Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
MAZDA CX-5 SWITCHER SHIFT PART NUMBER KDY046040 WENT BAD ON MY VEHICLE AND MANY OTHERS. THIS SHOULD BE A RECALL BUT SOMEONE WAS TOLD BY MAZDA CORPORATE THAT IT IS NOT A DANGEROUS ISSUE THEREFORE WON'T BE A RECALL. MEANWHILE THOUSANDS OF PEOPLE ARE PAYING TO REPLACE A FAULTY PART!
SINCE PURCHASED, THE VEHICLE DRIVER NOTED BRAKE PEDAL WAS "SOFT" WHEN BRAKING THE VEHICLE. THERE WAS NOT ENOUGH PRESSURE IN THE MASTER CYLINDER SYSTEM, IN WHICH THE BRAKE DID NOT RETURN APPROPRIATELY. THE PADS DID NOT PERFORM, SO ALL THE INTERIOR ROUTERS GRINDED. THE VEHICLE HAD CONSISTENT MOVEMENT ON A WEEKLY BASIS AND THE MILEAGE ON THE CAR DOES NOT WARRANT ALL FOUR ROTORS AND PAD HAVING TO BE REPLACED.
WHEN SHIFTING INTO PARK, UNABLE TO SHUT OFF ENGINE AS CAR DOES NOT RECOGNIZE IT IS IN PARK
MY VEHICLE DOES NOT COMPLETELY SHUT OFF WHEN THE START BUTTON IS PUSHED. IT GOES INTO AUXILIARY MODE. IF LEFT THE VEHICLE WILL STAY RUNNING UNTIL THE BATTERY DIES. THIS CAN BE RESOLVED AT TIMES BY RESTARTING THE CAR, SHIFTING IT OUT OF PARK, BACK INTO PARK AND THEN SHUTTING THE CAR OFF AGAIN..THIS MAY NEED TO BE DONE MORE THAN ONCE AND SOMETIMES YOU HAVE TO MOVE THE CAR A LITTLE TO GET IT TO WORK.
AUXILIARY SYSTEM WILL NOT TURN OFF WHEN THE CAR IS TURNED OFF! THE ENGINE SHUTS OFF BUT THE IGNITION STAYS IN ACCESSORY MODE. HAVE TO TAP BRAKES, GEAR SHIFT, AND SOMETIMES STOP/START CAR AGAIN,WHILE REPEATEDLY PRESSING THE IGNITION STARTER BUTTON. IT'S COMPLETELY RANDOM AND IT HAS DRAINED MY CAR BATTERY TO THE POINT WHERE IT DIED AND MY CAR HAD TO BE JUMP STARTED. THERE ARE MULTIPLE ONLINE FORUMS FROM OTHER PEOPLE HAVING THESE EXACT SAME ISSUES WITH THIS MAZDA. THE DEALERSHIP IS TRYING TO CHARGE $145 JUST TO RUN DIAGNOSTICS ON THIS. THIS IS A SERIOUS PROBLEM AND A SAFETY LIABILITY. I CAN'T BELIEVE THAT MAZDA HAS NOT RECALLED THIS MALFUNCTION. THEY SHOULD BE 100% RESPONSIBLE FOR REPLACING THE SWITCH UNIT. THIS HAS HAPPENED TO WAY TOO MANY PEOPLE!!
TL* THE CONTACT OWNS A 2014 MAZDA CX-5. AFTER THE ENGINE TURNED OFF, THE ELECTRICAL POWER REMAINED ACTIVE. IN ORDER FOR THE ELECTRICAL SYSTEM TO TURN OFF, THE CONTACT HAD TO PRESS THE START BUTTON AND MANEUVER THE GEAR SHIFTER NUMEROUS TIMES. IN ADDITION, THE DOORS FAILED TO LOCK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 1-2242523981. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
RADIO WILL NOT TURN OFF WHEN THE CAR TURNS OFF. VEHICLE IS IN PARK AND AFTER PRESSING THE START/STOP BUTTON THE RADIO WILL NOT TURN OFF. LEAVING THE RADIO ON DRAINS THE BATTERY. IF I START THE CAR IN PUT IN ANOTHER GEAR AND BACK TO PARK AND PRESSING THE START/STOP BUTTON IT SOMETIMES TURNS THE RADIO OFF AND OTHER TIMES IT DOES NOT. THE ENGINE HOWEVER WILL TURN OFF. THE CAR IS STATIONARY WHEN THIS HAPPENS. I DID LOOK ONLINE AND IT HAPPENS FREQUENCY TO MAZDA CX-5 2014 VEHICLES BECAUSE THERE IS A VIDEO ON HOW TO REPLACE THE PARK SWITCH PART TO CORRECT THE ISSUE. ALSO, THE TECHNICIAN AT THE MAZDA DEALERSHIP WHERE I GOT THE PARK SWITCH INSTALLED COMMENTED THAT HE SEES A LOT OF CUSTOMERS WITH THIS ISSUE. THAT IS WHY I THINK IT SHOULD BE RECALLED AND FIXED BY MAZDA. THANK YOU.
WHEN TURNING OFF THE CAR, IT DOES NOT RECOGNIZE THAT YOU ARE IN THE PARK POSITION AND IT DOES NOT SHUT DOWN PROPERLY. ACCESSORIES SUCH AS THE RADIO AND DISPLAYS DO NOT TURN OFF. THERE ARE NUMEROUS REPORTS ONLINE SAYING THIS IS DUE TO A FAULTY SHIFTER SWITCH.
FAULTY (DEFECTIVE) SHIFTER SWITCH (PART# KDYO-46-040.) PROHIBITS THE CAR FROM TURNING OFF RELIABLY WHEN PUT "IN PARK." THIS NEEDS TO BE CATEGORIZED AS AN OFFICIAL RECALL.
WHEN PUTTING THE VEHICLE IN PARK, THE VEHICLE OFTEN DOES NOT FULLY TURN OFF (GOES INTO ACCESSORY MODE). IT SEEMS TO BE A SHIFTER ISSUE, OR IT DOES NOT KNOW IT'S IN PARK. I HAVE SEEN MANY SIMILAR REPORTS ON THIS AT HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T49115_DS799849
WHEN TURNING THE CAR OFF, THE ENGINE STOPS BUT THE CAR DOES NOT COMPLETELY TURN OFF. I HAVE TO PUT THE CAR IN REVERSE, MOVE IT, PUT IT BACK IN PARK, AND TRY AGAIN. IT HAS TAKEN UP TO 5 TIMES TO TURN THE CAR OFF.
WHEN I TURN THE CAR OFF, THE ENGINE SHUTS OFF BUT THE REST OF THE CAR DOES NOT COMPLETELY TURN OFF - THE RADIO, FAN, LIGHTS STAY ON. TO FIX I USUALLY JUST HAVE TO MOVE THE SHIFTER FROM PARK TO REVERSE TO DRIVE MULTIPLE TIMES QUICKLY AND THEN TRY AND TURN THE CAR OFF.
WHEN THE WEATHER IS HOT, THE CAR WON'T SHUT OFF. THIS HAPPENS MOSTLY ON SHORT TRIPS. THE ENGINE TURNS OFF BUT THE DOOR LOCKS DON'T FUNCTION AND THE RADIO AND OTHER STUFF STAYS ON. IT CAN RUN YOUR BATTERY DOWN WHICH IS UNSAFE, IT HAPPENS WHEN THE CAR IS IN PARK AND YOU PUSH THE POWER BUTTON TO SHUT IT DOWN. THEY SAID I HAD TO AGREE TO $150 FOR DIAGNOSE. THEY SAID THE SHIFTER HAS TO BE REPLACED FOR $600. THEY LET THE AIR OUT OF MY TIRES. I HAD THEM AT 34. THEY WROTE 34 BUT THE LIGHT CAME ON TO INDICATE LOW TIRE PRESSURE. THREE TIRES HAD 30 PSI AND ONE HAD 34 PSI.
2014 CX-5 DOESN'T TURN OFF PROPERLY. I PRESS THE START/STOP ENGINE BUTTON, BUT IT CAN'T SENSE MY CAR IS IN PARK, SO THE DASH AND RADIO REMAINS ON, KILLING THE BATTERY AS A RESULT. THIS OCCURS WHEN PARKING THE CAR IN PARKING LOTS AND MY GARAGE. GETTING IT TO TURN OFF REQUIRES TURNING THE ENGINE OFF/ON OVER AND OVER AGAIN WHILE USING FORCE TO JIGGLE THE SHIFT LEVER BACK AND FORTH, WHICH CAN TAKE SEVERAL MINUTES.
I PARKED THE CAR IN MY GARAGE AND TURNED THE CAR OFF BUT THE RADIO CONSOLE STAYED ON SO I STARTED THE CAR AND SHUT OFF 4-5 TIMES THEN WENT IN THE HOUSE. THIS MORNING THE BATTERY WAS DEAD. I CHECKED THIS PROBLEM ONLINE AND FOUND MANY PEOPLE HAVING THE SAME ISSUE AND IT SEEMS TO BE A PARKING SENSOR PART # KDY046040
THE SUNROOF GLASS SHATTERED SUDDENLY WHILE I WAS DRIVING ON THE HIGHWAY. I WAS GOING 70-75 MPH AT THE TIME. THERE WERE NO OTHER CARS AROUND AND THE WEATHER WAS PERFECT SO I DO NOT THINK ANYTHING HIT THE SUNROOF. I HAD BOTH THE SUNROOF AND INTERIOR COVER CLOSED COMPLETELY AT THE TIME. THE SOUND WHEN IT SHATTERED WAS VERY LOUD AND THANKFULLY I WAS NOT IN TRAFFIC. SINCE THE COVER WAS CLOSED, IT PREVENTED THE BROKEN GLASS FROM RAINING DOWN ON MY CHILDREN.
CAR WILL NOT TURN OFF.
WHEN PLACED IN PARK AND THE BUTTON PUSHED TO TURN CAR OFF THE ENGINE TURNS OFF BUT THE ACCESSORIES STAY ON. THEN YOU HAVE TO RESTART SEVERAL TIMES EACH TIME TAKING OUT OF PARK AND BACK IN TO FINALLY GET IT TO WORK. I'VE BEEN DEALING WITH THIS FOR OVER 2 YEARS NOW AND I'M TIRED OF THERE NOT BEING A RECALL FOR THIS. THERE ARE A LOT OF COMPLAINTS FOR THIS PROBLEM SO MAZDA NEEDS TO DO THE RIGHT THING AND FIX IT!
THE START/STOP BUTTON FLASHES AMBER INSTEAD OF GREEN WHEN STARTING CAR. DEALER SAID MY BATTERIES IN MY KEYLESS ENTRY NEEDED TO CHANGED WHICH THEY DID AND IT DIDN'T SOLVE THE PROBLEM. SOMEONE ON A MAZDA BOARD SAID TO DISCONNECT THE NEGATIVE SIDE OF THE BATTERY FOR JUST A MINUTE TO RESET THE COMPUTER AND IT WILL GO BACK TO GREEN WHICH I DID BUT THEY LASTS ABOUT 3-4 DAYS THEN YOU HAVE TO DO IT AGAIN. SOME SENSOR MUST BE BAD THAT IT DOESN'T RECOGNIZE THAT THE KEYLESS ENTRY IS IN THE VEHICLE OR THINKS THE BATTERIES ALWAYS NEED TO BE CHANGED. VERY AGGRAVATING TO HAVE TO KEEP DOING THIS.
AFTER SHIFTING THE GEAR TO PARK, ELECTRICAL WILL NOT SHUT OFF. FORMAL COMPLAINT WAS MADE TO MAZDA, BUT THEY WILL NOT HELP. BATTERY WILL BE DRAINED IF NOT ABLE TO SHUT OFF.
CARS ELECTRICAL WILL NOT SHUT OFF AFTER PUTTING IN PARK. CAR CAN BE PUT INTO GEAR AFTER BEING PUT INTO PARK. THIS IS A KNOWN ISSUE TO THE DEALER, AND WAS TOLD TO CALL AND MAKE FORMAL COMPLAINT TO MAZDA. THEY WILL.NOT HELP. THIS IS A SERIOUS ISSUE, BATTERY COULD DIE, LEAVING PERSON STRANDED OR CAR COULD ROLL AWAY.
WHEN PRESSING THE START/STOP BUTTON, THE IGNITION DOES NOT TURN OFF. ALTHOUGH THE SHIFT LEVER IS IN 'P' POSITION AND THE ENGINE SHUTS OFF NORMALLY, THE IGNITION STAYS ON.
VEHICLE WOULD NOT SHUT OFF EVEN WHEN IN PARK. DEFECTIVE SHIFTER MODULE PART NUMBER KD31-46-100F.
WHEN TURNING OFF MY CAR WITH PUSH BUTTON STARTER, IT WILL NOT TURN OFF THE RADIO SCREEN AND RADIO ON DASH. IT TAKES MANY TIMES OF STARTING AND TURNING CAR OFF. THIS COULD BE DANGEROUS IN HAVING IT STAY ON IF YOU ARE NOT AWARE THIS IS HAPPENING.
I AM HAVING ISSUES WITH TURNING THE CAR OFF. FREQUENTLY, I WILL PARK THE CAR, ENSURE THE AUTOMATIC TRANSMISSION IS ENGAGED IN "PARK", PUT MY FOOT ON THE BRAKE AND HIT THE OFF BUTTON (KEYLESS). THE ACCESSORY POWER WILL REMAIN ON AND THE CAR WILL ALERT ME THAT THE VEHICLE IS STILL "ON", EVEN THOUGH EVERYTHING SHOULD BE OFF. I WILL HAVE TO TRY MULTIPLE TIMES TO TURN THE CAR ON AND OFF, EVEN ENGAGING IN REVERSE, DRIVE, ETC AND THEN TRYING TO TURN OFF BEFORE IT FINALLY TURNS OFF FULLY. LOOKING FOR MORE INFORMATION ONLINE, I FOUND THERE ARE MANY OTHER CX-5 OWNERS WHO ARE HAVING THIS ISSUE.
TRANSMISSION SAFETY SWITCH WHICH ALLOWS RECOGNIZES THE GEAR SELECTOR SWITCH IS IN THE P POSITION IS FAULTY/DEFECTIVE. DEFECTIVE SWITCH IS A SAFETY CONCERN AS WILL NOT ALLOW VEHICLES TO COMPLETELY TURN OFF. MAZDA IS AWARE OF THE PROBLEM AND HAS ISSUED A MAINTENANCE BULLETIN ON MANY AFFECTED 2013 AND 2014 MODEL VEHICLES. THIS STARTED HAPPENING RANDOMLY 3 YEARS AGO, BUT HAS PROGRESSED TO 3-4 TIMES PER WEEK.
MY CAR HAS 58,283 MILES AND I NEED A NEW DIFFERENTIAL. I HAVE NEVER EVEN HAD A DIFFERNTIAL REPLACED ON ANY OF MY PRIOR CARS. I HAVE HAD CARS WITH OVER 200,000 MILES. THIS IS A COSTLY FIX AND I FEEL IT SHOULD NOT HAPPEN TO A CAR AT THIS MILEAGE. I BOUGHT THE CAR USED AT ABOUT 23,000 MILES.
WHEN TURNING THE CAR OFF, THE CAR DOESN'T TURN OFF ALL THE WAY AND DRAINS THE BATTERY. . I HAD TO BUY A NEW BATTERY AND ENDED UP GETTING HAVING TO HAVE MY CAR TOWED IN. MAZDA ISSUED A SERVICE BULLETIN FOR THIS IN 2015 (FOR 2013 MODELS) AND UPDATED IN 2016 TO INCLUDE 2014 MODELS: HTTP://EP.YIMG.COM/TY/CDN/YHST-24809172479195/KDY0-46-040.PDF. THE WARNING LIGHTS ALL COME ONE WHILE YOU ARE DRIVING. VERY SCARY
TAKATA RECALL RECALL FROM NEW
THE ENGINE WAS IN DRIVE AND THE BRAKE PEDAL WAS FULLY DEPRESSED. THE CAR WAS STOPPED FOR AT LEAST 5 SECONDS- AT WHICH POINT THE ENGINE STARTS TO REV, LOUD CLUNK FROM BEHIND AND THE CAR JUMPS FORWARD AT LEAST 5 FEET. FEELS AS THOUGH WAS HIT FROM BEHIND. IN ADDITION, THE CAR SUDDENLY STARTS TO REV UP TO 4000-5000 RPM WHILE AT STOP AND WHILE DRIVING LOCALLY (NOT HIGHWAY DRIVING)
VEHICLE WON'T SHUT COMPLETELY OFF. INFOTAINMENT SYSTEM REMAINS ON, DOORS WON'T LOCK AND KEY FOBS WON'T WORK. ALL AFTER PRESSING THE START BUTTON IN ORDER TO SHUT IT OFF.
WHEN PLACING THE SHIFTER IN PARK AND TURNING THE CAR OFF, THE ENGINE SHUTS OFF BUT NOT THE ELECTRONICS. WHEN RETURNING TO THE CAR, IT MAY NOT START DUE TO DRAINED BATTERY. ON LINE REPORTS SHOW MANY MAZDAS HAVE THIS PROBLEM.
THE BLUETOOTH PANDORA USB AUX CD DOES NOT LIGHT UP ON THE STEREO SCREEN EVERYTHING ELSE WORK EXCEPT ALL THAT
THERE IS A FAULTY SENSOR ISSUE WITH MAZDA CX-5 CIRCA 2014 WHERE IT DOESN'T REGISTER THE CAR IS IN PARK AND THUS THE ELECTRONIC ON/OFF WON'T TURN THE CAR OFF PROPERLY. IT TURNS THE ENGINE OFF BUT LEAVES THE REST OF THE ELECTRICAL SYSTEM ON AND CAN LEAD TO MANY DEAD BATTERY SITUATIONS. HERE ARE SEVERAL FORUMS DETAILING THE SITUATION: HTTPS://WWW.CARCOMPLAINTS.COM/MAZDA/CX-5/2014/ELECTRICAL/WILL_NOT_COMPLETELY_SHUT_DOWN.SHTML HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T49115_DS799849 THIS CAN LEAD TO UNSAFE CONDITIONS STRANDING PEOPLE WITH A DEAD CAR THROUGH A FAULTY PART. IMAGINE, SOMEONE NEEDING TO ESCAPE THE CALIFORNIA WILDFIRE OR EVACUATE ONLY TO BE BLOCKED BY THIS ISSUE.
IGNITION DOES NOT TURN OFF WHEN PRESSING THE START/STOP BUTTON. MINE HAS BEEN DOING THIS FOR ABOUT A YEAR PERIODICALLY. IT WAS CORRECTED BY PLACING IT IN PARK WITH SLIGHT ADDED FORCE. IT'S NOW ESCALATED TO THE POINT WHERE THE FORCE IS BECOMING EXCESSIVE AND MAY DAMAGE OTHER COMPONENTS. THE PROBLEM AND FIX IS LISTED HERE. HTTPS://MAZDA.OEMDTC.COM/665/IGNITION-DOES-NOT-TURN-OFF-WHEN-PRESSING-STARTSTOP-BUTTON-2013-2014-MAZDA IF YOU SEARCH IN GOOGLE '2014 MAZDA CX-5 IGNITION STAYS ON' YOU'LL SEE IT'S A COMMON ISSUE. WHEN PART KDY0-46-040 IS MALFUNCTIONING YOU ARE UNABLE TO SECURE YOUR CAR. THE DOORS WILL NOT LOCK, THE ALARM WILL NOT ARM AND THE BATTERY CONTINUES TO DRAIN IF YOU DO NOT MANUALLY TURN OFF THE RADIO.
THE SHIFTER DOESN'T STAY IN PARK. THE CAR DOES NOT SHUT OFF WHEN YOU PUSH THE BUTTON. YOU HAVE TO WIGGLE THE GEARSHIFT, TAKE IT IN AND OUT OF PARK, AND PUSH THE BUTTON MULTIPLE TIMES BEFORE IT WILL WORK AND SHUT THE CAR OFF. TOOK IT TO DEALERSHIP 2/19/2019 AND THE KDYO-46-040 SWITCH HAD TO BE REPLACED.
THE CAR ACCESSORIES STAY ON AFTER TURNING THE CAR OFF. THIS MAKES THE CAR BATTERY RUN DOWN. ALSO LEAVES THE CAR IN A MODE WHERE SOMEONE COULD POSSIBLY STEAL IT EASIER. ONCE THIS STARTED HAPPENING IT RANDOMLY OCCURS DAILY.
MY WIFE COMPLAINED ABOUT HOW SHE TRIED TO ACCELERATE AND IT DIDN'T WORK ONE RANDOM TIME WHILE SHE WAS DRIVING. I TOOK IT AROUND THE NEIGHBORHOOD TO TEST IT OUT. I WASN'T EVEN OUT OF MY BLOCK BEFORE THE INCIDENT HAPPENED. I WAS IN THE MIDDLE OF A TURN AND EVERYTHING JUST STOPPED. I WAS GOING LESS THAN 10 MPH WHEN IT HAPPENED. SEVERAL LIGHTS CAME ON ON THE DASHBOARD. THE TRACTION CONTROL LIGHT, THE AT LIGHT, THE TPMS LIGHT, AND THE CHECK ENGINE LIGHT. SOMETHING BAD HAPPENED AND THIS COULD HAVE KILLED SOMEONE HAD IT HAPPENED ON THE HIGHWAY. I TURNED THE CAR OFF AND ON AND NOW ONLY THE CHECK ENGINE LIGHT IS ON. I WAS ABLE TO DRIVE IT AGAIN AT THAT POINT.
VEHICLE SOMETIMES DOES NOT COMPLETELY SHUT-OFF WHEN SHIFTING INTO "PARK" AND PRESSING 'START/OFF' BUTTON. ACCESSORY FUNCTIONS REMAIN 'ON'. WARNING LIGHT STATES "PLEASE SHIFT INTO 'PARK'". SOMETIMES REQUIRES MULTIPLE ATTEMPTS SHIFTING OUT OF AND BACK INTO 'PARK' BEFORE ALL SYSTEMS SHUTDOWN WHEN PRESSING 'START/OFF' BUTTON. BASED ON NUMEROUS OTHER DRIVERS HAVING SIMILAR ISSUES, APPEARS TO BE PROBLEM WITH THE SHIFTER SWITCH (PART# KDY046040). VERY IRRITATING HAVING TO DEAL WITH THIS PROBLEM...MAZDA NEEDS TO DO RECALL ON THIS, IMO!
REPLACED BATTERY JANUARY 29, 2019. BATTERY NOT HOLDING A CHARGE IT GOES COMPLETELY DEAD AFTER NOT DRIVING ONE DAY. THERE IS NO OBVIOUS CAUSE AS TO WHY THE BATTERY IS DRAINED DEAD NO LIGHTS ON NO DASH LIGHTS NO NOTHING INDICATING THAT THE BATTERY SHOULD GO DEAD . UPON CHECKING THE INTERNET THERE HAVE BEEN MANY OTHER INSTANCES WHERE THIS PROBLEM HAS ALSO HAPPENED WITH THIS YEAR MAKE AND MODEL. PROBLEM MAY LIE WITHIN THE MAZDA ELECTRICAL SYSTEM ITSELF AND HARD FOR THE MANUFACTURE DEALER OR CAR OWNER TO IDENTIFY .
TL* THE CONTACT OWNS A 2014 MAZDA CX-5. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SLIPPED INTO NEUTRAL AND STOPPED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO INDEPENDENCE MAZDA (704-563-1510, LOCATED AT 6735 E INDEPENDENCE BLVD, CHARLOTTE, NC 28212) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE VIA EMAIL. THE MANUFACTURER ATTEMPTED, BUT FAILED TO REACH THE CONTACT. THE CONTACT PLANNED TO CALL THE MANUFACTURER BACK. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 49,500.
THE CAR SLIPS GEARS - GOING FROM DRIVE TO NEUTRAL INSTANTANEOUSLY WITHOUT WARNING. THIS HAPPENS WHEN THE CAR IS IN MOTION AND IN DRIVE. THE INDICATOR LIGHT SAYS 'D' BUT THE CAR'S GEAR IS IN NEUTRAL. THIS HAS HAPPENED 3 TIMES ON STREETS AT APPROX 40MPH AFTER MAKING A 3 HOUR HWY TRIP.
WHEN THE IGNITION BUTTON IS PRESSED TO SHUT THE CAR OFF IT STOPS THE ENGINE BUT THE RADIO STAYS ON AND THE DOORS CANNOT BE LOCKED. THE SHIFTER IS IN PARK WHEN THIS OCCURS. FORCED TO LEAVE VEHICLE UNLOCKED AND "ON". THIS HAPPENS 3-4 TIMES PER WEEK.
IF ANYONE HAS EXPERIENCED THE GEAR SHIFTER ISSUE WITH THEIR 2014 MAZDA CX-5, PLEASE CALL MAZDA DIRECTLY AND MAKE A COMPLAINT. THE VEHICLE DOES NOT POWER OFF WHEN YOU PUT IT IN PARK. THE CAR THINKS IT IS STILL IN DRIVE, THEREFORE ACCESSORY POWER STAYS ON AND THUS CAUSING THE BATTERY TO DIE WHEN YOU DON'T REALIZE THAT THE CAR WAS STILL IN THE WHOLE TIME. IF ENOUGH PEOPLE REACT/MAKE COMPLAINTS THEN MAYBE WE CAN GET THIS ISSUE IN FOR A RECALL. IF YOU'VE ALREADY PAID FOR IT TO BE FIXED OUT OF POCKET THEN YOU COULD GET REIMBURSED IF IT DOES GET RECALLED. SO PLEASE CALL. THIS IS THE MAZDA CUSTOMER SERVICE NUMBER. 800-222-5500. NO ONE SHOULD HAVE TO PAY FOR AN ISSUE THAT ISNT THEIR FAULT.
TL* THE CONTACT OWNS A 2014 MAZDA CX-5. AFTER THE CONTACT SHIFTED INTO THE DRIVE POSITION, THE VEHICLE ROLLED BACKWARDS AND WOULD NOT DRIVE FORWARD. ALSO, THE VEHICLE WOULD NOT SHUT OFF WHEN THE ENGINE POWER BUTTON WAS PRESSED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (KOEPPEL MAZDA, 7712 NORTHERN BLVD, QUEENS, NY) WHERE IT WAS DIAGNOSED THAT THE SHIFTER WAS FAULTY. THE SHIFTER WAS REPLACED, BUT THE CONTACT STILL EXPERIENCED FAILURES WITH THE VEHICLE POWERING OFF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 45,762. *DT*JB
VEHICLE WAS PUT INTO DRIVE & IT WOULD NOT MOVE FORWARD 03/20/2018 AND IT ROLLED BACKWARDS. ALSO UNABLE TO SHUT VEHICLE OFF ONCE IT IS PARKED. CONTINUOUS ISSUES TO TURN THE VEHICLE OFF ONCE IT IS PARKED. LIGHTS STAYS ON THE DASHBOARD & RADIO CONTINUE TO PLAY MUSIC. I HAVE BEEN HAVING ISSUES FOR TWO YEARS NOW TURNING THE VEHICLE OFF AND MAZDA IS NOW TELLING ME THAT IT IS BECAUSE OF MY PHONE CHARGER IS WRAPPED AROUND THE GEAR STICK WHY IT WILL NOT GO INTO PARK AND THE ISSUE IS THE VEHICLE CONTINUOUSLY HAVING ISSUES TO TURNING OFF.. I HAVE A VIDEO RECORDING OF THE CHARGER WRAPPED AROUND THE GEAR STICK AND THE VEHICLE PUT INTO PARK WITH NO ISSUES. I ALSO BOUGHT THE PHONE CHARGER LONG AFTER THIS ISSUE STARTED. THEY CHANGED THE SHIFTER 03/2018 BECAUSE IT WAS NO GOOD AND THEY CHARGED ME FOR AN ITEM THEY ARE AWARE OF HAS ISSUES. I HAD TO GOOGLE HOW TO TURN MY VEHICLE OFF 11/27/2018.
PRESSING THE PUSH-START BUTTON DOES NOT SHUT OFF VEHICLE. CAR IS IN PARK. HAVE HAD TO WALK AWAY WITH CAR STILL "ON", DRAINING THE BATTERY.
WHEN THE CAR IS STATIONARY AND IN PARK THE ENGINE DOESN'T COMPLETELY SHUT DOWN, THE RADIO ANDDASH LIGHTS STAY ON. ALSO THE DOORS DO NOT LOCK BECAUSE THE CAR WILL BEEP CONSISTENTLYAND I FEAR THE BATTERY MAY DIE. I HAVE TO MOVE THE CAR IN AND OUT OF PARK AND THEN MOVE THE GEAR SHIFT LEFT AND RIGHT QUICKLY MULTIPLE TIMES AND THEN MAYBE IT WILL CUT OFFCOMPLETELY. SOMETIMES IT TAKES ME UP TO 10 MINUTES AND 8-10 TRIES OF MOVING MY CAR OUT OF PARK AND BACK TO PARK AND MOVE THE GEAR SHIFT LEFT AND RIGHT TO GET MY CAR TO SHUT OFF COMPLETELY. I KNOW THE PROBLEM IS THE GEAR SHIFTER. THERE IS A SENSOR THAT TELLS IT WHEN IT'S IN PARK, AND IN MY CAR IT STOPPED WORKING. THERE SHOULD HAVE BEEN A RE-CALL BECAUSE ACCORDING TO SEVERAL FORUMS THERE HAVE BEEN MANY COMPLAINTS REGARDING THIS SPECIFIC ISSUE WITH THIS MAZDA CX-5 MAKE AND MODEL.
TL* THE CONTACT OWNS A 2014 MAZDA CX-5. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KUHN MAZDA (813-872-4841, LOCATED AT 3900 W KENNEDY BLVD, TAMPA, FL 33609), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. *TT
WILL NOT SHUT DOWN WHEN IGNITION IS SHUT OFF HAVE TO MAKE SEVERAL ATTEMPS AT REATARTING TO SHUT DOWN AND REMOTE DOES NOT REACT PROPPERLY IN OPENING AND CLOSING ON GOING KNOW FOR 6 MONTHS TODAYS DATE 10-04-18 CAR IS PARKED
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2014 Mazda CX-5 → · Every CX-5 year → · How the figures are calculated →