IN FORUM I READ IT IS COMMON ISSUE WITH E SERIES OF 2003, 2004, 2005, 2006. MY CAR ONLY HAS 120K MILES. LEARNED THAT THERE IS LEAK IN AIR SPRINGS AND IT IS VERY EXPENSIVE TO REPAIR. I HAD SAME ISSUE 6 YEARS BACK ON FRONT PASSENGER SIDE WHEN I WAS DRIVING. FRONT PASSENGER SIDE SAT DOWN COMPLETELY AND RIM STARTED HITTING TIRE. I WAS DRIVING ON HIGHWAY AT 65K/HRS. I HAD TO CALL MERCEDES AND THEY ASKED ME NOT TO DRIVE AND THEY TOWED THE CAR TO DEALERSHIP. IT TOOK 2 DAYS TO GET CAR FIXED AND COST ME $2000.

Service Brakes
Filed Oct 8, 2017600 milesGA

WHILE DRIVING ON INTERSTATE BRAKE FAILURE SING COME WITH RED LIGHT TOTAKE TO DEALER.TRY TO STOP THE CAR BUT, NOT BRAKING. LUCKILY NO INCEDENT. IT HAD HAPPENED SEVERAL TIMES AND IT HAS ONLY 122,000 MILES. IT CAN TAKE MY LIFE AWAY. IT OBVIOUSLY THE COMPANY'S DEFECT.SPEND ENOUGH MONEY AFTER MAINTANANCE. DEALERS ARE DAY TIME ROBBERS.COMPANY SHOULD REPLACE THE PART WITHOUT COST TO LOYAL CUSTOMERS.THERE ARE OTHER LUXURY VEHICLES AVAILABLE WITH COMPATATIVE PRICE.

Service Brakes
Filed Sep 5, 2017105,000 milesCA

WHEN ATTEMPTING TO EXIT THE HIGHWAY, THE SENSOTRONIC BRAKE CONTROL SYSTEM (SBC) FAILED AND THERE WERE NO NOTICEABLE BRAKES. THE PEDAL WENT ALL THE WAY TO THE FLOOR WITH NO RESISTANCE. MANUFACTURER CLAIMS THAT IF YOU APPLY ADDITIONAL PRESSURE DURING A FAILURE, THERE WILL BE SOME BRAKING POWER AVAILABLE. IN THE SITUATION THOUGH, WHEN THE PEDAL GOES TO THE FLOOR, HUMAN INSTINCT IS TO IMMEDIATELY FIND AN ALTERNATIVE WAY TO STOP THE CAR. I WAS ABLE TO STOP BY DOWNSHIFTING THE TRANSMISSION AND APPLYING THE EMERGENCY BRAKE. LESS EXPERIENCED DRIVERS MAY NOT BE SO LUCKY. MERCEDES BENZ USA IS AWARE OF THE POTENTIAL FOR ALL SBC ELECTRIC PUMPS TO FAIL AT ANY TIME CAUSING THIS SAME SITUATION FOR ANYONE. THEY ARE UNWILLING TO COVER THE DEFECTIVE PART BECAUSE I AM ONE YEAR BEYOND THE 'EXTENDED WARRANTY.' THEY CLAIM THAT AS WITH ANY CAR PARTS, THE SBC SYSTEM CAN BE EXPECTED TO FAIL AT SOME POINT. ANYTHING BEYOND 10 YEARS AND THEY DO NOT TAKE RESPONSIBILITY FOR. NORMALLY I WOULD AGREE WITH THAT SENTIMENT, BUT NOT WHEN IT CONCERNS THE PRIMARY ELECTRIC SYSTEM OF ELECTRIC BRAKES TO FAIL. THERE SHOULD AT LEAST BE A SUFFICIENT AND NOTICEABLE HYDRAULIC BACK UP IF THIS PART IS ENGINEERED TO FAIL. MERCEDES HAS RECENTLY EXTENDED ALL FUEL TANK RELATED ISSUES AND COMPONENTS TO 15 YEAR COVERAGE, AND THIS WOULD AT LEAST BE A STEP IN THE RIGHT DIRECTION FOR THE SBC SYSTEM. HOWEVER, I BELIEVE MERCEDES BENZ USA AND THE NHTSA SHOULD MANDATE A RECALL OF ALL VEHICLES EQUIPPED WITH SBC TO BE INSPECTED YEARLY AND

Air BagsCrash
Filed Jul 19, 201750,000 milesNY

AIRBAG DEPLOYMENT/INFLATION IMPACT INJURES PASSENGER, CAUSING LESION AND BURN. AT A SCHOOL OP SIGN INTERSECTION, MY VEHICAL WAS HIT ON THE DRIVER SIDE (T-BONE), BETWEEN THE FENDER AND THE DRIVER SIDE DOOR, ALL THE SIDE AIRBAGS ON THE LEFT WAS DEPLOYED, THE IMPACT OF THE AIRBAG DEPLOYMENT SEVERELY INJURED MY 9 YEAR OLD DAUGHTER.

Fuel/Propulsion System
Filed Jul 9, 2017147,000 milesWI

RED COLORED MESSAGE APPEARED ON DASHBOARD WINDOW READOUT INDICATING A PROBLEM WITH THE GAS CAP. THE MESSAGE APPEARS INTER MITENALY WHILE DRIVING ALONG WITH THE CHECK ENGINE MESSAGE. MESSAGE CAME ON 7/717 WHILE DRIVING ON HIGHWAY AND CONTINUES EXCEPT WHEN ENGINE IS SHUT DOWN.

Fuel/Propulsion System
Filed Apr 18, 2017150,000 milesTX

TL* THE CONTACT OWNS A 2005 MERCEDES BENZ E500. THE CONTACT STATED THAT THE FUEL SYSTEM AND GASKET WERE LEAKING AND THE FUMES WERE STRONG THAT THE VEHICLE WAS UNABLE TO BE USED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND THE TOP SEAL AND THE FUEL PUMP WERE REPAIRED. THE VEHICLE WAS REPAIRED BUT THE FAILURE REOCCURRED. THE DEALER STATED THAT THE SINCE THE VEHICLE WAS REPAIRED PREVIOUSLY AT A INDEPENDENT MECHANIC, THE DEALER WILL NO LONGER COVER THE RECALL EVEN THOUGH THE REPAIR COST WERE COVERED BY THE CONTACT INITIALLY. THE MANUFACTURER WAS MADE AWARE OF FAILURE. THE VEHICLE FAILURE MILEAGE WAS 150,000.

Air Bags
Filed Nov 7, 201625 milesSC

TAKATA RECALL.

Service Brakes
Filed Oct 5, 2016120,000 milesCA

THIS VEHICLE IS EQUIPPED WITH SENSOTRONIC BRAKE CONTROL THAT HAS A SERVICE THRESHOLD. WHEN THIS THRESHOLD IS REACHED THE BRAKE SYSTEM DEFAULTS TO NON POWER ASSISTED HYDRAULIC MODE TO THE FRONT WHEELS ONLY. THIS OCCURS WITHOUT ANY PRIOR WARNING AND RESULTS IN INCREASED STOPPING DISTANCE. AT THE VERY LEAST, MERCEDES SHOULD ISSUE A MANDATORY RECALL TO INTERROGATE THESE VEHICLES WITH STAR DAS TO DETERMINE HOW CLOSE TO THE SERVICE THRESHOLD THE SBC UNIT IS AND REPLACE THEM FOR FREE. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. WE ARE TOO SCARED TO DRIVE THE VEHICLE BECAUSE WE DON'T KNOW WHEN THE BRAKES WILL GO INTO FAILURE MODE. MERCEDES EXTENDED THE WARRANTY PERIOD FOR 10YRS WHICH HAS EXPIRED. EVEN UNDER THAT WARRANTY PERIOD MERCEDES ONLY REPLACED SBC UNITS THAT HAD FAILED. THE MAIN ISSUE IS WHEN THE SBC UNIT FAILS YOU HAVE NO BRAKES; AND REPLACING THE SBC DOES NOT SOLVE THIS BECAUSE THE SBC WILL EVENTUALLY FAIL AGAIN IN THE FUTURE.

Service Brakes
Filed Jun 26, 201667,194 milesNY

I WAS DRIVING ON THE HIGHWAY AT ABOUT 55MPH, AND ALL OF A SUDDEN THE BRAKE LIGHTS CAME ON SAYING REDUCE BRAKING POWER. CAR WAS VERY DIFFICULT TO STOP. I ALMOST HIT A GUARD RAIL.

Suspension
Filed May 21, 2016FL

TAKATA RECALL.

Service Brakes
Filed Apr 18, 2016140,000 milesMN

UPON EXITING A HIGHWAY, A RED BRAKE FAILURE WARNING AND BEEPING NOISE APPEARED. ALL BRAKING CAPABILITY WAS ABSENT, SO I WAS ABLE TO SAFELY ROLL TO A STOP. THIS HAPPENED TWICE (ODOMETER DURING THESE INCIDENCES EXCEEDING 120,000) AND I NOW HAVE A WHITE MESSAGE APPEARING WHEN I START THE VEHICLE WHICH NOTES "BRAKES - VISIT WORKSHOP". THE TIMES THAT THE BRAKES SEIZED UP ON ME I WAS ALWAYS ABLE TO TURN THE CAR OFF AND START UP AGAIN WITH NO MESSAGE EVER TO APPEAR FOR MONTHS AT A TIME, WHICH MADE ME THINK IT WAS SOME SORT OF COMPUTER ERROR MESSAGE. I HAD THE BRAKES CHECKED AND THE MECHANIC COULD NOT SEE ANYTHING WRONG WITH THEM, SO I WAS ALWAYS SENT ON MY WAY WITH NO REPAIR WORK DONE. I HAVE REACHED MY LIMIT WITH THIS VEHICLE. I DO NOT FEEL SAFE AND IT IS UNFORTUNATE I HAD TO EXPERIENCE SUCH TRAUMA TWICE. THANKFULLY I WAS ABLE TO NOT CRASH INTO ANYONE AND HAD CONVENIENT PARKING LOTS TO ROLL INTO. PLEASE INVESTIGATE THIS MATTER. IT HAS HAPPENED TO MANY PEOPLE.

Service Brakes
Filed Apr 14, 2016141,110 milesTX

THE SBC PUMP FAILED CAUSING ME TO LOSE BRAKING POWER WHILE DRIVING CAUSING ME COMING CLOSE TO HAVING A REAR END COLLISION ON THE INTERSTATE

Fuel/Propulsion System
Filed Feb 1, 2016105,800 milesGA

UPON FUELING THE VEHICLE THERE IS A VERY PUNGENT GASOLINE VAPOR SMELL FROM BOTH THE EXTERIOR & INTERIOR OF THE CAR. THE SMELL BEGINS TO DISSIPATE WHEN FUEL IN THE TANK REACHES 3/4-1/2 TANK. THE SMELL OF FUMES IS ENOUGH TO PRODUCE NAUSEA, HEADACHES, ITCHING SKIN, WATERING EYES & EVEN VOMITING IN DRIVERS & PASSENGERS. EVEN WITH WINDOWS DOWN & SUNROOF OPEN, THE SMELL IS INTOLERABLE. THE CAR WILL "SPUTTER" WHEN STOPPED AT TRAFFIC LIGHTS. THE VEHICLE CURRENTLY HAS 105,800 MILES ON IT. THIS ISSUE WAS FIRST NOTICED AT APPROXIMATELY 103,000. AN APPOINTMENT HAS BEEN SCHEDULED WITH A MB DEALERSHIP FOR INSPECTION ON 2/6/2016. I DO NOT FEEL COMFORTABLE DRIVING THE VEHICLE DUE TO THE PHYSICAL SYMPTOMS WE'VE PRESENTED FROM THE FUMES & FEAR OF A FIRE DUE TO THE POTENTIAL OF A FAULTY FUEL TANK/SYSTEM. MY 5 & 6 YEAR OLD SONS SIT IN THE REAR OF THE VEHICLE & CAN'T TOLERATE THE FUMES. WE'VE HAD TO RESORT TO CARRYING MY SONS ASTHMA INHALER WITH US WHEN RIDING IN THIS VEHICLE. THE VAPORS HAVE DIRECTLY AFFECTED HIS ASTHMA & WE FEEL THE FUMES ARE RESPONSIBLE FOR AN ASTHMA ATTACK THAT HAS OCCURRED WHEN HE'S RIDDEN AS A PASSENGER. ISSUE NEEDS TO BE SOLVED IMMEDIATELY AT THE EXPENSE OF MB, EXTREMELY HAZARDOUS PROBLEM & NUMEROUS SIMILAR REPORTS HAVE BEEN FILED.

Service Brakes
Filed Jan 5, 2016114,000 milesFL

TL* THE CONTACT OWNS A 2005 MERCEDES BENZ E500. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE SERVICE BRAKES WARNING LIGHTS ILLUMINATED. THE CONTACT THEN STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKING SYSTEM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.

Service Brakes
Filed Nov 25, 2015112,000 milesIL

HAVE VEHICLE FOR 4 MONTHS AND WAS UNAWARE OF MERCEDEZ BENZ EXTENDED 10 YEAR WARRANTY, BEFORE THIS INCIDENT. WHILE DRIVING APPROXIMATELY 30 MILES PER HOUR THE INSTRUMENT CLUSTER FLASHED RED WITH "DECREASED BRAKING POWER, STOP DRIVING AND VISIT WORKSHOP". UNFORTUNATELY, I WAS TRAVELLING AT MID DAY IN TRAFFIC AND COULD NOT STOP THE CAR, WITHOUT PRESSING THE BRAKE WITH BOTH FEET TO THE FLOOR, AND I STILL MANAGED TO BLOW THROUGH 2 RED LIGHTS, BUT NOT KILL ANYBODY.(IT TOOK OVER 3 BLOCKS TO STOP.) THIS IS OBVIOUSLY A RECALL ISSUE, AS 750 TSB'S HAVE BEEN FILED AGAINST THIS MODEL. IF OWNERS CHOOSE NOT REPAIR THIS MALFUNCTION(5000 COST)...PEOPLE WILL DIE,,,KIDS WILL DIE. BRAKE SYSTEMS SUCH AS THESE HAVE BEEN ELIMINATED BY CAR MAKERS BECAUSE OF THE DANGERS. NTSB, IT IS YOUR RESPONSIBILITY TO REALIZE THAT THESE "DANGEROUS" VEHICLES ARE ON THE ROAD AND DEMAND MB EXTENDS THE WARRANTY UNTIL ALL "DANGEROUS" CARS ARE ON THE ROAD AND NEED REPAIRS. THESE VEHICLES ARE NO DIFFERENT THAN A LOADED GUN..JUST WAITING TO KILL SOMEONE. I HOPE TO HEAR SOME ACTION QUICKLY...YOURS TRULY, A GUY DRIVING A LOADED WEAPON.

Fuel/Propulsion System
Filed Nov 16, 2015112,000 milesFL

TL* THE CONTACT OWNS A 2005 MERCEDES BENZ E500. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED FUEL FUMES EMITTING FROM THE OUTER PART OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000.

Service Brakes
Filed Nov 13, 2015123,000 milesCA

TL* THE CONTACT OWNS A 2005 MERCEDES BENZ E500. WHILE DRIVING ANY SPEED, THE BRAKES WOULD HESITATE TO RESPOND AND THE VISIT WORKSHOP BRAKE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SBE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 05V133000 (SERVICE BRAKES; HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000.

Fuel/Propulsion System
Filed Sep 26, 2015103,952 milesTX

I AM REFERENCING ACTION # PE12001. AFTER EACH OF MY LAST TWO FEELINGS, THE CAR IS EMITTING A VERY STRONG SMELL OF GASOLINE. I PARK MY CAR IN MY GARAGE AND THE SMELL IS STRONG ENOUGH THAT I CAN SMELL IT IN MY HOME. I AM EXTREMELY FEARFUL THAT THERE WILL BE A FIRE. I DO NOT DESIRE TO PARK MY CAR OUTSIDE, BUT I BELIEVE THE CAR IS UNSAFE TO KEEP IN GARAGE. I HAVE LOST CONFIDENCE IN MY CAR FEARING THAT EVEN DRIVING IT AROUND TOWN COULD POSE A DANGER TO ME AND MY PASSENGERS.

Air Bags
Filed Sep 26, 2015100,102 milesTX

I AM REFERENCING A MERCEDES BENZ SERVICE BULLETIN P-B-91.60/99E. THE CONTROL CLUSTER SHOWS SRS LIGHT BEING ILLUMINATED. I TOOK MY CAR INTO A MERCEDES DEALER AND PAID TO HAVE CARE ANALYZED. THE MECHANIC INDICATED MY CAR HAS THE FOLLOWING FAULT CODES: DTC 9103 (THE RESISTANCE VALUE IN THE IGNITION CIRCUIT CONTAINING COMPONENT R12/13 IS TOO HIGH) AND DTC 9123 (THE RESISTANCE VALUE IN THE IGNITION CIRCUIT CONTAINING COMPONENT R12/14 IS TOO HIGH). BOTH PERTAINING TO A FAULTY SCM HARNESS LOCATED ON THE STEERING COLUMN. I WAS TOLD THIS IS DANGEROUS AND THAT IN THE EVENT OF A CRASH, MY AIRBAGS WILL NOT DEPLOY. I AM CONCERNED THAT IF MBUSA KNOWS THAT THIS IS AN ISSUE AND HAS EVEN GONE SO FAR AS TO MAKE A SERVICE KIT TO REPAIR HARNESS, WHY ARE THEY NOT RESPONSIBLE TO REPAIR THIS, ESPECIALLY GIVEN THE EXTREME DANGER THIS IS POSING? I HAVE LOOKED INTO THE COST OF THE PARTS, RETAIL AND FOR AROUND $100 TO PURCHASE. THE DEALER WANTS OVER $700 FOR LABOR ALONE, PLUS ANOTHER $250 FOR PARTS. THIS IS SUPPOSED TO BE THE SAFEST CAR COMPANY IN THE WORLD AND I WOULD THINK THAT THIS WOULD BE SOMETHING THEY WOULD WANT TO ADDRESS QUICKLY. FOR THE AMOUNT OF MONEY I PAID FOR THIS VEHICLE, I BELIEVE I SHOULD BE ABLE TO TRUST THAT IT WILL PROTECT ME IN THE EVENT OF A CRASH. I AM VERY AFRAID TO EVEN DRIVE THIS VEHICLE.

Electrical System
Filed Aug 11, 2015123,000 milesFL

JUST RECEIVED MY E500 FROM THE MERCEDES BENZ REPAIR SHOP 2.5 WEEKS AGO. THEY FIXED THE PREVIOUS INTERIOR OIL SMELL, HOWEVER I NOTICED MY ALARM GOING OFF WHEN I WAS DRIVING OR BY ITSELF SOMETIMES WHILE THE CAR SAT IN THE DRIVEWAY. THIS HAPPENED TWO DIFFERENT DAYS BUT THE CAR STILL DROVE. THEN I WENT TO OPEN MY CAR YESTERDAY MORNING ON MY WAY TO WORK AND THE CAR HAS NO POWER. I'M ASSUMING THE ALARM EVENTUALLY WORE ON THE BATTERY. NOW I HAVE NO CAR TO DRIVE. HELP!!!

Engine
Filed Jul 8, 2015167,000 milesAZ

TL* THE CONTACT OWNS A 2005 MERCEDES BENZ E500. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THERE WAS A MANUFACTURER'S RECALL RELATED TO THE FAILURE, BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 167,000.

Complaints 1-50 of 140, newest first, reproduced as filed.

Across model years

Worst on record: 2004
YearComplaintsRecallsFiresDeathsAssessment
20091000Routine
20081000Routine
20071000Routine
200650400Routine
2005 — this page140300Routine
2004142320Routine
2003125300Routine

Compare every E500 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 19, 2024. Source: NHTSA Office of Defects Investigation.