Page 5 of 14 · complaints 201–250 of 686

2010 Mazda Mazda3 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Seats
Filed Jul 19, 2017CA

TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (BROWNING MAZDA IN CERRITOS, CA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 10/23/17 *BF UPDATED 10/24/2017*JS

Seats
Filed Jul 17, 2017GA

TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT STATED SHE RECEIVED THE RECALL NOTIFICATION OVER 2 MONTHS AGO. THE DEALER ( FIVE STAR MAZDA 3068 RIVERSIDE DR, MACON GA, 31210) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR TO CALL BACK IN A FEW MONTHS, WHEN THE CONTACT CALLED BACK IN JULY SHE WAS INFORMED PARTS WERE STILL UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Unknown or Other
Filed Jul 13, 2017NC

THE DASH BOARD IS MELTING.

Structure › Body
Filed Jul 10, 2017OK

THE DASH BOARD HAS STARTED TO MELT AND BECOME VERY STICKY AND SHINY. THE SHINY REFLECTION FROM THE DASHBOARD CREATES A GLARE ON THE WINDSHIELD MAKING IT DIFFICULT TO SEE WHEN IT IS SUNNY OUTSIDE.

Service Brakes
Filed Jul 7, 201785,000 milesCO

THE CAR WILL INTERMITTENTLY NOT SHIFT OUT OF PARK DUE TO THE SHIFT LOCK NOT RELEASING PROPERLY, AND THE STOP LIGHTS AND HORN ARE NOT FUNCTIONING PROPERLY AS WELL. THIS SEAMS TO BE TYPICAL OF THE MAZDA3'S DUE TO THE HORN SHORTING THE FUSE AND THE BRAKE SWITCH GOING BAD, AND DEFINITELY MAKES THE CAR MORE ACCIDENT PRONE. OTHERS SEAM TO REPORT THE CRUISE CONTROL FUNCTIONS STOP WORKING DUE TO THE SAME FUSE BEING USED FOR STOP LIGHTS AND THE CRUISE CONTROL FUNCTION.

Visibility/Wiper
Filed Jun 21, 2017TX

MY DASH HAS GLARE FROM DASH MELT

Seats
Filed Jun 14, 2017LA

TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING UNKNOWN SPEEDS, THE SEAT DETACHED FROM THE BRACKETS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS). THE CONTACT CALLED A LOCAL DEALER (DIAMOND MAZDA LOCATED AT 10968 AIRLINE HIGHWAY BATON ROUGE, LA 70816 225-295-3900) AND WAS INFORMED THAT THEY WERE NO LONGER IN BUSINESS AFTER SEVERAL ATTEMPTED PHONE CALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Power Train
Filed Jun 9, 201730,330 milesDC

SIMILAR TO COMPLAINTS I HAVE SEEN FROM OTHER OWNERS OF THIS CAR, CLUTCH UNEXPECTEDLY GAVE OUT AROUND 30,000 MILES. DRIVER WAS PROFICIENT IN MANUAL TRANSMISSION AND INCIDENTS WOULD SUGGEST A CLUTCH PROBLEM UNTIL CLUTCH FAILED AND CAR COULD NOT ACCELERATE ON HIGHWAY.

Seats
Filed Jun 7, 201734,355 milesIL

TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT THE DRIVER'S SEAT FAILED. THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE AT NAPLETON SUBARU MAZDA INC (1555 EAST RAND ROAD ARLINGTON HEIGHTS, ILLINOIS 60004, PHONE: 847-255-5700). THE DRIVER'S SEAT WAS INSPECTED DUE TO FEELING LOOSE WHILE DRIVING. IT WAS DISCOVERED THAT THE DRIVER'S SEAT LINKAGE FAILED. THE CONTACT WAS INFORMED THAT THE DRIVER'S SEAT WAS A POWER SEAT AND NOT MANUAL; THEREFORE, THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS). THE RECALL ONLY INCLUDED THE MANUAL SEATS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 34,355. UPDATED 07/18/17*LJ *JS

Electrical System
Filed Jun 4, 2017107,000 milesTX

ONE OF THE TWO ELECTRICALS BROKE LOOSE THAT'S CONNECTED TO THE BATTERY THAT STARTS THE CAR. MY CAR LITERALLY STALLED OUT ON ME IN THE MIDDLE OF AN INTERSECTION. I WAS ALMOST HIT BECAUSE OF THAT. ANOTHER ISSUE IS MY RIGHT BACK TIRE. ONE OF THE LUG NUTS WON'T COME OFF AND THAT IS A SAFETY ISSUE. IF SOMETHING HAPPENS TO MY TIRE, I'M NOT GOING TO BE ABLE TO GET A NEW TIRE TO REPLACE THE OLD ONE. ANOTHER ISSUE IS THE LIGHT ON THE CEILING OF MY CAR BROKE. THE WIRES ARE EXPOSED. MY DASHBOARD IN MY CAR IS ALSO MELTING.

Service Brakes
Filed Jun 1, 201728,544 milesCA

ABS LIGHT COMES ON INTERMITTENTLY WHEN DRIVING. DSC (STABILITY CONTROL) LIGHT ALSO COMES ON, SINCE IT RELIES ON ABS WORKING TO BE EFFECTIVE. IN THIS MODE, HYDRAULIC BRAKE FUNCTIONS REMAIN, BUT SAFETY IS REDUCED WITHOUT ABS ACTIVE: DIRECTIONAL CONTROL IN A SKID IS NOW NON-EXISTENT, AND EMERGENCY SWERVES CAN BECOME WILD AND HIGHLY ERRATIC. SAFELY HANDLING EMERGENCY OR EVASIVE MANEUVERS IS SIGNIFICANTLY REDUCED. DIAGNOSTIC CODES IN THE CAR'S COMPUTER SHOW C0020, U0415

Wheels
Filed May 22, 201780,000 milesFL

IN THE LAST YEAR AND A HALF, SINCE JULY 2015, I HAVE REPLACED THREE TIRE MONITORING VALVES ON MY 2010 MAZDA 3. THIS MORNING I WENT TO DRIVE MY CAR THE MONITOR WARNING LIGHT CAME ON THE DASH. THIS WILL BE THE FOURTH REPLACEMENT. AND THE REPAIR IS NOT CHEAP THROUGH THE DEALER. IT IS ABOUT $200 FOR EACH VALVE. I READ SOME BAD EXPERIENCES WHERE PEOPLE HAVE HAD A TIRE BLOW OUT. I PRAY THAT DOES NOT HAPPEN TO ME.

Seats
Filed May 17, 2017IL

TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT THEY WERE NOT AWARE WHEN PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Seats
Filed May 16, 2017MD

TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/13/17*LJ THE CONSUMER STATED AS OF JUNE 19, 2017 THE VEHICLE STIL HAD NOT BEEN REPAIRED. UPDATED 08/15/2017*JS

Structure › Body
Filed May 14, 2017TX

RECALL 16V-644 ISSUED SEPTEMBER 6 OF 2016. NOW, 8 MONTHS LATER, THERE ARE STILL 'LIMITED' PARTS AVAILABLE TO IMPLEMENT THE RECALL AND I AM UNABLE TO HAVE THE RECALL COMPLETED ON MY AFFECTED VEHICLE. I BELIEVE THIS INDICATES THAT MAZDA IS NOT RESOLVING THE RECALL IN A TIMELY MANNER.

Air BagsCrash1 injured
Filed May 12, 201775,000 milesWA

TAKATA RECALL RELATED ACCIDENT HAPPENED 10/31/2014. THERE WAS NO AIRBAG RECALL AT THIS TIME. I WAS HIT ON THE DRIVERS SIDE CLASSIC T-BANE ACCIDENT. THE AIRBAG DEPLOYMENT CAUSED MORE DAMAGE THAN THE FORCE OF THE ACTUAL ACCIDENT. THE SIDE CURTAIN AIRBAG DEPLOYED. THE OTHER DRIVER WAS TRAVELING 20-30 MPH AT IMPACT. I WAS UNCONCIOUS FOR APPROX 30 SECONDS TO 1MIN AND I COULDN'T REMEMBER MY ADDRESS FOR THE FIRST 15-20 MINUTES AFTER THE ACCIDENT. POLICE WERE NOTIFIED AND SHOWED TO THE SCENE. I WAS UNABLE TO HEAR THE REST OF THE DAY FROM MY L EAR ( WHICH I WAS TOLD BY THE ER PROVIDER IS NORMAL FOR THE AIRBAG GOING OFF IS LIKE A CONCUSSION GRENADE) AND HAD MUFFLED HEARING THE NEXT 4-5 DAYS. I ALSO HAD A COLD WET FEELING DOWN THE L SIDE OF MY FACE ( LIKE THERE WAS BLOOD RUNNING DOWN MY FACE, BUT THERE WAS NO LACERATION.) THE ER REFERRED ME TO FOLLOW UP WITH A PCP. I SAW A PROVIDER WHEN I COULD AFTERWARD AS I COULDN'T OPEN MY MOUTH FOR 5-7 DAYS AFTER THE DAY OF THE ACCIDENT. I WAS REFERRED TO ENT TO FOLLOW UP CONCERNING POSSIBLE BROKEN JAW/FACIAL FRACTURES BREAKS. I STILL HAVE COMPLICATIONS WITH MY JAW AND FACIAL NUMBNESS ON THE L SIDE. I WAS TOLD THIS WILL NEVER GO AWAY AND IS UNABLE TO BE OPERATED ON.

Seat Belts
Filed May 8, 2017120,000 milesMD

TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT BUCKLE FAILED. THE PASSENGER ATTEMPTED TO UNFASTEN THE SEAT BELT, BUT THE BUCKLE FAILED TO UNLOCK AND FORCEFULLY SECURED THE PASSENGER. THE CONTACT HAD TO CUT THE SEAT BELT IN ORDER TO RELEASE THE PASSENGER. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000.

Structure
Filed May 3, 2017NC

TL* THE CONTACT OWNS A 2010 MAZDA 3. WHENEVER THE BRAKE OR ACCELERATOR PEDALS WERE DEPRESSED, THE DRIVER SEAT MOVED OUT OF POSITION AND SLID BACKWARDS INTO THE REAR DRIVER SIDE SEAT. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V082000 (SEATS) AND 16V644000 (STRUCTURE). THE MANUFACTURER ADVISED THE CONTACT TO CALL A DEALER. THE DEALER SCHEDULED AN APPOINTMENT AND THE MANUFACTURER'S NOTICE INDICATED THAT A LOANER VEHICLE WOULD BE PROVIDED; HOWEVER, IT WAS NOT AVAILABLE TO THE CONTACT. THE MANUFACTURER WAS CALLED AGAIN ALONG WITH TWO ADDITIONAL DEALERS WHO WERE UNABLE TO PROVIDE REASONABLE ACCOMMODATIONS. THE CONTACT WAS UNCERTAIN AS TO WHEN THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Seats
Filed May 1, 201749,000 milesWA

FRONT LEFT SEAT SUPPORT UNDER DRIVER'S SEAT BROKE LOOSE, CAUSING ENTIRE SEAT TO TILT BACKWARD DURING ACCELERATION ON A CITY STREET. ONLY A FIRM GRIP ON THE STEERING WHEEL PREVENTED ME FROM LOSING CONTROL OF THE VEHICLE. ONLY AFTER SEARCHING ON THE WEB DID I FIND AN EXISTING RECALL FOR SEAT "INSPECTION". NO CONTACT FROM MANUFACTURER ABOUT THIS RECALL.

Seats
Filed Apr 30, 2017120,180 milesIN

GOT IN MY CAR, STARTED BACKING OUT OF THE DRIVEWAY, HEARD A LOUD POP UNDER THE DRIVER'S SEAT, AND NOTICED THE FRONT LEFT PART OF THE SEAT WAS PULLING UP FROM THE FRAME BY AN INCH OR TWO. UPON CLOSER INSPECTION I NOTICED THE WELD THAT SECURES THE SEAT TO THE FRAME BROKE. I AM NOT A LARGE GUY (~170 LBS) NOR AM I ROUGH WITH THE SEAT. AFTER A BIT OF SEARCHING, IT SEEMS THIS IS A RATHER WIDESPREAD ISSUE WITH 2010 MAZDA 3S AND IT OBVIOUSLY A SAFETY CONCERN.

Structure › Body
Filed Apr 9, 2017TX

THE DASHBOARD IS DETERIORATING AND IS TURNING SOFT AND GOOEY. IT CAN EASILY BE GOUGED BY A FINGERNAIL.

Unknown or Other
Filed Apr 4, 201787,000 milesOH

I WAS DRIVING ON AN INTERSTATE AT 11:30 AM, APPROXIMATELY 65 MPH, 59F ON 3/29/17. I HEARD A LOUD NOISE (LIKE A GUNSHOT), AND SAW THAT MY SUNROOF HAD SHATTERED, AND GLASS WAS ON THE INTERIOR OF MY CAR, AS THE VISOR WAS OPEN (SUNROOF WAS CLOSED). I WAS ABLE TO PULL OVER AND ASSESS THE DAMAGE, NOTING NO PHYSICAL HARM TO MYSELF, AND ONLY MINOR DAMAGE (PAINT CHIPS) TO MY CAR. I WAS NOT DRIVING UNDER AN UNDERPASS, AND WHILE THERE WAS OTHER TRAFFIC ON THE INTERSTATE, IT WAS ORDINARY TRAFFIC, AND THERE WAS NO CONSTRUCTION IN THE AREA.

Engine
Filed Mar 29, 2017106,000 milesTX

TL* THE CONTACT OWNS A 2010 MAZDA 3. AT TIMES, WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT CLUSTER AND THE VEHICLE SEIZED AND HAD TO BE RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THERE WAS AN UNKNOWN RECALL ASSOCIATED WITH THE VEHICLE. THE FAILURE MILEAGE WAS 106,000.

Structure › Body
Filed Mar 20, 2017105,000 milesAL

TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE THE VEHICLE WAS PARKED, THE DASHBOARD BECAME STICKY AND MELTED INTO A SMOOTH SURFACE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

Seats
Filed Mar 20, 2017177,000 milesCA

MAZDA RECALL #: 0917B NHTSA RECALL #: 17V-082 WHILE CAR WAS OFF/STATIONARY, I SAT IN THE DRIVER'S SEAT AND HEARD A POP AS THE SEAT ROCKED BACKWARD. LOOKED UNDER THE SEAT AND SAW THAT TWO BRACKETS HAD SNAPPED. IT NOW FORCES AN UNSAFE DRIVING POSITION SINCE THE SEAT NO LONGER STAYS IN PLACE. IT LEANS BACKWARDS FREELY AND IS CLEARLY UNSAFE FOR DRIVING BECAUSE THERE IS NO SUPPORT WHATSOEVER FOR THE DRIVER. IT WAS PARKED IN MY DRIVEWAY. I CONTACTED MAZDA FACTORY SERVICE AFTER HAVING A LOCAL SERVICE CENTER INSPECT THE PROBLEM AND THEY DETERMINED THAT IT IS NOT A PART OF THE RECALL. I WOULD LIKE TO KNOW HOW THIS HAPPENS AND HOW IT IS POSSIBLE THAT IT IS UNRELATED TO THIS RECALL.

Seats1 injured
Filed Mar 20, 201738,010 milesNJ

DRIVERS SEAT BROKE FROM FRAME RAILS. FIRST THE PLASTIC PUSH PIN SCEWS THAT ATTACHES POWER SEAT TO HEIGHT ADJUSTMENT RAILS SNAPPED, COLLAPSING ONE SIDE OF DRIVERS SEAT. THEN THE FRAME RAIL ON THAT SIDE SNAPPED INTO PIECES. WHEN TRAFFIC LIGHT TURNED GREEN, I STARTED FORWARD AND SEAT COLLAPSED ON MY LEFT SIDE, THEN I HEARD A POP AND SEAT FLIPPED BACK, ALMOST CAUSING ME TO CRASH. WHEN I TOOK CAR TO MAZDA SERVICE, THE TECHS SHOWED ME DOZENS OF MAZDA CARS IN SERVICE BAYS WITH THE SAME PROBLEM. I WAS TOLD THIS GOES BACK TO 2002. MAZDA JAPAN STATES: WE ACKNOWLEDGE THE PROBLEM, BUT MAZDA SEATS ARE NOT MADE FOR LARGE AMERICAN BODIES, BUT FOR THE AVERAGE SMALLER, LIGHTER AND DELICATE JAPANESE PERSON. IN FEB,2017, MAZDA ISSUED A RECALL ON SOME CARS FOR THE SEAT FRAME COLLAPSING, BUT MY CAR AND MOST OTHER MAZDA CARS ARE NOT INCLUDED IN THIS RECALL. PLEASE CHECK OUT ANY MAZDA SERVICE DEPT. AND ASK FOR RECORDS OF SNAPPED FRONT SEAT FRAMES AND SEAT FRAME SCREWS POPPING OUT , COLLAPSING THE SEATS. PLEASE REQUIRE MAZDA WELD IN NEW FRAME RAILS AND INSTALL CORRECT NUMBER OF SEAT ATTACHMENT SCREWS, AND OR REPLACE SEATS ASSEMBLIES WITH ONES THAT DON'T BREAK FROM NORMAL USAGE. WITHOUT A RECALL MAZDA CHARGES OVER $1100 TO REPLACE POWER SEAT FRAME, WITH NO GUARANTEE THE REPLACEMENT FRAME WONT BREAK WHEN YOU SEAT IN CAR THE FIRST TIME BECAUSE THAT'S HOW MAZDA BUILDS THE SEAT FRAMES! THAT'S TRAGIC.

Unknown or Other
Filed Mar 14, 2017SC

MY DASHBOARD IS MELTING. IT PRODUCES A TERRIBLE GLARE WHEN THE SUN IS OUT AND MAKES IT HARD TO SEE OUT OF THE WINDSHIELD.

Steering
Filed Mar 8, 201767,000 milesUT

MY DAUGHTER RECENTLY PURCHASED A USED 2010 MAZDA 3. IN THE LAST 3 WEEKS HER POWER STEERING LIGHT ILLUMINATES INTERMITTENTLY AND HER POWER STEERING THEN DOES NOT WORK. THE MAJORITY OF THE TIME THE CAR IS STATIONARY AND SHE HAS NOTICED IF SHE TURNS THE CAR OFF AND RESTARTS IT SEVERAL TIMES HER POWER STEERING STARTS TO WORK AGAIN. THE VEHICLE IS VERY HARD TO CONTROL WHEN THIS HAPPENS WHILE DRIVING AND I AM VERY CONCERNED WITH THIS BECAUSE SHE WEIGHTS 80 LBS. WE HAVE HAD THE VEHICLE AT THE SHOP ON THREE DIFFERENT OCCASIONS TO RESOLVE THE ISSUE BUT WITH IT DOING IT INTERMITTENTLY THE SHOPS CANNOT IDENTIFY THE SPECIFIC CAUSE. TWO DIFFERENT SHOPS BELIEVE IT IS THE POWER STEERING PUMP. I HAVE READ UP ON THIS ISSUE AND AM AWARE OF THE RECALLS BUT 2010'S ARE NOT INCLUDED.

Air Bags
Filed Mar 6, 201758,000 milesNY

I ENTERED MY CAR FIRST THING IN THE MORNING (AFTER A FAIRLY COLD NIGHT). THE CAR WAS STATIONARY OVERNIGHT SITTING IN MY DRIVEWAY. I LOOKED OVER TO MY LEFT AND ON THE DASHBOARD OF THE PASSENGER SIDE, THERE WAS AN CRACK ABOUT 6-7 INCHES LONG ON TOP OF WHERE THE AIRBAG SITS. IN THE LIGHT, IT APPEARS THAT THE CRACK WILL SPREAD TO THE LEFT AND GROW SUBSTANTIALLY IN LENGTH/WIDTH. I AM VERY CONCERNED THAT THIS COULD POTENTIALLY BECOME AN INHIBITOR TO MAKING THE PASSENGER FUNCTION PROPERLY.

Seats
Filed Feb 27, 2017100,000 milesTN

TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT WHILE MAKING A RIGHT AT LOW SPEEDS, THE FRONT DRIVER SIDE SEAT SEPARATED FROM THE BASE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THERE WERE NO INJURIES SUSTAINED DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 17V082000 (SEATS). THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Engine1 injured
Filed Feb 15, 2017FL

TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING 65 MPH, THE VEHICLE JERKED FORWARD AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. AS A RESULT, THE DRIVER SUSTAINED WHIPLASH THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Unknown or Other
Filed Feb 12, 2017136,000 milesTN

THE DASHBOARD HAS STICKY AREA THAT CANNOT BE CLEANED. GLARE FROM THE SUN OR LIGHTS MAKES IT VERY HARD TO SEE. IT'S LIKE LIGHT SHINNING OFF OF GLASS.

Power Train
Filed Jan 30, 201777,000 milesVA

STEERING WHEEL, AT ANY SPEED, MOVES SLIGHTLY FROM SIDE TO SIDE CAUSING IT TO BE CROOKED. ALIGNMENTS AND BALANCING HAS NOT SOLVED THE PROBLEM. THE WHEEL IS LOOSE IN STEERING AND INCREASINGLY SCARY SINCE IT IS SLIGHTLY CROOKED AND CAN BE VERY HARD TO KEEP THE CAR FROM OVER STEERING EVEN WHEN DRIVING STRAIGHT ON A PERFECTLY PAVED ROAD. I'M AFRAID THE STEERING PUMP IS CORRODING. PLEASE INVESTIGATE AS NEWER MODELS AND MAZDA IN JAPAN HAD A MAJOR RECALL FOR THIS VERY ISSUE. PLEASE DO A US RECALL AS IT'S DEFINITELY A SAFETY ISSUE AND VERY UNPREDICTABLE ESPECIALLY ON CURVY OR BUMPY ROADS. *TR

Service Brakes
Filed Jan 5, 201760,573 milesNC

ABS FAILURE, LIGHT CAME ON IN EARLY 2015. PROBLEMS W/GARDEN CITY MAZDA DEALER & SERVICE W/SHOTTY BUSINESS PRACTICES, SO NEVER WENT BACK TO ANY MAZDA DEALER FOR SERVICE. DID ALL THE REQUIRED SERVICE SINCE PURCHASED NEW IN 2010 UNTIL NOW. HAVE BEEN IN CONTACT W/MAZDA JAPAN, USA, & STEVENSON MAZDA IN JACKSONVILLE, NC WHERE MY DAUGHTER DRIVES SAID MAZDA EVERYDAY W/HER SONS, 4 MONTHS & 2.5 YEARS OLD. THE ABS SYSTEM LIGHT INDICATES A FAULTY SYSTEM & THIS VEHICLE HAS BEEN DETERMINED TO HAVE THE FAULTY PART. MAZDA JAPAN/USA SAID THEY WOULD PAY 50% OF PART COST & STEVENSON MAZDA IN JACKSONVILLE, NC WOULD PAY 50% TOTAL COST=$600 OF $1200. FAMILY TIRE & AUTO SERVICE, WHO ALERTED US OF PROBLEM ON 12/28/2015 (OUTSIDE OF WARRANTY) WOULD REPAIR FOR $800. SINCE THIS IS A SAFETY HAZARD , DISABLES ABS SYSTEM, IT SHOULD HAVE BEEN A RECALL NOT A TBS & ALL CONSUMERS WOULD HAVE BEEN NOTIFIED!!! HAVE ALL PAPERWORK FROM ALL ON THIS HAZARD & KNOW THERE ARE MANY OF THESE VEHICLES ON OUR NATION'S ROADS W/SAME HAZARD. NEED YOUR IMMEDIATE ATTENTION & HELP TO RESOLVE THIS MATTER SO WE CONSUMERS ARE PROTECTED FROM THE AUTO INDUSTRY. YOURS, [XXX] PS: TOO MANY FILES TO UPLOAD BUT CAN SEND OR FAX? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Structure › Body
Filed Jan 4, 201749,000 milesFL

I RECEIVED A SAFETY RECALL REGARDING LIFT GATE DAMPERS BACK IN OCTOBER 2016. I CALLED TO CHECK ON IT AND GUNTHER MAZDA SERVICE DEPT DID NOT HAVE THE PART AVAILABLE. WENT FOR AN UNRELATED PROBLEM IN DECEMBER TO HAVE IT DIAGNOSED AND I FIGURED SINCE I WAS GOING TO BE WITHOUT A CAR FOR A DAY OR TWO, I MIGHT AS WELL TAKE CARE OF THE RECALL. THEY STILL DID NOT HAVE THE PART, THEY TOLD ME TO CALL BACK IN FEBRUARY. I AM NOT SURE HOW LONG AFTER A RECALL IS A MANUFATURER SUPPOSED TO PROVIDE WITH A SOLUTION, BUT 4 MONTHS SEEMS LONG. I HAVE NOT HAVE A PROBLEM WITH THE GATE, BUT I DON'T WANT TO WAIT UNTIL I HAVE IT OR IGNORE THE RECALL EITHER.

Power Train
Filed Jan 4, 201753,000 milesFL

CLUTCH NEEDS REPLACEMENT AS PER MAZDA SERVICE DEPARTMENT. CAR IS 6 YEARS OLD AND HAS 53000 APROX. I HAVE READ BLOGS ABOUT THIS BEING A COMMON PROBLEM FOR CERTAIN MAZDAS BETWEEN 2009 -2012.

Visibility/Wiper
Filed Dec 31, 2016165,000 milesFL

THE DASHBOARD IS MELTED AND STICKY AND THAT MAKES IT BRIGHT WITH THE SUN AND REFLECTED IN THE GLASS INTERNALLY AND MAKES DAY DRIVING VERY DIFFICULT.

Electrical System
Filed Dec 14, 201699,000 milesOH

MY MAZDA 3 WILL NOT START. I TOOK MY VEHICLE TO A MAZDA DEALERSHIP AND THEY GAVE A ME A DESCRIPTION OF MY ISSUE AND RESOLUTION (MY ISSUE: BATTERY CABLE SHORTED AND SPLIT IN HALF DUE TO A DEFAULT WIRE HARNESS). I GOOGLED THE PART NUMBER AND I NOTICED A RECALL ON MY CAR RELATED TO THE SAME EXACT PART. RECALL # 09V12600 MAZDA IS NOW TELLING ME MY ISSUE IS NOT COVERED UNDER THE RECALL BECAUSE MY VIN DOES NOT SHOW IT HAS BEEN RECALLED. MY CONFUSION IS AS FOLLOWS; THE ISSUE IS THE SAME, THE RESOLUTION IS THE SAME, THE PART NUMBER IS THE SAME, THE VEHICLE IS THE SAME (MODEL AND YEAR). I REALLY NEED YOUR HELP IN RESOLVING MY ISSUE. MAZDA IS CHARGING $1400 FOR THE FIX, I AM LOOKING ANY HELP FROM NHTSA PLEASE, TO HELP RESOLVE MY ISSUE AND HAVE MY ISSUE BE COVERED UNDER A RECALL. THE RECALL STATES POTENTIAL IMPACT OF 25,400 VEHICLES (LEAVING THE DOOR OPEN FOR MORE OR LESS VEHICLES). I AM LUCKY THE SHORT DID NOT CAUSE A FIRE, I NEED YOUR HELP TO ENSURE THE ISSUE DOES NOT OCCUR AGAIN. LOOKING FOR ANY GOOD FAITH THANK YOU VERY MUCH FOR YOU HELP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Seats
Filed Dec 14, 2016FL

THE BRACKET WHICH HOLDS THE DRIVERS SEAT TO THE FRAME IS BROKEN. SEAT ROCKS BACK AND FORTH DURING DRIVING. THIS IS A VERY DANGEROUS FLAW IN MANUFACTURING AND IF I'M IN AN ACCIDENT MY SEAT WILL END UP IN THE BACK SEAT MAKING MY SEAT BELT USELESS. I SEE MANY COMPLAINTS ABOUT THIS DEFECT. PLEASE MAKE THIS A RECALL FOR MAZDA. A VERY EXPENSIVE FIX OTHERWISE. *TR

Seats
Filed Dec 6, 201675,300 milesTX

WHILE DRIVING AT ROUGHLY 40 MPH, I HEARD A "POP" FROM THE DRIVER SEAT AREA. THE SEAT STARTED ROCKING SIGNIFICANTLY WHEN THE CAR CHANGED SPEED. THIS WAS DISTRACTING AND AFFECTED MY ABILITY TO STEER, A SAFETY CONCERN. THE PROBLEM WAS A "FRONT SEAT ADJUSTER UNIT" WHICH THE DEALER REPLACED AT A COST OF ROUGHLY $900.00. *TR

SteeringCrash
Filed Nov 21, 2016105,310 milesDE

TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE COLLIDED INTO A STREET SIGN AND FRACTURED THE PASSENGER SIDE MIRROR. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING ANGLE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,310.

Unknown or Other
Filed Nov 20, 201654,000 milesPA

TIRE DEFLATED IN SECONDS WHILE DRIVING. REPLACING A CORRODED VALVE STEM AND TPMS. THIS SHOULD BE A SAFETY RECALL AFTER READING HUNDREDS OF COMPLAINTS WITH THE SAME ISSUE ON CARS THAT ARE ONLY A FEW YEARS OLD. THIS IS A MAJOR SAFETY ISSUE!!

Seats
Filed Nov 5, 201665,000 milesCT

THE SWING ARM THAT ATTACHES THE DRIVER'S SEAT TO THE LEFT-SIDE SEAT RUNNER UNEXPECTEDLY DETACHED. CLOSE INSPECTION REVEALED THAT THIS WAS CAUSED BY A WELD FAILURE / METAL FATIGUE AT THE POINT WHERE THE ARM WAS WELDED TO THE ROD THAT RUNS BELOW THE CUSHION. THE SEAT IS NOW UNSTABLE AND ROCKS IN AN ALARMING WAY, BOTH WHEN ACCELERATING, DECELERATING OR STATIONARY.

Power Train
Filed Oct 4, 2016110,000 milesKY

TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING APPROXIMATELY 70 MPH, THE SERVICE TRANSMISSION INDICATOR ILLUMINATED AND THE VEHICLE SUDDENLY FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRACTION CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

Unknown or Other
Filed Sep 29, 201690,000 milesGA

TAKATA RECALL ---STICKY DASHBOARD WHICH IS MELTING AND WHEN DRIVING THE REFLECTION FROM THE GLARE OF THE STICKY DASHBOARD ON THE WINDSHIELD MAKES IT HARD TO SEE WHEN DRIVING, A LOT OF TIMES I CANT SEE DEPENDING ON HOW THE SUN IS SHINING I HAVE TO SLOW DOWN OR HIT MY BRAKES..VERY SCARY... JUST WANT THIS DOCUMENTED IN CASE AN ACCIDENT HAPPENS

Electrical System
Filed Sep 24, 20161,433,378 milesNY

I HAVE TWO REMOTES FOR THE CAR. THEY BOTH WORK JUST FINE UNTIL LAST WEEK. ONE KEY WOULDN'T START THE CAR THE SECURITY LOCK SYMBOL SHOW UP. THE DASHBOARD LIGHT UP THE RADIO TURN ON THE AIR CONDITIONER AS WELL. BUT IT WOULD NOT START THE CAR. I WOULD HAVE INSERT THE OTHER KEY TO TURN ON THE CAR. THEN A FEW DAYS LATER THE OTHER KEY WOULDN'T WORK. IT'S DOES THE AS THE OTHER KEY. I HAVE TO CARRY BOTH SETS JUST IN CASE ONE WOULD WORK.

Steering
Filed Sep 21, 2016103,000 milesOK

TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING 40-45 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE BECAME DIFFICULT TO OPERATE SAFELY. THE CONTACT STATED THAT THE ELECTRONIC POWER STEERING PUMP WAS REPLACED AT 98,000 MILES; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

Steering
Filed Sep 19, 201665,000 milesNY

MY POWER STEERING SUDDENLY GAVE OUT WHILE DRIVING ON A CITY STREET. IT IS NO LONGER WORKING. I WAS TOLD BY A MECHANIC THAT THE POWER STEERING HYDRAULIC PUMP NEEDED TO BE REPLACED. IT WAS REPLACED BUT THE POWER STEERING IS STILL NOT FUNCTIONING. IT'S EXACTLY THE SAME. THERE WAS AND IS NO LIGHT LIT UP ON MY DASHBOARD INDICATING A POWER STEERING FAILURE; YET THE POWER STEERING IS NOT WORKING AT ALL. THE CAR MUST BE STEERED WITH MANUAL FORCE/MUSCLE, ESPECIALLY WHEN DRIVING SLOWLY OR WHEN STOPPED.

Seats
Filed Sep 13, 2016118,000 milesMD

TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE FRONT DRIVER'S SIDE SEAT TILTED FORWARD INDEPENDENTLY AND THEN DETACHED FROM THE TRACK. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000. THE VIN WAS UNAVAILABLE.

Structure › Body
Filed Sep 12, 201615,000 milesCA

MY DASHBOARD IS MELTING AND CAUSING A DANGEROUS GLARE DURING DAY TIME DRIVING. 60% OF THE TOP DASH IS MELTING AND DOES NOT DRY OR GO BACK TO NORMAL. ALWAYS STICKY AND DANGEROUS DURING SUNNY DAYS DUE TO GLARE REFLECTING OFF MELTED SURFACE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Mazda Mazda3 → · Every Mazda3 year → · How the figures are calculated →