2002 Mack DM

Routine

No owner complaints are on file for this vehicle. It has been recalled 1 time.

1 safety recall

Part 573 reports

Service Brakes, Air › Drum04V258000

Filed Jun 7, 200436 vehiclesMack Trucks, Inc

Defect. ON CERTAIN CLASS 8 CHASSIS BUILT WITH HENDRICKSON LIFT AXLES WHICH CONTAINED WEBB BRAKE DRUMS, THE BRAKE DRUMS COULD EXPERIENCE PREMATURE CRACK OF THE BRAKING SURFACE RESULTING IN REDUCTION OR COMPLETE LOSS OF BRAKING ON THAT WHEEL END OR LOSS OF BRAKE DRUM PIECES.

Risk. LOSS OF BRAKING ABILITY COULD RESULT IN A VEHICLE CRASH, POSSIBLY CAUSING INJURIES OR DEATH.

Remedy. WEBB WHEEL IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. WEBB WILL NOTIFY CUSTOMERS, INSPECT THE BRAKE DRUMS AND REPLACE ANY DRUMS THAT FAIL INSPECTION. OWNERS SHOULD CONTACT WEBB AT 1-800-633-3256 OR MACK AT 1-610-709-3337.

Across model years

Worst on record: 2006

Year	Complaints	Recalls	Assessment
2006	1	1	Routine
2005	0	1	Routine
2004	0	4	Routine
2003	0	2	Routine
2002 — this page	0	1	Routine
2001	0	2	Routine
2000	0	3	Routine
1999	0	2	Routine
1998	0	2	Routine
1995	0	1	Routine
1994	0	1	Routine
1993	0	3	Routine
1992	0	3	Routine
1991	0	1	Routine
1990	0	1	Routine

Compare every DM year →

Other Mack models

All Mack models →

Mack 16 Anthem (an) 11 Granite (gr) 9 CXU612 7 GU 6 CH 6 Cxu 5 CH600 5 CV 4 CL 4

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 7, 2004. Source: NHTSA Office of Defects Investigation.