2014 Mercedes-Benz C204.9

Routine

Owners filed 8 complaints about this vehicle with federal regulators, most often about the electrical system. No safety recall has been issued.

What fails
ComponentReportsCrashesFiresInjuries
Electrical System3
000
Structure › Body1
000
Steering1
000
Fuel/Propulsion System1
000
Engine1
000
Air Bags1
000

What owners reported

Newest filings
Electrical System
Filed Oct 30, 202059,000 milesVA

THE ANTI THEFT SYSTEM FAILED AFTER 59,000 MILES, LOCKE THE STEERING WHEEL AND WON'T ALLOW THE CAR TO START. MERCEDES CHARGES 1,800 DOLLARS TO REPLACE IT.. NEEDS TO BE RECALLED VERY DANGEROUS.

Steering
Filed Oct 8, 202040,000 milesPA

STEERING WHEEL WILL NOT GO UP OR DOWN

Fuel/Propulsion System
Filed Sep 21, 202044,450 milesAZ

SUDDEN LOSS OF POWER WHILE TRYING TO ACCELERATE,ENGINE LIGHT COMES ON AND CAR GOES INTO LIMP MODE. CODE P002. CAR HAS 44450 MILES.

Air Bags
Filed Aug 25, 202055,000 milesGA

THE COMPANY HAS NOT BEEN ABLE TO FIX THE AIRBAGS OF MY CAR BECAUSE OF THE PART IS NOT AVAILABLE IN THE LOCAL DEALERSHIP. THIS IS MY SECOND COMPLAIN TO THE NHTSA. MY FIRST WAS IN 2018. IT IS SAD THAT A SAFETY ISSUE BY THE COMPANY IS NOT BEEN TAKEN CARE BY THE COMPANY EVEN AFTER 2 YEARS.

Electrical System
Filed Aug 10, 2020CA

I CAN'T BELIEVE I EXPERIENCED THAT .. MY CAR ALL OF THE SUDDEN JERKED ON THE FREEWAY AND STARTED SHAKING . I SERIOUSLY THOUGHT WE HAD AN EARTHQUAKE .. THEN IT ACCELERATED AND THE NEXT THING YOU KNOW I'M GOING 25 MILES AND HOUR .. SO GLAD I WAS NEAR AN EXIT I PUT THE CAR IN NEUTRAL ROLLED DOWN THE HILL , MADE A TURN AND SHUT IT OFF .TOOK ME A MINUTE TO GATHER MYSELF .. WHAT IF I WAS IN A MIDDLE LANE ? WHAT IF SOMEONE COULDN'T PRESS THE BREAKS IN TIME🤦🏻‍♀️🤯😡...

Engine
Filed May 30, 2020104,000 milesCA

2 CAMSHAFT ADJUSTERS REPLACED AT 104,000 MILES. SOME FAIL EVERY 50-60,000 MILES. WORK DONE AT HOEHN MERCEDES. BEFORE REPAIR - SLOW CRANK AT START, SOME SMOKE WHEN ENGINE STARTING, CHECK ENGINE LIGHT CAME ON. *TR

Electrical System
Filed May 1, 2020PR

ELECTRONIC STEERING LOCK SYSTEM FAILS IN EVERY MERCEDES BENZ ITS A DEFECTIVE PART.

Structure › Body
Filed Apr 1, 202054,000 milesFL

THERE IS A GLASS ROOF PANEL BETWEEN THE WINDSHIELD AND THE SUNROOF. THIS GLASS PANEL IS EXTREMELY BRITTLE AND SHATTERS EASILY. THIS IS MY SECOND TIME HAVING TO REPLACE THIS GLASS PANEL. IT IS A DEALER ONLY PART AND COSTS $960 PLUS $300 FOR INSTALLATION. THE COST OF THIS GLASS PANEL IS EXTREMELY HIGH. BOTH TIMES THIS GLASS PANEL SHATTERED, NOTHING HIT IT. IT APPEARS AS SMALL CRACKS AT FIRST AND THEN SPREADS. BECAUSE IT IS SO BRITTLE, IT EVENTUALLY SHATTERS. THERE IS A RECALL ON THIS SPECIFIC PART WITH OTHER MERCEDES MODELS BUT NOT THE C250 FOR UNKNOWN REASONS. PLEASE ASSIST.

8 of 8 complaints, reproduced as filed.

Across model years

Worst on record: 2014
YearComplaintsRecallsFiresDeathsAssessment
2014 — this page8000Routine
20135000Routine
20123000Routine
20112000Routine

Compare every C204.9 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.