Page 4 of 4 · complaints 151–192 of 192

2008 Mazda CX-7 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Engine and Engine Cooling › Exhaust System
Filed Apr 16, 201128,000 milesCA

I HAVE A 2008 CX-7 WITH A FAILED EGR VALVE. THEY REFUSE TO COVER THIS PART UNDER MY POWER-TRAIN WARRANTY EVEN THOUGH THIS IS CLEARLY AN EMISSIONS FAILURE. I HAVE BEEN DOING SOME RESEARCH ON THE ENVIRONMENTAL PROTECTION AGENCY'S WEBSITE AND IT IS MY UNDERSTANDING THAT THE VEHICLE MANUFACTURERS ARE REQUIRED TO DESIGN AND BUILD THEIR VEHICLES TO MEET EMISSION STANDARDS FOR THE USEFUL LIFE OF THE VEHICLE SPECIFIED BY LAW. UNDER SECTION 207 OF THE CLEAN AIR ACT, IF EPA DETERMINES THAT A SUBSTANTIAL NUMBER OF VEHICLES IN A CLASS OR CATEGORY DO NOT MEET EMISSION STANDARDS IN ACTUAL USE EVEN THOUGH THEY ARE PROPERLY MAINTAINED AND USED, EPA CAN REQUIRE THE MANUFACTURER TO RECALL AND FIX THE AFFECTED VEHICLES. MY CAR HAS LESS THEN 30,000 MILE ON IT AND THE ERG VALVE SHOULD NOT HAVE GONE OUT ALREADY. I SHOULD NOT HAVE TO PAY $712 TO REPLACE A PART THAT DOES NOT MEET EMISSION STANDARDS SET FORTH BY CALIFORNIA. IT IS NOT JUST MY VEHICLE HAVING THIS PROBLEM, THE MORE RESEARCH I DO THE MORE I REALIZE THAT THIS AN ON GOING PROBLEM WITH MULTIPLE MAZDA CONSUMERS. *TR

Power Train › Automatic Transmission
Filed Jan 25, 201140,900 milesAZ

2008 MAZDA CX-7WITH 40,925 MILES. AM DISABLED, RETIRED MILITARY SO TO SAVE MONEY I PEFORM OWN OIL CHANGES APPROXIMATELY EVERY 5000 TO 7500 MILES DEPENDING ON DRIVING CONDITIONS. ALWAS NEED TO ADD OIL IN BETWEEN CHANGES THOUGH NO LEAK FOUND. WAS TOLD BY MAZDA SERVICE WITHIN FIRST 6 MONTHS OF OWNING THIS VEHICLES THAT THE TURBO GETS EXTREMELY HOT AND BURNS OFF OIL. JUST BEFORE MILEAGE STATED ABOVE, THE CHECK ENGINE LIGHT CAME ON WHILE DRIVING AND ENGINE LOST POWER. NO OTHER INDICATIONS LEADING UP TO THIS. HANDHELDOBCD-II COMPUTER CHECK SHOWED CODE P0101 (MASS AIR FLOW SENSOR). CHECKED CX-7 ON-LINE FORUMS AND IN LESS THAN 1/2 AN HOUR FOUND OVER 25 COMPLAINTS (STOPPED SEARCHING AT THIS POINT) WITH SAME PROBLEM I HAVE. APPARENTLY THIS IS A COMMON PROBLEM AND THE OUTCOMES WERE SCARY. AS PER SEVERAL FORUMS, MAZDA TELLS CUSTOMERS, AS I WAS ALSO TOLD, THAT THE TURBO AND BEARINGS BAD, SAID SLUDGE IN ENGINE BREACHES WARRANTY DUE TO LACK OF MAINTENANCE PROOF AND DENIES TO HONOR WARRANTY. SAY CAR NEEDS A REBUILT OR NEW ENGINE AND TURBO INSTALLED AND I MUST PAY $7K - $9K FOR A REBUILT ENGINE. NOW OWE OVER $18K ON A CAR THAT SHOULD HAVE A RECALL DONE ON IT FOR THIS PROBLEM. SPOKE WIH MAZDA CUSTOMER ASSISTANCE AD THEY TOLD ME THAT THE DISTRICT SERVICE MANAGER'S (DSM) DECISION IS FINAL, AND NOTHING THEY CAN DO TO HELP ME. THEN ASKED MY DEALER FOR DSM PHONE NUMBER AND WAS TOLD THEY CAN'T LET ME HAVE IT, BUT SAID HE WAS GOING TO BE AT THEIR DEALERSHIP THAT DAY TO VERIFY ANOTHER WARRANTY CLAIM D

Engine and Engine Cooling
Filed Dec 29, 201056,000 milesMD

I PURCHASED A MAZDA CX-7 NEW IN 2008. I RECENTLY EXPERIENCE TOTAL ENGINE FAILURE WHILE RIDING ON THE HIGHWAY WITH MY DAUGHTER. THE MAZDA DEALER LOOKED AT THE VEHICLE AND CONTACTED THE WARRANTY COMPANY AND MAZDA ON THIS ISSUE, MAZDA STATED THERE WAS "SLUDGE" IN THE ENGINE AND THAT WAS NOT COVERED BY THE WARRANTY. THEY STATED THIS MUST'VE BEEN CAUSED BY OWNER MAINTENANCE, HOWEVER, I HAVE MAINTAINED THE CAR AS STATED IN THE MANUAL. THE COMPANY STATED WE NEED TO PRODUCE COPIES OF ALL OF OUR OIL CHANGES SINCE PURCHASE OF THE VEHICLE AND THE DATES/MILEAGE AT THE OIL CHANGE. WE DID NOT HAVE THIS INFORMATION, HOWEVER MANY COMPLAINANTS WHO HAVE PRODUCED THE OIL CHANGE HISTORY ARE STILL DENIED WARRANTY CLAIMS. THIS ISSUE OF SLUDGE IS NOT ONLY CAUSES BY THE OWNER, BUT ALSO CAUSED BY MANUFACTURED DEFECTS AS IN THE TOYOTA CASE. MANY OTHER MAZDA OWNERS AND MECHANICS HAVE STATED THE TURBO CHARGING IN THE NEW MAZDA CX-7 HAS STARTED TO "COOK" THE OIL TOO FAST AND THIS CAUSES THE SLUDGE IN THE ENGINE, HOWEVER MAZDA WILL NOT OWN UP TO THIS DEFECT AND HONOR THE WARRANTY AND THIS VEHICLE. THERE HAVE ALSO BEEN SITED ISSUES OF THE TIMING CHAIN CAUSING ENGINE FAILURE HOWEVER MAZDA WOULD NOT LOOK AT ANY OTHER ISSUES. MY VEHICLE IS STILL UNDER THE 60,000 MILE WARRANTY AND A DEFECT OF THE ENGINE GOING OUT SHOULD BE COVERED. MAZDA IS ILLEGALLY MAKING THE ALLEGATION ABOUT THE OWNERS OF THE VEHICLE CAUSING THE ENGINE FAILURE IN A CAR ONLY TWO YEARS OLD, ONLY TO NOT BE RESPONSIBLE FOR A PROBLEM IT HAS CAUS

Engine and Engine Cooling › Engine
Filed Dec 29, 201042,000 milesMD

MY CHECK ENGINE LIGHT HAS COME ON IN MY 2008 MAZDA CX-9. TOOK THE VEHICLE TO THE DEALER AND THEY ADVISED THE EGR VALVE HAS TO BE REPLACED DUE TO IT BEING WARN OUT. MAZDA STATES THIS PART DOES NOT FALL UNDER EMISSIONS WARRANTY. AFTER DOING SOME RESEARCH, THIS APPEARS TO BE A COMMON PROBLEM WITH MAZDA'S AND I DON'T FEEL I SHOULD BE PAYING $1200.00 TO FIX A VEHICLE THAT IS ONLY TWO YEARS OLD. MAZDA HAS BEEN NO HELP JUST TRYING EXTORT MONEY FROM CONSUMERS. *TR

Power Train
Filed Dec 16, 201060,000 milesTX

2008 MAZDA CX 7 GRAND TOURING - PURCHASED PRE-OWNED VEHICLE FROM A CERTIFIED MAZDA DEALER IN OCTOBER 2008, HAD A LOUD ENGINE SOUND AND DEALER ADVISED THIS WAS "NORMAL", JUST BEFORE WARRANTY EXPIRATION FOUND THAT TRANSMISSION SEAL WAS BAD AND REPLACED THIS AS WELL AS THE RECALLED COMPRESSOR. NOW AT 64K AND NOISE IN ENGINE IS GETTING WORSE AND IT IS IN FACT THE TIMING CHAIN LAPPING. FOUND OUT THAT THIS IS A COMMON PROBLEM AND THAT SOME PEOPLE HAVE BEEN HAVING THE CHAIN BREAK LEAVING THEM STRANDED IN THE MIDDLE OF THE ROAD. ALSO FOUND THAT THE ENTIRE CASING AND THE TENSIONING BELT/MECHANISM IS FAILING. THIS IS A HUGE SAFETY CONCERN AND I AM SURPRISED THAT NO ONE HAS RECALLED THIS, IT IS A VERY COMMON PROBLEM IN THE 07 MODEL AS WELL. WILL REQUEST OLD PARTS BE KEPT. CURRENTLY BEING WORKED ON. *TR

Engine and Engine Cooling › Cooling System
Filed Nov 30, 201060,000 milesTX

I HAVE A 2008 MAZDA CX7 WITH 60,000 MILES. MY AC COMPRESSOR JUST WENT OUT. FIRST NOTICED A SLIGHT SQUEALING NOISE WHICH I THOUGHT MIGHT BE A LOOSE BELT. THE NEXT DAY I NOTICED A STRONG SMELL LIKE BURNING RUBBER. CAR SEEMED TO DRIVE FINE. TWO DAYS LATER I FINALLY GOT IT CHECKED OUT AND WAS TOLD IT WAS THE COMPRESSOR AND NEEDED TO BE REPLACED. I DIDN'T GET IT FIXED RIGHT AWAY BUT THEY DID TELL ME I SHOULDN'T WAIT TOO LONG CAUSE OF POSSIBLE LOCK UP AND BELT BREAKING. LATER THAT NIGHT WHEN I TURNED ON THE CAR THERE WAS A SQUEALING SOUND AND LIGHTS WENT CRAZY AND DIDN'T WANT TO START. I TURNED IT OFF THEN TRIED AGAIN. IT BARELY STARTED THAT TIME. THE VERY NEXT MORNING IT DID THE SAME THING AND I DROVE IT STRAIGHT TO BE FIXED. WENT HE MECHANIC TURNED THE CAR ON TO MOVE IT FINALLY LOCKED UP AND WOULDN'T START. I DID NOT HAVE IT REPAIRED AT THE DEALERSHIP BECAUSE EVERYONE SAYS IT'S MORE EXPENSIVE. THE PLACE THAT FIXED IT GAVE ME TWO OPTIONS OF FIXING. JUST THE AC COMPRESSOR OR THE COMPRESSOR, EXPANSION VALVE AND RECEIVER DRYER. THEY TOLD ME I COULD JUST DO THE COMPRESSOR WHICH IS WHAT I DID. *TR

Exterior Lighting
Filed Sep 20, 201044,600 milesNY

TAIL LIGHT LENSES / PLASTIC IN THE HOUSING FOR STOP LIGHTS, FLASHERS / SIGNAL LIGHTS AND BACK UP LIGHTS IGNITED SLOWLY AND MELTED AWAY. I REALIZED THAT SOMETHING WAS BURNING IN MY CAR AND AFTER A THOROUGH SEARCH, I NOTICED THAT MY LEFT TAIL LIGHT WAS NOT WORKING AND THE BRAKE LIGHT / STOP LIGHT APPEARED TO BE SMOKY. WHEN I ATTEMPTED TO REMOVE THE LIGHT BULB TO CHECK THE TAIL LIGHT HOUSING, I NOTICED THAT THE PLASTIC LENS WITHIN THE TAIL LIGHT HOUSING HAD MELTED AND A STRONG SMELL OF BURNT PLASTIC WAS FELT IMMEDIATELY. I REMOVED ALL THE BULBS WITHIN THE HOUSE TO CHECK FOR FURTHER MELTDOWN OF THE PLASTIC LENS BUT AT THIS TIME, IT APPEARS THAT ONLY THE BRAKE LIGHT LENS HAS MELTED TO THE POINT THAT I CAN NOW SEE THE WHITE LIGHT COMING THRU THE OUTER SHELL OF THE RED LENS IN THE STOP LIGHT. I HAVE KEPT BOTH LIGHT BULBS FROM THE LEFT AND RIGHT TAIL LIGHTS, TO SHOW THE MELTED PLASTIC AROUND THE BULBS AND I LEFT THE MELTED LENS IN THE TAIL LIGHT HOUSING TO PROVE THAT THERE WAS A MELTDOWN WITHIN THE TAIL LIGHT HOUSING. NOTE THAT THE BULBS I REMOVED 7743-12VOLT, ARE ALL ORIGINAL EQUIPMENT FROM WHEN I PURCHASED THE CAR FROM MY LOCAL MAZDA DEALER ON 12/7/2007. I AM NOT SURE IF I SHOULD WORRY ABOUT THE MELTDOWN EVENTUALLY BECOMING A ELECTRICAL FIRE INSIDE THE TAIL LIGHT HOUSING. *TR

Suspension › Rear
Filed Sep 14, 2010NJ

MY MAZDA 7 SUV GRAND TOURING TIRE WERE WEARING OUT AT 10,000 MILES I BRING BACK TO DEALER BECAUSE WHEEL SHAKE WHEN PUT ON BRAKES AND WHEN DOING 65 MILES TOO THEIR TIRE ARE GOODYEAR 235/60/18 I NEED NEW TIRE AT 24,000 MILE THAT CRAZY I GO DODGE RAM 2,500 AND I GET 70,000 MILE. *TR

Engine and Engine Cooling › Cooling SystemFire
Filed Sep 9, 201035,960 miles00

I'M MEXICAN WOMAN . THE FIRST OF AUGUST 2010 TO GO ON THE ROAD (TOWARDS THE CITY OF QUERETARO, MEXICO, IN A VAN MAZDA CX 7 2008 MODEL FIRST AND LET THE AIR CONDITIONING RUNNING, THEN STARTED TO SMOKE THE DRIVER'S SIDE, SUDDENLY THE SHORT TIME STOPPED THE CAR AND WHEN WE GOT OFF SHORE AND WE SAW THAT WAS ON FIRE, STOPPED THE FIRE AND WATER DAMAGE, ACCORDING TO THE AGENCY ARE OF 46 THOUSAND PESOS AS TWO MONTHS AGO THAT ENDED OUR WARRANTY DOES NOT WANT TO BE RESPONSIBLE FOR THE INCIDENT . WE WERE ALL FAMILY, INCLUDING MY SUN OF FOUR YEARS, I THINK THAT COULD HAD PASSED IF THE CAR HAD EXPLODED, WE TOOK GASOLINE 30 MINUTES PREVIOUS TO THE FIRE . I'VE GOTTEN A NUMBER OF FORUMS TO INVESTIGATE COMPLAINTS AND THERE ARE SCORES EQUAL TO THAT OF THE SAME MODEL. THERE ARE OTHERS IN THE CX 9 THAT EVEN IF YOU ALREADY ACKNOWLEDGED THAT THE AGENCY IS ALSO A RISK OF FIRE TRUCKS WERE SUMMONED AC. IN OUR CASE SAY IT IS FOR USE AND IS NOT FACTORY DEFECT NOTHING, NOT EVEN NOW DENY THAT THE PROBLEM IS IN THE AIR CONDITIONING COMPRESSOR AND THIS WAS WHAT WE HAD SAID NOW SAY IT'S PULLEYS. HONESTLY I'M DESPERATE, I WANT TO HELP, SEE QE MANY PEOPLE HAVE HAD THIS PROBLEM AND IS NOT FAIR IS VERY EXPENSIVE AND ESPECIALLY DJANDO THE MONEY WAS REALLY TERRIBLE, I WAS SHOCKED MUCHISIMO FEARED FOR OUR LIVES AND I THINK THAT IS A VERY SERIOUS MATTER AND ARE NOT TAKING WELL. PLEASE I NEED HELP. THE ONLY THING I'M TOLD BY PHONE MAZDA CUSTOMER SERVICE IN MEXICO IS THAT THERE IS NOTHING TO DO AND THERE IS NO INSTAN

Engine and Engine Cooling › Cooling System
Filed Aug 22, 201042,000 milesKY

2008 MAZDA CX-7 AIR COMPRESSOR FAILED AT 42,000 MILES WHILE DRIVING DOWN THE ROAD A FEW DAYS AGO. APPEARS TO BE A WELL KNOWN ISSUE WITH THE 2007 AND THE 2008 MAZDA CX-7 MODELS THAT WERE BUILT IN '07 (AS IS THE CASE WITH MY '08). MAZDA NEEDS TO TAKE RESPONSIBILITY AND RECALL THE 2007 AND 2008 MAZDA CX-7 AND REPLACE THE AIR COMPRESSOR. LUCKILY, I WAS ABLE TO TURN THE A/C OFF AND DRIVE MY CAR TO SAFETY. NOT EVERYONE HAS BEEN THAT FORTUNATE. THIS COULD HAVE BEEN A HORRIFIC ISSUE HAD I BEEN TRAVELING AT A HIGH RATE OF SPEED WITH SMALL CHILDREN IN THE CAR. THIS IS NOT JUST AN A/C ISSUE. ONCE THE COMPRESSOR ON THE MAZDA CX-7 FAILS, THERE ARE A LIMITED # OF MILES THE CAR CAN TRAVEL UNTIL THERE ARE ENGINE ISSUES - EVEN WITH THE A/C TURNED OFF - WILL STILL CAUSE ENGINE PROBLEMS IF NOT FIXED IMMEDIATELY. *TR

Engine and Engine Cooling
Filed Aug 19, 201036,800 milesMI

TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE ENGINE BEGAN TO EXHIBIT AN UNUSUAL SQUEALING NOISE AND STALLED. THE DEALER ADVISED THERE WAS EXCESSIVE ENGINE OIL SLUDGE BUILDUP AND THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS 36,800.

Engine and Engine Cooling
Filed Aug 19, 201038,000 milesNJ

MAZDA CX7- TURBO ENGINE FAILURE. EXCESSIVE OIL CONSUMPTION AND BURNING OIL LEAD TO TURBO FAILURE AND CEASED ENGINE. JUNE 30, 2010. HAD TO PAY $10,000 TO REPLACE ENGINE AND OTHER MAJOR PARTS IN SUV.MAZDA BLAMED CUSTOMER ALTHOUGH THERE ARE 100'S OF COMPLAINTS REGARDING THIS VERY ISSUE WHEREAS THE CUSTOMER WAS ULTIMATELY BLAMED. IT IS WELL DOCUMENTED ABOUT THE EXCESSIVE ENGINE OIL CONSUMPTION AND ENGINE CEASING ON THESE VEHICLE. EACH COMPLAINT HAS THE SAME PROBLEMS AND END RESULTS. CUSTOMER IS BLAMED FOR LACK OF OIL CHANGES AND THEREFORE BLAMED ON THE FAILURE OF THIS VEHICLE.I EVENTUALLY HAD ALL OF MY OIL CHANGE CERTIFICATES AND WAS TOLD BY MAZDA THEY DO NOT HONOR HAND WRITTEN RECEIPTS. MAZDA ONLY WANTED COMPUTERIZED RECEIPTS. ALL OF MY MAINTENANCE WAS DONE BY MECHANICS THAT HAVE A COMBINED 50 YEARS IN BUSINESS .THAT WAS NOT GOOD ENOUGH FOR THEM. THERE FORE I HAD TO PAY THIS HUGE BILL TO GET MY VEHICLE BACK. *TR

Tires
Filed Aug 19, 201021,000 milesNJ

JUNE 2010. TURBO ENGINE FAILED CX7-2008 MAZDA- SLUDGE IN ENGINE. EXCESSIVE CONSUMPTION AND BURNING OF OIL IN VEHICLE. THIS IS WHAT LEAD TO THE FAILURE AND BREAKDOWN OF THIS VEHICLE. TIRES WERE ALSO BALD AT 21,000 MILES. HAD TO BUY 4 NEW TIRES LAST YEAR. *TR

Engine and Engine Cooling › Engine
Filed Aug 1, 201040,000 milesPA

THIS NARRATIVE IS ABOUT TOTAL ENGINE FAILURE IN A MAZDA CX-7 2008. THERE WERE NO INDICATIONS LEADING UP TO THE FAILURE. I GOT REGULAR OIL CHANGES WELL WITHIN THE MANUAL RECOMMENDED 5000-7500 MILES. ONE MORNING ON MY WAY TO WORK, THE CAR SIMPLY STOPPED ACCELERATING WHEN I HIT A SMALL HILL. THERE WAS NO CHECK ENGINE LIGHT, NO WARNING, NOTHING. I DROVE THE CAR IMMEDIATELY TO MAZDA SERVICE. AS I WAS DRIVING TO THE DEALERSHIP, THE CHECK ENGINE LIGHT DID IN FACT COME ON. UPON LOOKING INTO THE PROBLEM, THE DEALERSHIP LOOKED AT IT AN DETERMINED THAT THERE WAS SLUDGE IN THE ENGINE AND THAT THE ENGINE WAS DESTROYED. I HAD A WARRANTY YET MAZDA REFUSED TO COVER IT DUE TO "LACK OF MAINTENANCE" FROM OWNER. I WAS FORCED TO REPLACE THE ENGINE AND WAS TOLD IF I WENT THE ROUTE OF ANOTHER ENGINE FROM A DIFFERENT MECHANIC OR MANUFACTURER, THAT THE ENGINE WOULD BE BRANDED. THEREFORE, I ENDED UP PAYING $7600. UPON FURTHER INVESTIGATION, I FOUND STORY AFTER STORY WITH THE SAME PLOT LINE. THIS ENGINE MUST BE RECALLED. IT IS FAULTY AND DANGEROUS AND MAZDA REFUSES TO ACKNOWLEDGE IT FOR FINANCIAL REASONS. *TR

Air Bags › Frontal › Sensor/Control Module
Filed Jul 29, 2010TX

TL* THE CONTACT OWNS A 2008 MAZDA CX7. WHILE DRIVING APPROXIMATELY 40 MPH THE "AIR BAG" WARNING LIGHT INDICATOR ILLUMINATED. THE CONTACT STATED THE WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FOUR DIFFERENT TIMES FOR THE IDENTICAL FAILURE. THERE WAS A REPLACEMENT OF THE TWO AIR BAG MODULES, AND THE FRONT DRIVER SIDE AIR BAG. THE CONTACT HAD CONCERN OF THE POTENTIAL SAFETY HAZARD. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.

Engine and Engine Cooling › Engine
Filed Jul 26, 201062,500 milesPA

I OWN A MAZDA 2008 CX7 SPORT - PURCHASED NEW ON 11/28/2007. I HAVE 62,500 MILES ON THE VEHICLE. IT WAS TOWED TO THE DEALER ON 6/22/2010 WITH LOUD WHINING NOISE AND LOSS OF POWER. DEALER SAID THE TURBO IS MALFUNCTIONED. OVER THE NEXT WEEK THE EXTENDED SERVICE COMPANY FOR MAZDA REQUESTED MAINTENANCE RECORDS. I HAD THE OIL CHANGED OUTSIDE OF THE DEALER SOME OF THE TIME. THEY LOOKED AT THIS AND DECLINED THE WARRANTY REPAIRS. I KEPT CALLING AND THEY AGREED TO SEND OUT AN INDEPENDENT ADJUSTER. HE NOTED A "SLUDGE" BUILD UP ON THE OIL RETURN HOSE BOLT TO THE TURBO. THEY DECLINED MY WARRANTY COVERAGE. I AM HAVING TO PAY $2500 TO REPAIR. I HAVE BEEN DOING RESEARCH ONLINE AND THIS VEHICLE IS HAVING NUMEROUS ISSUES WITH SLUDGE BUILDUP. THIS COMES FROM THE ENGINE RUNNING TO HOT AND BREAKING THE OIL DOWN TO CREATE BLOCKAGES THAT ULTIMATELY AFFECT THE TURBO OR OTHER INTERNAL ENGINE PARTS. IF YOU LOOK ON EDMUNDS WEBSITE YOU CAN SEE THEIR ARE OTHERS WITH THE SAME ISSUE. MAZDA WILL NOT MAKE THE RECALL OR ASSIST THE CONSUMERS. WE FOLLOW THEIR RECOMMENDATIONS ON OIL CHANGE AND ARE GETTING NO ASSISTANCE. I AM AFRAID THAT I WILL HAVE ADDITIONAL ISSUES ONCE THIS IS REPAIRED AND THEY WILL DECLINE FUTURE SERVICE. HAT CAN YOU DO TO HELP? I ACTUALLY HAVE THE DEALERS PRINTED COPY OF WHERE THEY REPAIRED THE TIMING BELT TENSIONER IN APRIL AT 57K MILES. ACCORDING TO THE SUPERVISOR FOR CUSTOMER SERVICE AT THE EXTENDED WARRANTY OFFICE HIS COMPUTER RECORDS SHOW THEY REPAIRED THE SERPENTINE BELT FOR LESS MONEY

Electrical System
Filed Jul 19, 201017,000 milesTX

THE OIL LIGHT AND ENGINE LIGHT ON MY CAR CAME ON THE EVENING OF JUNE 8, 2010, AND STALLED IMMEDIATELY. THAT NIGHT I POURED 5 QUARTS OF OIL INTO MY ENGINE. THE FAULT WAS EVENTUALLY DISCOVERED TO BE A MISSING GASKET AT THE OIL FILTER CAP WHICH ALLOWED OIL TO SEEP OUT OF THE CAR NONSTOP SINCE MY LAST OIL CHANGE. I DO NOT UNDERSTAND WHY THE OIL LIGHT ONLY CAME ON AFTER THERE WAS VIRTUALLY NO OIL LEFT IN THE CAR. IF I HAD BEEN ON A HIGHWAY AT THE TIME, I WOULD HAVE HAD ALMOST NO WARNING BEFORE MY ENGINE DIED OUT ON ME. NOW, THE ENTIRE ENGINE HAS TO BE REPLACED BECAUSE IT RAN FOR 2 MILES WITH OIL. *TR

Power Train › Automatic Transmission
Filed Jul 10, 201079,000 milesOH

I PURCHASED MY 2008 MAZDA CX7 NEW FROM JAKE SWEENEY MAZDA IN CINTI, OH. I HAD NOT HAD ANY PROBLEMS WITH IT UNTIL THIS INCIDENT. I WAS DRIVING FOR WORK FROM CINTI, OH TO CLARKSBURG, WV. 20 MINUTES INTO MY DRIVE, THE AC WENT OUT. THERE WAS A STRONG SMELL OF A BELT BURNING. I TURNED THE AIR OFF, PUT THE WINDOWS DOWN AND CONTINUED TO DRIVE WITHOUT AC. THREE HOURS LATER, THE CAR STALLED. I WAS ABLE TO PULL OVER AND GET IT STARTED AGAIN. I DROVE TO THE NEAREST REPAIR SHOP I COULD FIND. THEY TOLD ME THE DRIVETRAIN HAD GONE BAD AND WOULD NEED TO BE REPLACED. I CALLED MAZDA AND THEY TOLD ME IT WAS OUT OF THE 5 YR/60,000 MILE WARRANTY SINCE THE CAR HAS 79,000 MILES ON IT. I COULD PAY TO HAVE IT TOWED TO THE CLOSEST MAZDA DEALERSHIP AND HAVE A DIAGNOSTIC DONE TO SEE IF THEY WOULD CONSIDER HONORING THE WARRANTY. THIS WOULD NOT BE APPLIED TO ANY NEEDED REPAIRS. I OPTED TO LEAVE IT AT THE REPAIR SHOP. THEY ARE ORDERING THE PART WHICH WILL TAKE A WEEK TO GET. I HAD TO RENT A CAR TO GET BACK HOME AND WILL HAVE TO DRIVE BACK TO WV TO GET MY CAR. I REALIZE THE CAR IS OUT OF WARRANTY BUT HAVING THE DRIVETRAIN GO OUT AFTER ONLY TWO YEARS AND 79 ,000 MILES IS TERRIBLE QUALITY. I HAVE LEASED NEW CARS ALL MY LIFE AND HAVE NEVER HAD ONE HAVE A PROBLEM THIS MAJOR AFTER ONLY TWO AND HALF YEARS. I WON'T BE BUYING ANOTHER MAZDA AGAIN. *TR

Equipment
Filed Jul 7, 201058,000 milesGA

ON MY 30 MILE DRIVE HOME FROM WORK, I BRIEFLY SMELT SOMETHING BURNING. LATER ON THAT DRIVE, I REALIZED THAT MY A/C DID NOT SEEM TO BE BLOWING COLD. MY A/C HAS ALWAYS TAKEN A WHILE TO COOL THE CAR DOWN, BUT IT WASN'T EVEN COOL AFTER MY 30 MILE DRIVE HOME. WHEN I CONFIRMED THAT THE A/C WAS NOT BLOWING COLD AT ALL, ON MY DRIVE TO WORK THE FOLLOWING DAY, I TOOK MY CAR TO A REPAIR SHOP TO HAVE THE A/C CHECKED. THAT IS WHEN I WAS TOLD MY A/C COMPRESSOR HAD "LOCKED UP" FOR SOME UNKNOWN REASON, AND NEEDED TO BE REPLACED. I TOOK MY CAR TO THE MAZDA DEALERSHIP THE FOLLOWING BUSINESS DAY AND THEY CONFIRMED THE SAME. MAZDA COULD NOT PROVIDE AN EXPLANATION FOR WHY THIS HAPPENED AT 58,000 MILES. THE COMPRESSOR IS STILL NOT REPAIRED AT THIS TIME BECAUSE THE MAZDA DEALERSHIP WILL NOT WARRANTY THEIR REPAIRS. *TR

Engine and Engine Cooling › Cooling System
Filed Jun 16, 201039,203 milesKY

I WAS DRIVING TO MY DESTINATION WHEN THE A/C STOPPED WORKING AND I SMELLED/SAW SMOKE COMING FROM UNDERNEATH MY VEHICLE. THE VEHICLE WAS TAKEN TO THE NEAREST MECHANIC AND I WAS TOLD THAT THE AIR COMPRESSOR WAS LOCKED UP AND THAT WE WOULD HAVE TO WAIT A FEW DAYS FOR A REPLACEMENT PART OR DRIVE HOME WITHOUT THE A/C IN 90+ DEGREE HEAT. REMEDY, REPLACED AIR COMPRESSOR AT A COST OF $957.43 AND BY THE WAY THE VEHICLE HAD ONLY 39203 MILES ON IT. *TR

Air Bags
Filed Jun 7, 201010,000 milesTX

TL*THE CONTACT OWNS A 2008 MAZDA CX7. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP TO ROUTINE MAINTENANCE AND THE DEALER TURNED OFF THE LIGHT AT THAT TIME. THE CONTACT THEN STATED THAT THE AIR BAG LIGHT ILLUMINATED AGAIN AND THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS CAUSED BY A LOOSE CONNECTION PIN. THE AIR BAG LIGHT ILLUMINATED AGAIN AND THE CONTACT HAD AN APPOINTMENT WITH THE DEALER AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE CURRENT MILEAGE WAS APPROXIMATELY 46,000.

Engine and Engine Cooling › Cooling SystemFire
Filed Feb 22, 201047,800 milesTX

I WAS DRIVING MY 2008 MAZDA CX-7 FROM BAYTOWN, TEXAS TO KILLEEN, TEXAS WHEN I NOTICED THAT THE AIR CONDITIONING STOPPED WORKING. APPROXIMATELY 3-5 MILES LATER WHITE SMOKE BILLOWED FROM UNDER THE HOOD AND MY STEERING LOCKED. BECAUSE THERE WAS NO SUITABLE TERRAIN ON THE RIGHT AND BECAUSE I WAS STEERING AROUND A RIGHT-TURN, I WAS FORCED TO PULL TO THE LEFT. BECAUSE OF THE SMOKE AND THE DISTRACTION CAUSED BY THE INCIDENT, I DID NOT REALIZE THAT THERE WAS A SEMI-TRUCK HEADING TOWARDS ME IN THE OTHER LANE. IF IT WASN'T FOR THE ADEPT HANDLING OF THE TRUCK DRIVE, I WOULD HAVE SURELY GONE HEAD ON AND I WOULD HAVE BEEN KILLED. I WAS TOWED TO BRYAN, TEXAS WHERE THE VEHICLE WAS REPAIRED AFTER A WHOLE DAY IN THE SHOP. THEY REPAIRED THE AIR CONDITIONING COMPRESSOR, AN ENGINE MOUNT, A PULLEY I BELIEVE AND SOME OTHER MISCELLANEOUS ITEMS TO THE TUNE OF OVER $1,400. I WAS EXTREMELY UPSET WHEN I FOUND OUT IT WAS A COMMON PROBLEM...ONE THAT NEARLY CAUSED ME MY LIFE. I HAVE TWO SMALL CHILDREN THAT DRIVE WITH ME EXTREMELY FREQUENTLY AND I FIND IT HARD TO BELIEVE THAT NOTHING S BEING DONE ABOUT MAZDA PLACING PEOPLE IN DANGER LIKE THIS. *TR

Electrical System › Instrument Cluster/Panel
Filed Feb 16, 20108,200 milesFL

ON THE MAZDA CX7 THE DASH INSTRUMENTS ARE ALMOST IMPOSSIBLE TO SEE IF ANYONE IS WEARING SUNGLASSES. MAZDA APPARENTLY IS ALERT TO THIS AS ON THE MOST EXPENSIVE CX7 ALL THE INSTRUMENT LIGHTS ARE ILLUMINATED. THIS CREATES AN IMPOSSIBLE SITUATION IN TRYING TO GAUGE EVEN YOUR SPEED. I OWN A CX7 , IN FLORIDA WHERE YOU MUST WEAR SUN GLASSES, AND HAVE BEEN WARNED ABOUT SPEED. MAZDA SEEMS TO HOLD THIS AS AN UPGRADE, WHICH IS NOT RIGHT. *TR

Engine and Engine Cooling
Filed Dec 28, 200929,000 milesTN

SUDDEN AC CLUTCH/COMPRESSOR FAILURE WITH 29000 MILES ON VEHICLE. DIDN'T NOTICE UNTIL WE STOPPED AT A SCENIC OVERLOOK OFF I 75 IN TN AND HAD HEAVY WHITE SMOKE FROM UNDER THE HOOD W/ A GRINDING BEARING NOISE. REPAIRED UNDER WARRANTY, BUT NOT SURE IF W/ AN UPDATED PART(S). RESEARCH SHOWS THAT THIS IS A VERY COMMON PROBLEM W/ THIS VEHICLE. *TR

Equipment
Filed Dec 7, 200944,000 milesFL

I WAS DRIVING. AC SUDDENLY STOPPED BURNED SMELL COMING IN TO THE CAR, WERE I HAD MY 12 MONTH OLD BABY IN THE CAR. SMELL WAS MAKING ME SICK BABY START TO CRY. I CALLED THE TOWING COMPANY TO TAKE THE CAR TO THE DEALER. SAW ON LINE THAT OTHER PEOPLE HAVE HAD THE SAME PROBLEM WITH THE MAZDA CX7 AC PROBLEM. *TR

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated PulleysFire
Filed Dec 7, 200942,000 milesFL

TL* THE CONTACT OWNS A 2008 MAZDA CX7. WHILE DRIVING BLACK SMOKE WAS EXPELLED THROUGH THE VENTS OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. A TECHNICIAN FROM THE DEALER STATED THAT THE AIR CONDITIONING CLUTCH AND BELT HAD FAILED. HE THEN ADDED THAT THE FAILURE WAS A MANUFACTURER DEFECT. HOWEVER,THE ESTIMATED COST FOR THE REPAIR WAS $1,243.00. THE MANUFACTURER TOOK A REPORT, AND A REPRESENTATIVE STATED THAT THEY WOULD ASSIST WITH THE REPAIR. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 42,000.

Visibility › Defroster/Defogger/Hvac System
Filed Nov 23, 200946,825 milesFL

WE HAVE A 2008 MAZDA CX7 BOUGHT NEW IN 2008 AT ABOUT 35,677 MILE MARK OUR A/C STARTED GOING IN AND OUT NOT BLOWING COLD AIR. TOOK IT AND THE TECH AIR BLOWING AT 46 DEGREES AND PRESSURE GOOD. NO MAJOR PROBLEMS AFTER. JUST THIS PAST WEEKEND MY WIFE IS DRIVING THE CAR WITH MY EIGHT TEAR OLD ON THE INTERSTATE WHEN THE CAR STARTED SMOKING SEVERELY. SHE PULLS OVER CALL ME, A BRIEF LOOK OVER I SAW THAT SOMETHING WAS WRONG WITH THE A/C CLUTCH AREA. NOW THE A/C IS OUT. I'M ON MY WAY TO MAZDA RIGHT NOW AND WILL UPDATE STATUS LATER. VEHICLE IS OUT OF WARRANTY WOULDN'T YOU KNOW. APPARENTLY FROM RESEARCH VIA THE INTERNET THIS IS AND HAS BEEN A VERY COMMON PROBLEM. HELP! PLEASE..... *TR

Steering
Filed Oct 26, 200947,189 milesMA

WITHOUT WARNING THE CABIN OF MY MAZDA CX-7 FILLED WITH SMOKE AND THE POWERSTEERING WENT OUT. APPARENTLY FAULTY AC COMPRESSOR BURNED BELTS AND KNOCKED OUT POWERSTEERING. MAZDA REPLACED COMPRESSOR WITH NEW REVISED COMPRESSOR. *TR

Engine and Engine Cooling
Filed Oct 21, 200942,000 milesFL

2008 MAZDA CX-7 A/C COMPRESSOR FAILURE SENDING SPARKS OUT FROM UNIT, INSIDE ENGINE BAY. *TR

Engine and Engine Cooling
Filed Oct 16, 200917,500 milesNC

MAZDA USING THE WRONG OIL. RECENTLY HAD THE OIL CHANGED IN MY 2008 MAZDA CX-7. WHEN I DROVE IT OFF THE LOT THE CAR SMOKED LIKE CRAZY. THEY SAID THEY WERE USING THE WRONG OIL SO THEY REPLACED IT WITH 5W-30 INSTEAD OF 5W-20. THEN CAR CONTINUED TO SMOKE. SO NEXT DAY THEY PUT 5W-40 IN IT. THE OIL IS LEAKING INTO THE TURBO CREATING A FIRE HAZARD. *TR

Engine and Engine Cooling
Filed Jul 27, 200914,586 milesTX

2008 MAZDA CX7, A/C COMPRESSOR LOCKED UP,BOUGHT IT BRAND NEW FROM DEALER AND ONLY AT 14,500 MILES IT LOCKS UP ON ME. *TR

Unknown or Other
Filed Jul 24, 2009GA

MY CAR IS A 2008 MAZDA CX-7 AND THIS SUMMER I BEGAN TO USE THE AC WHICH NEVER SEEMS TO COOL OFF MY CAR. IT BLOW COLD AIR BUT NOT VERY COLD AND I HAVE TO KEEP IT AT LEVEL 4 AND PUSH THE OTHER BUTTON THAT MAKES IT BLOW HARDER. WHICH I THINK IS THE CIRCULATION BUTTON. I SHOULD NOT HAVE TO KEEP IT ON FULL BLAST AND WITH THE AC BUTTON AND THE ONE NEXT TO IT DEPRESSED ALL THE TIME TO COOL MY CAR OFF. I DON'T THINK IT IS RUNNING CORRECTLY. *TR

Visibility › Defroster/Defogger/Hvac System
Filed Jul 21, 200911,700 milesUT

AIR CONDITIONING BLOWS HOT AIR A FEW TIMES A DAY. IT NEVER FULLY COOLS CAR. AT SOME TIMES IT STARTS BLOWING SO HOT THAT IT IS MORE COMFORTABLE TO TURN THE A/C OFF EVEN WHEN IT IS 105 DEGREES OUTSIDE! I HAVE TAKEN THE CAR INTO MAZDA OF ST. GEORGE, UTAH TWICE AND THEY PUT A THERMOMETER IN THE VENT, TELL ME IT'S COLD ENOUGH AND SEND ME ON MY WAY. THEY SAY THEY DON'T KNOW WHY IT BLOWS HOT AIR BUT THAT THE A/C SYSTEM IS WORKING NORMALLY. I HAVE LIVED IN THIS VERY HOT CLIMATE FOR A VERY LONG TIME AND HAVE OWNED MANY DIFFERENT CARS. ALL OF THEM WERE ABLE TO COOL DOWN THE CAR TO A COMFORTABLE TEMPERATURE EVEN IN OUR HOT AREA. WHEN THE TEMPERATURE GETS ABOVE 100 TO 105 DEGREES THE CAR IS TOO UNCOMFORTABLE TO DRIVE. IN FACT, MY WIFE WILL CHOOSE TO DRIVE MY TRUCK (AS OPPOSED TO HER '08 MAZDA) AS THE AIR CONDITIONER IN THE TRUCK ACTUALLY BLOWS COLD AIR. *TR

Equipment
Filed Jul 14, 200942,000 milesMN

AC COMPRESSOR SHAFT FAILURE AND FELL OFF. CAR WAS 18 MONTHS OLD. *TR

Engine and Engine Cooling › Cooling System
Filed Jun 26, 200956,000 milesWA

ON 6/17/09, MY 2008 MAZDA CX-7 ERUPTED IN SMOKE WHILE I WAS DRIVING WITH MY 1 & 3 YEAR OLD. I WAS TERRIFIED IT WOULD CATCH ON FIRE & LUCKILY WAS ABLE TO GET MY BOYS AND I OUT SAFELY OFF THE FREEWAY. HERZOG MEIER MAZDA IN BEAVERTON, OR CONFIRMED IT WAS THE AC COMPRESSOR THAT CAUSED THE VEHICLE TO BREAK DOWN. THE ESTIMATE TO FIX WAS $2400. I DECIDED TO GO ONLINE & DO RESEARCH. I WAS OUTRAGED BY WHAT I DISCOVERED. THERE ARE ENDLESS AMOUNTS OF CX7 OWNERS WHO ALSO HAD ISSUES WITH THE A/C COMPRESSOR MOST WITH LESS MILEAGE THAN MY VEHICLE. I CALLED MAZDA TO FILE A COMPLAINT TODAY. MAZDA SHOULD ACKNOWLEDGE THIS ERROR & DO A RECALL. *TR

Engine and Engine CoolingFire
Filed Jun 24, 200910,408 milesUT

PURCHASED VEHICLE IN 1/2008. 2008 MAZDA CX-7 WE TOOK A TRIP FROM SALT LAKE CITY, UT TO LAS VEGAS, NV THE WEEKEND OF MAY 1-3, 208. CHECK ENGINE LIGHT CAME ON, ALONG WITH THE AT LIGHT WHEN WE CLIMBED ANY SORT OF A HILL ON I-15 I MADE AN APPOINTMENT ON MAY 4TH THE MAZDA DEALERSHIP (D. DAHLE MAZDA SALT LAKE CITY) DID THE REPAIRS WHEN I PICKED UP THE VEHICLE, TRANSMISSION WAS REPROGRAMMED BECAUSE THE SHIFT POINTS WERE NOT CORRECT. MILEAGE OUT WAS 10408 ON 5/18/09 MY WIFE WAS DRIVING SOUTH ON I-15 WHEN THE CHECK ENGINE AND AT LIGHTS CAME ON AGAIN JUST NORTH OF MILE MARKER 185. SMOKE WAS COMING OUT OF THE VENTS WHEN SHE PULLEDOVER. WITNESSES RAN UP TO THE CAR YELLING FOR HER TO GET OUT, THE CAR WAS ON FIRE. DRIVERS AREA WAS FULLY ENGULFED. ALTHOUGH SHE WAS NOT INJURED (THANK GOD) IT WAS A NARROW ESCAPE ACCORDING TO WITNESSES CONTACTED MAZDA ROAD SIDE SERVICE THEY CONTACTED STEELE TOWING. FLAGGED DOWN TWO SEMI DRIVERS, THEY GOT OUT THERE FIRE EXTINGUISHERS AND DISCHARGED THEM THE VEHICLE BECAME FULLY ENGULFED, AND ENDED UP HAVING AN EXPLOSION UHP ARRIVED ON SCENE (TROOPER DEREK SPENCER BADGE # 341 ) LOCAL FIRE ARRIVED. TWO FIRE TRUCKS ATTEMPTED TO EXTINGUISH, VEHICLE WAS TOTALLY DESTROYED. VEHICLE WAS TOWED TO STEELE TOWING IN NEPHI, UT MET STEELE TOWING AT 8:00 A.M. NEXT MORNING BEFORE THE VEHICLE WAS TAKEN TO D. DAHLE MAZDA IN SALT LAKE CITY CLOSE TO 200 PHOTOGRAPHS OF THE VEHICLE AND SPOKE WITH THE TOWING COMPANY. CONTACTED ROB MEYER GENERAL MANAGER DURING OUR DRIVE HOME. ALL HE W

Equipment
Filed Jun 21, 200938,000 milesPA

SUDDEN FAILURE OF AC CLUTCH. LOCKS UP AND BURNS. AFFECTS STEERING AND WILL DAMAGE ENGINE. *TR

Seat Belts
Filed Mar 25, 200927,000 milesOH

ABS LIGHT ON DASH DISPLAY, DEALER ADVISED HAD TO ORDER A MODULE. STOPPED TO GET GAS WHILE I WAS OUT OF TOWN AND AIRBAG DEPLOYED SCARING MYSELF AND MY TWO PASSENGERS. I WAS THANK GOODNESS NOT IN VEHICLE. ONLY DRIVERSIDE AIRBAG DEPLOYED AND SEATBELT TIGHTENED UP AND BROKE THE PLASTIC AROUND THE DOOR FRAME. *TR

Engine and Engine Cooling › Exhaust System
Filed Mar 18, 2009PA

WE PURCHASED THE VEHICLE NEW FROM A MAZDA DEALER. FROM THE TIME WE PURCHASED THE VEHICLE I HAVE NOTICED EXCESSIVE CARBON BUILDUP AROUND THE EXHAUST OPENINGS AT THE REAR OF THE VEHICLE. IT IS PROGRESSIVELY GETTING WORSE TO THE POINT WHERE THE CATALYTIC CONVERTERS ARE GETTING RED HOT. THE CHROME EXHAUST TIPS ARE NOW DISCOLORED DUE TO THE HEAT. THIS VEHICLE WAS CHECKED SEVERAL DAYS AFTER PURCHASE, WHERE ACCORDING TO THE MAZDA DEALER, THERE WERE NO ISSUES. WE MOVED, AND A NEW MAZDA DEALER IS SERVICING THE VEHICLE. TODAY, 03-18-09 IT WAS AGAIN CHECKED DIAGNOSTICIANS WITH NO ISSUES. WHEN THIS VEHICLE IS DRIVEN FOR APPROXIMATELY 100 MILES OR MORE THE EXHAUST SYSTEM GETS EXTREMELY HOT. IT IS THIS "LAYMAN'S OPINION" THAT THIS ENGINE IS RUNNING VERY RICH, "STARVING FOR AIR". I AM CONCERNED THAT THIS WILL EVENTUALLY CATCH FIRE FROM THE EXCESSIVE HEAT GENERATED AT THE CATALYTIC CONVERTERS AND TRANSMITTED THROUGH THE REMAINDER OF THE EXHAUST SYSTEM. (LAST TRIP BACK FROM PHILA AREA WAS 03-11-09...I WAS CONCERNED ABOUT PARKING IT IN THE GARAGE UNTIL IT COOLED DOWN). *TR

Tires
Filed Mar 5, 200915,000 milesPA

PREMATURE TREAD WEAR ON ALL 4 TIRES. TIRES NEEDED REPLACING AFTER 15,000 MILES. ONLY SLIGHT COOPERATION WITH MANUFACTURER. THEY OFFERED A DISCOUNT ON REPLACEMENT TIRES. *TR

Electrical SystemCrash
Filed Aug 15, 2008700 milesIL

TL*THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STOPPED THE VEHICLE AND TURNED OFF THE IGNITION. WHEN HE PLACED THE GEAR INTO PARK, IT WOULD NOT ENGAGE. THE DEALER STATED THAT ALL OF THE VEHICLES DO NOT LOCK IN PARK AFTER TURNING OFF THE IGNITION SWITCH. THE GEAR SHIFT MOVES WHILE THE ENGINE IS ON AND THE VEHICLE IS IN PARK. THE CONTACT HAS OWNED THE VEHICLE FOR THREE WEEKS. ANOTHER DRIVER EXITED THEIR VEHICLE AND THOUGHT THAT THE VEHICLE WAS IN PARK AFTER SHE TURNED OFF THE VEHICLE. THE GEAR FAILED TO LOCK INTO PLACE AND THE VEHICLE CRASHED INTO A TREE. THE SERVICE MANAGER AT THE DEALER STATED THAT THIS WAS ABNORMAL, BUT ALL OF THE VEHICLES OPERATE IN THAT MANNER AND THERE MAY BE A POTENTIAL SAFETY HAZARD. THE CONTACT AND SERVICE MANAGER ALSO OBSERVED SEVERAL VEHICLES THAT WERE DESIGNED IN THAT MANNER. THE CONTACT IS ALSO WAITING ON A DISTRICT SERVICE MANAGER TO CALL HIM BACK. THE INSURANCE COMPANY WAS LIABLE FOR THE REPAIRS. THE OWNER'S MANUAL DID NOT INDICATE THAT THERE MAY BE DIFFICULTY WITH THE GEAR SHIFT. THERE WAS DAMAGE TO THE REAR END BUMPER AND TAILGATE OF THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 700 AND CURRENT MILEAGE WAS 760. UPDATED 09/10/08. *LJ UPDATED 09/11/08.*JB

Tires
Filed Mar 18, 2008OH

THE TIRES WILL NOT GRIP ANY AMOUNT OF SNOW, I HAVE HAD TO HAVE THE WHEEL ALIGNMENT SET TWICE AND THE TIRES CHECKED TWICE THE ALIGNMENT IS STILL OFF. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2008 Mazda CX-7 → · Every CX-7 year → · How the figures are calculated →