Owners filed 3 complaints about this vehicle with federal regulators, most often about the engine. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Unknown or Other | 1 | 0 | 0 | 0 | |
| Engine | 1 | 0 | 0 | 0 | |
| Electrical System | 1 | 0 | 0 | 0 |
MY VEHICLE AND MANY OTHER MERCEDES BENZ MODELS SUFFER A FAILED ELECTRONIC IGNITION SWITCH AND ELECTRONIC STEERING LOCK. THIS IS A KNOWN DEFECT AMONGST MANY MODELS/YEARS OF MERCEDES BENZ VEHICLES AND ONLY A DEALER CAN REPAIR. THE COST OF REPAIR IS $1,900. THE CAUSES THE VEHICLES TO BE UNABLE TO START, AND VERY CLEARLY, A MANUFACTURER DEFECT.
MY VEHICLE STARTED TO PULL LEFT WHEN BRAKING. HAD ALL BRAKES REPLACED AND PULLING CONITNUED. AFTER FURTHER REVIEW, FOUND OUT THAT THE REAR CROSSMEMBER / SUB-FRAME WAS ROTTED ON THE DRIVER SIDE. WHEN BRAKING, THE REAR DRIVER SIDE WHEEL SHIFTS. YOU CAN SEE THE REAR CALIPER MOVE UP. THE PROBLEM IS THAT THE SUBFRAME IS SO ROTTED THAT IT SHIFTS THE ARMS COMING OFF OF IT (EITHER TRAILING OR TORQUE ARM), CAUSING A DANGEROUS SHIFT IN THE BRAKE/WHEEL. CALLED MERCEDES CUSTOMER SUPPORT AND ALL THEY OFFERED WAS A SMALL DISCOUNT ON THE FULL REPAIR COST, WHICH OF COURSE IS ALREADY OVERPRICED. MY VEHICLE IS 8 YEARS OLD, GARAGE KEPT, ORIGINAL OWNERS, AND ONLY HAS ABOUT 45,000 MILES ON IT. NOTHING ELSE ON THE CAR IS ROTTED. THIS IS OBVIOUSLY A QUALITY CONTROL ISSUE BY THE MANUFACTURER. UPON FURTHER REVIEW, THIS IS A COMMON PROBLEM FOR 2008-2015 MERCEDES VEHICLES.
TIMING CHAIN TENSIONER ALL OIL CHANGES WERE DONE PERFECTLY WITH THE CORRECT OIL AND ORIGINAL FILTER.
3 of 3 complaints, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.