Filed Sep 6, 2016580,455 vehiclesMazda North American Operations
Defect. Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Risk. If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy. Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
All 1 campaign on file, newest first.
What owners reported
Newest filings
Service Brakes
Filed May 1, 2025CA
The Brake Pedal consistently malfunctions, even after the replacement of the master cylinder (by independent service center). The master cylinder does not hold pressure due to a faulty ABS control unit (which, when Mazda was contacted, said that part was on backorder until September). If the manufacturer knows this is an issue and can't supply the part due to so many replacements needed in their vehicle, why is there no recall? There is no warning to the driver on the dashboard of this issue and has causes repeated issues while breaking.
Exterior Lighting
Filed Feb 14, 2024SC
There seems to be a lot of people who own 2012 and 2013 Mazda 3 Sedans (with SKYACTIV-G 2.0L and Halogen Type Headlights) that are dealing with the same issue I am dealing with myself. I have just purchased a used 2013 Mazda 3 with Skyactive Technology and I noticed that when I was braking the headlights would pulse on and off and would continue while I braked. I have been told there is a TSB on this issue (attached) and Mazda is well aware of this happening. This concern is caused by inadequate alternator output controlled by the PCM when the battery is under a heavy load. They are to the point now of charging people for a doing the TSB on the car that is causing the problem of the alternator not producing the proper wattage to support both the headlights and the brake lights at the same time. There are numerous online forum entries that speak of this issue with 2012 and 2013 Mazda 3's. I am very concerned that my headlights may stop working which could result in my death or the death of my occupants of my vehicle not to mention the other motorists on the road around me if my head lights were to eventually fail at night due to lack of proper wattage to the headlights. There are videos on you tube that show these pulsing headlights on Mazda's. I believe that headlights are important enough safety issue that their failing could result in death if the headlights completely failed due to the known fault in these vehicles over time.
Power Train
Filed Nov 26, 2023MD
Transmission Control Module malfunction. The AT light came on and the car made a jerking motion and a clunking noise. It lost power and would not shift which is very dangerous in moving traffic. It put me at risk for getting hit by another vehicle not expecting the abrupt change in speed by my vehicle. The check engine light is now lit up. There were no warning lights before the vehicle’s transmission malfunctioned. A code came up on the vehicle when tested. U0101 lost communication with TCM. From what I have read, researched, and have been told this issue is very common for certain years of Mazda 3’s including mine.
Structure
Filed Aug 24, 2023HI
The contact owns a 2013 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 16V644000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Seat Belts
Filed Aug 7, 2023FL
All my seatbuckels are tearing. I thought it could of been my dog, but I a certain I did not give up my seat or let him drive. My driver side is also tearing. I noticed the buckle catching when securing it, and now it has moved past snag and had a quarter inch tear that it catches on. The buckle is not wide enough for the belt. The belt is no longer able to constraint as good as when it was whole. Unknown
Fuel/Propulsion System
Filed Jun 10, 2023CA
After filing up the gas tank, there is a strong smell of fuel coming from the car. It remains strong until the tank is run down to about 3/4. Gas can be seen dripping down the tank under the car. Gas drips are clearly visible on the ground. This has been an ongoing problem for approximately two years.
Steering
Filed Feb 16, 2023TN
Steering becomes unpredictable and stiff accompanied by surging and loss of power. Check engine light comes on. Code P0882
Service Brakes
Filed Jan 29, 2023TX
ABS Module suddenly start failing causing brake sinks down. Almost crashed because of it. It appears to be a very common issue but Mazda still does not recall these ABS modules made by Ford/ATE. Also, it does not show any ABS warning light, which might be why not many people have called on this as they probably thought it was normal. There is all sort of communication error codes if you read with a OBDII scanner. In fact, Ford had a recall for these ABS modules, citing "stuck or slow-responding valves due to reaction with brake fluid".
Unknown or Other
Filed Aug 4, 2022GA
I had the dashboard recalled and replaced. The new dashboard is separating from the computer screen on dash.
Power Train
Filed Apr 22, 2022NC
TRACKING NUMBER 11461728 ADDED INFORMATION EMAIL FROM MANUFACTURE MITSUBUSHI ELECTRIC INCORPORATED
Electrical System
Filed Apr 21, 2022NC
The TCM - Transmission Control Module defected - gear lights disappear, down shifting problems, driving, stop in the middle of highway or road while driving, kick / jerk when ATF lights comes on goes off then check engine lights comes on all fluids has been changed drove good for a few days started again took to advance auto parts and auto zone codes stated electrical TCM computer issues, delayed shifting, check engine and ATF lights comes on , DTC codes U1000, LOST COMMUNICATION WITH TCM. The TCM overheats because it is sitting directly on the transmission, under the battery box. My child safety was put at risk daily. This car fails to stop at a traffic light, a slow response when approaching a stop sign or traffic light is dangerous and scary. Mazda's are not safe to drive with a bad TCM, When a driver cannot anticipate the acceleration or deceleration of this vehicle or any Mazda with a TCM the situation is very dangerous. I visited Flow Mazda 04/21/2022 Fayetteville North Carolina invoice number Q10296 took the part for viewing. THE dealership informed us that no one has this part and do not know if the will ever have another shipment. we contacted salvage yards received the same answer. I have sent 8 emails stating problems to the manufacture (Mitsubishi electric company) no response thus far. This is my daughter first year in college she saved her summer money 6600.00$ and purchased this car in March 16, 2022 from Knox auto sales 107 NC-55E, Dunn NC 28334. First day we
Engine
Filed Dec 14, 2021PA
Blower motor stopped working summer of 2020. Had it replaced at the dealership and it again stopped working in summer of 2021. Had it replaced once again and it is now making horrible noises again as it did right before it blew up the last two times
Exterior Lighting
Filed Oct 12, 2021CA
When driving at highway speeds and applying brakes, the headlights will pulse bright to dim for the duration of braking. I have seen this problem reported online by several dealers and it has a known software update to fix the problem, but it is not listed under the recalls for this vehicle. A similar problem exists on the 2014 Mazda's and a recall does exist for that vehicle.
Power Train
Filed Jun 8, 2021PA
There is a loud winding sound sound coming from the transmission and sound of metal (broken teeth) as well. We took it to a Mazda dealer and they quickly identified the issue as a failing transmission. As a result I was able to find that a service bulletin aligned with this issue (TSB No. 0500414) and confirmed this with the dealer. This service bulletin indicates a manufacturing issue but only applied a warranty of 6 years or 60,000 miles. Yes, our car is over the 6 yrs and only 800 miles over the 60,000 miles, however, my concern is that this is a known issue that clearly becomes a safety issue. We got a price from the dealer of $4,500 for a new transmission so I took it to a transmission shop for a 2nd opinion. They confirmed the failing transmission and indicated the car should not be driven for safety reasons. They said the transmission is in bad shape and when it fails the car will just stop creating a very unsafe condition. They are able to find a used transmission and install it for an estimate of $2,700 but I believe this should be covered by Mazda due to the safety concerns. I have no choice to proceed with this replacement but hope that you can help to get Mazda's attention and have them stand behind this and cover this cost.
Seats
Filed May 9, 2021116,427 milesWA
EXACT SAME ISSUE AS CAMPAIGN NUMBER: 17V082 THE SEATS IN THIS YEAR OF MAZDA 3 ARE THE SAME AS IN THE 2010-2011 MODELS. THE METAL HAS SNAPPED IN HALF CAUSING THE NEED FOR REPAIR FOR SAFE DRIVING. THIS HAPPENED WHILE TURNING A CORNER ON A CITY STREET GOING ABOUT 30KM/H DRIVER IS 260LBS
Structure › Body
Filed Apr 16, 2021MI
THE INSTRUMENT PANEL HAS COME LOOSE, AND THERE IS A OPENING, THE INSIDE OF IT IS CHIPPED AS WELL AND IT IS FOGGY. JUST NORMAL DRIVING TO AND FROM WORK. MAZDA OFFERED A SPECIAL SERVICE WARRANTY, WHICH MY CAR DID NOT QUALIFY BECAUSE THIS GAP HAD NOT OCCURRED YET. CONVENIENTLY, THE EXTENSION EXPIRED BEFORE MY PANEL STARTED COMING APART. I SPOKE WITH MAZDA TODAY AND THEY TOLD ME I WAS TO LATE. WELL I WAS INELIGIBLE BECAUSE IT HADN'T COME APART YET. APPARENTLY THEY ARE AWARE OF THIS PROBLEM AS THEY DID OFF A SPECIAL WARRANTY FOR IT. ALL MODELS THAT HAD THESE DEFECTIVE PANELS OR BAD ADHESIVE FROM THE SAME LOT REGARDLESS IF THEY HAD STARTED TO COME APART YET, SHOULD HAVE BEEN REPLACED SO THIS WOULDN'T HAPPEN. I UNDERSTAND NORMAL WEAR AND TEAR. IF THIS IS JUST CHOCKED UP TO NORMAL WEAR AND TEAR THE REST OF THE INTERIOR SHOULD ALSO BE FALLING APART, BECAUSE THE WHOLE CAR HAS BEEN SUBJECTED TO THE SAME ENVIRONMENT AND THAT IS NOT FALLING APART YET. I AM ONE PERSON, WITH ONE VOICE MAYBE OTHER MAZDA OWNERS WHO WERE DENIED ELIGIBILITY TO HAVE THIS INSTRUMENT PANEL REPLACED, WILL ALSO COMPLAIN AND SOMETHING CAN HAPPEN TO FIX THIS MANUFACTURER PROBLEM. AS THIS IS NOT A PART THAT SHOULD HAVE PASSED QUALITY CONTROL. DATE IS APPROXIMATE AS IT OCCURRED GRADUALLY OVER TIME AND DID NOT BECOME NOTICEABLE UNTIL LATE LAST YEAR.
Exterior Lighting
Filed Mar 15, 2021NJ
WHEN APPLYING THE BRAKES, THE HEADLIGHTS DIM AND FLICKER UNTIL THE BRAKE PEDAL IS RELEASED. NIGHTTIME VIABILITY IS SUBSTANTIALLY DIMINISHED WHEN APPLYING THE BREAKS AND FLICKERING SEAMS TO SEND A SIGNAL TO OTHER VEHICLES IN FRONT OF ME. THIS DEFECT OCCURS 100% OF THE TIME WHEN APPLYING THE BEAKS AT NIGHT WHEN THE HEADLIGHTS ARE ON.
Exterior Lighting
Filed Mar 12, 2021173,001 milesGA
WHEN YOU PRESS ON THE BRAKES ALL THE VEHICLES LIGHTS FLASHING FROM BRIGHT TO DEEM THE HEADLIGHTS, INSIDE PANEL LIGHTS FLASHING FROM BRIGHT TO DEEM MAKING IT DIFFICULT TO SEE AT NIGHT IT ACTS LIKE CAR IS LOSING POWER
Exterior Lighting
Filed Feb 9, 202172,000 milesOR
ONGOING PROBLEM - REPORTED BY OTHERS IN MANY FORUMS. TECHNICAL SERVICE BULLETIN ISSUED. DURING BREAKING HEADLIGHTS PULSE BRIGHTER AND DIMMER
Electrical System
Filed Dec 20, 2020VA
I HAVE HAD MY CAR SINCE 2013 AND HAD NO PROBLEMS WITH IT UNTIL I GOT A NEW BATTERY FOR MY CAR. AS SOON AS I GOT A BATTERY MY CAR WOULD DIE EVERY OTHER DAY. I TOOK IT TO MANY MECHANICS AND BACK TO THE MAZDA DEALER TO SEE IF THEY COULD FIX IT. THE MECHANICS DIDN'T KNOW WHAT WAS WRONG WITH IT AND WHEN I TOOK IT TO MAZDA THEY SAID IT WAS BECAUSE MY CAR DOOR LIGHT WAS ON, EVEN THOUGH IT NEVER WAS. THEY CLAIMED THEY FIXED IT AND TWO DAYS LATER MY CAR WAS DEAD AGAIN. EVERY MECHANIC AND THE MAZDA DEALER SAID NOTHING WAS WRONG WITH THE CAR AND THEY DIDN'T KNOW WHAT WAS HAPPENING. THE VEHICLE SITS NOW BECAUSE I CAN'T KEEP CALLING MY INSURANCE COMPANY EVERY OTHER DAY TO COME OUT AND JUMP START MY CAR FOR ME.
Power Train
Filed Dec 2, 202060,000 milesKY
MY MAZDA 3 SEDAN WITH A 6 MT HAS AN ISSUE WHILE COASTING IN 4TH GEAR BETWEEN 25-40 MPH AND ACCELERATING UP HILL THAT THE GEAR WILL JUMP INTO NEUTRAL WITHOUT DEPRESSION OF THE CLUTCH. THERE IS NO GRINDING OR OTHER ODD NOISES OTHER THAN THE SHIFTER SNAPPING OUT OF GEAR. THIS HAPPENS OFTEN ENOUGH THAT I HAVE BEGUN TO SKIP THE GEAR ENTIRELY.
Seat Belts
Filed Nov 27, 202038,000 milesFL
I PURCHASED A 2013 MAZDA 3 IN MARCH OR 2020 WITH ABOUT 35000MILES. ABOUT TWO MONTHS LATER I PUT DOWN MY BACK SEATS FOR THE FIRST TIME AND NOTICED THE MIDDLE SEAT BUCKLE WAS FRINGED AND LOOKED CUT ABOUT A HALF OF INCH IN. IT COULD NOT RETRACT DUE TO THE BUCKLE SNAGGING ON THE CUT. IT IS NOVEMBER 2020 AND I HAVE NOW DESCOVERES THAT THIS SAME THING HAS HAPPENED TO THE DRIVER AND FRONT PASSENGER BUCKLES AS WELL. I RARELY HAVE ANYONE IN MY BACK SEAT, MAYBE TWICE SINCE THE PURCHASE, SO THE BUCKLES ARE NOT FREQUENTLY USED. I THINK SOMETHING IS CUTTING THE BELT CAUSING THE BUCKLES TO STOP RETRACTING- RENDERING THEM USELESS. MY CAR HAS 49000MILES NOW. I DISCOVERED ALL OF THE BELTS WHILE STATIONARY. BUT THE DRIVERS ONE WOULD NOT RETRACT CAUSING ME TO LOOK FOR IT.
Visibility/Wiper
Filed Mar 1, 2020KS
LIGHTING:WHEN APPLYING BREAKS, HEADLIGHTS FLICKER. WINDSHIELD: LEAKS. ADHESIVE EXPANDED, CAUSING SEAL TO BREAK. WATER POURS IN ON DASH FROM SIDE DURING BAD WEATHER CONDITIONS OR CAR WASH. ADHESIVE ALSO EXPANDED ON GAUGE PANEL, CAUSING DISPLAY WINDOW TO LIFT. WAS THIS WAY WHEN PURCHASED. DID NOT NOTICE HEADLIGHTS AND WINDOW SEAL AT TIME OF PURCHASE.
Exterior Lighting
Filed Feb 18, 202095,000 milesIA
DESCRIPTION THIS VEHICLE EXHIBITS THE HEADLIGHTS FLICKERING WHEN THE VEHICLE IS DECELERATING (BY APPLYING THE BRAKES) WITH THE HEADLIGHTS ON. THIS CONCERN IS CAUSED BY INADEQUATE ALTERNATOR OUTPUT (CONTROLLED BY THE PCM) WHEN THE BATTERY IS UNDER HEAVY LOAD. TO CORRECT THE PROBLEM, THE CONTROL LOGIC OF THE PCM HAS BEEN CHANGED. MAZDA WILL NOT UPDATE THE PCM WITHOUT CHARGING CUSTOMERS A DIAGNOSTIC AND REPROGRAMMING FEE IN THE US.
Power Train
Filed Jan 6, 202055,000 milesIL
SOMETIMES THE SHIFTER JUMPS OUT OF 3RD GEAR OVER A ROAD BUMP WHEN ACCELERATING AFTER DECELERATION AT 30-40 MPH. IT ALWAYS HAPPENS WHILE CITY/SUBURB DRIVING. IT'S STARTLING WHEN IT HAPPENS AND I TRY TO QUICKLY PUT THE CAR BACK IN A GEAR. IT WASN'T HAPPENING THAT FREQUENTLY BUT NOW IT'S ABOUT 1X/MONTH. THIS FIRST HAPPENED A FEW YEARS AGO.
Exterior Lighting
Filed Dec 14, 201930,000 milesMO
WHEN DRIVING AT NIGHT, AND APPLYING THE BRAKES TO SLOW DOWN, THE HEADLIGHTS AND TAILLIGHTS FLICKER/PULSE. OVER THE LAST 6-12 MONTHS THIS ISSUE HAS BECOME MORE PRONOUNCED SO THAT IT HAS BEGUN REDUCING VISIBILITY. PLUS, NEARBY CARS ARE DISTRACTED, EVIDENTLY THINKING WE ARE IN DISTRESS. WE BELIEVE THIS CREATES AN ADDITIONAL TRAFFIC HAZARD. NOTE: INITIALLY, THE PROBLEM WAS ONLY NOTICEABLE WHEN SLOWING FROM AN INITIAL SPEED OF ABOUT 25-40MPH. NOW IT SEEMS TO HAVE ADVANCED TO HAPPEN AT ANY SPEED ABOVE ABOUT 25MPH.
Exterior Lighting
Filed Dec 9, 201978,000 milesNY
TL* THE CONTACT OWNS A 2013 MAZDA 3. WHILE DRIVING 20-60 MPH, THE HEADLIGHTS FLICKERED WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE BECAME DIFFICULT TO DRIVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REFERRED THE CONTACT TO A LOCAL DEALER. THE CONTACT CALLED SMITH HAVEN MAZDA (827 JERICHO TURNPIKE, ST JAMES, NY 11780, 631) 724-4070) AND MAZDA 112 (2112 NY-112, MEDFORD, NY 11763, (631) 256-1074), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED REFERENCE NUMBER: 1-2451813550 THE FAILURE MILEAGE WAS 78,000. THE VIN WAS NOT AVAILABLE.
Exterior Lighting
Filed Nov 19, 201920,000 milesIL
HEADLIGHTS FLICKER WHILE DECELERATING. ESPECIALLY BAD WHEN BRAKING. IT HAS BEEN HAPPENING FOR A LONG TIME, JUST DECIDED NOW TO REPORT IT. I SEE A LOT OF COMPLAINTS FOR THE SAME ISSUE ONLINE.
Electrical System
Filed Nov 18, 2019NH
WHILE COASTING, APPLICATION OF THE BRAKES WILL MAKE THE HEADLIGHTS FLICKER. AN ECU VOLTAGE MONITOR REGISTERS A DROP IN THE VOLTAGE THAT LASTS FOR AS LONG AS THE HEADLIGHTS FLICKER WHICH IS APPROXIMATELY 3 SECONDS. MAZDA IS AWARE OF THIS PROBLEM AND APPARENTLY A SOFTWARE UPDATE TO THE ECU WILL SOLVE IT. THEY OFFERED THIS FOR FREE UNDER THE 6YR/60K MILE WARRANTY BUT APPARENTLY DID NOT TELL THEIR CUSTOMERS.
Seat Belts
Filed Oct 24, 201989,000 milesTX
THE DRIER SEAT BELT IS NOT CLICKING AND SENSOR FOR SEAT BELT IS OFF
Structure › Body
Filed Oct 14, 201955,000 milesIN
IF THE LIFT GATE FALLS UNEXPECTEDLY, IT MAY HIT THE USER, INCREASING THEIR RISK OF INJURY. THIS IS A CURRENT RECALL ON OTHER MODELS BUT IS NOT CURRENTLY LISTED FOR MY VEHICLE. IT DEFINITELY EFFECTS MY CAR AND WOULD LIKE MY MODEL ADDED TO THE CURRENT RECALL.
Steering
Filed Sep 19, 2019130,000 milesMS
TL* THE CONTACT OWNS A 2013 MAZDA 3. WHILE DRIVING APPROXIMATELY 70 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE POWER STEERING ABILITY WAS LOST. ALL THE WARNING INDICATORS FLASHED ON THE INSTRUMENT PANEL. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION; HOWEVER, THE FAILURE RECURRED AT LEAST TEN TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Seats
Filed Sep 16, 2019187,000 milesPA
THE SEAT LIFTER LINK ON MY 2013 MAZDA 3 POWER SEAT HAS A BROKEN WELD THAT ALLOWS THE DRIVERS SEAT TO WOBBLE FRONT TO BACK. THE WELD HAS OPENED UP SHOWING THE MOTOR SHAFT. WHEN YOU ACCELERATE THE SEAT MOVES BACK AND FEELS LIKE IT WILL SEPARATE FROM THE FRAME. CALLED LOCAL MAZDA DEALER AND THEY HAVE NO RECALL ON THIS AND MY WARRANTY DOES NOT COVER THIS. VEHICLE HAS 187,400 MILES. FOUND ONLINE THAT THERE WAS A PREVIOUS ISSUE IN THE 2010 - 2011 VEHICLES. MAZDA HAD A RECALL CAMPAIGN 0917B FOR THAT ISSUE. APPARENTLY THERE IS STILL AN ISSUE WITH DEFECTIVE WELDS IN THE SEAT FRAME. FIRST NOTICED THIS CONDITION AFTER ACCELERATING TO ENTER THE INTERSTATE HIGHWAY. HAS GOTTEN WORSE IN THE LAST TWO WEEKS.
Exterior Lighting
Filed Sep 12, 201945,000 milesKY
WHEN I HIT THE BRAKES, THE LIGHT FLASH ALMOST AS IF IT FLASHING MY BRIGHT LIGHT, NO MATTER WHERE OR HOW FAST OR SLOW I'M DRIVING.
Service Brakes
Filed Feb 24, 201949,000 milesUT
MY HEADLIGHTS DIM AND FLICKER, MOST NOTICEABLY WHEN APPLYING THE BRAKES. IT WAS BARELY NOTICABLE AT FIRST. MY SON-IN-LAW, WHO IS AN AUTO AND DIESEL MECHANIC, BROUGHT IT TO MY ATTENTION IN DECEMBER 2017 WHEN HE WAS DRIVING IT. IT IS GETTING WORSE AND BECOMING MORE AND MORE OF A PROBLEM, MAKING IT HARD TO SEE, ESPECIALLY WHEN APPROACHING A STOP AT AN INTERSECTION. I AM NOT SURE IF THE TAIL LIGHTS ARE ALSO EFFECTED, BUT COMPLAINT ID 11164134 REPORTED THAT THEIR'S WERE. MY EXPERIENCE WITH ELECTRICAL PROBLEMS CAUSES ME TO WORRY THAT THERE IS A POSSIBILITY THAT THE HEADLIGHTS WILL FAIL ENTIRELY, LEAVING ME UNABLE TO SEE WHILE DRIVING AT NIGHT. THIS IS NOT A SINGLE INCIDENT; IT ALWAYS OCCURS EVERYTIME I DRIVE AT NIGHT, SO I AM PUTTING TODAY'S DATE IN THE "WHEN DID THIS HAPPEN" FIELD BECAUSE I CAN'T INDICATE THAT IT IS AN ONGOING PROBLEM. THE FOUR COMPLAINTS ABOUT THIS SAME PROBLEM ALL INDICATE NO INJURIES OR FATALITIES; I HOPE THERE DON'T HAVE TO BE INJURIES OR FATALITIES FOR THIS TO BE CONSIDERED SERIOUS ENOUGH TO WARRANT A RECALL. ALSO, THE SPEED DOESN'T MATTER, I HAD TO PUT IN A NUMBER SO I INDICATED 45 MPH, BUT IT HAPPENS ON THE FREEWAY AT 80 MPH AS WELL AS ON CITY STREETS. THERE ARE CURRENTLY 49,259 MILES ON THE CAR. WHEN I BOUGHT IT IT HAD 33,370 MILES ON IT. LIKE I SAID, IT IS GETTING WORSE. IT IS MORE DISTRACTING DUE TO MORE PRONOUNCED FLICKERING AND DIMMING OF THE ILLUMINATION OF THE ROAD.
Electrical System
Filed Feb 4, 2019108,000 milesAZ
WHILE DRIVING THE POWER STEERING MALFUNCTIONS THE RADIO DISPLAY KEEP RESTARTING AND THE POWER STEERING GOES OUT, AND THEN THE VEHICLE POWERS COMPLETELY DOWN WHILE DRIVING. I HAVE LOOKED IN FORUMS AND THIS ISSUE HAS BEEN OCCURRING AT LEAST SINCE 2004, AND HAS NOT BEEN FIXED! HTTPS://WWW.FOXNEWS.COM/US/MAZDA-TO-RECALL-MAZDA3-AND-MAZDA5-TO-ADDRESS-LOSS-OF-POWER-STEERING THERE IS AN OLD ARTICLE THAT MAZDA 3'S HAVE BEEN RECALLED FOR THIS EXACT ISSUE, BUT THE ISSUE APPARENTLY HAS ACTUALLY NEVER BEEN FIXED. SEE THE ATTACHED DOCUMENT, DO I NEED GET AN ATTORNEY TO GET THIS FIXED SINCE MY CAR IS 2013 AND THE ISSUES ARE ONLY BEING ADDRESSED IN LATER MODELS? CLEARLY THEY DIDN'T FIX THE ISSUE IF NEWER MODELS END UP WITH THE SAME ISSUE. THIS NEEDS TO BE RECALLED IS EXTREMELY DANGEROUS! I AM VERY DISAPPOINTED WITH THIS AND IT WILL KEEP FROM BUYING MAZDA EVER AGAIN DUE THE EXTREEM NEGLECT ON THIS ISSUE BY MAZDA, IT SHOWS A HUGE LACK OF INTEGRITY.
Electrical System
Filed Dec 30, 201878,600 milesNH
HEADLIGHTS AND BRAKE LIGHTS FLICKER WHEN BRAKES ARE APPLIED. MY WIFE WAS STOPPED BY A POLICE MAN TO INFORM HER OF THESE CONDITIONS.
Exterior Lighting
Filed Dec 12, 201841,000 milesMA
HEADLIGHTS FLICKER WHEN BRAKING.
Exterior Lighting
Filed Nov 1, 201827,000 milesPA
WHEN DRIVING WITH THE HEADLIGHTS ON AND I BEGIN TO SLOW DOWN, WHETHER COASTING OR USING THE BRAKE, MY HEADLIGHTS WILL FLICKER REALLY BAD. IT DOES NOT HAPPEN ALL THE TIME BUT IT HAPPENS 90% OF THE TIME. THERE ARE TIMES THEY FLICKER BAD ENOUGH THAT IT LOOKS LIKE I AM FLASHING MY HIGHBEAMS. I HAVE HAD TO PULL OVER MULTIPLE TIMES BECAUSE OF HOW HARD IT MADE IT TO CONCENTRATE ON THE SURROUNDING AREA. I CAN ONLY IMAGINE WHAT ITS LIKE FOR SOMEONE IN FRONT OF ME OR DRIVING TOWARDS ME. SOMETIMES THEY WILL ALSO FLASH A FEW TIMES WHEN I COME TO A COMPLETE STOP. IVE TAKEN IT TO THE DEALER I BOUGHT IT FROM AND THEY CONTINUE TO SAY NOTHING IS WRONG. SO IT IS STILL AN ONGOING PROBLEM FROM THE DAY I BOUGHT IT.
Seats
Filed Oct 16, 2018115,000 milesCA
I WAS DRIVING AND THE DRIVERS SEAT SNAPPED ON THE BACK RIGHT CORNER. SORT OF POPPED AND DROPPED DOWN A BIT. I CAN PHYSICALLY MOVE THE SEAT UP AND DOWN WITH MY HANDS. I BELIEVE IT'S THE SAME PROBLEM AS THE 2010-2011 MODEL RECALL.
Service Brakes
Filed Oct 16, 201852,700 milesFL
WHILE DRIVING THE VEHICLE THE PRESSURE ON THE BREAK PEDAL GOT VERY LOW. I HAD TO PUSH THE PEDAL ALL THE WAY DOWN TO SLOW DOWN THE VEHICLE. I TOOK THE VEHICLE TO A NEARBY MAZDA DEALERSHIP. AFTER A COUPLE OF DAYS THEY TOLD ME THAT THERE WAS NOTHING WRONG WITH THE BREAKS PER SAY (PADS, ROTORS, ETC,), BUT THAT THE ABS HYDRAULIC AND THE MASTER CYLINDER HAD BOTH FAILED CAUSING THE LACK OF PRESSURE ON THE BREAK PEDAL. THE TECHNICIAN TOLD ME THIS WAS QUITE UNUSUAL AND THAT HAD NEVER SEEN THAT BEFORE ON A MAZDA PARTICULARLY WITH ONLY 52,000 MILES. HE TOLD ME THE CAR WAS DANGEROUS TO DRIVE. I'M THANKFUL THAT I DID NOT GET INTO A CAR ACCIDENT AND HURT MYSELF NOR ANYONE ELSE. THE VEHICLE STILL UNDER WARRANTY FOR THE POWER TRAIN PARTS, BUT THE DEALERSHIP INFORMED THAT MAZDA WOULD NOT COVER FOR THE REPAIRS. I WAS QUOTED $1,617 FOR THE REPAIRS AND I HAVE BEEN WITHOUT THE VEHICLE FOR 4 DAYS. I BEEN TOLD THAT I WOULD GET A LOANER AS SOON AS ONE IS AVAILABLE. GIVEN THAT THIS WAS NOT WEAR AND TEAR, I BELIEVE MAZDA SHOULD BE RESPONSIBLE FOR THE REPAIRS OF THE VEHICLE AND MAKE SURE THAT THERE ARE NO ISSUES WITH THESE PARTS IN OTHER VEHICLES THAT COULD CAUSE SOMEONE TO GET HURT.
Seats
Filed Sep 14, 201830,000 milesMN
THE HEADLIGHTS FLICKER WHEN BRAKING OR IN PARKED. DRIVERS SEAT WOBBLES/ROCKS/SHIFTS WHILE DRIVING MAKING IT DANGEROUS.
2013 MAZDA 3. CONSUMER WRITES IN REGARDS TO HEADLIGHT CONDENSATION. *LD THE CONSUMER STATED THE HEADLIGHTS WERE REPAIRED, BUT THE FAILURE RECURRED. *JS
Electrical System
Filed May 27, 201856,000 milesSC
IN THE PAST 6 MONTHS, MY CAR BATTERY HAS DIED 3 ON SEPARATE OCCASIONS. WHETHER IT'S A COLD START OR I'VE DRIVEN SOMEWHERE AND TURNED THE CAR OFF. NO RESTART, BATTERY DEAD. EACH TIME I'VE HAD TO CALL A SERVICE FOR A JUMP AND HAVE TAKEN IT TO A LOCAL AUTO PARTS STORE WHERE TESTS HAVE BEEN PERFORMED ON THE BATTERY, ALTERNATOR AND STARTER ... NOTHING FOUND WRONG EACH TIME. THE LAST TIME THE CAR WOULDN'T START, I HAVE PUSH BUTTON START. EVEN THOUGH THE BATTERY WAS DEAD, THE PUSH BUTTON WAS STUCK IN THE 'CAR RUNNING' POSITION, MAKING IT IMPOSSIBLE TO BE JUMP STARTED. THE CAR DEALERSHIP HAD NO CLUE WHY THIS HAPPENED OR IF IT WOULD HAPPEN AGAIN.
Suspension
Filed Apr 6, 201832,631 milesCA
CLICKING NOSIE IN THE REAR END OF CAR.
Electrical System
Filed Feb 13, 201865,000 milesTN
CAR'S ELECTRICAL SYSTEM WILL CUT OUT WITHOUT WARNING. THIS HAS HAPPENED ON THE INTERSTATE. THE RADIO SHUTS DOWN, THE ABILITY TO ACCELERATE IS LOST, AND POWER STEERING GOES. SEVERAL SENSOR LIGHTS COME ON. I HAVE TO FIGHT TO GET THE CAR TO THE SIDE OF THE ROAD AND THEN TURN THE CAR OFF. WHEN RESTARTED THE CHECK ENGINE LIGHT STAYS ON BUT THE CAR WORKS FINE. THIS WILL ALSO HAPPEN WHEN THE CAR IS IDLING WITH THE SAME LOSS OF POWER. I TURN THE CAR OFF AND THEN BACK ON AND IT WORKS OKAY AGAIN. THIS HAPPENED IN A VERY MOUNTAINOUS PASS RECENTLY AND THERE WERE NO SHOULDERS TO PULL OVER ON AND I HAD NO POWER STEERING OR ACCELERATION. I'VE TAKEN TO SEVERAL MECHANICS AND THEY CANNOT FIND THE ISSUE.
Exterior Lighting
Filed Jan 25, 201896,000 milesNJ
TL* THE CONTACT OWNS A 2013 MAZDA 3. WHILE DRIVING AT ANY SPEED AT NIGHT, THE HEADLIGHTS FLICKERED AND FLASHED WHEN THE BRAKE PEDAL WAS APPLIED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MAXON HYUNDAI MAZDA (2329 US 22, UNION, NJ 07083). THE CONTACT WAS INFORMED THAT THE FAILURE WAS A KNOWN ISSUE, BUT THERE WAS NO RECALL AND THE WARRANTY EXPIRED. THE VEHICLE WAS ALSO TAKEN TO CRYSTAL MAZDA (220 RTE 22 WEST, GREENBROOKEE, NJ 08812) WHERE IT WAS ALSO STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.
Electrical System
Filed Nov 27, 201787,000 milesNC
PCM DOES NOT REGULATE ALTERNATOR OUTPUT CORRECTLY CAUSING THE HEADLIGHTS TO FLASH/STROBE AND HORN TONE TO FLUCTUATE WHILE BRAKING IN MOTION. THE HEADLIGHTS FLASHING COULD LEAD OTHER DRIVERS TO BELIEVE YOU ARE SIGNALING THEM, AND LACK OF POWER TO HORN REDUCES THE AUDIBILITY AND MAY NOT BE HEARD BY OTHER DRIVERS. DEALERSHIP/MAZDA IS AWARE OF THE ISSUE AND HAS PROVIDED A "SOFTWARE UPDATE" TO FIX THE ISSUE, BUT HAS NOT ISSUED A RECALL, THUS REQUIRING CONSUMERS TO PAY $60-$100 USD FOR THE UPDATE IF OUT OF WARRANTY. ON NOVEMBER 22TH 2017 I WAS APPROACHING AN INTERSECTION AND WAS BRAKING COMING TO THE RED LIGHT WHEN A VEHICLE ON A SIDE STREET WAVED AT ME AND PULLED OUT IN FRONT OF ME I USED MY HORN OF WHICH FLUCTUATED WITH POWER, I WAS ABLE TO AVOID THE CRASH BUT IT WAS A CLOSE CALL. I SUSPECT THE OTHER VEHICLE THOUGHT MY FLASHING HEADLIGHTS WERE SIGNALING THEM TO "GO AHEAD". I BELIEVE THIS NEEDS TO BE A RECALL AS THIS ISSUE HAS THE POTENTIAL TO CAUSE SERIOUS INJURY OR LOSS OF LIFE.
Service Brakes
Filed Nov 15, 2017134,000 milesTN
TL* THE CONTACT OWNS A 2013 MAZDA 3. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE PEDAL WAS APPLIED AND THE HEADLIGHTS FLASHED WITHOUT WARNING. THE CONTACT CALLED A LOCAL DEALER (MAZDA KNOXVILLE, 8814 KINGSTON PIKE, KNOXVILLE, TN 37923) AND WAS INFORMED THAT THE SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 134,000.
Electrical System
Filed Nov 5, 2017NY
WHEN DRIVING THE AFFECTED VEHICLES IN HEAVY RAIN OR IN DEEP PUDDLES, THE ALTERNATOR BELT MAY SLIP, CAUSING THE POWER CONTROL MODULE (PCM) TO INCORRECTLY ASSUME FAILURE OF THE CHARGING SYSTEM. ONCE THE PCM ASSUMES THAT THE CHARGING SYSTEM HAS FAILED, THE VEHICLE WILL STOP CHARGING AND COULD RESULT IN POOR ACCELERATION, LOSS OF STEERING ASSIST AND WINDSHIELD WIPER OPERATION, AND A POSSIBLE ENGINE STALL, INCREASING THE RISK OF A CRASH."
Complaints 1-50 of 117, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Sep 6, 2016. Source: NHTSA Office of Defects Investigation.