Owners filed 2 complaints about this vehicle with federal regulators, most often about the service brakes. It has been recalled 5 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Service Brakes
1
0
0
0
Power Train
1
0
0
0
5 safety recalls
Part 573 reports
Power Train › Driveline › Driveshaft21V478000
Filed Jun 25, 20211,522 vehiclesMercedes-Benz Usa, Llc
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016-2018 AMG GT vehicles. The bonding between the carbon-fiber driveshaft and the flange may be insufficient, which could result in driveshaft separation.
Risk. A separated driveshaft may cause a loss of drive power, increasing the risk of a crash.
Remedy. Dealers will inspect and replace the carbon-fiber driveshaft, as necessary, free of charge. Owner letters were mailed October 15, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021090008.
Communication › Auto Crash Notification21V058000
Filed Feb 5, 20211,292,258 vehiclesMercedes-Benz Usa, Llc
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy. MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Air Bags › Air Bag/Restraint Control Module18V724000
Filed Oct 15, 20182 vehiclesMercedes-Benz Usa, Llc.
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz AMG GT Cabrio and AMG GT-C Cabrio vehicles. Due to a software incompatibility, in the event of a low speed crash, both stages of the frontal air bags may deploy instead of only the first-stage deploying as intended.
Risk. If the air bags do not deploy as intended, it can increase the risk of injury.
Remedy. MBUSA will notify owners, and dealers will update the air bag control unit software, free of charge. The recall began November 2, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018100008.
Air Bags › Frontal › Driver Side › Inflator Module18V208000
Filed Mar 29, 201857 vehiclesMercedes-Benz Usa, Llc.
Defect. Mercedes-Benz USA LLC (MBUSA) is recalling certain 2018 AMG GT, AMG GT C, GLC43 AMG 4Matic, GLC300, GLC300 4Matic and GLC350e 4Matic vehicles. The housing for the driver side air bag inflator may have been made with defective steel. In the event of an air bag deployment, the defective steel may cause the inflator to improperly inflate the driver-side air bag and potentially rupture.
Risk. In the event of a crash involving driver air bag deployment, an improperly inflated air bag and/or an inflator rupture with sharp metal fragments might result in serious injury or death to the driver or to occupants.
Remedy. MBUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is expected to begin May 29, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.
Seat Belts17V826000
Filed Dec 18, 20171,263 vehiclesMercedes-Benz Usa, Llc.
Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2018 Mercedes-Benz AMG GT, AMG GT R, AMG GT C and AMG GT S vehicles. The seat belts may bind within the guidance loops possibly causing slack in the seat belts.
Risk. If the seat belt binds, slack may develop through occupant movement which may lead to increased personal injury in the event of a crash.
Remedy. MBUSA will notify owners, and dealers will reconfigure the seat belt guides, free of charge. The recall began March 30, 2018. Owners may contact MBUSA customer service at 1-877-496-3691. MBUSA'S number for this recall is 2017120018.
What owners reported
Newest filings
Power Train
Filed Aug 3, 20213,200 milesFL
The contact owns a 2018 Mercedes-Benz AMG GT-R. The contact received notification of NHTSA campaign number: 21V478000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, there were abnormal sounds while shifting gear. The dealer was made aware of the failure and scheduled an appointment for diagnosis. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that parts were not yet available. The failure mileage was 3,200. VIN tool confirms parts not available.
Service Brakes
Filed Feb 16, 202011,107 milesNC
THE VEHICLE IS A 2018 MERCEDES-BENZ E63S AMG. THIS COMPLAINT TIES TO COMPLAINT NUMBERS 11301860 AND 11307931 REGARDING VIN [XXX]. IN ADDITION TO THE MESSAGES REFERENCED IN THE PRIOR COMPLAINTS, THE CAR NOW MESSAGES THIS: ?NO ESP ASSISTANCE -- DRIVE ON CAREFULLY; CONSULT WORKSHOP? AND ?ELECTRONIC REAR AXLE DIFFERENTIAL LOCK INOPERATIVE.? ADDITIONALLY, THE CAR IS EQUIPPED WITH AN ELECTRONIC EMERGENCY BRAKE WHICH ON ONE OCCASION AUTONOMOUSLY PREVENTED THE CAR FROM MOVING FORWARD. THE M-B DEALERSHIP HAS SO FAR FAILED TO CORRECT THESE PROBLEMS AND, AS FAR AS I CAN TELL, HAS NO PLAN TO DO SO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jun 25, 2021. Source: NHTSA Office of Defects Investigation.