No owner complaints are on file for this vehicle. It has been recalled 4 times.
4 safety recalls
Part 573 reports
Power Train › Axle Assembly10V069000
Filed Mar 3, 201015,490 vehiclesMack Trucks, Inc
Defect. MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CL, CV, LE, MR, RB, RD, AND MODEL YEAR 2003 THROUGH 2004 DM HEAVY TRUCKS MANUFACTURED FROM FEBRUARY 1, 2002 THROUGH SEPTEMBER 30, 2003, EQUIPPED WITH AXLE BEAMS MANUFACTURED BY BHARAT FORGE. THE AXLE BEAM MAY HAVE TRANSVERSE SHEAR LINES ON THE BOTTOM OF THE AXLE FROM THE TRIMMING PROCESS.
Risk. THESE LINES, IF PRESENT, CAN PROMOTE INITIATION OF CRACKS, WHICH OVER TIME MAY POSSIBLY LEAD TO AXLE BEAM FAILURE AND A VEHICLE CRASH CAN OCCUR.
Remedy. MACK WILL NOTIFY OWNERS, INSPECT AND REPLACE ANY AFFECTED AXLE BEAMS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 5, 2010. OWNERS MAY CONTACT MACK AT 1-800-866-1177.
Power Train › Axle Assembly09V240000
Filed Jun 30, 200910,300 vehiclesMack Trucks, Inc
Defect. MACK IS RECALLING 10,300 MODEL YEAR 2004 AND 2005 CL, CV, DM, LE, AND RB AND MODEL YEAR 2004 RD HEAVY TRUCKS MANUFACTURED FROM OCTOBER 1, 2003 THROUGH SEPTEMBER 30, 2004, EQUIPPED WITH AXLE BEAMS MANUFACTURED BY BHARAT FORGE. THE AXLE BEAM MAY HAVE TRANSVERSE SHEAR LINES ON THE BOTTOM OF THE AXLE FROM THE TRIMMING PROCESS.
Risk. THESE LINES, IF PRESENT, CAN PROMOTE INITIATION OF CRACKS, WHICH OVER TIME MAY POSSIBLY LEAD TO AXLE BEAM FAILURE AND A VEHICLE CRASH CAN OCCUR.
Remedy. MACK WILL NOTIFY OWNERS, INSPECT AND REPLACE ANY AFFECTED AXLE BEAMS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 14, 2009. OWNERS MAY CONTACT MACK AT 1-800-866-1177.
Steering05V118000
Filed Mar 29, 2005127 vehiclesMack Trucks, Inc
Defect. ON CERTAIN HEAVY-DUTY, CLASS 8 TRUCKS, THE LOWER AND UPPER STEERING SHAFT PINCH BOLTS WERE IMPROPERLY TIGHTENED.
Risk. AS A RESULT OF THIS CONDITION, THE STEERING SHAFT COULD POSSIBLY COME LOOSE WHICH COULD LEAD TO A SUDDEN LOSS OF VEHICLE CONTROL, WHICH COULD RESULT IN A CRASH.
Remedy. DEALERS WILL INSPECT THE TORQUE AT THE SUSPECT JOINTS, AND CORRECT IF NECESSARY FREE OF CHARGE. THE RECALL BEGAN ON MAY 5, 2005. OWNERS MAY CONTACT MACK AT 1-610-709-2131.
Service Brakes, Air › Disc › Chamber04V118000
Filed Mar 4, 200435 vehiclesMack Trucks, Inc
Defect. CERTAIN TRUCKS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 121, "AIR BRAKE SYSTEMS." THE FRONT BRAKE CHAMBER ON SOME 18,000 LB. AND 20,000 LB FRONT AXLE ASSEMBLIES IS TOO SMALL TO MEET STOPPING DISTANCE REQUIREMENTS.
Risk. THIS COULD CAUSE THE STOPPING DISTANCE TO BE INCREASED, WHICH COULD RESULT IN A CRASH.
Remedy. DEALERS WILL REPLACE THE FRONT BRAKE CHAMBERS. THE RECALL BEGAN APRIL 21, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3337.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 3, 2010. Source: NHTSA Office of Defects Investigation.