62 complaints record an odometer reading. Failures cluster around 75,000–90,000 miles.
Most common 2000 Mazda MPV problems
21 of the 149 complaints (14%) are about the engine.
Component
Reports
Crashes
Fires
Injuries
Tires
13
0
0
0
Air Bags · airbags
8
3
0
7
Latches/Locks/Linkages › Doors › Latch · door locks and latches
6
0
0
0
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe · engine
6
0
0
0
Unknown or Other
5
0
0
2
Suspension › Front
5
0
0
0
Engine and Engine Cooling › Exhaust System · engine
5
0
0
1
Engine and Engine Cooling › Engine · engine
5
0
0
0
Electrical System
5
0
2
0
Vehicle Speed Control › Accelerator Pedal · throttle and acceleration
4
0
0
0
5 safety recalls
Part 573 reports
Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings01V382000
Filed Dec 17, 200119,000 vehiclesMazda North American Operations
Defect. VEHICLE DESCRIPTION: CERTAIN MINI VANS WITHOUT ANTI-LOCK BRAKING SYSTEMS (ABS) FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, "PASSENGER CAR BRAKE SYSTEMS." DUE TO INAPPROPRIATE BRAKE PIPE LAYOUT, THESE VEHICLES DO NOT MEET THE BRAKE STOPPING DISTANCE WITH PARTIAL FAILURE REQUIREMENTS OF THE STANDARD.
Risk. IF PARTIAL FAILURE OCCURRED IN THE BRAKING SYSTEM, THE STOPPING DISTANCE OF THE VEHICLE COULD INCREASE, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL MODIFY THE BRAKE SYSTEM. OWNER NOTIFICATION BEGAN JANUARY 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MAZDA AT 1-800-222-5500, OPTION #4.
Filed Apr 11, 200019,526 vehiclesMazda North American Operations
Defect. VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH ORIGINAL EQUIPMENT 16 INCH TIRES. THESE MINI VANS DO NOT HAVE THE CORRECT RECOMMENDED COLD INFLATION PRESSURE ON THE LABEL AND THUS DO NOT COMPLY WITH SECTION 5.1.2 OF FMVSS 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Remedy. OWNERS WILL BE SENT ACCURATE TIRE INFORMATION LABELS AND OWNER MANUAL INSERTS. IN ADDITION, OWNERS OF MPV'S WITH 16" TIRES WILL BE ADVISED TO CHECK THEIR TIRE PRESSURE TO MAKE SURE THAT THE TIRES ARE INFLATED TO 35 PSI.
Filed Apr 11, 200039,095 vehiclesMazda North American Operations
Defect. VEHICLE DESCRIPTION: MINI VANS. THESE MINI VANS DO NOT HAVE TIRE INFORMATION LABELS THAT COMPLY WITH SECTION 5.3 OF FMVSS 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Remedy. OWNERS WILL BE SENT ACCURATE TIRE INFORMATION LABELS AND OWNER MANUAL INSERTS.
Filed Jul 16, 199913,030 vehiclesMazda (north America),inc
Defect. VEHICLE DESCRIPTION: MINIVANS. DUE TO THE INAPPROPRIATE SHAPE OF THE LINKAGE IN THE REAR DOOR LOCK CONTROLLER, ACCUMULATED DUST MAY PREVENT THE DOOR LOCK MECHANISM FROM FUNCTIONING PROPERLY, CAUSING INCOMPLETE LOCKING OF THE DOOR WHEN THE CHILDPROOF LOCKING SYSTEM IS USED.
Risk. THIS COULD RESULT IN AN OPENING OF THE DOOR WHILE DRIVING, INCREASING THE RISK OF PERSONAL INJURY TO A VEHICLE OCCUPANT.
Remedy. DEALERS WILL INSTALL PARTS IN THE LATCHING ASSEMBLY THAT WILL PREVENT THIS PROBLEM FROM OCCURRING.
Engine and Engine Cooling › Engine › Gasoline99V171000
Filed Jul 7, 19995,600 vehiclesMazda (north America),inc
Defect. VEHICLE DESCRIPTION: MINIVANS EQUIPPED WITH ENGINES SUPPLIED BY FORD MOTOR COMPANY CLEVELAND ENGINE PLANT. THESE ENGINES ARE INSTALLED WITH FUEL INJECTORS THAT DO NOT MATCH THE LOWER INTAKE MANIFOLD
Risk. THIS CAN RESULT IN A FUEL LEAKAGE.
Remedy. DEALERS WILL REPLACE THE LOWER INTAKE MANIFOLD ASSEMBLY.
All 5 campaigns on file, newest first.
What owners reported
Newest filings
Service Brakes
Filed Feb 4, 2021CA
NHTSA 01V382000 MANUFACTURER CAMPAIGN # 0520A 12/20/2001 REMEDY AVAILABLE DX BRAKE LINES AND VALVES. AS VEHICLE IS IN OPERATION FRONT SUSPENSION SHAKES VERY BAD ABOUT 35MPH TO 50MPH DOES NOT FEEL SAFE TO DRIVE ON HWY.
Air Bags1 injured
Filed Apr 27, 2016185,285 milesVA
APPROXIMATELY SIX BLOCKS FROM HIS HOME, THE OWNER OF A 2000 MAZDA MPV MINIVAN WAS IN THE LEFT TURN LANE OF A HIGHWAY WAITING TO TURN LEFT. WHILE STOPPED AND WITH NO IMPACT, THE SIDE AIRBAGS SPONTANEOUSLY DEPLOYED FROM BOTH SIDES OF THE VEHICLE STRIKING THE DRIVER. THERE WERE TWO CHILDREN SEATED IN THE REAR. AS REPRESENTED IN THE ATTACHED PHOTOGRAPHS, THERE IS NO BODY DAMAGE TO THE VEHICLE. THIS AIRBAG DEPLOYMENT CAUSED SEVERE INJURIES TO THE DRIVER AND NECESSITATED HIS TRANSPORT VIA AIR AMBULANCE TO A LEVEL ONE TRAUMA CENTER. THESE INJURIES NECESSITATED SURGERY TO REPAIR A LACERATED SPLEEN AND ULTIMATELY RESULTED IN $88,537.00 IN MEDICAL BILLS. THE CLAIM WAS PRESENTED TO MAZDA, HOWEVER NORTH CAROLINA'S STATUTE OF REPOSE WOULD HAVE LIKELY PREVENTED A SUCCESSFUL SUIT. MAZDA, HOWEVER, DID CONDITION A CONFIDENTIAL SETTLEMENT OFFER TO THE DRIVER OF THE VEHICLE ON THE DESTRUCTION OF THE VEHICLE. PLAINTIFF REQUESTED THAT PROPER NOTIFICATION BE MADE TO NHTSA AND NO REASSURANCE WAS GIVEN THAT SUCH REPORT WAS MADE. IN LIGHT OF THE INJURIES TO THE DRIVER AND THE DEMAND MADE BY MAZDA TO DESTROY THE VEHICLE, THE DRIVER, BY COUNSEL, CONSIDERS NOTIFICATION TO NHTSA APPROPRIATE. CLAIMANT WILL NOT ENGAGE IN SPOLIATION OF THE VEHICLE UNTIL NHTSA DETERMINES IF EXAMINATION OR INVESTIGATION IS NECESSARY. THE VEHICLE IS AVAILABLE FOR INSPECTION AND WILL BE UNTIL NOTIFICATION FROM NHTSA IS RECEIVED BY THE UNDERSIGNED.
EquipmentCrash
Filed Sep 23, 2015145,000 milesPA
EXCESSIVE FRONT BRAKE REPLACEMENT, LOSS OF BRAKING ABILITY ALMOST HIT TWO PEOPLE, DOES NOT STOP RIGHT AWAY WHEN BRAKES ARE PRESSED. TGE VEHICLE STARTED TO ROLL ON ITS OWN AND HIT MY NEIGHBORS PROPERTY AFTER VEING PARKED FOR DAYS.THESE ARE MAJOR SAFETY ISSUES THAT NEED TO BE LOOKED AT. I CAN NOT AFFORD A DIFFERENT VEHICLE RIGHT NOW SO I'M STUCK. I'M AFRAID EVERYDAY I DRIVE THE VEHICLE THAT MY KIDS AND I WILL CRASH DUE TO THESE SERIOUS ISSUES. I TOOK VEHICLE TO MECHANIC MULTIPLE TIMES AND THEY CAN NOT FIGURE OUT WHAT THE PROBLEM IS EITHER. AS I'M READING I SEE IT VERY WELL MAY BE A MANUFACTURING DEFECT WHICH THEN BECOMES A LIABILITY TO THE MANUFACTURER IF WE ARE HARMED DUE TO THESE BRAKING ISSUES.
Air Bags
Filed Dec 10, 2014185,021 milesFL
I GOT INTO MY CAR AND PLACE MY SEAT BELTS ON. I SHIFTED THE CAR IN REVERSE GEAR AND STARTED REVERSING FOR 3 SECONDS AND WITHOUT ANY IMPACT OR COLLISION TO THE CAR, THE SIDE AIRBAGS DEPLOYED AND EXPLODED ON MY WHOLE LEFT CHEST WALL, ARM AND SHOULDER THROWING ME TO THE RIGHT. I WAS IN SHOCK AND DIDN'T REALIZED WHAT HAPPEN. I SOUGHT MEDICAL ATTENTION 3 TIMES AT THE HOSPITAL AND WENT TO MAKE A COMPLAINT TO THE MAZDA DEALER WHERE I PURCHASE THE CAR AT AND CHECK A CAR FAX REPORT ON THE HISTORY OF THE CAR. THERE ARE NO REPORTED ACCIDENTS ON THE CAR OR AIRBAG RECALL LETTERS SENT TO ME OR ON THE RECALL LIST. THE DEALER WOULDN'T DO ANYTHING ABOUT IT AND I WAS DISSATISFIED AND THEN I CALLED THE CORPORATE MANUFACTURERS AND THEY WOULD NOT DO ANYTHING ABOUT IT EITHER BECAUSE EVEN THOUGH IT'S A TAKATA AIRBAG THAT PARTICULAR TAKATA AIRBAG IS NOT ON THEIR RECALL LIST. *TR
Air Bags1 injured
Filed May 27, 2014156,000 milesFL
DRIVERS SIDE SEAT AIRBAG INFLATED FOR NO REASON AT ALL. EMERGENCY CARE WAS REQUIRED. CAUSED A CRACKED RIB AND SEVERE PAN. *TR
Suspension
Filed May 13, 2014145,000 milesAZ
TL* THE CONTACT OWNS A 2000 MAZDA MPV. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VEERED TO THE RIGHT AND JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE BUT ADVISED THAT AN ALIGNMENT NEEDED TO BE PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 145,000 AND THE CURRENT MILEAGE WAS 147,000.
Vehicle Speed Control
Filed Dec 3, 2012165,000 milesWA
TL* THE CONTACT OWNS A 2000 MAZDA MPV. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE WOULD NOT RESPOND. THE CONTACT ENGAGED THE EMERGENCY BRAKE AND APPLIED EXCESSIVE PRESSURE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIRED. IN ADDITION, THE CONTACT STATED THAT WHEN THE VEHICLE HAD NOT BEEN DRIVEN DAILY, THE ENGINE WOULD FAIL TO START. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.
Air Bags
Filed Feb 21, 2012144,000 milesMD
I WAS TRYING TO START MY "NEW" USED MAZDA MPV USING ETHER SPRAYED INTO THE AIR FILTER-BOX THROUGH A SMALL HOLE, AND MY DRIVER'S-SIDE -IMPACT AIRBAG WENT OFF WHEN I TURNED THE IGNITION KEY. I WAS PARKED IN MY DRIVEWAY AT THE TIME. I HAD BEEN TRYING TO START THE CAR FOR SEVERAL MINUTES, AND HAD SPRAYED "STARTING FLUID" INTO THE BOX ONE OTHER TIME SEVERAL MINUTES BEFORE. THIS PROCESS HAD WORKED FOR ME TWO TIMES IN THE PAST WITH NO PROBLEM. THE STARTING FLUID WAS SPRAYED THROUGH A 1/4" HOLE I HAD DRILLED ON THE UPSTREAM SIDE OF THE AIR FILTER, BECAUSE I WAS HAVING STARTING PROBLEMS AND IT IS DIFFICULT TO OPEN THE FILTER BOX IN THIS CAR. I INSPECTED THE FILTER BOX FOR SIGNS OF AN EXPLOSION INSIDE, THINKING THAT MIGHT HAVE TRIGGERED THE AIRBAG, AND IT WAS INTACT; THE RETAINING CLIPS ARE NOT DISTORTED, AND THE FILTER (BRAND NEW) WAS NOT DISPLACED OR DAMAGED IN ANY WAY. I DO NOT BELIEVE THIS HAD ANYTHING TO DO WITH THE DEPLOYMENT, BUT I MENTION IT FOR THE SAKE OF COMPLETENESS; I THINK THAT THE PARTICULAR SEQUENCE OF KEY CYCLES I USED IN TRYING TO START THE CAR SOMEHOW TRIGGERED THE AIRBAG. *TR
Engine and Engine Cooling › Exhaust System
Filed Apr 17, 201197,000 milesAL
I PURCHASED AN MAZDA MPV IN 2007 FROM A CHEVY DEALERSHIP WHO SAID IT WAS IN GOOD WORKING CONDITION. IT WAS A 2000 MODEL. AS SOON AS WINTER CAME THE O2 SENSOR ON THE REAR BANK WENT OUT. PAID $400.00 TO THE DEALERSHIP TO REPLACE. IT LASTED ONLY A SHORT TIME. THE DEALERSHIP TOLD ME IT SHOULD LAST 100.000 MILES, SO THEY REPLACED IT AND ONLY CHARGED ME ANOTHER $400.00. TO DATE I HAVE HAD THE O2 SENSOR REPLACED A TOTAL OF FOUR TIMES. THE LAST TWO TIMES IT WAS AT A MAZDA DEALERSHIP. THEY ALSO TOLD ME IT SHOULD LAST 100,000 MILES. BUT EVERY TIME IT GETS BELOW 40 DEG F, IT FAILS, OR AT LEAST THE WARNING LIGHT COMES ON. I HAVE SPENT A TOTAL OF $1,200.00 IN REPLACING THE SENSOR. I KEEP DOING IT BECAUSE MY WIFE USES IT TO DRIVE OUR GRANDDAUGHTER TO DANCE CLASS AND I DON'T WANT THEM TO GET STRANDED ON THE ROAD WAY. I HAVE ALREADY LOST MY AUNT'S DAUGHTER TO A ROAD SIDE KILLER AND DON'T WANT IT TO HAPPEN ONCE MORE. *TR
Vehicle Speed Control
Filed Sep 1, 2010170,000 milesVT
TL*THE CONTACT OWNS A 2000 MAZDA MPV. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, SHE ACCIDENTALLY BUMPED THE CRUISE CONTROL AND NOTICED THAT THE VEHICLE SUDDENLY ACCELERATED AND WOULD NOT RESPOND WHEN THE BRAKES WERE APPLIED. THE CONTACT WAS ABLE TO DEPRESS THE BRAKE PEDAL WITH FORCE IN ORDER TO DRIVE ONTO THE EMERGENCY LANE AND TURN THE VEHICLE OFF. AFTER SHE STARTED THE VEHICLE AGAIN THE VEHICLE BEGAN TO FUNCTION NORMALLY. THE FAILURE OCCURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CRUISE CONTROL WAS DISCONNECTED BUT THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 200,000. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.
Latches/Locks/Linkages
Filed Aug 4, 2010155,000 milesMI
DRIVERS DOOR WILL NOT UNLATCH. ELECTRIC LOCK FUNCTIONS - UNLOCKING ALL OTHER DOORS. THE INSIDE AND OUTSIDE HANDLE ARE EASY TO MOVE, BUT DO NOT APPEAR TO BE LINKED TO THE LATCH, SO THE DOOR WILL NOT UNLATCH AND OPEN. THIS APPEARS TO BE A SAFETY PROBLEM, AND SEVERAL REPORTS APPEAR ON MAZDA OWNER WEBSITES NOTING THE INTERNAL BAR CONNECTED TO THE LATCH MECHANISM CAN COME LOOSE, ROTATE AND UNLINK SO THE DOOR CAN'T BE UNLATCHED USING EITHER HANDLE. *TR
Structure
Filed Jun 5, 2010VA
THE REAR SUPPORT CYLINDER THAT HOLDS UP THE REAR DOOR HAS RUSTED AROUND THE BALL AND SNAPPED IN HALF IN THAT AREA. LEAVING ONLY ONE SUPPORT ARM TO HOLD THE DOOR UP. FORTUNATELY, IT BROKE WHILE WE WERE PUTTING THE DOOR BACK DOWN, SO THERE WERE NO INJURIES. I BELIEVE THIS RUSTING OCCURRED DUE TO WATER GETTING IN THROUGH THE CRACKS OF THE DOOR FROM RAIN/WASHING, ETC. THIS HAS CAUSED THE DOOR TO BE EXTREMELY HEAVY AND THE OTHER SUPPORT CYLINDER IS NOT ABLE TO SUPPORT THE WEIGHT. WE HAVE 5 CHILDREN SO THIS COULD CAUSE SOME SERIOUS INJURY IF THE DOOR WERE TO FALL CLOSED WHILE ONE OF THEM IS AROUND. I FOUND A RECALL FOR THIS EXACT PROBLEM FOR CANADA ONLY HOWEVER THIS IS A COMMON PROBLEM WITH US MAKES AS WELL. *TR
Unknown or Other
Filed Mar 25, 2010NY
THE GAS STRUTS TO HOLD UP THE BACK HATCH KEEP BLOWING AND THE HATCH WILL FALL DOWN AND HIT YOU IN THE HEAD
Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Oct 30, 2009122,000 milesCA
TL*THE CONTACT OWNS A 2000 MAZDA MPV. HE STATED THAT THE REAR BRAKE PADS WERE WEARING PREMATURELY. THERE WAS A RECALL ON THE BRAKES; HOWEVER, HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 01V382000. THE BRAKE PADS WERE REPLACED ACCORDINGLY. THE MANUFACTURER REFUSED TO TAKE ANY LIABILITY FOR THE RECALL REPAIRS. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 122,000.
Structure › Body › Hatchback/Liftgate1 injured
Filed Jun 15, 2009105,000 milesPA
TL*THE CONTACT OWNS A 2000 MAZDA MPV. WHEN THE CONTACT ATTEMPTED TO RETRIEVE ITEMS OUT OF THE HATCHBACK, THE DOOR SPONTANEOUSLY SLAMMED ON HER BACK. SHE WAS MODERATELY INJURED. THE CAUSE OF THE FAILURE HAS NOT BEEN DETERMINED. THE FAILURE AND CURRENT MILEAGES WERE 105,000.
Suspension
Filed Jun 1, 2009OR
TL*THE CONTACT OWNS A 2000 MAZDA MPV. UPON PURCHASING THE VEHICLE, THE CONTACT NOTICED THAT IT WAS NOT LEVELED AND WAS LEANING TOWARDS THE PASSENGER SIDE. THE VEHICLE WOULD ALSO PULL TOWARDS THE RIGHT WHILE DRIVING MORE THAN 25 MPH. BETWEEN 60-70 MPH, THE VEHICLE WOULD VIBRATE VIOLENTLY AND COULD BE FELT WHEN HOLDING THE STEERING WHEEL. IN ADDITION, THE PASSENGER SIDE DOOR, CD PLAYER, AND LIGHTER ALL FAILED. THE REARVIEW MIRROR BECAME FOGGY AND NEEDED TO BE REPLACED, AS WELL AS THE LOWER BALL BEARINGS. THE LIFTGATE FAILED AND THE TRUNK WOULD FALL DOWN ON TOP OF HER. THE MANUFACTURER WAS NOTIFIED, BUT THERE WERE NO RECALLS FOR HER VIN THAT PERTAINED TO THE FAILURES. THE CONTACT FOUND SEVERAL TECHNICAL SERVICE BULLETINS REGARDING THESE FAILURES; HOWEVER, THE MANUFACTURER WOULD NOT TAKE ANY RESPONSIBILITY FOR REPAIRING THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 53,000.
Structure › Body › Hood › Hinge and Attachments
Filed Feb 13, 200990,000 milesPA
TL*THE CONTACT OWNS A 2000 MAZDA MPV. WHILE DRIVING 55 MPH, THE HOOD OF THE VEHICLE SUDDENLY FLEW UP AND STRUCK THE WINDSHIELD. THE VEHICLE WAS TAKEN TO A SHOP AND REPAIRED; HOWEVER, THE FAILURE RECURRED SEVEN MONTHS LATER WHILE TRAVELING 25 MPH. THIS TIME THE WINDSHIELD SHATTERED. THE CONTACT BELIEVES THERE MUST BE A DEFECT WITH THE HOOD LATCH. MAZDA IS NOT TAKING RESPONSIBILITY FOR THE FAILURE. THE FAILURE MILEAGE WAS 90,000 AND CURRENT MILEAGE WAS 118,000.
Tires
Filed Nov 24, 2008188,000 milesCA
LEFT FRONT TIRE CAME APART OR SEPARATED. TIRE MAKE IS A YOKOHAMA AEGIS LS4 THE ENTIRE TREADED SECTION CAME APART WHILE ON FREEWAY,AND SEVERELY DAMAGE VEHICLE CAUSING THE FRONT BUMPER ,LEFT FRONT FENDER AND UNDER SKIRT, LEFT FRONT LOWER DOOR OUTER PANEL ,LEFT FRONT CORNER LIGHT AND WIRING HARNESS UNDER FENDER TO BE SEVERED. THE VEHICLE IS A 2000 MAZDA MPV.THE VEHICLE CAME TO A COMPLETE STOP AFTER TRYING TO PULL OF FREEWAY BARLEY ESCAPING WITH MY LIFE. DAMAGE IS ESTIMATED TO BE APPROXIMATELY.$2000.00. *TR
Tires
Filed Sep 25, 2008NC
LTR FROM CONSUMER WHO IS WRITING ON BEHALF OF HER 71 YEAR OLD STEPMOTHER WHO WAS SOLD OLD TIRES AS WELL AS THE WRONG SIZE TIRES. *NJ THE TIRES WERE FOUR AND FIVE YEARS OLD. THE CONSUMER STATED BY INSTALLING THE WRONG SIZE TIRES ON THE VEHICLE, IT MADE IT SHAKE ADAMANTLY AT HIGHER SPEEDS. *JB
Engine and Engine Cooling › Exhaust System
Filed Sep 11, 200875,654 milesNY
GOOD MORNING .MY MUFFLER SYSTEM SOUNDS LIKE AN AIRPLANE. PLEASE ASSIST ME WITH THIS PROBLEM AS I MIGHT HAVE RECALLS FOR THIS VEHICLE. *TR
Tires
Filed Aug 20, 2008FL
I LOST THE TREAD ON MY TIRE ON HWY 77 NORTH OF STATESVILLE, NC. ZACK'S TOWING TOWED MY CAR TO HIS SHOP. TERRY, THE OWNER, SAID I NEEDED TO REPLACE THE OTHER FRONT TIRE SO HE PUT ON TWO NEW TIRES. BOTH 215/65/15 ONE WITH DOT H29XYPO1 4803 AND THE OTHER DOT H29YPO1 4304. NOT THE CORRECT SIZE AND OLD TIRES. CONTACTED TERRY, HE SPOKE WITH MY STEP DAUGHTER AND SAID WE WERE FULL OF "CRAP" ABOUT ASKING FOR A REFUND AND ISSUES WITH THE TIRES AND SAFETY. THE TIRES ARE SITTING AT MY STEPDAUGHTER'S HOUSE, FOR I HAD NEW TIRES PUT ON BEFORE TRAVELING BACK TO FLORIDA- I DID NOT FEEL SAFE AT ALL. I JUST LOST MY HUSBAND AND I AM 70 YEARS OLD, I DON'T THINK IT IS RIGHT TO BE TAKEN ADVANTAGE OF AND CREATING A POSSIBLE SAFETY ISSUE AT MY AGE OR ANY AGE. *TR
Equipment › Appliance › Air Conditioner
Filed Aug 18, 2008124,000 milesMI
TL*THE CONTACT OWNS A 2000 MAZDA MPV. THE CONTACT STATED THAT HIS REAR HEATER WAS CORRODED AND LEAKING COOLANT. THE LEAK WAS NOTICED ONCE THE VEHICLE WAS PARKED. THE CONTACT ORDERED TSB NUMBER 07-002/05, WHICH INDICATED THE COOLANT SEEPAGE FROM THE REAR HEATER PIPE. THE FAILURE MILEAGE WAS 124,000. UPDATED 09/10/08. *LJ THE CONSUMER STATED THE VEHICLE ALSO HAD A COOLANT LEAK. THE KEY WOULD NOT COME OUT OF THE IGNITION. THE PROBLEM WAS DUE TO THE ALTERNATOR DRAINING THE BATTERY. UPDATED 09/12/08. *JB
Structure › Body › Hatchback/Liftgate › Hinge and Attachments
Filed Aug 4, 200876,000 milesPA
THE BALL STUD THAT HOLDS THE RIGHT REAR LIFTGATE CYLINDER SNAPPED AND THE LIFTGATE CRASHED DOWN BECAUSE THE CYLINDER BECAME DISENGAGED. LUCKILY, NO CHILDREN WERE UNDER THE LIFTGATE. THE SAME THING HAPPENED TO THE BALL STUD THAT HOLDS THE LEFT REAR LIFTGATE CYLINDER ABOUT 5 YEARS AGO. WE WERE LUCKY THERE WERE NO CHILDREN UNDER THE LIFTGATE AT THAT TIME ALSO. THIS IS A SERIOUS SAFETY PROBLEM AND MAZDA WOULD NOT ACKNOWLEDGE IT AS SUCH. MAZDA ALSO WOULD NOT ACKNOWLEDGE THAT WE HAD THE LEFT SIDE REPAIRED ABOUT 5 YEARS AGO, THUS INDICATING A PATTERN OF FAILURE. *TR
Air Bags
Filed Jul 10, 2008146,700 milesGA
AIR BAG WARNING LIGHT ON INSTRUMENT PANEL CAME ON AND STAYS ON INTERMITTENTLY FLASHING. *TR
Electrical SystemFire
Filed Mar 2, 2008NJ
ALL OF A SUDDEN 200 MAZDA MPV ES ON FIRE ON MARCH 1, /2008 AROUND 8:45PM WHEN THE CAR WAS ON THE PARKING LOT. *TR
REAR HATCH OF VEHICLE HAS TWO SUPPORT CYLINDERS THE FIRST ONE BROKE OFF ON THE DRIVER SIDE A YEAR AGO, HITTING MY WIFE ON THE HEAD. I REPLACED IT WITH A NEW ONE $75.00. THE NEXT TIME AS OF DATE BELOW THE PASSENGER SIDE OF THE DOOR BROKE OFF AGAIN WITHOUT WARNING. I HAVE THE PART. THE METAL FATIGUED AND IT JUST SNAPPED WITHOUT WARNING. PROBLEM: DAY BEFORE MY TWO KIDS WERE SITTING ON THE BACK OF THE VEHICLE REMOVING THERE SKI BOOTS. IF AT THAT POINT THE DOOR LET GO, THEY WOULD HAVE BEEN DEAD OR SERIOUSLY INJURED. THAT DOOR IS HEAVY. THIS IS UNACCEPTABLE. THE PART IS INADEQUATELY DESIGNED. IT IS A DANGEROUS HAZARD AND SHOULD BE ADDRESSED BEFORE SOMEONE LOOSES THEIR LIFE!!!!!!! IF MY WIFE HAD NOT BEEN STANDING THE DOOR WOULD HAVE HIT HER HARDER AND QUITE POSSIBLY KILLED HER. THIS IS A WAKEUP CALL FOLKS. SOME ONE IS GOING GET KILLED WITH THIS VEHICLE. *TR
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Jan 30, 2008MD
HAD A 2000 MAZDA MPV WITH 68,000 MILES ON IT. ALL WAS WELL UNTIL MY CHECK ENGINE LIGHT CAME ON. A NOISE AND FUEL SMELL FOLLOWED SOON AFTER. THE VAN WAS DIAGNOSED AT THE MAZDA DEALERSHIP AS HAVING BAD OR CRACKED MANIFOLDS. I WAS TOLD THAT THE COST WOULD EXCEED THE VALUE AND IT WOULD NOT BE WORTH FIXING AND TO CONSIDER TRADING. THE PRICE ESTIMATED WAS OVER $4000. I HONESTLY THINK THAT BECAUSE THIS IS AN ENVIRONMENTAL ISSUE, WE SHOULD NOT BE RESPONSIBLE FOR THIS MANUFACTURER DEFECT. THIS CAR DID NOT EVEN HAVE 100K MILES. *TR
Power Train › Automatic Transmission
Filed Jan 20, 200812,700 milesIL
MY TRANSMISSION ON MPV MAZDA VAN JUST STOPPED WORKING , ONCE ON THE EXPRESSWAY. ONCE ON A TRIP. BOTH COST FOR A TOW & REPAIR .MAZDA SHOULD BE TAKING CARE OF THIS PROBLEM. ALL OF THE MPV VANS ARE HAVING PROBLEMS AT LOW MILEAGES. SOME REPAIR SHOPS ARE REPLACING HOLE TRANS, SOME THE COILS ON THE TRANS . I FEEL THE VANS ARE UNSAFE. IT HAPPEN AGAIN ,MY VAN SITES BECAUSE I CAN'T KEEP PUTTING GOOD MONEY INTO BAD. I HOPE SOMEONE CAN PLEASE HELP THE PEOPLE AND MAKE MAZDA RECALL THE TRANSMISSIONS AND PUT THE TRANS THAT WORKS IN THE VANS. THANK YOU FOR YOUR TIME. GOD BLESS. *TR
Air BagsCrash1 injured
Filed Nov 5, 200798,000 milesCA
TL*THE CONTACT OWNS A 2000 MAZDA MPV. WHILE DRIVING 65 MPH,THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE BEGAN TO SKID. SHE LOST CONTROL OF THE VEHICLE AND STRUCK THE CENTER DIVIDER. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A CHIPPED TOOTH AND BOTH SHOULDERS WERE INJURED. SHE ALSO HAS PAIN IN THE RIGHT SIDE OF HER CHEST AND RIGHT HIP. THE CONTACT SPOKE WITH THE LOCAL DEALER AND WAS INFORMED TO CONTACT HER INSURANCE COMPANY. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 98,000.
Structure › Body › Hatchback/Liftgate › Support Device/Strut
Filed Aug 15, 200774,080 milesNJ
LIFTGATE MECHANISM FAILURE. MY WIFE TOOK THE KIDS TO THE POOL. UPON EXITING THE VEHICLE AND OPENING THE LFITGATE, WHICH BEGAN TO LIFT UPWARD, A "POP" WAS HEARD AND THE LIFT GATE CAME CRASHING BACK DOWNWARD. LUCKILY NO ONE WAS STANDING UNDER THE LIFTGATE AT THE TIME. THE BALL STUD ATTACHED TO THE DOOR AND PISTON HAD SNAPPED, CAUSING THE PISTON TO FALL FROM THE DOOR. THE WEIGHT OF THE DOOR THEN CAME CRASHING DOWN. INSPECTION OF THE STUD SHOWED A TOTAL FAILURE OF THE STUD, WHICH SNAPPED IN HALF. *JB
Air BagsCrash3 injured
Filed Jul 18, 200781,000 milesNY
TL*THE CONTACT OWNS A 2000 MAZDA MPV. THE CONTACT WAS INVOLVED IN A FRONT END, THREE CAR CRASH. HER VEHICLE WAS REAR ENDED AND SHE CRASHED INTO THE PRECEDING VEHICLE AT 25 MPH. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER AND TWO PASSENGERS WERE INJURED. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED AND THE CONTACT HAS PHOTOS. THE CURRENT AND FAILURE MILEAGES WERE 81,000.
Tires › Tread/Belt
Filed Jul 18, 200760,009 milesCT
COOPER TIRE FAILURE: TIRE EXPLODED WHEN TREAD AND BELTS SEPARATED WHILE TRAVELING AT 70 MPH ON INTERSTATE HIGHWAY IN RHODE ISLAND. RUBBER FRAGMENTS DESTROYED FRONT BUMPER, FRONT LEFT FENDER,LEFT HEADLAMP/PARKING LAMP, LEFT ROCKER PANEL AND ENTIRE ELECTRICAL SYSTEM. VEHICLE DECLARED AS TOTALED BY INSURANCE COMPANY. FAILED TIRE HAD BEEN DRIVEN 43,200 MILES, HAD COMFORTABLE 5,000-7,000 MILES OF TREAD LIFE REMAINING, HAD BEEN ROTATED AT REGULAR INTERVALS, HAD PSI CHECKED MONTHLY, HAD BEEN REBALANCED 10 WEEKS PRIOR TO FAILURE. THERE WAS NO INDICATION OF POTENTIAL PROBLEM WITH FAILED TIRE. I AM LUCKY TO BE ALIVE. *AK
Suspension › Front › Wheel Bearing
Filed Jun 21, 200780,000 milesOH
TL*THE CONTACT OWNS A 2000 MAZDA MPV. THE CONTACT STATED THAT COOLANT BEGAN LEAKING FROM THE VEHICLE. WHEN THE WHEEL BEARING COVER WAS REMOVED, IT WAS DISCOVERED THAT THE HEATING TUBING HAD RUSTED AND CONTAINED A HOLE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE IS 80,200 AND FAILURE MILEAGE WAS 80,000.
Electrical SystemFire
Filed May 18, 200751,300 milesMD
THE 2000 MAZDA MPV LX WITH 51,300 MILES SPONTANEOUSLY CAUGHT ON FIRE ,AND THE FRONT HALF OF THE CAR WAS INCINERATED ON MAY 11, 2007. I HAD DRIVEN THE CAR APPROXIMATELY 15 MILES BACK TO MY HOUSE, WHEN I WENT INSIDE TO GET A DRINK OF WATER AND CAME BACK OUT THERE WAS A BURNING, VISCOUS SUBSTANCE DRIPPING FROM UNDERNEATH THE ENGINE. THE ENGINE QUICKLY BURST INTO FLAMES, SENDING BILLOWS OF SMOKE TOWARD THE FRONT OF MY HOUSE. THE FIRE DEPARTMENT CAME AND PUT OUT THE FLAMES, BUT NOT BEFORE THE CAR WAS TOTALED. THE DRIVEWAY SCORCHED, AND GARAGE DOOR DAMAGED. I PRESUMED THAT THE ENGINE WAS ON FIRE WHILE I WAS DRIVING ON THE HIGHWAY, SO I FELT VERY LUCKY TO BE ALIVE. ALSO, IF I HADN'T PARKED THE CAR IN THE GARAGE THE FLAMES SURELY WOULD HAVE SET FIRE TO THE HOUSE. *AK
Structure
Filed Feb 13, 200744,000 milesHI
TL* - THE CONTACT OWNS A 2000 MAZDA MPV. THE CONTACT'S CIGARETTE LIGHTER DIDN'T WORK PROPERLY, IT CURRENTLY WAS NOT WORKING . THE PASSENGER DOOR LOCKS DID NOT UNLOCK WITHOUT THE CONTACT MANUALLY UNLOCKING THEM OR USING THE KEY. THERE WERE NO WARNING INDICATORS FOR THE FAILURES. WHILE DRIVING 50 MPH THE VEHICLE BEGAN MAKING A LOUD ROARING NOISE, IT BEGAN TO SHAKE AND APPEARED TO LOSE POWER, BUT NEVER STALLED. THE CONTACT RESTARTED THE VEHICLE AND THE FAILURE RECURRED. THE CURRENT AND FAILURE MILEAGE WERE 44000. *AK
Unknown or Other2 injured
Filed Jan 20, 2007CA
MAZDA MPV SPARE TIRE CARRIER. THIS DEVICE LOWERS AND RAISES THE SPARE WHEEL FROM UNDER THE BODY OF THE CAR. THE PROBLEM IS THAT IT IS SO POORLY DESIGNED THAT IT BREAKS AFTER ONE USE. AFTER TALKING TO SALVAGE YARDS ALL THE PARTS THEY HAVE ALSO BROKE. THIS HAS HAPPENED IN TWO OF MY FAMILY CARS. ALSO THE WIRE TO LOWER THE TIRE ISN'T LONG ENOUGH SO THE TIRE CRASHES ON PERSONS HAND. *JB
Vehicle Speed Control
Filed Dec 15, 2006CA
2000 MPV CATALYTIC CONVERTER NEEDED TO BE REPLACED. *TS THE CONSUMER STATED WHILE SHE WAS WAITING FOR THE PARTS FOR THE CATALYTIC CONVERTER TO ARRIVE AT THE DEALER, SHE AND HER HUSBAND EXPERIENCED SUDDEN ACCELERATION. THE VEHICLE IDLED HIGH AND FOR SEVERAL MINUTES THE CONSUMER WAS UNABLE TO SLOW THE VEHICLE DOWN, BUT IT CONTINUED TO IDLE OVER 4000 RPM. AFTER MANY ATTEMPTS TO GET THE VEHICLE TO SLOW DOWN, THE CONSUMER WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD AND SHUT IT OFF. THE DEALER WAS UNABLE TO RECREATE OR DIAGNOSE THE PROBLEM. THE DEALER DECIDED TO LOWER THE IDLE. THE PROBLEM DID RECUR FOR A SECOND TIME. *JB
Child Seat
Filed Dec 12, 2006100,000 milesIA
DT*: THE CONTACT STATED THE REAR FACING INFANT CARRIER HANDLE WAS LOOSE. UPON INITIAL INSPECTION BY THE CONTACT, IT WAS DETERMINED THE HANDLE SCREWS NEEDED TIGHTENED. ADDITIONALLY, WITH OR WITHOUT THE CHILD RESTRAINED IN THE INFANT SEAT, THE BASE SLID FROM SIDE TO SIDE WITHOUT WARNING. THE MANUFACTURER WAS ALERTED. THE CHILD SAFETY SEAT WAS A DOREL JUVENILE GROUP, MODEL EDDIE BAUER, # 22-630FMT, AND THE DATE OF MANUFACTURER WAS FEBRUARY 2, 2006. *AK
Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Oct 27, 200663,000 milesGA
THE GEAR SHIFTER LEVER KEEPS GETTING STUCK AND WILL NOT GO INTO PARK. I HAVE HAD THIS REPAIRED TWICE AND IT JUST STARTED DOING IT AGAIN. *NM
Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Apr 26, 200624,816 milesPA
VEHICLE: 2000 MAZDA MPV LX VIN: [XXX] MILEAGE AT INCIDENT: 24,816 I AM THE ORIGINAL OWNER OF THIS VEHICLE, PURCHASED IN AUGUST, 1999 MY WIFE WAS BACKING THE VAN OUT OF OUR GARAGE, AND WHEN SHE PLACED HE FOOT ON THE BRAKE PEDAL TO SLOW HER BACKING, A SNAPPING NOISE OCCURRED AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. COMPLETE LOSS OF BRAKING ABILITY. LUCKILY NO CRASH OR INJURIES INVOLVED. I HAD THE VEHICLE REPAIRED AT A LOCAL MONROE MUFFLER BRAKE SHOP (COST $343). THE MASTER CYLINDER HAD FAILED... COMPLETELY. AGAIN, COMPLETE FAILURE OF THE HYDRAULIC BRAKING SYSTEM. *NM UPDATED 07/16/2012 *JS
Latches/Locks/Linkages › Doors › Latch
Filed Apr 6, 200686,000 milesMI
DOOR LOCK ACTUATOR CABLE BROKEN ON DRIVERS DOOR OF 2000 MAZDA MPV NOT ALLOWING DRIVER TO GET INTO OR OUR OF THE VEHICLE WITHOUT THE USE OF BOTH HANDS. I FEEL THIS IS UNSAFE AND MAZDA CORPORATE IS UNWILLING TO REPAIR UNLESS I PAY FOR IT. POTENTIAL HAZARD IF CABLE IS BROKEN DURING A CRASH AND DRIVER IS UNABLE TO REACH HANDLE WITHOUT BOTH HANDS. *NM
Engine and Engine Cooling › Engine
Filed Mar 21, 200650,000 milesVA
WE HAVE A 2000 MAZDA MPV VAN. MY WIFE SAID THAT THE ENGINE WAS MAKING A LOUD ROARING NOISE. I FOUND A MAZDA MPV SITE THAT INDICATED AS "SUBJECT"-FOG HORN/MOANING NOISE FROM ENGINE COMPARTMENT...WHICH MAY OCCUR WHEN ENGINE IS HALF-WARMED UP OR IN DECELERATION. SITE CALLS FOR IAC VALVE WITH A MODIFIED PART TO BE REPAIRED. I ASKED THE MAZDA DEALERSHIP ABOUT A POSSIBLE RECALL. THEY WERE QUICK, AND I MEAN QUICK TO SAY THAT THERE ARE NONE. I MENTIONED THAT THERE ARE TWO OTHER RECALLS DOCUMENTED ON THE CONSUMER REPORTS WEBSITE. ONE ABOUT A POSSIBLE FAILING CHILD-LOCK ON THE DOOR AND ANOTHER ONE THAT COULD RESULT IN A POSSIBLE FUEL LEAK AND SUBSEQUENT FIRE. HOW CAN MAZDA BE SO QUICK TO SAY THAT THERE ARE NO RECALLS? THEY DID NOT EVEN ASK FOR MY VEHICLES VIN NUMBER. BELIEVE ME, THE SMALL COST FOR MAZDA TO CORRECT THIS PROBLEM WILL PALE IN COMPARISON TO MY CHILD FALLING OUT OF THE VEHICLE DUE TO FAILING CHILD LOCKS OR TO A FIRE CAUSED BY LEAKING FUEL. *JB
Engine and Engine Cooling › Engine
Filed Mar 16, 2006113,965 milesNC
IN THE OPERATION OF MY 2000 MAZDA MPV THERE IS A LOUD HUMMING NOISE THAT EMITS FROM ENGINE COMPARTMENT AND WHEN MAKING TURNS ENGINE SHUTS DOWN PERIODICALLY THUS RESULTING IN FAILURE TO OPERATE. *JB
Structure › Body › Door
Filed Mar 1, 2006WA
ON MY MAZDA MPV, THE DRIVER'S SIDE SLIDING DOOR EXTERIOR HANDLE DETACHED FROM THE BACK CONNECTION TO THE DOOR AND THEN COMPLETELY CAME OFF IN MY HAND ON THE FOLLOWING OPENING. NOW THE ENTIRE EXTERIOR DOOR HANDLE IS MISSING. TO CORRECT THIS ISSUE, I WENT TO THE ORIGINAL DEALER. I WAS TOLD THIS WAS A PART THAT WAS NOT EVEN STOCKED AT THE DEALER AND WOULD NEED SPECIAL ORDER. IT WAS RECOMMENDED TO ME TO SEARCH FOR THE PART MYSELF. IN DOING SO, I HAVE FOUND THAT HUNDREDS OF OTHERS ARE ALSO SEARCHING FOR EXTERIOR DOOR HANDLES TO THE SLIDING DOORS ON THE MAZDA MPV VAN. THIS IS A MANUFACTURING ERROR, NOT A CONSUMER ERROR. *NM
Visibility › Power Window Devices and Controls
Filed Feb 9, 2006MA
MY DRIVERS POWER WINDOW ON MY 2000 MAZDA MPV DIED FOR NO REASON. I HAVE SPOKEN WITH SEVERAL OTHERS, WHO SAID THE SAME HAPPENED TO THEM. AFTER CALLING SEVERAL SALVAGE YARDS FOR A USED MOTOR, I WAS TOLD THEY HAVE MANY PASSENGER MOTORS BUT NOT ONE DRIVERS. IS THIS A FLAW IN THE VAN? WITH NEW PARTS THIS IS GOING TO BE A VERY COSTLY REPAIR. WINDOW MOTORS ON A SIX YEAR OLD CAR SHOULD NOT JUST DIE FOR NO REASON. *NM
Seat Belts › Rear/Other
Filed Nov 2, 200586,000 milesCT
DT: THE CONTACT STATED THE LATCH SYSTEM WAS DEFECTIVE. HE TOOK THE CAR TO A CERTIFIED INSPECTION STATION IN HIS CITY ON 11-02-05 TO HAVE THE SAFETY SEAT INSPECTED AND TURNED TO FACE FORWARD. THEY TOLD HIM THEY WOULD NOT TURN THE SAFETY SEAT BECAUSE THE LATCH SYSTEM IN THE VEHICLE WOULD NOT WORK PROPERLY WITH A FORWARD FACING CHILD SEAT. THE CLIP BETWEEN THE SEATS WAS FACING FORWARD, INSTEAD OF VERTICAL, CAUSING THE SEAT BELT TO GET TWISTED AND BUNCHED UP. THIS CAUSED THE SAFETY SEAT TO LURCH FORWARD WHEN INSTALLED IN A FORWARD FACING POSITION. THE LATCH SYSTEM WILL ALLOW PROPER INSTALLATION OF A REAR FACING INFANT SEAT.*AK 11/15/05. *JB
Latches/Locks/Linkages › Doors › Latch
Filed Oct 24, 200580,900 milesFL
THE DRIVER SLIDING DOOR HANDLE CAME OFF IN MY HAND WHEN I WAS ATTEMPTING TO OPEN THE DOOR OF MY VAN....THIS IS THE SECOND TIME THIS HAS HAPPENED, I ALREADY HAD TO PAY $300 TO FIX THE PASSENGER SIDE SLIDING DOOR HANDLE WHEN THE EXACT SAME THINGS HAPPENED WITHIN THE LAST YEAR AND THAT TIME I WAS HOLDING MY SON AND ALMOST FELL!!!! THIS IS OBVIOUSLY A DEFECT AND I HAD ANOTHER INDIVIDUAL COME UP TO ME WHEN THE OTHER SIDE WAS BROKEN W/THE SAME COLOR MAKE AND MODEL VEHICLE AND TELL ME THE EXACT SAME THING HAPPENED TO THEIR VAN......THERE NEEDS TO BE A RECALL ON THESE DOOR HANDLES NOT ONLY FOR THE SAFETY OF MANY FAMILIES BUT FOR THE COST ASSOCIATED W/SUCH A NECESSARY PART OF THE VEHICLE, THANKS!!! *JB
Structure › Body › Door › Hinge and Attachments
Filed Sep 19, 2005VA
DT: THE CONSUMER'S SEVEN YEAR OLD DAUGHTER WENT TO OPEN THE DOOR HANDLE ON THE PASSENGER'S SIDE AND IT COMPLETELY BROKE OFF AND DAUGHTER FELL THROUGH THREE FEET BACK. THE HANDLE WAS MADE BY PLASTIC AND HELD ON BY TWO VERY THIN PIECES OF PLASTIC. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, AND THEY NEVER SAW A HANDLE COME OFF LIKE THIS ONE DID. BUT THE MAZDA REPRESENTATIVE SAID THAT IT WAS NORMAL WEAR AND TEAR. THIS HAPPENED ON SEPTEMBER 13, 2005. *AK
Electrical System
Filed Aug 18, 2005TX
MY 2000 MPS'S DRIVER DOOR WINDOW NO LONGER ROLLS DOWN. A NEIGHBOR WHO ALSO HAS A MPV VAN IS HAVING THE SAME PROBLEM. COINCIDENCE, PROBABLY NOT FOR A 5 YEAR OLD CAR. OF COURSE IT HAPPENS AFTER THE WARRANTY HAS EXPIRED. *JB
Latches/Locks/Linkages › Doors › Latch
Filed Aug 3, 2005CO
PASSENGER SIDE DOOR LOCK ACTUATOR BROKE IN 2004 NOW DRIVERS SIDE DOOR LOCK ACTUATOR BROKEN. AS A RESULT THE DOOR CAN BE STUCK OPEN (WHILE DRIVING) OR BE UNABLE TO BE UNLOCKED SO PEOPLE CAN'T GET OUT OF THE CAR IN CASE OF EMERGENCY. SEE THIS WEB SITE WITH SEVERAL OTHERS HAVING THIS PROBLEM: HTTP://WWW.MPVCLUB.COM/FORUM/VIEWTOPIC.PHP?T=7161&HIGHLIGHT=ACTUATOR. *NM
Complaints 1-50 of 149, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 17, 2001. Source: NHTSA Office of Defects Investigation.