Mercedes-Benz USA, LLC.: Engine and Engine Cooling › Engine
Mercedes-Benz USA, LLC. reported this defect to federal regulators on Aug 11, 2015 and put the number of vehicles at risk at 209. The repair is free for as long as the recall stands.
The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 Mercedes Benz E350, E400, E400 4Matic, E63 4M S AMG, E350 4Matic, E63-4M S AMG, 2015 CLS400, CLS400 4Matic, CLS550, CLS63-4M "P" AMG, and CLS550 4Matic vehicles manufactured April 16, 2015, to April 22, 2015. The integral steel cable that secures the rubber seal to the bulkhead might have been damaged due to the supplier rework of the rubber seal. In the event the rubber seal is not properly secured around the engine compartment, it is possible for the rubber seal to temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.
The risk
If the rubber seal falls into the engine compartment, it may contact parts of the engine or exhaust system, increasing the risk of a fire.
The remedy
MBUSA will notify owners, and dealers will replace the rubber seal, in the engine compartment, free of charge. The recall began on September 2, 2015. MBUSA's number is 2015080001. Owners may contact MBUSA customer service at 1-201-573-5339.
6 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2016 Mercedes-Benz E350 | 51 | 5 | 1 | 5 |
| 2016 Mercedes-Benz E400 | 34 | 7 | 0 | 1 |
| 2016 Mercedes-Benz E63 | 0 | 3 | 0 | 0 |
| 2015 Mercedes-Benz CLS400 | 8 | 4 | 1 | 0 |
| 2015 Mercedes-Benz CLS550 | 1 | 4 | 0 | 0 |
| 2015 Mercedes-Benz CLS63 | 0 | 3 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 15V505000.
Full record for the 2016 Mercedes-Benz E350 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →