TAKATA RECALL. I RECEIVED NOTIFICATION FOUR MONTHS AGO THAT MY AIR BAG WAS DANGEROUS AND THEREFORE RECALLED. HOWEVER, I NEVER RECEIVED A FOLLOW UP LETTER NOTIFYING THAT REPLACEMENT PARTS ARE AVAILABLE AND WHEN CALLING TOM MASANO MERCEDES IN READING, PA ON JUNE 28TH, THEY ARE STILL UNABLE TO REMEDY THE SITUATION.
2012 Mercedes-Benz C300 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
TAKATA RECALL - IT HAS BEEN OVER A YEAR, STILL NO REMEDY FOR THE AIR BAG ISSUE. CHECKED WITH DEALER ON SEVERAL OCCASIONS AS WELL AS THE NHTSA WEBSITE. THIS IS NOT ACCEPTABLE! THIS IS A SAFETY ISSUE, AND A LOT OF US DRIVE WITH CHILDREN IN THE CAR. THE VEHICLE MANUFACTURER INSTALLED IT, AND SHOULD BE LIABLE TO REPAIR THE VEHICLE. THEN THEY CAN FIGHT TO BE REIMBURSED. THIS IS RIDICULOUS ALREADY!! THEY ARE PUTTING PEOPLE'S LIVES IN DANGER. I HAVE 2 VEHICLES, ONE A 2006 FORD FUSION AND ONE A 2012 MERCEDES C300, NEITHER OF THEM ARE SAFE TO HAVE MY CHILDREN IN!!!!
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (JAMES MOTORS OF LEXINGTON, KENTUCKY) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION; HOWEVER, THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL WE DO NOT KNOW IF THE BAG WILL MALFUNCTION TO THE DETRIMENT OF THE PASSENGER. FOR AN AVERAGE CONSUMER, THERE IS NO WAY TO TEST THAT. AS A RESULT, THE CAR CANNOT BE DRIVEN WITH A PASSENGER SEAT OCCUPIED, AND SINCE THIS IS A 4 DOOR CAR, THE INTENT IS TO HAVE MULTIPLE PASSENGERS. THE MANUFACTURER JUST PROVIDED A RECALL NOTICE (RECEIVED BY US MAIL 3/18/2017 AFTER BEING NOTIFIED BY TAKATA IN JANUARY 2017. MERCEDES SHOULD HAVE HAD A SOLUTION READY (LOANER VEHICLES OF SIMILAR CLASS) FOR THE AFFECTED OWNERS. IT IS NOT ACCEPTABLE TO BE PUT AT RISK FOR THE 3-4 YEARS THAT THEY KNEW THAT THE VEHICLE CONTAINED TAKATA AIRBAG, 3 MONTHS SINCE FORMALLY NOTIFIED BY TAKATA AND THEN STILL NOT HAVE A SOLUTION.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TAKATA RECALL. ALSO PASSENGER AIRBAG INDICATOR LIGHT RANDOMLY GOES ON & OFF, WHILE IN MOTION, HIGHWAY
GRADUALLY AS THE CAR IS ACCELERATING IT MAKES A TERRIBLE GRINDING NOISE AND SHAKES ALSO JERKS WHEN CHANGING GEARS, CONFIRMED IT IS A FAILED TRANSMISSION, THE CAR HAS HAD ALL THE APPROPRIATE MAINTENANCE JUST NOT AT A MB DEALER AND THERE IS A SERVICE BULLETIN ON THE TRANSMISSION JUST NOT OFFICIAL RECALL AND MERCEDES IS CLAIMING NO RESPONSIBILITY AS IT WAS NOT SERVICED AT MB DEALER SINCE 2014. CLEARLY THE SERVICE ANNOUNCEMENT IS RECOGNITION OF A PROBLEM
TL* THE CONTACT OWNED A 2012 MERCEDES-BENZ C300. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT PRETENSION DID NOT FUNCTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUSTAINED SHORT TERM MEMORY LOSS, A SEIZURE, AND LIVER DAMAGE. THE CONTACT HAD TO REMAIN HOSPITALIZED FOR FIVE DAYS. THE FAILURE MILEAGE WAS 66,000.
TL* THE CONTACT OWNED A 2012 MERCEDES-BENZ C300. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE AIR BAGS DEPLOYED WHICH CAUSED THE DRIVER TO BE UNABLE TO VIEW THE ROAD OR CONTROL THE VEHICLE. THE VEHICLE CRASHED INTO A TREE. A POLICE REPORT WAS FILED. THE DRIVER AND PASSENGER WERE INJURED. THE DRIVER SUSTAINED INJURIES TO HIS RIGHT HAND, NECK AND LEFT LEG. THE PASSENGER SUSTAINED INJURIES TO HER NECK. BOTH PARTIES INJURED REQUIRED IMMEDIATE MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
TL* THE CONTACT OWNS A 2012 MERCEDES BENZ C300. WHILE STOPPED AT A RED LIGHT WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED EXTREMELY FAST INTO AN INTERSECTION. AS A RESULT, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE ON THE FRONT DRIVER'S SIDE DOOR. THE CONTACT SUFFERED A BROKEN CLAVICLE, A BRUISED ANKLE, CHEST, AND BACK. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE POLICE IMPOUND LOT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 7/1/15*CN
WHILE MY CAR WAS RUNNING IN MY DRIVEWAY PRIOR TO DRIVING, THE ENGINE CAUGHT FIRE, TOTALING THE VEHICLE. THERE ARE NO OPEN RECALLS ON THIS SPECIFIC CAR, BUT WAS TOLD BY THE FIRE INVESTIGATOR THAT IT WAS EITHER ELECTRICAL OR FUEL PUMP RELATED. *TR
TL* THE CONTACT OWNS A 2012 MERCEDES BENZ C300. THE CONTACT STATED THAT THE DRIVER VEERED INTO ONCOMING TRAFFIC AND THE VEHICLE ROLLED OVER. THE DRIVER THEN CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED FATAL INJURIES AND THE PASSENGER WAS TAKEN TO THE HOSPITAL FOR TREATMENT OF INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE LOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25000. UPDATED 09-04-14 *BF UPDATED 09/10/2014 *JS..UPDATED 10/28/14 *BF...UPDATED 04/08/15 *BF UPDATED 8/30/2017*CN
I HAVE A MERCEDES BENZ C300 WITH 16,300 MILES ON IT. THE VEHICLE CAME WITH CONTINENTAL, CONTIPRO, 225/45 R17 91H TIRES ON IT TWO TIRES ON THE LEFT SIDE OF THE CAR HAVE DEVELOPED BUBBLES ON THEM AND WILL HAVE TO BE REPLACED. THE TIRES ON THE RIGHT SIDE WILL HAVE TO BE INSPECTED SINCE THEY MAY HAVE BUBBLES ON THE INSIDE. I HAVE JUST READ MANY COMPLAINS ABOUT THESE TIRES AND FEEL THEY ARE DANGEROUS AND SHOULD BE RECALLED. *TR
TL* THE CONTACT OWNS A 2012 MERCEDES BENZ C300. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED. THE VEHICLE WAS TAKEN FOR REPAIR AND THE BLADES WERE REPLACED HOWEVER THE CONTACT WIPERS WERE STILL FAILING. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
I MADE A SHARP TURN INTO A PARKING AREA THEN ANOTHER SHARP TURN INTO THE PARKING SPACE AND WHEN I STRAIGHTEN THE WHEEL OUT TO COMPLETE PARKING AN APPLIED MY FOOT ON BRAKE THE PEDAL WENT TO THE FLOOR AND CAR WOULD NOT STOP THE ONLY THING THAT STOPPED ME WAS THE CONCRETE CURBING WHICH I HIT HARD AND DAMAGED THE UNDER CARRIAGE OF MY CAR. THE TIRES HITTING THE CONCRETE IS MADE FORCED CAR TO STOP. I CONTACTED DEALERSHIP TO REPORT THE PROBLEM AND SEE IF THEY COULD TOW VEHICLE AND PROVIDE ME WITH A CAR SINCE I WAS STRANDED. THEY WERE CLOSING AND COULDN'T HELP ME. HAD THE VEHICLE CHECKED TO SEE IF A BRAKE LINE HAD BROKE OR IF BRAKE FLUID LEVEL WAS OK, EVERYTHING CHECKED OUT OK DROVE CAR HOME VERY SLOW NOTICED CAR HAVING A MESSAGE ON DASH HOLD WHEN I APPLY BRAKES AND A MESSAGE ( P SHIFT IN PARK) CAME ON DASH AS I WAS DRIVING. THIS HAD NEVER HAPPENED BEFORE THIS INCIDENT OCCURRED. CALLED DEALER THE FOLLOWING MORNING AND HAD CAR TOWED TO THEM. 5 DAYS LATER THEY TELL ME THAT THEY CANNOT FIND ANYTHING WRONG WITH MY BRAKES AND MY CAR IS SAFE. I AM NOT DRIVING THE CAR I WILL BE HAVING IT TOWED. THERE IS SOMETHING WRONG WITH THE BRAKES AND I DO NOT FEEL I SHOULD HAVE TO PUT MYSELF OR ANYONE ELSE ON THE ROAD AT RISK FOR LOSING THERE LIFE. JUST BECAUSE THEY CANT FIND ANYTHING IT DOESN'T MEAN THERE ISN'T ANYTHING WRONG. I HAVE RESEARCHED ON THE INTERNET ABOUT THE CAR I OWN AND I HAVE SEEN MANY PEOPLE WITH THE SAME PROBLEM AS MINE. I HAVE NOT HAD THE CAR BUT FOR 2 MONTHS. THIS IS A SAFETY ISSUES
TL* THE CONTACT OWNS A 2012 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE REAR PASSENGER SIDE WINDOW EXHIBITED A LOUD, ABNORMAL NOISE WHEN OPENED. AS A RESULT, THE CONTACT EXPERIENCED A TEMPORARY LOSS OF HEARING FROM THE HIGH PITCH OF THE NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE LOUD NOISE WAS COMMON FOR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 384. UPDATED 8/21/12 *CN
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2012 Mercedes-Benz C300 → · Every C300 year → · How the figures are calculated →