Owners filed 5 complaints about this vehicle with federal regulators, most often about the suspension. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Suspension | 2 | 0 | 0 | 0 | |
| Electrical System | 2 | 0 | 1 | 2 | |
| Engine | 1 | 0 | 0 | 0 |
THE INSTRUMENT CLUSTER CAUGHT ON FIRE AND ALMOST CHOKED ME AND MY COUSIN TO DEATH SMH. IT SAYS THERE WAS A RECALL FOR THIS BUT I GUESS MY CAR IS TO OLD. IT ONLY HAS A 130,000 MILES ON IT THIS SHOULDNT HAVE BEEN AN ISSUE.
DRIVING AT HIGHWAY SPEED, THE INSTRUMENT PANEL WENT BLACK AND HAS NOT COME BACK ON. THIS INCLUDES THE SPEEDOMETER, THE FUEL GAUGE AND ALL THE OTHER ENGINE GAUGES. THE CRUISE CONTROL DOES NOT WORK. SEARCHING ONLINE, THIS APPEARS TO BE A PREVALENT PROBLEM AND THAT WAS CONFIRMED BY MY MECHANIC. I DON'T UNDERSTAND WHY THIS IS NOT A SAFETY RECALL FOR THIS VEHICLE AND THE MANY OTHERS AFFECTED. THE VEHICLE HAS ABOUT 100,000 MILES ON IT (I CAN'T SEE EXACTLY HOW MAY WITH THE DASH BLACK).
TL* THE CONTACT OWNS A 2001 MERCEDES-BENZ CL500. WHILE DRIVING 30 MPH, THE AIRMATIC WARNING INDICATOR ILLUMINATED. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED FLUID LEAKING FROM UNDER THE HOOD ON THE DRIVER'S SIDE. THE VEHICLE WAS SERVICED BY AN UNKNOWN DEALER PER NHTSA CAMPAIGN NUMBER: 07V263000 (SUSPENSION, ENGINE AND ENGINE COOLING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL BODY SHOP WHERE THE CONTACT WAS INFORMED THAT THE FLUID WAS DUE TO THE COMPRESSOR THAT FRACTURED AND THE COMPRESSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000. THE VIN WAS INVALID.
TL* THE CONTACT OWNS A 2001 MERCEDES BENZ CL500. WHILE DRIVING APPROXIMATELY 25 MPH, THE CHASSIS LOWERED OVER THE WHEELS OF THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC LINE WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC FUSE SYSTEM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2001 MERCEDES BENZ CL500. THE CONTACT STATED THAT THE ACTIVE BODY CONTROL SENSOR ILLUMINATED INTERMITTENTLY AND THEN REMAINED LIT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.
5 of 5 complaints, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.