2015 Mercedes-Benz CLS400

Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy. MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 Mercedes Benz E350, E400, E400 4Matic, E63 4M S AMG, E350 4Matic, E63-4M S AMG, 2015 CLS400, CLS400 4Matic, CLS550, CLS63-4M "P" AMG, and CLS550 4Matic vehicles manufactured April 16, 2015, to April 22, 2015. The integral steel cable that secures the rubber seal to the bulkhead might have been damaged due to the supplier rework of the rubber seal. In the event the rubber seal is not properly secured around the engine compartment, it is possible for the rubber seal to temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.

Risk. If the rubber seal falls into the engine compartment, it may contact parts of the engine or exhaust system, increasing the risk of a fire.

Remedy. MBUSA will notify owners, and dealers will replace the rubber seal, in the engine compartment, free of charge. The recall began on September 2, 2015. MBUSA's number is 2015080001. Owners may contact MBUSA customer service at 1-201-573-5339.

Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 CLS 400 and CLS 400 4matic, 2012-2015 CLS 550 and CLS 550 4matic, 2012-2013 CLS 63, 2014 CLS 63, and 2014-2015 CLS 63P. The affected vehicles have LED tail lights that may not light on the sides, reducing the rear side visibility of the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk. Reduced rear side marker illumination may prevent other drivers from seeing the vehicle, increasing the risk of a crash.

Remedy. MBUSA will notify owners, and dealers will update the lighting controller software, free of charge. The recall began April 6, 2015. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2015030005.

Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E63 4Matic Sedan "S", and E63 4Matic Station Wagon, 2015 CLS400, 2015 E400 Sedan, E400 4Matic Sedan and CLS400 4Matic and 2014 CLS63 "S". The affected vehicles have a rubber seal at the back of the engine bay that may temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.

Risk. If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.

Remedy. MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1-201-573-5339. MBUSA's number for this recall is 2015020001.

2015 mercedes benz CLS 400 - Engine caught fire while in a parking lot approximately 10 minutes after i parked it and went inside department store. The vehicle had no open recalls

While going on freeway at 70 mph car came up with code service required do not shift see dealer and lost power had to pull off lane onto shoulder luckily was able to, could not get car to shift or go anywhere could not contact their roadside assistance, this is the third time it has done it too me, this last time could have resulted in a crash and possible death

A FEW TIMES A MONTH, THE EMERGENCY BRAKE LIGHT COMES ON AND THE CAR'S ENGINE AND VOLUME START TO DECREASE. THE TEMPORARY FIX, IS TO RELEASE THE EMERGENCY BRAKE.

THE DRIVER'S SEAT WITH NOT MOVE FORWARD OR BACKWARDS

CLS 400 4 MAGIC 2015. REAR TIRES WEARING FROM INSIDE OF TIRE AT 36,000 MILES. LOOKING AT TIRES FROM OUTSIDE AND TOP LOOKS GREAT AS IF TIRES ARE IN GOOD SHAPE. LUCKILY WHILE ON HIGH WAY TIRE BEGAN TO DEFLATE BEFORE COMING APART AT 60 MPH. 😥

TOTAL ELECTRICAL FAILURE WHICH IS CAUSING COMMAND SYSTEM TO POWER ON/OFF WHILE VEHICLE IS BEING DRIVEN,NOT ALLOWING ME TO USE NAVIGATION,WINDOWS(ROLLING UP&DOWN OR NOT WORKING AT ALL),SIDE VIEW MIRRORS(FLIPPING OUT & IN,WHILE VEHICLE IS BEING DRIVEN)AIR CONDITIONING,RADIO TURNING ITSELF OFF/ON.ELECTRONIC BREAKING SYSTEM ACTIVATING ITSELF WHILE VEHICLE IS BEING DRIVEN,SPEEDOMETER NOT WORKING.KEYLESS FUNCTIONS NOT WORKING HAD TO REMOVE HARD KEY MANUALLY TO OPEN CAR DOOR & REMOVE PUSH BUTTON STARTER MANUALLY TO INSERT KEY.THE CAR IS UNSAFE TO DRIVE ESPECIALLY WITH THE BRAKING SYSTEM ACTIVATING ITSELF AS WELL AS THE MULTI MALFUNCTIONS.THIS IS NOW THE 4TH TIME THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP FOR THIS PROBLEM.I HAVE 10,000 MILES ON THE CAR, PURCHASED IT DEC 24,2014.I CALLED MB USA CUSTOMER SERVICE & REPORTED THE COMPLAINTS/MALFUNCTIONS TO THEM & MADE THEM AWARE THAT THE CAR WAS UNSAFE TO DRIVE & THE CUSTOMER SERVICE AGENT TOOK MY INFORMATION & SAID SOMEONE WOULD CALL ME TOMORROW AFTERNOON ABOUT THE SITUATION.I ALSO GAVE THEM THE NAME OF THE DEALERSHIP & MY SERVICE ADVISORS NAME WHOM I'VE HAD DOCUMENTING THE PROBLEMS WITH THE CARE AS WELL AS MYSELF.THE AGENT SAID THEY'D CALL HIM TOMORROW & THEN ME.

THIS IS THE 2ND TIME MY 2015 CLS400 MERCEDES HAS BEEN RETURNED TO THE DEALERSHIP FOR THIS REOCCURRING PROBLEM OF THE ELECTRONIC COMMAND SYSTEM TOTALLY SHUTTING DOWN WHILE THE VEHICLE IS BEING DRIVEN ON THE STREET AND FRWY.NAVIGATION BLINKS ON & OFF,SIDE VIEW MIRRORS FOLD IN & OUT WHILE VEHICLE IS BEING DRIVEN,RADIO TURNS ON & OFF,ELECTRONIC BRAKING SYSTEM ACTIVATED ITSELF WHILE I WAS DRIVING ON THE FRWY & AROUND TOWN,KEYLESS ENTRY WOULD NOT WORK SO I HAD TO USE THE MANUAL KEY TO GET INTO VEHICLE & REMOVE PUSH START BUTTON TO INSERT THE KEY TO START VEHICLE,WINDOWS WOULD NOT WORK NOR AIR CONDITIONING & IT WAS A HOT DAY.SPEEDOMETER WOULD NOT WORK & GAS METER SHOWED EMPTY EVEN THOUGH VEHICLE HAD A FULL TANK. VEHICLE WAS SIMPLY UNSAFE TO DRIVE.I PURCHASED THE VEHICLE ON DEC 24 2014 AND THE PROBLEM STARTED IN AUG 2015 IN WHICH THE DEALERSHIP HAD MY VEHICLE FOR 5-6 DAYS & SAID THEY COULDN'T FIGURE OUT WHAT WAS WRONG BUT CONFIRMED MY STORY BECAUSE THE COMPUTER SYSTEM THEY PLUGGED INTO CONFIRMED THE MALFUNCTIONS.NOW SEPT2015 THE CAR IS BACK AT THE DEALERSHIP FOR THE 2ND TIME FOR THE SAME REOCCURRING PROBLEMS.ALL I KNOW IS THE VEHICLE IS UNSAFE TO DRIVE.THE VEHICLE HAS 10,000 MILES ON IT BUT WAS PURCHASED BRAND NEW & I AM THE ORIGINAL OWNER.

DESPITE NHTSA RECALL # 15V137 WAS ISSUED ON MARCH 12TH,2015 I WAS SOLD A CLS400 ON MARCH 14TH. NEITHER AT TIME OF SALE NOR THEREAFTER I WAS NOTIFIED ABOUT THIS RECALL. IT SEEMS THAT DEALERSHIP WAS IN VIOLATION OF MERCEDES BENZ USA'S STOP-SALE ORDER ISSUED TO DEALERS ON MARCH 13TH.