What owners reported
Newest filingsService Brakes
Filed Feb 4, 2021CA
NHTSA 01V382000 MANUFACTURER CAMPAIGN # 0520A 12/20/2001 REMEDY AVAILABLE DX BRAKE LINES AND VALVES. AS VEHICLE IS IN OPERATION FRONT SUSPENSION SHAKES VERY BAD ABOUT 35MPH TO 50MPH DOES NOT FEEL SAFE TO DRIVE ON HWY.
Air Bags1 injured
Filed Apr 27, 2016185,285 milesVA
APPROXIMATELY SIX BLOCKS FROM HIS HOME, THE OWNER OF A 2000 MAZDA MPV MINIVAN WAS IN THE LEFT TURN LANE OF A HIGHWAY WAITING TO TURN LEFT. WHILE STOPPED AND WITH NO IMPACT, THE SIDE AIRBAGS SPONTANEOUSLY DEPLOYED FROM BOTH SIDES OF THE VEHICLE STRIKING THE DRIVER. THERE WERE TWO CHILDREN SEATED IN THE REAR. AS REPRESENTED IN THE ATTACHED PHOTOGRAPHS, THERE IS NO BODY DAMAGE TO THE VEHICLE. THIS AIRBAG DEPLOYMENT CAUSED SEVERE INJURIES TO THE DRIVER AND NECESSITATED HIS TRANSPORT VIA AIR AMBULANCE TO A LEVEL ONE TRAUMA CENTER. THESE INJURIES NECESSITATED SURGERY TO REPAIR A LACERATED SPLEEN AND ULTIMATELY RESULTED IN $88,537.00 IN MEDICAL BILLS. THE CLAIM WAS PRESENTED TO MAZDA, HOWEVER NORTH CAROLINA'S STATUTE OF REPOSE WOULD HAVE LIKELY PREVENTED A SUCCESSFUL SUIT. MAZDA, HOWEVER, DID CONDITION A CONFIDENTIAL SETTLEMENT OFFER TO THE DRIVER OF THE VEHICLE ON THE DESTRUCTION OF THE VEHICLE. PLAINTIFF REQUESTED THAT PROPER NOTIFICATION BE MADE TO NHTSA AND NO REASSURANCE WAS GIVEN THAT SUCH REPORT WAS MADE. IN LIGHT OF THE INJURIES TO THE DRIVER AND THE DEMAND MADE BY MAZDA TO DESTROY THE VEHICLE, THE DRIVER, BY COUNSEL, CONSIDERS NOTIFICATION TO NHTSA APPROPRIATE. CLAIMANT WILL NOT ENGAGE IN SPOLIATION OF THE VEHICLE UNTIL NHTSA DETERMINES IF EXAMINATION OR INVESTIGATION IS NECESSARY. THE VEHICLE IS AVAILABLE FOR INSPECTION AND WILL BE UNTIL NOTIFICATION FROM NHTSA IS RECEIVED BY THE UNDERSIGNED.
EquipmentCrash
Filed Sep 23, 2015145,000 milesPA
EXCESSIVE FRONT BRAKE REPLACEMENT, LOSS OF BRAKING ABILITY ALMOST HIT TWO PEOPLE, DOES NOT STOP RIGHT AWAY WHEN BRAKES ARE PRESSED. TGE VEHICLE STARTED TO ROLL ON ITS OWN AND HIT MY NEIGHBORS PROPERTY AFTER VEING PARKED FOR DAYS.THESE ARE MAJOR SAFETY ISSUES THAT NEED TO BE LOOKED AT. I CAN NOT AFFORD A DIFFERENT VEHICLE RIGHT NOW SO I'M STUCK. I'M AFRAID EVERYDAY I DRIVE THE VEHICLE THAT MY KIDS AND I WILL CRASH DUE TO THESE SERIOUS ISSUES. I TOOK VEHICLE TO MECHANIC MULTIPLE TIMES AND THEY CAN NOT FIGURE OUT WHAT THE PROBLEM IS EITHER. AS I'M READING I SEE IT VERY WELL MAY BE A MANUFACTURING DEFECT WHICH THEN BECOMES A LIABILITY TO THE MANUFACTURER IF WE ARE HARMED DUE TO THESE BRAKING ISSUES.
Air Bags
Filed Dec 10, 2014185,021 milesFL
I GOT INTO MY CAR AND PLACE MY SEAT BELTS ON. I SHIFTED THE CAR IN REVERSE GEAR AND STARTED REVERSING FOR 3 SECONDS AND WITHOUT ANY IMPACT OR COLLISION TO THE CAR, THE SIDE AIRBAGS DEPLOYED AND EXPLODED ON MY WHOLE LEFT CHEST WALL, ARM AND SHOULDER THROWING ME TO THE RIGHT. I WAS IN SHOCK AND DIDN'T REALIZED WHAT HAPPEN. I SOUGHT MEDICAL ATTENTION 3 TIMES AT THE HOSPITAL AND WENT TO MAKE A COMPLAINT TO THE MAZDA DEALER WHERE I PURCHASE THE CAR AT AND CHECK A CAR FAX REPORT ON THE HISTORY OF THE CAR. THERE ARE NO REPORTED ACCIDENTS ON THE CAR OR AIRBAG RECALL LETTERS SENT TO ME OR ON THE RECALL LIST. THE DEALER WOULDN'T DO ANYTHING ABOUT IT AND I WAS DISSATISFIED AND THEN I CALLED THE CORPORATE MANUFACTURERS AND THEY WOULD NOT DO ANYTHING ABOUT IT EITHER BECAUSE EVEN THOUGH IT'S A TAKATA AIRBAG THAT PARTICULAR TAKATA AIRBAG IS NOT ON THEIR RECALL LIST. *TR
Air Bags1 injured
Filed May 27, 2014156,000 milesFL
DRIVERS SIDE SEAT AIRBAG INFLATED FOR NO REASON AT ALL. EMERGENCY CARE WAS REQUIRED. CAUSED A CRACKED RIB AND SEVERE PAN. *TR
Suspension
Filed May 13, 2014145,000 milesAZ
TL* THE CONTACT OWNS A 2000 MAZDA MPV. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VEERED TO THE RIGHT AND JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE BUT ADVISED THAT AN ALIGNMENT NEEDED TO BE PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 145,000 AND THE CURRENT MILEAGE WAS 147,000.
Vehicle Speed Control
Filed Dec 3, 2012165,000 milesWA
TL* THE CONTACT OWNS A 2000 MAZDA MPV. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE WOULD NOT RESPOND. THE CONTACT ENGAGED THE EMERGENCY BRAKE AND APPLIED EXCESSIVE PRESSURE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIRED. IN ADDITION, THE CONTACT STATED THAT WHEN THE VEHICLE HAD NOT BEEN DRIVEN DAILY, THE ENGINE WOULD FAIL TO START. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.
Air Bags
Filed Feb 21, 2012144,000 milesMD
I WAS TRYING TO START MY "NEW" USED MAZDA MPV USING ETHER SPRAYED INTO THE AIR FILTER-BOX THROUGH A SMALL HOLE, AND MY DRIVER'S-SIDE -IMPACT AIRBAG WENT OFF WHEN I TURNED THE IGNITION KEY. I WAS PARKED IN MY DRIVEWAY AT THE TIME. I HAD BEEN TRYING TO START THE CAR FOR SEVERAL MINUTES, AND HAD SPRAYED "STARTING FLUID" INTO THE BOX ONE OTHER TIME SEVERAL MINUTES BEFORE. THIS PROCESS HAD WORKED FOR ME TWO TIMES IN THE PAST WITH NO PROBLEM. THE STARTING FLUID WAS SPRAYED THROUGH A 1/4" HOLE I HAD DRILLED ON THE UPSTREAM SIDE OF THE AIR FILTER, BECAUSE I WAS HAVING STARTING PROBLEMS AND IT IS DIFFICULT TO OPEN THE FILTER BOX IN THIS CAR. I INSPECTED THE FILTER BOX FOR SIGNS OF AN EXPLOSION INSIDE, THINKING THAT MIGHT HAVE TRIGGERED THE AIRBAG, AND IT WAS INTACT; THE RETAINING CLIPS ARE NOT DISTORTED, AND THE FILTER (BRAND NEW) WAS NOT DISPLACED OR DAMAGED IN ANY WAY. I DO NOT BELIEVE THIS HAD ANYTHING TO DO WITH THE DEPLOYMENT, BUT I MENTION IT FOR THE SAKE OF COMPLETENESS; I THINK THAT THE PARTICULAR SEQUENCE OF KEY CYCLES I USED IN TRYING TO START THE CAR SOMEHOW TRIGGERED THE AIRBAG. *TR
Engine and Engine Cooling › Exhaust System
Filed Apr 17, 201197,000 milesAL
I PURCHASED AN MAZDA MPV IN 2007 FROM A CHEVY DEALERSHIP WHO SAID IT WAS IN GOOD WORKING CONDITION. IT WAS A 2000 MODEL. AS SOON AS WINTER CAME THE O2 SENSOR ON THE REAR BANK WENT OUT. PAID $400.00 TO THE DEALERSHIP TO REPLACE. IT LASTED ONLY A SHORT TIME. THE DEALERSHIP TOLD ME IT SHOULD LAST 100.000 MILES, SO THEY REPLACED IT AND ONLY CHARGED ME ANOTHER $400.00. TO DATE I HAVE HAD THE O2 SENSOR REPLACED A TOTAL OF FOUR TIMES. THE LAST TWO TIMES IT WAS AT A MAZDA DEALERSHIP. THEY ALSO TOLD ME IT SHOULD LAST 100,000 MILES. BUT EVERY TIME IT GETS BELOW 40 DEG F, IT FAILS, OR AT LEAST THE WARNING LIGHT COMES ON. I HAVE SPENT A TOTAL OF $1,200.00 IN REPLACING THE SENSOR. I KEEP DOING IT BECAUSE MY WIFE USES IT TO DRIVE OUR GRANDDAUGHTER TO DANCE CLASS AND I DON'T WANT THEM TO GET STRANDED ON THE ROAD WAY. I HAVE ALREADY LOST MY AUNT'S DAUGHTER TO A ROAD SIDE KILLER AND DON'T WANT IT TO HAPPEN ONCE MORE. *TR
Vehicle Speed Control
Filed Sep 1, 2010170,000 milesVT
TL*THE CONTACT OWNS A 2000 MAZDA MPV. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, SHE ACCIDENTALLY BUMPED THE CRUISE CONTROL AND NOTICED THAT THE VEHICLE SUDDENLY ACCELERATED AND WOULD NOT RESPOND WHEN THE BRAKES WERE APPLIED. THE CONTACT WAS ABLE TO DEPRESS THE BRAKE PEDAL WITH FORCE IN ORDER TO DRIVE ONTO THE EMERGENCY LANE AND TURN THE VEHICLE OFF. AFTER SHE STARTED THE VEHICLE AGAIN THE VEHICLE BEGAN TO FUNCTION NORMALLY. THE FAILURE OCCURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CRUISE CONTROL WAS DISCONNECTED BUT THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 200,000. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.
Latches/Locks/Linkages
Filed Aug 4, 2010155,000 milesMI
DRIVERS DOOR WILL NOT UNLATCH. ELECTRIC LOCK FUNCTIONS - UNLOCKING ALL OTHER DOORS. THE INSIDE AND OUTSIDE HANDLE ARE EASY TO MOVE, BUT DO NOT APPEAR TO BE LINKED TO THE LATCH, SO THE DOOR WILL NOT UNLATCH AND OPEN. THIS APPEARS TO BE A SAFETY PROBLEM, AND SEVERAL REPORTS APPEAR ON MAZDA OWNER WEBSITES NOTING THE INTERNAL BAR CONNECTED TO THE LATCH MECHANISM CAN COME LOOSE, ROTATE AND UNLINK SO THE DOOR CAN'T BE UNLATCHED USING EITHER HANDLE. *TR
Structure
Filed Jun 5, 2010VA
THE REAR SUPPORT CYLINDER THAT HOLDS UP THE REAR DOOR HAS RUSTED AROUND THE BALL AND SNAPPED IN HALF IN THAT AREA. LEAVING ONLY ONE SUPPORT ARM TO HOLD THE DOOR UP. FORTUNATELY, IT BROKE WHILE WE WERE PUTTING THE DOOR BACK DOWN, SO THERE WERE NO INJURIES. I BELIEVE THIS RUSTING OCCURRED DUE TO WATER GETTING IN THROUGH THE CRACKS OF THE DOOR FROM RAIN/WASHING, ETC. THIS HAS CAUSED THE DOOR TO BE EXTREMELY HEAVY AND THE OTHER SUPPORT CYLINDER IS NOT ABLE TO SUPPORT THE WEIGHT. WE HAVE 5 CHILDREN SO THIS COULD CAUSE SOME SERIOUS INJURY IF THE DOOR WERE TO FALL CLOSED WHILE ONE OF THEM IS AROUND. I FOUND A RECALL FOR THIS EXACT PROBLEM FOR CANADA ONLY HOWEVER THIS IS A COMMON PROBLEM WITH US MAKES AS WELL. *TR
Unknown or Other
Filed Mar 25, 2010NY
THE GAS STRUTS TO HOLD UP THE BACK HATCH KEEP BLOWING AND THE HATCH WILL FALL DOWN AND HIT YOU IN THE HEAD
Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Oct 30, 2009122,000 milesCA
TL*THE CONTACT OWNS A 2000 MAZDA MPV. HE STATED THAT THE REAR BRAKE PADS WERE WEARING PREMATURELY. THERE WAS A RECALL ON THE BRAKES; HOWEVER, HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 01V382000. THE BRAKE PADS WERE REPLACED ACCORDINGLY. THE MANUFACTURER REFUSED TO TAKE ANY LIABILITY FOR THE RECALL REPAIRS. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 122,000.
Structure › Body › Hatchback/Liftgate1 injured
Filed Jun 15, 2009105,000 milesPA
TL*THE CONTACT OWNS A 2000 MAZDA MPV. WHEN THE CONTACT ATTEMPTED TO RETRIEVE ITEMS OUT OF THE HATCHBACK, THE DOOR SPONTANEOUSLY SLAMMED ON HER BACK. SHE WAS MODERATELY INJURED. THE CAUSE OF THE FAILURE HAS NOT BEEN DETERMINED. THE FAILURE AND CURRENT MILEAGES WERE 105,000.
Suspension
Filed Jun 1, 2009OR
TL*THE CONTACT OWNS A 2000 MAZDA MPV. UPON PURCHASING THE VEHICLE, THE CONTACT NOTICED THAT IT WAS NOT LEVELED AND WAS LEANING TOWARDS THE PASSENGER SIDE. THE VEHICLE WOULD ALSO PULL TOWARDS THE RIGHT WHILE DRIVING MORE THAN 25 MPH. BETWEEN 60-70 MPH, THE VEHICLE WOULD VIBRATE VIOLENTLY AND COULD BE FELT WHEN HOLDING THE STEERING WHEEL. IN ADDITION, THE PASSENGER SIDE DOOR, CD PLAYER, AND LIGHTER ALL FAILED. THE REARVIEW MIRROR BECAME FOGGY AND NEEDED TO BE REPLACED, AS WELL AS THE LOWER BALL BEARINGS. THE LIFTGATE FAILED AND THE TRUNK WOULD FALL DOWN ON TOP OF HER. THE MANUFACTURER WAS NOTIFIED, BUT THERE WERE NO RECALLS FOR HER VIN THAT PERTAINED TO THE FAILURES. THE CONTACT FOUND SEVERAL TECHNICAL SERVICE BULLETINS REGARDING THESE FAILURES; HOWEVER, THE MANUFACTURER WOULD NOT TAKE ANY RESPONSIBILITY FOR REPAIRING THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 53,000.
Structure › Body › Hood › Hinge and Attachments
Filed Feb 13, 200990,000 milesPA
TL*THE CONTACT OWNS A 2000 MAZDA MPV. WHILE DRIVING 55 MPH, THE HOOD OF THE VEHICLE SUDDENLY FLEW UP AND STRUCK THE WINDSHIELD. THE VEHICLE WAS TAKEN TO A SHOP AND REPAIRED; HOWEVER, THE FAILURE RECURRED SEVEN MONTHS LATER WHILE TRAVELING 25 MPH. THIS TIME THE WINDSHIELD SHATTERED. THE CONTACT BELIEVES THERE MUST BE A DEFECT WITH THE HOOD LATCH. MAZDA IS NOT TAKING RESPONSIBILITY FOR THE FAILURE. THE FAILURE MILEAGE WAS 90,000 AND CURRENT MILEAGE WAS 118,000.
Tires
Filed Nov 24, 2008188,000 milesCA
LEFT FRONT TIRE CAME APART OR SEPARATED. TIRE MAKE IS A YOKOHAMA AEGIS LS4 THE ENTIRE TREADED SECTION CAME APART WHILE ON FREEWAY,AND SEVERELY DAMAGE VEHICLE CAUSING THE FRONT BUMPER ,LEFT FRONT FENDER AND UNDER SKIRT, LEFT FRONT LOWER DOOR OUTER PANEL ,LEFT FRONT CORNER LIGHT AND WIRING HARNESS UNDER FENDER TO BE SEVERED. THE VEHICLE IS A 2000 MAZDA MPV.THE VEHICLE CAME TO A COMPLETE STOP AFTER TRYING TO PULL OF FREEWAY BARLEY ESCAPING WITH MY LIFE. DAMAGE IS ESTIMATED TO BE APPROXIMATELY.$2000.00. *TR
Tires
Filed Sep 25, 2008NC
LTR FROM CONSUMER WHO IS WRITING ON BEHALF OF HER 71 YEAR OLD STEPMOTHER WHO WAS SOLD OLD TIRES AS WELL AS THE WRONG SIZE TIRES. *NJ THE TIRES WERE FOUR AND FIVE YEARS OLD. THE CONSUMER STATED BY INSTALLING THE WRONG SIZE TIRES ON THE VEHICLE, IT MADE IT SHAKE ADAMANTLY AT HIGHER SPEEDS. *JB
Engine and Engine Cooling › Exhaust System
Filed Sep 11, 200875,654 milesNY
GOOD MORNING .MY MUFFLER SYSTEM SOUNDS LIKE AN AIRPLANE. PLEASE ASSIST ME WITH THIS PROBLEM AS I MIGHT HAVE RECALLS FOR THIS VEHICLE. *TR
20 of 149 complaints, reproduced as filed.