NHTSA attached 3 advisories to recalls on this vehicle. Advisories apply to specific production runs — check your VIN with the manufacturer or at nhtsa.gov/recalls before driving it.
When it fails
06100061,000 milesMedian miles at failure
127 complaints record an odometer reading. Failures cluster around 40,000–50,000 miles.
Most common 2008 Mazda CX-7 problems
74 of the 192 complaints (39%) are about the engine.
Component
Reports
Crashes
Fires
Injuries
Air Bags · airbags
49
2
0
2
Engine
38
0
1
0
Engine and Engine Cooling · engine
24
0
3
0
Suspension
14
0
0
0
Exterior Lighting · headlights
9
0
1
0
Engine and Engine Cooling › Cooling System · engine
6
0
2
0
Electrical System
6
1
1
0
Unknown or Other
5
0
0
0
Power Train · transmission
5
0
0
0
Steering
4
0
0
0
5 safety recalls
Part 573 reports
Air Bags › Frontal › Passenger Side › Inflator Module19V782000Do not drive
Filed Oct 31, 201969,879 vehiclesMazda North American Operations
Defect. Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 1317F. Note: This recall supersedes recalls 16V356 and 17V012.
Air Bags › Frontal › Passenger Side › Inflator Module17V457000Do not drive
Filed Jul 18, 201779,402 vehiclesMazda North American Operations
Defect. Mazda North America Operations (Mazda) is recalling certain 2012 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Mazda is recalling certain 2009 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Mazda is recalling certain 2007-2008 CX-7 and CX-9 sold, or ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy. Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the front passenger side air bag inflator with an alternate inflator, free of charge. The recall began October 4, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 17V-012.
Air Bags › Frontal › Passenger Side › Inflator Module17V429000Do not drive
Filed Jun 29, 2017205,377 vehiclesMazda North American Operations
Defect. Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy. Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the passenger frontal air bag inflator with an alternate inflator, free of charge. The recall began on August 30, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 16V356 and all vehicles that were not remedied under that campaign are now covered by this one.
Suspension › Front › Control Arm › Lower Ball Joint16V593000
Filed Aug 11, 2016190,102 vehiclesMazda North American Operations
Defect. Mazda North American Operations (Mazda) is recalling certain model year 2007-2012 Mazda CX-7 vehicles manufactured February 14, 2006, to May 9, 2012. In the affected vehicles, water may enter the front suspension ball joint fittings. If the water is contaminated with salt, such as from driving on snowy roads that have been treated, the ball joint may corrode and separate from the lower control arm, resulting in a loss of steering control.
Risk. A loss of steering control can increase the risk of a crash.
Remedy. Mazda will notify owners, and dealers will replace both front lower control arms, free of charge. As a priority, Mazda will first address all affected 2007-2008 vehicles as well as 2009-2011 vehicles currently registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia. West Virginia, Wisconsin, and the District of Columbia. The remaining vehicles will be addressed as parts are available. The recall began September 20, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9716H.
Defect. THULE, INC. IS RECALLING 2,323 OWNER-INSTALLED ROOF-MOUNTED FIT KITS, MODELS 3068 AND 3069, MANUFACTURED BETWEEN JANUARY 1, 2008 AND FEBRUARY 28, 2009 THAT ARE USED WITH THULE PODIUM FOOT PACKS, MODELS 460 AND 460R. THESE FIT KITS WERE SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE BOLT(S) USED TO SECURE THE FOOT TO THE VEHICLE WAS MANUFACTURED TO A HARDNESS THAT MAY CAUSE THE BOLT(S) TO BE BRITTLE AND POTENTIALLY BREAK UNDER STRESS.
Risk. THIS MAY RESULT IN THE BOLT(S) SNAPPING OFF DURING USE OR WITHOUT A LOAD. THE UNSECURED RACK AND LOAD CAN THEN COME LOOSE WHILE DRIVING CREATING A POTENTIAL ROAD HAZARD, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy. THULE WILL MAIL A RETRO FIT KIT ALONG WITH REPAIR INSTRUCTIONS TO OWNERS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 13, 2009. OWNERS MAY CONTACT THULE TOLL-FREE AT 1-800-238-2388.
All 5 campaigns on file, newest first.
What owners reported
Newest filings
Service Brakes
Filed Oct 20, 2026TX
Ball joints , control arms , wheel barrings broke into pieces. Tire was angled in grinding on the brakes and rotor. It was bought at a auction from a previous auction buyer. I bought a new frame for the back due to it being bent. I also replaced the exhaust pipe it was cut into pieces. I was very concerned with the lower control arm parts being warn out. The dangers of the ball joints or the barring falling apart would have left me in a dier tragedy. I did have a mechanic replace the parts. He did damage to them so I had to uninstall parts and assemble them as precise as should be. I also had to leave my car there was no way I was able to move it without a part busting off. It is being maintained part by part . Its a hassle . I do believe parts were being swapped without me knowing. That is very concerning . I also replaced the tire .
Air BagsCrash
Filed Dec 30, 2021NC
NHTSA Campaign ID : 09E011000 Mfg's Report Date : MAR 31, 2009 Component : EQUIPMENT Potential Number Of Units Affected : 2323 Summary : THULE, INC. IS RECALLING 2,323 OWNER-INSTALLED ROOF-MOUNTED FIT KITS, MODELS 3068 AND 3069, MANUFACTURED BETWEEN JANUARY 1, 2008 AND FEBRUARY 28, 2009 THAT ARE USED WITH THULE PODIUM FOOT PACKS, MODELS 460 AND 460R. THESE FIT KITS WERE SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE BOLT(S) USED TO SECURE THE FOOT TO THE VEHICLE WAS MANUFACTURED TO A HARDNESS THAT MAY CAUSE THE BOLT(S) TO BE BRITTLE AND POTENTIALLY BREAK UNDER STRESS. Consequence : THIS MAY RESULT IN THE BOLT(S) SNAPPING OFF DURING USE OR WITHOUT A LOAD. THE UNSECURED RACK AND LOAD CAN THEN COME LOOSE WHILE DRIVING CREATING A POTENTIAL ROAD HAZARD, POSSIBLY RESULTING IN A VEHICLE CRASH. Remedy : THULE WILL MAIL A RETRO FIT KIT ALONG WITH REPAIR INSTRUCTIONS TO OWNERS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 13, 2009. OWNERS MAY CONTACT THULE TOLL-FREE AT 1-800-238-2388. Notes : THIS RECALL ONLY PERTAINS TO THULE AFTERMARKET ROOF MOUNTED LOAD CARRIERS AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON THE LISTED PASSENGER VEHICLES. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV
Electrical SystemFire
Filed Dec 24, 2020126,000 milesGA
CAR HAD BEEN SITTING IN THE DRIVEWAY FOR 2 FULL DAYS WITH NO USE. I WALKED OUTSIDE TO PLACE TRASH IN TRASH BIN AND NOTICED SMOKE COMING FROM THE DRIVERS DOOR. I QUICKLY RAN INSIDE, GRABBED FIRE EXTINGUISHER AND PUT OUT THE FIRE.IT LOOKS LIKE THE FIRE ORIGINATED AT THE WINDOW MOTOR OR THE WINDOW SWITCH PANEL ON THE DRIVERS SIDE DOOR.
Engine
Filed Dec 20, 20201,212,300 milesNC
I ALREADY HAVE A COMPLAINT BUT I FORGOT TO ADD THAT MY AIRBAG LIGHT IS ON AND WON'T COME OFF ALONG WITH MY ENGINE LIGHT IT WON'T EVEN CRANK SINCE WE BROKE DOWN IN THE MIDDLE OF HIGHWAY BECAUSE IDH THE MONEY TO GET IT FIXED AND TRYING TO ASK FOR A RIDE EVERYDAY! THANK YOU SO MUCH
Engine
Filed Dec 9, 2020122,984 milesNC
I WAS DRIVING DOWN THE HIGHWAY AND SUDDENLY I HEAR A LOUD NOISE SOUNDED LIKE I WAS IN A BIG RIG TRUCK THEN ALL OF A SUDDEN IT STARTED TO OVERHEAT B4 I COULD PULL OFF OF HIGHWAY IT CUT OFF RIGHT IN THE HIGHWAY I HAD MY GRANDSON WITH ME AND THANK GOODNESS THERE WAS NOT A LOT OF TRAFFIC OR WE PROBABLY WOULD'VE BEEN DEAD
Air Bags
Filed Oct 12, 2020CA
I DID RECEIVE 2 AIRBAG RECALLS ,I DID VISIT MAZDA DEALERS FOR REPAIR , THEY DID FIXED ,AND WHEN I CHECKED :RESULT 0 UNREPAIRED RECALLS.BUT I RECEIVED STILL MANY RECALL LETTERS.PLEASE REVIEW AND STOP THOSE LETTERS WHICH BOTHER ME.I 'M SO GRATEFUL FOR YOUR HELP. HAVE A GOOD DAY
Exterior Lighting
Filed Sep 19, 202093,000 milesFL
THESE HEADLIGHTS AND TAILLIGHTS AND EVEN INSIDE THE CAR DOME LIGHTS ARE DANGEROUSLY DIM. EVEN WITH LIGHTS ON BRIGHT IT IS DIFFICULT TO SEE
Unknown or Other
Filed Aug 16, 2020130,000 milesCA
TIMING CHAIN IS RATTLING
Air Bags
Filed Jun 25, 202097,000 milesOH
WHEN DRIVING WITH CRUISE CONTROL ON. THE HIGHWAY AT 65 MPH, I TRY TO TURN IT OFF BY DEPRESSING THE BRAKE, THE BRAKE IS STIFF AND WILL NOT DISENGAGE. THE ONLY WAY TO DISENGAGE IS BY PUSHING THE ON OFF BUTTON ON STEERING WHEEL. *TR
Engine
Filed Feb 14, 2020154,000 milesUT
TL* THE CONTACT OWNS A 2008 MAZDA CX7. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CONTACT STATED THAT HER SPOUSE DIAGNOSED THE FAILURE AS A MASS AIR FLOW SENSOR FAILURE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR REPAIRS NOR WAS IT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, THERE WAS NO ASSISTANCE PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.
Suspension
Filed Jan 17, 202025 milesIL
I HAVE A LOT OF PROBLEMS WITH THE SUSPENSION I KNOW THE MAZDA CX 7 HAS A RECALL BEFORE I BUY THIS CAR, HOW I CAN FIND MORE INFORMATION IF THE PREVIOUS OWNER FIXES THE PROBLEM AND ATTEND THE SUSPENSION RECALL ISSUE. I NEED A LETTER TO FIX THIS PROBLEM OR WHO I NEED TO CONTACT. I DON'T FEEL COMFORTABLE DRIVING THIS CAR WITH ALL THE ISSUES I HAVE. IS A SAFETY RISK FOR ME AND MY FAMILY WHENEVER I DRIVE THIS VEHICLE I HEAR A SOUND UNDER IS LIKE SOMETHING IS BROKEN AND IS THE ONLY CAR I HAVE. I HOPE YOU CAN GIVE ME MORE INFO.
Exterior Lighting
Filed Jan 5, 2020100,000 milesIN
BOTH REAR BRAKE LIGHT BULBS MELTED THROUGH THE LIGHT ENCASING.
Exterior Lighting
Filed Jan 15, 2019NY
HEADLIGHTS ARE EXTREMELY DIM. INSIDE HOUSING FOR HEADLIGHTS IS MELTED FROM OVERHEATING, MAKING HEADLIGHTS INEFFECTIVE. DRIVING AT NIGHT IS NOT SAFE AND DOWN RIGHT DANGEROUS. VERY COMMON PROBLEM FOR ALL YEARS OF THIS VEHICLE.
Suspension
Filed Dec 19, 2018149,981 milesWI
MY CX-7 WAS REPAIRED UNDER THE BALL JOINT RECALL. THE BALL JOINT HAD FAILED PRIOR TO GETTING THE BALL JOINT REPLACED. AS A RESULT THERE WERE A LOT MORE REPAIRS THAT WERE REQUIRED. IT HAS BEEN A LITTLE OVER A YEAR SINCE THE BALL JOINTS WERE REPAIRED. REPAIR DATE WAS 1/25/2017. ACCORDING TO MORRIE'S CHIPPEWA VALLEY MAZDA IN LAKE HALLIE, WI, MY LEFT BALL JOINT IS ALREADY LOOSE. IT WAS MY UNDERSTANDING THAT THIS RECALL WAS TO ADDRESS THE BALL JOINTS FAILING PREMATURELY. IT SHOULD HAVE LASTED MORE THAN A YEAR. MAZDA SAYS THERE IS NO WARRANTY FOR THE RECALL REPLACEMENT. WHAT WAS THE POINT OF THE RECALL IF THEY CANNOT FIX THE ISSUE? SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air Bags
Filed Aug 29, 201854,000 milesGA
TAKATA RECALL. WHEN REPLACING THE AIRBAG THE AIRBAG LIGHT ON THE DASH CAME ON. WHEN TAKING THE VEHICLE BACK FOR SECOND AIRBAG REPLACEMENT THE DEALER WAS NOTIFIED THAT THE LIGHT HAD COME ON. THE DEALER STATED THAT IT WAS A COINCIDENCE AND HAD NOTHING TO DO WITH THE FACT THAT THEY HAD JUST WORKED ON THE SYSTEM. I WONDER IF THIS HAS BEEN AN ISSUE AND WHAT IS THE FAIL RATE OF THE SEAT SENSOR AT THE TIME OF WORK BEING DONE OR IF THIS IS A WAY TO RECOUP MONEY FOR THE SERVICE.
Suspension
Filed Aug 10, 2018112,294 milesPA
BOUGHT THE CAR JULY 30 2016. LEFT FRONT CONTROL ARM BROKE CAUSING LOST STEERING AND ADDITIONAL DAMAGE TO THE CAR. HAD THE CAR REPAIRED AT A SHOP JULY 20 2017. GOT A RECALL NOTICE FOR THE SAME ISSUE SEPT 2017. JUST HAD THE CAR REPAIRED AS PER THE RECALL 08/09/2018 BUT NOW MAZDA DOES NOT WANT TO REIMBURSE FOR THE PRIOR REPAIRS MADE SINCE IT WAS AFTER THE AUGUST 10 2016 DATE ON THE RECALL AND CAUSE I DON'T HAVE THE BANK STATEMENT FROM BACK THEN SHOWING IT WAS PAID ON MY VISA. I SENT THEM THE INVOICE FROM THE GARAGE THAT IS CLEARLY MARKED PAID VISA. THE BREAKAGE HAPPENED ON THE STREET I LIVE ON, WIFE AND I WERE ON OUR WAY TO MEET WITH FAMILY FOR SUPPER. THE CAR WAS JUST DRIVEN HOME BY MYSELF FROM WORK ON A 65MPH 4 LANE HIGHWAY LESS THEN A HOUR PRIOR, THANK GOD IT DIDN'T BREAK AT THOSE SPEEDS. THE ROAD MAKES A SLIGHT TURN TO THE RIGHT WHEN I HEARD A BANG AND THE LEFT FRONT CORNER OF THE CAR DROPPED. ONCE I SAFELY GOT THE CAR STOPPED WITH STEERING FOUND THE LEFT FRONT TIRE AT A 90 DEGREE ANGEL WITH THE FENDER ON TOP OF IT. DRIVE SHAFT WAS TORN OUT FROM THE TRANSMISSION AND TIE RODS WERE BENT.
Unknown or Other
Filed Jul 12, 2018110,000 milesAZ
A/C COMPRESSOR WENT OUT. ALL PARTS NEEDED TO REPLACE IS COMPRESSOR/CONDENSER-DRYER/EXPANSION VALVE. TOTAL OF $2778.00 WORKING FINE. STOPPED AT STORE 15 MIN. START BACK UP AND NO A/C
Suspension › Front › Control Arm › Lower Arm
Filed Jan 31, 2018IN
2008 MAZDA CX-7. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS. *LD THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE TOTAL COST OF RECALL REPAIRS AND TOWING. THE CONSUMER IS A LICENSED MECHANIC AND REPAIRED THE LOWER CONTROL ARMS AND THE AIRBAG INFLATOR. *JS
Air Bags
Filed Jan 17, 2018LA
TAKADA RECALL. I HAVE CONTACTED THE MAZDA DEALER IN BOSSIER CITY LA CONCERNING THE RECALLS FOR MY VEHICLE AND THE DEALER STILL HAS NOT RESOLVED THE ISSUES.
Air Bags
Filed Jan 3, 2018151,028 milesMA
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V457000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO LANNAN MAZDA (720 ROGERS ST, LOWELL, MA 01852), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 151,028. PARTS DISTRIBUTION DISCONNECT.
Air Bags
Filed Dec 14, 2017UT
ALSO THE BEARINGS ARE RECALLED. WE RECEIVED TWO LETTERS FROM THE MAZDA RECALL DEPARTMENT, STATEING THE RECALLS.
Air Bags
Filed Nov 10, 2017CA
TAKATA RECALL AND HORN AND PASSENGER DOOR LOCK. I TOOK MY CAR IN FOR THE SUSPENSION RECALL AND AIR BAGS TO GALPIN IN VAN NUYS CA. I GOT THE CAR BACK AND THE SUSPENSION WAS DONE BUT NOT THE PASSENGER AIR BAG. THE REASON FROM THE MAZDA SERVICE MGR WAS SINCE MY PASSENGER DOOR IS BROKEN ( THE LOCK) HE COULD NOT OPEN THE DOOR SO HE DID NOT WORK ON THE AIR BAG. I CAN NOT AFFORD THE 200.00 THAT IT WILL TAKE TO FIX AND REPLACE MY PASSENGER DOOR LOCK. I FEEL THAT I SHOULD HAVE MY DOOR FIXED BY MAZDA AND THEN DO THE REPAIR WORK ON THE RECALLED AIR BAG. THE DOOR LOCK JUST BROKE ON ITS OWN AND I PAID CASH FOR MY CAR BRAND BMW FROM GALPIN. ALSO I WAS DRIVING ON THE FREEWAY AND ALL OF A SUDDEN MY MAZDA EMBLEM IN THE CENTER OF THE STEERING WHEEL BLEW OFF AND LANDED IN NY LAP!! I WAS NOT USING THE HORN. I NOW HAVE NO HORN AND HAVE LOOKED AT THE FUSE AND EVERYTHING ELSE AND NO ONE SEEMS TO KNOW WHAT HAPPEN HERE. YOU CAN SEE THAT MY MAZDA EMBLEM IS BROKEN ALL THE WAY AROUND THIS PIECE?? SOMEONE SAID THAT SINCE THERE IS AN AIR BAG IN THE STEERING WHEEL I NEED TO BUY A NEW STEERING WHEEL? REALLY? I AM A SENIOR ON MY SOCIAL SECURITY RETIREMENT ..I AM NOT ABLE TO HAVE THESE PROBLEMS FIXED AT HUNDREDS AN HUNDEDS OF DOLLARS. HOWEVER IF MY AIR BAG HAS A RECALL AND THEY DIDN'T FIX IT SINCE MY DOOR LOCK IS BROKEN AND THEY COULDN'T OPEN THE DOOR. WHAT WOULD YOU SUGGEST I DO? PLEASE CONTACT ME WITH ANY INFO YOU HAVE AT [XXX] OR EMAIL AT: [ XXX] THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM
Engine
Filed Nov 7, 2017NY
THERE WAS BLUE SMOKE IN 2013 AND THE ENGINE OIL HAD BEEN BURNED TO NEARLY EMPTY. IT WAS FIXED WITH MY OWN POCKET BUT IN HAPPEN AGAIN. FYI, THE FIRST TIME IT HAPPENED AT ALMOST 40,000 MILES AND RIGHT NOW IS 62000MILES. RIGHT NOW THERE IS A PROBLEM OF THE POWER STEERING PUMP WHICH MAY OUT OF CONTROL WHEN IT MAKES TURN. I READ ANTICLE SAY THAT MAZDA WILL RECALL CX 7 INCLUDING YEAR 2008. WHEN I CALL THEM TODAY THEY SAID NO SUCH KIND OF RECALL. I READ A LOTS OF ARTICLE COMPLAINING MAZDA CX-7 REGARDING OF THESE TWO ISSUE. HOPE YOUR DEPARTMENT CAN FOLLOW UP TO PROTECT CONSUMER. ALSO WHEN THE CAR RUNS IN HIGHWAY OF FAST ENOUGH THERE'S NO SMOKE BUT WHEN IT RUNS SLOW THE SMOKE COME OUT TREMENDOUSLY. THANKS.
Air BagsCrash2 injured
Filed Nov 1, 201767,000 milesMO
NOV. 2015 I WAS INVOLVED IN A ACCIDENT ON I435 IN WHICH THE AIRBAGS DEPLOYED WHICH I INHALED THE GAS, WHICH DISORIENTED ME FOR AWHILE. AFTER REGAINING MY SENSES DISCOVERED MY VEHICLE WAS TOTALED.
Air Bags
Filed Oct 23, 2017100,000 milesFL
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER AND PASSENGER AIR BAG INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE DRIVER'S AIR BAG INDICATOR BEGAN TO BLINK AND THE PASSENGER AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Electrical System
Filed Oct 17, 201780,000 milesOH
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT EACH TIME THE VEHICLE DROVE OVER A BUMP IN THE ROAD, THE RADIO INDEPENDENTLY TURNED ON OR OFF. THE CONTACT ALSO STATED THAT THE DOOR LOCKS FAILED TO REMAIN LOCKED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V429000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN MAZDA DEALER IN COLUMBUS, OH AND WAS INFORMED THAT THE REMEDY PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER INFORMED THE CONTACT THAT THEY COULD NOT DO ANYTHING ABOUT IT AND DID NOT OFFER FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 80,000. PARTS DISTRIBUTION DISCONNECT.
Air Bags
Filed Oct 6, 2017FL
TOOK CAR TO MAZDA FOR AIRBAG RECALL, REPLACED AIRBAG BUT MAZDA TELLS ME THE ACTUAL SENSOR THAT TELLS THE AIRBAG TO DEPLOY DOES NOT WORK AND ITS MY RESPONSIBILITY TO FIX IT. PRIOR TO THE RECALL THE SENSOR DID NOT COME UP ON THE DASH AFTER THE RECALL I NOW HAVE A LIGHT ON MY DASH AND MAZDA IS TELLING ME ITS 700.00 TO REPLACE FIX AND PART AND LABOR. ELECTRICAL CAR SHORTS OUT ALL THE TIME, WINDOWS, ENGINE, LIGHTS WORK ONE DAY NOT THE NEXT WHEN DOORS OPEN. CAR STALLS OUT WHEN DRIVING AND SYSTEM REBOOTS. OTHER ISSUE IS I HAVE SPENT 7 THOUSAND DOLLARS IN REPAIRS ON THIS CAR. I HAVE BLACK SMOKE COMING OUT OF THE TAIL PIPES, IVE REPLACED THOUSANDS OF DOLLARS IN PARTS. ENGINE LIGHT WONT GO OFF. I TOOK IT FINALLY TO AUTO ZONE FOR A FREE ENGINE DIAGNOSIS TO GET A PRINT OUT AND NOW THE EMISSIONS VALVES ARE SHOWING FAULTY. ITS BURNING 2 QUARTS OF OIL ABOUT EVERY COUPLE OF WEEKS/MONTHLY BASIS. IVE REPLACED MOTOR MOUNTS, COOLANT/OIL PARTS, AIR COMPRESSOR, HEADLIGHTS, BUMBER, WIPER BLADES, ELECTRICAL CONTROL PANELS, ROCKER ARMS, SPOILERS THAT HAVE CRACKED WITH WEATHER, THE CAR STILL NEEDS ANOTHER MOTOR MOUNT, I NOW HAVE A KNOCK IN THE ENGINE LIKE ITS THE LIFTERS AND I STILL HAVE ANOTHER YEAR ON THIS 5 YEAR LOAN ON THIS CAR. I HAVE TO KEEP ROLLING PAYMENTS TO THE BACK OF THE LOAN TO KEEP UP WITH THE REPAIRS. ITS VERY FRUSTRATING. IVE NEVER HAD THIS MANY PROBLEMS WITH ANY CAR I HAVE PURCHASED EVER!!! EVEN THE PARTS DEPARTMENT AT MAZDA HAS SAID WHAT DO YOU EXPECT YOU PURCHASED A PLASTIC CAR ON W
Air Bags
Filed Sep 10, 2017MD
I GOT A RECALL ON THE AIR BAS BUT THE ENGINE WENT UP FIRST COUPLE WEEKS I HAD IT
Air Bags
Filed Sep 5, 2017NE
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN OCTOBER OF 2016. THE DEALER (ANDERSON MAZDA OF LINCOLN, 3201 YANKEE HILL RD, LINCOLN, NE, 68516) STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE AND WOULD CALL THE CONTACT WHEN THE PARTS WERE AVAILABLE. THE MANUFACTURER OFFERED ANOTHER LOCATION WHERE THEY WOULD TRANSPORT THE VEHICLE TO BE SERVICED; HOWEVER, THE CONTACT STATED THAT HE HAD NOT HEARD FROM THEM SINCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air Bags
Filed Aug 31, 2017NJ
TL* THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V593000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (WAYNE MAZDA OF WAYNE, NEW JERSEY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air Bags
Filed Aug 24, 2017MA
TAKATA RECALL - LIBERTY MAZDA IN WAKEFIELD MA - JUST RECENTLY PURCHASED A MAZDA CX7 AND KNEW THERE WAS A RECALL. SCHEDULED SERVICE AND FOR THE RECALL AND TOOK CAR IN JULY 19TH - WHEN PICKED UP THEY SAID THEY DIDN'T HAVE THE PART (SCHEDULED 1 1/2 WEEKS IN ADVANCE) AND WE HAD TO WAIT FOR THE RECALL LETTER. CALLED MAZDA DIRECTLY WHO TOLD US THEY ONLY NEEDED THE VIN. MAZDA CONTACTED LIBERTY AND SPOKE TO ROB AND HAD THEM ORDER THE PART. SCHEDULED FOR AUG. 23RD. LIBERTY SAID THEY STILL DIDN'T HAVE THE PART AND THAT MAZDA (IN CA) ORDERED IT FROM THE WRONG WAREHOUSE (GA) SO IT MAY NOT BE IN UNTIL MAYBE SATURDAY. I CALLED MAZDA AND WAS INFORMED THAT THE DEALER WAS ORDERING THE PART. JUST CALLED LIBERTY MAZDA TODAY AND GOT THE SAME STORY THAT MAZDA (CA) WAS ORDERING THE PART AND THEY SAW AN INVOICE THERE BUT HAD NO IDEA WHEN IT WOULD BE IN. I FEEL THAT LIBERTY MAZDA IS GIVING US THE RUN AROUND. WE ALREADY BROUGHT THE CAR IN ONCE FOR THE RECALL AND NOTHING HAPPENED. NOW WE KEEP GETTING TOLD THAT A PART THAT WAS SUPPOSE TO BE ORDERED ON AUG. 17TH MAY NOT BE IN UNTIL AFTER THE 27TH? NOT SURE HOW PARTS ARE SHIPPED BUT I CALLED ANOTHER LOCAL DEALER YESTERDAY (AUG 23) WHO SAID IF HE ORDERED THE PART THAT DAY HE SHOULD HAVE IT BY SATURDAY. THIS IS A SAFETY ISSUE THAT WE HAVE NOT BEEN ABLE TO GET RESOLVED SINCE JULY 19TH!
Air Bags
Filed Aug 18, 2017NJ
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH OPEN ROAD MAZDA OF EAST BRUNSWICK (352 NJ-18, EAST BRUNSWICK, NJ 08816) WHO STATED ON MULTIPLE OCCASIONS THAT THEY DID NOT HAVE THE REPAIR PART. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Steering
Filed Aug 16, 2017IL
RECALL 9716H (FRONT LOWER CONTROL ARM) WAS SENT OUT IN OCTOBER 2016 AND 10 MONTHS LATER THERE IS NO SOLUTION OR ETA TO THE SOLUTION. IN THE INTERIM, WE ARE DRIVING A POTENTIALLY UNSAFE VEHICLE DURING DANGEROUS TIMES OF THE YEAR (WINTER). RECALL 1317F (AIR BAG INFLATOR) I WAS DENIED A SERVICE APPOINTMENT DUE TO A TECHNICIANS STRIKE AND OFFERED NO RECOURSE OR OPTIONS IN THE INTERIM. ANNOUNCED SAFETY ISSUES WHEN NO IMMEDIATE REPAIR IS AVAILABLE, SHOULD AT MINIMUM BE HAVE THE REQUIREMENT TO OFFER DRIVERS A SAFE AND COMPARABLE RENTAL VEHICLE WHILE A SOLUTION IS PUT INTO PLACE. WE ARE IN A SITUATION WHERE MAZDA HAS NOW ESSENTIALLY SAID "WE SOLD YOU AN UNSAFE CAR SO JUST KEEP DRIVING IT UNTIL WE FIXING IT FITS INTO OUR SCHEDULE".
Suspension
Filed Aug 15, 2017TN
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO TIM SHORT MAZDA (6015 INTERNATIONAL DR, CHATTANOOGA, TN 37421), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Suspension
Filed Aug 14, 2017IN
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE REGARDING THEIR SUSPENSION. THE CONTACT CONTACTED THE ART HILL FORD/LINCOLN/ MAZDA, LOCATED AT: 901 WEST LINCOLN HIGHWAY MERYIVILLE IN 46410, DEALER WHO INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE AND THEY WOULD BE CONTACTED ONCE PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.
Air Bags
Filed Aug 14, 2017120,000 milesIN
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THE AIR BAG WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO THE ART HILL FORD/LINCOLN/ MAZDA, LOCATED AT: 901 WEST LINCOLN HIGHWAY MERYIVILLE IN 46410 DEALER WHERE IT WAS INFORMED THAT THE VIN WAS INCLUDED IN THE TAKATA RECALL. VIN TOOL SEARCH WAS UTILIZED HOWEVER THERE WAS NO AIR BAG RECALL ASSOCIATED WITH THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Air Bags
Filed Aug 14, 2017KY
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED OXMOOR MAZDA AT (502) 894-3425 (LOCATED AT 7913 SHELBYVILLE RD, LOUISVILLE, KY 40222) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS) AND STATED THAT AN APPOINTMENT WAS SCHEDULED FOR AUGUST 22, 2017. THE CONTACT STATED THAT SHE HAD BEEN WAITING FOR THE REPAIRS SINCE 2016 PER NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Suspension
Filed Aug 10, 2017NC
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF A SUSPENSION RECALL, BUT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SKYLAND AUTOMOTIVE MAZDA IN ASHEVILLE, NC WHO STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air Bags
Filed Aug 8, 201795,000 milesMD
I TRIED TO CALL A DEALER AT MAZDA BUT THEY DO NOT CALL ME BACK FOR THE RECALL. I WILL TRY AGAIN BUT I THINK THEY GOING TO CHARGED ME. I CAN'T AFFORD IT. HOW CAN YOU HELP ME PLEASE? I CAN'T DRIVE AT NIGHT BECAUSE THE FRONT LIGHT HAS FOG INSIDE AND I CAN'T BARELY SEE. I CAN'T STOP QUICK BECAUSE THE BREAK ARE BAD AND TREMBLING THE WHOLE CAR INCLUDING THE WHEEL. THE AIR BAGS ON THE COMPUTER SIGNAL IS ON ALL THE TIME AS WELL FOR THE LIGHT. THE BREAKS ARE REALLY BAD ! MOST OF THE TIME ON THE HIGHWAY. IT IS AN UNSAFE CAR. SYSTEM IS NOT RELIABLE. I WANT TO GET RIDE OF THIS DANGEROUS CAR ASAP.
Suspension
Filed Aug 1, 2017NY
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air Bags
Filed Jul 28, 2017NY
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V593000(SUSPENSION) WAS RECEIVED IN AUGUST OF 2016 AND THE ONE FOR NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER, BURDICK MAZDA IN CICERO, NEW YORK, AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. WHILE DRIVING VARIOUS SPEEDS, A CLICKING AND HUMMING NOISE WERE PRESENT COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PARTS FOR THE RECALL WERE NOT YET AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air Bags
Filed Jul 18, 2017NY
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V012000 AND 16V593000 (AIR BAGS AND SUSPENSION). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER (MAZDA OF POUGHKEEPSIE LOCATED AT 2309 SOUTH RD, POUGHKEEPSIE, NY 12601; (845) 462-1400) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/11/17 *BF
Suspension
Filed Jul 12, 2017TN
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED ON SEVERAL OCCASIONS AT 800-222-5500, BUT THERE WERE NO ANSWER. THE CONTACT STATED THERE WAS A RECORDING WITHOUT THE OPTION TO LEAVE A VOICE MESSAGE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Air Bags
Filed Jul 12, 2017MD
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/01/17*LJ *JS THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS
Air Bags
Filed Jul 11, 2017NJ
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) FOR THE FRONTAL PASSENGER INFLATOR AND 16V593000 (STEERING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATIONS IN JULY AND OCTOBER OF 2016. THE CONTACTED STATED THAT BOTH DEALERS (HAMILTON MAZDA 2201 NJ-33, HAMILTON TOWNSHIP, NJ, 08690, 609-587-7600 AND OPEN ROAD MAZDA OF EAST BRUNSWICK 352 NJ-18, EAST BRUNSWICK, NJ 08816) STATED THAT PARTS WERE UNAVAILABLE, AND THAT THE CONTACT WOULD HAVE TO WAIT WHEN THE INTERIM LETTER WAS ISSUED. DUE TO THE EXTENDED WAIT TIMES ON THE TELEPHONE, THE CONTACT WAS NOT ABLE TO NOTIFY THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air Bags
Filed Jul 10, 2017MD
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. THE CONTACT SPOKE TO THOMPSON MAZDA (900 MERRITT BLVD, DUNDALK, MD 21222) WHO STATED THAT PARTS WERE NOT AVAILABLE AND THEY WERE WAITING ON THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR BOTH RECALLS.
Engine
Filed Jun 30, 2017NY
AFTER BRINGING TO MAZDA FOR TAKATA INFLATOR RECALL, AND LOWER ROCKER ARMS RECALL, I WAS TOLD MY TIMING CHAIN SHOULD BE REPLACED AT A COST OF $1300 PLUS TAX!!! A MAZDA TECH. SAID HE KNEW FOR SURE THAT WAS THE ISSUE JUST FROM LISTENING TO THE NOISE. MY HOW KNOWLEDGEABLE FOR A GUESS. I STARTED RESEARCHING THIS, AND SEE THAT A CLASS ACTION SUIT WAS FILED IN 2012 REGARDING THIS ISSUE, AND IT WENT NO FURTHER. I WOULD LIKE TO KNOW IF I CAN GET FURTHER INFORMATION REGARDING THIS ISSUE AND IF MAZDA WILL PICK UP THIS BILL. I SEE A HUGE AMOUNT OF FOLKS HAVE COMPLAINED ABOUT THIS ISSUE AND THE VVT ALSO, AND MAZDA HAS DONE NOTHING. I WOULD LIKE TO PURSUE THIS ISSUE FURTHER. CAN YOU HELP, OR DIRECT ME ON HOW TO DO SO? I HAVE TAKEN VERY GOOD CARE OF THIS VEHICLE THAT I HAVE HAD FROM NEW AND NOW ALL OF A SUDDEN IT NEEDS A $1300 PLUS REPAIR? I AM DISSAPIONTED IN MAZDA AFTER READING THE COMPLAINTS, THE DANGER THIS ISSUE COULD CAUSE, AND THE FACT THEY DONT CARE.
Air Bags
Filed Jun 12, 2017CA
TAKATA RECALL AND BALL JOINT SUSPENSION RECALL. IT HAS BEEN A CHALLENGE SCHEDULING AN APPOINTMENT TO FIX THESE PROBLEMS. WAS SCHEDULED TO HAVE THE AIR BAGS REPLACE BUT A DAY BEFORE THE APPOINTMENT,DEALERSHIP CANCELLED DUE TO AIR BAG DELIVERY ISSUES. CALLED TODAY TO SCHEDULE BUT THEY SAID, MAZDA PUT A HOLD ON ALL REPAIRS SINCE THE AIRBAGS THE PREVIOUSLY RECEIVED WAS JUST A TEMPORARY FIX AND THEY ARE STILL WAITING ON THE PERMANENT SOLUTION.
Air Bags
Filed May 22, 2017DE
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Exterior Lighting
Filed May 11, 2017TX
IN NOVEMBER OF 2016 MY RIGHT HEADLIGHT WENT OUT. WENT TO PURCHASE A $100 BULB AND WHEN THE MECHANIC WENT TO REPLACE IT HE ADVISED THE BULB COULD NOT BE REPLACED BECAUSE THE HOUSING TO HOLD THE BULB WAS MELTED. HE ADVISED THIS IS ABNORMAL FOR THE HOUSING TO MELT AND MOST VEHICLES WOULD NOT HAVE THIS ISSUE. HOWEVER, HE ADVISED HE HAS SEEN THIS HAPPEN A LOT WITH CX-7 VEHICLES. HE SUGGESTED THAT I REACH OUT TO MAZDA FOR ASSISTANCE SINCE THIS, HE FELT, WAS A DEFECT OF THE HEADLIGHT ASSEMBLY. I CALLED MAZDA FILED THE COMPLAINT HOWEVER THE REP SET EXPECTATIONS FOR A CALL BACK THAT I NEVER RECEIVED. FAST FORWARD, THE LEFT HEADLIGHT ASSEMBLY IS DOING THE SAME. I CALLED MAZDA AND SPOKE WITH CHRISTOPHER AND HE SAID MAZDA COULD NOT DO ANYTHING FOR ME BECAUSE THEY APPARENTLY SENT ME AN E-CERTIFICATE LAST NOVEMBER WHEN I CALLED IN ABOUT THE RIGHT SIDE ASSEMBLY. I ADVISED HIM THAT I DID NOT RECEIVE IT AND EMAILED IT TO ME AGAIN. I ASKED HIM WHAT ASSISTANCE COULD BE PROVIDED FOR THE REPLACEMENT OF THE RIGHT SIDE ASSEMBLY AND HE ADVISED THERE WASN'T ANY. I EXPRESSED MY CONCERN ABOUT THIS BEING A SAFETY ISSUE I COULD NOT SIMPLY JUST REPLACE THE BULB, THE WHOLE ASSEMBLY FOR BOTH SIDES NOW NEED TO BE REPLACED. I THEN SPOKE WITH THOM AND HE ALSO DENIED ASSISTANCE. I FEEL THIS IS VERY UNFAIR. THE HOUSING WHICH HOLDS THE BULB MELTING IN BOTH ASSEMBLIES HAS NOTHING TO DO WITH THE AGE AND MILEAGE OF MY VEHICLE. THIS IS A MANUFACTURE'S DEFECT AND I THINK MAZDA SHOULD HAVE TO PAY FOR IT. THERE IS NOTHI
Complaints 1-50 of 192, newest first, reproduced as filed.
NHTSA has issued a do-not-drive warning for a recall on this vehicle.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 31, 2019. Source: NHTSA Office of Defects Investigation.