Page 3 of 3 · complaints 101–140 of 140

2005 Mercedes Benz E500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →

Fuel/Propulsion System
Filed Aug 27, 201361,021 milesLA

NOTICED A FUEL SMELL IN CABIN OF CAR AND IN CLOSED GARAGE. VERY STRONG WHEN RECENTLY FILLED UP. BROUGHT TO DEALER AND THEY FOUND LEAKING FUEL PUMP ASSEMBLY ON DRIVERS SIDE. REQUIRED COMPLETE REPLACEMENT OF FUEL SYSTEM. *TR

Fuel System, Gasoline
Filed Aug 21, 201395,000 milesLA

NOTICED A FUEL SMELL IN CABIN OF VEHICLE. BROUGHT VEHICLE TO AUTHORIZED MERCEDES SERVICE CENTER WHO DETERMINED A SEAM IN THE PLASTIC FUEL TANK HAD SPLIT ALLOWING VAPORS INTO THE CABIN. REQUIRED COMPLETE FUEL TANK REPLACEMENT. UPDATED 9/19/13 *CN

Fuel System, Gasoline
Filed Jul 29, 201392,000 milesCA

ONE WEEK AFTER A VISIT TO PALM SPRINGS, CA., WHERE THE AVERAGE DAILY TEMPERATURE WAS ABOUT 116, I NOTICED A SMELL OF GASOLINE AFTER REFUELING. THE FOLLOWING 3 WEEKS, THE ODOR WORSENED WHEN REFUELED. THIS A.M., I PULLED THE REAR SEAT AND COVER PLATE ON THE LEFT SIDE AND FOUND POOLED GASOLINE IN THE CAVITY PROVIDED FOR THE SENDING UNIT ATOP THE FUEL TANK. AS A LEAK IN THIS AREA HAD BEEN ADDRESSED BY THE DEALER IN 2011, I FELT THIS WAS AN "ON GOING " ISSUE THAT SHOULD BE ADDRESSED BY THE MB DEALER. AS OF THIS WRITING, I'VE NOT FOUND A SYMPATHETIC EAR AT MY LOCAL MB DEALER, YET I MUST CORRECT THE PROBLEM AS SOON AS I "BURN OFF" 50% OF THE GASOLINE SO AS TO MAKE THE REPAIR SAFER. MY HOME HAS THE GAS WATER HEATER LOCATED IN THE GARAGE AND WITH LIQUID FUEL PRESENT ATOP THE TANK, I'M FORCED TO LEAVE MY E500 OUTSIDE! I VIEW THIS AS A SAFETY AND, IN CALIFORNIA, AN EPA ISSUE AND IT SHOULD BE DEALT WITH ACCORDINGLY BY STATE AND FEDERAL AGENCIES. *TR

Fuel System, Gasoline
Filed Jul 27, 201340,000 milesNY

FUEL PUMP / SENDER FUEL LEAK UNDER REAR SEAT. HAS GAS SMELL AFTER GETTING GAS. CHECK ENGINE LIGHT COMES ON WITH GAS CAP WARNING LIGHT CONSTANTLY, ESPECIALLY IF ADD GAS MORE THAN 3/4 TANK. OVER THE YEARS (I STILL OWN THE VEHICLE), EVEN WITH 1/2 TANK GAS THE GAS CAP WARNING LIGHT WOULD COME ON FROM TIME TO TIME, ESPECIALLY IN HOT WEATHER. DEALER HASN'T BEEN ABLE TO FIX ISSUE SINCE I BOUGHT CAR AS CPO IN 2008. THEY TOLD ME TO REPLACE GAS CAP. REPLACED, NO IMPACT. I OPENED UP THE REAR SEAT AND CAN SEE GAS STAINS IN THE FUEL SENDER/PUMP CAP AREA WITH SOME RESIDUAL GAS. *TR

Fuel/Propulsion System
Filed Apr 20, 201360,000 milesTX

REFERENCE NHTSA ACTION #PE12001 LAST YEAR I BEGAN TO SMELL GASOLINE VAPORS WHEN MY MB E500 GAS TANK IS 100% FULL. THE SMELL FINALLY GOES AWAY AFTER USING ABOUT 1/4 OF THE TANK. THE GASOLINE SMELL IS SO BAD, I NEED TO LEAVE MY GARAGE DOOR PARTIALLY OPEN TO HELP REMOVE THE SMELL. CURRENTLY THERE ARE NO SIGNS OF GASOLINE LEAKING ON THE GROUND, BUT THE SMELL OF GASOLINE IS VERY STRONG BOTH INSIDE AND OUTSIDE THE CAR. I'VE RESOLVED MYSELF TO ONLY FILLING UP MY TANK TO 75% FULL EACH TIME I RE-FUEL. I CANNOT FIND THE LEAK OR DETERMINE THE GERNAL AREA AROUND THE TANK WHICH IS LEAKING. THIS IS A SERIOUS SAFETY ISSUE WITH THE GENERATION OF GAS VAPORS IN A CONFIRMED SPACE (INSIDE THE CAR OR GARAGE). *TR

Fuel/Propulsion System1 injured
Filed Apr 11, 201393,000 milesWI

THE FUEL TANK, PUMP AND SENDER STARTED LEAKING. FUEL HAD POOLED ON TOP OF SENDER UNIT. THIS MADE MY DAUGHTER IN THE BACK SEAT SO ILL WE HAD TO TAKE HER TO URGENT CARE. I CALLED A DEALER. BOUGHT "IMPROVED SEALS FOR THE SENDER AND PUMP. THE PROBLEM IS NOT GONE. NOW THE DEALER IS TELLING ME IT COULD BE $1500-$2500 TO REPLACE THE TANK AND SENDER/PUMP. IT IS UNREAL THAT A POTENTIALLY LETHAL FUEL LEAK IS WIDELY KNOWN ABOUT ALL THE 2003-2008 E CLASS MERCEDES AND NOTHING IS BEING DONE. DOES SOMEBODY HAVE TO BURN TO DEATH IN A FIERY CRASH BEFORE MERCEDES OR THE NHTSA GETS SERIOUS ABOUT THIS ISSUE. THE CAR HAS HAD TO BE PARKED. I AM STILL MAKING PAYMENTS ON IT AND HAVE TO GO BUY ANOTHER CAR THAT IS NOT A ROLLING FUEL EXPLOSION WAITING TO HAPPEN. I AM BEGGING THE NHTSA FOR THE SAFETY OF HUNDREDS OF THOUSAND E CLASS OWNERS TO HAVE MERCEDES RECALL THESE CARS. *TR

Fuel/Propulsion System
Filed Apr 8, 2013110,000 milesKY

TL* THE CONTACT OWNS A 2005 MERCEDES BENZ E500. THE CONTACT NOTICED A FUEL LEAK BETWEEN THE DRIVER SIDE FUEL TANK AND THE FUEL PUMP, WHICH SEEPED TO BOTH REAR SEATS. A STRONG GASOLINE FUEL ODOR EMITTED INSIDE OF THE VEHICLE WHETHER IN OPERATION OR STATIONARY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

Fuel/Propulsion System
Filed Mar 30, 2013MS

I BOUGHT THE CAR IN MAY OF 2011. UPON PURCHASE I NOTICED A SMELL OF FUEL AFTER I WOULD TOP THE TANK OFF. I HAD A DEALER REPAIR IT (~$800) AND THEN NOTICED IT AGAIN THIS PAST WINTER (DEC 2012). IT IS THE SAME PROBLEM AS BEFORE, LEAKING (FUMES ONLY) JUST ON TOP OF THE TANK UNDER THE BACK SEAT. IT IS THE EXACT SAME ISSUE AS DESCRIBED IN ARTICLES I HAVE READ ABOUT THE NHTSA INVESTIGATION OF MERCEDES-BENZ E-CLASSES. THIS IS A PROBLEM, I BELIEVE IT SHOULD BE RECALLED. *TR

Fuel/Propulsion System
Filed Mar 29, 2013155,538 milesIN

AFTER FILLING UP THE CAR WITH FUEL AND DRIVING 5 MINUTES HOME, THE CABIN OF THE CAR AND AREAS AROUND THE REAR OF THE CAR HAVE A PERVASIVE ODOR OF FUEL. *TR

Fuel/Propulsion System
Filed Mar 23, 201347,719 milesCA

STRONG GASOLINE SMELL IN THE CAR, TOOK IT TO THE DEALER FOR DIAGNOSIS, GAS LEAKING FROM TOP OF GAS TANK WHICH WAS UNDERNEATH THE BACK SEAT. REMEDY WAS TO REPLACE THE FUEL PUMP. WHICH I DID AT A COST OF $479.63. *TR

Fuel/Propulsion System
Filed Mar 19, 2013120,000 milesMA

IN JUNE 2012 I WAS EXPERIENCING A STRONG GAS ODOR UPON FILLING MY TANK. OVER THE COURSE OF THE NEXT FEW MONTHS I VISITED 3 SHOPS TRYING TO FIND THE ISSUE WITH THE ODOR. THE FIRST TWO CLAIMED THERE WAS NO LEAK IN MY TANK AND THEY WERE NOT SURE OF THE PROBLEM. THE LAST SHOP SAID THERE WAS NO LEAK BUT COULD SMELL THE ODOR IN THE VEHICLE. AT THIS POINT IT COST ME, JUST LESS THAN $ 2000., TO FIX ISSUES RELATED TO THE SMELL. # REPLACED CANNISTER VENT CONTROL SOLENOID. # AUX SENDING UNIT # WIRING HARNESS FUEL TANK PRESSURE SENSOR # WIRING HARNESS FOR VENT CONTROL SOLENOID. I WOULD NOT HAVE FIXED THE PROBLEM, BUT THE SMELL OF FUEL CAUSED MAJOR CONCERN, ESPECIALLY DRIVING MY CHILDREN AROUND. THIS DID SOLVE THE PROBLEM. I READ A NEWSPAPER ARTICLE FROM THE NHTSA TODAY AND IT WAS TALKING ABOUT A LEAK IN THE TANKS, AS STATED ABOVE, I DO NOT BELIEVE THIS TO BE THE CASE. WOULD I HAVE RECOURSE AFTER THE FACT FROM MERCEDES FROM THIS OBVIOUS DEFECT ? 2005 MERCEDES E500 *TR

Fuel/Propulsion System
Filed Feb 26, 201346,000 milesCA

WAS JUST INFORMED TODAY THAT OUR 2005 MERCEDES E 500 SEDAN NEEDS THE FUEL/GAS TANK REPLACED DUE TO A LEAK IN THE UPPER PORTION OF THE GAS TANK. THIS IS NEARLY A $2000 JOB AND I BELIEVE MERCEDES NEEDS TO ADDRESS THIS ISSUE FOR OWNERS EFFECTED BY THIS PROBLEM THE NHTSA ACTION NUMBER ON FILE FOR THIS ISSUE IS: PE12001 FROM BROWSING THE WEB, I SEE THIS IS AN ISSUE WITH OTHER MERCEDES OWNERS AS WELL. *TR

Fuel/Propulsion System
Filed Feb 11, 201395,000 milesKY

AFTER REFUELING A STRONG SMELL OF FUEL VAPORS IS PRESENT INSIDE THE CAR FOR VARYING PERIODS OF TIME DEPENDENT UPON TEMPERATURE AND WHETHER THE CAR IS IN THE GARAGE OR OUTSIDE. BASED ON VARIOUS MESSAGE BOARDS MOST INDICATE A FAULTY FUEL TANK OR CONNECTIONS TO THE FUEL TANK. *TR

Fuel/Propulsion System
Filed Jan 30, 2013109,000 milesTX

AFTER FILLING UP MY CAR AT THE GAS STATION THE INSIDE OF THE CAR SMELLED LIKE GASOLINE SO BADLY I HAD TO DRIVE HOME IN THE RAIN WITH THE WINDOWS DOWN. THE SMELL HAS NOT DISSIPATED AND AFTER DOING RESEARCH I FOUND THAT THIS IS A COMMON ISSUE WITH THIS MAKE AND MODEL VEHICLE AND THAT THE NHTSA IS INVESTIGATING MERCEDES FOR THIS POTENTIAL SAFETY HAZARD. I WANT THIS PROBLEM FIXED BECAUSE I DO NOT FEEL THAT IT IS SAFE TO INHALE GAS FUMES WHILE DRIVING AND THAT A FUEL LEAK IS A DANGEROUS DEFECT THAT THE MANUFACTURER SHOULD FIX. *TR

Fuel/Propulsion System
Filed Jan 7, 201370,445 milesCA

GAS FUMES LEAKING ABOVE GAS TANK GASKET, AND GOING INTO CAR FROM UNDER REAR VIEW SEATS, THIS IS A EMISSIONS MATTER AND SAFETY MATTER, ITS NOT HEALTHY FOR PEOPLE TO BREATH GAS FUMES EVERY TIME THEY PUMP GAS. ALSO TO THE MATTER, I AM A CERTIFIED SMOG TECHNICIAN AND THIS IS A FAIL SMOG INSPECTION DUE TO LEAKING GAS FUMES. MY CAR IS A ULEV VEHICLE SO THE WARRANTY IS UP TO 150000 MILES, BUT I'M WRITING THIS BECAUSE IT SHOULD BE FIX. LOTS OF OWNERS ARE JUST IGNORING IT DUE TO COST OR REPAIR!! THIS HAVE BEEN AN ONGOING PROBLEM WITH THIS VEHICLE. *TR

Fuel/Propulsion System
Filed Dec 14, 201231,000 milesFL

I NOTICED A STRONG SMELL OF GASOLINE AFTER FILLING THE FUEL TANK. SMELL IS VERY STRONG BOTH INSIDE AND OUTSIDE THE VEHICLE. THIS OCCURS EVERY TIME I FILL THE TANK. SOMETIMES FUEL ALSO LEAKS ONTO GROUND UNDERNEATH THE CAR. TOOK TO MERCEDES DEALER FOR DIAGNOSIS. THEY REPORT THAT SEALS AROUND 2 FUEL TANK COVERS HAVE FAILED. THE REPAIR INVOLVES REPLACING THE ENTIRE FUEL TANK. I HAVE NOT MADE THE REPAIR DUE TO HIGH COST. I HAVE LEARNED THAT THIS IS HAPPENING IN MANY MERCEDES E CLASS VEHICLES IN SAME AGE RANGE. *TR

Fuel/Propulsion System
Filed Dec 13, 201242,000 milesTX

AFTER FILLING UP THE TANK, THERE WOULD BE VERY NOTICEABLE GAS VAPORS ESPECIALLY IN ENCLOSED SPACES LIKE THE GARAGE. AT HALF A TANK, THE GAS SMELL GOES AWAY. I DECIDED TO TAKE IT TO THE MERCEDES DEALER. THE ADVISOR ASKED ME TO SIT DOWN BEFORE HE DELIVERED THE BAD NEWS. THE GAS TANK HAS WARPED! THIS IS A GARAGE KEPT LUXURY CAR WITH ONLY 42,000 MILES. HOW CAN ITS GAS TANK WARP I ASKED HIM AND HE SAID IT HAS ALREADY HAPPENED TO 8 OTHER CARS IN THE DEALERSHIP. THERE WAS NOTHING I COULD DO TO PREVENT IT FROM HAPPENING. MERCEDES WILL NOT HELP ANY AND IT WILL COST $2,550 TO CHANGE THE TANK TO SOLVE THE PROBLEM. HE SAID HE CAN BRING IT DOWN TO $2,300 AFTER DISCOUNTS. I HOPE MERCEDES BENZ STEPS UP TO THE PLATE TO ADDRESS THIS CRITICAL ISSUE. *TR

Fuel/Propulsion System
Filed Oct 29, 2012201,000 milesCA

AFTER COMPLETELY FILLING UP MY FUEL TANK AND DROVE AWAY, I WAS OVERWHELMED BY A STRONG FUEL FUMES. WHEN I ARRIVED AT MY RESIDENCE, I FOUND THAT SOME FUEL HAD LEAKED ONTO THE GROUND. I WENT ONLINE AND FOUND ALL OVER THE INTERNET THAT OTHER OWNERS OF THIS CLASS OF VEHICLE HAVE HAD SIMILAR PROBLEMS RELATED TO THE FUEL SENDING UNITS LOCATED UNDER THE BACK SEAT. WHEN I LOOKED UNDER THE SEAT THE PAD HAD FUEL THROUGH TO THE FOAM UNDER THE SEAT. I ALLOWED IT TO AIR OUT, AND CALLED MBZ AS I NOTICED THAT DOT HAD FILED A REPORT IN 04/2012 IN REGARDS TO THIS PROBLEM IN ALL W211 E CLASS MERCEDES IN CONJUNCTION WITH THE RECALL FOR THE E55 2008-020001. I CALLED MBZ AND THEY STATED THAT THEY COULDN'T DO ANYTHING ABOUT IT NO MATTER HOW DOCUMENTED BY OTHER OWNERS. WE HAVE A TWO YEAR OLD THAT SITS IN A CAR SEAT, THIS IS CLEARLY UNACCEPTABLE IF A KNOWN ISSUE ON BEHALF OF MERCEDES. *TR

Fuel/Propulsion System
Filed Oct 9, 201260,211 milesVA

AFTER FILLING UP TANK WITH 93 OCTANE GASOLINE FUEL SMELL PERSIST UNTIL TANK AT 3/4 OF CAPACITY. PROBLEM HAS REPEATED ALL TIMES WHEN TANK FILLED UP. *TR

Fuel/Propulsion System
Filed Sep 30, 201287,300 milesFL

GAS IS LEAKING UNDER THE BACK SEAT AND GARAGE IS FILLED WITH GAS SMELL. WHEN DEALER OPENED THE SEAT, POOL OF GAS WAS FOUND. DEALER REPLACED SENDER UNITS AND THE ISSUE NEVER RESOLVED. NOW THE DEALER IS SAYING TANK IS LEAKING AND MERCEDES REFUSE TO PAY OR ASSIST FOR THE REPAIR. IT IS DEFECT FUEL ASSEMBLY AND VERY HIGH SAFETY ISSUE. WE SITTING ON TOP OF THE LEAKING GASOLINE AND COMPANY REFUSES TO ACKNOWLEDGE THE PROBLEM. *TR

Fuel/Propulsion System
Filed Aug 29, 2012147,000 milesTX

TL* THE CONTACT OWNS A 2005 MERCEDES BENZ E 500. THE CONTACT STATED THAT THERE WERE GASOLINE FUMES INSIDE THE GARAGE WHERE VEHICLE WAS PARKED. THE CONTACT SOON DISCOVERED THAT FUEL WAS LEAKING FROM THE VEHICLE AND ONTO THE FLOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FUEL TANK HAD TO BE REPLACED. THE FUEL TANK WAS NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE MANUFACTURER ADVISED TO AVOID REFUELING THE FUEL TANK TO CAPACITY. THE FAILURE MILEAGE WAS 147,000. THE CURRENT MILEAGE WAS 160,000.

Suspension
Filed Aug 27, 201221,500 milesCA

TL* THE CONTACT OWNS A 2005 MERCEDES BENZ E500. THE CONTACT WAS REVERSING FROM A RESIDENTIAL DRIVEWAY WHEN A WARNING LIGHT ILLUMINATED, STATING THAT THE VEHICLE WAS TOO LOW. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHO STATED THAT THE MACPHERSON STRUT SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 21,500 AND THE CURRENT MILEAGE WAS 21,600.

Fuel/Propulsion System
Filed Jul 12, 2012105,000 milesCA

STRONG ODOR OF FUEL/GASOLINE VAPOR INSIDE AND OUTSIDE THE CAR USUALLY OCCURS FOR UP TO 48 HOURS AFTER REFUELING OF THE VEHICLE ESPECIALLY NOTICEABLE AFTER SITTING IN ENCLOSED SPACE (GARAGE) OVERNIGHT. HAVE FOUND LEAKAGE RESULTS RAW FUEL POOLING AND/OR SPRAYING ON VEHICLE UNDERSIDE OF THE SEAT CUSHION. RESEARCH POINTS ME MARCH, 2008 EMISSIONS RECALL CONDUCTED BY MERCEDES BENZ (EMISSIONS RECALL CAMPAIGN # 2008-020001) WHICH INVOLVED POTENTIAL CRACKING OF THE FUEL FILTER MODULE IN VEHICLES EXPOSED TO HIGH AMBIENT TEMPERATURES. *TR

Fuel/Propulsion System
Filed May 16, 201270,000 milesCO

I STARTED SMELLING A STONG GASOLINE SMELL AFTER FILLING THE GAS TANK ON THIS CAR. AFTER THE CAR WAS DRIVEN FOR ABOUT 50 MILES, THE SMELL WOULD GO AWAY. TODAY, MAY 16, 2012, I TOOK THE CAR TO A DENVER MECEDES DEALER TO ASK ABOUT THE PROBLEM. DEALER REPORTED THAT THERE WAS A CRACK IN THE FUEL TANK, NEXT TO THE TOP LEFT FUEL PUMP. THIS SEEMS TO BE THE SAME PROBLEM RELATED TO YOUR INVESTIGATION ON PE 12-001. THE DEALER ASKED FOR $2000 TO REPAIR THIS PROBLEM. I AM WAITING FOR THE REPAIR PENDING THIS INVESTIGATION AND MERCEDES RESPONSE.

Fuel System, Gasoline
Filed Apr 12, 2012TX

AFTER FILLING UP THE VEHICLE AND DRIVING FOR A SHORT PERIOD OF TIME ,I PARKED THE CAR IN MY GARAGE . WHEN I CAME BACK TO THE CAR THE WHOLE GARAGE SMELLED LIKE GASOLINE. AFTER FURTHER INSPECTION I DID NOT SEE ANY GAS LEAKING. WHEN I GET IN THE CAR THE CAR SMELLS LIKE GAS ON THE INSIDE. SO I DRIVE IT UNTIL THE GAS RUNS TO LIKE 1/4 OF THE TANK THINKING THE SMELL GOES AWAY. THE SMELL IS STILL THERE AND IS UNBEARABLE. THE CAR SITS IN THE GARAGE FOR A COUPLE OF MONTHS NOW AND STILL REEK OF GAS SMELL. THE KIDS AND WIFE WILL NOT GO IN THERE CAUSE THE SMELL IS THAT BAD!!!!!!!!!!!!! *TR

Fuel System, Gasoline
Filed Apr 10, 201267,500 milesTX

STRONG FUEL SMELL AFTER FILLING TANK. FUEL LEAKING AND PUDDLING ON TOP OF TANK. *TR

Fuel System, Gasoline
Filed Mar 22, 201286,000 milesWI

STRONG SMELL OF FUEL WHEN TANK IS HAS BEEN FILLED UP. AT FIRST IT WAS JUST PRESENT STANDING OUTSIDE THE CAR AT THE REAR DRIVERS SIDE. NOW I CAN SMELL IT INSIDE. THE DEALER TOLD ME I NEED A $1300 DOLLAR REPAIR. THEY WANT TO REPLACE THE FUEL TANK, THE FUEL PUMP AND THE SENDING UNIT. I HAVE DONE A LOT OF READING ABOUT THIS AND HAVE FOUND OUT THAT THIS PROBLEM IS AFFECTING A LOT OF E CLASS OWNERS FROM THE 2003-2009 PRODUCTIONS AND EVEN A COUPLE OF OTHER MERCEDES MODELS. ONE OF THE SERVICE ADVISERS TOLD ME THEY ARE REPLACING A LOT OF TANKS, PUMPS AND SENDERS ON THIS STYLE OF E CLASS. I AM AWARE THERE IS A RECALL ON THE AMG E55 FOR FUEL TANK/PUMP/SENDER LEAK. THEY USE THE SAME PARTS IN THE REGULAR E CLASS CARS, NOT JUST AMG VERSIONS. I AM AFRAID TO DRIVE THE CAR AND CAN NOT AFFORD THE REPAIR WITHOUT GOING INTO DEBT. SO I HAVE DECIDED TO PARK IT. MERCEDES OF USA HAS IGNORED MY PLEA FOR HELP. BASED ON THE POTENTIALLY LETHAL ISSUE LEAKING FUEL CAN CAUSE I FEEL IT IS BEST TO LEAVE THE CAR PARKED. THIS IS PARALYZING ME FINANCIALLY AND EVEN MORE IMPORTANTLY THERE ARE LIVES AT RISK ALL OVER THE ROADS AND A LOT OWNERS DO NOT EVEN KNOW THEY ARE DRIVING A FIRE HAZARD. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Power Train › Automatic Transmission
Filed Mar 5, 201256,000 milesTN

AFTER COMING TO A STOP AT AN ENTRANCE TO A BUSY HIGHWAY, MY 2005 E500 JUST BARELY MOVED ONTO THE BUSY HIGHWAY, AND WOULD NOT ACCELERATE. THE TRANSMISSION WAS "STUCK" IN ONE OF THE HIGHER GEARS. I PULLED THE CAR TO THE SHOULDER, TURNED OFF THE IGNITION, AND RESTARTED IT. AFTER RESTARTING, IT WORKED NORMALLY. THIS HAS OCCURRED NUMEROUS TIMES SINCE THEN. THERE SEEMS TO BE SOME SORT OF ELECTRICAL PROBLEM WITH THIS TRANSMISSION. THIS IS SEEMS PARTICULARLY DANGEROUS WHEN TRYING TO MERGE INTO TRAFFIC FROM A STOP, OR CROSSING A BUSY INTERSECTION. A LITTLE BIT OF INVESTIGATIVE WORK HAS REVEALED THAT THIS IS VERY COMMON WITH THE MERCEDES 722.9 SEVEN SPEED AUTOMATIC TRANSMISSION. *TR

Service Brakes, Hydraulic
Filed Sep 29, 2011111,000 milesFL

AFTER PICKING UP THE KIDS FROM THE NEIGHBORHOOD SCHOOL AND DRIVING HOME IT HAPPENED, AS I APPROACHED A STOP SIGN AND DEPRESSED THE BRAKE PEDAL IT WENT ALL THE WAY TO THE FLOOR WITH NO RESISTANCE AND NO STOPPING POWER, RED LIGHTS CAME ON THE THE DASH TELLING ME I HAD A BRAKE FAILURE AND BRAKING POWER IS REDUCED!. WHAT A SCARY MOMENT! I WAS ABLE TO LET THE CAR ROLL TO A STOP SAFELY. AFTER TURNING THE CAR OFF AND THEN ON AGAIN ALL BRAKING POWER WAS RESTORED AND WAS ONCE AGAIN FUNCTIONAL. TOOK THE CAR INTO A MERCEDES BENZ DEALER THE NEXT DAY AND WAS TOLD THE ENTIRE BRAKE OPERATING UNIT NEEDS TO BE REPLACED AT A COST OF $2,200.00. I FIND THIS VERY HARD TO ACCEPT THAT THE BRAKE SYSTEM ON A PROPERLY MAINTAINED VEHICLE CAN SUDDENLY FAIL WITHOUT WARNING AND RESETS ITSELF AFTER A RESTART. THE DEALER OFFERED NO OTHER EXPLANATION, BUT THINGS HAPPEN. *TT

Fuel System, Gasoline
Filed Apr 29, 201146,786 milesLA

2005 MERCEDES BENZ E CLASS HAS FUEL TANK ISSUES. MANY OWNERS HAVE REPORTED THE SAME ISSUE 2 TO 3 YEARS AFTER PURCHASE. FIRST THE FUEL CAP INDICATOR COMES ON, LATER TRIGGERING THE ENGINE LIGHT TO APPEAR AND UPON REPAIR ATTEMPTS EVERYTHING BUT THE FUEL TANK IS SUSPECTED. THE END RESULT AFTER ADJUSTING AND TWEAKING MANY OTHER PARTS ASSOCIATED WITH THE FUEL EVAP SYSTEM, REPLACING THE FUEL TANK RESOLVED THE ISSUE. THIS IS UNSAFE. A FEW OWNERS REPORTED A FILTER VALVE CONNECTED TO THE FUEL TANK UNDER THE BACK SEAT ACTUALLY GETTING HOT, VERY HOT WHILE DRIVING. PLEASE LET'S NOT WAIT UNTIL LOSS OF LIFE FORCES US TO ACT!!! (FOR MORE INFO SEARCH W211 FUEL TANK ISSUE ON MBWORLD.ORG. *TR

Service Brakes, Hydraulic
Filed Apr 13, 201168,056 milesMD

TL*THE CONTACT OWNS A 2005 MERCEDES BENZ E500. WHILE DRIVING APPROXIMATELY 15 MPH WHEN THE CONTACT ATTEMPTED TO SLOW DOWN; THE BRAKES FAILED TO STOP THE VEHICLE. THE BRAKE LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. HE WAS ABLE TO SHIFT INTO NEUTRAL GEAR IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST THAT LOCATED THE FAILURE TO THE BRAKE HYDRAULIC SYSTEM. THE VEHICLE WAS REPAIRED. THE DEALER REPLACED THE SERVICE BRAKE SYSTEM HYDRAULIC UNIT. NHTSA CAMPAIGN ID NUMBER 05V133000, SERVICE BRAKES HYDRAULIC WAS PERFORMED IN 2006; YET, THE REPAIR DID NOT CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 68,056 AND THE CURRENT MILEAGE WAS 69,000.

Suspension › Front
Filed Jun 22, 201056,550 milesTX

MERCEDES BENZ 2005 E500 FRONT AIRMATIC STRUT FAILURE. WHILE DRIVING THE CAR, THE PASSENGER FRONT END SUDDENLY DROP AND CAR VEER TO RIGHT SIDE. FORTUNATELY, THERE WASN'T ANY CAR ON THE RIGHT SIDE AND I AVOID THE CRASH. I STOP THE CAR ON THE SIDE OF ROAD AND FOUND OUT THE FRONT TIRE IS ALL THE WAY DOWN AND REAR DRIVER SIDE IS WAY UP. EXACT SAME FAILURE ON FRONT LEFT SIDE OCCURRED AROUND 35,000 MILES. *TR

Air Bags › Frontal
Filed May 20, 201077,100 milesWI

DRIVING DOWN THE ROAD WHEN AN ALERT THAT THE SRS SYSTEM HAD DETECTED A FAILURE AND LIT UP ON THE GAUGE CLUSTER. HAD A AN INDEPENDENT MERCEDES SHOP READ CODES WHICH WERE: FAILURE OF SUPPLEMENTAL RESTRAINT SYSTEM ON A 2005 MERCEDES E500 WAGON. THE "SRS" LIGHT CAME ON FOR NO APPARENT REASON. THE CAR WAS TAKEN TO A MERCEDES DEALER FOR REPAIR. THE WIRING HARNESS IN THE STEERING COLUMN THAT SENDS AND RECEIVES DATA TO DRIVERS SIDE AIRBAG 1 CAUSED A FAILURE IN WHAT IS KNOWN AS THE SQUIB FOR THE AFFECTED AIRBAG. THE DEALER TOLD ME THAT IN THE EVENT OF A CRASH THE AIRBAG WOULD NOT DEPLOY. THEY EVEN KNEW ABOUT IT AND HAD A BULLETIN BUT NO RECALL SO I WAS CHARGED ABOUT $735 FOR THE REPAIR. I WAS TOTALLY SHOCKED THAT A BRAND THAT PRIDES ITSELF IN SAFETY TECHNOLOGY WOULD NOT STAND BEHIND THE PRODUCT AND FIX A KNOWN ISSUE ON A GOODWILL CAMPAIGN THAT COULD BE A POTENTIALLY FATAL PARTS FAILURE. THE PROBLEM IS SO COMMON THAT THEY EVEN HAVE A KIT FOR THE WIRING HARNESS FIX. AFTER DOING A LOT READING ON MANY MERCEDES INFO SITES I FOUND OUT IT IS AFFECTING A POTENTIAL OF OVER 100,000 E CLASS CARS AND THE CL CLASS CARS THAT SHARE THE CHASSIS AND MANY COMPONENTS. I AM GLAD I GOT IT FIXED BECAUSE I KNOW HOW MUCH SAFER THE CAR IS WITH A FUNCTIONAL AIRBAG. *TR

Engine and Engine Cooling
Filed Feb 5, 201042,333 milesCA

MY CAR IS E500, 2005. IT IS 42,333 MILES BUT IT IS LEAKING RIGHT ENGINE MOTOR MOUNT. WHY DOES IT HAPPEN? DOES IT CAUSE INJURIES OR DEATH? IS IT DEFECT FROM MERCEDES-BENZ? DOES MERCEDES-BENZ NEED TO FIX WITHOUT CHARGE? PLEASE ADVISE. THANK YOU *TR

Fuel System, Gasoline
Filed Aug 20, 200961,000 milesNC

TL* THE CONTACT OWNS 2005 E500 MERCEDES BENZ. A STRONG ODOR OF FUEL IS PRESENT THROUGHOUT THE VEHICLE AND IN HIS GARAGE. FUEL ALSO LEAKS OUT OF THE VEHICLE OCCASIONALLY. THE DEALER STATED THAT THE GASKET NEEDED TO BE REPLACED. THE CONTACT IS AWARE OF THE SAFETY RISK WHICH COULD CAUSE A FIRE. THE CURRENT MILEAGE WAS 79,000 AND FAILURE MILEAGE WAS 61,000.

Power Train › Automatic Transmission
Filed Jun 7, 20068,287 milesIL

ON THE DAY OF THE INCIDENT, THE CAR GEAR WAS SHIFTED TO DRIVE, BUT RATHER THAN GOING FORWARD, IT PROCEEDED TO ROLL BACKWARDS ON THE INCLINE ON WHICH IT WAS PARKED AS IF IT WERE IN NEUTRAL. THE CAR WAS THEN TOWED TO THE NEAREST DEALER AND THE SERVICE DEPARTMENT SAID THAT A CLIP IN THE GEAR BOX HAD BROKEN AND HAD TO BE REPLACED. *JB

Vehicle Speed ControlCrash
Filed Sep 29, 20051,000 milesCA

DT: 2005 MERCEDES-BENZ E500. THE VEHICLE ACCELERATED ON ITS OWN. WHEN THIS HAPPENED IT RAN INTO A WALL. THE VEHICLE WAS THEN TOWED TO THE DEALERSHIP AND THEY STATED THE CONSUMER'S FOOT MUST HAVE BEEN ON THE ACCELERATOR, NOT THE BRAKE PEDAL. THE VEHICLE RAN NORMALLY PRIOR TO THIS PROBLEM. NOTHING WAS REPLACED FOR THIS PROBLEM, JUST THE BODY PARTS. NO ONE INJURED. A POLICE REPORT WAS NOT TAKEN. THIS WAS THE ONLY TIME THIS HAPPENED WITH THE VEHICLE.*AK *JB

Tires › Sidewall
Filed May 26, 20057,500 milesNH

DT: CONSUMER BOUGHT THIS NEW VEHICLE IN JULY OF 2004, IN FEBURARY 2005 HIT A SLIGHT BUMP AND EXPERIENCED A FLAT TIRE. SINCE THEN , HAD 3 MORE FLATS TIRES FROM VERY MINOR RIDGES IN THE ROAD. SPOKE WITH THE MANUFACTURER WHO OFFERED TO REPLACE ONE TIRE WITH ORG TYPE TIRES, SPOKEN WITH MANUFACTURER AGAIN, AND THEY OFFERED TO REPLACE 2 TIRES WITH CONTIPRO CONTACT TIRES, AS LONG AS HE BOUGHT 2 TIRES AT RETAIL.*AK

Vehicle Speed ControlCrash1 injured
Filed Feb 16, 20051,350 milesAZ

CONSUMER STATED 2005 E-500 MERCEDES-BENZ DID NOT STOP AND JUMPED OFF CURB AND CRASHED. *BF THE VEHICLE JUMPED THE CURB AND CRASHED INTO A GLASS DOOR OF A DENTIST OFFICE AND SIDE SWIPED ANOTHER VEHICLE. PRIOR TO THIS INCIDENT THE CONSUMER EXPERIENCED IRREGULAR SPEED. THE CONSUMERS FOOT WAS ON THE BRAKES THE ENTIRE TIME. MERCEDES FOUND NO PROBLEM. REFER TO ODI# 10115643. *SC

Electrical System › Horn
Filed Dec 26, 20042,700 milesMD

CONTROLS ON STEERING COLUMN PERIODICALLY DO NOT WORK. WHILE MOST OF THESE ARE CONVENIENCE ITEMS, THE HORN ALSO DID NOT WORK. HAPPENED 4 TIMES--12/16 DRIVING TO WORK; 12/'20 DRIVING TO AND FROM DULLES AIRPORT; 12/26 IN THE MORNING. EACH TIME THE TEMPERATURE WAS BELOW 30 DEGREES F. DEALER SERVICED VEHICLE ON 12/22--SAID WIRING WAS REPAIRED BUT EXPERIENCED SAME PROBLEM AGAIN ON 12/26. RESTARTING CAR DOES NOT RESET THE CONTROLS. CONCERNED ABOUT DRIVING WITHOUT AN OPERABLE HORN.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2005 Mercedes Benz E500 → · Every E500 year → · How the figures are calculated →